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ORS Division of Amenities and Transportation Services NIH Food Services Needs Assessment Overall Report

August, 2014

Attachment 19

Survey Background Purpose and Methodology Current food services contract covering the NIH main campus terminates in FY15 Used the results of the review and historical data to develop a needs assessment The survey was tested and sent to NIH employees, affiliates, contractors, volunteers, student interns, etc.

Survey Background Distribution and Response A survey link was emailed to approximately 32,000 members of the NIH-STAFF-DC-AREA mail list.

3,373 respondents (11%) accessed the survey link.

Of those 3,373 respondents, 3,216 (10%) continued on to answer at least some of the questions.

IC Classification Percentage of Respondents in Relation to Total Respondent Pool N = 3,216 respondents

Location

Percent of Respondents

IC Classification (Coverage) Percentage of Respondents in Relation to *Size of IC

* Size of ICs based on 2013 NIH Census Data

Work Location Classification Overall

* Respondents indicating they rarely or never visit the campus do not receive any further questions

On NIH Bethesda Campus (N = 2,628) I do not work on the NIH campus but I do visit the campus (N = 329) I do not work on the NIH campus and rarely or never visit the campus (N = 259) 0.81716417910447758 0.10230099502487562 8.0534825870646767E-2 Work Location

Percentage of Respondents

Work Location Classification Location: Percentage of Respondents in Relation to Total Respondent Pool N = 3,216 (2,628 on the NIH main campus, 329 regular visitors, and 259 who rarely or never visit the campus)

Work Location Classification (Coverage) Location: Percentage of Respondents in Relation to Building Occupancy N = 2,628 respondents on the NIH main campus * Building occupancy data missing

Respondent Classification N = 2,950 respondents including those working on or visiting main campus regularly. 7 respondents did not answer the question (i.e., exited the survey)

Series 1 NIH Employee (N = 2,074) NIH Affiliate (N = 376) Contractor (N = 473) Other (N = 27) 0.70305084745762714 0.12745762711864406 0.16033898305084746 9.1525423728813556E-3 Respondent Type

NIH Employees Grade Level or Pay Mechanism N = 2,060 NIH employees: 14 did not respond (i.e., exited the survey).

<1% <1% <1%

Series 1 WG 16 - 19 (N = 1) WG 5 – 7 (N = 2) WG 8 – 10 (N = 5) SES (N = 19) WG 14 – 15 (N = 22) WG 11-13 (N = 35) Other (N = 57) GS 5 – 7 (N = 73 GS 8 - 10 (N = 166) GS 14 - 15 (N = 397) Title 42 (N = 413) GS 11 - 13 (N = 870) 4.8543689320388347E-4 9.7087378640776695E-4 2.4271844660194173E-3 9.2233009708737861E-3 1.0679611650485437E-2 1.6990291262135922E-2 2.766990291262136E-2 3.5436893203883497E-2 8.058252427184466E-2 0.19271844660194173 0.20048543689320389 0.42233009708737862 Grade Level or Pay Mechanism

NIH Affiliate Designations N = 375 NIH affiliates: 1 did not respond (i.e., exited the survey).

Series 1 Freshman/Sophomore undergraduate stipend (N = 3) Pathways intern (N = 5) Junior/Senior undergraduate stipend (N = 6) Senior fellow (N = 11) Other (N = 18) Fellow: Predoctoral (N = 34) Summer internship program (N = 65) Postbaccalaureate IRTA/CRTA trainee (N = 66) Fellow: Postdoctoral (N = 167) 8.0000000000000002E-3 1.3333333333333334E-2 1.6E-2 2.9333333333333333E-2 4.8000000000000001E-2 9.0666666666666673E-2 0.17333333333333334 0.17599999999999999 0.44533333333333336 NIH Affiliate Designation

Other NIH Designation N = 27 respondents indicated “Other” designations

* “Other” category designations included: FDA Employee (N = 2), Scientist Emeritus (N = 2), CBER Employee (N = 1), and Did not comment (N = 1)

