ATTACHMENT_5 _REQUEST.pdf

REQUEST Users Manual

ARNG

USER MANUAL

WebREQUEST/Client Server REQUEST

NATIONAL GUARD BUREAU

REQUEST OPERATIONS CENTER

(NGB ROC)

Arlington, Virginia

WebREQUEST/Client Server REQUEST Date 1 Aug 2010

Table of Contents

Page

I) REQUEST Overview 6 II) WebREQUEST

A. WebREQUEST Login 7 B. WebREQUEST Mail 8 C. WebREQUEST Processing 10

i. Processing Screens

a. Reservations Tab 10

1) DEP Unconfirm 11

2) Enlist Unconfirm 12

3) Flagged Reservation 13

4) Pending DEP Swear-in 14

5) Pending Early Training 15

6) Pending Enlist Confirm 16

7) Pending Ship Confirm 17

8) Pending SP2 Res 18

9) Pending Training 19

10) Pending Reservation 20

11) Reinstate Reservation 21

12) Ship Unconfirm 22

13) Temporary Reservation 23

b. Process Applicant Tab 24

1) Make Reservation/Convert to Permanent 25

2) Review/Update Applicant Info 26

a. General 26

b. Qualifications 26

c. Test Scores 27

d. Military 27

e. Prior Service 28

c. Check Opportunity 29

1) MOS Minimum Quals 30

2) SQI Minimum Quals 30

3) ASI Quals 30

4) Language Quals 30

5) Annual Program 31

6) NGB Accession Control 31

7) State Accession Control 31

8) AF Accession Control 31

9) AF Mission 31

10) ESL Available 31

11) BT Available 32

12) PSSD 32

13) Training Available 32

14) BAT Available 32

15) SRP Available 32

16) Vacancy Found 32

17) Vacancy Frozen 32

18) Vacancy Distance 33

d. Reno Reservation 33

e. DEP Unconfirm 33

f. DEP Confirm 33

g. Send ARISS Record 33

h. Purge Applicant 33

i. Lock Reservation 33

j. Reservation History 34

k. Update Reservation 34

l. Set Overrides 34

m. Cancel Reservation 34

n. Enlist Unconfirm 34

o. Enlist Confirm 34

p. Complete Cancellation 34

q. Reno Component 35

r. Update Reservation Overrides 35

s. Print Reservation Letter 35

t. Send Reservation Letter 35

u. Reinstate SP1 Reservation 35

v. Check Ship Eligibility 35

w. Verify Ship 35

x. Applicant Report 36

y. Ship Unconfirm 36

z. Update Cancellation Record 36

aa. Purge Reservation 36

ii. Processes (How-To) 37

a. Make Reservation 37

b. Cancel Reservation 37

c. Update Cancellation record 38

d. Check Opportunities 38

e. Confirm/Unconfirm Reservation 39

f. DEP Confirm 40

g. DEP Unconfirm 40

h. Enlist Confirm 41

i. Enlist Unconfirm 41

j. Ship Verify 42

k. Ship Unconfirm 42

l. Purge reservation 43

m. Renegotiate Reservation 43

1) Training 44

2) Vacancy 44

3) Complete 44

4) Active First 45

n. Review Reservation History 45

o. Applicant Report Review 45

p. Update Reservation 46

iii. Oracle Reports (O-Reports) 47

a. Annual Program Met Report 47

b. ARNG Daily Production Report 48

c. Arrivals Report 49

d. Available Vacancies Report 51

e. ARNG Top Load Error Report(AUVS Manager) 53

f. ARNG Vacancy Status 55

g. Audit Trail Report 59

h. Company/Area FSR2S Report 61

i. Flagged Reservation Report 62

j. Job Quals Policies 64

k. KwikSale (AIT) 65

l. KwikSale (BT) 66

m. Review ARISS 68

n. Shipper Report 71

o. SWAR Report 72

p. Special Test Report 74

q. Unconfirmed Accessions / Shipment 74

r. Unit Report 75

s. USAR/ARNG Cancellation Report 76

t. USAR/ARNG Recruiting Test Program Report 77

u. USAR/ARNG Reservation Report 79

v. WO MOS Feeder Report 81

III) Client Server REQUEST

A. Client Server REQUEST Login 82 B. Client Server REQUEST Mail 83 C. Data Management 84

i. Manage Unit Vacancies 84

a. Search for Vacancy 85

b. Hold a Vacancy 91

ii. Create a Unit Vacancy 94

iii. Verify a Unit Vacancy 100

iv. Update a Unit Vacancy 101

v. Delete a Unit Vacancy 102

D. Manage Units (ARNG Station Assignments/ ARNG Units) 108

i. Verify or Update a Unit 109

ii. Create a new Unit 112

iii. Match a Unit to a Facility ID 119

iv. Create or Update a Point of Contact (POC) 120

IV) Troubleshooting 124 A. SQI in Vacancy 125 B. ASI in Vacancy 125

C. Unit Security Classification 126 D. State Priority Level 127 E. Status 127 F. MOS Conversions 128 G. Alternate Training MOS‟s 128 H. Translator Aide Program (09L) 128 I. MOS does not exist in the database 128 J. „Connect To SQL Anywhere‟ Error 129 K. Special Forces Reservations 129

V) Applicant Records Builds by MOS A. 09S (Officer Candidate) 130

B. 09R (SMP) 133

C. 09C (FLRI) 135

D. Airborne Training / CMF 18 136 E. Alternate Training 141 F. 42R (Band Member) 143 G. Prior Service 143 H. Glossary NPS (DOS) 147 I. 35P/35W/35M with Language 150 J. 35M without Language 150

VI) Appendix A REQUEST Data Element Dictionary

I. REQUEST Overview

Currently we are using two versions of REQUEST, the Client Server (Desktop) and the WebREQUEST that can be found at https://dragoon.green.keystone.army.mil/dana-na/auth/url_default/welcome.cgi

WebREQUEST currently does not have the Data Management Tab where Vacancies and Units are managed. Because of this, it is necessary to maintain both systems until Data Management is added to WebREQUEST.

