RFP 0068-N.pdf

RFP 0068-N, Page 1 of 25

BOILERPLATE

REVISED MARCH 2026

STATE OF WYOMING

DEPARTMENT OF ADMINISTRATION & INFORMATION

GENERAL SERVICES DIVISION, PROCUREMENT SECTION

2323 CAREY AVENUE

CHEYENNE, WY 82002

REQUEST FOR PROPOSAL NUMBER 0068-N

ENTERPRISE TECHNOLOGY SERVICES

STATEWIDE TECHNOLOGY & PROFESSIONAL

SERVICES RESOURCE AUGMENTATION PROGRAM RFP

PROPOSAL DUE DATE AND TIME

NOVEMBER 12, 2026 – 2:00:00 P.M. MOUNTAIN TIME

AGENCY REPRESENTATIVE:

TRACY PATTON

PROCUREMENT REPRESENTATIVE:

JAMIE RAFF

Jamie.raff1@wyo.gov 307-777-6721

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Table of Contents

SECTION 1: REQUEST FOR PROPOSAL

SECTION 2: GENERAL PROVISIONS

SECTION 3: SPECIAL PROVISIONS INFORMATION

SECTION 4: KEY DATES

SECTION 5: ADMINISTRATIVE BACKGROUND

SECTION 6: REQUIREMENTS/SPECIFICATIONS

SECTION 7: PROPOSAL SUBMISSION REQUIREMENTS

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SECTION 8: EVALUATION METHODOLOGY

SECTION 9: VENDOR VERIFICATON SIGNATURE PAGE

ATTACHMENT A: STATE OF WYOMING IT CONTRACT TEMPLATE

ATTACHMENT B: RESOURCE AUGMENTATION PROGRAM SERVICE DESCRIPTIONS

ATTACHMENT C: PRICING AND DELIVERY SCHEDULE

ATTACHMENT D: STATE OF WYOMING RESOURCE CALL TEMPLATE

ATTACHMENT E: RESOURCE AUGMENTATION PROGRAM PROCESS

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SECTION 1: REQUEST FOR PROPOSAL

1. SUBMISSION OF PROPOSALS:

The A&I Procurement Office will receive proposals to establish approved vendor master agreements with qualified vendors to provide staff augmentation and resource capacity services to state agencies on an as-needed basis. The scope encompasses a broad catalog of services, technical, and operational labor roles;

including IT services, project management, accessibility engineers, and specialized support that agencies can leverage to supplement internal resources for the State of Wyoming, Department of Enterprise Technology Services (Agency) through the Public Purchase online bidding system. Proposals are due no later than 2:00:00 P.M. (Mountain Time) on November 12, 2026.

The technical proposal, Section 9 Vendor Verification Signature Page and Pricing and Delivery Schedule (Attachment C) should be uploaded as separate documents and identified as such.

1.1. Proposals should be accompanied by the Vendor Verification Signature Page and attached Pricing and Delivery Schedule (Attachment C) Sheet and signed by the proper official of the firm. All proposals should be uploaded on the Public Purchase online bidding system. Proposals sent by facsimile, email or paper copy may be rejected.

1.2. Proposals should be submitted through the Public Purchase online bidding system on or before the date and time specified. Proposals received after the date and time specified may be rejected.

1.3. The State of Wyoming reserves the right to withdraw this Request for Proposal, without cause, at any time before a contract has been fully signed and submitted to the A&I Procurement Office.

2. MODIFICATIONS OR WITHDRAWAL OF PROPOSALS:

2.1. A proposal may be altered through the Public Purchase online bidding system before the proposal due date and time contained in this document.

2.2. The proposer may withdraw its proposal through the Public Purchase online bidding system up to the proposal due date and time contained in this document. If a proposal is accepted and the proposer fails to furnish the service agreed upon in the proposal, that proposer may be eliminated from future consideration.

3. PREPARATION OF PROPOSALS:

3.1. A proposal may be rejected if it modifies any of the provisions, specifications or minimum requirements of the Request for Proposal.

3.2. In case of error in the extension of prices in the proposal, unit prices will govern.

4. AWARD AND CONTRACT INFORMATION:

4.1. The State of Wyoming will ensure that minority business enterprises will be afforded full opportunity to submit proposals. The State of Wyoming will not discriminate on the grounds of age, race, color, sex, creed, national origin, or disability status.

4.2. The proposer also, agrees that should their firm be awarded a contract, it will not discriminate against any person who performs work thereunder because of age, race, color, sex, creed, national origin or disability. In addition, the successful proposer/s shall comply with the Americans with Disability Act and the Wyoming Fair Employment Practices Act.

4.3. The proposer expressly warrants to the State that it has the ability and expertise to perform the contract if awarded. In doing so, it shall use the highest standards of professional workmanship.

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4.4. The State of Wyoming reserves the right to reject any or all proposals, to waive any informality or technical defect in the proposals, or to award the contract in whole or in part, if deemed to be in the best interest of the State to do so. The A&I Procurement Office will award the contract to the firm, determined to have the most responsive and responsible proposal by the Enterprise Technology Services.

4.5. The successful proposer/s will be required to agree to and execute a formal contract with the State containing terms required by the Attorney General with reasonable adjustments acceptable to the State.

4.6. If applicable, the State will negotiate payment terms based upon a schedule to be determined by the proposer and the State. Paying invoices will be based upon the proposer successfully completing the deliverables within the stated deadlines, and upon the Agency’s written acceptance of the deliverables or services.