Series 1 Patient (N = 0) Student (N = 3) Tenant (N = 5) Guest (e.g., researcer, scientist, investigator, etc.) (N = 5) * Other (N = 6) Volunteer (N = 8) 0 0.1111111111111111 0.18518518518518517 0.18518518518518517 0.22222222222222221 0.29629629629629628 Other NIH Designation

Food Service Venue Ratings Overall Importance Ratings Mean Rating Food Service Venue N = 2,950 respondents Not at all important Extremely important

Series 1 Vending Machines (2,860) Coffee Bars (N = 2,847) Concession Stands/Convenience Stores (N = 2,865) Dining Centers (N = 2,871) 6.67 7.18 7.66 8.89

N = 2,871 Mean = 8.89 Median = 10.0

Not at all important Extremely important Number of Respondents Frequency of Responses

85% 13% 2%

Dining Center Importance

1 2 3 4 5 6 7 8 9 10 21 11 26 18 83 77 187 417 514 1517

N = 2,847 Mean = 7.18 Median = 8.0

Not at all important Extremely important Number of Respondents Frequency of Responses

58% 27% 15%

Coffee Bar Importance

1 2 3 4 5 6 7 8 9 10 206 99 121 97 272 134 270 432 375 841

Dining Center Use N = 2,869 respondents 899 respondents (32%) indicated they visited dining centers once a month or less

Thinking about the past year, how often did you visit the dining center(s) on the NIH campus?

Never or less than once a month (N = 332) About once a month (N = 567) About once a week (N = 534) Several times a week (N = 813) Daily (N = 623) 0.11571976298361798 0.19797838968281631 0.18577901707912164 0.28337399790867901 0.21714883234576507 Frequency of Use

Dining Center Purchases N = 1,964 respondents

* Respondents indicating they visit the NIH dining centers once a month or less did not receive this question (N = 899) Which items do you purchase at the NIH dining centers?

Food only (N = 423) Beverage only (N = 47) Both food and beverage (N = 1,494) 0.21537678207739308 2.3930753564154784E-2 0.76069246435845217 Items

Dining Center Location Which NIH dining center do you visit most frequently?

N = 1,954 respondents Respondents indicating they visit the NIH dining centers once a month or less did not receive this question (N = 899) 1,088 respondents (55%) visit Building 31 or Building 10B1 most frequently

Building 31 (N = 579) Building 10B1 (basement level) (N = 509) Building 10 ACRF (second floor level) (N = 364) Building 35 (N = 169) Building 45 (N = 155) Building 38A (N = 132) Building 12B (N = 56) 0.29480651731160895 0.25916496945010181 0.18533604887983707 8.6048879837067216E-2 7.8920570264765788E-2 6.720977596741344E-2 2.8513238289205704E-2 Dining Location

Dining Center Breakfast Attendance On average, how frequently do you visit the NIH dining centers for breakfast?

N = 1,954 respondents Respondents indicating they visit the NIH dining centers once a month or less did not receive this question (N = 899) 1,016 respondents (52%) rarely or never visit dining centers for breakfast

Daily (N = 131) Two to four times a week (N = 258) Once a week (N = 156) Two to three times a month (N = 193) Less than once a month (N = 200) Rarely (N = 477) Never (N = 539) 6.7041965199590589E-2 0.13203684749232344 7.9836233367451381E-2 9.877175025588536E-2 0.10235414534288639 0.24411463664278404 0.2758444216990788 Dining Frequency

Dining Center Lunch Attendance On average, how frequently do you visit the NIH dining centers for lunch?

N = 1,954 respondents Respondents indicating they visit the NIH dining centers once a month or less did not receive this question (N = 899) 1,180 respondents (60%) visit dining centers for lunch at least 2 – 4 times a week

Daily (N = 462) Two to four times a week (N = 718) Once a week (N = 427) Two to three times a month (N = 224) Less than once a month (N = 53) Rarely (N = 58) Never (N = 12) 0.23643807574206754 0.36745138178096215 0.21852610030706243 0.11463664278403275 2.7123848515864891E-2 2.9682702149437051E-2 6.1412487205731829E-3 Dining Frequency

Dining Center Dinner Attendance On average, how frequently do you visit the NIH dining centers for dinner?

