Attachment D State of Wyoming Resource Call Template (1).docx

Attachment D

RESOURCE AUGMENTATION PROGRAM (RAP)RESOURCE CALL TEMPLATE

RESOURCE CALL NUMBER: [INSTRUCTION FOR RAP TEAM:] RAP-RC-###

PROJECT TITLE: [REQUIRED POC INPUT:] [PROJECT TITLE]

DUE DATE: [INSTRUCTION FOR RAP TEAM:] [DATE]

REQUESTING AGENCY: [REQUIRED POC INPUT:] [AGENCY NUMBER & NAME]

AGENCY REPRESENTATIVE: [REQUIRED POC INPUT:] [NAME]

PROCUREMENT BUYER: [REQUIRED POC INPUT:] [NAME]

EMAIL: [REQUIRED POC INPUT:] [EMAIL]

PHONE NUMBER: [REQUIRED POC INPUT:] [PHONE NUMBER]

SECTION 1: RESOURCE CALL OVERVIEW & KEY DATES

1.1. RESOURCE CALL IDENTIFICATION

• Resource Call Reference: [INSTRUCTION FOR RAP TEAM:] RAP-###

• Project Title: [REQUIRED POC INPUT:] [Project Title]

· Requesting Agency: [REQUIRED POC INPUT:] [Agency Number] [Agency Name] - [Agency Division]

• Authorized Requestor: [REQUIRED POC INPUT:] [Name, Title]

1.2. KEY MILESTONE DATES /TIMES

The following table outlines the timeline for this Resource Call. Adherence to these dates is required for submission compliance.

SECTION 2: INSTRUCTIONS TO VENDORS & SUBMISSION RULES

2.1. ELIGIBILITY TO PARTICIPATE

Only vendors who have successfully qualified and executed a Master Service Agreement (MSA) under RFP 0068-N and who are authorized to perform the specific services requested herein are eligible to submit proposals in response to this Resource Call. Vendor submissions must align with the service categories they indicated they could perform and for which they were qualified in their master RFP proposal. Submissions from non-contracted entities, or from contracted vendors for service categories they are not authorized to perform, will be rejected automatically without review.

2.2. SUBMISSION CHANNEL & INSTRUCTIONS

The State of Wyoming Department of Administration & Information (A&I) Procurement Office will receive proposals exclusively through the Public Purchase online bidding system (Public Purchase Online Bidding System). No email, fax, or paper submissions will be accepted. Proposals are due no later than the date and time specified in Section 1.2.

2.3. MODIFICATIONS AND WITHDRAWAL LIMITATIONS

Proposers may alter or withdraw their proposals via the Public Purchase online bidding system at any time prior to the official closing date and time. Once the closing deadline has passed, no modifications are permitted. If a proposer's submission is accepted and they fail to furnish the resources or services specified, that vendor may be eliminated from future consideration for all subsequent Resource Calls.

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SECTION 3: PROJECT BACKGROUND & SCOPE OF ACTIVITY

3.1. PROJECT SUMMARY & BUSINESS IMPACT

[REQUIRED POC INPUT:] [Insert a paragraph or two here summarizing the project, the primary technical challenge to be solved, and the overall business impact this initiative will have on the State of Wyoming and its citizens.]

3.2. DESIRED PROJECT MILESTONES & TARGET DATE

The selected resources are expected to start and complete work in accordance with the following estimated target dates:

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SECTION 4: RESOURCE REQUIREMENTS & WORK DETAILS

4.1. RESOURCE SPECIFICATIONS

[REQUIRED POC INPUT:] [Insert 3-5 sentences describing the specific resources, roles, or services required to fulfill this request. Define the exact technical profiles and experience levels.]

• [REQUIRED POC INPUT:] Required Resource Types: [Add, e.g., Senior Developer, Database Architect]

• [REQUIRED POC INPUT:] Number of Resources Needed: [Add, e.g., 2 FTE]

• [REQUIRED POC INPUT:] Anticipated Duration: [Add, e.g., 12 Months (with option to extend)]

4.2. RESOURCE QUALIFICATIONS

[REQUIRED POC INPUT:] [Define the mandatory and preferred qualifications of the candidates here. Include years of experience, specific technical capabilities, [OPTIONAL CLAUSE:] certifications if requested (such as PMP or Scrum Master), and public sector background as applicable to your project. This should align with the evaluation scoring in Section 8.]

