Attachment_1-Performance_Work_Statement_Revision_1.pdf

FACILITIES MAINTENANCE AND SUPPORT SERVICES PERFORMANCE WORK STATEMENT

(Revised)

Attachment 1

SOL-NC-14-00011 REQUEST FOR PROPOSAL PERFORMANCE WORK STATEMENT

FACILITIES MAINTENANCE AND SUPPORT SERVICES

I. ACRONYMS & ABBREVATIONS

BAS - Building Automation System CCTV - Closed Circuit Television CDL - Commercial Driver License CO - Contracting Officer COR - Contracting Officer Representative CUP - Central Utility Plant DDC - Direct Digital Control EMS - Environmental Management System EPA - Environmental Protection Agency FMSD - Facility Management & Support Division FEELC - First Environments Early Learning Center HSF - Human Studies Facility HVAC - Heating, Ventilation & Air Conditioning IAQ - Indoor Air Quality MR - Maintenance Repair NCC - National Computer Center NERL - National Exposure Research Laboratory NFPA - National Fire Protection Association NIEHS - National Institute of Environmental Health Sciences NHEERL- National Health & Environmental Effects Research Laboratory NRMRL - National Risk Management Research Laboratory OAQPS - Office of Air Quality Planning & Standards OARM - Office of Administration & Resources Management O&M - Operations & Maintenance OSHA - Occupational Safety & Health Administration PA - Public Address PACS - Physical Access Control System PC - Personal Computer PHS - Public Health Service PM - Preventive/Predictive Maintenance PMI - Preventive Maintenance Inspection PMR - Preventive Maintenance Requirement PWS - Performance Work Statement RCRA - Resource Conservation and Recovery Act RTF - Reproductive Toxicology Facility RTP - Research Triangle Park SOW - Statement of Work UPS - Uninterruptible Power Supply UNC - University of North Carolina at Chapel Hill VAV - Variable Air Volume VDT - Video Display Terminal VOC - Volatile Organic Chemicals TOCOR - Task Order Contracting Officer Representative

II. INTRODUCTION

The OARM located in the RTP, NC area is responsible for providing facilities management and support services to approximately 1,500 EPA employees and 1,000 contractor employees currently at six different locations. The EPA Campus consists of three facilities, the Main Building (1,145,000 square feet), the NCC (100,000 square feet), and the FEELC -the child care center (25,000 square feet). Other locations include the Page Road Warehouse (currently housing Receiving/Delivery Operations & Wind Tunnel Operations), RTF (86,909 square feet), and HSF on the UNC campus (136,786 square feet).

The EPA Campus is the largest facility ever designed and built by the Agency. It provides state of the art labs and offices for the 21st century while simultaneously embodying EPA's commitment to the environment (see http://www.epa.gov/rtp/new-bldg/index.htm). Every major decision during the design, construction, and operation of the Main Facility, the NCC, and the FEELC, was carefully evaluated for its contribution to sustainability and environmental stewardship (see http://www.epa.gov/rtp/new-bldg/environmental/evfeatures.htm). The result is a high performance research and support facility that has received international acclaim as a model for green building (see http://www.epa.gov/rtp/new-bldg/environmental/ourgc/ourgc.htm).

Environmental stewardship is intended to be both explicitly and implicitly expected of work performed under this PWS. The contractor shall comply with the intent of the EMS policy, environmental management programs (EMPs) and operational controls (OCs) as defined at http://www.epa.gov/rtp/ems/e4e.htm and approved by the COR. The contractor should use acceptable consensus/industry standards and organizational processes with all work planned and performed in these facilities. The contractor shall provide monitoring and measurement information as requested by the COR for the organization to address environmental performance relative to the environmental, energy, and transportation management goals. In the event an environmental nonconformance or noncompliance associated with the contracted services is identified, the contractor shall take corrective and/or preventative actions.

The EPA functions in a rapidly changing environment, providing facility support to the Agency’s research and development activities. This environment creates varied and ever changing conditions for OARM within the facilities and operations service areas. EPA requires an institutional support service contract to provide immediate response to increased needs for additional personnel and facility/support service capabilities to meet and deal professionally with the ever changing Program requirements.

The requirements of this contract are varied and include, but are not limited to: institutional support services; technical analysis of studies, reports, designs, and drawings of projects; equipment maintenance; snow removal/road maintenance; utility work; and maintenance of CCTV/Security Systems.

The Contractor shall be responsible for effectively and efficiently accomplishing the requirements that are set forth in this Performance Work Statement. The Contractor shall establish, implement, and maintain facilities management services that are responsive to the Government's stewardship. The Contractor is expected to maintain an acute awareness of the quality, efficiency, and cost effectiveness of all services to be provided with a continuing emphasis on devising and developing better methods and/or procedures to enhance the ability of the OARM to meet the needs of its clients.

III. GENERAL REQUIREMENTS

The Contractor shall provide 24/7 facility support services as listed in Section VI(B) of this PWS, to operate and maintain the EPA facilities which are located at the addresses designated in Section IV(A). The Contractor shall provide all management, training, licensed personnel, tools, and labor necessary to perform all functions, operations, and tasks set forth herein, in accordance with all applicable industry performance standards, to include but not limited to: National, State and Local Codes;

OSHA regulations; Federal specifications; EPA facility standards; and EPA- RTP policy and procedures. The main facility located in Durham County is subject to obtaining permits and inspections such as building, electrical, mechanical, fire, etc, administered by the county. The facility on the University of North Carolina Campus is subject to the same requirements as the university.