Note: Each ARNG REQUEST user MUST maintain an assigned User ID and Password. User ID‟s WILL NOT BE SHARED. If an ID is required, please contact the REQUEST Operations Center (ROC) @ 1- 800-356-2764 (ARNG) for assistance. The ROC is the ONLY POC for a REQUEST ID. If discovered that an ID is shared, the user ID will be locked for failure to comply with AR25-1 and AR25-2. Under no circumstances will KEYSTONE be contacted.

https://dragoon.green.keystone.army.mil/dana-na/auth/url_default/welcome.cgi

II. WebREQUEST

A. WebREQUEST Login:

When logging into WebREQUEST, please ensure that you do not have your caps lock on. To access the system, you will need to capitalize your User Name, enter the case sensitive password and ensure the „Realm‟ is set to „REQUEST Production‟ and select „Sign In‟.

Note: After three failed attempts, your account will lock for a password violation. When this occurs, contact the ROC for assistance.

B. WebREQUEST Mail: Mail Messages After Logging into WebREQUEST, there may have been mail updates since last login. When there are new messages you MUST confirm read before you can proceed to WebREQUEST.

After confirming that you have read the message, you are in WebREQUEST and can process applicants.

Note: If a Manager has changed the Flash Message after login, and the message is updated, you will be re-directed to the Flash and will have to re-confirm. If the message is changed while you are in the Reservation Process, you will be re-directed after completing the process.

Read the message!

Click ‘Confirm Read’

C. WebREQUEST Processing:

All Prior, Non-Prior, and DOS applicants joining the Army National Guard must have a record in REQUEST and that record must have transferred into REQUEST from GCRc. Applicants can no longer be created in REQUEST. If an applicant exists in REQUEST that does not have a Prospect Record ID (PRID), you must contact the ROC to have that applicant removed from the REQUEST system and resent to REQUEST.

If the applicant record does not have a PRID and obtain a reservation through REQUEST, the record with Vacancy, MOS, and Incentive information cannot transfer to GCR and therefore, will not print information, Annexes, Bonus Addendums, transfer to SIDPERS or Data-Warehouse, etc.

All „How –To‟ Processes are covered in the Processes Section. Items contained until then are for information rather than instruction.

i. WebREQUEST Processing:

a. Reservations Tab:

This gives the user the ability to search for applicants in REQUEST by Office Code, and selected list. The „Find Button‟ is used to find an applicant on that particular displayed screen. There are three areas on this link that are important:

Find Button - You must enter the applicant SSN, partial SSN, or Name. Note: REQUEST only looks for that entry on „Name‟ from the „Select List‟ you chose.

Office Code - You must select the Office Code of your applicant.

Select List - You must select a List for your type of applicant. The types are:

1) DEP Unconfirm

2) Enlist Unconfirm

3) Flagged Reservation

4) Pending DEP Swear-in

5) Pending Early Training

6) Pending Enlist Confirm

7) Pending Ship Confirm

8) Pending SP2 Res

9) Pending Training

10) Pending Reservation

11) Reinstate Reservation

12) Ship Unconfirm

13) Temporary Reservation

Select Lists and Descriptions

(Listed Alphabetically)

1) DEP Unconfirm

From the Reservations Tab, select the appropriate Office Code to view applicants on the DEP Unconfirm List. This shows all applicants that have been DEP Confirmed. You can un-verify an applicant‟s enlistment into the ARNG RFP Program on the same calendar day. This screen will display the applicant's SSN, Name, Component, and DEP Verification date.

The DEP Unconfirm List provides the User with the ability to do the following:

DEP Unconfirm Current Reservation

2) Enlist Unconfirm

From the Reservations Tab, select the appropriate Office Code to view applicants on the Enlist Unconfirm List. Applicants are displayed on the Enlist Unconfirm List if their enlistment was confirmed on today's date. Applicants that are Enlist Confirmed can be unconfirmed the same day. This screen displays the applicant's SSN, Name, Component, and Enlist Verification date.

The Enlist Unconfirm List provides the User with the ability to do the following:

Enlist Unconfirm

3) Flagged Reservation

From the Reservations Tab, select the appropriate Office Code to view applicants on the Flagged Reservation List. This will shows applicants that are flagged from shipping due to a disqualification reason. This screen will display the Applicant's SSN, Name, Component, Applicant Type, Reservation Status, RECSTA Date, and Ship Date.

The Flagged Reservation List provides the User with the ability to do the following:

Review/Update Applicant Check Opportunity Cancel Reservation Renegotiate Reservation Update Reservation Disqual Reason

4) Pending DEP Swear-in

From the Reservations Tab, select the appropriate Office Code to view applicants on the Pending DEP Swear-in List that have a current ARNG applicant that has a RFP reservation. This screen displays the Applicant's SSN, Name, Component, Temporary Reservation Date, Reservation Date, RECSTA Date, Education Code, and Years of Education.

The DEP Swear-in List provides the User with the ability to do the following:

DEP Swear-in

Cancel Reservation Review/Update Applicant Current Reservation Reservation History Print Reservation Letter Revert to Temporary Res

5) Pending Early Training

Training List. This shows applicants who are pending an earlier training date. This screen displays the Applicant's SSN, Name, Component, Job, RECSTA date, Earliest RECSTA.