DATED: October 12, 2026

State of Wyoming Procurement Section Buyer: Jamie Raff

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SECTION 2: GENERAL PROVISIONS

1. INSURANCE:

1.1. The contract between the successful proposers and the State shall require the successful proposes to carry certain insurance policies. All such insurance policies, except workers’ compensation and unemployment compensation policies, shall contain a waiver of subrogation against the Agency and the State, its agents and employees.

1.2. The contract between the successful proposers and the State shall require cyber liability insurance which shall be sufficiently broad to cover all duties and obligations undertaken by successful proposer and shall include, but not limited to, claims involving infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or description of electronic information, release of private information, alteration of electronic information, extortion and network security, with minimum limits as follows:

1.2.1. $2,000,000.00 each occurrence; and

1.2.2. $2,000,000.00 general aggregate.

1.2.3. Coverage should include breach response, regulatory fines and penalties, and credit monitoring expenses, with limits sufficient to respond to these obligations. Higher limits may be required when the contract involves large amounts of protected information or is high risk.

2. LAWS TO BE OBSERVED:

2.1. The proposer shall keep fully informed of, and comply with, all applicable federal and state laws or rules, all local bylaws, regulations and all orders and decrees of bodies or tribunals having any jurisdiction or authority. The proposer shall protect and indemnify the State and its representatives against any claim or liability arising from or based on the violation of any law, bylaw, ordinance, regulation, order or decree whether by himself or its employees.

3. ASSIGNMENT:

3.1. The proposal shall not be assigned by the proposer. Third party participation is authorized only as a joint venture that shall be clearly stated in detail in the original proposal and signed by all parties participating.

3.2. The proposers shall not enter into any subcontracts for any of the work contemplated under this Request for Proposal without the State’s prior written authorization.

4. EXTENSION AND AMENDMENT:

4.1. The proposers and the State covenant agree that this proposal or subsequent Master Service

Agreement (MSA) may, with the mutual approval of the proposer and the State, be executed for a three (3) year period, and may be extended two (2) times, each extension for one (1) year at a time, for a total contract period not to exceed five (5) years.

4.2. Pricing submitted in the proposal, and all billing rates represent binding Not-to-Exceed (NTE) rates. Upon Master Service Agreement (MSA) execution, these proposal rates shall be locked as the firm, fixed maximum rates for the entire initial twelve (12) months of the MSA Term (Year 1). The proposer shall not apply any rate increases, surcharges, or adjustments during Year 1.

4.3. Rate Adjustments for years 2–5 proposer may request an annual rate adjustment effective on each contract anniversary date, subject to the following conditions.

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4.3.1. Any proposed increase shall be capped at a maximum of 3.0% per year over the prior year’s approved rates.

4.3.2. Proposer must submit written notice of a proposed adjustment at least sixty (60) days prior to the expiration of the current year.

5. AUDIT AND ACCESS TO RECORDS:

5.1. The State or any of its duly authorized representatives shall have access to the proposer’s books, documents, papers, electronic data and records that are directly pertinent to this Request for Proposal.

6. CONFLICT OF INTEREST:

6.1. The proposer warrants that no kickbacks, gratuities, or contingency fees have been paid in connection with this Request for Proposal and none have been promised. The proposer warrants that no one being paid pursuant to the proposal is engaged in any activity that would constitute a conflict of interest with respect to the purchases of the proposal.

7. NO FINDER’S FEE:

7.1. The proposer warrants that no finder’s fee, employment agency fee, or any such fee related to the proposal shall be paid.

8. SOVEREIGN IMMUNITY:

8.1. Pursuant to Wyoming Statute § 1-39-104(a), the State of Wyoming and the Agency expressly reserve sovereign immunity and specifically retain all immunities and defenses available to them as sovereigns. The proposer acknowledges that the State of Wyoming has sovereign immunity and only the Wyoming Legislature has the power to waive sovereign immunity. Designation of venue, choice of law, enforcement actions, and similar provisions shall not be construed as a waiver of sovereign immunity. The parties agree that any ambiguity in this Request for Proposal shall not be strictly construed, either against or for either party, except that any ambiguity as to sovereign immunity shall be construed in favor of sovereign immunity.

9. INDEMNIFICATION:

9.1. The proposer shall release, indemnify, and hold harmless the State, the Agency and its officers, agents, and employees from any and all claims, suits, liabilities, court awards, damages, costs, attorneys’ fees, and expenses arising out of the proposer’s failure to perform any of the proposer’s duties and obligations hereunder or in connection with the negligent performance of proposer’s duties and obligations, including, but not limited to, any claims, suits, liabilities, court awards, damages, costs, attorneys’ fees, and expenses arising out of proposer’s negligence or other tortious conduct.

10. APPLICABLE LAW/VENUE:

10.1. The construction, interpretation, and enforcement of this Request for Proposal shall be governed by the laws of the State of Wyoming, without regard to conflicts of law principles. The terms “hereof,” “hereunder,” “herein,” and words of similar import, are intended to refer to this Request for Proposal as a whole and not to any particular provision or part.

