Attachment_A_FOMS_III_SOW.pdf

ATTACHMENT A

Facilities Operations and Maintenance Services III (FOMS III) Statement of Work

NNG16572637R

Attachment A

Facilities Operations and Maintenance Services III

Statement of Work

Table of Contents

1 PART 1 – GENERAL REQUIREMENTS

1.1. Purpose

1.2. Center Facilities

1.2.1. Buildings

1.2.2. Critical Facilities

1.3. Management

1.4. Other GSFC Contracts/Government Employees

1.5. Quality Control

1.6. Security

1.6.1. Critical Access Areas

1.6.2. Compliance with Security Requirements

1.6.3. Disclosure of Information

1.6.4. Residency

1.6.5. Identification of Vehicle

1.6.6. Identification of Employees

1.6.7. Property Loss

1.6.8. Access

1.6.9. Keys

1.7. Technical Reference Library

1.8. Configuration Control

1.9. Environmental Protection

1.9.1. Compliance

1.9.2. Waste Management and Recycling

1.10. Safety

1.11. Warranty Program

1.12. Installation-Accountable Government Property, Materials and Services

1.12.1. Installation Services and Facilities

1.12.2. Installation-Accountable Government Materials (IAGM)

1.12.3. Installation-Accountable Government Property (IAGP)

1.12.4. General Purpose Equipment

1.12.4.1. Special Test Equipment

1.12.4.2. Machine Shop, Tools and Metal Shop Equipment, Heavy Equipment

1.12.5. Government Fueling Services

1.12.6. Availability of Utilities

1.12.7. Installation-Accountable Government Emergency Services

1.12.8. Installation Accountable Government Radios and Radio System

1.13. Licensing/Certification/Training

1.13.1. Licensing/Certification

1.13.2. Worker Qualifications

1.13.3. Training

1.13.4. Predictive Testing and Inspection (PT&I)

1.13.5. Personnel Certification Plan

1.14. Executive Order on sustainability in the federal government

2 PART 2 – BASELINE (Core) CONTRACT REQUIREMENTS

2.1 Program Management

2.1.1 Program management Reviews

2.1.2 Industrial Relations

2.1.3 FMD Committees

2.1.4 Formulation Activities and Program Reviews

2.2 Operations and Maintenance Program Implementation

2.2.1 Program Implementation

2.2.2 Staffing

2.2.3 Safety and Health

2.2.4 Training:

2.2.5 Emergency Procedures:

2.2.6 Safety Equipment:

2.2.7 Recertification:

2.2.8 Inspections:

2.2.9 Accidents and Near Misses:

2.2.10 Damage:

2.2.11 Safety, Health and Accident Prevention:

2.2.12 Radiation Protection:

2.2.13 Safety Plans for Equipment:

2.2.14 Quality control Plan (QCP)

2.3 Business Management

2.3.1 Contract Management, Reviews, and Reporting

2.3.2 Subcontract Management

2.3.3 Government Real and Other Property Management

2.3.4 Real Property Management:

2.3.5 Property Management:

2.4 Workmanship and Materials

2.4.1 Housekeeping:

2.4.2 Workmanship:

2.5 Historical Data

2.6 Computing Environment

2.6.1 Contractor Responsibility:

2.6.2 Government Provided Desktop Computers and Software:

2.6.3 CAD:

2.6.4 Geographical Information System (GIS) Application:

2.6.5 Archibus (CAFM):

2.7 Data – Records, Reports, and Work Plans

2.7.1 Records:

2.7.2 Hardcopy and Electronic Format:

2.7.3 Contract Completion or Termination:

2.7.4 Ownership of Information:

2.7.5 Data Collection and Reporting:

2.7.6 Preventive Maintenance (PM) Plan:

2.7.7 Annual Work Plan (AWP):

2.7.8 RCM Program Management Plan:

2.7.9 Materials Management Plan:

2.7.10 Equipment Management Plan:

2.7.11 Subcontract Management Plan:

2.7.12 Annual Cost Metrics Reports:

2.8 Operations and Maintenance

2.8.2 Prepare & Perform all Work Plans:

2.8.3 Work Control:

2.8.4 Timely & Quality Work Accomplishment:

2.8.5 Minimize Mission Interference:

2.8.6 Work Status Update:

2.8.7 Maintain CMMS database:

2.8.8 Keep Customers informed:

2.8.9 Maintain Condition Assessments:

2.8.10 Tour Equipment & Building Systems:

2.8.11 Repairs and Trouble Calls (TC)

2.8.12 Major Repairs

2.8.13 PM and PT&I

2.8.14 Electrical and Electronic Systems

2.8.15 Low Voltage

2.8.16 High Voltage

2.8.17 HVAC/R and Compressed Air Systems

2.8.18 Local Exhaust Ventilation (LEV) Systems

2.8.19 Maintenance of LEV systems

2.8.20 Mechanical Maintenance Distribution Systems

2.8.21 Elevators and Service Lifts

2.8.22 Roofing

2.8.23 Structures, Piping and Plumbing

2.8.24 Goddard Child Development Center Canopies

2.8.25 Emergency Fencing Repairs

2.8.26 Storm Water Management Structures

2.8.27 Uninterruptible Power Supply (UPS) Systems

2.8.28 Power Distribution Units (PDU) Maintenance and Repair

2.8.29 Life Safety Systems:

2.8.30 Utility Control Systems (UCS)

2.8.31 Food Service Equipment

2.8.32 KITCHEN EXHAUST HOODS

2.9 FOC/Work Reception

2.9.1 FOC

2.9.2 Work Reception

2.10 Central Power Plant

2.10.1 Building 31 Central Power Plant Complex:

2.10.2 Maintenance and Repair of Centrifugal Chillers

2.10.4 Building 24 Central Power Plant Complex

2.10.8 Building 24 pH Neutralization System

2.11 Services

2.11.1 Planning and Plant Engineering Requirements

2.11.3 Support for NASA Wide Condition Assessment

2.11.4 Development of the 5-year Requirements Plan

2.11.5 Project Packages and Briefings

2.11.6 Construction Support

2.11.7 Commissioning and Operational Readiness Review (ORR) Requirements

2.11.8 RCM Requirements

