State_of_Arizona_Mail_-_NEGOTIATION_REQUEST_-_HANDS_RFP__BPM002103_MANAGEMENT__OPERATION_AND_MAINTENANCE_.pdf
PDF 94 KB Posted
- Attached to
- Master Agreement AZ|CTR050724
- Contract number
- CTR050724
- Issued by
- Arizona
About this file
This document is an email chain detailing a negotiation request from the Arizona Department of Health Services (ADHS) to CMA Consulting regarding the HANDS RFP #BPM002103 for Management, Operation and Maintenance. The negotiation involves the HANDS (Healthy Access Neighborhood Delivery System) Consortium and centers on text messaging services for the WIC (Women, Infants, and Children) program.
The negotiation specifically addresses expanding text messaging capabilities beyond appointment reminders to include benefit reminders, urgent clinic notices, and the ability to send and receive direct text responses. CMA Consulting agreed to support these additional text messaging needs for the ADHS WIC program, confirming their willingness to broaden the scope of their original proposal. The email exchange, which took place in May 2020, demonstrates a collaborative approach to refining the contract's text messaging requirements, with both parties exchanging confirmations and expressing mutual appreciation for the negotiation process.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| CURRIER_AND_MCCABE.pdf | ||
| CTR050724 A2.pdf | ||
| CTR050724 Pricing A2.pdf | ||
| Clarification_Documents_combined.pdf | ||
| 2023-11-07 COI PC.pdf | ||
| 2023-11-07 COI.pdf | ||
| CTR050724 A4.pdf | ||
| 2022-11-07 COI.pdf | ||
| CTR050724 Pricing.pdf | ||
| 2024-11-07 COI GL, AL, UL, WC.pdf | ||
| CTR050724 Pricing A1.pdf | ||
| Determination_Hands.pdf | ||
| CTR050724 Pricing A3.pdf | ||
| 2021-11-07 COI.pdf | ||
| CTR050724 A1.pdf | ||
| CTR050724 A3.pdf | ||
| LEGAL_ADVERTISEMENT.pdf | ||
| PDS_Form_sadler.pdf | ||
| CTR050724 A6.pdf | ||
| 2020-11-07 Additonal.pdf | ||
| RFP_BPM002103_EVALUATION_TOOL.xlsx | XLSX spreadsheet | |
| CONFIDENTIALITY_DISLOCURE_FORMS_-_SIGNED.pdf | ||
| 2020-11-07 COI WC.pdf | ||
| CTR050724 A5.pdf | ||
| RFP_Checklist_signed.pdf | ||
| 2020-11-07 COI PL.pdf | ||
| CONSENSUS_REPORT.pdf | ||
| 2025-11-07 COI GL, AL, UL, WC.pdf | ||
| CTR050724 A7.pdf | ||
| CTR050724_CI_25_percent_request_HANDS_Executed.pdf | ||
| Binder2.pdf | ||
| Binder3.pdf | ||
| CTR050724 Pricing A7.pdf |
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Text version
7/14/2020 State of Arizona Mail - NEGOTIATION REQUEST - HANDS RFP #BPM002103 MANAGEMENT, OPERATION AND MAINTENANCE.
https://mail.google.com/mail/u/0?ik=6942175218&view=pt&search=all&permthid=thread-a%3Ar3004763393443331729&simpl=msg-a%3Ar872086192… 1/3
Kathleen Shipman <kathleen.shipman@azdhs.gov>
NEGOTIATION REQUEST - HANDS RFP #BPM002103 MANAGEMENT, OPERATION
AND MAINTENANCE.
5 messages
Kathleen Shipman <kathleen.shipman@azdhs.gov> Tue, May 5, 2020 at 1:28 PM To: KSTAFFORD@cma.com
Good afternoon, pursuant to R2-7-C314, Section B, the Arizona Department of Health Services (ADHS) hereby requests negotiations for the referenced Request for Proposal (RFP) BPM002103 from CMA.
The proposal is being evaluated and negotiations are required in reference to scope of work section:
3.5. Appointment Reminders
3.5.1.
Text Message Reminders: Provide text message reminder service and support for HANDS appointment reminders for the HANDS Consortium. ADHS will identify a specified time for the contractor to send text message reminders to WIC Clients with an appointment on the following day. Text message reminders are a State Agency level configurable option. ADHS manages the text message appointment reminders configuration with HANDS Partners
As part of your proposal will CMA consider opening text messaging to not just appointment reminders but other mass texting such as benefit reminders and urgent clinic notices as well as being able to text clients back in response.
Please confirm receipt of this email and please provide your response back to my attention no later than Thursday, May 7 at 2:00pm (Arizona Time)
Sincerely, Kathleen Shipman, CPPB Senior Procurement Specialist Arizona Department of Health Services 150 N. 18th Avenue, Suite 530, Phoenix, AZ 85007 Direct: 602-364-2474 Email: kathleen.shipman@azdhs.gov Office Hours: Teleworking M-F 7:00AM - 3:30PM until further notice.
