Task_Order_0001_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

Administrative Support Services

Weapons and Materials Research Directorate (WMRD)

Task Order 0001

1 November 2018

C.1 BACKGROUND

The US Army Research Laboratory’s (ARL) diverse assortment of unique facilities and dedicated workforce provides world-class integrated research and analysis in the Army. As a Government research laboratory, ARL is responsible for basic, exploratory, and advanced research. Its mission is to create and sustain weapons-oriented basic, exploratory, and advanced technologies; to identify and eliminate technological barriers limiting development of future armament systems; and to establish and maintain expertise essential in solving technolog ical problems in current military armament systems. ARL supports the following directorates: Office of the Director (ODIR), Laboratory Operations (LABOPS), The Army Research Office (ARO), Computational Information Sciences

Directorate (CISD), Human Research and Engineering Directorate (HRED) and its field elements, Survivability, Lethality Analysis Directorate (SLAD), Sensors and Electron Devices Directorate (SEDD), Vehicle Technology

Directorate (VTD), and the Weapons and Materials Research Directorate (WMRD).

C.2 PURPOSE

The purpose of this Task Order (TO) is to provide the requisite staffing needed to support WMRD located at

Aberdeen Proving Ground (APG), near Aberdeen, Maryland. The Contractor shall provide the necessary personnel, supervision, and non-personal services to perform the requirements defined in the Basic Performance Work Statement (PWS) and this TO.

C.3 REQUIREMENTS

The Contactor shall provide personnel with the proper skill mix, experience, and qualifications to perform in the following support labor categories listed below. The work required by this contract shall be performed in accordance with the Basic PWS and this TO. The Contractor is responsible for providing employees, who are adequately trained to perform the below described requirements. All Contractor personnel working under this TO shall be U.S.

citizens and shall have at least a Secret-level personnel security clearance. The Contractor shall adhere to the DD

Form 254 attached in Section J of the basic contract.

C.3.1 Key Personnel

The Contractor shall provide professional services in the functional area of Program Management Support, in accordance with the below labor category.

C.3.1.1 Program Manager

The Contractor shall provide one (1) full time Program Manager (PM) (key personnel) totaling 1,920 hours during normal work hours to oversee this TO. The Contractor shall ensure the PM adheres to the below work description.

Serves as the main point of contact for all Contractor personnel.

Is responsible for overall management of this TO award.

Conducts regularly scheduled meetings with both the basic contract COR and TO COR at least once per month or at the discretion of the TO COR.

Has a technical background that facilitates understanding of the Government’s requirements.

Has a management background that facilitates supervision of contractor personnel’s performance.

Ensures that all work performed meets the TO PWS requirements within the funding, timing and staffing constraints of the contract.

Works closely with COR-specified personnel to facilitate effective planning and accomplishment of critical objectives in a timely manner.

Responds to inquires within twenty-four (24) hours and has emergency contact information available to the COR at all times.

If the Contractor uses subcontractors, manages all subcontractor interface requirements.

Notifies the TO COR, immediately, of any problems or issues that will affect contract performance.

The Contractor shall provide a qualified PM candidate(s) with an appropriate mix of the below education/experience requirements:

(Mandatory) A minimum of ten (10) years of supervisory experience providing supervision, direction, and control of Contractor personnel performing in the labor categories C.3.2 thru C.3.6.

(Mandatory) Active Secret security clearance.

(Mandatory) At a minimum, a Bachelor’s degree from an accredited school. Accredited schools are those reported to the US Department of Education and maintained within the Secretary of

Education’s database.

(Optional) An active Program Management Institute – Project Management Professional (PMP) certification; a Defense Acquisition University (DAU) DAWIA Level III certification in Program

Management; a Master of Business Administration (MBA) /Master of Science (MS); or a graduate certificate in Program or Project Management (PMI accredited) with nine (9) graduate credit hours; or Project Management experience with 35 hours of project management education.

(Optional) Experience working with the Department of Defense and the complex administrative and operational requirements associated with appropriately supervising contractor personnel mixed with Government personnel.

C.3.2 Administrative Support

The Contractor shall provide professional services in the functional area of Administrative Support , in accordance with the below labor categories .

C.3.2.1 Administrative Specialist III

The Contractor shall provide four (4) full time Administrative Specialist III totaling 5,760 hours, at APG, in accordance with the below work description.

Perform duties of the Administrative Specialist I and II.

Provide administrative support to executive or equivalent level personnel.

Participate or support organizational projects which may include project schedules and reviews, status reports, milestone reviews, and cost-benefit analysis.