The Government envisions the O&M Contract will be divided into four primary areas (as identified in Paragraph V. Maintenance Requirements):

Service Calls, Task Orders, all Operations and Maintenance Requirements (MR or PMR as defined under specific requirements), and the Basic Contract FFP requirements (Preventive Maintenance Inspections (PMI), BAS Operation/Maintenance/Inspection, Facility Trouble Desk Operation, Key Personnel and Admin Support). The Government will issue standing task orders that will encompass the requirements of two of the primary areas:

Service Calls and Operations and Maintenance Repairs (MR or PMR). These standing task orders (STO) will have a Task Order Contracting Officer Representative (TOCOR), who will have oversight responsibility for his or her individual standing task order. STOs may be added as needed.

Individual task orders will be issued for other non-recurring and/or non-routine service and/or construction requirements. Individual task orders will utilize project specific Task Orders. These task orders will each state a TOCOR. Basic Contract FFP requirements make up the fourth and final primary maintenance requirement. These routine, predictive, and recurring requirements are awarded at the Basic Contract level. The Contract Level COR will have oversight responsibility for these efforts unless otherwise noted.

The support services covered by this PWS include, but are not limited to the following: the maintenance and operation of facilities, including all facility infrastructures located on surrounding federal property and the Central Utility Plant located at NIEHS, buildings and equipment; the design and fabrication of hardware and equipment; alterations and repairs to the buildings and plants; and engineering documentation. Secondary functions include, but are not limited to: locksmith services; CCTV maintenance; security access equipment maintenance; PA system maintenance;

fire alarm & sprinkler system operation and maintenance; snow removal services; maintenance of all access roads; and utility work.

The Contractor shall possess a State of North Carolina Unlimited General Contractor License and shall establish and maintain a government approved process for identifying, acquiring, and maintaining records of all permits required for performance of the work. Permits shall be obtained from either the Durham County Building Inspections Department or the Orange County Building Inspections Division (dependent on work location) relative to the accomplishment of all work required to meet the applicable NC

Building Codes. The Contractor shall notify the COR of all scheduled inspections. Any deficiencies found due to negligence, or omission on the part of the O&M contractor during the inspection process shall be corrected by the contractor at no additional cost to the Government and reported promptly to the COR in writing.

The Contractor shall plan, schedule, coordinate, manage, supervise and perform all of the functions required by this Performance Work Statement.

The Facility Support Services contractor is subjected to numerous OSHA regulated programs such as, but not limited to: (1) Lockout/Tag Out; (2) Confined Space Entry; (3) Trenching/Shoring; (4) Hazard Communication; (5) Hot Work; (6) Respiratory Protection; (7) Hearing Conservation; (8) Site Conservation; (9) Recordkeeping; (10) Fall Protection; and others as required by regulations. The Contractor shall have the necessary resources, either on-site or through corporate means, to ensure full compliance with all OSHA regulated programs.

IV. LOCATIONS AND CROSSOVER OF MAINTENANCE RESPONSIBILITIES

The operations and services shall be performed at the following buildings located in the Durham/Chapel Hill/Research Triangle Park area of North Carolina. Mileage noted below for the facilities below is the mileage from the EPA Main Campus, one way, to the other EPA facilities as identified.

A. Research Triangle Park, N.C.

1. Main Facility EPA Main Campus

109 T.W. Alexander Drive

RTP, NC 27711

a. National Computer Center (NCC) Located on Main Campus 0.1 miles from Main Facility

b. First Environments Early Learning Center (FEELC)

c. Ambient Air Innovation Research Site (AIRS)

d. Outdoor Storage Area (OSA)

2. Human Studies Facility (HSF)

104 Mason Farm Road Chapel Hill, NC

Located 14.0 miles from Main Facility

3. Page Road Warehouse (currently houses Receiving/Delivery

Operations & Fluid Modeling Facility - Wind Tunnel Operations) 4930 Old Page Road* Durham, NC Located 3.5 miles from Main Facility

4. Reproductive Toxicology Facility (RTF) 2525 Highway 54* Durham, NC

1.0 Miles from Main Facility

The Government intends to vacate this facility during this contract performance period.

5. Central Utility Plant (CUP) NIEHS Campus Building 105 111 T.W. Alexander Drive

RTP, NC 27711

Located 0.4 miles from Main Facility

*These buildings are GSA leased buildings, and, in most cases, the only work to be performed in these buildings will involve maintenance of Government-owned property and equipment as identified by the Project Officer.

**Work to be performed in these areas shall include, but not be limited to, PM inspection and repairs of facility and program equipment;

installation of utility services for mobile labs/trailers; maintenance, modifications and demolition of mobile labs/trailers; erection and demolition of platforms, decks and towers; installation of concrete pads; maintenance of all road surfaces; installation and maintenance of fire alarm/fire suppression/security systems.