2.11.9 Outage Requirements

2.11.10 Systems Manager Requirements

2.11.11 Parts & Tool Inventory

2.11.12 Inventory Discrepancies:

2.11.13 Inventory at Contract Completion:

2.11.14 Heavy Equipment Operator and other site Requirements

2.11.15 Excavations

2.11.16 Other Duties

2.11.17 Utility Meter Requirements

2.11.18 Service Work Requirements

2.11.19 Chemical Treatment

2.11.20 Miss Utility

2.11.21 Cost Estimating

3 PART 3 – INDEFINITE DELIVERY/INDEFINITE QUANTITY (IDIQ) REQUIREMENTS

3.1 General Information

3.3 Snow and Ice Removal Scope

3.4 Additional UPS Maintenance or Replacement

3.5 Additional LEV Systems

3.6 Mechanical Systems Maintenance

3.7 Duct cleaning

3.8 Special Events

3.9 Painting and Caulking

3.10 Concrete and Paving

3.11 Additional GEWA Support

3.12 Asbestos Abatement

3.13 Lead Abatement

Introduction: GSFC facilities have on site materials that may contain lead based coatings

3.14 New Equipment

3.15 Miscellaneous Maintenance, Repairs and Services

3.16 Commissioning Services (CXA)

3.17 ENERGY MANAGEMENT PROGRAM SUPPORT

3.18 MISSION SUPPORT

3.18.1 MISSION SUPPORT AND INTEGRATION & TEST, O&M AND REPAIR

3.18.2 MISSION SUPPORT SUPERVISOR

1 PART 1 – GENERAL REQUIREMENTS

1.1. Purpose. The Contractor shall provide Facility Operation and Maintenance Services (FOMS) for the National Aeronautics and Space Administration (NASA), Goddard Space Flight

Center (GSFC), Greenbelt, Maryland. For the purpose of this contract, “GSFC” herein refers to the GSFC facility in Greenbelt, Maryland only.

All requirements listed in this Statement of Work (SOW) are baseline except for those specifically designated as Indefinite Delivery/Indefinite Quantity (IDIQ) which will be procured through the issuance of Task Orders (TOs). Appendix 1 is a complete list of the

Appendices and Attachments, and Appendix 2 is list of the acronyms throughout this document.

1.2. Center Facilities. The overall GSFC site is approximately 1,428 acres, and consists of buildings, roadways, parking areas, open spaces, and underground utility infrastructure with utility plants.

1.2.1. Buildings. GSFC has 36 major buildings and 114 minor structures on-site that range in complexity from clean rooms and laboratories to major office complexes to warehouses. The current square footage of GSFC buildings is approximately

2,502,000 net square feet. The Contractor shall be responsible for the Operations and Maintenance (O&M) of facilities systems, structures, and collateral equipment contained within this square footage including high and low voltage electrical, underground utilities, transformer yard, and Building 31 Central Power Plant O&M and repair. Building descriptions are provided in Appendix 3.

1.2.2. Critical Facilities. GSFC has a number of facilities conducting critical operations for

NASA. The availability of a number of the electrical and Heating, Ventilation, Air

Conditioning, and Refrigeration (HVAC/R) systems in these buildings is critical to the success of NASA’s mission. Examples of these critical missions include the

Hubble Space Telescope (HST) Control Center, which controls the HST in orbit and directly downloading data from on-orbit satellites and instruments. A loss of electrical power or HVAC/R to this area would present an unacceptable interruption in operations. Buildings containing such critical operations include but are not limited to: Buildings 3, 13, 14, 24, 28, 31 and 32. Buildings 3, 13, 14, 24, 31 and 32 are supported by dual commercial power feeds with Uninterruptible Power

Supplies (UPS) and backup emergency power generator capability as well as redundant chillers and chilled water circulating pumps supported on backup power generating systems. Building 28 is also a critical building supported by dual commercial power feeds with UPS.

1.3. Management. The Contractor shall manage and ensure that all aspects of the requirements in this SOW are met. The Contractor shall perform all requirements specified throughout this contract, unless otherwise stated. The performance specification allows maximum flexibility to implement the best practices and methodology of the industry while exercising creative and innovative technical approaches to meet the requirements of GSFC. The

Contractor shall continuously improve their methods and approaches as the contract evolves. All data, software, Government Furnished Equipment (GFE) and tools, Standard

Operating Procedures (SOP), etc., shall be the property of GSFC.

The Government will furnish or make available to the Contractor adequate facilities to perform all necessary functions within the scope of the contract. All such facilities will be provided in an “as-is” condition. The Contractor shall provide all management, labor, supervision, tools, equipment, materials, spare parts, incidental engineering, transportation, O&M, repair, plant engineering and planning necessary to fulfill the work required as part of this contract, unless specifically stated as furnished by NASA. These activities emphasize supporting the missions of GSFC in a safe, reliable, and timely manner, with minimum disruptions to facilities occupants and users.

