Attachment 20 - Quality Assurance Surveillance Plan.xlsx

XLSX spreadsheet 19 KB Posted

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Food Services for NIH Bethesda Campus
Solicitation number
NIHOD2015049
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QASP

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Deliverables

ITEMDUE DATEDUE TO
Sustainability PlanPrior to awardCO/COR
Insurance RequirementsPrior to Notice to ProceedCO
Online Registration in SAMPrior to Notice to ProceedCO
Record of Health Inspection1 day after inspectionCOR
Manager Resumes2 weeks prior to start of serviceCOR
Contract Representative5 days prior to start of serviceCO & COR
Preventative Maintenance Program PlanPrior to Start of ServiceCOR
Phase-in Training/Transition PlanPrior to Start of ServiceCOR
Modification to Service SchedulesPrior to Start of Service/14 Days Prior to HolidayCOR
Central Contractor RegistrationPrior to Start of ServiceCO
LicensesPrior to Start of ServiceOnsite
MSDS SheetsPrior to Start of ServiceOnsite
Price/Portion BookPrior to Start of ServiceCOR
Wellness Program PlanPrior to Start of ServiceCOR
Equipment Inventory Verification30 days after start of serviceCOR
Price Changes14 days prior to on-site implementation with COR approvalCOR
Food Illness Reports/ComplaintsDuration of Contract/Within 24 HoursCOR/DOHS
Annual Report/ReviewDuration of ContractAgency
Certified Food HandlerDuration of ContractOnsite
Contractor Inspection ReportsDuration of ContractOnsite
Fire/Civil Defense TrainingDuration of ContractOnsite
Energy Conservation PracticeDuration of ContractOnsite
HAACP PlanDuration of ContractOnsite
Cash Register Counters and Sales RecordersDuration of ContractOnsite/On Demand
HSPD 12 for new hiresDuration of ContractCOR
Price Portion Book UpdatesDuration of ContractCOR
Inspection ReportsDuration of ContractCOR
Space ModificationsDuration of ContractCOR
Manager - FacilityDuration of ContractOnsite
Menus & Nutrition InformationDuration of ContractCOR
Preventative Maintenance LogDuration of ContractOnsite
SubcontractsDuration of ContractCOR
Training Program, Records, & AttendanceDuration of ContractOnsite
Review Profit/Loss StatementDuration of ContractCO/COR
Customer Feedback ProgramDuration of ContractCOR/MGR
Caloric, Organic, Local & Sustainable LabelingDuration of ContractOnsite
Deliver Lost/Found ItemsDuration of ContractNIH Police
Daily Security ReportDuration of ContractGuard Office
Identification of Hazardous ConditionsDuration of ContractCOR
Eight Hour Food Safety Training/YearDuration of ContractCOR
Structural, Sanitary, Procedural Deficiencies/ConcernsDuration of ContractCOR
Onsite Quarterly ReviewDuration of ContractCO/COR
Lost/Stolen Identification ReportDuration of ContractCOR
Equipment Repairs/ReplacementsDuration of ContractCOR
Changes to Standard Menu Prices, Portions, or Items for Sale30 Days Prior to ChangeCOR
Manager Replacement30 Days Prior to ChangeCOR
Projected Annual BudgetBeginning of Fiscal YearCOR
Certified Year End StatementEnd of Fiscal YearCOR
Equipment Repair Log/Year to Date BalanceMonthlyCOR
Patronage and Sales ReportMonthlyCOR
Compost Material ReportMonthlyCOR
Grease/Cooking Oil ReportMonthlyCOR
Sales Mix ReportMonthlyCOR
Payment in Lieu of RentMonthlyCOR
Profit and Loss StatementMonthlyCOR
Operating StatementMonthlyCOR
Sales Product Mix ReportMonthlyCOR
Service MeetingMonthlyCOR
Patron SurveyBi-AnnualCOR
Phase-out Services90 days Prior to End of ContractOnsite