B. THE POINTS OF CROSSOVER OF MAINTENANCE RESPONSIBILITIES OCCURS AS

FOLLOWS:

1. Electrical: Responsibility for maintenance starts at the point indicated and into the facility.

a. Main Campus and NCC: At the main circuit breaker (to include the main circuit breaker) in Building E and NCC Switchgear (13.8 kV)

b. FEELC: Base of the meter set

c. AIRS: Base of the meter set

d. Roadway Lights

e. OSA both service entrances

2. Water: Main meter entrance at Hopson Rd Gate and property boundary with NIEHS.

3. Gas: Meter/Regulator

4. Chilled Water/High Temp Water (CUP): Valve Pit 305

For informational purposes:

The quantity and capacity of Water Tanks for the Main Campus is as follows:

2- 750 gallon 1- 210 gallon

The quantity and capacity of any above ground or underground Fuel Oil Storage Tanks is as follows:

2- 10,000 gallon tanks 1- 8,000 gallon tank 1- 6,000 gallon tank 1- 4,000 gallon tank 1- 2,800 gallon tank

The contractor is responsible (reimbursable) for providing the fuel.

V. Maintenance Requirements

A. Service Calls (STO)

Any building occupant may contact the Facility Trouble Desk to request any services identified in the PWS requiring 24 hours of time or less in labor OR $2,000.00 or less in materials (to include ODCs and subcontractor costs). A building occupant is defined as an EPA employee, grantee, cooperator, visiting scientist, or on-site EPA contractor. The Contractor shall complete a service call form stating the work to be accomplished, where it is located, and the requestor's name.

Non-emergency (anything not related to safety and security) service calls shall be submitted under an issued task order to the TOCOR for approval before the work is initiated. The Contractor shall complete non-emergency service calls within 40 work hours after approval by the

TOCOR.

For emergency service calls, the contractor shall mitigate the emergency within 24 hours (1 day) under an issued task order. If the Contractor is required to perform an emergency service call outside the normal duty hours, the completed work shall be reported to the TOCOR on the next working day so that proper paperwork can be prepared.

The time, materials and action taken shall be recorded on the service call form and entered into Service Call Database System as work is completed. The Contractor shall provide a monthly report to the COR listing all costs associated with service calls to include labor hours/costs, subcontractor hours/costs, and material costs expended by each EPA Program, (i.e., OARM, OAQPS, NHEERL, NERL, NRMRL, etc.). This report shall correspond with the monthly invoice billed to the Government and charges billed should be for the period of performance covered by the invoice.

B. Routine and/or Scheduled Maintenance Program

All Routine and/or Scheduled Maintenance tasks described below are Firm Fixed Priced as identified in the Consideration and Payment clause found in Section B under EPA-B-32-104, Exhibit B, and Exhibit B- Supplement 1 through Exhibit B Supplement 3.

1. Preventative Maintenance Inspections (PMI)

Preventive Maintenance Inspections shall include repairs of a minor nature that can be accomplished within one-half hour and may be accomplished during the PMI.

The Contractor shall generate an inspection schedule on a monthly basis one week prior to the month in which inspections are to be performed, for approval by the Task Order Contracting Officer Representative. The Contractor shall schedule any equipment down time needed for the inspections. Each inspection shall be planned and documented on the PMI form. All materials and labor required for the inspection shall be recorded on the PMI form.

Repairs of a minor nature that can be accomplished within one-half hour will be accomplished at the time of inspection.

Repairs requiring more than one-half hour to be accomplished will be submitted to the government for approval as PMRs under the repair STO.

Forms for completed inspections shall be retained by the Contractor and the data entered into Archibus for the Government review within ten (10) work days after completion of each inspection. A report of all inspections not completed within the scheduled time frame shall be generated for and submitted to the TOCOR on a monthly basis.

PMIs shall be made on a periodic basis, as approved by the TOCOR, for all equipment including but not limited to the following:

1. Perimeter and security fencing, including electric gates

2. Security lights, emergency lights and parking lot/deck lights

3. Fire protection and alarm systems

4. Fume hood supply and exhaust systems

5. Emergency showers and eye wash systems

6. Domestic hot water heating system

7. Card access systems

8. Water treatment systems

9. Automatic and manual animal cage washing equipment

10. Emergency electrical power generating equipment

11. Humidification and dehumidification systems

12. Automatic door closures (including fire protection type)

13. Heating steam boilers

14. Air supply fans and accessories

15. Air compressors and vacuum pumps

16. Stand-alone air conditioning units and related equipment

17. Animal facility air locks

18. Environmental chambers

19. Café and kitchen equipment

20. Closed circuit television (CCTV) security system

21. Elevators

22. VAV boxes

23. Bollards and Wedges

24. Other areas specified by EPA on the PM Program

25. Solar lights and photovoltaic systems

The Contractor shall perform three facility walk-throughs per day, approximately every 8 hours to observe areas and equipment for visual and audible irregularities. Areas to be visited shall consist of the following:

- Boiler Room (AB055)

- Service Tunnels (ABC1, BBC1, CBC1, DBC1, EBC1)

- Building B Electrical Room (BB024)

- Building B Emergency Generator Room (BB025)

- Mechanical Room (D175)

- Building E Electrical Room (EB005A)

- Building E Emergency Generator Room (EB002)

- Building E Penthouse Mechanical Room (EP001)

- Building D Penthouse Mechanical Room (DP001)

- Building C Roof mechanical Room (C702 and C703)

- Building B Penthouse Mechanical Room (BP001)