The Contractor is strongly encouraged to use non-gasoline/diesel (incl. non-E-85) alternate fuel vehicles on GSFC, to the maximum extent practical, to carry out the on-site contract requirements. Electrical power through standard convenience outlets will be available for this requirement. No other form of alternate fuel is currently available on-site. With this in mind, the Contractor shall propose a plan that would convert their total fleet of vehicles to alternative fuels by the below percentages over the life of the contract. The contractor shall maintain a consistent approach to the selection of alternate fuel type, and justify why that approach is in the government’s best interest.

Contract Year 1: Convert 2% of the total fleet

Contract Year 2: Convert an additional 4% of the total fleet

Contract Year 3: Convert an additional 4% of the total fleet

Contract Year 4: Convert an additional 5% of the total fleet

Contract Year 5: Convert an additional 5% of the total fleet

Total Vehicle percentage conversion to non-gasoline/E-85 alternative fuel vehicles by the end of the contract: 20%

The Contractor shall provide O&M Services to all buildings during GSFC’s standard business hours of 8:00 a.m. – 4:30 p.m. and shall support the mission critical areas as described in this document, 24 hours per day, 7 days per week, 52 weeks per year. The Contractor shall work a primary shift which is considered “core hours” from 7:00 a.m. – 3:30 p.m., but shall have a small skilled workforce with staggered hours (from the core hours) until at least

6:00 p.m.

The most current version of NASA Procedural Requirement (NPR) NPR 8831.2F, Facilities

Maintenance and Operations Management, shall be adhered to by the Contractor. All of the current version of NPRs referred to in this SOW can be electronically accessed at the following website.

http://nodis3.gsfc.nasa.gov/

The most current version of the Goddard Policy Directives (GPDs) and Goddard Procedural

Requirements (GPRs) referred to in this SOW can be accessed at the following website.

https://gs279gdmsias.gsfc.nasa.gov

1.4. Other GSFC Contracts/Government Employees. The Government may undertake or award other contracts for additional work at or near the site of work performed under this contract. The Contractor shall fully cooperate with other contractors and Government employees, and shall carefully adapt scheduling and work performance under this contract to accommodate the work by others, and minimize impact to customers.

1.5. Quality Control. The Contractor shall provide a Quality Control Plan (QCP) in accordance with section 2.2.14 of this document.

1.6. Security.

1.6.1. Critical Access Areas. The Contractor shall be required to work in critical access areas at GSFC. These areas include some portions of Buildings 3, 13, 14 and 28 and all electrical and mechanical rooms within Buildings 3, 13 and 14. In addition, Building 24 and 31 are restricted areas with limited access; contract personnel will need key-card access or to be escorted. Contractor employees needing regular access to these areas to perform their jobs shall receive “Critical Access” training by the Government (usually several hours in duration). The Contractor shall obtain proper badges to allow easy access for accomplishing work. Background investigations are be required for certain positions that require work in critical locations. In areas identified as critical, a "SECRET" level of clearance is required.

1.6.2. Compliance with Security Requirements. The Contractor shall comply with all NASA and GSFC security requirements. A National Agency Check with Inquiries (NACI) investigation is required for all Contractor employees needing access to GSFC. At contract award and upon request, and at any time thereafter, the Contractor shall submit the name and address of each employee hired for work on this contract and http://nodis3.gsfc.nasa.gov/displayDir.cfm?t=NPR&c=8831&s=2F http://nodis3.gsfc.nasa.gov/ https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/viewLibrary.htm shall ensure all questionnaires and other required documentation be completed and submitted in a timely manner. The list shall be updated within 10 calendar days of any changes.

1.6.3. Disclosure of Information. The Contractor and its employees shall not disclose or disseminate any information concerning Government operations, including those performed by contractors for the Government, which could result in or increase the likelihood of the possibility of a breach of security or interrupt the continuity of operations. Disclosure of information relating to the services hereunder to any person not entitled to receive it, or failure to safeguard any classified information that may come to the Contractor or any person under its control in connection with work under this contract, may subject the Contractor, its agents, or employees to criminal liabilities. All inquiries, comments, or complaints arising from any matter observed, experienced, or learned as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the Contracting Officer (CO).

1.6.4. Residency. No employee or representative of the Contractor shall be admitted to the site of work unless they furnish satisfactory proof they are a citizen of the United

States, or if an alien, their residence within the United States is legal.

1.6.5. Identification of Vehicle. The company name shall be displayed on each of the

Contractor's vehicles in a manner and size that is clearly visible. All Contractor vehicles shall display a valid State license plate, shall be maintained in good repair, and adhere to Maryland Motor Vehicle Administration (MVA) regulations.

1.6.6. Identification of Employees. The company name and name of employee shall be displayed on each of the Contractor's employees’ shirts in a manner and size that is clearly visible. GSFC will provide identification badges for each Contractor employee. GSFC badges shall be worn by Contractor’s employees at all times.

1.6.7. Property Loss. The Contractor shall submit to the Contracting Officers

Representative (COR) a full report of lost or stolen Government property and equipment assigned to Contractor employees within 3 calendar days of any new missing property. The Contractor shall report any and all damage to Government property to the Protective Services Division, code 240, and the COR within 1 hour of occurrence. The Contractor shall notify and file a report with the GSFC Protective

Services Division as soon as possible and no later than 24 hours after discovery of the occurrence.