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11. RIGHT OF OWNERSHIP AND MARKETING OF INTELLECTUAL PROPERTY

AND INTELLECTUAL ASSETS SUBMITTED FOR THE RFP (IF APPLICABLE):

11.1. It is acknowledged and agreed that the only party with a right to market, trademark, patent, copyright, or any like right to any intellectual property or intellectual assets submitted in relation to the Request for Proposal shall be and is solely vested in the State. This includes all intellectual property and intellectual assets related to both the written proposal and the oral presentation and any and all documents, pitches, products, media pitches, web screens, layouts, etc. produced for the written proposal and the oral presentation, and any updates, changes, alterations, or modifications to or derivative works.

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SECTION 3: SPECIAL PROVISIONS INFORMATION

PROPOSALS SHOULD BE SUBMITTED THROUGH THE PUBLIC PURCHASE ONLINE BIDDING

SYSTEM BY 2:00:00 P.M. MOUNTAIN TIME ON NOVEMBER 12, 2026. PROPOSALS RECEIVED

AFTER THE DATE AND TIME SPECIFIED MAY BE REJECTED.

It is the responsibility of the proposer to clearly identify all information that is considered confidential in accordance with the Wyoming Public Records Act, Wyoming Statute §16-4-201 through §16-4-205. Please identify each confidential page with the word “CONFIDENTIAL” in capital, bold letters centered at the bottom of each page. Information not clearly marked may be considered public. If the proposer submits information that it believes is confidential, it should include a statement justifying its basis for that belief.

1. STATE PARTIES:

1.1. This Request for Proposal is issued by the Wyoming Department of Administration and

Information, General Services Division, Procurement Section (Procurement) on behalf of the Department of Enterprise Technology Services (Agency).

1.2. Throughout this document and others in connection with this project, various references are made, or will be made to the “State.” Generally, whenever this reference appears, the term “State” incorporates all state agencies working on this project.

1.3. It should be understood that the Director of Department of Enterprise Technology Services is empowered to be the signatory on all contracts, agreements, or modifications pertaining to this project. Any contracts, agreements, or modifications not bearing this signature or that of a designee are invalid.

2. CONTENT AND PROCUREMENT POINTS OF CONTACT:

2.1. Procurement is the primary point of contact from the date of release of the Request for Proposal until a proposer is selected and the selection is announced.

2.2. Written questions about the procurement should be submitted through the Public Purchase online bidding system until 2:00:00 P.M. Mountain Time on October 26, 2026. Any questions received after that deadline may not be accepted or considered. Each question should be submitted individually. It is the proposer’s responsibility to check the Public Purchase online bidding system for answers to questions, addenda, or bid tabulations. Telephone calls, emails or faxes may not be accepted.

2.3. Written responses will be available through the Public Purchase online bidding system. Responses will not identify the firm that submitted the question. Only the written answers issued by the Agency are the official position on an issue, and these answers shall become part of the Request for Proposal.

3. RESTRICTIONS ON COMMUNICATIONS WITH AGENCY STAFF:

3.1. Until a proposer/s is selected and the selection is announced, proposers shall not communicate with Agency staff except via written questions through the Public Purchase online bidding system.

3.2. If a proposer violates this restriction, the State reserves the right to reject the proposal.

4. EFFECTIVE DATES OF PROPOSAL:

4.1. All terms, conditions and costs quoted in the proposer’s response will be binding on the proposer for one-hundred eighty (180) days from the effective date of the proposal.

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5. ADVERTISING AWARD CONDITIONS:

5.1. A fully executed contract should be completed with the State before the successful proposer/s may advertise the award of the contract or the services being performed. The proposer/s should agree not to refer to awards in commercial advertising in such a manner that states or implies that the firm or its services are endorsed or preferred by the State of Wyoming.

6. CONTRACT NEGOTIATIONS:

6.1. The State will notify the most qualified/successful proposers and negotiate a contract in accordance with the Wyoming Attorney General’s contract guidelines. The successful proposer/s will be required to enter into and sign a formal contract with the Agency.

6.2. In the event the Agency determines contract negotiations are making no forward progress, negotiations will be terminated, and at the State’s sole discretion, negotiations may be initiated with the next most qualified/successful proposer/s, or the RFP may be withdrawn or reissued. This process will be followed until an agreement is reached, or until the State determines that the RFP will be withdrawn or reissued. The State assumes no obligation to a selected proposer/s until an agreement is reached and a contract is fully executed. The State will not negotiate concurrently with more than one proposer for the same award.

7. BEGINNING WORK:

7.1. The successful proposer/s may not perform any work that could be billed until a contract has been executed. The State will not pay for any work by the proposer before a contract is executed.

8. COPYRIGHT INFRINGEMENT:

8.1. The proposer warrants that no materials, products, and services proposed will infringe upon or violate any patent, copyright, trade secret, or other proprietary right of any third party. In the event of a claim by any third party against the State, the State shall promptly notify the proposer, and the proposer shall defend the claim. The defense will be at the proposer’s expense.

9. COST OF PREPARING PROPOSALS:

9.1. All costs incurred for preparing the proposal and for other procurement related activities are solely the proposer’s responsibility. The State of Wyoming will not provide reimbursement of these costs.

10. RISKS AND LIABILITIES:

10.1. By submitting a proposal, a proposer assumes any and all risks and liability associated with information in the proposal and its release.

11. AMENDMENTS:

11.1. The State reserves the right to amend this Request for Proposal before the proposal submission date. Amendments shall be uploaded to the Public Purchase online bidding system. It is the proposer’s responsibility to check the Public Purchase online bidding system for amendments.