- Building A Penthouse Mechanical Room (AP001)

- High Bay Building Basement Mechanical Room (H001)

- High Bay Building Basement Electrical Room (H002)

- High Bay Building Penthouse Mechanical Room (H302)

- NCC 2nd Floor Mechanical Room (N236)

- NCC Electrical Room (N149)

- NCC UPS Room (N150)

- NCC UPS Battery Room (N152)

- NCC 1st Floor Mechanical Room (N160)

2. Preventive Maintenance/Predictive Maintenance (PM/PdM)

The Contractor shall administer the existing Archibus Building Operation & Space Management Modules for EPA facilities and equipment. The Contractor shall implement a PM/PdM program for EPA facilities and equipment. If the Contractor decides to concurrently use their existing system, the Contractor shall review and evaluate the existing Archibus PM/PdM program and recommend changes as appropriate based on equipment/component manufacturer recommendations. The Government shall retain title to any additional computerized program developed under this contract. The Contractor shall add items to or delete items from the PM/PdM program either as recommended by the contractor, or by direction of the TOCOR. All Contractor requests for addition or deletion of items must be approved by the TOCOR. The Contractor shall assign facility and equipment code to new items that are to be added to the PM/PdM program, develop the PM/PdM procedures and frequency. This information shall be submitted to the TOCOR for approval before entering it into the PM/PdM Program.

C. Maintenance Repairs (Maintenance Requirements (MR) and Preventive

Maintenance Requirements (PMR)) (STO)

1. Maintenance Requirements (MR)

The Contractor shall prepare Maintenance Requirements (MR) under an issued Standing Task Order (STO) for TOCOR review and approval for all identified issues other than those identified as a result of a preventive maintenance inspection (PMI). An MR is defined as any repair, renovation, refurbishment, replacement, modernization or activity (any maintenance activity beyond the time limitation of a PMI) to an existing system or piece of portion of existing equipment.

The MR shall identify the estimated labor, materials, and approximate completion date. Maintenance Requirements in excess of $3,000 shall also require CO approval. For Maintenance Requirements in excess of $30,000, the Contractor shall submit a plan and estimate for COR and CO review. CO approval will be issued via the STO or a separate task order.

2. Preventive Maintenance Requirements (PMR)

The Contractor shall prepare Preventive Maintenance Requirements (PMR) under an issued Standing Task Order (STO) for TOCOR review and approval for all identified requirements identified as a result of a preventive maintenance inspection (PMI) that exceeds thirty (30) minutes for repair. A PMR is identical to an MR except it was generated by a PMI. The PMR shall identify the estimated labor, materials, and approximate completion date.

Maintenance requirements in excess of $3,000 shall also require CO approval. For maintenance requirements in excess of $30,000, the Contractor shall submit a plan and estimate for COR and CO review and CO approval via the STO or a separate task order.

3. Cost Accounting for Maintenance Requirements

Costs associated with Maintenance Requirements shall be reported by repair type MR, PMR, and by EPA program / organization.

D. Task Orders

All work over the Service Call threshold (or determined to be construction) will be issued via separate Task Order by the CO. In emergency situations, the CO may provide verbal approval to the Contractor and confirm in writing within two (2) work days after verbal approval.

Task Order requirements for service efforts will be issued Task Order Performance Work Statement (PWS), while Task Order requirements for construction efforts will be issued via Task Order Statement of Work

(SOW).

Task Order Guidelines

It is the Government's intent to issue task orders, as appropriate, against the contract. CLINs X100 through X200 in the clause "Fixed Rates for Services - Indefinite Delivery / Indefinite Quantity Contract" identify all work for the indefinite delivery / indefinite quantity portion of the contract along with Exhibit A. Delivery or performance for work under the indefinite delivery / indefinite quantity portion of the contract shall be made only as authorized by task orders issued under the contract in accordance with the "ORDERING" clause. The Contractor shall furnish to the Government, when and if ordered, the supplies or services specified in the clause "Fixed Rates for Services - Indefinite Delivery / Indefinite Quantity Contract," up to the contract stated maximum.

The contractor shall perform the specific requirements of issued Task Orders under the following guidelines:

1. The contractor shall provide a copy of all document deliverables under each Task Order to the COR, TOCOR and Alternate TOCOR (ATOCOR). Such deliverables shall be provided electronically as outlined in the Task Order (hardcopy if required by Task Order). A copy of the letter of transmittal for all deliverables should be sent to the CO.

2. The contractor shall develop and provide all reports which are required by the issued Task Order, or identified in this contract under Reporting Requirements.

3. Extent of Obligation: See clause EPA-B-16-101. The Government reserves the right to award contracts or agreements to other vendors for like services during the same performance period as this contract.

4. Authority to issue and modify task orders: Limited to Clause EPA-I-

16-101 Paragraphs (b) and (c).

5. In the establishment of new Task Orders, the process below will generally as outlined in Section G Local Clause EPA-I-16-101

“PROCEDURES FOR ISSUING TASK ORDERS”

6. All work accomplished by the Contractor will be inspected by

Government inspectors during the performance period and after completion of the work. Code violations and unauthorized variances from work as requested shall be corrected by the Contractor at no additional cost to the Government. The Contractor shall perform timely Quality Control (QC) on all work. Any problems discovered during the QC process shall be addressed and resolved with guidance from the Government, if required.