N = 1,954 respondents Respondents indicating they visit the NIH dining centers once a month or less did not receive this question (N = 899) 1,621 respondents (83%) rarely or never visit dining centers for dinner

Daily (N = 26) Two to four times a week (N = 50) Once a week (N = 62) Two to three times a month (N = 72) Less than once a month (N = 123) Rarely (N = 447) Never (N = 1,174) 1.3306038894575231E-2 2.5588536335721598E-2 3.1729785056294778E-2 3.6847492323439097E-2 6.2947799385875122E-2 0.22876151484135107 0.60081883316274309 Dining Frequency

Dining Center Snack Attendance On average, how frequently do you visit the NIH dining centers for a snack?

N = 1,954 respondents Respondents indicating they visit the NIH dining centers once a month or less did not receive this question (N = 899) 893 respondents (46%) rarely or never visit dining centers for a snack

Daily (N = 86) Two to four times a week (N = 284) Once a week (N = 245) Two to three times a month (N = 271) Less than once a month (N = 175) Rarely (N = 549) Never (N = 344) 4.4012282497441144E-2 0.14534288638689866 0.12538382804503581 0.13868986693961105 8.9559877175025587E-2 0.28096212896622313 0.17604912998976457 Dining Frequency

Dining Center Users Please check all of the characteristics that are most important to you relative to your use of the dining centers.

N = 1,954 respondents: * Respondents indicating they visit the NIH dining centers once a month or less did not receive this question (N = 899) Note: Percentages do not total to 100% as respondents were asked to “check all that apply”.

Series 1 Other (N = 89) Noise level (N = 216) Temperature of facility (N = 287) Attractiveness (N = 378) Beverage variety (N = 457) Dietary needs (N = 530) Seating (N = 676) Popular food preferences (N = 769) Location (N = 793) Customer service (N = 815) Hours of operation (N = 865) Time (N = 1,002) Menu variety (N = 1,133) Cleanliness (N = 1,149) Cost related to quality (N = 1,155) Cost (N = 1,201) Healthy options (N = 1,235) Food quality (N = 1,522) 4.5547594677584444E-2 0.1105424769703173 0.14687819856704196 0.19344933469805528 0.2338792221084954 0.2712384851586489 0.345957011258956 0.39355168884339814 0.40583418628454454 0.41709314227226202 0.44268167860798363 0.51279426816786078 0.57983623336745138 0.58802456499488232 0.59109518935516892 0.61463664278403274 0.63203684749232347 0.77891504605936546 Characteristic

Dining Center Non-Users Please check all of the characteristics that are most important to you relative to your use of the dining centers.

N = 899 respondents not using the dining centers.

Series 1 Other (N = 0) Temperature of facility (N = 27) Beverage variety (N = 48) Noise level (N = 68) Attractiveness (N = 97) Customer service (N = 116) Cleanliness (N = 127) Seating (N = 128) Dietary needs (N = 158) Location (N = 163) Hours of operation (N = 169) Popular food preferences (N = 174) Time (N = 187) Menu variety (N = 240) Food Quality (N = 258) Healthy options (N = 290) No need (N = 294) Cost related to quality (N = 396) Cost (N = 452) 0 3.0033370411568408E-2 5.3392658509454953E-2 7.5639599555061179E-2 0.10789766407119021 0.12903225806451613 0.14126807563959956 0.14238042269187987 0.1757508342602892 0.18131256952169078 0.18798665183537264 0.19354838709677419 0.20800889877641823 0.26696329254727474 0.28698553948832034 0.32258064516129031 0.32703003337041159 0.44048943270300334 0.50278086763070073 Characteristic

Dining Center Users and Non-Users Important Characteristics Relative to Use

Coffee Bar Use Thinking about the past year, how often did you visit the coffee bar(s) on the NIH campus?