Facilitate and coordinate procedural issues surrounding projects to include planning and budgeting time, materials, and resources for approval by ARL personnel according to standard operating procedures (SOPs) or internal operating procedures (IOPs).

Serve as office administrative point of contact for nontechnical and administrative requests in response to higher headquarters.

Plan and coordinate administrative and technical training and developmental opportunities.

Review and analyze administrative policies; clarify complex and confusing guidelines.

Create and maintain multiple office databases.

Education/Experience Requirement:

A minimum of one (1) year of specialized experience as an Administrative Specialist II or in a comparable job description.

Experience using current business management tools and databases such as eARL, General Fund

Enterprise Business System (GFEBS), Automated, Time, Attendance and Production System

(ATAAPS), Defense Travel System (DTS) or any successor systems.

Ability to effectively communicate verbally and in writing with internal and external organizations.

Ability to interpret, implement, and provide guidance in support of SOPs and IOPs.

Ability to research and gather information; verify and analyze data.

C.3.2.2 Administrative Specialist II

The Contractor shall provide four (4) Administrative Specialist II totaling 5,760 hours, at APG, in accordance with the below work description.

Perform duties of the Administrative Specialist I.

Disseminate information and provide guidance to staff and administrative personnel in subordinate offices for clerical and administrative matters to ensure compliance with procedural requirements and instructions.

Review and revise administrative procedures (SOPs and IOPs) and policies for standardization.

Train subordinate contractual administrative staff (when necessary) on the standard databases, SOPs, and IOPs.

Serve as the office administrative point of contact for internal and external non-technical and administrative requests or taskers.

Participate in administrative aspects of mission-essential projects from inception to completion, which may include project schedules and reviews, status reports, milestone reviews, and assess cost-benefit analyses.

Facilitate and coordinate procedural issues surrounding projects to include planning and budgeting time, materials, and resources for approval by ARL personnel according to established

ARL or Army policy.

A minimum of one (1) year of specialized experience as an Administrative Specialist I or in a comparable job position.

Experience using current business management tools and databases such as eARL, GFEBS, ATAAPS, DTS or any successor systems.

Ability to effectively communicate verbally and in writing with internal and external organizations.

Ability to interpret and implement SOPs and IOPs.

C.3.2.3 Administrative Specialist I

The Contractor shall provide twelve (12) Administrative Specialist I totaling 21,120 hours, at APG, in accordance with the below work description.

Create, customize, prepare, and maintain presentations, briefing charts, and documents using computer software (e.g. Microsoft Office Suite), websites, graphical elements, scanned photos, and other presentation materials.

Review and modify correspondence for internal consistency and conformance.

Maintain and update the calendar of the Government office manager within the specialist’s assigned branch(s) using computer software (e.g. Microsoft Office Suite) by making appointments and arranging meetings, based on the manager’s schedule and current issues.

Coordinate and support meetings and special events for the organization to include coordinating all amenities, accommodations, visit requests, and collection of funds.

Schedule accommodations for meetings, record lunch requests for meetings with outside guests notify attendees, coordinate Video Teleconference Conference requirements, and handle any other special requirements for meetings/conferences/projects (reserve parking spaces, directional signs, registration desk, name plates, table tents, etc.).

Obtain and deliver read ahead material for office manager’s scheduled meetings and distribute to attendees.

Prepare travel orders; arrange travel and lodging arrangements; arrange and coordinate a schedule for visits.

Maintain conference room reservation schedules for the purpose of coordinating meetings, visits and appointments.

Enter data and maintain office databases such as organizational charts, personnel accountability, travel, training, and budget.

Enter and maintain professional data in the eARL metrics database.

Serve as records manager and maintain office files in accordance with Army Records

Information Management System (ARIMS) for auditing purposes.

Collect, review, archive forms (such as leave requests, employee work schedules, and telework applications), and enter data into the timekeeping system for branch chief review.

Coordinate, define structure and organize electronic materials, presentations and documents using databases, servers and SharePoint sites.

Prepare property turn-ins and requisition orders (including IT Approval System (ITAS) waivers).

Prepare, review and process training requests, travel orders, travel vouchers, conference requests, personnel related documents, and technical report staffing for conformance to policy and procedures prior to the appropriate authoritative signature.

Gather and organize completed personnel documents and delivering completed document packages for personnel actions to include civilians, contractors, students, guest researchers, post-doctoral researchers, fellows, etc.