1.6.8. Access. It shall be the Contractor's responsibility to obtain authorized access from code 240 to buildings and facilities, and arrange for them to be opened and closed to accomplish work under this contract.

Visitor Badges

Unescorted visitor badges for U.S. citizens and LPR’s may be requested in the eMOD system for temporary access to center from 1-29 days. A valid form of ID will need to be provided for access to the center. Groups of more than 12 people accessing center for the same event must be requested through the Special Events Coordinator on extension 6-6873. Requests put in for more than 12 people in the eMOD system will be rejected. Foreign nationals may not be inputted through the eMOD system and must be entered into IdMAX.

Escort only badges are available to last minute U.S. citizen and LPR visitors and do not need to be requested through eMOD. A GSFC employee with a PIV badge must take responsibility for the visitor and accompany them at all times while on center. Individuals with Escort only badges found without their escorts may have their visit terminated immediately and escorts may face repercussions.

1.6.9. Keys. Keys for Government furnished spaces may be issued to a limited number of

Contractor personnel. However, it shall be the Contractor's responsibility to arrange for adequate security of the buildings and facilities at the end of each workday.

1.7. Technical Reference Library.

A Technical Reference Library (TRL) is maintained within the Facilities Management

Division (FMD). The Contractor shall provide to the TRL, through the COR, all new equipment O&M manuals relevant to this contract throughout the entire contract period.

1.8. Configuration Control

Many of the systems at GSFC are under configuration control. Therefore, the contractor shall submit in writing to the COR all requests for configuration changes and obtain

Government approval from the COR prior to making configuration changes to any existing system.

1.9. Environmental Protection.

1.9.1. Compliance. The Contractor shall conduct all operations in compliance with GSFC, Federal, Maryland, and local environmental regulations. The Contractor shall comply with the most current version of all applicable environmental permits and

GSFC implementation plans and procedures. Plans and procedures include but are not limited to:

GPD 8500.1C, Environmental Policy and Program Management

GPR 8500.1B, Environmental Planning and Impact Assessment

GPR 8500.3F, Waste Management

GPR 8500.4D, Air Quality Management Program

GPR 8500.5C, Water Management

250-WI-8500.0.7 Visual Observation of Emissions

GPR 4100.2 Hazardous Material Data Management

GPR 8500.8 Site Investigation and Remediation

200-PG-8500.1.3 Animal Management

200-PG-8500.5.1 Groundwater Monitoring and Production Well Maintenance

GSFC Integrated Contingency Plan (ICP)

The GSFC-Greenbelt Stormwater Pollution Prevention Plan (SWPPP)

NPR 8530.1A, Affirmative Procurement Program and Plan for Environmentally

Preferable Products (REVALIDATED 4/3/09 with Change 3)

All environmental protection and compliance matters shall be coordinated with the

COR and the Medical and Environmental Management Division (MEMD), code 250, of GSFC. The Contractor shall immediately report all spills of hazardous materials, or any unpermitted release to the environment to 911 (or 301-286-9111 from a non-GSFC or cellular phone) or by radioing the Facility Operations Center (FOC) from a GSFC-issued radio. The contractor shall notify MEMD of any non-routine process that results in a discharge to the sanitary sewer or storm sewer system before starting work. The Contractor shall comply with the instructions of the appropriate GSFC Safety Officer and the GSFC MEMD with respect to avoidance of conditions which create a nuisance or which may be hazardous to the health and safety of on-site personnel or the public. The Contractor shall observe and adhere to all requirements for handling and storage of combustibles, flammable and hazardous supplies, materials, waste and trash.

1.9.2. Waste Management and Recycling. The Contractor shall manage all wastes in accordance with the latest version of GPR 8500.3F, Waste Management, and the

Contractor’s waste management program. The Contractor shall maximize the recycling of materials. Under Executive Order (EO) 13423 there is a requirement to reduce solid waste materials to landfills by fifty percent (50%). Hazardous waste, universal waste and lead acid batteries generated at Goddard shall be managed in accordance with the latest version of GPR 8500.3F, Waste Management. Hazardous and universal wastes are disposed of by Code 250. Code 250 provides labeled https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2509 https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2521 https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2523 https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2524 https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/downloadFile.htm?docId=23434 http://nodis3.gsfc.nasa.gov/displayDir.cfm?t=NPR&c=8530&s=1A https://gs279gdmsias.gsfc.nasa.gov/GDMSv2/anonymousDownload.htm?docId=2523 containers and designates an accumulation area. Universal waste generated at

Goddard shall be managed in accordance with the latest version of GPR 8500.3, Waste Management. Used fluorescent bulbs shall be place in labeled universal waste containers provided by Code 250. The Contractor shall contact Code 250 when containers are full for proper disposal.

The Contractor shall follow the latest version of NPR 8530.1A, Sustainable

Acquisition, as required by contract clause 52.223-10 “Waste Reduction Program” to maintain a waste reduction program. The Contractor shall provide an annual Waste

Reduction and Recycling Accomplishments Report by November 30th detailing the waste reduction accomplishments and recycling accomplishments of the Contractor for the previous fiscal year, per contract clause 52.223-2 “Affirmative Procurement of Biobased Products Under Service and Construction Contracts” and 52.223-9.

Estimate of percentage of Recovered Material Content for EPA-Designated items.