• [REQUIRED POC INPUT:] Required Experience: [Add, e.g., 8–12+ years of enterprise IT project management experience] •[OPTIONAL CLAUSE:] Preferred Certifications: [Add, e.g., PMP, Agile/Scrum certifications]

4.3. WORK LOCATION & EQUIPMENT

4.3.1. [REQUIRED POC INPUT:] Primary Work Location: [Add, e.g., On-site in Cheyenne, WY / Remote / Hybrid]

4.3.2. [REQUIRED POC INPUT:] Standard Work Schedule: [Add, e.g., Monday through Friday, 8:00 AM to 5:00 PM MT]

4.3.3. [REQUIRED POC INPUT:] Contractor Equipment & Software: Use this section to explain the accessibility, equipment, and security standards your project requires. While you will list your specific project needs in the template, every vendor must follow the State’s core safety and accessibility rules. Make sure your text clearly reminds vendors that any software, website, or document they build must be easy to use for people with disabilities (WCAG 2.1 AA compliant), whether built for the public or internal State employees. You must state clearly that all work, remote access, and data hosting must happen strictly inside the United States, as no overseas work is allowed. Require vendors to tell you in writing if they use any AI tools, and explicitly state that State data can never be used to train AI models. Note that contractors must provide their own computers and software, and if they use vendor equipment, they must legally guarantee their devices are encrypted, updated, and protected by anti-virus software, while strictly forbidding them from saving State data directly onto personal laptops. Finally, explain that the State will provide necessary log-ins, VPN access, and on-site internet, but all logins require Multi-Factor Authentication (MFA). Remind agencies that workers must sign non-disclosure agreements (NDAs) and follow State IT Policies, including deleting or returning all-State data when the job is done.

4.4. STATE PROVIDED RESOURCES

To ensure project success, the State of Wyoming may allocate the following oversight resources:

A Project Manager may be provided by the State of Wyoming to oversee governance and compliance.

A Resource Augmentation Program (RAP) process point of contact (POC) will be available to assist with questions, concerns, or guidance regarding the RAP, Project Agreement (PA), or Statement of Work (SOW). The Requesting Agency will designate [REQUIRED POC INPUT:] Number (#) Subject Matter Experts (SMEs), each dedicating an agreed upon number of hours per week to support resource onboarding and clarify business requirements.

SECTION 5: BUSINESS OBJECTIVES & EXPECTED DELIVERABLES

5.1. BUSINESS NEEDS & OBJECTIVES

[REQUIRED POC INPUT:] [Insert a brief description and a bulleted list of broad business needs and objectives. For example, 'The selected resource must develop and implement a payment integration that allows for online payments utilizing the State’s approved payment processor, i3BIS.'] [REQUIRED POC INPUT:] Objective 1: [Insert objective detail] [REQUIRED POC INPUT:] Objective 2: [Insert objective detail]

5.2. EXPECTED OUTCOMES & SYSTEM FUNCTIONALITY

[REQUIRED POC INPUT:] [Insert a bulleted list of the desired technical functionalities, product outcomes, and milestones that the proposed resources must successfully deliver.] [REQUIRED POC INPUT:] Outcome 1: [Insert outcome detail] [REQUIRED POC INPUT:] Outcome 2: [Insert outcome detail] [OPTIONAL CLAUSE:] Expected Project Management Artifacts: Project Charter, Scope Statement, Work Breakdown, Milestone Schedule, Stakeholders (other State of Wyoming agencies), Communication Plan and Training Plan requirements.

SECTION 6: REPORTING & KNOWLEDGE TRANSFER REQUIREMENTS

6.1. CONTRACTOR REPORTING REQUIREMENTS

The selected vendor’s resources will be required to submit regular updates to State management.

6.1.1. Reporting requirements and cadence options: [OPTIONAL CLAUSE:] (add all that apply)

· Weekly progress reports: Detailing hours worked, milestones achieved, active deliverables, emerging risks, and associated mitigation strategies. Progress reports must include detailed hours worked and corresponding task progress. These reports must be submitted prior to or concurrently with monthly invoices to enable Agency reconciliation against billed amounts.

· Regular daily: Updates to risk and issue logs.