N = 2,777 respondents 2,064 respondents (72%) indicated they use the NIH coffee bars once a month or less

Never or less than once a month (N = 1,490) About once a month (N = 514) About once a week (N = 323) Several times a week (N = 290) Daily (N = 160) 0.53655023406553837 0.18509182571119914 0.1163125675189053 0.10442924018725243 5.761613251710479E-2 Frequency of Use

Coffee Bar Purchases Which items do you purchase at the NIH coffee bars?

N = 773 respondents

* Respondents indicating they visit the NIH coffee bars once a month or less did not receive this question (N = 2,004)

Food only (N = 16) Beverage only (N = 341) Both food and beverage (N = 416) 2.0698576972833119E-2 0.44113842173350581 0.53816300129366101 Items

Coffee Bar Location Which NIH coffee bar do you visit most frequently?

N = 773 respondents

* Respondents indicating they visit the NIH coffee bars once a month or less did not receive this question (N = 2,004)

Building 10 CRC (N = 407) Building 50 (N = 134) Building 10 FAES (N = 122) Building 40 (N = 110) 0.52652005174644245 0.17335058214747737 0.15782664941785252 0.14230271668822769 Coffee Bar Location

Coffee Bar Users Please check all of the characteristics that are most important to you relative to your use of coffee bars.

N = 773 respondents: * Respondents indicating they visit the NIH coffee bars once a month or less did not receive this question (N = 2,004)

Series 1 Other (N = 0) Dietary needs (N = 103) Popular food preferences (N = 106) Healthy options (N = 199) Cost related to quality (N = 238) Attractiveness (N = 249) Food quality (N = 262) Food/snack variety (N = 271) Customer service (N = 283) Cost (N = 319) Hours of operation (N = 364) Cleanliness (N = 380) Beverage variety (N = 415) Location (N = 430) 0 0.13324708926261319 0.1371280724450194 0.25743855109961189 0.30789133247089262 0.32212160413971541 0.33893919793014232 0.35058214747736094 0.36610608020698576 0.41267787839586029 0.47089262613195343 0.49159120310478654 0.53686934023285904 0.55627425614489001 Characteristic

Coffee Bar Non-Users Please check all of the characteristics that are most important to you relative to your use of the coffee bars.

N = 2,004 respondents not using the coffee bars.

Series 1 Other (N = 0) Popular food preferences (N = 79) Dietary needs (N = 95) Attractiveness (N = 145) Healthy options (N = 154) Customer service (N = 160) Food quality (N = 161) Food/snack variety (N = 209) Cleanliness (N = 250) Hours of operation (N = 251) Cost related to quality (N = 254) Beverage variety (N = 300) Cost (N = 462) Location (N = 613) No need (N = 656) 0 3.9421157684630739E-2 4.740518962075848E-2 7.2355289421157681E-2 7.6846307385229545E-2 7.9840319361277445E-2 8.0339321357285429E-2 0.10429141716566866 0.124750499001996 0.125249500998004 0.12674650698602793 0.1497005988023952 0.23053892215568864 0.30588822355289419 0.32734530938123751 Characteristic

Coffee Bar Users and Non-Users Important Characteristics Relative to Use image1.emf image3.emf

Microsoft_Excel_Worksheet1.xlsx Sheet1

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

image4.wmf image5.wmf

Microsoft_Excel_Worksheet2.xlsx Sheet1

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

image6.wmf image7.wmf

Microsoft_Excel_Worksheet3.xlsx Sheet1

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet4.xlsx Sheet1

On NIH Bethesda Campus (N = 2,628) 82%

I do not work on the NIH campus but I do visit the campus (N = 329) 10%

I do not work on the NIH campus and rarely or never visit the campus (N = 259) 8%

