Attachment H - TORP 5

ATTACHMENT H: Task Order 5 to RFP SAQMMA08R0237

Department of State

Bureau of African Affairs

Sample Task Order Request for Proposal 5 U.S. Government Support to Chad

Basic Staff Skills Training

Juba, Sudan

This is a sample task order request for proposal (TORP) to provide offeror’s with an example of the format and content of Task Order Request for Proposal’s to be issued under the contract resulting from RFP#SAQMMA08R237 and to solicit a specific technical and price proposal for the work described below. The offeror’s response to this TORP will be evaluated as indicated in Section M of the RFP.

Task Order Requirements

1. Background

1.1 The U.S. Department of State (“The Department”) will assist in the transformation of the Sudan People’s Liberation Army (SPLA) from a largely guerrilla force to a regular military operating under the Government of Southern Sudan (GOSS), or, at an appropriate future juncture, as part of a national army under the Government of National Unity or its successor.

1.2 The Comprehensive Peace Agreement (CPA) signed by the Government of Sudan (GOS) and the Sudan People’s Liberation Movement (SPLM) January 9, 2005 ended two decades of civil war. SPLM Chairman Dr. John Garang made appeals to the administration and the Hill during his June 2005 visit to Washington to support the transformation of his guerrilla forces, the SPLA, into a modern military.

1.3 Transforming the SPLA from a dispersed guerrilla army to a conventional military will prove one of the most challenging and important aspects of cementing the north-south peace and the reconstruction of southern Sudan. Failure to make progress on security sector transformation (SST) will endanger peace and development in Sudan. This contract will focus more directly on the key confidence-building process of training and reforming the SPLA to prepare for a unified Sudan. This requires a lengthy process supported by a professional infrastructure to transform the SPLA from a dispersed guerrilla force into a regular, right-sized, and disciplined army.

1.4 The short-term goal is to turn the SPLA guerrillas into a professional GOSS-controlled military, which can also participate in JIUS and other aspects of the CPA on par with the GOS-controlled Sudanese armed forces (SAF).

1.5 The long-term goal is to help create a regular, modern army that is ethnically balanced, aware of moral imperatives, professionally trained and led, and apolitical to the point of contributing in a positive manner to national as well as southern reconciliation.

2. Requirements

· The contractor will recommend a structure that will have oversight for the execution of this contract

· The Program Manager must have experience in training military personnel.

· The selected Project Team will be located on-site at the SPLA Interim General Headquarters compound or General Staff Compound, and will coordinate with U.S. Government representatives at the Consul General’s Office in Juba, the GTM in Juba, and the Department of State in Washington.

· The contractor shall perform and provide pricing for Task A, Task B and Task C, for the first, second and third iterations of each class and/or proposed courses, and include all proposed coordination meetings or conferences anticipated by the contractor during the base period and any option periods identified in the statement of work.

Task 1

1.0 Develop and Present Curriculum

1.1 The contractor will develop curriculum for courses outlined **below and provide the programs of instruction (POI).

1.2 In the proposal the contractor should include tasks, conditions and standards for each course identified herein, a listing of required blocks of instruction, the length of the course in hours, required course material and maximum student attendance allowed.

2.0 Courses/Training

2.1 In responding to this task order, contractor recommended courses should assist in achieving a professional military force and focus on the assistance for transitioning training and management of training to the Government of Southern Sudan. The conduct of these programs should be priced separately from the base contract.

**The following courses are to be conducted: Task 2 (A1,), Task 3 (B1), Task 4 (C1). Contractor will propose the training that will initially be conducted to the senior military leadership and will be proposed for approximately 4 hours everyday for a period of 2 months. The 2nd group of students/training will be for the junior officers for which the training will last for 2 months. Each of the outlined courses of training will be followed by a culmination exercise to reinforce the foundational common core competencies listed below in the training task.

Training Task 2

A-1 Foundational Staff Competencies:

The contractor shall conduct Basic Staff Skills (BSS) training for the SPLA based on U.S. Army doctrine FM 5-0 and FM 101-0 and in conjunction with the Memorandum issued by the Director for Training for the SPLA. The BSS training shall consist of 2 class cycles (8 weeks for the junior officers) (8 weeks for senior military leadership). The BSS training shall be designed to prepare and strengthen the command and staff personnel for the SPLA military. The contractor should apply a train the trainer approach to instruction.

