TE-8 POD Services Workload w_attachment.pdf

REFM LOGISTICS SERVICES TIRNO-11-R-00009

SECTION J – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

Attachment J-5, TE 8

TECHNICAL EXHIBIT 8: IRS TERRITORIES, POSTS OF DUTY -

OFFICE REPAIRS AND OTHER SERVICES WORKLOAD

This TE 8 provides data concerning the average number of repairs, locksmith services, box, and property moves required on a monthly basis at the territories post of duty location. Definitions are provided for the following categories cited in the workload data:

Location – Provides information for the location indicated.

Number of Repairs – Refers to the cumulative number of times a particular repair activity is performed each month by territory. Figures reflect the average monthly workload data for each year.

Paragraph Number and Description – Provides PWS paragraph reference.

Number of Locksmith Activities – Refers to the cumulative number of times locksmith activities are performed each month by territory. Figures reflect the average monthly workload data for each year.

Number of Box Moves – Refers to the cumulative number of box moves performed each month by territory. Box moves involve the movement of boxes from one office to another at the same Computing Center or IRS Office location. On average, each box move involves the movement of 50 boxes. On average, each box weighs approximately 30 lbs and measures 16.5x7.5x11.5” in size.

Number of Property Moves – Refers to the cumulative number of property moves performed each month by territory. Property moves involve the movement of office property to include furniture, filing cabinets, boxes, and computer work-station equipment from one office to another within the same Computing Center or IRS Office location. On average, each property move involves the movement of property for 15 personnel who each have 170- 265 sq ft of office space.

Number of Other Logistics Services – Refers to the cumulative number of other logistics services performed each month by territory

Number of Excess/Dispose of Property – Refers to the cumulative number of excess/disposals performed each month by territory.

TE-8, POSTS OF DUTY REPAIRS AND OTHER WORKLOAD

Average Monthly Number of various Repairs, Locksmith, and Moving Services at the IRS Territories Post of Duty Locations -- Base Period – October 1, 2011 through September 30, 2012

Base Period COST REIMBURSABLE Number of repairs, locksmiths and moving services Office Locksmith Inter Office Inter Office Other Logistics Excess/Dispose Repairs Services Box Moves Property Moves Services Of Property Location C.3.1 C.3.2 C.3.3.1 C.3.3.2 C.3.3 C.3.3.4

All Territories 165 244 20 27 22 59 Andover 13 21 1 2 1 6 Atlanta 15 41 1 2 1 5 Austin 17 18 3 7 5 4

Brookhaven 10 26 1 1 1 2 Covington 7 8 1 2 1 3 Detroit 13 21 1 3 4 8 Fresno 20 23 1 2 1 4

Kansas City 21 17 1 1 1 7 Main IR 6 10 1 1 1 2 Martinsburg 1 2 1 1 1 1 Memphis 10 13 2 1 1 4 New Carrollton 16 19 2 1 1 3

Oakland 3 2 1 1 1 1 Ogden 7 8 2 1 1 3 Philadelphia 6 15 1 1 1 6

TE-8, POSTS OF DUTY REPAIRS AND OTHER WORKLOAD

Average Monthly Number of Various Repairs, Locksmith, and Moving Services at the IRS Territories Post of Duty Locations -- Option 1 - October 1, 20012 through September 30, 2013

Option 1 COST REIMBURSABLE

Office Locksmith Inter Office Inter Office Other

Logistics Excess/Dispose

Repairs Services Box Moves Property Moves Services Of Property

Location C.3.1 C.3.2 C.3.3.1 C.3.3.2 C.3.3 C.3.3.4

All Territories 207 283 17 36 22 73 Andover 13 21 1 2 1 6 Atlanta 20 53 1 3 1 7 Austin 18 18 3 7 5 4

Brookhaven 11 27 1 2 1 3 Covington 8 8 1 2 1 4 Detroit 13 21 1 3 4 8 Fresno 21 23 1 2 1 4