7. The Contractor shall perform a final QC review of work performed to ensure quality of final product, code compliance, task order specifications compliance, and any special Government requirements were met, providing a written report to the government before acceptance. At the completion of the work requested, the completed task order file with total labor hours, subcontracts, a list of materials, as-built drawings, permits, and QC checklist shall be provided to the TOCOR and attached to the task order in the task order data base.

VI. SPECIFIC REQUIREMENTS

A. Supervisory and Personnel Requirements:

1. Program Management Support:

a. The contractor shall provide necessary labor, materials, and equipment in support of the performance of all program management activities of the Facilities Maintenance and Support Services Contractor's on-site operations. This support includes the provision of an on-site Project Manager for oversight of the requirements of the contract.

This individual shall be responsible for the overall management, supervision, and coordination of all tasks, activities, issues, etc. relating to this contract. The Project Manager shall serve in this capacity in accordance with the terms of Section I Clauses “Key Personnel”.

b. The PM shall act as the principal contractor representative to the Government's COR and the Contracting Officer (CO) for the day-to-day administration of this requirement, to communicate, clarify, and resolve technical issues, and to escalate problems/issues relating to Contractor performance on any of the Task Orders issued under this contract.

c. As overall manager of all Contractor activities under this contract, the PM's functions and responsibilities are manifold. They include elements such as the following:

preparation, review, and submission of accurate and timely reports and deliverables that are required under the contract; the prompt resolution of problems/issues associated with contract performance; closing out Task Orders at completion of tasks or at performance period expiration for the Task Orders; motivating staff assigned to the contract to perform in the most effective and efficient manner; monitor the contract and each task order to assure the work performed complies with the requirements, to include all permitting requirements;

maintain and revise the quality control program as required by PWS VI(A)(2); ensure a competent and stable staff is applied to perform contract requirements; and maintain current and accurate documentation of all expenses incurred during performance of the contract.

d. The PM shall be available for communications and coordination with the COR during regular government work hours and must be available for "on-call" emergency situations which may arise during non-regular work hours.

The PM shall be present and maintain an office on-site.

When contract work is being performed at times other than as described above, an individual must be designated to act for the PM. The Contractor's on-site PM shall have full responsibility and authority to accomplish the tasks assigned in this Performance Work Statement. The PM shall be on-site and available during the Government's regular work hours immediately by phone, or physically within 30-minutes. After regular work hours, the PM shall be on-site within 2-hours.

e. The PM shall serve in this capacity in accordance with the terms of Section I Clause “Key Personnel”.

2. Quality Control:

The contractor shall provide necessary labor, materials, and equipment in support of the performance of Quality Control (QC) on all work in accordance with the contract. This support includes the provision of an on-site Quality Control Manager (Key Personnel as identified in Contract Section I “Key Personnel” clause) for assuring that performance objectives and standards identified in this contract are met (see below). The Contractor shall ensure quality of final product, code compliance, specifications compliance, and that any special Government requirements are met. Any problems discovered during the QC process shall be addressed and resolved with guidance from the Government, if required.

a. Quality Control Program

1. The contractor shall establish and maintain a complete Quality Control Program (QCP) that is acceptable to the COR and CO to assure the requirements of the contract are provided as specified (Ref: FAR Clauses 52.246-2, 52.246-4 and 52.246-12). See Attachment 2 “Reports of Work” for submission and other documentation requirements of the QCP. The program shall:

i. Identify deficiencies in the quality of services performed throughout the contractor’s performance of this PWS and implement corrective action before the level of performance becomes unsatisfactory.

ii. The QCP shall be implemented at the start date of the contract.

3. Planning and Estimating Support:

The contractor shall provide necessary labor, materials, and equipment in support of planning and estimating activities. This support includes the primary responsibilities and duties of the Planner / Estimator. Support activities may include estimating task orders, attending EPA meetings, maintaining the Task Order Database, performing cost comparisons for repair vs. replacement, etc. The Contractor shall provide capabilities for planning, estimating, scheduling and performing all types of work requests, including complex electrical, mechanical, control systems, and structural work. The Contractor shall prepare complete plans (e.g. existing and proposed), specifications and method of execution for all work requests. Plan and Estimates for specific task orders shall be prepared within the number of calendar days specified in the contract after receipt of a task request from the CO unless otherwise approved by the CO. The plan and estimate shall be attached in the TO database and one copy shall be provided to the CO. The contractor shall use Agency approved software commonly used in the building and or construction industry for task order estimating & scheduling purposes.

Estimates shall be prepared using RS Means cost estimating software, or an "equal" cost estimating software that is widely recognized within the facilities maintenance and construction industries. The estimating software will provide an itemized, detailed estimate for evaluation. Currently Microsoft (MS) Project is being supported and used by EPA for scheduling. Work shall not begin until the task order plan and estimate has been approved in writing by the CO. The Planner / Estimator shall serve in this capacity in accordance with the terms of Section I Clauses “Key Personnel”.

4. Administrative Support:

The contractor shall provide necessary labor, materials, office supplies, and equipment in support of the day-to-day administrative activities of the Facilities Maintenance and Support Services Contractor's on-site operations. This support includes the primary responsibility of all administrative (office) personnel, the Preventative Maintenance Clerk, Service Desk Clerk, and Administrative Clerk. This support does not include the Facility Trouble Desk operator.

