Attachment 20 - Quality Assurance Surveillance Plan.xlsx
XLSX spreadsheet 19 KB Posted
- Attached to
- Food Services for NIH Bethesda Campus
- Solicitation number
- NIHOD2015049
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QASP
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Deliverables
| ITEM | DUE DATE | DUE TO |
| Sustainability Plan | Prior to award | CO/COR |
| Insurance Requirements | Prior to Notice to Proceed | CO |
| Online Registration in SAM | Prior to Notice to Proceed | CO |
| Record of Health Inspection | 1 day after inspection | COR |
| Manager Resumes | 2 weeks prior to start of service | COR |
| Contract Representative | 5 days prior to start of service | CO & COR |
| Preventative Maintenance Program Plan | Prior to Start of Service | COR |
| Phase-in Training/Transition Plan | Prior to Start of Service | COR |
| Modification to Service Schedules | Prior to Start of Service/14 Days Prior to Holiday | COR |
| Central Contractor Registration | Prior to Start of Service | CO |
| Licenses | Prior to Start of Service | Onsite |
| MSDS Sheets | Prior to Start of Service | Onsite |
| Price/Portion Book | Prior to Start of Service | COR |
| Wellness Program Plan | Prior to Start of Service | COR |
| Equipment Inventory Verification | 30 days after start of service | COR |
| Price Changes | 14 days prior to on-site implementation with COR approval | COR |
| Food Illness Reports/Complaints | Duration of Contract/Within 24 Hours | COR/DOHS |
| Annual Report/Review | Duration of Contract | Agency |
| Certified Food Handler | Duration of Contract | Onsite |
| Contractor Inspection Reports | Duration of Contract | Onsite |
| Fire/Civil Defense Training | Duration of Contract | Onsite |
| Energy Conservation Practice | Duration of Contract | Onsite |
| HAACP Plan | Duration of Contract | Onsite |
| Cash Register Counters and Sales Recorders | Duration of Contract | Onsite/On Demand |
| HSPD 12 for new hires | Duration of Contract | COR |
| Price Portion Book Updates | Duration of Contract | COR |
| Inspection Reports | Duration of Contract | COR |
| Space Modifications | Duration of Contract | COR |
| Manager - Facility | Duration of Contract | Onsite |
| Menus & Nutrition Information | Duration of Contract | COR |
| Preventative Maintenance Log | Duration of Contract | Onsite |
| Subcontracts | Duration of Contract | COR |
| Training Program, Records, & Attendance | Duration of Contract | Onsite |
| Review Profit/Loss Statement | Duration of Contract | CO/COR |
| Customer Feedback Program | Duration of Contract | COR/MGR |
| Caloric, Organic, Local & Sustainable Labeling | Duration of Contract | Onsite |
| Deliver Lost/Found Items | Duration of Contract | NIH Police |
| Daily Security Report | Duration of Contract | Guard Office |
| Identification of Hazardous Conditions | Duration of Contract | COR |
| Eight Hour Food Safety Training/Year | Duration of Contract | COR |
| Structural, Sanitary, Procedural Deficiencies/Concerns | Duration of Contract | COR |
| Onsite Quarterly Review | Duration of Contract | CO/COR |
| Lost/Stolen Identification Report | Duration of Contract | COR |
| Equipment Repairs/Replacements | Duration of Contract | COR |
| Changes to Standard Menu Prices, Portions, or Items for Sale | 30 Days Prior to Change | COR |
| Manager Replacement | 30 Days Prior to Change | COR |
| Projected Annual Budget | Beginning of Fiscal Year | COR |
| Certified Year End Statement | End of Fiscal Year | COR |
| Equipment Repair Log/Year to Date Balance | Monthly | COR |
| Patronage and Sales Report | Monthly | COR |
| Compost Material Report | Monthly | COR |
| Grease/Cooking Oil Report | Monthly | COR |
| Sales Mix Report | Monthly | COR |