1.0 The foundational staff competencies training and functions shall include:

1.1 Military decision making process (MDMP)

1.2 Memoranda, written and oral briefings: preparation and delivery

1.1 The combat estimate process.

1.2 Staff estimates and the preparation of course of action briefs.

1.3 Preparation.

1.4 COA development.

1.5 War Gaming.

1.6 Orders processes.

1.7 Presentation of detailed orders.

1.4 Written and oral communications skills, to include:

1.4 Training in information and communications technology ( Currently available to the SPLA.) classes should include training in:

1.4.1 Word processing

1.4.2 Spreadsheets

1.4.3 Presentation software

1.4.4 Electronic mail fundamentals

1.4.5 Internet use and search engines

Training Task 3

B-1 Operational Applications of Staff Competencies The contractor shall conduct Basic Command Staff Skills (BSS) training for the SPLA based on U.S. Army doctrine FM 5-0 and FM 101-0, and in conjunction with the Memorandum issued by the Director of Training for the SPLA. The BSS training shall consist of 2 class cycles (8 weeks for the junior officers) (8 weeks for senior military leadership). The BSS training shall be designed to prepare and strengthen the command and staff personnel for the SPLA military. The contractor should apply a train the trainer approach to instruction.

2.0 The Operational Applications of Staff Competencies training and functions shall include:

2.1 Operational Applications of Staff Competencies

2.2 Practice and evaluation in core staff competencies learned in part 1.

2.3 Fundamentals of operational planning and preparation of military staff work.

2.4 Staff operational support to commanders.

2.5 Problem-solving processes.

2.6 Instruction in command, communications and control.

Training Task 4

C-1 Advanced Education and Certification:

The contractor shall conduct Basic Command Staff Skills (BSS) training for the SPLA based on U.S. Army doctrine FM 5-0 and FM 101-0 and in conjunction with the Memorandum issued by the Director of Training for the SPLA. The BSS training shall consist of 2 class cycles (8 weeks for the junior officers) (8 weeks for senior military leadership). The BSS training shall be designed to prepare and strengthen the command and staff personnel for the SPLA military. The contractor should apply a train the trainer approach to instruction.

3.0 The Advanced Education and Certification training and functions shall include:

3.1 Introduction to management and logistical support.

3.2 Challenges of staff support to mixed combat and non-combat operations, interwoven with training in the law of land warfare.

3.3 Practical exercise encompassing all prior instruction to ensure proficiency.

3.4 Final evaluation and certification.

· The contractor shall deliver the POI and all instructional material, as well as a proposed list of support equipment, by electronic medium (not paper) to the Bureau of African Affairs Office of Regional and Security Affairs for review and approval at least thirty (15) days prior to the scheduled commencement of training.

4.0 Documentation submittal requirements

4.1 All data must be submitted in accordance with this Statement of Work.

5.0 Contractor work coordination meetings

5.1 Contractor will be required to attend a weekly contractor coordination meeting with other project employees and or other subcontractors on site, during which safety and schedule details will be discussed.

6.0 Project Schedule

6.1 The following is not a list of all activities to be performed in this project, but are milestones that must be met to ensure proper coordination and completion of the overall program.

6.2 The contractor is expected to examine timing and coordination issues and to investigate pull-ahead opportunities. Time is of the essence with regards to the milestones below:

6.3 Master schedule and milestones

Item

Activity / task description

Start

Finish

1.

Mobilize on site

1 Oct 2008 30 Sept 2009 2.

Deploy trainers to site

11 Oct 2008 15 Oct 2008 3.

Begin training

25 Oct 2008 30 Sept 2009

7.0 Contractor reference schedule and milestone

7.1 The reference dates below are for contractor’s use in planning, scheduling, and coordinating work for this project.

7.2 Reference dates are estimated and subject to change.

7.3 Contractor must review the project master schedule regularly for updated information.

7.4 Contractor is required to submit to owner a detailed schedule that is acceptable by both parties.

7.5 The contractor may reference the table below in an effort to meet owner’s milestones.

8.0 Work breakdown structure

8.1 The items below are the minimum required activities to be included in the schedule for this project. The schedule includes sufficient detail for tracking progress and planning work with others.