The Pending Early Training List provides the User with the ability to do the following:

Renegotiate Reservations Remove from Wait list

16) Pending Enlist Confirm

Enlist Confirm List. Applicants display on the Pending Enlist Confirm list if their reservation is completed on today's date or earlier AND their enlistment has not been confirmed. This screen displays the Applicant's SSN, Name, Component, Applicant Type, MPC, Enlist Date, RECSTA Date, Temporary Res. Date, Education Code, and Years of Education.

The Pending Enlist Confirm List provides the User with the ability to do the following:

Enlist Confirm

Cancel Reservation Print Reservation Letter Revert to Temporary Res Current Reservation Reservation History

7) Pending Ship Confirm

From the Reservations Tab, select the appropriate Office Code to view applicants on the Pending Ship Confirm List, if they were scheduled to ship on today's date or earlier AND they are not ship confirmed.

This screen displays the Applicant's SSN, Name, Component, Temporary Res. Date, Ship Date, RECSTA Date, Education Code, and Years of Education. Education Code and Years Education must be selected to ensure the applicant has the correct codes.

The Pending Ship Confirm List provides the User with the ability to do the following:

Ship Confirm

Renegotiate Reservation Cancel Reservation Current Reservation

8) Pending SP2 Res

From the Reservations Tab, select the appropriate Office Code to view applicants on the Pending SP2 Res List. Once the Applicant is Ship Confirmed, they will be transferred to this list. This screen displays the Applicant's SSN, Name, Component, Applicant Type, Override Status, MPC, and Gender.

The Pending SP2 Res List provides the user with the ability to do the following:

Make Reservation

Check Opportunity Current Reservation

9) Pending Training List

From the Reservations Tab, select the appropriate Office Code to view applicants on the Pending Training List for the ARNG. This screen displays the Applicant's SSN, Name, Component, Applicant Type, Override Status, MPC, and Gender. All applicants on this list are individuals that fall into very limited categories. They are either applicants that currently possess a ship confirmed STO1 reservation or are applicants that are currently in possession of a Vacancy and have their training cancelled for various reasons.

The Pending Training List provides the User with the ability to do the following:

Make Reservation Check Opportunity Current Reservation

10) Pending Reservation

Reservation List. This screen displays the Applicant's SSN, Name, Component, Applicant Type, Override Status, MPC, and Gender.

The Pending Reservation List provides the User with the ability to do the following:

Check Opportunity

11) Reinstate Reservation

From the Reservations Tab, select the appropriate Office Code to view applicants on the Reinstate Reservation List. Applicants who cancelled their reservations appear on the Reinstate Reservation list. If the cancellation was made within the applicant's RECSTA week, the record remains on the list until the end of the RECSTA week. If the cancellation was made outside of the RECSTA week, the record remains on the list until the end of the day of the cancellation date. This screen displays the Applicant's SSN, Name, Component, RECSTA, Job, Cancel date, „Reserved On‟ date, and Phase.

The Reinstate List provides the User with the ability to do the following:

Undo Cancellation

12) Ship Unconfirm

From the Reservations Tab, select the appropriate Office Code to view applicants on the Ship Unconfirm List. Applicants appear on the Ship Unconfirm list if they are ship confirmed on today's date. After Ship Confirm, Ship Unconfirm is a temporary holding area until the applicant is Arrive Confirm at the training installation. This screen displays the Applicant's SSN, Name, Component, and Ship Verification date.

The Ship Unconfirm List provides the User with the ability to do the following:

Ship Unconfirm

13) Temporary Reservation

From the Reservations Tab, select the appropriate Office Code to view applicants on the Temporary Reservation List that have a current Temporary Reservation. This screen displays the applicant's SSN, Name, Component, Applicant Type, Enlist Date, MPC, education Code, and Years of Education. Note:

NO Overrides can be placed on a Temp Reservation and the record cannot be modified.

The Temporary Reservation List provides the User with the ability to do the following:

Current Reservation Reservation History Cancel Reservation Print Reservation Letter Convert to Permanent

Renegotiate Reservation

b. Process Applicant

Users utilize the Process Applicant Tab to access an Applicant's record from the date of Enlistment Confirmation/DEP Swear-In until the date the applicant is scheduled to ship to training or returns for Phase II RFP. The Process Applicant Menu displays all the activities available for an Applicant based on the Applicant's current status. On the Process Applicant menu tab, type the applicant's Social Security Number ensure the Component is ARNG and press the „Go Button‟. Users may also search for an Applicant by typing in their name and selecting the „Go Button‟. Available activities appear in bold.

Select the radio button for the action you wish to perform and click „Process‟.

Reservation Status Codes - Indicates the state of an enlistment reservation. Valid values are:

I= Initial Record Entered R= Reserved H= Held C= Reservation Cancelled N= Renegotiated P= Reservation Cancellation Pending D= Delayed Entry Program Verified (RFP Verified) E= Enlistment Confirmed S= Ship Confirmed T= Early Training Waitlisted V= Vacancy Waitlisted J= Job Waitlisted B= Vacancy Cancelled, Training Pending G= Training Cancelled, Vacancy Pending (Pending) K= Training Cancelled, Vacancy Reserved

Activities include (NOT ALL FUNCTIONS ARE AVAILABLE TO GC‟S):

1) Make Reservation / Convert to Permanent

REQUEST supports the Army's accessioning, reassignment, and transfer activities by reserving training, enlistment options, and unit vacancies. Several processes are required to meet the Army's reservation needs. Each component has an automated search process that is used to identify all available opportunities. In addition, each component also has a process to determine the reasons a reservation cannot be made.

