Attachment 6 - FURNITURE REQUEST PROCESS.docx

From the IBONS homepage, select the Furniture Request module

In the Furniture Request Module, select “Start New Request”

Furniture Requests - When Move Services, Used Furniture, or Furniture Reconfigurations are required, a Furniture Request will need to be created by the customer.

· Title: Enter a title for the work that needs to be done.

· Description of Work/Items: Customer will add what needs to occur including a site survey, modification, and/or reconfiguration.

· Submitter Name, Submitter Email, and Submitter Phone: Auto populates from whom ever submitted the request.

· The POC can be yourself or the POC who is requesting the work.

· Installation: Select Installation where the work needs to be performed.

· Facility: Select Facility where the work needs to be performed.

· Command: Select the Command who is requesting the work to be performed.

· Organization: Select the Organization who is requesting the work to be performed.

· Select a check box for each action that is needed. Options include Furniture Reconfiguration/Installation Required, Moving Services Required, Self-Help Request.

· Click Submit and that will initiate the Furniture Request.

· Once submitted, the Furniture Manager as well as the Space Manager will be notified through email. Furniture and Space Manager will complete the “Steps For Processing a Used Furniture Action” (below).

Steps For Processing a Used Furniture Action

1. The Furniture Manager and Space Planner will schedule site visit with customer to understand requirements and determine if used furniture can support.

· The Space Planner sends a meeting maker to include Furniture Manager and the request POC/ Submitter.

2. The Furniture Manager will provide the quote to remove everything (2 week turnaround).

· This is depended if electric is need to add or remove furniture.

3. Customer provides funding (1-3 days depending on customer).

· Once funding is received the TPOC of the Move Services contract will technically accept the quote and send to ISED comptroller.

4. ISED financial POC creates the PR and sends to contracts for award (1-14 days).

5. Once awarded, the Furniture Request is scheduled.

· The Contract Specialist will send the awarded task to the TPOC.

· Scheduling occurs via the Space Planner and Move Services Team/ Furniture Manager.

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