9.0 Contractor must provide the following details:

9.1 A detailed schedule is required from each sub-contractor being used by the contractor.

8.1 The detailed schedule will be rolled-up into the breakdown above, unless U.S. Department of State approves an alternate breakdown.

8.2 Contractor will provide a detailed layout showing all activity and progress.

8.3 Detailed procurement report is required of all materials used for the above schedule.

8.4 A weekly schedule review will be held with U.S. Department of State. This meeting will include coordination of activities of all subcontractors and in any other area(s) that include contractor responsibility.

8.5 Scheduled dates will not be revised without consent of the U.S. Department of State.

10.0 Start and completion of Work

10.1 The contractor agrees to familiarize itself with the progress being made in scheduled and or proposed work.

10.1.1 To conduct the work and make delivery of all contractually required POIs, material and equipment, so as not to delay its work or to interfere with or delay related work, or postpone or arrange such deliveries as to delay the project.

10.1.2 Contractor will conform to the requirements of the owner’s project schedule(s) listed in 10.1 of this statement of work.

10.2 In the opinion of the contractor, if it becomes necessary to work after regular hours or on holidays in order to maintain the course development schedule and to complete the work within the time specified for the requested training to begin, the contractor, upon request to or by the owner, will do so forthwith. Unless failure to maintain schedule is due to causes beyond the reasonable control of the contractor or subcontractors, such work after regular hours or on holidays will be without additional cost to the Owner. Any reimbursement paid to the contractor for premium overtime for productive labor will include applicable payroll taxes and insurance thereon, but will not include any compensation for general burden, overhead or profit.

10.3 Contractor hereby acknowledges that the date of commencement of the work, intermediate milestones as may be set forth herein, and the scheduled completion date of the work are essential conditions. It is hereby acknowledged and agreed by contractor that the time for completion of all work described in this statement of work is a reasonable time for the completion of same, taking into consideration the climatic conditions and other factors prevailing in the locality of the work.

11.0 Contractor Responsibilities

11.1 Contractor is also responsible for conducting a pre-assessment of the training program being requested and for providing additional suggestions for training.

11.2 The contractor is responsible for the procurement of all identified supplies and services outlined in the schedule of supplies and services and the delivery of these materials, equipment and or supplies and or services to the center.

11.3 The contractor will procure and provide all supplies and equipment needed for the performance of this project by its company personnel to accomplish the project goals.

11.4 The contractor is also responsible for any subcontracted work awarded under their contract guidelines which may be in whole or part of this statement of work.

11.5 Contractor shall provide all logistics and life support services to the team while performing work under this task order.

11.6 Contractor shall provide living accommodations for the project personnel assigned to this Task order.

11.7 At the conclusion of the contract, the contractor will provide all records in digital format and hard copy to the U.S. Government in English format.

12.0 Place of Performance

12.1 The location of all training will be in Juba, Sudan.

Location will be conveyed through the Contracting Officer assigned to this Task Order.

13.0 Period of Performance

13.1 This task order shall consist of a period of performance of 1 year with one 1 year option.

13.1.1 1 October 2008 through 30 September 2009

13.1.2 Option Month 13-24

14.0 Invoicing Procedures

14.1 The Contractors shall submit their invoices in a timely manner to the Contracting Officer’s Representative for the Bureau of African Affairs.

NAME TBD

Office of Regional and Security Affairs

Bureau of African Affairs

U.S. Department of State

2201 C. St. NW – Room ___

Washington, DC, 20520

PHONE

EMAIL

15.0 Security Requirements

15.1 There are no additional security requirements beyond those stipulated in the contract under which this task order is issued.

16.0 Government Furnished Property or Information

16.1 If provided, the contractor shall maintain all U.S. Government-owned property and contractor-acquired property as outlined in FAR 45 until the proper receiving documents have been signed by the appropriate Department of State representative(s), or until which time any grants documents have been completed by the proper warranted grants officer of the U.S. Government.