12. PROPERTY DAMAGE AND LIABILITY INSURANCE:

12.1. The proposer may be required to furnish proof of property damage liability insurance in the amount deemed necessary by the Agency for this project, if applicable.

12.2. Questions regarding required insurance coverage and limits for this project should be submitted in writing, in accordance with instructions outlined in the special provisions.

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13. MISREPRESENTATION OF INFORMATION:

13.1 Misrepresentation of a proposer’s status, experience, or capability in the proposal may result in disqualification of that proposer from the selection process. Discovery of litigation or investigations in a similar area of endeavor may, at the discretion of the Agency and after consultation with Procurement, preclude the proposer from the selection process.

14. DISPOSITION OF PROPOSALS:

14.1. All material submitted becomes property of the State of Wyoming, which is under no obligation to return any of the material submitted.

15. LEGAL CONSIDERATIONS:

15.1. This Request for Proposal is issued under Wyoming Statute §9-2-3204.

16. PROPOSER RELATIONS WITH STATE:

16.1. The proposer and its staff will have an ongoing relationship with the State that is based on trust, confidentiality, objectivity and integrity. The proposer will operate at all times in the State’s best interests and in a straightforward, trustworthy and professional manner. The proposer shall:

16.1.1. Work cooperatively with the State’s staff and business partners whenever required.

16.1.2. Work cooperatively with the staff of other proposers whenever required.

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SECTION 4: KEY DATES

Event Description Date Time (Mountain Time)

RFP Release Date October 12, 2026

Closing Date for Questions October 26, 2026 2:00 P.M.

Response to Questions Returned November 2, 2026 2:00 P.M.

RFP Submission Due Date November 12, 2026 2:00:00 P.M.

Tentative Award Date December 2026 N/A

Tentative Work Begins Date January 2027 N/A

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SECTION 5: ADMINISTRATIVE BACKGROUND

1. INTRODUCTION AND BACKGROUND:

1.1. The State of Wyoming utilizes a wide range of technologies and IT services to develop, maintain, and enhance its existing technology portfolio. In order to meet the fluctuating needs of the State and respond quickly to new or increased demands for services, the state needs to be able to expand its technical workforce with skilled resources in a timely manner.

2. PURPOSE AND INTENT:

2.1. The purpose of this RFP is to establish approved vendor master agreements with qualified vendors to provide staff augmentation and resource capacity services to state agencies on an as-needed basis. The scope encompasses a broad catalog of technical, and operational services; including but not limited to: IT services, project management, digital accessibility engineers, and specialized support that agencies can leverage to supplement internal resources for the State of Wyoming.

2.2. As staff augmentation services are needed by the state, an agency will request via Resource Call (RC) posted via the Public Purchase online bidding system from the pool of qualified vendors for the specific service needing augmented, culminating in a job-specific Statement of Work (SOW).

2.3. Award of a Master Services Agreement (MSA) does not guarantee any minimum volume of work or issuance of Statements of Work (SOW) during the contract term. To ensure awarded vendors can fulfill Resource Calls (RC) on an as-needed basis

2.4. These resources are not full-time staff replacements. This is a staff augmentation program and is not intended to circumvent the normal human resources hiring process for full-time State staff.

2.5. Engagements will be, by default, no more than 12 months (2080 hours). Engagements requiring an extension beyond 12 months will require approval from the Agency, and Office Chief Information Officer (OCIO).

3. STAKEHOLDERS:

3.1. The stakeholders include Department of Enterprise Technology Services (ETS) and other State agencies utilize these staff augmentation contracts to: quickly identify talent needs, request vendor resources through the RAP program, evaluate candidates, and place qualified professionals in support of State IT initiatives.

4. RESOURCE AUGMENTATION PROGRAM WORKFLOW:

4.1. Being awarded a Master Service Agreement (MSA) from this RFP places the vendor in a qualified pool. Actual work is secured through the following Resource Call (RC) process. The process is as followed:

4.1.1. Opportunity Identification & Drafting

4.1.2. Scoring & Evaluation

4.1.3. Selection & Contracting

4.1.4. Start Work

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SECTION 6: REQUIREMENTS/SPECIFICATIONS

1. SCOPE OF PROJECT:

1.1. The State requires a broad range of skill sets. Vendors will provide resumes and the not-to-exceed rates (NTE) that are set during this RFP bidding when Resource Calls (RC) are released.

Categories of skills are included in Resource Augmentation Program Service Description (Attachment B). A few categories of required skills include (but are not limited to):

1.1.1. Programmer /Developer Analyst

1.1.2. Database Architect

1.1.3. Digital Accessibility Auditor / Specialist

1.1.4. Digital Accessibility Engineer / Remediation Specialist

1.1.5. Database Administrator

1.1.6. Systems Integrator

1.1.7. Network Engineer

1.1.8. Geographic Information System Analyst

1.1.9. Project Manager

1.1.10. Business Analyst

2. GENERAL REQUIREMENTS:

2.1. The State of Wyoming utilizes a wide range of technologies and IT services to develop, maintain, and enhance its existing technology portfolio. In order to meet the fluctuating needs of the State and respond quickly to new or increased demands for services, the state needs to be able to expand its technical workforce with skilled resources in a timely manner.

2.2. Work Environment and Schedule

2.2.1. The state offers flexible work location options, that include onsite at a state building, remotely, and hybrid solutions. Work location will be established in the Resource Call (RC) at the time the resources are requested, and the ability to work remotely will be determined on a case-by-case basis based on the project/staffing requirements. The Resource Call (RC) will also state if the resource is required to be onsite.