Microsoft_Excel_Worksheet5.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

image8.wmf image9.wmf

Microsoft_Excel_Worksheet6.xlsx Sheet1

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

image10.wmf image11.wmf

Microsoft_Excel_Worksheet7.xlsx Sheet1

Series 1

NIH Employee (N = 2,074) 70%

NIH Affiliate (N = 376) 13%

Contractor (N = 473) 16%

Other (N = 27) 1%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet8.xlsx

Series 1

WG 16 - 19 (N = 1) 0%

WG 5 – 7 (N = 2) 0%

WG 8 – 10 (N = 5) 0%

SES (N = 19) 1%

WG 14 – 15 (N = 22) 1%

WG 11-13 (N = 35) 2%

Other (N = 57) 3%

GS 5 – 7 (N = 73 4%

GS 8 - 10 (N = 166) 8%

GS 14 - 15 (N = 397) 19%

Title 42 (N = 413) 20%

GS 11 - 13 (N = 870) 42%

Microsoft_Excel_Worksheet9.xlsx

Series 1

Freshman/Sophomore undergraduate stipend (N = 3) 1%

Pathways intern (N = 5) 1%

Junior/Senior undergraduate stipend (N = 6) 2%

Senior fellow (N = 11) 3%

Other (N = 18) 5%

Fellow: Predoctoral (N = 34) 9%

Summer internship program (N = 65) 17%

Postbaccalaureate IRTA/CRTA trainee (N = 66) 18%

Fellow: Postdoctoral (N = 167) 45%

Microsoft_Excel_Worksheet10.xlsx

Series 1

Patient (N = 0) 0%

Student (N = 3) 11%

Tenant (N = 5) 19%

Guest (e.g., researcer, scientist, investigator, etc.) (N = 5) 19%

* Other (N = 6) 22%

Volunteer (N = 8) 30%

Microsoft_Excel_Worksheet11.xlsx

Series 1

Vending Machines (2,860) 6.67

Coffee Bars (N = 2,847) 7.18

Concession Stands/Convenience Stores (N = 2,865) 7.66

Dining Centers (N = 2,871) 8.89

Microsoft_Excel_Worksheet12.xlsx

1 2 3 4 5 6 7 8 9 10

21 11 26 18 83 77 187 417 514 1,517

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet13.xlsx

1 2 3 4 5 6 7 8 9 10

206 99 121 97 272 134 270 432 375 841

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet14.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet15.xlsx

Never or less than once a month (N = 332) 12%

About once a month (N = 567) 20%

About once a week (N = 534) 19%

Several times a week (N = 813) 28%

Daily (N = 623) 22%

Microsoft_Excel_Worksheet16.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet17.xlsx

Food only (N = 423) 22%

Beverage only (N = 47) 2%

Both food and beverage (N = 1,494) 76%

Microsoft_Excel_Worksheet18.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet19.xlsx

Building 31 (N = 579) 29%

Building 10B1 (basement level) (N = 509) 26%

Building 10 ACRF (second floor level) (N = 364) 19%

Building 35 (N = 169) 9%

Building 45 (N = 155) 8%

Building 38A (N = 132) 7%

Building 12B (N = 56) 3%

Microsoft_Excel_Worksheet20.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet21.xlsx

Daily (N = 131) 7%

Two to four times a week (N = 258) 13%

Once a week (N = 156) 8%

Two to three times a month (N = 193) 10%

Less than once a month (N = 200) 10%

Rarely (N = 477) 24%

Never (N = 539) 28%

Microsoft_Excel_Worksheet22.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet23.xlsx

Daily (N = 462) 24%

Two to four times a week (N = 718) 37%

Once a week (N = 427) 22%

Two to three times a month (N = 224) 11%

Less than once a month (N = 53) 3%

Rarely (N = 58) 3%

Never (N = 12) 1%

Microsoft_Excel_Worksheet24.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet25.xlsx

Daily (N = 26) 1%

Two to four times a week (N = 50) 3%

Once a week (N = 62) 3%

Two to three times a month (N = 72) 4%

Less than once a month (N = 123) 6%

Rarely (N = 447) 23%

Never (N = 1,174) 60%

Microsoft_Excel_Worksheet26.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet27.xlsx

