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Work involves assisting in analyzing systems outlines to develop programs for computer applications, writing solution programs, documenting the methods and procedures used in program development, and testing and correcting programs. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Develops block diagrams and machine logic flowcharts to represent operations and data flow for applications.

Captures requirements using industry standard development frameworks and tools. Designs reports, forms and letters along with computer terminal screen displays to accomplish goals of user request. Reviews screens, reports, forms and letters designs with users. Converts project specifications, using industry standard tools, such as object-oriented tools and code generation, into sequence of detailed instructions and logical steps for coding into language processable by computer, applying knowledge of computer programming techniques and computer languages.

Enters program codes into computer system. Enters commands into computer to run and test program. Reads computer printouts or observes display screen to detect syntax or logic errors during program test, or uses diagnostic software to detect errors. Replaces, deletes, or modifies codes to correct errors. Analyzes, reviews and alters program to increase operating efficiency or adapt to new requirements. Writes documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Assists users to solve operating problems. Recreates steps taken by user to locate source of problem and rewrites program to correct errors.

May use computer-aided software tools in each stage of system development. May train users to use program. May oversee installation of hardware and software. May provide technical assistance to program users. May install and test program at user site. May monitor performance of program after implementation. May specialize in developing programs for business or technical applications.

Programmer /Developer Analyst 1 1-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre- established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

Programmer /Developer Analyst 2 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Programmer /Developer Analyst 3 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

Database Architect Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Cleans and maintains the database by removing and deleting old data. Must be able to design, develop and manipulate database management systems, data warehouses and multidimensional databases. Requires a depth and breadth of database knowledge hat shall help with formal design of relational databases and provides insight into strategic data manipulation. Responsible for making sure an organization's strategic goals are optimized through the use of enterprise data standards. This frequently involves creating and maintaining a centralized registry of metadata.

Preference - Has working knowledge of EIR Accessibility standards and assistive technologies. Ensures that all user interfaces for database administration and inputting, viewing, outputting data(via reports) are compliant with accessibility standards

Database Architect 1 1-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre- established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

Database Architect 2 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Database Architect 3 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

Digital Accessibility Auditor / Specialist Plans, conducts, and documents accessibility audits of digital products, applying expert knowledge of Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, Section 508, and the Americans with Disabilities Act (ADA). Evaluates user interfaces, mobile applications, and electronic documents (PDF, Word) to determine compliance with technical standards. Consults with designers and developers to identify current barriers and clarify remediation objectives. Formulates comprehensive audit reports outlining steps required to bring digital assets into compliance, using methodologies such as manual screen reader testing, keyboard-only navigation, and automated scanning.

Work involves performing detailed technical analysis of code (HTML, CSS, ARIA) to identify accessibility defects, documenting the specific failure points, and recommending precise technical solutions. Works under supervision to ensure all digital touchpoints provide an equivalent experience for users with visual, auditory, motor, or cognitive disabilities. Develops test cases and remediation roadmaps to represent the flow of assistive technology through the application.

Captures accessibility requirements using industry-standard testing tools and assistive technologies. Reviews wireframes, design mockups, and prototypes to ensure "Accessibility by Design" before production. Converts audit findings into actionable development tickets (e.g., JIRA), applying knowledge of semantic HTML and WAI-ARIA (Accessible Rich Internet Applications) design patterns.

Conducts testing using screen readers (JAWS, NVDA, VoiceOver), magnification software, and color contrast analyzers. Monitors automated scan results to detect syntax or logical accessibility errors. Recommends modifications to code to correct violations. Analyzes, reviews, and alters testing procedures to increase efficiency or adapt to new WCAG 2.2 or 3.0 emerging requirements. Writes formal Accessibility Conformance Reports (ACR) based on the Voluntary Product Accessibility Template (VPAT). Writes documentation for developers to describe logic and code corrections. Assists team members in solving complex ARIA mapping problems.

Digital Accessibility Auditor / Specialist 1 1–3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within the accessibility field, specifically WCAG 2.1 Level A and AA. Relies on instructions and pre-established guidelines (such as a standard audit checklist) to perform the functions of the job. Primary job functions focus on identifying defects and do not typically require exercising independent judgment on complex architectural remediations.

Digital Accessibility Auditor / Specialist 2 4–7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures including advanced ARIA patterns and mobile accessibility (iOS/Android). Relies on experience and judgment to plan and accomplish remediation goals. A certain degree of creativity and latitude is required to find solutions for complex, custom-built widgets that lack native HTML support. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Often holds a professional certification (e.g., CPACC or WAS).

Digital Accessibility Auditor / Specialist 3 8 or more years of experience. Relies on extensive experience and judgment to plan and accomplish high-level compliance goals, including legal risk mitigation and agency-wide policy development. Independently performs a variety of complicated tasks, such as enterprise-level audits and strategic governance. A wide degree of creativity and latitude is expected in balancing technical compliance with high-end UX design. Likely serves as the final authority on ADA legal requirements for the agency and holds expert-level credentials (e.g., CPWA).

Digital Accessibility Engineer / Remediation Specialist Plans, develops, tests, and remediates computer programs and web applications to ensure full alignment with WCAG 2.1 Level AA and ADA standards. Evaluates user requests and existing non-compliant systems to determine the technical feasibility, cost, and time required to perform code-level remediation. Consults with users and auditors to identify current barriers in operating procedures and clarifies program objectives for assistive technology compatibility. Formulates remediation plans outlining the code modifications required to correct accessibility defects, using methodologies such as ARIA (Accessible Rich Internet Applications) implementation and semantic restructuring.