Kansas City 25 21 1 2 1 8 Main IR 8 10 1 1 1 3 Martinsburg 1 2 1 1 1 1 Memphis 13 16 1 2 1 5 New Carrollton 18 21 1 2 1 3

Oakland 24 18 1 3 1 5 Ogden 8 9 1 3 1 3

TE-8, POSTS OF DUTY REPAIRS AND OTHER WORKLOAD

Average Monthly Number of Various Repairs, Locksmith, and Moving Services at the IRS Territories Post of Duty Locations -- Option 2 - October 1, 2013 through September 30, 2014

Option 2 COST REIMBURSABLE

Office Locksmith Inter Office Inter Office Other

Logistics Excess/Dispose

Repairs Services Box Moves Property Moves Services Of Property

Location C3.1. C.3.2 C.3.3.1 C.3.3.2 C.3.3 C.3.3. 4

All Territories 235 317 19 40 23 78 Andover 15 21 1 2 1 6 Atlanta 26 70 1 4 1 9 Austin 18 19 3 8 5 4

Brookhaven 12 29 1 3 2 3 Covington 9 8 1 2 1 4 Detroit 13 21 1 3 4 8 Fresno 22 23 1 2 1 4

Kansas City 33 25 2 2 1 10 Main IR 10 11 1 1 1 4 Martinsburg 1 2 1 1 1 1 Memphis 15 19 1 2 1 6 New Carrollton 21 25 1 2 1 3

Oakland 25 19 2 4 1 6 Ogden 9 10 1 3 1 4

TE-8, POSTS OF DUTY REPAIRS AND OTHER WORKLOAD

Average Monthly Number of Various Repairs, Locksmith, and Moving Services at the IRS Territories Post of Duty Locations -- Option 3 - October 1, 2014 through September 30, 2015

Option 3 COST REIMBURSABLE

Office

Locksmith Inter Office Inter Office Other Logistics Excess/Dispose

Repairs Services Box Moves Property Moves Services Of Property

Location C.3.1 C.3.2 C3.3.1 C.3.3.2 C.3.3 C.3.34

All States 262 353 19 44 25 88 Andover 15 21 1 2 1 6 Atlanta 33 90 1 5 2 12 Austin 19 19 3 8 5 4 Brookhaven 12 30 1 3 2 3 Covington 11 8 1 2 1 5 Detroit 13 21 1 3 4 8 Fresno 22 23 1 2 1 4 Kansas City 38 29 2 3 1 12 Main IR 13 12 1 1 1 5 Martinsburg 1 2 1 1 1 1 Memphis 18 23 1 2 1 7 New Carrollton 24 28 1 3 1 4 Oakland 27 20 2 4 2 7 Ogden 10 12 1 4 1 4

TE-8, POSTS OF DUTY REPAIRS AND OTHER WORKLOAD

Average Monthly Number of Various Repairs, Locksmith, and Moving Services at the IRS Territories Post of Duty Locations -- Option 4 – October 1, 2015 through September 30, 2016

Option 4 COST REIMBURSABLE

Office Locksmith Inter Office Inter Office Other

Logistics Excess/Dispose

Repairs Services Box Moves Property Moves Services Of Property

Location C.3.1 C.3.2. C.3.3.1 C.3.3.2 C.3.3 C.3.34

All Territories 294 401 19 48 100 Andover 15 21 1 2 1 6 Atlanta 43 117 1 7 3 15 Austin 19 20 3 8 5 4 Brookhaven 13 32 1 3 2 4 Covington 12 8 1 2 1 6 Detroit 13 21 1 3 4 8 Fresno 22 23 1 2 1 4 Kansas City 46 33 2 3 1 13 Main IR 15 13 1 1 1 6 Martinsburg 1 2 1 1 1 1 Memphis 22 28 1 3 1 9 New Carrollton 28 32 1 3 1 5 Oakland 27 21 2 5 2 8 Ogden 12 13 1 4 1 5

Attachment J-5, TE-8 Attachment

ATTACHMENT 1 TO TECHNICAL EXHIBIT 8: SAMPLE WORK ORDER REQUESTS

This attachment is provided to give additional detail as to the nature and type of service calls the prospective offerors can expect to receive via the ERC/KISAM System. Prospective Offerors shall take these additional details under consideration when preparing their proposal.