Daily (N = 86) 4%

Two to four times a week (N = 284) 15%

Once a week (N = 245) 13%

Two to three times a month (N = 271) 14%

Less than once a month (N = 175) 9%

Rarely (N = 549) 28%

Never (N = 344) 18%

Microsoft_Excel_Worksheet28.xlsx

Series 1

Other (N = 89) 5%

Noise level (N = 216) 11%

Temperature of facility (N = 287) 15%

Attractiveness (N = 378) 19%

Beverage variety (N = 457) 23%

Dietary needs (N = 530) 27%

Seating (N = 676) 35%

Popular food preferences (N = 769) 39%

Location (N = 793) 41%

Customer service (N = 815) 42%

Hours of operation (N = 865) 44%

Time (N = 1,002) 51%

Menu variety (N = 1,133) 58%

Cleanliness (N = 1,149) 59%

Cost related to quality (N = 1,155) 59%

Cost (N = 1,201) 61%

Healthy options (N = 1,235) 63%

Food quality (N = 1,522) 78%

Microsoft_Excel_Worksheet29.xlsx

Series 1

Other (N = 0) 0%

Temperature of facility (N = 27) 3%

Beverage variety (N = 48) 5%

Noise level (N = 68) 8%

Attractiveness (N = 97) 11%

Customer service (N = 116) 13%

Cleanliness (N = 127) 14%

Seating (N = 128) 14%

Dietary needs (N = 158) 18%

Location (N = 163) 18%

Hours of operation (N = 169) 19%

Popular food preferences (N = 174) 19%

Time (N = 187) 21%

Menu variety (N = 240) 27%

Food Quality (N = 258) 29%

Healthy options (N = 290) 32%

No need (N = 294) 33%

Cost related to quality (N = 396) 44%

Cost (N = 452) 50% image12.wmf image13.wmf

Microsoft_Excel_Worksheet30.xlsx Sheet1

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet31.xlsx

Never or less than once a month (N = 1,490) 54%

About once a month (N = 514) 19%

About once a week (N = 323) 12%

Several times a week (N = 290) 10%

Daily (N = 160) 6%

Microsoft_Excel_Worksheet32.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet33.xlsx

Food only (N = 16) 2%

Beverage only (N = 341) 44%

Both food and beverage (N = 416) 54%

Microsoft_Excel_Worksheet34.xlsx

Series 1

On the NIH Bethesda Campus (N = 48) 94%

Off the NIH Bethesda campus in Montgomery County (N = 2) 4%

Other (N = 1) 2%

To resize chart data range, drag lower right corner of range.

Microsoft_Excel_Worksheet35.xlsx

Building 10 CRC (N = 407) 53%

Building 50 (N = 134) 17%

Building 10 FAES (N = 122) 16%

Building 40 (N = 110) 14%

Microsoft_Excel_Worksheet36.xlsx

Series 1

Other (N = 0) 0%

Dietary needs (N = 103) 13%

Popular food preferences (N = 106) 14%

Healthy options (N = 199) 26%

Cost related to quality (N = 238) 31%

Attractiveness (N = 249) 32%

Food quality (N = 262) 34%

Food/snack variety (N = 271) 35%

Customer service (N = 283) 37%

Cost (N = 319) 41%

Hours of operation (N = 364) 47%

Cleanliness (N = 380) 49%

Beverage variety (N = 415) 54%

Location (N = 430) 56%

Microsoft_Excel_Worksheet37.xlsx

Series 1

Other (N = 0) 0%

Popular food preferences (N = 79) 4%

Dietary needs (N = 95) 5%

Attractiveness (N = 145) 7%

Healthy options (N = 154) 8%

Customer service (N = 160) 8%

Food quality (N = 161) 8%

Food/snack variety (N = 209) 10%

Cleanliness (N = 250) 12%

Hours of operation (N = 251) 13%

Cost related to quality (N = 254) 13%

Beverage variety (N = 300) 15%

Cost (N = 462) 23%

Location (N = 613) 31%

No need (N = 656) 33% image14.wmf image15.wmf image2.emf

File details come from the government source that posted it. Updated .