Attachment_1_PWS_Annex_A.pdf

Annex A ( Overarching Base Operations PWS) to OPORD 18-011: IMCOM Enterprise Base Operations (BASOPS) Performance Work Statement (PWS) Templates (U)

Attachment 1

Performance Work Statement (PWS)

Base Operations Refuse & Recycling Collection & Disposal

Fort Campbell, KY

(19 October 2018)

Table of Contents

INTRODUCTION

Background

Objectives

Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information. .............................................. Error! Bookmark not defined.

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays

2.1.5 Travel/Temporary Duty ..................................................................................... N/A

2.1.6 Emergency Services

2.1.7 Contract Administration and management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.9.1 Inspection System 6

2.1.9.2 Inspection Files 7

2.1.9.3 Deficiency Identification, Prevention and Correction 7

2.1.9.4 Records Maintained On-site 7

2.1.9.5 The QCP Methods of Communications 7

2.1.9.6 QC Records Provided on Request 7

2.1.9.7 Performance Meetings 7

2.1.10 Subcontract Management. ............................................................................... N/A

2.1.11 Contractor Employees

2.1.12 Business Relations

2.2 Work Management

2.2.1 Coordination

2.2.2 General Fund Enterprise Business System (GFEBS). ...................................... N/A

2.3 As-Builts and Geospatial Information System (GIS). ................................................ N/A

2.3.1 Maintain As-Builts ............................................................................................. N/A

2.3.2 Real Property Records Updates........................................................................ N/A

2.3.3 GIS ................................................................................................................... N/A

2.3.4 GIS Support Services ....................................................................................... N/A

2.3.5 GIS Files ........................................................................................................... N/A

2.3.6 Other Documents

2.4 Historic Property or Archaeological Site ................................................................... N/A

2.4.1 Repair and Replacement .................................................................................. N/A

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. .................. N/A

2.6.1 Project Support .................................................................................................. N/A

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements

3.2 Transition

3.3 Contractor Manpower Reporting Application (CMRA)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

4.1 Quality Assurance

4.2 Quality Control Plan (QCP)

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Utilities

7.3 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.3. Contractor Facilities

7.6 U.S. Department of Labor (DOL) Wage Determination (WD) TBD

8.0 Specific Tasks 31

8.1 Provide and Maintain appropriate refuse & recycling containers 31

8.1.1 Provide & inspect containers 31

8.1.2 Collect refuse & recyclables 31

8.1.3 Provide a set refuse/recyclables collection schedule 31

8.1.4 Increased service for food establishments 31

8.1.5 Container Area of Responsibility 32

8.1.6 Contaminated / Unserviceable Containers 32

8.1.7 Recycling Container Cleaning frequency 32

8.1.8 Placement of Containers on day one of contract performance 32

8.1.9 Points of Collection 33

8.1.9.1 Positioning of Containers 33

8.1.9.2 Multiple containers at one location 33

8.1.9.3 Movement of Containers 33

8.2 Operate & maintain vehicles IAW Local, State & Federal Regulations 33

8.2.1 Operate vehicles to perform waste collection 33

8.2.2 Maintain vehicles/refuse & recyclable equipment 34

8.2.3. Comply with all Local, State and Federal Regulations 34

8.2.4. Weighing of vehicles 34

8.3 Provide extra refuse and recycling containers (as needed) 34

8.3.1 Extra Containers for Military Community Event 34

8.3.2 Extra Containers for New Locations 34

8.3.3 Additional Container Requirements 35

8.4 Provide qualified personnel to operate the Fort Campbell Refuse and Recyclable Convenience Center (CC) 35

8.4.1 Contractor’s Responsibility 35

8.4.2 Segregation of Materials at CC 35

8.4.3 Prevent Disposal of Government Property 36

8.4.4 Maintain Visitors Log 36

8.4.5 Prohibited Items 36

8.4.6 CC Container Service 36

8.4.7 CC Operating Days 36

8.5 Provide Collection of Bulky Waste, White Goods and Animal Carcasses 36

8.5.1 Curbside collection and transportation of installation bulky waste & white goods 36

8.5.2 On-Call Collection/Transportation of Bulky items 36

8.6 Collect and properly dispose of all collected refuse and recyclables in accordance with State, Federal and Local Laws 36