Respond to administrative queries and taskers by the established deadline. Keep accurate records of final disposition of each action and inform the respective action officer of results.

Receive and screen visitors and phone calls. Professionally answer office manager telephone line, take messages, and refer calls and visitors to appropriate staff.

Operate shared office equipment, to include copy machine, scanners, facsimile machine, computers, printers, and shredders, and as needed submit repair requests.

Follow all SOP and IOPs related to duties such as personnel accountability, security, and safety.

Prepare and review correspondence (e.g., minutes, information papers, reports, queries, taskers) for grammatical errors, proper tone, accuracy, clarity, and formatting. Make corrections and retypes as necessary.

Utilize existing financial and business systems such as GFEBS in roles such as Business

Intelligence (BI) Budget Reporter, Purchase Requisition Processor and BI Managerial

Reporter to enter data for purchase requests, Military Interdepartmental Purchase Requests

(MIPRs) and transfer of funds. Interface with branch, division or directorate personnel to develop and coordinate purchase request information and data needed to execute purchase requests within GFEBS.

Participate as a member of Integrated Product Team (IPTs) or groups developing changes or improvements to administrative processes and procedures.

High school diploma and one (1) year of general office experience. Relevant college courses or training may be substituted for experience.

Knowledge and/ experience using Microsoft Office Suite, specifically Power Point, Excel, and Word.

Ability to communicate orally and in writing.

Experience operating standard office equipment, to include telephones, copy machine, scanners, facsimile machine, computers, printers, and shredders.

C.3.3 Financial Management Support

The Contractor shall provide professional services in the functional area of Financial Management Support, in accordance with the below labor categories.

C.3.3.1 Financial Specialist II

The Contractor shall provide four (4) full time Financial Specialist II at APG, totaling 5,760 hours, in accordance with the below work description.

Perform duties of the Financial Specialist I.

Utilize financial reporting tools (such as GFEBS, Microsoft Excel, and any successor systems) to generate reports detailing revenue (appropriation, program, and account structure) and expenditures for each organizational cost center, identifying and reconciling discrepancies.

Access multiple financial databases, web-based tools, and reports to research and track specific elements of resource from commitment through disbursement, document and notify budget analysts of issues.

Create documentation and coordinate routing of documentation for approval and acceptance of incoming and outgoing funds with external organizations and between internal organizational units.

Enter data into financial databases and web-based tools to enable documentation and tracking of organizational level financial execution, including incoming and outgoing funds, internal fund transfers, and contracting actions.

Support organization’s budget analysts in documenting, tracking, and researching current year and prior year financial transactions to include purchase order and purchase requisitions obligation failures, unliquidated obligations, unmatched disbursements, and other execution issues, helping to resolve discrepancies between financial transactions, records, and reports or problems associated with complex or nonstandard transactions.

Coordinate with ARL and Defense Finance Accounting Service (DFAS) regarding problems related to disbursements and refund checks.

Education/Experience Requirement:

A minimum of two (2) years of specialized experience as a Financial Specialist I or in a comparable job description.

High school diploma or equivalent.

Ability to interpret, implement, and provide guidance in support of SOPs and IOPs.

Ability to effectively communicate verbally and in writing with internal and external organizations.

C.3.3.2 Financial Specialist I

The Contractor shall provide nine (9) full time Financial Specialist I at APG, totaling 17,280 hours, in accordance with the below work description.

Attain and utilize required GFEBS roles to create/enter commitment documents, attach all required documentation in accordance with organizational policies and guidance, and submit documentation for approval by office manager.

Receive, review, and coordinate commitment documents for processing in GFEBS, and validate accuracy of data such as lines of accounting, funding amounts, and requestor information.

Determine appropriate procedures to submit individual budget execution actions in accordance with applicable policies, guidelines, and regulations.

Enter data into and complete required manual and automated budget forms to provide documentation in support of individual budget execution actions.

Review and confirm budgetary records to ascertain availability of funds to support individual budget execution actions, provide guidance to office manager/requestor to finalize use of funds.

Track and monitor individual budget execution actions. Perform follow up checks as needed to ensure timely commitment and obligation, report issues to appropriate government personnel.

Utilize financial records and reports to develop comparisons of prior year(s) expenditures with current year budget execution plans.

Utilize financial records and reports for monitoring and reporting on current year expenditures relative to planned execution and prior year expenditures, informing office manager of any significant changes or issues.

Prepare daily accounting reconciliation of accounting documents entered into the automated accounting system.

Distribute accounting documentation to customers and office staff.