The Army National Guard reservation processes support training and non-training reservations for applicants enlisting in, reassigning, or transferring into the Army National Guard.

Convert to Permanent

Convert to Permanent allows the user to take a reservation that was completed utilizing RTRS and make that reservation permanent. This causes the system to recheck qualifications that the applicant possesses and verifies against static qualifications set forth on MOS‟s and Incentives (if any). If the record contains a temporary reservation, the „Make Reservation‟ activity will be replaced by „Convert to Permanent‟. This cannot be accomplished until test and physical data has been received from MIRS and transferred to REQUEST from GCRc.

2) Review/Update Applicant Info

The Review/Update Applicant Information process allows users to review the current status of an applicant, the current reservation information for an applicant, all significant transactions performed for an applicant including enlistment history, and details about all reservations, renegotiations, and cancellations. Certain data fields may be updated based on the applicant and/or the user.

Once the record is transferred into REQUEST from GCRc, the Guidance Counselor should log into REQUEST and verify that the data that is in GCRc has transferred into REQUEST correctly. If the REQUEST record is missing information, or the information is invalid, the counselor should return to GCRc and verify that the information was correctly entered into GCRc. If there is a data discrepancy, the ARISS help desk should be contacted at 1-800-223-3735.

a. General

The Review/Update Applicant - General page contains demographic and personal information about persons applying to the ARNG.

b. Qualifications

The Review/Update Applicant - Qualifications page contains education information and related test scores, and the results of physical tests for persons applying to the ARNG.

NOTE: Ensure that all Math and Science that the applicant has completed are annotated in GCRc and transferred correctly into REQUEST. There are MOSs that require that the applicant has completed specific Math and/or Science, i.e. Algebra or Biology, and REQUEST will fail Qualifications if this code is not present in the applicant record. Trigonometry or Physics can no longer be substituted for Algebra or Biology.

c. Test Scores

The Review/Update Applicant - Test Scores page contains an applicant's scores for the ASVAB, Defense Language Proficiency and other tests an applicant is required to take prior to enlisting in the ARNG.

d. Military

The Review/Update Applicant - Military page contains service data relating to an applicant's enlistment.

This includes any Days of Service that the applicant spent on Active duty for training, if not a MOS qualified Prior Service. It also includes the recruiter of credit, number of renegotiations and RSID of credit.

Note: A fully qualified (MOS) Prior Service applicant should not have Days of Service (0).

e. Prior Service

The Review/Update Applicant - Prior Service page contains prior service information about personnel not on current active duty or who want to transfer to a new component.

c. Check Opportunity

The Check Opportunity process determines why a particular reservation attempt fails. The process evaluates specific reservation information entered by a user against a number of controls. By simulating the reservation process, conditions that have not been met are identified. Unlike an opportunity search, if any control does not pass the check, the „Check Opportunity‟ process continues to examine the remaining controls to identify all reasons why a reservation attempt might fail. Overrides set for an applicant are considered when checking each control. Results are reported for each control checked. If a check is not applicable to a particular reservation, it is not performed. This process is designed to help the REQUEST Operations Center (ROC) determine what steps, if any, can be taken to complete the reservation.

Qualification checks are performed for MOS or AOC, SI and SQI, ASI, and Language requirements.

Qualification policies consist of Army management-defined rules identifying personnel characteristics and attributes such as age, education level, mental category, and Armed Services Vocational Aptitude Battery (ASVAB) test scores required.

If the applicant holds a vacancy, REQUEST will automatically default to the held vacancy within the specified distance. This can be changed by specifying a Zip Code.

1) MOS Minimum Quals

The check opportunity process determines if an applicant passes or fails the minimum qualifications set for a particular opportunity, where the specific check is applicable.

Qualification checks are performed for MOS or AOC, SI and SQI, ASI, and Language requirements.

Qualification policies consist of Army management-defined rules identifying personnel characteristics and attributes such as age, education level, mental category, and Armed Services Vocational Aptitude Battery (ASVAB) test scores required.

2) SQI Minimum Quals

The check opportunity process determines if an applicant passes or fails the minimum qualifications set for a particular opportunity, where the specific check is applicable.

Qualification checks are performed for MOS or AOC, SI and SQI, ASI, and Language requirements.

Qualification policies consist of Army management-defined rules identifying personnel characteristics and attributes such as age, education level, mental category, and Armed Services Vocational Aptitude Battery (ASVAB) test scores required.

3) ASI Quals

The check opportunity process determines if an applicant passes or fails the minimum qualifications set for a particular opportunity, where the specific check is applicable.

Qualification checks are performed for MOS or AOC, SI and SQI, ASI, and Language requirements.

Qualification policies consist of Army management-defined rules identifying personnel characteristics and attributes such as age, education level, mental category, and Armed Services Vocational Aptitude Battery (ASVAB) test scores required.

4) Language Quals

The check opportunity process determines if an applicant passes or fails the minimum qualifications set for a particular opportunity, where the specific check is applicable.

Qualification checks are performed for MOS or AOC, SI and SQI, ASI, and Language requirements.

Qualification policies consist of Army management-defined rules identifying personnel characteristics and attributes such as age, education level, mental category, and Armed Services Vocational Aptitude Battery (ASVAB) test scores required.

5) Annual Program

This process allows Army management to identify the accession mission goals for each job for each fiscal year. The availability of a job is based on quotas and status codes. Quotas are established to control the number of accessions. Status codes allow managers to close a particular section of the annual program without changing quota values.

