BNPA, RFP - HANDS Management, Operation and Maintenance

The Arizona Indefinite Delivery Vehicle (IDV) Master Agreement CTR050724 is a comprehensive contract for the Health and Nutrition Delivery System (HANDS) Management, Operation, and Maintenance services. The IDV covers multiple jurisdictions including Arizona, American Samoa, Commonwealth of the Northern Mariana Islands (CNMI), District of Columbia, Guam, and Navajo Nation, with a primary focus on supporting WIC (Women, Infants, and Children) program technological infrastructure. The contract enables procurement of extensive technology services, including custom computer programming, system design, software development, maintenance, operational support, project management, and professional consulting services. Key deliverables encompass system modernization, application development, quality assurance, configuration management, help desk operations, and technical support for a comprehensive management information system serving over 166,000 participants.

The prime contractor for this IDV is Currier McCabe Inc - CMA Consulting, awarded by the Arizona Department of Health Services on July 16, 2020. The contract is structured as a master agreement with an initial period of performance from July 16, 2020, to July 15, 2023, with subsequent amendments extending the contract through July 15, 2026. The total contract value is approximately $8,158,000, with additional monthly service costs for maintenance, operations, and communication services. The contract type is a Master Agreement covering the state of Arizona and its associated consortium members, with comprehensive liability insurance coverage including $1,000,000 in commercial general liability, $1,000,000 in automobile liability, and $10,000,000 in umbrella liability. The IDV provides flexible staffing and service options, allowing for scalable support across multiple geographic locations.