2.2.2. All equipment needs and system access requirements will be formally determined at the time of the resource call. However, for all augmented staffing engagements where vendor or personal equipment is utilized, the following minimum operational and security standards apply without exception.

2.2.2.1. The State will provide internet connectivity (if onsite) and necessary system access in accordance with agreed-upon terms. All access to State systems—including Portal2, VPN, and SaaS platforms requires Mandatory Multi-Factor Authentication (MFA) and strict Conditional Access policies.

2.2.2.2. Vendors must legally attest that all Bring Your Own Device (BYOD) endpoints actively run Endpoint Detection and Response (EDR) software, utilize full-disk encryption, and maintain up-to-date operating system (OS) security patches.

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2.2.2.3. Vendors are explicitly prohibited by contract from downloading, storing, or processing any State data on unmanaged local devices.

2.2.3. The requesting Agency will provide physical workspace, desk space, building access, internet connectivity, and parking passes if the resource Call (RC) requires onsite.

2.3. Standard Work Schedule

2.3.1. The State of Wyoming's standard work schedule is 8:00 AM to 5:00 PM. Work hours will be established in the Resource Call (RC) at the time the resources are requested, with flexible schedules being allowed in accordance with the State of Wyoming personnel rules.

2.3.2. Staff augmentation resource may be required to work outside the normal business hours on weekends, evenings, and holidays, as requested or project demands. Payment for work over forty (40) hours will be at the hourly rate quoted and must be coordinated and pre-approved by the agency.

2.3.3 State of Wyoming Holidays:

New Year's Day Martin Luther King Jr. Day President's Day

Memorial Day Independence Day Labor Day Veterans Day Thanksgiving Christmas Day

2.3.4. Staff Augmentation resource must be available for meetings at specified times as required.

Meetings may be onsite or via Google, or other electronic means, as deemed appropriate by the Agency.

2.3.5. The Agency will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). The Agency will reimburse the actual cost of travel and lodging in accordance with State of Wyoming policies. Receipts will be required for all charges.

2.4. Scope of Activity – Contractor

2.4.1 When a staff augmentation Resource Call (RC) is released, the Contractor must submit qualified candidate resumes, not-to-exceed rate (NTE) rate that is outlined in the RFP proposal Attachment C, and any required documentation, specific skill requirements, scopes of activity, and deliverables will be detailed in each individual Resource Call (RC).

Resource Call (RC) example template is shown in Attachment D.

2.5. While specific staffing arrangements, project managers, and resource profiles will be defined in individual Resource Calls (RCs) and Statements of Work (SOW), proposer/s must demonstrate their capacity to meet the following baseline resource management standards.

2.5.1. When required by a Resource Call (RC), the Contractor will designate a primary Project Manager (PM) as the single point of contact. The Project Manager (PM) will oversee contract performance, manage deliverables, lead status meetings, and ensure all contractual requirements are met for the duration of the engagement.

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2.5.2. Specific technical roles, subject matter expertise, and subcontractor involvement will be established at the Resource Call (RC) level. Subcontractors report directly to the primary Contractor, who remains fully responsible for certifying that subcontractor staff meet all minimum qualifications and security requirements.

2.5.3. Detailed staffing levels, discipline breakdowns, and project schedules will be submitted per Resource Call (RC).

2.5.4. Assigned resources may not be replaced or reassigned without prior Agency approval. The Agency reserves the right to request the immediate removal of any contractor or subcontractor staff member.

2.5.5. Any replacement resource must meet the skill level and experience of the departing staff member, subject to State approval upon assignment and if requested by the State a performance review after 60 days.

2.6. Scope of Activity – Agency

2.6.1. When a staff augmentation resource is needed, ETS and the requesting agency will provide the information detailed in the State of Wyoming Resource Call Template (Attachment D).

2.7. Communication requirements

2.7.1. Proposer/s shall provide a communication plan in line with the Resource Call (RC) and project requirements.

2.7.2. A Communication Plan shall encompass objectives, goals, and tools for all communications, including top-down, bottom-up, and cross-organizational communications.

3. SYSTEM AND WYOMING INFORMATIONAL TECHNOLOGY STANDARDS:

The services, work products and final deliverables provided by the proposer/s shall be in compliance with the State Statutes, CIO Promulgated Rules, State IT policies and standards, Executive Orders, and the Agency standards for required system hardware, software and development components, when completed and accepted by the Agency.

3.1. State of Wyoming Electronic Transactions: Visit https://rules.wyo.gov/Search.aspx and search Electronic Transactions. Click on the Enterprise Technology Services drop down arrow, then the Director’s Office drop down arrow. Chapters 4, 5 and 7.

3.2. State of Wyoming IT Policies and Standards: https://ets.wyo.gov/resources/policies-standards

4. TECHNOLOGY AND SPECIFICATIONS:

4.1. Technical Capabilities, Compliance, and Staffing Security

4.1.1. The proposer must outline their technical capabilities and compliance standards across relevant operational areas. Depending on the specific Resource Call (RC), required areas of expertise may include hardware/software environments, web development, program languages, COTS integration, interface management, network/telecommunication support, disaster recovery, and ADA Compliance.