6) NGB Accession Control

This process determines if an opportunity is available based on the number of remaining reservations (or the percent fill remaining) allowed nationally, for each fiscal year. When accessions are not met, the status appears as Pass, and when they are met, the status appears as Fail.

7) State Accession Control

This process determines if an opportunity is available based on the number of remaining reservations (or the percent fill remaining) allowed by state or for the DEP, for each fiscal year.

When accessions are not met the status appears as Pass, and when they are met, the status appears as Fail.

8) AF Accession Control

The process determines if an opportunity is available based on the number of remaining reservations (or the percent fill remaining) allowed nationally, for each fiscal year. When accessions are not met the status appears as Pass, and when they are met, the status appears as Fail.

9) AF Mission

This process allows ARNG management to identify the accession mission goals for each job for the fiscal year. The availability of a job is based on quotas and status codes. Quotas are established to control the number of accession. Status codes allow managers to close a particular MOS of the annual program without changing quota values. AF Mission is included in ARNG Annual Program.

10) ESL Available

This process determines if an opportunity is available based on an ESL class being available.

When an ESL class is found, the status will appear as pass, and when not found, will appear as fail.

11) BT Available

This process determines if an opportunity is available based on a BT class being available for the specified RECSTA. When a BT class is found, the status will appear as pass, and when not found, will appear as fail.

Note: The system looks for BT at any training location. It doesn‟t look at the MOS and whether it requires a Fenced BT seat. This is a seat that requires that the applicant go to a specific BT location (12Y must go to Fort Leonard Wood).

12) PSSD

This process indicates if basic training is available at a location that supports Personnel Security Screening Detachment (PSSD) training (Pass). If no basic training is available at a location that supports PSSD (Fail). If PSSD is not required, this check is not performed.

13) Training Available

This process determines if an opportunity is available based on job training being available for the specified RECSTA. When job training is found, the status will appear as Pass, and when not found, will appear as Fail.

14) BAT Available

This process determines if an opportunity is available based on a BAT class being available for a specified RECSTA. When a BAT class is found, the status will appear as pass, and when not found, will appear as fail.

15) SRP Available

Selective Reenlistment Program – disabled for ARNG

16) Vacancy Found

This process determines if an opportunity is available based on an available vacancy within the specified distance from the applicants Zip Code. When a vacancy is found, the status appears as Pass, and when not found, appears as Fail. This can be changed by specifying another Zip Code.

17) Vacancy Frozen (Y or N)

This process identifies if a vacancy is frozen (Y) or not (N), when a vacancy is frozen, the vacancy only displays to applicants if no other unfrozen vacancies are available.

18) Vacancy Distance (R or E)

This process determines if an opportunity is available based on a vacancy being located within the proper distance from an applicant's home Zip Code or choice Zip Code. When a vacancy meets the distance requirement, the status appears as Pass, and when it does not meet the distance requirement, the status appears as Fail.

Note: The Regular (R) is the standard 50 mile distance while Expanded (E) changes this to 75 miles.

d. Reno Reservation

The Renegotiate Reservation process (Reno) allows an applicant to change his/her current reservation. Users identify the reason for renegotiation, and a desired RECSTA date. Upon acceptance of a renegotiation, the originally reserved training seats, options, and/or vacancy become available to another applicant. The original reservation is saved as part of the soldier's history file and can be accessed using the Review Applicant/Reservation process.

e. DEP Unconfirm

This process a guidance counselor uses to unverify an applicant‟s enlistment into the ARNG

RFP.

f. DEP Confirm

This process a guidance counselor uses to verify an applicant‟s enlistment into the ARNG RFP.

g. Send ARISS Record

This action allows for the Applicant's reservation or cancellation information to be transferred to GCRc.

h. Purge Applicant

This action allows for a Management user to purge an applicant‟s personal information out of REQUEST. Once complete, the record must be resubmitted via the GCRc Interface.

i. Lock Reservation

The Lock Reservation process allows Management users to set an „Advisory Notice Lock‟ or a „Mandatory Lock‟ with a remarks entry after a reservation has been completed that will notify a user that some action may be required for the applicant prior to any further processing. Users will be allowed to continue processing when a record has an „Advisory Notice Lock‟ upon acknowledging that the lock is in place. Reservations having a „Mandatory Lock‟ will require that the ROC be notified to have the lock deleted.

j. Reservation History

This action displays all of the reservation information for an Applicant. This will include all RENOs, Cancellations and Current Reservations. Override information for previous reservations are also stored on these records.

k. Update Reservation

The update reservation process allows certain users to modify certain data fields on an Applicant's reservation record.

l. Set Overrides

This process enables Management users to set controls so that a reservation can be made for an applicant who does not meet certain qualifications and is used for future reservations. Overrides allow users to handle exceptions to enlistment policy and are set on a case-by-case basis. One or more overrides can be set for an applicant.

m. Cancel Reservation

This process deletes a reservation made for an applicant. Field users can cancel or undo unconfirmed reservations for applicants at their location; functional managers can cancel or undo confirmed and unconfirmed reservations for applicants at any location. To perform a cancellation, users can type free-form text explaining the cancellation reason and any associated remarks. REQUEST tracks the date of the cancellation and the user who performed the cancellation.

n. Enlist Unconfirm

This process allows a guidance counselor to unverify an accession verified reservation. A ship verified reservation cannot have the accession verification removed. A reservation cannot be unverified once the ship date is passed by other than a Manager.

o. Enlist Confirm

This process allows a guidance counselor to verify an accession unverified reservation. A ship verified reservation cannot have the accession verification removed. A reservation cannot be unverified once the ship date is passed.

p. Complete Cancellation

This process allows a Management level user to complete a cancellation that the Guidance Counselor began by initiating a cancellation. ONCE THE MANAGEMENT USER SELECTS

„PROCESS‟, THIS ACTION IS COMPLETE AND CANNOT BE UNDONE.

q. Reno Component

This action allows for an applicant to be renegotiated from one component to another. (Currently unused by the ARNG)

r. Update Reservation Overrides

This process enables Management users to update controls so that a reservation can be made for an applicant who does not meet certain qualifications, and is used for current reservations.