Work involves analyzing system outlines to identify "blocker" defects, writing solution programs and patches, documenting the methods and procedures used in the remediation process, and testing and correcting programs using screen readers and keyboard-only navigation. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. Develops logic flowcharts to represent corrected data flow and focus management for interactive components.

Captures requirements using industry-standard development frameworks (e.g., React, Angular, Vue, or legacy HTML/CSS). Remediates reports, forms, and terminal screen displays to ensure they are perceivable and operable by users with disabilities. Converts audit specifications into a sequence of detailed instructions and logical steps for coding into language processable by computer.

Enters program codes and ARIA attributes into the computer system. Enters commands to run and test remediated modules. Reads computer printouts or observes display screens to detect syntax, logic, or accessibility errors during program tests. Replaces, deletes, or modifies existing code to correct accessibility violations. Analyzes, reviews, and alters programs to increase operating efficiency while maintaining strict compliance. Writes documentation to describe remediation logic, coding changes, and corrections. Assists users and internal staff to solve operating problems related to assistive technology.

Digital Accessibility Engineer / Remediation Specialist 1 1–3 years of experience in front-end development or digital remediation. Has knowledge of commonly used accessibility concepts, practices, and procedures (e.g., alt-text, color contrast, basic form labeling). Relies on instructions and pre-established audit reports to perform the functions of the job. Primary job functions focus on "surface-level" remediation and do not typically require exercising independent judgment on complex application architecture.

Digital Accessibility Engineer / Remediation Specialist 2 4–7 years of experience in the field. Familiar with standard concepts and advanced practices, including focus trapping, ARIA live regions, and complex widget remediation. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required to fix legacy code that was not originally built with accessibility in mind. Works under limited supervision with considerable latitude for the use of initiative.

Digital Accessibility Engineer / Remediation Specialist 3 8 or more years of experience. Relies on extensive experience and judgment to plan and lead enterprise-wide remediation efforts. Independently performs a variety of complicated tasks, such as modifying core design systems or shared component libraries to fix accessibility at the "global" level. A wide degree of creativity and latitude is expected to ensure remediation does not break existing site functionality.

Database Administrator Evaluates users' requests for new data elements and systems, incorporates them into the existing shared data environment, and provides technical assistance. Coordinates the use of data to ensure data integrity and control redundancy, loads databases, and reorganizes as needed. Performs data modeling and prototyping. Performs logical and physical data modeling, designs relational database models, and creates physical data models from logical data models. Performs security recovery procedures. Determines and implements database search strategies and storage requirements. Maintains data dictionary ensuring uniformity of definitions and sets standards for use of data dictionary. Monitors database performance and recommends efficiency improvements. Creates test database environment for applications section, including the creation of necessary libraries and procedures.

Executes the procedures necessary to save, retrieve, and recover databases from hardware and software failures within established procedures. Assists with determining, implementing, and enhancing standards on database security and with monitoring agency disaster recovery procedures and systems. Assists with the installation of database software and with analyzing, designing, and implementing databases. Assists in benchmarking and threshold testing of databases and with establishing and controlling necessary database security. Assists in the selection of database management software. Experience in computer systems analysis or computer programming work. Knowledge of the principles, practices, and techniques of computer programming and systems design; of computer operations, systems, and procedures; of project control and cost estimating techniques; of computer programming languages; of data processing flowcharting techniques; of database structures and theories; and of current database technologies.

Database Administrator 1 1-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre- established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

Database Administrator 2 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Database Administrator 3 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

Systems Integrator Provide services to integrate disparate systems within agencies into an Wyoming approved SaaS or related platform such as Google Cloud, Microsoft Azure, Amazon Web Services, ServiceNow and Salesforce platform. A systems integrator will be creating applications using object-oriented programming languages, doing research on technologies and solutions, and providing innovation through identifying solutions. A systems integrator must have knowledge of systems and software development life cycles, have knowledge of application integration techniques, and knowledge of relational database design, structure, use, and performance tuning. A systems integrator must have in-depth knowledge of software application and database design concepts and languages as well as rich user interface web design experience.

System Integrator 1 1-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre- established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.

System Integrator 2 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

System Integrator 3 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

network configurations and makes recommendations based on product specifications. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of network solutions. Requires experience in the technical services and support field as well as experience in network administration (DHCP, DNS, routers, firewall, etc.).

Network Engineer 1 1- 5 years experience. Responsible for Network Infrastructure support. Work includes monitoring the Network bandwidth utilization, installation, configuration, repair and maintenance. Works with all Network Monitoring tools, makes changes and recommendations for updating tools and/or adding new tools.

Network Engineer 2 More than 5 years experience. Performs highly complex network engineering work. Data engineer that operates, monitors and manages network infrastructure. Responsible for the design, implementation, management and operational support of Network Infrastructure.

GIS Analyst 1 1-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

GIS Analyst 2 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

May require specific PC, workstation, operating system, application or platform skills. Provides overall direction to the formulation, development, implementation, and delivery of a project. Exercises management responsibility over the achievement of performance, revenue, and profit objectives of a project and its contracts. Ensures that the project plan maintains tasks, schedules, estimates, and status, and disseminates information to team members and customers. Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives. Arranges for the assignment of responsibility to other supporting facilities, business areas, and support functions, and monitors their performance. Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.

Project Manager 1 1-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Project Manager 2 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

Business Analyst Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required.

Business Analyst 1 1-3 years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment

Business Analyst 2 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Business Analyst 3 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

Attachment B to Master Services Agreement Among the State of Wyoming, Department of Enterprise Technology Services, [Insert Contractor’s full legal name], and Purchasing Entities