QASP 2015

Deliverable NoDeliverablePerformance StandardAcceptable Quality level (AQL)MethodFrequencyIncentive (+/-)
1Sustainability PlanProvided to COR95%DocumentationPrior to award
2Insurance RequirementsProvide to CO100%DocumentationPrior to notice to proceed
3Online Registration in SAMProvide to CO100%OnlinePrior to notice to proceed
4Record of Health InspectionProvide to COR100%Inspection reportPost inspection - 1 day after
5Price/Portion BookProvide to COR100%DocumentationPrior to start of service - 1 week
6Wellness Program PlanProvide to COR100%DocumentationPrior to start of service - 1 week
7Manager ResumesProvide to COR100%DocumentationPrior to start of service - 2 weeks
8Contract RepresentativeProvide to COR/CO100%DocumentationPrior to start of service - 5 days
9Preventative Maintenance Program PlanProvide to COR100%DocumentationPrior to start of service
10Phase-in Training/Transition PlanProvide training to new staff and report to COR100%DocumentationPrior to start of service
11Modification to Service SchedulesProvide to COR100%DocumentationPrior to start of service/14 days prior to holiday
12Central Contractor RegistrationProvide to CO100%OnlinePrior to start of service
13LicensesProvide to COR/Keep onsite100%CertificationPrior to start of service
14MSDS SheetsProvide to COR/Keep onsite100%CertificationPrior to start of service
15Equipment Inventory VerificationProvide to COR/Keep onsite95%ReportPost inspection - 30 days
16Price ChangesSubmit to COR for approval95%Documentation14 days prior to onsite implementation (with COR approval)
17Food Illness Reports/ComplaintsProvide to COR/DOHS100%ReportDuration of contract/within 24 hours
18Annual Report/ReviewSchedule review for Agency100%MeetingDuration of contract
19Certified Food HandlerWorking onsite during hours of operation100%OnsiteDuration of contract
20Contractor Inspection ReportsMake available onsite95%ReportDuration of contract
21Fire/Civil Defense TrainingPerform training onsite95%CertificationDuration of contract
22Energy Conservation PracticePerform daily onsite95%PracticeDuration of contract
23HAACP PlanProvide to COR; available onsite100%DocumentationDuration of contract
24Cash Register Counters and Sales RecordersProvide to COR on demand95%ReportDuration of contract
25HSPD 12 for new hiresAll new hires must pass inspection; report to COR100%ReportDuration of contract
26Price Portion Book UpdatesProvide to COR95%DocumentationDuration of contract
27Inspection ReportsProvide to COR100%ReportDuration of contract
28Space ModificationsDiscuss with COR prior to making any alterations to Federal property or equipment100%MeetingDuration of contract
29Manager - FacilityPresent onsite daily during hours of operation100%OnsiteDuration of contract
30Menus & Nutrition InformationMust be posted in facilities for consumers to view95%OnsiteDuration of contract
31Preventative Maintenance LogProvide to COR; Keep onsiteDocumentationDuration of contract
32SubcontractsProvide to COR; Keep onsite95%DocumentationDuration of contract
33Training Program, Records, & AttendanceProvide to COR; Keep onsite95%DocumentationDuration of contract
34Review Profit/Loss StatementProvide to COR/CO95%DocumentationDuration of contract
35Customer Feedback ProgramImplement and run daily onsite; forward to COR/Mgr100%DocumentationDuration of contract
36Caloric, Organic, Local & Sustainable LabelingMake available onsite for consumers to view100%DocumentationDuration of contract
37Deliver Lost/Found ItemsDeliverly daily to NIH Police95%ItemsDuration of contract
38Daily Security ReportProvide daily to Guard Office100%ReportDuration of contract
39Identification of Hazardous ConditionsProvide report to the COR immediately100%ReportDuration of contract
40Eight Hour Food Safety Training/YearRequire of all food service staff; provide certification/names to COR upon completion100%ReportDuration of contract
41Structural, Sanitary, Procedural Deficiencies/ConcernsAddress concerns with COR; provide follow-up100%DocumentationDuration of contract
42Onsite Quarterly ReviewPrepare for CO and COR100%MeetingDuration of contract
43Lost/Stolen Identification ReportProvide report to the COR immediately95%ReportDuration of contract
44Equipment Repairs/ReplacementsKeep log; Provide to COR95%Report/DocumentationDuration of contract
45Changes to Standard Menu Prices, Portions, or Items for SaleDiscuss with COR and provide justification100%Documentation30 days prior to effective date of price changes
46Manager ReplacementDiscuss with COR prior to hiring100%Meeting2 weeks prior to change of staff
47Projected Annual BudgetProvide to COR100%DocumentationBeginning of FY (10/1)
48Certified Year End StatementProvide to COR100%DocumentationEnding of FY (9/30)
50Patronage and Sales ReportProvide to COR100%ReportMonthly
51Compost Material ReportProvide to COR100%ReportMonthly
52Grease/Cooking Oil ReportProvide to COR100%ReportMonthly
53Sales Mix ReportProvide to COR100%ReportMonthly
54Payment in Lieu of RentProvide to COR100%CheckMonthly
55Profit and Loss StatementProvide to COR100%DocumentationMonthly
56Operating StatementProvide to COR100%DocumentationMonthly
57Sales Product Mix ReportProvide to COR100%ReportMonthly
58Service MeetingSchedule with COR100%MeetingMonthly
59Equipment Repair Log/YTD BalanceMonthly100%DocumentationMonthly
59Equipment Repair and Replacement ReserveProvide to COR100%DocumentationMonthly
60Customer SurveyConduct survey; provide results and summary to COR100%Survey; ReportBi-annually
61Transition Plan and Phase-Out ServicesProvide plan to COR and service100%Report; Service90 days prior to end of contract

&KFF0000Facility Name: NIH Campus Food Services Quality Assurance Surveillance Plan (QASP)

&KFF0000Use for 10ACRF; 10B1; 31; 35; 45; 10CRC; 35PNRC Page &P Updated &D

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