8.6.1 Environmental Protection/Compliance 36

8.6.2 Compliance with Laws & Regulations 37

8.6.3 Comply with Convenience Center Standard Operating Procedures 37

8.6.4 Environmental Spills / Releases 37

8.6.5 Oil or antifreeze Spills 37

8.6.6 Environmental Management 37

8.6.7 The Fort Campbell Environmental Management System (EMS) 37

8.6.8 Products and Materials 37

8.6.9 Health and Safety Program 38

8.6.9.1 Contractor’s Responsibility 38

8.6.9.2 Contractor’s Safety Plan 38

8.6.9.3 Fire Prevention & Protection 38

8.6.10 Hazardous Materials 38

8.6.10.1 Hazard Communication Program 39

8.7 Reports……………………………………………………………………………………..39

8.7.1 Five (5) Year Operations Plan 39

8.7.2 Quarterly Reports 39

8.7.3 Monthly Recycle Report 40

8.7.4 Fort Campbell’s Management Initiative 40

8.7.4.1 Incentives to Increase Recyclables Collected By Contractor 40

8.7.4.2 Waste Diversion Incentive Scales for Each Month of Contract 40 Performance

8.8 Properly dispose of collected refuse & marketing of collected recyclables 40

8.8.1 Transporting non-hazardous solid waste & recyclable materials 41

8.8.1.1 Table for disposition of materials from CC 42

8.8.1.2. Materials collected by Government agencies 42

8.8.1.3 Tipping Fees Charge by Landfill 42

8.8.1.4 Third Party Receipts 43

8.8.2 Marketing of Recyclables 43

8.8.2.1 Reporting the Sale of Recyclables 43

Introduction. This is a non-personal services contract to provide Refuse and Recyclables Collection and Disposal Services. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

Background. Fort Campbell Army Installation consists of over 105,000-acres located within the jurisdictions of four counties and two states (Kentucky and Tennessee).

It is the size of a small city supporting over 30,000 military personnel, a civilian workforce of over 8,800 people and also home to the second largest Army retirement community in the country with over 125,000 retirees visiting the installation to utilize facilities and benefits.

During the normal course of day-to-day operations, a significant amount of both recyclable and non-recyclable waste is generated from the Army Installation, hospital and training locations. The map, located in Technical Exhibit (TE) 4, is an indication of the size of the installation. The solid waste program at Fort Campbell, Kentucky has adapted to the needs of the installation while remaining compliant with regulations regarding conservation and environmental protection. These regulatory trends have increasingly placed emphasis on waste stream diversions and recycling because of shrinking landfill resources.

Objectives. The contractor shall perform the Solid Waste Management functions (primarily waste collection, disposal and recycling) to the standards and specifications contained or referenced herein in full compliance with Federal, State, and Local laws, regulations and related statutes and ordinances and in a manner that will maintain a satisfactory facility condition. Specifically these basic service objectives include the following:

1.2.1. Provide and maintain appropriate refuse and recyclable containers. The contractor shall provide and maintain color coded refuse and recyclable containers of appropriate types and sizes at identified locations throughout Fort Campbell. The containers color codes, types, sizes and identified locations are detailed in TE 2.

1.2.2. Provide appropriate vehicles for the collection and disposal of refuse and recyclables. The contractor shall provide a sufficient number of vehicles, with backups when required, and the vehicles shall be of sufficient size and specifically designed to perform trash compaction, weighing, and recording services specified in PWS of this contract.

1.2.3. Provide extra refuse and recycling collection containers (as needed) for military community events and new locations. The contractor shall be responsible for providing additional waste disposal containers as needed for these military community events.

While the contractor will not be responsible for the removal and disposal of demolition / renovation / construction materials, the contractor shall be responsible for container placement and disposal services when new facilities are completed and occupied.