Overrides allow users to handle exceptions to enlistment policy and are set on a case-by-case basis. One or more overrides can be set for an applicant. The ability to set overrides is restricted to authorized users.

s. Print Reservation Letter

This action displays the applicant‟s reservation letter for is printing and contains all information on the applicant's reservation details letter.

t. Send Reservation Letter

This action allows you to send the reservation letter to GCR and is stored electronically within

GCR.

u. Reinstate SP1 Reservation

This action allows a guidance counselor to reinstate a previous Split Phase I reservation that was identified as not attending SP2 training for reasons specified in the „Remarks‟.

v. Check Ship Eligibility

REQUEST checks eligibility to verify that the applicant passes the defined eligibility policy for the component. The eligibility policy defines qualifications an applicant must meet to enlist in the component and is defined and maintained by Managers. If the qualifications are met, the applicant is considered eligible for enlistment.

w. Verify Ship

The Confirm Shipment process allows users to verify that applicants were shipped to training.

Reservations must be enlist-verified before they can be ship verified.

Users can no longer change the ship date before the reservation is ship-verified. The ship date must be greater than or equal to the enlistment date, and must be within the defined ship window.

The ship window policy defines the maximum number of days allowed between the enlistment date and the ship date for each MPC (Military Personnel Code).

x. Applicant Report

This action allows a guidance counselor to review an applicant‟s personal information and reservation details. This is the same information contained in the „Reservation Letter‟ packet.

y. Ship Unconfirm

Applicants appear on the Ship Unconfirm list if they are ship confirmed on today's date. After Ship Confirm, Ship Unconfirm is a temporary holding area until the applicant is Arrive Confirm at the training installation. After the day that the reservation is Ship Confirmed passes, only a Management Level User can perform this action.

z. Update Cancellation Record

This action allows for a user to update the reason an applicant‟s reservation was cancelled.

aa. Purge Reservation

This function allows authorized management level users to purge a ship confirmed reservation for an individual SSN. Once completed, this action is irreversible and the reservation cannot be retrieved.

ii. Processes

a. Make Reservation From the Reservations Link,

1. Select the appropriate Office Code and select the appropriate drop down list to view the applicant you are looking for.

2. Click the „Go Button‟, and the applicant information window displays.

3. Highlight and check the box for the applicant record you want to process.

4. Click Make Reservation button.

From Process Applicant,

1. Type the applicant's Social Security Number, and select component then press the „Go Button‟.

2. Select the „Make Reservation‟ button and then press „Process‟.

Now you will go through the following screens to make the reservation.

- Eligibility – Make appropriate Selections and Click „Verify‟ or „Next‟.

- Preferences - Ensure you enter the RECSTA Date range you want to search and term of service, Zip Code, and/or MOS then Click „Next‟.

- Opportunities - select the Job that contains the MOS/Unit for which the Applicant qualifies and selects.

- Incentives - select the incentive package (if available).

- Completion Page - Enter the Guidance Counselors SSN, if not populated. Click „Reserve‟.

- Once the Reservation Letter displays, you can print the document or select „Done‟.

b. Cancel Reservation From the Reservations Link,

1. Select the appropriate Office Code to view applicants on either the „Pending Enl Confirm‟ tab or the „Pending Ship Confirm‟ tab.

2. Select the applicant record that you want to process.

3. Navigate to the Activities and select the „Cancel Reservation‟ radio button.

4. Indicate whether to cancel the full reservation, training only, or the vacancy only. Select „Cancellation Reason‟ and add any remarks relevant to the cancellation. Once cancelled, the status code will change to the appropriate code.

5. Click „Process‟.

The cancellation is confirmed when the „Cancellation Successful‟ dialogue box displays.

6. Click „Close‟ to close the window. The applicant's record is removed from the „Pending Confirmation‟ tab and is now accessible on the „Reinstate Reservation‟ tab.

From the Process Applicant window,

1. Type the applicant's Social Security Number, and then press the „Go Button‟.

2. Click „Cancel Reservation‟ activity.

3. Click „Process‟.

4. Indicate whether to cancel the full reservation, training only, or the vacancy only. Select „Cancellation Reason‟ and add any remarks relevant to the cancellation. Once cancelled, the status code will change to the appropriate code.

5. Click „Process‟.

The cancellation is confirmed when the „Cancellation Successful‟ dialogue box displays.

c. Update Cancellation Record

From the Process Applicant Window,

1. Type in the Applicants SSN and select the component.

2. Click the „Go Button‟.

3. Click the „Update Cancellation Record‟ toggle button.

4. Click „Process‟.

5. Select the appropriate record and appropriate „Cancellation Reason‟. Insert comments in the remarks section.

6. Click „Update‟.

d. Check Opportunities The check opportunity process determines why a particular reservation attempt fails. Specific reservation information is typed and evaluated against a number of controls to identify conditions that have not been met.

1. Access the‟ Check Opportunity‟ function from the Activities list.

2. Enter the applicant‟s Social security number in the block and MOS then click „Go‟.

REQUEST reports results for each control by checking Pass or Fail. If a check is not applicable to a particular reservation, then the check is not performed.