5. Personnel:

The Contractor shall furnish fully qualified personnel to perform all necessary facilities maintenance and support services. The Contractor shall provide only personnel who are legally entitled to work in the United States to accomplish work and services specified herein. Employees requiring a Federal Badge for access to the EPA Facilities will have to undergo and pass an FBI fingerprinting check along with a National Agency Check and Inquiry (NACI) background investigation. A fully qualified force shall be maintained throughout the period of this contract.

The Contractor shall ensure that the main campus facility is staffed with no less than three (3) personnel at all times (24x7x365 continuous coverage). See Paragraph VI.B.8 (BAS Requirements) for mandatory staffing for BAS Operation.

6. Supervision:

The Contractor shall employ the quantity and quality of supervision necessary for the effective and efficient management of work operations, both day and night. Supervisors shall have an intimate knowledge of the various tasks, equipment, and materials so as to be able to both properly train and direct the workers in their individual tasks, and to maintain and control an effective inspection and follow up program.

7. Supply Inventory Management and Supply Procedures

The Contractor shall operate fabrication equipment and manage the supply inventory on-site at locations identified by the Government. The Contractor shall manage the inventory within the Archibus Building Ops Module to control and distribute parts, supplies, materials, and equipment procured by the Contractor or furnished by the Government. The Contractor shall perform a complete inventory of the supplies within sixty (60) calendar days from the effective date of the contract and submit to the CO and COR for review and approval. The Contractor shall provide recommended min/max bin values for supplies and materials for COR and/or TOCOR review and approval.

The contractor shall keep detailed, auditable records of all supplies purchased and used, from the acquisition of the supplies through their use, in providing services under this contract.

B. Facilities Support Services

See Section V.B of this PWS for details regarding the Routine and/or

Scheduled Maintenance requirements detailed below to include Preventative Maintenance Inspections (PMI) and Preventative Maintenance/Predictive Maintenance (PM/PdM). The Facilities Support Services shall include, but are not limited to, the following:

1. Operations

The Contractor shall provide operational support for all facility system (HVAC, security, fire protection, etc.) The Building Automation System (BAS) is integral to the operation and controls of building systems and currently uses I-Net Seven software.

The Contractor shall maintain building operations within specified control parameters and implement control changes consistent with the results of ongoing government facility analysis efforts. Control parameters of significant importance are those relating to pressurization, temperature, and humidity tolerance. The Contractor shall leverage I-Net Seven software to further analyze and control facility functions. The Contractor shall integrate and implement energy conservation measures as well as system optimization initiatives, including calibration and commissioning of facility system consistent with government direction and industry standards.

2. Alterations and repairs of buildings, equipment and electrical, mechanical, plumbing systems;

The work to be performed ranges from very minor to large complex alterations. Examples of work to be encountered are (but not limited to) the following:

a. Repair room light switches,

b. Repair door closures,

c. Repair electrical outlets;

d. Unstop drains;

e. Restroom fixture repairs;

f. Install telephone conduit;

g. Pour concrete pads for gas cylinders

h. Relocating wall partitions

i. Moving equipment

j. Modifying laboratories

k. Transformation of offices to laboratories or laboratories to offices.

l. All alterations and repairs described in this section shall be based upon the most current documents drawings, shop drawings, specifications, or other as-built (record) as available at the time that the work is contemplated. The contractor shall verify that these records reflect the existing conditions in the area where the work is to be accomplished. The Government will make available these records for the contractor’s use; however, these records shall remain the property of the Government. Any construction task order in excess of $2,000 (per Construction Wage Rate Requirements Statute) performed under this section will be subject to the construction requirements specified in Section I of the contract. Any work in excess of $150,000 will also be subject to the bond requirements of the Miller Act.

3. Review of proposed changes to EPA RTP Facilities to include but not limited to;

a. When tasked IAW Paragraphs V(A)-V(D) of this PWS, the Contractor shall review EPA projects which involve extensive new work or modifications to existing electrical, mechanical, or structural services/designs within EPA's RTP facilities. These review services shall include analysis of studies, reports, designs, and drawings of projects involving extensive electrical or mechanical work related to EPA facilities equipment. The types of projects may include: modifications and additions to the Computer Center UPS Systems; computer equipment electrical requirements;

electrical/mechanical requirements of HVAC equipment;

electrical distribution center design/modification; and redesign of facility utility services.

b. Written analysis of projects reviewed by the contractor shall be provided to the COR within fifteen (15) calendar days or as specified by the government. The written analysis shall provide questions, comments and recommendations relative to the project.

4. Shop Services: carpenter, machine, and metal;

a. The Contractor shall have the capability for sheet metal fabrication, wood working, painting, welding and machining to support the facility structural, mechanical and electrical systems. The main purpose of providing these capabilities is to support the work being performed by the Contractor in the modification, alteration, and repair of facilities and equipment. The Contractor may also be required to fabricate small items of equipment. Examples of these small items are that the O&M Contractor may fabricate are brackets, protective corners, kick plates, sheet metal, etc.