4.1.2. In addition, all resources must adhere to the following standards:

4.1.2.1. All solution components, user interfaces, and deliverables—whether internal-facing for State employees or public-facing—must comply with ADA Section 508 and WCAG 2.1 AA standards.

https://rules.wyo.gov/Search.aspx https://ets.wyo.gov/resources/policies-standards

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4.1.2.2. The Contractor agrees that all resources, data, and services supporting the engagement must be hosted, accessed, and performed exclusively within the United States.

Offshoring is strictly prohibited for the State of Wyoming.

4.1.2.3. Contractors must disclose to the agency any AI or AI-driven tools integrated into products, services, or development processes that will process, store, or have access to state data. Such disclosure shall be documented in writing with proposal and updated upon any material change. State data shall never be used to train any Large Language Model (LLM) or AI tool without explicit written permission. The Contractor must also outline their processes for identifying and mitigating algorithmic bias.

4.1.2.4. Because augmented staff may access sensitive State systems and data, assigned resources may sign non-disclosure agreements (NDAs) based on Agencies requirements. Must adhere to the State’s policies.

4.1.2.5. Upon engagement completion, all State data must be securely returned or destroyed in accordance with State of Wyoming IT Policies and Standards. Available at ets.wyo.gov/resources/policies-standards.

5. RISK MANAGEMENT:

5.1. During a staff augmentation engagement, there is always the potential that a contracted resource becomes unavailable to complete the work required under the engagement. The Contractor must identify the steps they would take to mitigate such risk, and actions to remediate the situation with minimal impact to the project/tasks the contracted resource was working on. Also demonstrate their depth of resource pools in that service and staffing availability strategies.

5.2. Criminal background checks, or specialized security clearances (e.g., CJIS, IRS Publication 1075, or state-level clearances) may be required prior to onboarding, subject to the specific resource request and agency requirements.

5.3. Assigned personnel may be required to complete state or agency specific training, employee orientation, or data and privacy compliance before access credentials are issued, depending on the resource call and agency requirements.

5.4. Require immediate written notification upon discovery of any potential or confirmed security incident or data breach involving state resources in accordance with State of Wyoming IT Policies, Standards, and Executive Orders. Available at ets.wyo.gov/resources/policies-standards.

6. REPORTING:

6.1. Staff augmentation resource will work directly with the engaging agency, with specific reporting requirements defined in the applicable Statement of Work (SOW).

6.2. Examples may include:

6.2.1. Weekly progress or status reports, to include, but not limited to, milestones and deliverables, risks and mitigation strategies, cost projects, etc.

6.2.2. Monthly management reports that detailed work hours and corresponding task progress, budget reporting

6.2.3. Ad hoc (as needed/requested)

6.2.4. Customized reports

https://ets.wyo.gov/resources/policies-standards https://ets.wyo.gov/resources/policies-standards https://ets.wyo.gov/resources/policies-standards

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7. TRAINING AND KNOWLEDGE TRANSFER PLAN:

7.1. Throughout the staff augmentation engagement, the staff augmentation resources may be required to provide training and/or prepare knowledge transfer plans depending on the project and details in the Statement of Work (SOW). Assisting State staff in training end users, other related agency staff. Training and/or knowledge transfer plans may be required in situations including, (but is not limited to):

7.1.1. Source code documentation;

7.1.2. Database design/schema documentation;

7.1.3. Application design documentation;

7.1.4. Business process documentation;

7.1.5. Subject matter expertise on new technologies;

7.1.6. End user documentation;

7.1.7. Network Diagrams

7.1.8. Other documentation specific to services provided;

7.1.9. Training internal agency staff

7.1.10. Knowledge transfer documents / meetings

8. OPERATIONAL READINESS AND OPERABILITY TESTING:

8.1. Staff augmentation resources may have duties that include developing operational readiness plans, and conducting operability testing. Those duties will be defined at the time the Recourse Call (RC) for staff augmentation is released to qualified vendor(s).

9. MAINTENANCE AND SUPPORT REQUIREMENTS:

9.1. Staff augmentation resources may have duties that include maintenance and support of servers and/or systems. Those duties will be defined at the time the Resource Call (RC) for staff augmentation is released to qualified vendor(s).

10. QUALITY ASSURANCE AND QUALITY CONTROL:

10.1. Staff augmentation resources may have duties that include quality assurance and quality control of State applications, process, guidelines. Those duties will be defined at the time the Resource Call (RC) for staff augmentation is released to qualified vendor(s).

10.1.1. Examples may include: test plan, test region (mirroring the production environment), test cases/scenarios, traceability mix, test results, performance requirements, etc.

11. CHANGE CONTROL MANAGEMENT:

11.1. Depending on the specific agency and Resource Call (RC), staff augmentation resources may be required to participate in a formal change control process. When applicable, changes must be approved through the ETS Change Management Board or designated agency process. Required change documentation may include the rationale for the change, a detailed description of the work, time and cost estimates, a target completion date, and a project impact analysis.

11.2. If unforeseen circumstances arise where a dispute resolution may be needed, the vendor will submit (in writing) a description of the problem and proposed resolution to the Agency’s primary point of contact.

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12. DELIVERABLES AND MILESTONES:

12.1. Specific deliverables and milestones will be defined when the Resource Call (RC) is sent to the vendors. They will be outlined in the associated Statement of Work (SOW), and during the staff augmentation engagement, those deliverables and milestones will be reviewed by the Agency.