The Contractor shall maintain a chemical inventory, including types, location, and quantities stored and used per year. The Contractor shall assign an administrator to coordinate with the MEMD, Code 250, to input the data into the GSFC Hazardous

Material Management System (HMMS).

1.10. Safety. All work shall be conducted in a safe manner in accordance with the Contractor’s approved Safety and Health (S&H) Plan and shall comply with all GSFC and Occupational

Safety Health Act (OSHA) requirements. The Contractor shall provide training and Personal

Protective Equipment (PPE) for required personnel. See section 2.2.3 of this document.

1.11. Warranty Program. The Contractor shall support and enforce all warranties. The program includes all warranties for facilities, structures, utilities, construction, and equipment that have been transferred to the property accounts of the Government, regardless of the source of the warranty. Data regarding the warranty program shall be maintained in the Computerized Maintenance Management System (CMMS). The Contractor is responsible for updating the CMMS promptly to reflect all warranties associated with newly installed equipment, including any warranties associated with the installation of replacement parts in existing equipment.

The Contractor shall perform all maintenance that is necessary for the warranties to remain in effect.

Warranted Equipment: The Contractor shall be knowledgeable of the equipment, parts, and components that are covered by warranty and the duration of such warranties. Equipment, components, and parts, other than those installed under the contract, shall not be removed or replaced, or deficiencies corrected while still under warranty of the manufacturer or the installer without prior approval of the CO and COR.

http://nodis3.gsfc.nasa.gov/displayDir.cfm?t=NPR&c=8530&s=1A

The Contractor shall provide initial response to all Trouble Calls (TC) on warranted equipment. If investigation reveals a suspected defect covered by the warranty, the Contractor shall inform the COR within 3 calendar days. All defects in material or workmanship, defective parts, or improper installation and adjustments found by the Contractor shall be reported to the COR so that necessary action may be taken. As approved by the COR, the Contractor shall make initial calls to the provider of the warranty.

1.12. Installation-Accountable Government Property, Materials and Services. In accordance with the Government property clauses in this contract, and the following paragraphs, the Government will furnish or make available to the Contractor certain Government-owned facilities, equipment, material, and utilities for use in connection with this contract.

1.12.1. Installation Services and Facilities. The Government will furnish or make available to the Contractor adequate facilities to perform all necessary functions within the scope of the contract. Facilities currently provided are listed in Appendix 4.

Adequate precautions shall be taken by the Contractor to prevent fire hazards, odors, and vermin should the Contractor choose to use the Government facilities.

All facilities shall receive the normal services (i.e., emergency, Custodial, refuse, grounds maintenance, and pest control) provided at GSFC. The Government will provide internal (within the NASA GSFC, Headquarters (HQ) and other NASA

Centers) mail service. The Contractor shall obtain written approval from the CO prior to making any modifications or alterations to the facilities. At the completion of the contract, all facilities shall be returned to the Government in the same condition as received or modified through the period of performance of the contract, except for reasonable wear and tear.

1.12.2. Installation-Accountable Government Materials (IAGM). A significant amount of

IAGM will be furnished to the Contractor on a “one-time” and “as is” basis (see

Appendix 5).

1.12.3. Installation-Accountable Government Property (IAGP). The Government will make available to the Contractor the IAGP described below. The property is classified as either General Purpose or Special equipment. Title to General Purpose and Special equipment will remain with the Government. Government-replaced equipment is subject to funding approval; therefore, specific replacement schedules are not available.

1.12.4. General Purpose Equipment. Equipment that is commercially available and has historically been provided to the Contractor in performance of this contract is listed in Appendix 6 of this contract. Appendix 6 contains both controlled equipment and non-controlled equipment. This equipment will be made available to the Contractor in an "as is" condition for its use in accomplishing work under this contract. Use of this equipment for work not directly associated with this contract is strictly prohibited. The Contractor shall be fully responsible for maintenance and upkeep of the equipment. The failure of any of this equipment to perform shall not excuse the Contractor for work required under this contract. The Contractor shall be responsible for replacing this equipment.

1.12.4.1. Special Test Equipment. Equipment considered unique to this effort and essentially permanent in duration is listed in Appendix 6 of this contract. The responsibility to control, provide maintenance, replace, or otherwise modify the inventory of mobile Special Equipment and Special Test Computer Equipment lies with the Government. Control and replacement will remain the responsibility of the Government for Special Equipment. The Contractor shall use and operate these items in a manner to ensure that maximum utilization of this equipment is made toward carrying out the requirements of the SOW.

1.12.4.2. Machine Shop, Tools and Metal Shop Equipment, Heavy Equipment. The various machine tools and equipment including, but not limited to, carpentry shop, metal shop, machine and electrical shop, plumbing shop equipment and heavy equipment will be provided to the Contractor for its use. This equipment will be made available to the Contractor in an “as is” condition for use in accomplishing the work required by this contract. Use of this equipment for work not directly associated with this contract is strictly prohibited. The Contractor shall provide maintenance and upkeep of the equipment. The failure of any of this equipment to perform shall not excuse the Contractor for work required under this contract.

Appendix 6 contains a list of all Machine Tools and Metal Shop Equipment. The Contractor is not responsible for replacing this equipment.

1.12.5. Government Fueling Services. The Government will furnish the Contractor fuel

(unleaded gas, diesel, and electricity) from the GSFC Logistics and Transportation

Management Branch, code 270, for Contractor-provided and Government-provided vehicles that are operated in conjunction with this contract.