· Monthly progress updates for the Executive Steering Committee

· Monthly Management & Budget Reporting: Summarizing contract financial expenditure compared to projected burn rates as agreed upon with the Agency

· Progress on Deliverables: Status of active milestones.

· Bi-weekly stakeholder updates and escalation reports.

· Ad Hoc Reporting: Custom progress summaries as requested by the Agency SME’s, Stakeholders, Agency Leadership, or set up during the SOW/ PA collaboration process.

6.1.2. Knowledge Transfer Activities: Track progress against internal and State ownership goals.

6.1.3. Ensure full operational readiness through structured training.

6.1.4. Risk Identification & Analysis: Active and emerging risks affecting scope, schedule, or budget.

6.1.5. Mitigation & Solutions: Actions and proposed resolutions for obstacles.

6.2. TRAINING & KNOWLEDGE TRANSFER PLAN (Delete section if not applicable)

6.2.1. Proposer must outline a comprehensive knowledge transfer plan. This includes training of internal agency staff or users, external users, and system administrators. The plan must describe the exit strategy to transition operations back to State personnel smoothly, including:

6.2.2. Structured train-the-trainer sessions.

6.2.3. Delivery of exhaustive technical documentation, system architectures, and runbooks.

SECTION 7: DATA & SECURITY CONSIDERATIONS

7.1. DATA CLASSIFICATION LEVEL

7.1.1. To assist vendors in tailoring candidate submissions and security protocols, the Requesting Agency has classified this project's data as (select the highest level that applies):

· Level C (Public Information): Project data is public information which poses no risk to the State if made generally available.

· Level B (Important Internal): Project data is state information whose loss, corruption, or unauthorized disclosure is of importance only inside the State and may result in a tangible business, financial, or legal loss.

· Level A (Confidential / Sensitive): Project data is confidential information whose loss, corruption, or unauthorized disclosure would seriously harm the State’s reputation or business position, resulting in severe financial and legal loss.

7.2. SECURITY POLICIES & COMPLIANCE REQUIREMENTS

7.2.1. Proposers must demonstrate technical capability across all operational areas required by the Resource Call (including software, networking, interfaces, and ADA compliance) and adhere to the following core standards:

7.2.2. Full compliance with ADA Section 508 and WCAG 2.1 AA for all interfaces and deliverables.

7.2.3. 100% US-based hosting, access, and staffing. Offshoring is strictly prohibited.

7.2.4. Written disclosure of any AI tools used with State data. State data will never be used to train AI models. Algorithmic bias mitigation plan required.

7.2.5. [OPTIONAL CLAUSE:] Resources will adhere to State IT policies and the requesting agency may require a signed NDA to complete work described within the Resource Call.

7.2.6. Data Handling: The secure return or destruction of all State data upon the drafted and agreed upon completion date in the signed PA / SOW.

7.2.7. State IT Policies

7.2.8. All services, resources, and work products must comply with the terms, conditions, and standards set forth in the master RFP and the finalized contract.

SECTION 8: EVALUATION METHODOLOGY & SCORING SUMMARY

8.1. EVALUATION PROCESS

The State of Wyoming will conduct a comprehensive, fair, and impartial evaluation of proposals. An Evaluation Committee representing the project's subject matter expertise will independently score responsive technical submissions. The committee will consolidate scores to determine the final award.

8.2. COST PROPOSAL COMPLIANCE

8.2.1. The proposer must include a total all-inclusive price containing the hourly rates for proposed resources and services. The submitted hourly rates must be aligned with the Not-to-Exceed (NTE) rates established under the vendor's Master Service Agreement (MSA). The prosper must submit a cost proposal as a supporting document showing a total all-inclusive price, Not-to-Exceed (NTE) rates, cost breakdown, etc.

8.2.2. The MSA-compliant Not-to-Exceed (NTE) hourly rate is a mandatory Pass/Fail requirement to qualify for selection. Proposals submitted without cost proposal, or those containing rates exceeding MSA caps, or those utilizing lump-sum and deliverable-only structures rather than hourly rates, will receive a rating of Fail and be disqualified from the evaluation process.

8.3. TECHNICAL SCORED CRITERIA

The technical proposal will be evaluated using the following criteria:

8.3.1. Proposer Background & Experience [REQUIRED POC INPUT:] (Max [XX] Points): Evaluation of the proposer's demonstrated history, capabilities, and record of successfully providing resources and delivering projects specifically within the exact service area, technical domain, or resource profile requested in Section 4 (Resource Specifications) and Section 5 (Business Objectives & Deliverables) of this Resource Call. Generic boilerplate or experience unrelated to this specific Resource Call request will not receive full credit.