HEALTH AND WELLNESS FOR ALL ARIZONANS
Davis, Gary (CMA Consulting) <GDavis@cma.com> Wed, May 6, 2020 at 3:21 PM To: Kathleen Shipman <kathleen.shipman@azdhs.gov>
Ms. Shipman, This is to confirm receipt of your communication. CMA is committed to ADHS’ request for negotiations related to the item below. As requested, we will respond to your attention no later than Thursday, May 7 at 2:00pm (Arizona Time).
Thanks, Gary W. Davis
Executive Vice President mailto:kathleen.shipman@azdhs.gov
7/14/2020 State of Arizona Mail - NEGOTIATION REQUEST - HANDS RFP #BPM002103 MANAGEMENT, OPERATION AND MAINTENANCE.
https://mail.google.com/mail/u/0?ik=6942175218&view=pt&search=all&permthid=thread-a%3Ar3004763393443331729&simpl=msg-a%3Ar872086192… 2/3
CMA Consulting Services | 700 Troy-Schenectady Road, Latham, NY 12110
Office: 518.783.9003 | Mobile: 917.439.2451 www.cma.com
From: Kathleen Shipman <kathleen.shipman@azdhs.gov> Date: May 5, 2020 at 4:28:47 PM EDT To: "Stafford, Kay (CMA Consulting)" <kstafford@cma.com> Subject: NEGOTIATION REQUEST - HANDS RFP #BPM002103 MANAGEMENT, OPERATION AND
MAINTENANCE.
CAUTION: This email originated from outside of CMA. Do not click links or open attachments unless you recognize the sender and know the content is safe.
[Quoted text hidden]
CONFIDENTIALITY NOTICE: This e-mail is the property of the Arizona Department of Health Services and contains information that may be PRIVILEGED, CONFIDENTIAL, or otherwise exempt from disclosure by applicable law. It is intended only for the person(s) to whom it is addressed. If you have received this communication in error, please do not retain or distribute it. Please notify the sender immediately by e-mail at the address shown above and delete the original message. Thank you.
Kathleen Shipman <kathleen.shipman@azdhs.gov> Wed, May 6, 2020 at 3:29 PM To: "Davis, Gary (CMA Consulting)" <GDavis@cma.com>
Gary, you are awesome and thank you, have a great evening!!
Sincerely, Kathleen Shipman, CPPB Senior Procurement Specialist Arizona Department of Health Services 150 N. 18th Avenue, Suite 530, Phoenix, AZ 85007 Direct: 602-364-2474 Email: kathleen.shipman@azdhs.gov Office Hours: Teleworking M-F 7:00AM - 3:30PM until further notice.
HEALTH AND WELLNESS FOR ALL ARIZONANS
[Quoted text hidden]
Davis, Gary (CMA Consulting) <GDavis@cma.com> Thu, May 7, 2020 at 10:41 AM To: Kathleen Shipman <kathleen.shipman@azdhs.gov>
Ms. Shipman, As requested, CMA is responding to your Negotiation Request with our response below by the Thursday, May 7 at 2:00pm (Arizona Time).
CMA is confirming that we will support text messaging for not just appointment reminders, but also to support other mass texting needs of the ADHS WIC program such as benefits reminders, urgent clinic notices, and direct text responses back https://www.google.com/maps/search/700+Troy-Schenectady+Road,+Latham,+NY+12110+%0D%0A+Office:+518?entry=gmail&source=g https://www.google.com/maps/search/700+Troy-Schenectady+Road,+Latham,+NY+12110+%0D%0A+Office:+518?entry=gmail&source=g http://www.cma.com/ mailto:kathleen.shipman@azdhs.gov mailto:kstafford@cma.com
7/14/2020 State of Arizona Mail - NEGOTIATION REQUEST - HANDS RFP #BPM002103 MANAGEMENT, OPERATION AND MAINTENANCE.
https://mail.google.com/mail/u/0?ik=6942175218&view=pt&search=all&permthid=thread-a%3Ar3004763393443331729&simpl=msg-a%3Ar872086192… 3/3 to received individual client text messages.
Please let us know if you require any additional information and kindly confirm receipt of our response.
Thanks, Gary W. Davis
Executive Vice President
CMA Consulting Services | 700 Troy-Schenectady Road, Latham, NY 12110
Office: 518.783.9003 | Mobile: 917.439.2451 www.cma.com
[Quoted text hidden]
Kathleen Shipman <kathleen.shipman@azdhs.gov> Thu, May 7, 2020 at 12:05 PM To: "Davis, Gary (CMA Consulting)" <GDavis@cma.com>
Good afternoon Gary, this is to confirm I have received your response.
Sincerely, Kathleen Shipman, CPPB Senior Procurement Specialist Arizona Department of Health Services 150 N. 18th Avenue, Suite 530, Phoenix, AZ 85007 Direct: 602-364-2474 Email: kathleen.shipman@azdhs.gov Office Hours: Teleworking M-F 7:00AM - 3:30PM until further notice.
HEALTH AND WELLNESS FOR ALL ARIZONANS
[Quoted text hidden] https://www.google.com/maps/search/700+Troy-Schenectady+Road,+Latham,+NY+12110+%0D%0A+Office:+518?entry=gmail&source=g https://www.google.com/maps/search/700+Troy-Schenectady+Road,+Latham,+NY+12110+%0D%0A+Office:+518?entry=gmail&source=g http://www.cma.com/
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