Fuel Management Plan: The government has unique keys for disbursement of fuel for vehicles and equipment. Keys are assigned a specific ID number that corresponds to a unique vehicle or miscellaneous equipment. The contractor is responsible for the safeguarding of the fuel keys and assignment of the keys to a designated contractor management staff for control and then assignment to personnel when fueling of vehicles or equipment is required. The contractor will create a fuel receipt, to be filled out by employees when fuel is dispersed, which contains the following information: date of the fueling, vehicle ID #, mileage and gallons disbursed. The employee will sign the receipt and return to the receipt and unique fuel key to the contractors designated management staff for key control and recording on a Vehicle Fuel Log (VFL). The contractor will maintain the VFL monthly and provide a copy to the designated government representative for reconciliation.

The government representative will receive a fuel report from the government supply department and utilize this report in conjunction with the contractor provided VFL to reconcile and audit all fuel disbursements recorded for the month.

The VFL shall be submitted to the governments designated representative no later than the 5th day of the month for reconciliation.

1.12.6. Availability of Utilities. The Government will furnish the following utility services to perform the work under this contract: electricity, steam, natural gas, water, sanitary sewer, storm drain, and local communications on-site. Utilities specified above will be furnished at no cost to the Contractor. The Contractor shall comply with regulatory and energy requirements as listed and described in this contract. NASA will provide utilities to the Contractor, as needed in support of this contract. The

Contractor shall conserve water, energy and all other utilities at all times during the performance of work related to this SOW. The Contractor shall provide input to the

Government when conservation of resources can be improved.

1.12.7. Installation-Accountable Government Emergency Services. The Contractor shall post emergency telephone numbers at each job site. The Contractor shall report all emergencies by dialing 911 on Government telephones for ambulance, fire, safety, security, or environmental incidents or (301)286-9111 on cellular phones.

Protective Services may be reached directly at (301)286-7211. The GSFC Health

Unit is located in Building 97, and the phone number is (301)286-6666. It is open

Monday through Friday, between 7:00 AM and 3:30 PM. The GSFC Health Unit may only be used for emergencies.

1.12.8. Installation Accountable Government Radios and Radio System. GSFC operates and maintains a central multi-channel Ultra High Frequency (UHF) radio system for all the employees and contractors who need to use the system. This includes FOMS, Construction Management, Safety, Protective Services, Facilities Management

Division Customer Service, and Logistics. The Facilities Operations Console (FOC) located in building 31, is managed by FOMS and has the master station. The

Contractor shall monitor all channels. The console shall perform a daily radio check with key users and shall serve as the system monitor to turn in TC to the radio system maintenance contractor, when needed. The work reception desk has a desktop station and the Contractor will be provided with hand-held radios for use in managing the work under this contract. These radios will be controlled and maintained, as required by the Government. The Contractor shall not utilize any other radio communication devices in managing the work under this contract. The

Contractor shall return to the Government any used Government owned radios that become obsolete or can no longer economically be repaired or maintained. If the

Contractor determines the radio equipment turned in is still necessary to accomplish the work, the Contractor shall request (in-writing) the necessary radio and ancillary equipment and to the COR for approval.

1.13. Licensing/Certification/Training.

1.13.1. Licensing/Certification. The Contractor shall comply with all applicable Federal, Maryland, and local laws. All licenses and certificates shall be current and shall be kept current throughout the contract period. The Contractor shall ensure employees are trained in environmental compliance, hazardous materials, hazardous waste management, ozone-depleting substances, non-exempt substitute refrigerants, combustion training, asbestos O&M activities (16 hours) and (2 hours) asbestos awareness training for employees who may have contact with asbestos, safety, and emergency response, as well as other areas relevant to the work in accordance with applicable laws.

1.13.2. Worker Qualifications. The degree of skill of individuals shall be commensurate with that required for the work. All apprentices and trainees shall be supervised and shall have all work inspected by the applicable lead mechanic, technician, or engineer for their particular field. This requirement applies to all crafts.

1.13.3. Training. The Contractor shall develop and implement a training program to accomplish specialized and site-specific training and development of Contractor employees to ensure that worker skills, qualifications, certifications and experience are commensurate with the employees’ work assignment, work place risk, and consistent with aerospace/industry standards and NASA requirements. The

Contractor shall have and maintain a system to track the training requirements and status.

1.13.4. Predictive Testing and Inspection (PT&I). The Contractor shall have onsite, vibration analysis capability at or exceeding level 3 per the vibration Institutes of

America requirements. The Contractor shall have personnel experienced in all phases of PT&I, including but not limited to, Vibration Analysis, Motor Circuit

Evaluator (MCE), Ultrasonic and Ultrasound Testing and Inspection, and Balancing and Alignment of Rotational Equipment.

1.13.5. Personnel Certification Plan. Many of the elements in this contract require work on systems that are critical to the success of GSFC’s mission and are potentially hazardous. Therefore, the Contractor shall have a personnel certification plan that establishes the Contractor’s certification requirements for personnel working in these situations. The plan shall also indicate what controls are in place to ensure only qualified personnel shall be used on critical work elements. This plan shall be submitted to both the CO and COR sixty (60) calendar days after contract award and updated and re-submitted annually thereafter.