16.2 The Contractor shall maintain a detailed listing of all materials procured and or acquired under this task order.

17.0 Key Personnel

17.1 At a minimum, the contractor shall assign to this task order the following key personnel to serve as Project Manager:

17.1.1 LABOR CATEGORY

NAME

(To be determined at the time of task order award.)

17.2 The Project Manager shall be the Contractor’s primary point of contact for all matters pertaining to this task order, and shall bear ultimate responsibility for ensuring that the requirements described herein are met. Other key personnel as may be identified in the contractor’s proposal shall also be subject to the terms of this section.

17.3 The Contractor agrees that a partial basis for award of this task order is the list of key personnel proposed. Accordingly, the contractor agrees to assign to this order those key persons whose resumes were submitted with their proposal. No substitution shall be made without prior notification to and concurrence of the contracting officer during the period of performance. The Contractor shall not make any substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment.

17.4 All proposed substitutes shall meet or exceed the qualifications of the person to be replaced. The contracting officer shall be notified in writing of any proposed substitution at least 10 days, or in advance of the proposed substitution. Such notification shall include:

17.5 An explanation of the circumstances necessitating the substitution

17.6 A complete resume of the proposed substitute; and any other information requested by the contracting officer to enable him or her to judge whether or not the contractor is maintaining the same high quality of personnel that was provided and evaluated for the partial basis of the award.

18.0 Access to data

18.1 Contractor agrees that the owner may have access to and the right to examine and to duplicate any pertinent books, documents, papers and accounting records of the contractor, which pertains to any part of the transactions under this agreement, for a period of no less then three (3) years after the expiration of the contract.

19.0 Other Special Requirements

19.1 The Contractor shall be aware of the progress being made under this task order.

19.2 The Contractor shall conduct all work and deliver all materials and equipment so as not to interfere with or delay any activities being conducted by the trainers or interfere with ANT personnel.

19.3 The program manager will insure that personnel will not wear U.S. Government insignia on uniforms that would suggest that they are representatives of the U.S. Department of Defense.

19.4 The Contractor shall conform to the requirements of the U.S. Government project schedules. Delays occasioned by weather conditions, which are within the climatic range prevailing in the locality, shall not constitute excusable delays.

19.5 The Contractor shall perform work after regular hours, or on holidays, as may be necessary to U.S. government project schedules. The government will not be obligated to reimburse the contractor for any overtime/holiday work necessitated by circumstances within the contractor’s reasonable control.

19.6 Contractor will use local labor to the fullest extent possible for all work being conducted.

20.0 Government Task Manager (GTM)

20.1 The GTM serves as the Government’s on-the-ground representative overseeing contractor performance. The GTM monitors task order compliance, answers the contractor’s task order-level technical questions, and provides direction for all task order-level technical matters.

20.2 The GTM is not authorized to direct the contractor to begin work, change task order funding, alter periods of performance, authorize deviations from Government requirements or direct the contractor to take any action with cost/price implications, or otherwise modify the task order in any way. Only the contracting officer may take such actions.

20.3 The GTM for this task order will be:

NAME TBD

Office of Regional and Security Affairs Bureau of African Affairs

U.S. Department of State

2201 C. St. NW – Room ___

Washington, DC, 20520

PHONE

EMAIL

21.0 General Provisions

21.1 All contract clauses contained in the supplies and equipment IDIQ contract are hereby incorporated into this solicitation and the resultant task order. If there are any conflicts between the contract clauses and the information outlined in the resultant task order, the contract language takes precedence over the information in the task order.

22.0 Performance Standards and DoS Monitoring Method

22.1 In addition to the performance standards contained in IDIQ Contract, the following performance standards apply to this task order:

Performance Objective

Performance Standard

Monitoring Method

Detailed listing of all materials and equipment procured/acquired

· A complete and accurate detailed listing of all materials and equipment procured/acquired under this task order is provided to the COR/GTM from time to time, but no less than bi-weekly.

· Periodic random inspection by the COR, GTM or designee.