3. Multiple checks can be performed for an applicant, each based on a different set of Preferences. To perform a new check, clear the window by clicking Reset and repeat the steps described above.

e. Confirm/Unconfirm Reservation From Reservation Link,

1. Select the appropriate Office Code and then select the appropriate „Select List‟ from the drop down and then select „Go Button‟ to view applicants on the „Pending Enl Confirm‟, or „Pending DEP Swear-In‟ list.

2. Highlight the applicant record that you want to process.

From Process Applicant

1. Navigate to the Activities list below and select Enlist Confirm, or DEP Swear-In. Once confirm is the applicant record is moved from the list to the appropriate Unconfirm list.

2. The confirmed applicant now displays on the Enlist Unconfirm list or DEP Unconfirm List.

f. DEP Confirm

1. Select the appropriate Office Code and then select the „DEP Swear-in‟ List from the drop down and then select „Go Button‟ to view applicants on the „Pending DEP Swear-In/Confirm‟ list.

2. Ensure you check the name box that you want to process.

3. Click „DEP Swear-in‟. The confirmation is the applicant moves to the correct list.

4. The confirmed applicant now displays on the „Enlist Unconfirm‟ list or „DEP Unconfirm List‟.

From Process Applicant,

1. Type the applicant's Social Security Number, and select component then press the „Go Button‟.

2. Select the „DEP Confirm‟ radio button and then press „Process‟.

3. The applicant returns to the „DEP Unconfirm‟ list.

g. DEP Unconfirm From Reservations link,

1. Select the appropriate Office Code to view applicants on the „DEP Unconfirm‟ List which shows all applicants that have not been „DEP Confirmed‟.

2. Select the Applicant you want to Unconfirm by selecting the check box.

3. Click the „DEP Unconfirm‟ Button.

You can unverify an applicant‟s enlistment into the ARNG RFP Program. This screen display the applicant's SSN, Name, Component, and DEP Verification date.

From Process Applicant,

1. Type the applicant's Social Security Number, and select component then press the „Go Button‟.

2. Select the „DEP Unconfirm‟ radio button and then press „Process‟.

3. The applicant returns to the „Pending DEP Swear-in‟ list.

h. Enlist Confirm

1. Select the appropriate Office Code and then select the „Pending Enlist Confirm‟ List from the drop down and then select „Go Button‟ to view applicants on the „Pending Enlist Confirm‟ list.

2. Check the box by the applicant‟s name that you want to process.

3. Navigate to the Activities list below and select „Enlist Confirm‟.

4. The confirmed applicant now displays on the Enlist Unconfirm list.

From Process Applicant,

1. Type the applicant's Social Security Number, and select component then press the „Go Button‟.

2. Select the „Enlist Confirm‟ radio button and then press „Process‟.

The applicant then gets put into the „Enlist Unconfirm‟ list.

i. Enlist Unconfirm

1. Select the appropriate Office Code and select the „Enlist Unconfirm‟ from the drop down list to view applicants on „Enl Unconfirm‟ list.

2. Select the applicant by clicking the box you want to process.

3. Select „Enlist Unconfirm‟ button the applicant's enlistment is unconfirmed.

The unconfirmed applicant now re-displays on the „Pending Enl Confirm list‟

From Process Applicant,

1. Type the applicant's Social Security Number, and select component then press the „Go Button‟.

2. Select the „Enlist Unconfirm‟ radio button and then press „Process‟.

The unconfirmed applicant now re-displays on the „Pending Enl Confirm‟ list.

Note: Reservations must be enlistment confirmed before they can be ship confirmed.

j. Verify Ship From reservations link,

1. Select the appropriate Office Code to view applicants on the „Pending Ship Confirm‟ tab.

2. Highlight the applicant record you want to process.

3. Select „Ship Confirm‟.

4. The confirmed applicant now displays on the „Ship Unconfirm‟ tab.

The „Confirm Shipment‟ process allows users to verify that applicant has shipped.

Reservations must be enlist-verified before they can be ship verified.

From Process Applicant,

1. Enter the applicant's SSN and select the component.

2. Click the Go Button

3. Select the Verify Ship toggle button

4. Click Process.

The „Confirm Shipment‟ process allows users to verify that applicant has shipped.

Reservations must be enlist-verified before they can be ship verified.

NOTE: Ensure Applicants Status changes to an "S".

k. Perform Ship Unconfirm From Reservations Link,

1. Select the appropriate Office Code to view applicants on the „Ship Unconfirm‟ list for the drop-down menu.

2. Highlight the applicant record you want to process.

3. Navigate to the Action buttons and select „Ship Unconfirm‟.

4. The unconfirmed applicant now re-displays on the „Pending Ship Confirm‟ tab.

From Process Applicant,

1. Enter the applicant's SSN and select the component.

2. Click the „Go Button‟.

3. Select the „Ship Unconfirm‟ toggle button

4. Click „Process‟.

NOTE: Ensure Applicants Status changes to an "E".

l. Purge Reservation The Purge Reservation function allows authorized Management users to purge a ship confirmed reservation for an individual SSN.

1. From the Process Applicant Screen window, enter the applicant‟s social security number, and click the Go Button.

2. Select the Purge Reservation radio button you want to process.

3. Select Process.

m. Renegotiate Reservation The Renegotiate Reservation process (Reno) allows an applicant to change his or her current reservation. Upon acceptance of a renegotiation, the originally reserved training seats, and/or vacancy become available to other applicants. The original reservation is saved as part of the soldier's history file and can be accessed using the Process Applicant/Reservation process, as follows:

Activity from Reservations or Process Applicant:

From the Process Applicant menu, enter the SSN and select „GO‟. Once the record is displayed, click on the „Reno Reservation‟ button.