1.2.4. Provide qualified personnel to operate Refuse and Recyclable Convenience Center. The contractor shall provide personnel with sufficient waste management expertise to effectively operate a Refuse and Recyclable Convenience Center (CC) to serve the Fort Campbell community IAW PWS TE 8.

1.2.5. Provide Curbside Collection of bulky waste, white goods and animal carcasses.

Contractor shall provide a set number of pick-ups on an on-call basis to collect, transport and dispose of bulky waste, white goods. As well as, animal carcasses from the veterinarian facility.

1.2.6. Comply with State, Federal and Local Laws and Regulations for Refuse and Recyclable Handling and Disposal. The Contractor shall develop an Environmental Compliance Plan after award to comply with all Federal and State laws and regulations regarding environmental protection and enhancement.

1.2.7. Submit a Five (5) Year Operation Plan as well as Quarterly and Monthly Reports to the Contracting Officer (KO) and Contracting Officer's Representative (COR). Refer to PWS 8.7 for deliverable dates and frequency. Comply with all mandated reporting requirements and implement Fort Campbell’s Management Initiative to promote a strategic sourcing partnership between the Government and selected Contractor to promote a goal of a 50% reduction in non-recyclable waste generation while simultaneously creating value (to both the Contractor and MICC Fort Campbell) through the effective marketing of recyclable materials and savings from improved resource efficiency

1.2.8. Properly Disposal of Collected Refuse and Marketing of Recyclables Collected.

Contractor shall transport all collected refuse to identified landfill. All recyclables, collected under this contract, that have a market value (mixed paper, cardboard, plastic, glass, etc.) shall be processed and sold. The selected contractor shall be responsible for the marketing of all recyclables collected under this contract. The contractor shall provide a monthly Recycle Sales Report that list the specific recycles sold, weight, price per pound, total revenue per item, and the total revenue generated. Refer to PWS 8.7.4.

The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill Fort Campbell’s Refuse & Recycling collection and proper disposal and their component needs, emphasizing innovation and commercial best practices.

Climatic Conditions. N/A

1.4 Facility Access. N/A

1.5 Traffic Flow. N/A

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. N/A

1.8 Dust Suppression. N/A

2.0 Requirements.

2.1 Description of Services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Refuse and Recyclable collection and disposal services. The Contractor shall also provide personnel for the operation of a refuse and recyclable Convenience Center (CC) at Fort Campbell, Kentucky, as defined in this Performance Work Statement (PWS), except for those items and services specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

2.1.1 Non-Personal Services. The goal of this non-personal services contract is to obtain contractor provided services, equipment and supplies to properly dispose of non-recyclable non-hazardous refuse and recyclables generated at Fort Campbell’s properties/facilities and to maximize the amount of waste that is recycled throughout Fort Campbell. The Contractor shall also do everything possible to help implement Fort Campbell’s Management Initiative which seeks to reduce generation and disposal of non-recyclable waste and increase the collection and transportation of recyclables.The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition

Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information. This is a non-personal services contract to provide Refuse and Recyclable Collection and Disposal services to the Fort Campbell Military Installation. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for their personnel or subcontractor personnel associated with the contract.

2.1.2.1 Ordering Periods. The Ordering Periods consists of a base year of 6 months with a 10 day phase-in, with four (4) optional ordering periods equaling (12) months each. The ordering period is as follows:

Phase-in/out Period 22 Mar 2019 – 31 Mar 2019 Base Ordering Period 1 Apr 2019 – 30 Sept 2019 Optional Ordering Period I 1 Oct 2019 – 30 Sept 2020 Optional Ordering Period II 1 Oct 2020 – 30 Sept 2021 Optional Ordering Period III 1 Oct 2021 – 30 Sept 2022 Optional Ordering Period IV 1 Oct 2022 – 30 Sept 2023

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at Fort Campbell, Kentucky Government facilities. The work to be performed under this contract will be performed at the locations listed in TE 2.