5. Electrical Safety Inspections and Maintenance of Electrical

Services/Panels, Substation Switchgear, and Lighting Fixtures/Systems

a. The Contractor shall be responsible for ensuring the continuance of electrical service and safety of the electrical systems in the facilities. The Contractor shall perform electrical safety inspections, maintenance and repair on a continual basis. Contractor shall maintain and update schedules (panel, electrical, etc) as required.

During the PMI, the Contractor shall accomplish minor repairs such as frayed wire and plug/receptacle replacements. A need for major repairs shall be reported to the appropriate TOCOR and the work shall be entered as a PMR for approval. The Contractor shall be responsible for all light fixtures including bulb and ballast replacement and storage and recycling of expended bulbs. All electrical work shall be done in accordance with the National Electrical Code, incorporated herein by reference, and all other applicable laws and regulations.

1) In addition to the other electrical requirements described herein, the Contractor shall provide electrical services for the EPA Campus/NCC/FEELC/OSF which is fed from Building 107 at the NIEHS campus.

The Contractor shall be responsible for maintaining the electrical systems beginning at electrical room "E" (EB005A) at the EPA RTP Campus, NCC Electrical Room N149, Human Studies Facility, the FEELC, outdoor storage, AIRS and other electrical systems on the campus. Within thirty (30) days after effective date of this contract, the Contractor shall review the existing electrical preventive maintenance program and submit recommended changes to the COR to ensure all electrical services are maintained at optimum levels.

2) The Contractor shall provide all maintenance, repair, and replacement of all types of light bulbs for existing needs as well as any future needs that may occur due to renovations, construction, or replacement of current fixtures. All types of light bulbs used in the EPA Facilities shall be approved by the Project Officer. All bulbs shall meet EPA regulations. If the light fixture requires the replacement of a bad ballast, the contractor shall be responsible for replacement of this item by qualified electricians. Any addition or removal to this list for types of bulbs shall be approved by the Project Officer in advance.

3) Upon removal of a burned out light bulb, the contractor shall place the bulb in the original box or box provided by the Government. Bulbs shall be placed in the box in a manner which will enable the box to be completely taped closed. The box shall be date stamped with the date the box is completely filled. Full boxes shall be taken to the appropriate storage area and placed on a pallet for storage until picked up by the bulb recycling contractor. The O&M contractor shall determine when the pallet is filled to a level necessary to contact the recycling contractor. Bulbs must be treated as Universal Waste under RCRA.

b. Contractor shall be capable of providing maintenance for the following electrical systems:

1) 13.8 KV Medium Voltage Switchgear

a) Contractor shall provide maintenance/repair for all 13.8 kV switchgear and 125 v associated battery system. This maintenance shall include, every four years, an electrical shutdown to perform torquing, cleaning and testing of equipment. Contractor shall provide as a minimum an infrared monitoring program once a quarter utilizing the existing viewports. Contractor shall download data and make available for EPA review. Contractor shall maintain in working order spare breakers and switches for the 13.8kV switchgear.

2) 480V Low Voltage Unit Substations:

all 480v switchgear. This maintenance shall include, every four years, an electrical shutdown to perform torquing, cleaning and testing of equipment. Contractor shall provide as a minimum an infrared monitoring program once a quarter. Contractor shall download data and make available for EPA review.

3) All Low voltage Panels the low voltage electrical systems. This maintenance shall include periodic torquing, cleaning and testing of panels. Contractor shall provide as a minimum an infrared monitoring program once a quarter. Contractor shall download data and make available for EPA's review.

4) Generators all generators onsite. Contractor shall be responsible for exercising the following generators once a month and load testing them once a quarter: 2000 kw at Area E, 2000 kw at Area B, 1750 kw at Area A, 1000 kw at NCC, 1750 kw at NCC, and 980 kw at HSF. The Contractor shall exercise the 20 KW generator at FEELC once a month.

5) Transformers and Panels, Uninterruptible Power Supply

(UPS)

a) Contractor shall provide maintenance/repair for the site road transformers and panels. This maintenance shall include periodic electrical shutdowns to perform torquing, cleaning and testing of equipment.

b) Contractor shall provide maintenance/repair for the dry type transformers and panels within the building, medium voltage transformers and low voltage switchgear. This maintenance shall include periodic electrical shutdowns to perform torquing, cleaning and testing of equipment.

c) Contractor shall provide maintenance/repair for the multiple UPS located in all EPA facilities.

6) Solar Street Lighting and Photovoltaic arrays

a) Contractor shall provide for the operation, maintenance, and repair for the solar road lighting system and the photovoltaic arrays.

7) Variable Frequency Drive (VFD) all VFDs. This maintenance shall include periodic torquing, cleaning and testing of equipment. Contractor shall provide as a minimum an infrared monitoring program once a quarter. Contractor shall download data and make available for COR review.