The Renegotiate Reservation process (Reno) allows an applicant to change his or her current reservation. Upon acceptance of a renegotiation, the originally reserved training seats, options, and/or vacancy become available to other applicants. The original reservation is saved as part of the soldier's history file and can be accessed using the Review Applicant/Reservation process.

Select the applicant's record on the „Applicant List‟ window, then access the „Reno Reservation‟ function from the Activities pull down menu.

The applicant's current reservation information will display on the Renegotiation window.

Click on the appropriate button in order to renegotiate a complete reservation, training only, or vacancy only or AF. Select the Initiating Agency (Government G or Individual I) and click on the "Start" button to invoke the reservation process.

1) Training – For renegotiating training only, enter the RECSTA dates to search on the Reno Training window and click on Start. For renegotiating vacancy only, enter the choice zip (if desired) on the Reno Vacancy window and click on Start.

a. The renegotiated reservation will be processed in a similar manner as the original reservation with the additional requirement that the Reno Reason code and any related Remarks must be completed on the Completion Tab.

b. The Reservation Letter (two copies) will display upon successful completion of the reservation. Close the window to automatically send both copies of the letter to your local printer.

2) Vacancy – Users can search for a new vacancy only. REQUEST looks for all available vacancies within a commutable distance matching the applicant's training. Incentive processing is performed for each available vacancy. Upon completion of the renegotiation, the reservation is updated with the new vacancy and incentives selected by the applicant. The applicant's original vacancy becomes available for other applicants.

a. The renegotiated reservation will be processed in a similar manner as the original reservation with the additional requirement that the Reno Reason code and any related Remarks must be completed on the Completion Tab.

b. The Reservation Letter (two copies) will display upon successful completion of the reservation. Close the window to automatically send both copies of the letter to your local printer.

3) Complete – An applicant can renegotiate his/her job, training, and vacancy assignment. The original reservation is maintained until the renegotiated reservation is completed; then the original reservation is cancelled.

Upon accepting the renegotiated reservation, the original reservation is cancelled, freeing the reserved training seats, annual program space, and unit vacancy.

ETS date is not recalculated for ARNG renegotiations.

When renegotiating a reservation, the initiator of the renegotiation must be identified and determines whether the current set of incentives should be maintained when performing a renegotiation.

When renegotiating an ARNG reservation, authorized users at NGB can indicate whether the current set of incentives should be maintained when performing a renegotiation. Adjustments to initial payment caps are made, as required. If the renegotiation brings the soldier‟s initial payment into a different FY where there are no funds available, an override can be set to exceed initial payment cap requirements. Without the override, reservations are subject to funds available.

a. The renegotiated reservation will be processed in a similar manner as the original reservation with the additional requirement that the Reno Reason code and any related Remarks must be completed on the Completion Tab.

b. The Reservation Letter (two copies) will display upon successful completion of the reservation. Close the window to automatically send both copies of the letter to your local printer.

4) Active First – Active First Reno‟s are NOT authorized to be performed by any user other than the Active First Program Manager. Any (training, vacancy or complete for AF) renegotiations completed by any other user are subject to REQUEST ID lockout.

n. Review Reservation History

1. Select the appropriate Office Code to view applicants. Reservation information may be reviewed from any applicant's record where a reservation already exists.

2. Highlight the record you want to process.

3. Select to view either „Current Reservation Details‟ or „Reservation History‟.

1. Type the applicant's Social Security Number, and then press the „Go Button‟.

2. From the Process Applicant menu, click „Reservation History‟ and then Click „Process‟.

o. Applicant Report Review

1. Type the applicant's Social Security Number, and select component then press the „Go Button‟.

2. Select the Applicant Report toggle button and then press „Process‟. This action allows a user to review an applicant‟s personal information and reservation details.

p. Update Reservation Information (Not available to all users)

From Reservations Link,

1. Select the appropriate Office Code and List from the Select drop-down list for where your applicant‟s record is located and then click the „Go Button‟.

2. Highlight the applicant record that you want to process.

3. Navigate to the select „Update Reservation Button‟. The Update Reservation window displays update-able fields. Make the necessary changes and then click „Update Reservation Button‟.

The changes are confirmed when the Update screen flashes and displays the updated item.

From Process Applicant,

1. Type the applicant's Social Security Number, and press the „Go Button‟.

2. Select „Update Reservation‟.

3. Click the „Process‟ button.

4. The Update Reservation window displays updateable fields. Make the necessary changes and then click Update Reservation Button.

iii. Oracle (O) – Reports

The Oracle Reports module was created to replace the WebREQUEST Reports Module and the Reports Module within Client Server (Desktop) REQUEST. This report module operates in a new window and in order to use it, you must have the „Pop-Up Blocker‟ turned off. If the pop-up blocker is turned on, the screen will „Flash‟ and nothing will display.

a. Annual Program Met Report

This process allows Army management to identify the accession mission goals for each job, for a fiscal year. The availability of a job is based on quotas and status codes. Quotas are established to control the number of accessions. Status codes allow managers to “close" a particular section of the annual program without changing quota values.

This report lists all MOS's that have met the Annual Program in a specific fiscal year by gender and enlistment type (NPS, PS, Male, Female and CAS). It is possible for an MOS to not appear on this report and WebREQUEST to display an error that states „Failed Annual Program‟. This is most commonly caused by AMB (Accessions Management Branch) closing the annual program on high demand MOS‟s in order to control the rate at which it is filled.

b. ARNG Daily Production Report

The ARNG Daily Production Report is a real-time report that shows the current count of ARNG NPS and PS reservations for each RRAC and State by mission box category and gender. PS reservations are broken out separately.