Maintain automated accounting documentation files.

High school diploma or equivalent and at least one (1) year of specialized experience using

GFEBS in related roles.

Working knowledge and use of System Application Products (SAP) application software.

Working knowledge of Enterprise Resource Planning (ERP) Systems.

Working knowledge of Business Process Flows.

Knowledge of standardized bookkeeping and accounting procedures used in an accounting system.

Ability to effectively communicate verbally and in writing with internal and external organizations.

Ability to interpret, implement, and provide guidance in support of SOPs and IOPs.

C.3.4. Laborer

The Contractor shall provide services in the functional area of Laborer Support, in accordance with the below labor category.

C.3.4.1 Laborer

The Contractor shall provide one (1) full time and one (1) part time Laborer at APG, totaling 2,880 hours, in accordance with the below work description.

Operate small motorized equipment, provided by the Government, for local snow removal around building sidewalks and service areas.

Perform routine landscaping duties such as mowing and running string trimmer within enclosed service yard areas.

Support contractual and ARL maintenance personnel in addressing plumbing, electrical, or

HVAC issues. Duties include delivery of materials, holding items for alignment, replace light bulbs, and serving as a spotter.

Perform visual inspection of fire extinguisher functional gauge monthly.

Perform required periodic flow testing of laboratory eye wash stations.

Support minor mechanical repairs such as tightening or adjusting hardware on doors.

Escort contractor service personnel.

Monitor building systems and conditions, which includes performing regular electronic system monitoring as well as visual inspections as part of building walkthroughs.

Prepare items for bulk pick-up such as organizational trash derby, laboratory casework, and property turn-in.

Perform general maintenance and cleaning of industrial machinery, tools, and Government-owned equipment to include wiping, washing, scraping, minor painting, and filters.

Sweep and mop floors when issues arise and regular cleaning is not available.

Remove trash, chips and scrap materials (wood, metal, plastics) from shop areas or laboratories and dispose of them in trash/recycling bins.

Transport and/or hold material for welders and model makers as needed.

Clean and remove scale, burrs or welding slag from metals.

Load, unload, and move supplies, furniture, and materials using hand-truck or forklift.

Assemble, mount, remove, and dispose of office furniture and work station.

Hang display hardware and materials.

Provides general maintenance around facilities.

High school diploma or equivalent.

Ability to understand and follow established SOPs.

Ability to wear and use appropriate personal protective equipment throughout the facility in accordance with the standard SOPs.

Ability to lift 50 pound items.

Possession of a valid Class C Maryland driver’s license.

C.3.5. Graphic Designer

The Contractor shall provide services in the functional area of Graphic Support, in accordance with the below labor category.

C.3.5.1 Graphic Designer

The Contractor shall provide one (1) full time Graphic Designer at APG, totaling 1,920 hours, in accordance with the below work description.

Provide documentation with emphasis on Adobe Creative Suite and Microsoft Office.

Complete graphic design projects included but not limited to books, posters, brochures, banner stands, online graphics and presentations as scheduled by coordinators.

Produce work in a fast-paced environment, meeting deadlines and client expectations for creativity and accuracy.

Prepare files for production and communicate with service bureaus to ensure accurate job fulfillment.

Work closely with other design professionals to share best practices.

Experience using Adobe Creative Suite and Microsoft Office to complete graphics products.

BS/BA in Graphics Design or directly related field (e.g., Art, etc.).

Five (5) years of related experience, three (3) or more years of relevant experience in Adobe.

C.4 ANTI-TERRORIS M OPERATIONAL SECURITY (AT-OPSEC) REQUIREMENTS

C.4.1 AT Level I Training. All contractor employees, to include subcontractor employees, requiring access

Army installations, facilities and controlled access areas shall complete AT Level I awareness training within fourteen (14) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within fourteen (14) calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http s://Jkodirect.jten.mil/ for CAC holders. Non-CAC-holders may go to: http://jko.jten.mil/courses/atl1/launch.html

C.4.2 Access and general protection/security policy and procedures . Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or

Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force

Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

C.4.3 Common Access Card (CAC) Requirement. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

C.4.4 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). Th is local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the TO COR. This training shall be completed within fourteen (14) business days of contract award and within fourteen (14) business days of new employees commencing performance with the results reported to the TO COR NLT thirty (30) calendar days after contract award.

C.4.5 Army Training Certification Tracking System (ATCTS ). All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

C.4.6 Formal OPSEC Program. The contractor shall develop an OPSEC Standing Operating Procedure

(SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible

Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement

OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified

Level II OPSEC coordinator per AR 530-1.