1.14. Executive Order on sustainability in the federal government. The Contractor shall support

GSFC to meet the goals of EO 13693 Planning for Federal Sustainability in the Next Decade, the Energy Independence and Security Act of 2007 (EISA 2007), and the Energy Policy Act of 2005. The goals are to reduce energy usage; measure, report, and reduce greenhouse gas emissions from direct and indirect activities; conserve and protect water resources through efficiency, reuse, and storm water management; eliminate waste, recycle, and prevent pollution; leverage acquisitions to foster markets for sustainable technologies and environmentally preferable materials, products, and services; and to maintain and operate high-performance sustainable buildings (following the Guiding Principles for Federal

Leadership in High Performance and Sustainable Buildings) in sustainable locations. The

Contractor shall comply with EO 13693 during day-to-day operations, when purchasing materials and equipment, and while completing Preventive Maintenance (PM) and repairs.

2 PART 2 – BASELINE (CORE) CONTRACT REQUIREMENTS

The work in this Section includes, but is not limited to: (1) the O&M and repair of facilities and equipment at GSFC; (2) accomplishing recurring services (such as PM and PT&I) that involve routine, periodic maintenance, and incidental repair requirements associated with facilities, utility systems, and dynamic equipment for which no specific operators are assigned; (3) operations that require the continuous presence of qualified person(s) during a specified time period, including tours to mechanical and electrical rooms to ensure equipment is operating properly; (4) planning, projects and service work; and (5) documentation and reporting requirements as stated in further

Sections.

This baseline set of requirements shall be implemented on all assets and equipment listed in

Appendix 8. Additionally, Appendix 8 gives a plus/minus number of pieces of equipment for each equipment type. As the Center constructs new buildings, deconstructs old buildings, or modifies the use of spaces, the list of assets will change marginally. NASA is operating under the policy known as “Freeze the Footprint” which requires GSFC to deconstruct an equal or greater building square footage than proposed new. In general this means that GSFC will not grow in overall facility infrastructure. The Contractor shall perform baseline work on additional assets and equipment that are within the +/- range given in Appendix 8 (Baseline Equipment by Type), without the need for a TO.

2.1 Program Management

2.1.1 Program management Reviews. The Contractor shall participate in monthly and semi-annual Program Management reviews at GSFC. These reviews shall cover all aspects of GSFC operations, including accomplishments, problems, corrective actions and other details required to provide an overview of the entire GSFC operation. Progress reviews will be scheduled and chaired by the COR and held monthly, or as directed, and shall be attended by the Contractor’s managers and supervisors and by Government personnel.

2.1.2 Industrial Relations. The Contractor shall apprise the GSFC Industrial Relations

Officer, Code 210, of its industrial relations activities. The Contractor shall apprise the CO and COR of any impending union contract negotiations and their potential programmatic impacts. These include, but are not limited to, providing contingency plans approved by the Contractor’s corporate management that would ensure meeting the requirements of the contract during periods of labor unrest or extraordinary or emergency situations or operations.

2.1.3 FMD Committees. FMD has established committees to improve facilities and infrastructure, as well as to resolve engineering issues at GSFC. The committees currently include the Energy Efficiency Committee, Reliability Centered

Maintenance (RCM) Committee, and the Emergency Management Task Group, the

MAXIMO® configuration control board. Contractor personnel shall attend and participate in these committees to insure input from the maintenance and operations organization is appropriately considered in developing FMD Division and Branch approaches to solve problems. Time commitments on these committees can vary depending upon number and activity. As an example, the MAXIMO® and

RCM teams meet biweekly and there are staff meetings weekly at the branch or division levels. There are approximately 15 meetings a month (subject to vary) to support various committees. A list of these meetings is provided in the table below:

Meeting Frequency Chairperson FOMS attendees

Energy Efficiency Committee Monthly Government Planners

Planning Staff Meeting Weekly Government Planners

Central Plant Projects Weekly Government Plant Supervisor

Project Status Bi-weekly Government Planners & Scheduler

Safety Steering Committee Bi-weekly Government Assistant Project Manager, Safety Officer, shop leads

MAXIMO Configuration Monthly Government Planners & PM scheduler

Hot & Cold Calls Monthly Government HVAC/R shop Lead and

HVAC/R planners.

Monthly Status Monthly Contractor All managers & leads.

Lifting Device Committee Quarterly Government Assistant Project Manager and Safety Officer

Electrical Staff Quarterly Government Electrical shop lead and

Electrical Planner

Shark Tank for Class III Projects Annually – includes 3-4 meetings

Government Planners

Construction of Facilities (CoF) scope & prioritization

Annually – includes 3-4 meetings

Government Planners

Multi-Year (MY) project scope & prioritization

Annually – includes 3-4 meetings

Government Planners

Facilities Review Committee (FRC) As needed Government Planners

Project Operational Ready Review

(ORRs)

As needed Government Shop Leads

2.1.4 Formulation Activities and Program Reviews. The Contractor shall participate in and support, as requested by the COR, project planning and formulation activities, and management operations meetings which include, but are not limited to, the monthly GSFC FRC meetings, and other engineering, environmental, and program reviews as shown in the table in Section 2.1.3. This may include, but not limited to, presentations on the Contractor’s implementation status, impact on the program due to proposed requirement changes or budget and funding conditions, or any other aspect of the program for which the Contractor is responsible.