12.1.1 Examples include, but not limited to: project plan, communication plan, management plan, business analysis report, project reports and recommendations, requirement specification document, system documentation, test plan, user acceptance plan, training plan, user guides, help desk management plan, disaster recovery/contingency plan, implementation plan, etc.

RFP 0068-N, Page 19 of 25

SECTION 7: PROPOSAL SUBMISSION REQUIREMENTS

1. PRE-PROPOSAL CONFERENCE:

1.1. A pre-proposal conference will not be held in connection with this RFP.

2. MINIMUM ELIGIBILITY, TECHNICAL PROPOSAL, FORMAT AND

CONTENTS:

2.1. Proposals should be submitted in three major sections: the Technical Proposal, Section 9 Vendor

Verification and the Pricing and Delivery Schedule (Attachment C). Omission of this section or any item within this section may result in the proposal being eliminated. The proposer should, at a minimum, address the following points:

2.2. Minimum Vendor Eligibility Criteria

To qualify for technical evaluation, proposers must meet the following minimum thresholds. These criteria must be clear in the submitted proposal.

2.2.1. Clear listing of all technical submission sections and attachments in a table of contents.

2.2.2. Designation of two (2) primary account representatives who will serve as the main contacts for all upcoming Resource Calls (RC) and contract management activities. The Contractor must notify ETS immediately of any staffing changes to these roles.

2.2.3. Minimum of two (2) consecutive years of operation providing technology and/or professional services staff augmentation.

2.2.4. Successfully completed at least one (1) state, federal, or public sector IT staff augmentation contracts within the last three (3) years.

2.3. Technical Proposal

2.3.1. Executive Summary: High-level summary of the technical proposal highlighting the proposer's qualifications, core competencies, and overall approach.

2.3.2. Proposer Background & Experience: Overview of company history, primary locations, organizational size, and technical capabilities demonstrating sufficient capacity to deliver resources on time.

2.3.3. Professional Resumes: Submission of two (2) professional resumes demonstrating expertise in two (2) of the Service Descriptions defined in Section 6 and in Resource Augmentation Program Service Description (Attachment B). Qualifications must reflect hands-on project experience and education. Training certifications alone will not suffice.

2.3.4. Corporate References: Contact details for at least two (2) client references from projects completed within the past three (3) years. The State reserves the right to contact references via phone, email, or mail, as well as consult other State of Wyoming agencies regarding past performance.

2.3.5. Project Delays & Risk Management: Detailed explanation of how project delays will be mitigated, including resource depth and staffing availability strategies.

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3. PRICING & DELIVERY FORMAT AND CONTENT:

3.1. Each applicable proposer should upload the Technical Proposal, Section 9 Vendor Verification and the Pricing and Delivery Schedule (Attachment C) as separate documents, and identify them as such, using the Public Purchase online bidding system. The price to be entered on the Pricing and Delivery Schedule (Attachment C) is a Not-to-Exceed (NTE) rate. The proposer should ensure all signatures and identifying numbers are properly affixed to this page in order for the Pricing and Delivery Schedule (Attachment C) to be accepted.

3.1.1. The Pricing and Delivery Schedule (Attachment C) itemizes the all-inclusive price for all activities related to this RFP, which includes the first year’s costs.

4. ORAL PRESENTATIONS / INTERVIEWS:

4.1. Oral Presentations will not be held in connection with this RFP.

REMAINDER OF PAGE INTENTIONALLY LEFT BLANK

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SECTION 8: EVALUATION METHODOLOGY

1. OVERVIEW:

1.1. The Agency will conduct a comprehensive, fair, objective and impartial evaluation of proposals received in response to this Request for Proposal. Proposals will be evaluated independently by the evaluation committee members. The evaluation committee shall be made up of members representing the project subject expertise. The evaluation committee will review and score all proposals independently and consolidate the scores in order to determine the award.

2. COMPLIANCE WITH MANDATORY REQUIREMENTS:

2.1. To be considered responsive, a submitted proposal should meet the minimum requirements defined in this RFP. The minimum requirements are intended to ensure that evaluation of the Technical Proposal can proceed and that the Contractor agrees to perform all responsibilities within the RFP.

3. MINIMUM ELIGIBILITY AND TECHNICAL SCORING:

3.1. MINIMUM VENDOR ELIGIBILITY CRITERIA (Pass/Fail): Proposers must meet the baseline threshold requirements established in Section 7 2.2 of this RFP to qualify for further technical evaluation listed below:

3.1.1. Proposer must provide a table of contents clearly listing of all technical submission sections and attachments. (Pass/Fail)

3.1.2. Proposer must designate of two (2) primary account representatives who will serve as the main contacts for all upcoming Resource Calls (RC) and contract management activities.

(Pass/Fail)

3.1.3. Proposer has demonstrated a minimum of two (2) consecutive years of operation providing technology and / or professional services staff augmentation. (Pass/Fail)

3.1.4. Proposer has demonstrated the successful completion of at least one (1) state, federal, or public sector IT staff augmentation contracts within the last three (3) years. (Pass/Fail)

4. TECHNICAL PROPOSAL EVALUATION:

4.1. EXECUTIVE SUMMARY: 20 Points. High-level summary of the technical proposal highlighting the proposer's qualifications, core competencies, and overall approach.

4.2. PROPOSER BACKGROUND AND EXPERIENCE: 20 Points. Proposer must submit an overview of the firm’s history, primary locations, organizational size, and technical capabilities demonstrating sufficient capacity to deliver IT resources on time.