| Payment in Lieu of Rent | Monthly | COR |
| Profit and Loss Statement | Monthly | COR |
| Operating Statement | Monthly | COR |
| Sales Product Mix Report | Monthly | COR |
| Service Meeting | Monthly | COR |
| Patron Survey | Bi-Annual | COR |
| Phase-out Services | 90 days Prior to End of Contract | Onsite |
QASP 2015
| Deliverable No | Deliverable | Performance Standard | Acceptable Quality level (AQL) | Method | Frequency | Incentive (+/-) |
| 1 | Sustainability Plan | Provided to COR | 95% | Documentation | Prior to award | |
| 2 | Insurance Requirements | Provide to CO | 100% | Documentation | Prior to notice to proceed | |
| 3 | Online Registration in SAM | Provide to CO | 100% | Online | Prior to notice to proceed | |
| 4 | Record of Health Inspection | Provide to COR | 100% | Inspection report | Post inspection - 1 day after | |
| 5 | Price/Portion Book | Provide to COR | 100% | Documentation | Prior to start of service - 1 week | |
| 6 | Wellness Program Plan | Provide to COR | 100% | Documentation | Prior to start of service - 1 week | |
| 7 | Manager Resumes | Provide to COR | 100% | Documentation | Prior to start of service - 2 weeks | |
| 8 | Contract Representative | Provide to COR/CO | 100% | Documentation | Prior to start of service - 5 days | |
| 9 | Preventative Maintenance Program Plan | Provide to COR | 100% | Documentation | Prior to start of service | |
| 10 | Phase-in Training/Transition Plan | Provide training to new staff and report to COR | 100% | Documentation | Prior to start of service | |
| 11 | Modification to Service Schedules | Provide to COR | 100% | Documentation | Prior to start of service/14 days prior to holiday | |
| 12 | Central Contractor Registration | Provide to CO | 100% | Online | Prior to start of service | |
| 13 | Licenses | Provide to COR/Keep onsite | 100% | Certification | Prior to start of service | |
| 14 | MSDS Sheets | Provide to COR/Keep onsite | 100% | Certification | Prior to start of service | |
| 15 | Equipment Inventory Verification | Provide to COR/Keep onsite | 95% | Report | Post inspection - 30 days | |
| 16 | Price Changes | Submit to COR for approval | 95% | Documentation | 14 days prior to onsite implementation (with COR approval) | |
| 17 | Food Illness Reports/Complaints | Provide to COR/DOHS | 100% | Report | Duration of contract/within 24 hours | |
| 18 | Annual Report/Review | Schedule review for Agency | 100% | Meeting | Duration of contract | |
| 19 | Certified Food Handler | Working onsite during hours of operation | 100% | Onsite | Duration of contract | |
| 20 | Contractor Inspection Reports | Make available onsite | 95% | Report | Duration of contract | |
| 21 | Fire/Civil Defense Training | Perform training onsite | 95% | Certification | Duration of contract | |
| 22 | Energy Conservation Practice | Perform daily onsite | 95% | Practice | Duration of contract | |
| 23 | HAACP Plan | Provide to COR; available onsite | 100% | Documentation | Duration of contract | |
| 24 | Cash Register Counters and Sales Recorders | Provide to COR on demand | 95% | Report | Duration of contract | |
| 25 | HSPD 12 for new hires | All new hires must pass inspection; report to COR | 100% | Report | Duration of contract | |
| 26 | Price Portion Book Updates | Provide to COR | 95% | Documentation | Duration of contract | |
| 27 | Inspection Reports | Provide to COR | 100% | Report | Duration of contract | |
| 28 | Space Modifications | Discuss with COR prior to making any alterations to Federal property or equipment | 100% | Meeting | Duration of contract | |
| 29 | Manager - Facility | Present onsite daily during hours of operation | 100% | Onsite | Duration of contract | |