Call ID – Provides the identification number for the service ticket given by the ERC system.

Call Type – Refers to the type of service call required.

Call Description – Provides narrative information provided by the customer or individual who put in the work ticket on the type of service required. **

**Note: Customer specific data such as location, telephone number and names were replaced with xxxx for security purposes. Actual work order data will contain this information when supplied by the customer.

Call ID Call Type Call Description

6459597 Labor Support Palletize and Shrinkwrap 100 computers and transport to Greensboro, NC from Atlanta, GA

6621207 Locksmith Request 144 locks to be changed and 72 new keys 7442080 Box Move Request pickup of 100 boxes from room XXXX, prepare for shipment 7028673 Box Move Request pickup of 183 boxes from room XXXX, prepare for shipment

6429999 Non-IT Property Disposal Dispose of 16 broken chairs in room XXXX.

5498110 Labor Support

Please hang two bulletin boards on the wall outside of room XXXX and hang one clock on wall inside of room XXXX. Please contact XXXXXX at XXXXXXXX for exact locations

6749432 Locksmith Rekey 9 MEDCO locks and provide 2 keys for each new lock 7984391 Excessing/Disposal Dispose of 6 computers from room XXXX to UNICOR for recycling

5487201 Move Property There are 15 employees that need move support to move from the 6th floor to the 9th floor of the XXXXX bldg on Friday morning.

00471408 Locksmith Request broken desk drawer lock in room XXXX

00474096 Locksmith Need new locks and keys for eight cabinets. Several have the keys broken in them

- all need the cylinders replaced with new keys.

00475953 Locksmith Need lock changed to the Conference Room. Customer has a key but the key does not work in the lock. .

00478152 Locksmith Customer stated that she has an old tan cabinet and the key is missing and she would like to get a master key and/or get the cabinet opened.

00479402 Locksmith I have a multi-draw file cabinet, which has an IRS sticker on it of xxxx. The cabinet is locked, and I finally found a key that fits the lock, but can't get it to turn to open it.

00483181 Locksmith Need keys made for employees Hutch - H6012, H6052, H6156, H6143, H6011

00483319 Locksmith

NEED THE LOCK FIXED ON THE OVERHEAD COMPARTMENT OF MY CUBE.

IF YOU SIT AT THE COMPUTER IT IS THE ONE ON THE RIGHT. THE

LOCKING MECHANISM JUST PULLS OUT.

00485981 Locksmith The customer would like to have 3 door locks changed out in the xxx Office 00490132 Locksmith I'm requesting a key be made for Room xxx.

00493294 Locksmith File cabinet located near flag # xxx in the Accounting Area also near pole xxx needs repairing. Lock at the top will not press in.

00494133 Locksmith Customer has a cabinet that has a push button and needs the lock tumbler replaced . Located room xxxx 3rd floor. Lost key.

00500196 Locksmith

Customer needs (6) keys cubicle #62

Customer needs (6) keys cubicle #60

Customer needs (2) keys for Office Door

00504713 Locksmith Request keys for file cabinets in interview rm xx and in room xx to be made as keys were lost

00505563 Locksmith

KEYS ARE MISSING FOR THE FOLLOWING FILING CABINETS AND MUST

HAVE KEYS MADE OR TUMBLERS CHANGED TO STORE SENSITIVE

MATERIAL.

TWO DRAWER FILE , TUMBLER 217 , CABINET # MA008934 OR

AB00037179.