4.3. PROFESSIONAL RESUMES: 20 Points. Proposer must submit exactly two (2) professional resumes demonstrating expertise in the Service Descriptions defined in Section 6 and also in the Resource Augmentation Program Service Description (Attachment B). Qualifications must reflect hands-on experience rather than training or certifications alone.

4.4. CORPORATE REFERENCES: 20 Points. Contact details for at least two (2) client references from projects completed within the past three (3) years. The State reserves the right to contact references via phone, email, or mail, as well as consult other State of Wyoming agencies regarding past performance.

4.5. PROJECT DELAYS AND RISK MANAGEMENT: 20 points. Proposer must provide a detailed explanation of how project delays, resource vacancies, and unexpected departures will be mitigated, demonstrating depth of resource pools and staffing availability strategies.

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5. FINAL SELECTION AND AWARD

5.1. Proposers who receive a Pass on all 4 minimum requirements and achieve a cumulative score of seventy (70) points or higher on the technical proposal scoring, will be deemed responsive and responsible and will be eligible for award of a Master Service Agreement (MSA). Proposers must meet the baseline threshold requirements established in Section 7 2.2 of this RFP to qualify for further technical evaluation listed below. The State of Wyoming reserves the right to award MSAs to multiple qualified vendors to ensure robust coverage for future Resource Calls

5.1.1. Specific resource resumes will not be scored during this master RFP process and will be competitively evaluated during individual Resource Calls (RC) once the program is active.

6. COST PROPOSAL COMPLIANCE (Pass/Fail)

6.1. Pricing and Delivery Schedule (Attachment C) submission & Not-to-Exceed (NTE) Integrity

6.1.1. Proposer submitted a fully completed Pricing and Delivery Schedule (Attachment C) separate from the Technical Proposal. The price schedule must establish binding Not-to- Exceed (NTE) hourly rates for all requested roles and experience levels outlined in Attachment B.

6.1.2. Submission of the Pricing and Delivery Schedule (Attachment C) containing Not-to- Exceed (NTE) rates is a mandatory pass/fail requirement to qualify for the program.

Pricing competitiveness will be evaluated during individual, job-specific Resource Calls (RC) once the Master Service Agreements (MSA) are executed.

7. MINIMUM ELIGIBILTY CRITERIA:

Table of Contents Pass/ Fail

Primary Points of Contact Pass/ Fail

Staff Augmentation Service Experience Pass/ Fail

Successful Staff Augmentation Pass/ Fail

Total Pass/ Fail

8. EVALUATION POINT SUMMARY:

Executive Summary 20 Points

Proposer Background and Experience 20 Points

Professional Resumes 20 Points

Corporate References 20 Points

Project Delays and Risk Management 20 Points

Total 100 Points

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9. FINAL RANKING OF PROPOSALS:

9.1. Proposers who pass all four minimum requirements and earn at least 70 points on the technical proposal will be deemed responsive and responsible, making them eligible for a Master Service Agreement (MSA) award. To qualify for technical evaluation, proposers must first meet the baseline threshold requirements in RFP Section 7.2.2. The State of Wyoming reserves the right to award MSAs to multiple qualified proposers to ensure comprehensive coverage for future Resource Calls.

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SECTION 9: VENDOR VERIFICATION SIGNATURE PAGE

The undersigned agrees to provide staff augmentation and resource capacity services to the Wyoming Department of Enterprise Technology Services (Agency) in accordance with the Request for Proposal, General Provisions, Special Provisions and Pricing and Delivery Schedule (Attachment C) for Request for Proposal Number 0068-N.

1. BY SUBMISSION OF A PROPOSAL, THE PROPOSER CERTIFIES:

1.1. Prices in this proposal have been arrived at independently, without consultation, communication or agreement for the purpose of restricting competition.

1.2. The Proposer has not and will not attempt to induce any other person or firm to submit a proposal for the purpose of restricting competition.

1.3. The person signing this proposal certifies they are authorized to represent the company and are legally responsible for the price and supporting documentation provided as a result of this advertisement.

1.4. Proposer will comply with all applicable state and federal regulations, policies, guidelines and requirements.

Prices in this proposal have not been knowingly disclosed by the proposer nor will they be disclosed prior to award.

2. GENERAL INFORMATION:

Proposer Name: Phone:

Email Address:

Mailing Address:

City: State: Zip:

Employer Identification Number (EIN):

3. OWNERSHIP AND CONTROL:

Proposer’s Legal Structure

Sole Proprietorship General Partnership Corporation

Limited Partnership Other

The proposer shall provide to the Agency a certificate of good standing from the Wyoming Secretary of State or other proof that proposer is authorized to conduct business in the State of Wyoming before performing work under this Contract. The proposer shall ensure all annual filing and corporate taxes due and owing to the Wyoming Secretary of State’s office are up-to-date before signing the contract. Proposers may contact the Wyoming Secretary of State’s office, Corporate Division at (307) 777-7311 for assistance.

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4. VENDOR VERIFICATION

I certify under penalty of perjury, that I am a responsible official (as identified above) for the business entity described above as the proposer, that I have personally examined and am familiar with the information submitted in this disclosure and all attachments, and that the information is true, accurate and complete. I may be charged significant penalties for submitting false information, including criminal sanctions, which can lead to fines and/or imprisonment.

Signature___________________________________ Date _______________________

Title____________________________________ Name _____________________________