| 30 | Menus & Nutrition Information | Must be posted in facilities for consumers to view | 95% | Onsite | Duration of contract | |
| 31 | Preventative Maintenance Log | Provide to COR; Keep onsite | Documentation | Duration of contract | ||
| 32 | Subcontracts | Provide to COR; Keep onsite | 95% | Documentation | Duration of contract | |
| 33 | Training Program, Records, & Attendance | Provide to COR; Keep onsite | 95% | Documentation | Duration of contract | |
| 34 | Review Profit/Loss Statement | Provide to COR/CO | 95% | Documentation | Duration of contract | |
| 35 | Customer Feedback Program | Implement and run daily onsite; forward to COR/Mgr | 100% | Documentation | Duration of contract | |
| 36 | Caloric, Organic, Local & Sustainable Labeling | Make available onsite for consumers to view | 100% | Documentation | Duration of contract | |
| 37 | Deliver Lost/Found Items | Deliverly daily to NIH Police | 95% | Items | Duration of contract | |
| 38 | Daily Security Report | Provide daily to Guard Office | 100% | Report | Duration of contract | |
| 39 | Identification of Hazardous Conditions | Provide report to the COR immediately | 100% | Report | Duration of contract | |
| 40 | Eight Hour Food Safety Training/Year | Require of all food service staff; provide certification/names to COR upon completion | 100% | Report | Duration of contract | |
| 41 | Structural, Sanitary, Procedural Deficiencies/Concerns | Address concerns with COR; provide follow-up | 100% | Documentation | Duration of contract | |
| 42 | Onsite Quarterly Review | Prepare for CO and COR | 100% | Meeting | Duration of contract | |
| 43 | Lost/Stolen Identification Report | Provide report to the COR immediately | 95% | Report | Duration of contract | |
| 44 | Equipment Repairs/Replacements | Keep log; Provide to COR | 95% | Report/Documentation | Duration of contract | |
| 45 | Changes to Standard Menu Prices, Portions, or Items for Sale | Discuss with COR and provide justification | 100% | Documentation | 30 days prior to effective date of price changes | |
| 46 | Manager Replacement | Discuss with COR prior to hiring | 100% | Meeting | 2 weeks prior to change of staff | |
| 47 | Projected Annual Budget | Provide to COR | 100% | Documentation | Beginning of FY (10/1) | |
| 48 | Certified Year End Statement | Provide to COR | 100% | Documentation | Ending of FY (9/30) | |
| 50 | Patronage and Sales Report | Provide to COR | 100% | Report | Monthly | |
| 51 | Compost Material Report | Provide to COR | 100% | Report | Monthly | |
| 52 | Grease/Cooking Oil Report | Provide to COR | 100% | Report | Monthly | |
| 53 | Sales Mix Report | Provide to COR | 100% | Report | Monthly | |
| 54 | Payment in Lieu of Rent | Provide to COR | 100% | Check | Monthly | |
| 55 | Profit and Loss Statement | Provide to COR | 100% | Documentation | Monthly | |
| 56 | Operating Statement | Provide to COR | 100% | Documentation | Monthly | |
| 57 | Sales Product Mix Report | Provide to COR | 100% | Report | Monthly | |
| 58 | Service Meeting | Schedule with COR | 100% | Meeting | Monthly | |
| 59 | Equipment Repair Log/YTD Balance | Monthly | 100% | Documentation | Monthly | |
| 59 | Equipment Repair and Replacement Reserve | Provide to COR | 100% | Documentation | Monthly | |
| 60 | Customer Survey | Conduct survey; provide results and summary to COR | 100% | Survey; Report | Bi-annually | |
| 61 | Transition Plan and Phase-Out Services | Provide plan to COR and service | 100% | Report; Service | 90 days prior to end of contract |
&KFF0000Facility Name: NIH Campus Food Services Quality Assurance Surveillance Plan (QASP)
&KFF0000Use for 10ACRF; 10B1; 31; 35; 45; 10CRC; 35PNRC Page &P Updated &D
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