Timely accurate, and comprehensive progress reports

· A complete progress report of the training schedule, programs of instruction associated to proposed training, progress reports, inventory lists—for all equipment and materials procured for the training support as well as total equipment and personnel on site is provided no later than 9:00am Eastern Standard time each Wednesday throughout the period of performance. (Attachment C—Weekly Work Report)

· The report is submitted via electronic mail to the COR, GTM, DATT. POLOFF and to the Department of State’s Bureau of African Affairs’ Regional Security Affairs Office (AF/RSA) (attn: Mike Bittrick, Susan McCarty, Julie Chalfin, and Jimmy Savino), and Department of State’s Bureau of African Affairs’ Sudan Programs Group (attn: Jason Smalls, David Rodgers and Mike Christian)

· 100% inspection by the COR, GTM or designee.

· 100%inspection by the COR, GTM or designee.

Safety, health and Security Measures

· Proactively briefs and overseas safety, security and health matters with employees and subcontractors.

· Periodic random inspection by the COR, GTM or designee.

Proposal Submission Requirements

The contractor shall submit a proposal for the above requirements in two parts as follows:

Volume One –Technical Proposal (not to exceed 15 pages): Outline technical approach to task. Explain how you will monitor and report performance against all performance standards in Activity 1 of the IDIQ and the performance standards contained in this specific task order proposal. In preparing your technical proposal, you should:

· Discuss the steps you will take to ensure that all subtasks are adequately executed in accordance with USG timetables;

· Discuss how quickly you could commence major deployment operations, demonstrating your ability to meet that timeframe;

· Discuss your firm’s capabilities and experience with conducting similar work on a similar scale on short notice;

· Include summaries of professional qualifications for key personnel to include the proposed program manager, proposed country leader and proposed lead trainers for CSOS, CPX and Quick Reaction Force Operations Trainers. As stated in “Key Personnel” of this SOW;

· Provide a description of proposed training attire for contracted trainers as well as company employees to ensure that a professional appearance is maintained in accordance with the contract. Contractor will ensure that all proposed attire does not nor will have any insignias indicating any affiliation to the U.S military or any representation that is a U.S Government employee or representative.

· Identify all labor categories under which the work will be completed;

· Discuss your employees’ experience and expertise with similar work, and identify and provide resumes for all proposed key personnel either proposed by the contractor or identified in this statement of work;

· Identify any subcontractor(s), if any, who will be used in performing under the task order, specifying what role each will play; and any other information that you feel materially supports your Technical Proposal

Volume Two-Price Proposal (not to exceed 10 pages): Cost/price proposal, the only volume in which cost/price information may appear.

The contractor shall propose firm-fixed prices for meeting the requirements established herein by completing Exhibit A.

All subtasks under Tasks C shall be priced as if the subtasks are sequential and contiguous. The contractor shall assume that the CPX will immediately follow the CSOS training, and the Quick Reaction Force Operations Training.

Each firm fixed price component shall be supported by a breakdown of the elements of cost and profit that form the basis for the price proposed.

Each of the above volumes shall be labeled as a response to Task Order Request for Proposal 3 and submitted as corresponding parts of the technical and cost proposals in response to the RFP.

Proposal Evaluation

Proposals in response to the sample task order will be considered as described in Section M of the RFP.

(Exhibit B)

Equipment and Materials Request

1.0 Contractor shall state here the manufacturer’s name and catalog number, where applicable, of materials and equipment upon which this contract is based.

Catalog No.

Material description

Manufacturer

Type

Country of Origin

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

USE ADDITIONAL SHEETS AS REQUIRED.

(Exhibit C)

“Contractors’

Weekly Work Report”

Number of Employees on site(s) – Plan versus Actual

Identify Major Work Activities

Completed This Week– Plan versus Actual

(Include corrective action as appropriate)

Planned For Next Week

Distribution Print

Susan McCarty

Name of contractor Representative

U.S. Department of State

Bureau of African Affairs (AF/RSA)

Signature__________________

Report Number _____

Attachment E

Department of State

Bureau of African Affairs

Task Order Request for Proposal 4

(Operations and Maintenance Support for the African Union Mission in Somalia (AMISOM)

This is a sample task order request for proposal (TORP) to provide offerors with an example of the format and content of TORPs to be issued under the contract resulting from RFP ????????? and to solicit a specific technical and price proposal for the work described below. The offeror’s response to this TORP will be evaluated as indicated in Section M of the RFP and the task order will be awarded after award of the IDIQs.