2.1.3.2 Hours of Operation. The Contractor shall be responsible for providing services, between the hours of 0700 to 1700 Central Standard Time (CST), Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall operate the Fort Campbell Convenience Center (CC) six (6) days a week with the exception of the four designated Holidays listed in the CC Standing Operating Procedure (SOP) under Technical Exhibit 8. Operating hours for the Fort Campbell CC shall be from 0830 until 1630 Monday thru Friday and 0900 until 1300 on Saturday unless otherwise specified by the KO in coordination with the Director of Public Works. The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40 hour work week; flexible work schedule may be considered.

In some areas, due to type of operations or cleaning tasks, Contractor shall accomplish services at times other than during normal operating hours and on weekends. It should be noted that some Military Motor pools are not open until 0930.

2.1.3.3. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.The Government's regular (normal) hours are from 0700 – 1700 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

2.1.4.1 The Contractor shall provide personnel support within (48) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within (2) hours. The Contractor shall resume operations with KO approval.

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services. The Government will provide police and fire protection within the installation boundary.

2.1.7.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.7.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO.

Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.A The Contracting Officer Representative Tracking (CORT) Tool (https://wawf.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) Ten (10) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. The QCP shall ensure all work described in the contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor to ensure that they perform and deliver high-quality services and products. The QCP shall include methods of documenting and enforcing quality control operations of both prime contractor and or subcontractor work; including inspection and testing. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

https://wawf.eb.mil/xhtml/auth/home/home.xhtml

2.1.9.1. Inspection System. The contractor shall develop, implement and maintain a system to inspect their services as well as their subcontractor’s services and products to ensure compliance with PWS requirements, and applicable laws and regulations. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis.

2.1.9.2. Inspection Files. The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken.

2.1.9.3. Deficiency Identification, Prevention and Correction. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government. The QCP at a minimum shall address process control and continuous process improvement; procedures for scheduling, conducting and documenting inspections; discrepancy identification;

procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances;

procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services

2.1.9.4. The contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be available for inspection by the Government during the term of the contract.

2.1.9.5. The QCP shall contain methods of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

2.1.9.6. Upon request from the COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

2.1.9.7. Performance Meetings. Performance meetings with the Contractor will be conducted on the 1st Business Day of every month of Contract performance. The purpose of these meetings will be to discuss Contractor’s performance and any event on the installation that will affect services being provided. The specific reporting elements will be mutually determined during the implementation phase and adjusted as necessary throughout the contract.

2.1.10 Subcontract Management. N/A

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 The Contractor shall provide a Program Manager (PM) who is responsible for the performance of the work. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Program Manager shall be provided by the Contractor to the KO 15 days prior to contract performance start date. Must be able to read and understand English. The PM shall have a minimum of a High School Diploma and at least three years of experience in management of refuse contract management, route design, waste minimization and be knowledgeable of all local, state, & federal solid waste regulations. The Program Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall have and maintain a (check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III)) at time of the contract start date and for the life of the contract. The Program Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 N/A

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. Contractor employees shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. In accordance with (IAW) Joint Ethics Regulations, DOD 5500.7-R, and 18 U.S.C. 1382 (1972), the removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Organizational Conflict of Interest (OCI). N/A

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within

(2) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. Applicable only for CLS 411, 414, and 420.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS). N/A

2.2.2.1 GFEBS Certification. N/A

2.2.2.2 Preventive Maintenance Orders (PMO). N/A

2.2.2.3 Operations Work Orders (OWO). N/A

2.2.2.4 GFEBS Support. N/A

2.2.2.4.1 Database Tasks/Requirements. N/A

2.3 As-Builts and Geospatial Information System (GIS). N/A

2.3.1 Maintain As-Builts. N/A

2.3.1.1 Support. N/A

2.3.1.2 Training. N/A

2.3.2 Real Property Records Updates. N/A

2.3.3 GIS. N/A

2.3.4 GIS Support Services. N/A

2.3.5 GIS Files. N/A

2.3.6 Other Documents. N/A

2.4 Historic Property or Archaeological Site. N/A

2.4.1 Repair and Replacement. N/A

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. Contractor personnel requiring access shall be subject to Fort Campbell’s ‘Rapid-Gate Access Procedures. Rapid-Gate is a quick-check of the contractor’s employees’ identification documents to ensure their access poses no immediate threat to the Government installation. The contractor must maintain the level of security required for the duration of the contract. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites.