2.2 Operations and Maintenance Program Implementation

2.2.1 Program Implementation.

Requirement: The Contractor shall be responsible for all planning and scheduling associated with the overall institutional program. All work shall be planned and scheduled to ensure all material, labor, and equipment are available to complete work requirements within the specified time limits and within the prescribed quality standards. Work shall be planned and executed in a manner that does not interfere with the normal occurrence of NASA and tenant business and missions, or the timely and cost efficient completion of all other ongoing and future institutional efforts. The planning and scheduling shall contain the major milestones for any assigned activity. The overall planning and scheduling process shall furnish accurate overall information which provides the Government sufficient insight into the Contractor’s ability to analyze, mitigate, and control scheduling risks to maintain flexibility and maximize the performance of contract requirements while optimizing the use of available resources. The work schedule shall be available electronically and be accessible at any time. The Contractor shall schedule staff to accommodate necessary weekend or off-shift work and avoid over-time pay for excessive hours .

The Contractor shall provide weekly status of all Task Orders via Microsoft Excel by close of business every Wednesday. This status shall include but not be limited to task order title, planned budget, actual budget, funding type (CM&O, multi-year, ROI, end-of-year, customer funded), work order number, task order number, projected start date of repair/replacement, projected end date of repair/replacement, and current status. The description status shall include any issues that are or may cause problems for scope, cost or schedule; and the current status of the task order. The

Government may require that a meeting be convened to discuss on-going projects on a bi-weekly basis, but as a minimum the Contractor shall provide on-going project status via Microsoft Excel by close of business on Wednesdays on a weekly basis. A worksheet shall be created and maintained/updated for each fiscal year.

2.2.2 Staffing.

Introduction: The Contractor shall continuously maintain an adequate qualified staff with suitable management, professional, trade, and administrative expertise to ensure that work is performed, scheduled, and completed in accordance with the contract.

Requirement: The Contractor’s training records, kept on-site, shall document thorough, accurate, and complete education levels, certifications, licenses, and any other supplementary training programs or courses that demonstrate their staff’s qualifications. All personnel shall accomplish the requirements of this contract in a professional and customer-oriented manner which includes understanding the customer’s needs, having the ability to meet those needs, and showing a commitment by every member of the Contractor’s organization to be responsive, flexible, and provide their best expertise.

The Contractor shall provide a list to the CO and COR of the names and titles of all maintenance personnel including the responsible supervisory persons authorized to act for the Contractor within 14 calendar days after award. The list shall be updated and provided to the CO and COR within 2 calendar days whenever changes occur.

The Contractor shall take any and all action necessary to ensure the conduct of its employees complies with all applicable laws, rules, regulations, and Contractor policies, and shall take any and all action necessary to ensure the safety of individuals and the work place at GSFC, which includes removing and prohibiting an employee access to GSFC. The Contractor shall at all times be fully accountable for its employees and for adequately addressing all issues raised by their presence on site in accordance with FAR 52.203-13, Contractor Code of Business Ethics and

Conduct. The Contractor shall remove from the site any individual whose behavior is deemed by the CO or the COR to be contrary to the public interest or inconsistent with the best interests of the Government.

Retention of qualified personnel and resources to accomplish work shall be in compliance with other contract terms and conditions as evidenced by resumes which may be inspected by the Government.

2.2.3 Safety and Health

Requirement: The Contractor shall conduct and document daily safety inspections.

All contractor personnel shall be technically, physically, medically and emotionally qualified for performing the duties to which they are assigned. For hazardous operations, the Contractor shall define hazard areas and exclusion zones that protect participating and non-participating personnel in the event of a mishap. The

Contractor shall establish and implement personnel limits in areas where hazardous operations occur. The Contractor shall also control access into these areas during the conduct of hazardous operations and shall ensure that only active essential personnel are in these areas during hazardous operations.

The Contractor shall report monthly on lost time accidents and reportable incident rates. A lost time accident is an incident which causes one or more days off work

(consecutive or not) after, but not including, the day of an occupational injury.

Recordable Incident Rate (RIR) is the total annual number of injuries incurred times

200,000 divided by the total annual number of hours worked.

2.2.4 Training: The Contractor shall provide all necessary training set forth by OSHA and/or NASA standards prior to work being performed. All training records shall be maintained by the Contractor and provided to any inspector or auditor when requested. All training shall remain current and up-to-date as required by OSHA and NASA standards and as set forth in 2.2.2.

2.2.5 Emergency Procedures: The Contractor shall ensure that its employees know how to report any on-center accident, fire, toxic chemical, hazardous material, electrical, security, flooding, or police emergency.

2.2.6 Safety Equipment: The Contractor shall provide all safety equipment necessary to meet the requirements of the contract. All safety equipment shall meet all current

OSHA and NASA requirements. Equipment shall be calibrated as recommended by the manufacturer and inspected before each use by trained employees. These safety requirements are specific to the various types of equipment utilized during the inspection, assembly, and checkout of hazardous systems. If respirators are required or used on a voluntary basis, contract personnel would be subject to compliance with the latest version of GPR 1820.2 Respiratory Protection.

Equipment covered under these requirements includes, but is not limited to, work platforms, trailers, basket trucks, cranes, slings, pressure vessels and hoses, boilers, transformers, switchgear, chillers, generators, and meters.

2.2.7 Recertification: All operators of overhead lifting devices and mobile cranes shall have a Crane Operator’s License issued by the GSFC Lifting Device Program

(LDE). The designs, electrical schematic diagrams, and checkout and use procedures for all equipment utilized in the checkout, control, test, monitoring, or other support function for any hazardous system or operation shall be submitted to and approved by the COR prior to utilizing the equipment in support of…