Task Order Requirements

1. Requirements

Operation and Maintenance of Base Camps and Infrastructure:

· Provide operations and maintenance services, support and expertise needed to operate and maintain all AMISOM base camps in Somalia, including:

· Facilities maintenance and repair of office and housing accommodations at each location, as well as the support infrastructure

· Maintenance of ablution facilities.

· Maintenance of mess facilities.

· Maintaining existing water infrastructure and buildings, if necessary

· Provision of laundry, waste disposal, electrical power supply, sewerage, and water

· Provide maintenance support for generators at AMISOM camps supported by the contractor

· Maintain, review and upgrade security barriers with materials, such as barbed wire, staves, and concertina

· Maintain consumption logs

· Maintain procurement logs

· Provide spot reports

· Provide operations and maintenance support for partner requirements

· Maintain an inventory of all contractor acquired and government furnished equipment and supplies over $2,500, to include such items as:

· water tanks, hoses, pumps, water bladders and water and fuel cans

· generators

· refrigerators

· deep freezers

· refrigerated containers

· electric fans

· kitchen utensils and equipment

· eating tables and chairs

· electric/gas cookers

· beds

· digital and video cameras

· foot lockers

· tents

· air conditioning units

· maintenance equipment Communications/Information Technology Equipment, Maintenance and Repairs at all sector/camp sites:

· Provide an inventory of communications IT equipment.

· Provide full preventive and corrective maintenance and testing to include operator level maintenance for operational communications equipment (regardless of donor) used in conjunction with AMISOM including, but not limited to:

· Portable VHF and HF systems

· VHF repeaters

· IT equipment such as computers, copiers, printers, faxes, and scanners

· Provide mobile technical support for tactical and strategic networks.

· Provide inventory management services for communications equipment, spare parts and consumables including, but not limited to:

· HF Base Stations

· HF vehicular radios

· Handheld VHF radios, repeaters, and Thuraya and/or VSAT telephones

Vehicle Maintenance and Repairs:

· Provide full preventive and corrective maintenance (except operator level maintenance) and spare parts supply for all heavy and light vehicles used by AMISOM, regardless of donor nation or group providing vehicles.

· Provide preventive and corrective maintenance (except operator level maintenance) and repairs for armored vehicles.

· Incorporate fleet management program listing existing level of vehicles and vehicles outside current scope.

Procurement and Equipment Services to AMIS Forces:

· Provide procurement, installation and inventory management services for replacement of office equipment, office furniture, and other equipment in support of operations, including but not limited to:

· Cartridges and batteries

· Office furnishings (such as desks, chairs, tables, filing cabinets, and safes)

· Office supplies and consumables

2. Place of Performance

Work shall be performed at the contractor’s own facilities and on-site in Somalia.

3. Period of Performance

Base period through month 12.

Period Two (Option) Month 13-24

Period Three (Option) Month 25-36

Period Four (Option) Month 37-48

Period Five (Option) Month 49-60

4. Invoicing Procedures The Contractors shall submit their invoices in a timely manner to the Contracting Officer’s Representative for the Bureau of African Affairs.

NAME

Office of Regional and Security Affairs

Bureau of African Affairs

2201 C. St. NW – Room ___

Washington, DC, 20520

PHONE

EMAIL

5. Security Requirements

There are no additional security requirements beyond those stipulated in the contract under which this task order is issued.

6. Government Furnished Property or Information All items procured under this order on a cost-reimbursable basis are the property of the USG. The Contractor shall maintain all Government-owned property in accordance with the procedures prescribed by FAR Part 45.

The Contractor shall maintain a detailed listing of all items acquired under this task order separated by country.

7. Government Task Manager (GTM_

The GTM serves as the Government’s on-the-ground representative overseeing contractor performance. The GTM monitors task order compliance, answers the contractor’s task order-level technical questions, and provides direction for all task order-level technical matters.

