Attachment_9_DIL_Past_Performance_Questionnaire.docx

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Digital Integration Laboratory (DIL)
Solicitation number
W900KK-19-R-0010
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About this file

This document contains a past performance questionnaire for a federal solicitation. The solicitation is for Digital Integration Laboratory services to provide technical and management support for the Digital Integration Lab and Project Managers' software development and integration initiatives. Key details include that the work location is the Central Technical Support Facility at Fort Hood, Texas, the solicitation number is W900KK-19-R-0010, proposals are due by October 23, 2019, and the requirement is for non-personal services. The questionnaire is to be completed by a previous client and evaluates offerors on timeliness, project management, managing multiple requirements, cost controls, personnel, and customer satisfaction. Respondents are asked to provide ratings and comments in these areas based on their experience with the offeror.

Attachment 9 DIL Past Performance Questionnaire

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Text version

W900KK-19-R-0010 Amendment 0001

Attachment 9
W900KK-19-R-0010

Amendment 0001 Attachment 9

Digital Integration Laboratory Services Past Performance Questionnaire

PART I. CONTRACT IDENTIFICATION (To be completed by the Offeror):

1. Contractor/Company Name/Division:

1. Address:

1. Program Identification/Title:

1. Contract Number:

1. Contract Type:

1. Prime Contractor Name (if different from above):

1. Contract Award Date:

1. Forecasted/Actual Contract Completion Date:

1. Scope of Effort:

PART II. AGENCY IDENTIFICATION (To be completed by the questionnaire respondent):

Agency Name and Address:

PART III. RESPONDENT IDENTIFICATION (To be completed by the questionnaire respondent):

1. Name:

1. Title:

1. Date of survey completion:

1. Telephone Number:

1. E-Mail Address:

PART IV. RELEVANT PAST PERFORMANCE EXPERIENCE (To be completed by the questionnaire respondent):

Primary Mission
Secondary Mission
Not Part of the Mission

Testing and Integration

Emerging Baselines

Project Management

PART V. INSTRUCTIONS TO RESPONDENTS:

Please provide your candid responses to the questionnaire contained in PART VI. The information that you provide will be used to award a Federal contract. It is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of, or experience with, the company in question, please forward this survey to the party with the most current and accurate knowledge of performance. To select an answer, click the box next to your response using your mouse. After completing the questions below, please return the completed survey as instructed in PART VII.

PART VI. QUESTIONNAIRE (To be completed by the questionnaire respondent):

1. Timeliness of performance for deliverables and support services. How well would you rate the quality and accuracy of the deliverables and support services?

☐ Outstanding (please provide additional explanation below) ☐ Good ☐ Acceptable ☐ Marginal (please provide additional explanation below) ☐ Unsatisfactory (please provide additional explanation below) ☐ Not Applicable

Please use the ratings above to answer the following questions.

Rating

1. How well would you rate the quality of the service provided?

2. How well would you rate the accuracy of deliverables?

3. How well would you rate the contractor’s responsiveness?

4. How well would you rate the ability of the contractor to meet deadlines and/or established milestones?

5. How well would you rate the overall performance by the contractor?

Additional Comments/Explanation of Rating:

2. Effectiveness of Project Management (to include use and control of subcontractors).

☐ Outstanding (please provide additional explanation below) ☐ Good ☐ Acceptable ☐ Marginal (please provide additional explanation below) ☐ Unsatisfactory (please provide additional explanation below) ☐ Not Applicable

Please use the ratings above to answer the following questions.
Rating

1. How well would you rate the overall quality and responsiveness of program and contract management on the project/program?

2. How well would you rate the contractor’s ability to hire trained, qualified employees?

3. How well would you rate the contractor’s ability to keep trained personnel on your project?

4. How successful was the contractor in keeping abreast of changes in Government regulations (i.e. Emerging Baselines, Federal Regulations, Military Specs, local regulations, etc.)?

3. Contractor managed multiple requirements to include testing, integration, and responding to Government changes.

☐ Good ☐ Acceptable ☐ Marginal (please provide additional explanation below) ☐ Unsatisfactory (please provide additional explanation below) ☐ Not Applicable

Please use the ratings above to answer the following questions.
Rating

1. How well would you rate the contractor’s ability to manage multiple requirements?

2. How well would you rate the contractor’s ability to manage their testing and integration schedule?

3. How well would you rate the contractor’s ability to manage government induced deviations?

4. How would you rate the contractor's ability to deal with non-government changes and deficiencies?

4. Effectiveness in Forecasting and Controlling Estimated Costs and Contracting Milestones.

☐ Good ☐ Acceptable ☐ Marginal (please provide additional explanation below)

Please use the ratings above to answer the following questions.

Rating

1. How well would you rate the accuracy of cost/pricing proposal in relationship to the final price?

2. How well would you rate the contractor's cooperation in negotiating (both initial award and modifications)?

3. How well would you rate the contractor's responsiveness to the Contracting Office?

4. How well would you rate the contractor's ability to meet suspense dates and milestones?

5. How successful was the contractor in completing the project (i.e. were there any show cause or cure notices issued, was the contractor defaulted on the action or any other contracting action of which you are aware)?

5. Contractor provided fully qualified personnel appropriate for the requirement being performed.

☐ Good ☐ Acceptable ☐ Marginal (please provide additional explanation below)

1. How well would you rate the quality of the contractor’s personnel assigned to the project?

2. How well would you rate the contractor’s ability to transparently obtain qualified substitutions for departing employees throughout the performance period?

3. How well would you rate the contractor’s employees overall (how satisfied were you with the performance of the contractor employees)?

6. Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest

☐ Good ☐ Acceptable ☐ Marginal (please provide additional explanation below) ☐ Unsatisfactory (please provide additional explanation below)

7. Based on your experience, would you award a new contract to this contractor?

☐ Yes ☐ No

Additional Comments/Explanation of Selection:

8. Any additional comments or information you would like to provide?

PART VII. RETURN INFORMATION

The survey respondent is requested to return the completed questionnaire via electronic mail to cindy.y.huertas.civ@mail.mil no later than October 23, 2019, 9:00 AM, local time Orlando, FL.

Please use the following email subject line: DIL Recompete Past Performance Questionnaire – (Insert Contractor’s Name).

File details come from the government source that posted it. Updated .