6. Electronic & Closed Circuit Television Security Systems

Maintenance

a. Maintenance

1) All personnel involved with the security systems program shall be licensed by the State of North Carolina in accordance with the North Carolina Private Protection Services Board. Maintenance, to include inspections (PMI) and requirements (MR or PMR) are covered by the appropriate task orders.

b. Installation of Security Equipment/Systems

1) The Contractor shall be responsible for the design and installation of security equipment/systems that may be required by security audits to enhance security of EPA, RTP Facilities. The Contractor shall be responsible for any necessary programming of any security equipment/system in order to accomplish EPA security operations. The Contractor shall be responsible for reviewing any video recordings recorded during normal operations on campus at any EPA facility. The review may involve any activity ranging from damage to government or personal property, suspicious behavior, or breach of security.

c. Inspections and Maintenance

1) Inspections and maintenance shall be performed in accordance with the preventive maintenance program as outlined in Section V.B. of this PWS; however, as a general rule for monthly inspections the Contractor shall inspect each security system no sooner than 21 days after the previous inspection. Monthly inspection and maintenance shall include all voltage checks, circuitry checks, minor repairs, and all other checks and adjustments necessary to render the system fully operational.

d. Emergency Repairs

1) Emergency repair services shall be available 24 hours per day, 7 days per week. The Contractor shall respond within one (1) hour to notification of problems or failure of any security system, and shall perform repairs as necessary to put the system back into service. The Contractor shall respond regardless of weather conditions. While repairs would be covered under the repair STO, the time restraints listed above apply.

e. Location

1) The Contractor shall provide inspection, maintenance, and repair of the electronic intrusion alarm & other security systems at all EPA locations set forth in this contract.

f. Security Equipment/Systems

1) Typical equipment to operate and maintain include but not limited to: pop-up Bollards, Wedges, Automatic Gates, Drop Arm gates, Manual Gates, CCTV, some interface with the PACS Access System and Duress Stations.

7. Fire Protection

a. The contractor shall ensure that the inspection and maintenance of all fire sprinkler and fire alarm systems covered by this contract shall comply with the frequencies and requirements set forth in NFPA 13 Standard for the Installation of Sprinkler Systems and NFPA 72® National Fire Alarm and Signaling Code respectively. The inspection and maintenance of all portable fire extinguishers covered by this contract shall comply with the frequencies and requirements set forth in NFPA 10 Standard for Portable Fire Extinguishers. In addition, the inspection and maintenance of all facility infrastructure shall comply with the frequencies and requirements set forth in the applicable National Fire Protection Association (NFPA) standard and any other nationally recognized standard referenced herein. In the event of the conflicting requirements, the more stringent requirement shall prevail.

The NFPA standards and requirements applicable to this contract, include but are not limited to:

1) NFPA 10 Standard for Portable Fire Extinguishers

2) NFPA 13 Standard for the Installation of Sprinkler Systems

3) NFPA 20 Standard for the Installation of Stationary

Pumps for Fire Protection

4) NFPA 25 Standard for the Inspection, Testing, and

Maintenance of Water-Based Fire Protection Systems

5) NFPA 51B Standard for Fire Prevention During

Welding, Cutting, and Other Hot Work

6) NFPA 54 National Fuel Gas Code

7) NFPA 70® National Electrical Code®

8) NFPA 70B Recommended Practice for Electrical

Equipment Maintenance

9) NFPA 70E Standard for Electrical Safety in the

Workplace

10) NFPA 72® National Fire Alarm and Signaling Code

11) NFPA 80 Standard for Fire Doors and Other Opening

Protectives

12) NFPA 90A Standard for the Installation of Air-

Conditioning and Ventilating Systems

13) NFPA 90B Standard for the Installation of Warm Air

Heating and Air-Conditioning Systems

14) NFPA 92 Standard for Smoke Control Systems

15) NFPA 92A Standard for Smoke-Control Systems

Utilizing Barriers and Pressure Differences

16) NFPA 92B Standard for Smoke Management Systems in

Malls, Atria, and Large Spaces

17) NFPA 96 Standard for Ventilation Control and Fire

Protection of Commercial Cooking Operations

18) NFPA 99 Health Care Facilities Code (at Human

Studies Facility- Chapel Hill, NC)

19) NFPA 99B Standard for Hypobaric Facilities

20) NFPA 101® Life Safety Code®

21) NFPA 105 Standard for the Installation of Smoke Door Assemblies and Other Opening Protectives

22) NFPA 110 Standard for Emergency and Standby Power

Systems

23) NFPA 111 Standard on Stored Electrical Energy

Emergency and Standby Power Systems

24) NFPA 150 Standard on Fire and Life Safety in Animal

Housing Facilities

25) NFPA 230 Standard for the Fire Protection of Storage

26) NFPA 231 Standard for General Storage

27) NFPA 231C Standard for Rack Storage of Materials

28) NFPA 252 Standard Methods of Fire Tests of Door

Assemblies

b. Fire Extinguisher Inspections and Maintenance

1) The Contractor shall furnish all labor, materials, services, supplies, and shall do all things necessary for and incident to: fire extinguisher inspection, recharging, repainting, and repair; and inspection and testing of dry chemical and CO2 fire suppression systems as required by the most current edition of

NFPA 10.

c. Fire Extinguishers

1) The Contractor shall inspect all fire extinguishers (reference Attachment 6 Fire Extinguisher Listing) and others which may be added to the inventory, during the first 10 calendar days of each month and shall perform all services such as repairing, recharging, removing, relocating, or replacing extinguishers in accordance with NFPA 10 Standard for Portable Fire Extinguishers, incorporated herein by reference. After inspection, the Contractor shall initial the inspection tag on each extinguisher which indicates the date and the initials of the inspector.

2) All fire extinguishers must be bar-coded and or otherwise identified. Defects found by the Contractor during regular inspections shall be recorded and shall be repaired or replaced by the Contractor within 24 hours.