The GTM is not authorized to direct the contractor to begin work, change task order funding, alter periods of performance, authorize deviations from Government requirements or direct the contractor to take any action with cost/price implications, or otherwise modify the task order in any way. Only the contracting officer may take such actions.

The GTM for this task order will be:

NAME TBD

Office of Regional and Security Affairs

Bureau of African Affairs

2201 C. St. NW – Room ___

Washington, DC, 20520

PHONE

EMAIL

8. General Provisions

All contract clauses contained in the supplies and equipment IDIQ contract are hereby incorporated into this solicitation and the resultant task order. If there are any conflicts between the contract clauses and the information outlined in the resultant task order, the contract language takes precedence over the information in the task order.

9. Performance Standards and DoS Monitoring Method

In addition to the performance standards contained in IDIQ Contract #??????????, the following performance standards apply to this task order:

Performance Objective

Performance Standard

Monitoring Method

Development of Standard Operating Procedures (SOP) for Program Management and Support services, including:

· Staffing

· Reporting

· Briefings and communication

· Security and evacuation

· Safety and health

· Interdependencies and third party interventions

· Response times to interrupted services or problems The draft SOP is submitted to the COR within twenty (20) working days of contract start and contains:

· Detailed, cost-effective procedures for performing all tasks under the PWS.

· Reporting requirements and templates that:

· Provide for effective escalation of high priority communications to the COR/DOS management.

· Effectively consolidate reporting of data required by this PWS.

· Minimize the review burden on the COR and DOS management.

· An aggressive and achievable schedule and a sound process for transitioning from previous support arrangements to that required by this PWS.

· Uniform operating procedures whenever possible.

· Details of activities that are routinely coordinated with other offices at the Department of State (DOS) and third parties.

· Provisions for recruiting and retaining properly trained personnel and a management and supervisory structure and systems to maintain, manage and operate each camp.

· Practical, cost-effective processes for ensuring that adequate staffing is provided.

· Aggressive performance standards/metrics for providing all services required by this PWS and reporting mechanisms that depict the contractor’s performance in meeting those standards/metrics.

· Proposed procedures for assessing satisfaction with all services provided.

· 100% inspection by the COR.

Timely, accurate and complete reports, to include:

· Weekly reports on the status of all major activities

· Monthly activity report that includes a report of all key performance metrics

· Specified spot reports, as required

· Presentations at designated management review sessions

· Reports are timely, complete and accurate, conform to the approved SOP in terms of content and format. Reports are delivered as follows:

· Weekly Report-Last business day of the week.

· Monthly Report-3rd business day of the month.

· Others-In accordance with COR work request.

· 100% inspection by the COR, GTM or designee.

Efficient operations and maintenance services

All support services are provided in accordance with the approved SOP or individual work assignments received from the COR or designee. Support provided ensures:

· Sufficient facilities are adequately maintained to support the number of deployed personnel.

· Uninterrupted adequate electrical power supply is maintained at each camp, on a twenty-four hours a day basis.

· A system is established for reporting service interruptions/problems and tracking their resolution.

· Interrupted services or problems that immediately threaten the safety and health of camp occupants are resolved in accordance with the SOP.

· Other problems are resolved in accordance with performance metrics for categories established in the approved SOP.

· Accurate and active identification of problems is provided.

· Partner O&M support is provided in accordance with SOP’s and after CO approval.

· Periodic random inspection by the COR, GTM or designee.

Inventory of communications IT equipment

A complete and accurate inventory is provided within 60 days of task order award

· Review of inventory and random inspection of its accuracy by the COR, GTM or designee.

Maintain inventory of all equipment

· All delivered supplies and equipment are properly inspected and accepted in accordance with SOP and FAR Part 45.

· Accurate, complete and current database records are maintained concerning all accountable delivered material.

· All equipment is properly marked, labeled and controlled.

· Periodic random inspection by the COR, GTM or designee.

Full preventive and corrective maintenance and testing

· Maintenance is available on a 24/7 basis and performed IAW the approved SOP, International Traffic in Arms Regulation (ITAR), and the Department of Defense Trade and Control Act (DDTC). Preventive maintenance is:

· consistent with the applicable schedule or intervals established by the Original Equipment Manufacturer (OEM) for each type and model of equipment maintained at the site.