2.5.1.1.1 The contractor and all employees shall comply with Fort Campbell’s security requirements imposed by the Garrison Commander at all times while on the premises.

Contractor shall obtain all necessary passes, decals, badges, or other items required for access to perform services. The COR will assist the Contractor in obtaining access to areas of the installation with additional requirements.The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.1.1.2 Fort Campbell applies the following non-Federal Government cardholder criteria to determine the authorized type of access control credentials:

a. Contractors RAPIDGate or 1-Day Pass

b. Sub-Contractors RAPIDGate or 1-Day Pass

c. Vendors RAPIDGate or 1-Day Pass

d. Suppliers RAPIDGate or 1-Day Pass

e. Service Providers RAPIDGate or 1-Day Pass

f. Visitors (Case-by-Case Basis) 1-Day Pass

g. Privatized Business Partners: Air Assault Card (The following are Privatized Business Partners: IHG, Campbell Crossing, University/College faculty, Fort Campbell Credit Union, Bank of America and Home Health Care)

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within (10) working days prior to contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building (6254). Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.5.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period. (The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. The Contractor shall exercise reasonable security measures to prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward Contractor-controlled facilities and Government Furnished Property (GFP).)

The Contractor will be provided a Government furnished on-site staging area for necessary equipment and materials during the phase in – phase out periods only. The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives.

2.5.2 Security Training.

2.5.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.5.2.2 iWatch is simply common awareness. Contract employees can be good sources of information. iWatch training would include organization instructions on “things to look for” and a phone number to call in case the contract employees have information regarding possible terrorist or criminal activities. Providing contractors with awareness materials such as the iWatch brochure or wallet card is a cost effective alternative to training. The card describes suspicious activity and can be modified to include the COR in reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.as px and https://www.army.mil/e2/c/downloads/287489.pdf

2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program. The contractor shall perform work in a safe manner as required by Occupational Safety and Health Administration (OSHA) Safety and Health Requirements.

Provide a verbal notification to the KO no later than (NLT) one (1) hour after the discovery of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx https://army.deps.mil/army/sites/PMG/prog/ATEP/iWATCH%20Army/Forms/AllItems.aspx https://www.army.mil/e2/c/downloads/287489.pdf

2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1 The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by the States of (Tennessee and Kentucky). The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

2.5.6 Contingency Plans.

2.5.6.1 General. The Contractor shall establish, maintain, and implement contingency plans for mobilization, disaster, and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within thirty

(30) days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The Contractor shall submit all plans to the KO for approval.

2.5.6.2 Mobilization Contingency Plan. This plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of military forces. The Contractor shall submit a Mobilization Contingency Plan within (30) days of contract award.

2.5.6.3 Disaster Contingency Plan. This plan shall establish procedures, identify personnel, document essential PWS disaster services and identify the means of maintaining essential PWS services during disasters. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. The Contractor shall submit a Disaster Contingency Plan within thirty (30) days of contract award.

2.5.6.4 Dispute Contingency Plan. This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical Preventive Maintenance and inspection tasks,

b. Maintain electrical emergency generators, and

c. Process and execute emergency and urgent service and work orders.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike; and shall also record the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan NLT contract start date.

2.5.6.5 Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

2.6 Job Order Contract. N/A

2.6.1 Project Support. N/A

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.2 Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

3.2 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a Phase In/Phase Out Plan to be implemented by the Contractor. The Contractor shall have key personnel on board, during the (10) day transition period. The plan shall specify a training program and a date for transferring responsibilities for the work and shall be subject to the KO's approval. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency.

3.3 Contractor Manpower Reporting Application (CMRA).

3.3.1 The contractor will report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

Reporting…