FOUR DRAWER FILE , TUMBLER# 127E, CABINET# AB01785380.

FOUR DRAWER FILE, TUMBLER#313E, CABINET#AB01680205

00505829 Locksmith

Customer can be contacted at (xxx) xxx-xxxx

Customer requests duplicate copies of keys for:

Lock# H6156 (3ea.); #H6166 (2 ea.);

H6021 (1ea.); H6013 (1ea.);

H6164 (1ea.); H6140 (1ea.);

H6054 (1ea.); H6098 (1ea.);

H6156 (1ea.); H6167 (1ea.);

H6089 (1ea.)

Keys are for systems furniture for new hires. Please deliver to xxxx St. ; Room xxxx

00507587 Locksmith Requesting 2 keys for HON cabinet 326E located in Room xxx, XXXX Building.

00513211 Locksmith

The keys to the cabinets were lost. Cabinets are located in the xxxx building in room xxxx.

Cabinet ID's are AB01818356 + AB00055619

00515571 Locksmith Cabinet where daily needed items are kept (such as daily reports) is locked. Key does not seem to work. The lock will not turn.

00518664 Locksmith Customer needs a duplicate key for her desk drawers and overhead cabinet - XXX building near Pole xxxx, Key# K154

00519055 Locksmith

Employees in xxx,xxx and xxx POD's need keys to their desk. They are new and have never had keys. The manager has no record of the keys or distribution of them. Although not an emergency, it is a security issue.

00523236 Locksmith Need to have a key made for a lock on a double door cabinet. Lock number C174A.

00523728 Locksmith

Customer has a Knoll furniture 4 drawer lateral file cabinet that is stuck in the locked position. The locking mechanism is part of the locker unit. The knob that works the lock is broken (comes off and the plastic is split). Repair of the lock/knob is requested. Customer's cubicle number is xxx.

00529124 Locksmith xxxx Bldg. Cubicles #85 and 72. The top cabinet has a missing/broken lock.

Please, stop by Cub 10 (manager) for further directions. Thanks.

00529422 Locksmith Customer needs a lock replaced on her roll away located in the xxxx Bldg. 2nd floor room xxx.

00530940 Locksmith File cabinet lock tumbler for manager, territory 10 broke off.

00532509 Locksmith I have a list of keys needed by employees for their desks. The keys are "H" numbers. There are approximately 75 keys.

00535314 Locksmith

Customer's four drawer file cabinet lock is malfunctining. Is extremely hard to lock and when locked is hard to get key back out. It is getting worse. Either needs to be repaired or replaced.

00536529 Locksmith

Request keys to three cabinets which need to be unlocked. The key lock number on two is 284 and the other number is unavailable. Located xxxFloor, by xxxxx.

Employee request keys to nine overhead cabinets and 5 roll-away cabinets.

These cabinets are located on the xxx Floor, Room xxx. Employee will call back with the key lock numbers. Employee has a master key to the cabinets and request two duplicates.

00536608 Locksmith xxx-xxx-xxxx

Employee has master key to the door. Request 2 duplicate door keys. Located Room xxx (2nd Floor).

00537237 Locksmith Need locksmith to make copies of key for filing cabinet. Cabinet is located at xxxxxxxxxxxxxxxxxxxx.

00538822 Locksmith A key is needed for overhead. Lock #H6021. xxxx Building, red sign xxxx.

00540266 Locksmith

I would like to request a locksmith for the xxxx POD. There is one over head cabinet lock that needs to be fixed and three other cabinets that need a new lock installed.