· Scheduled in advance and at times that minimize impact on equipment users.

· Problems requiring corrective maintenance are resolved IAW the performance metrics established in the approved SOP.

· Accurate, complete and current records of all equipment testing and maintenance are maintained.

· Periodic random inspection by the COR, GTM or designee.

Mobile technical support for tactical and strategic networks

· Support is provided in accordance with the approved SOP.

· Periodic random inspection by the COR, GTM or designee.

Inventory management services for communications equipment, spare parts and consumables

· All transactions are accomplished in accordance with the approved purchasing processes contained in the approved SOP.

· All delivered supplies and equipment are properly inspected, accepted, and installed (if appropriate) in accordance with the approved SOP. Accurate, complete and current database records are maintained concerning all accountable delivered material.

· Periodic random inspection by the COR, GTM or designee.

Full preventive and corrective maintenance (except operator level maintenance) and spare parts supply for all heavy and light vehicles

· Vehicle maintenance is provided in accordance with the approved SOP. Preventive maintenance is:

· Consistent with the applicable schedule or intervals established by the vehicle manufacturer.

· Scheduled in advance and at times that minimizes impact on equipment users.

· Problems requiring corrective maintenance are resolved in accordance with the performance metrics established in the approved SOP.

· Periodic random inspection by the COR, GTM or designee.

Incorporate fleet management program listing existing level of vehicles and vehicles outside current scope

· Documentation is maintained on both sets of vehicles

· Periodic random inspection by the COR, GTM or designee.

Procurement, installation and inventory management services

· All support is accomplished in accordance with the approved purchasing processes contained in the approved SOP.

· All delivered supplies and equipment are properly inspected, accepted, and installed (if appropriate) in accordance with the approved SOP. Accurate, complete and current database records are maintained concerning all accountable delivered material.

· Procurement/disbursement control procedures for office supplies and consumables are submitted to the CO for approval no later than 30 days after contract award. The procedures may include disbursement limits and should provide for bi-weekly reporting of expenditures. Upon approval by the CO the controls should be implemented immediately.

· Periodic random inspection by the COR, GTM or designee.

Proposal Submission Requirements

The contractor shall submit a proposal for the above requirements in two parts as follows:

Volume One –Technical Proposal (not to exceed 25 pages): Outline technical approach to task. Explain how you will monitor and report performance against all performance standards in Activity 2 of the IDIQ and the performance standards contained in this specific task order proposal. In preparing your technical proposal, you should:

· Discuss the steps you will take to ensure that all subtasks are adequately executed in accordance with USG timetables;

· Discuss how quickly you could commence major deployment operations, demonstrating your ability to meet that timeframe;

· Discuss your firm’s capabilities and experience with conducting similar work on a similar scale on short notice;

· Identify all labor categories under which the work will be completed;

· Discuss your employees’ experience and expertise with similar work, and identify and provide resumes for all proposed key personnel either proposed by the contractor or identified in this statement of work; Identify any subcontractor(s), if any, who will be used in performing under the task order, specifying what role each will play; and

· Any other information that you feel materially supports your Technical Proposal

Volume Two-Price Proposal (not to exceed 5 pages): This volume must provide a detailed breakdown of all proposed costs and fee. This is the only volume in which cost information may appear. In preparing your cost proposal, you should:

· Identify all estimated costs (direct and indirect) for the base and each option period;

· As a separate line item, clearly indicate your proposed total fixed fee for the base period and each option period;

· Provide supporting rational showing how your costs and fee were calculated; and

· Any other information that you feel materially supports your cost proposal.

· Each of the above volumes shall be labeled as a response to Task Order Request for Proposal 4 and submitted as corresponding parts of the technical and cost proposals in response to the RFP.

Each of the above volumes shall be labeled as a response to Task Order 4 and submitted as corresponding parts of the technical and cost proposals in response to the RFP.

Proposal Evaluation

Proposals in response to the sample task order will be considered as described in Section M of the RFP.