C.4.7 OPSEC Training. Per AR 530-1 Operations Security, the contractor employees must complete Level I

OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html (Duration: 45 minutes).

C.4.8 Cybersecurity/Information Technology (IT) Training. All contractor employees and associated sub-contractor employees must complete the DoD Cybersecurity awareness training before issuance of network access and annually thereafter. All contractor employees working Cybersecurity/IT functions must comply with

DoD and Army training requirements in DoDD 8140.01, DoD 8570.01-M (Ch4) and AR 25-2 within six months of appointment to Cybersecurity/IT functions.

C.4.9 Handling or Access to Classified Information. Contractor shall comply with FAR 52.204-2, Security

Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National

Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

C.4.10 Threat Awareness Reporting Program (TARP). Per AR 381-12 Threat Awareness and Reporting

Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.

C.5 TASK ORDER DELIVERABLES

C.5.1 Quality Assurance Surveillance Plan (QASP)

The Contractor shall provide a QASP that ensures proper oversight of personnel, training, certifications, subcontractors, and compliance with Operational Security requirements.

C.5.2 Resumes

The Contractor shall provide combined resumes and professional references for all personnel to include education, skills, certification, evidence of a current DoD Secret clearance, and experience in the technical disciplines required by this TO. The Contractor shall ensure that the personnel qualifications for each employee adhere to the requirements within this TO. When an employee is added/replaced, the Contractor shall provide the TO COR with a full combined resume of the employee and professional references for each experience listed, prior to the employee being employed under this TO.

C.5.3 Monthly Status Reports

The Contractor shall provide monthly reports summarizing TO actions and incurred costs. The Contractor shall deliver the report in-person or via computer to the TO COR no later than (NLT) the tenth (10th) day of each month. The Contractor shall ensure the monthly report includes a spending plan for the period of performance;

actual expenditures to date; actual expenditures for the month just ended; and monthly and cumulative variation of actual expenditures from the planned expenditures. The Contractor shall include in the spending plan all costs to include labor, indirect expenses, description (to include cost and results obtained) of each trip taken in the previous month, and fee. The Contractor shall also include in the Monthly Status Reports updates to the

Management Plan (reference Basic award). The Contractor shall include detailed copies of all invoices submitted to date for payment from both the Prime Contractor as well as all Subcontractors. The Contractor shall ensure each invoice details the labor categories, labor rates, labor hours, and all Other Direct Costs

(ODCs). The Contractor shall also answer the following questions within the monthly reports:

Is the job progressing on schedule?

What is the percent of completion?

What is the dollar value completed?

What is the total number of contract employees currently on TO?

What is the total number of new employees placed on TO this month?

C.5.4 Employee Roster

A roster of employees who will be performing under the contract will be submitted to the TO COR ten (10) days following TO contract award and updated within twenty-four (24) hours of any change.

C.5.5 Deliverables Table

The Contractor shall submit all reports, data and deliverables to the TO COR for inspection and acceptance.

Number Deliverable Reference Due

QASP

C.5.1

At proposal submission

Resumes

C.5.2

At proposal submission and during the

Addition/Replacement of Personnel

A001 Monthly Status Reports C.5.3 No later than (NLT) the 10th day of each month

A003 Employee Roster C.5.4 Ten (10) days after contract award and updated within twenty-four (24) hours of any change

C.6 TRAVEL

C.6.1 Off-Site Support

Requirements within the boundaries of ARL is considered on‐site support. Requirements outside the physical boundaries of ARL installations are considered off‐site support. Off‐site support is rare, but it may be necessary during the course of the TO for work and/or training purposes. All travel must be authorized by the TO COR.

The cost of travel is reimbursable in accordance with (IAW) the Federal Acquisit ion Regulation (FAR) part 31, “Contract Cost Principles and Procedures”. The Contractor shall provide the TO COR one (1) quote for each proposed trip and will be responsible for making all reservations to include airline, car rental, lodging, and so forth.

C.7 DISTRIBUTION STATEMENTS

C.7.1 The Contractor shall distribute this PWS in accordance with the following distribution statement:

Distribution Statement A: Approved for public release; distribution is unlimited.

C.7.2 The Contractor shall ensure that all information generated from this PWS is distributed in accordance with the following distribution statement:

Distribution Statement C: Distribution authorized to U.S. Government Agencies and their contractors (Administrative or Operational use) (18 August 2016). Other requests for this document shall be referred to (RDRL-LOA).