00633292 Locksmith I need the following keys made: H6027- lrg drawer, H6019 - hutch, H6004 - rolloway, H6025 rollaway, H6028 overhead, H6049 overhead, H6041- hutch, H6006 - large drawer

00633794 Locksmith Customer said that her overhead cabinet lock needs to be repaired or replaced. Location in the xxxxx building, cubiclexx. TOD 3:30p.m. - 12:00

00635647 Locksmith

Locks on a cubical xx in the xxxxxxx area, need to changed. Both day and night have the same lock number(k015). one needs to be changed. Please contact the dayshift manager xxxxxxxxxxxxxx on xxx-xxx-xxxx or the night shift manager xxxxxxxxxx on xxx-xxx-xxxx . their employees are sharing this cubical. Each employee has a huch and a roll away.

00638375 Locksmith

8 File cabinets in the xxxx area are in need of locks. It appears that there is key access, but no keys to lock the cabinets. I do not have telephone access so if you have any questions please contact me via e-mail atxxxxxxxxxxx@irs.gov...Thank you

00643234 Locksmith

NEED LOCK FIXED ON TALL REVOLVING CABINET IN THE AREA THAT STORES

OUR SUPPLIES.

00643358 Locksmith xxxxxxxx building cubicle xx area xxx.

lock is broken on the top left cabinet. When you input the key in the lock the locking mechanism keeps spinning around and won't open.

00644093 Locksmith

The customer has two file cabinets and needs keys. She needs to get a key for a file cabinet because the drawers are locked. On the other file cabinet, she needs a new lock and key. Her work location is Polexxx in the xxx building.

00644760 Locksmith

Customer needs roll-away lock fixed. It is the only locked cabinet that she has for drop files. When key is inserted into the lock the entire lock comes out. xxxxx bldg, upper level, front, room xxxxx. lock #N187

00648700 Locksmith keys needed for desk. never received keys. Located on xxxfloor,xxxxx, Lock #HON394E

00649803 Locksmith

Request for a locksmith to open an employee's cabinets and desk drawers in his work area. The employee is deceased and we do not have keys for his work area. Location of the office is at xxxxxxx, Room xxxx. If you have any questions, you may call xxxxxxx at xxx-xxx-xxxx.

00649842 Locksmith a locksmith is requested to repair a portable filing cabinet. the key broke off in the keyhole. (2) another filing standing cabinet locked itself due to faulty latches.

00650582 Locksmith I need to order a key for overhead cabinet H6036. thanks

00651142 Locksmith

Second part of request:

Also they will need a key to be made for the cabinet because we misplaced the key for the cabinet. DP xxxnear xxxx out on the in the xxxx Bldg. The person to get in touch with is xxxxx at x-xxxx who will be receiving the cabinet.

00653018 Locksmith Cubical in area has broken lock. Lock will not turn to lock in place. it is in cubical#xxx.

We are located in the xxxx building in the xxxx area.

00653858 Locksmith

I have two employees in xxxx that need there keys replaced - xxxx - Cublile #xx Key Number 100 for overhead cabinet and the drawer.

xxxxxxxxx needs overhead cabinet and drawer keys cublie number is #xx key number is

Any question please contact xxxxxxxxxx on x-xxxx

00656354 Locksmith

There are two file cabinets in xxxxxxx that need bar locks installed. One cabinet is in the xxxx area and is a two drawer cabinet. The other cabinet is in the xxxx room in the back and is a four drawer cabinet.

00658335 Locksmith I need copies made for a desk key key number K116. Thanks.

00660003 Locksmith

We need a locksmith. We do not have any keys for two file cabinet's and desk. The desk number on the lock is 113TA. The number on one file cabnet is 397E. The other cabinet number is hard to make out.

00665203 Locksmith Request for key to be made #M111 -xxxxxxxxxxxx..

00669447 Locksmith

Need lock changes on our overhead cabinets. I have one lock with no key P241 and one cabinet without a lock. One employee,xxxxx, xxxx, has a broken lock and another employee xxxxxxxxxx, xxxx, has no key for her lock.

00670192 Locksmith I need to request a new lock for a filing cabinet. Customer is in the xxxx building xxx cubicle on the right from the front door.