8.3.2. Staffing Resumes & Experience [REQUIRED POC INPUT:] (Max [XX] Points): Detailed review of the candidate(s) resumes with include specific qualifications, technical competencies, mandatory/preferred experience levels, and [OPTIONAL CLAUSE:] professional certifications as defined in Section 4.1 (Resource Specifications) and Section 4.2 (Resource Qualifications). Resumes and references must explicitly demonstrate hands-on experience performing identical or closely related roles within the past [REQUIRED POC INPUT:] three (3) years, including direct experience delivering the specific project outcomes detailed in Section 5.2.

8.3.3. Value Added [REQUIRED POC INPUT:] (Max [XX] Points): Evaluation of the proposer's methodology for fulfilling the business objectives, key deliverables, and system functionality outlined in Section 5, reporting and knowledge transfer requirements in Section 6. This includes any project-tailored tools, governance frameworks, or value-added capabilities that directly enhance project delivery and can show a value add to the need outlined in this Resource Call.

8.3.4. Candidate Interview [REQUIRED POC INPUT:] (Max [XX] Points): Proposed candidates must participate in technical interviews or scenario demonstrations. Candidates will be evaluated on their direct domain expertise, technical problem-solving, and communication skills as applied to the specific technical scenarios, architecture, and operational environment described in this Resource Call.

8.3.5. Cost Proposal (PASS/ FAIL): The proposer must submit a Cost Proposal containing the hourly rates for all proposed resources and services. The submitted hourly rates must not exceed the Not-to-Exceed (NTE) rates established under the vendor's Master Service Agreement (MSA) for the specific labor categories and experience levels requested in Section 4.1.

8.4. EVALUATION POINTS SUMMARY TABLE

8.5. FINAL RANKING & AWARD DECISION

The State of Wyoming will be the sole authority in evaluating proposals. Technical points will be tallied for all proposers who pass the cost compliance requirement. The highest-scoring responsive proposer will be selected. The State reserves the right to reject any or all proposals, to waive any technical defects, and to award the contract in whole or in part if deemed in the State's best interest.

SECTION 9: PROPOSAL PRICE AND SIGNATURE PAGE

9.1. PROPOSAL PRICE

The undersigned agrees to provide services for [INSTRUCTION FOR RAP TEAM:] Resource Call Title & RC# to the [INSTRUCTION FOR RAP TEAM:] State Agency Name in accordance with the terms of this RAP Resource Call.

Enter Total Resource Call All -Inclusive Dollar Amount ______________________

Attachment D State of Wyoming Resource Augmentation Program Resource Call - ###

9.2. CONTRACT PRICE BINDING INTEGRITY

The undersigned proposer agrees to provide the resources and services specified in this Resource Call in strict accordance with the terms of their Master Service Agreement. Hourly rates proposed below represent the absolute maximum billing rates for the duration of this engagement and cannot exceed the caps established in the Master Agreement.

9.3. PROPOSER CERTIFICATIONS

By submission of this proposal, the Proposer certifies that:

· Prices have been arrived at independently, without collusion or communication restricting competition.

· The Proposer has not and will not attempt to induce any other firm to restrict competition.

· The signatory is fully authorized to represent the business entity and is legally responsible for pricing accuracy.

· The Proposer will comply with all state and federal regulations, policies, and guidelines.

9.4. VENDOR GENERAL INFORMATION

9.5. OWNERSHIP & SECRETARY OF STATE STANDING

Proposer Legal Structure:

The proposer must provide proof of good standing with the Wyoming Secretary of State and demonstrate that they are fully authorized to conduct business in Wyoming. All annual filings and corporate taxes must be current prior to final execution of the Participation Amendment.

9.6. VENDOR VERIFICATION & SIGNATURE

I certify under penalty of perjury that I am a responsible official for the business entity described above as the proposer, that I have personally examined and am familiar with the information submitted in this disclosure and all attachments, and that the information is true, accurate, and complete. I acknowledge that submitting false information may lead to significant administrative, civil, or criminal penalties, including fines and/or imprisonment.

Name Title

Signature Date