Attachment_L-2_PAST_PERFORMANCE_QUESTIONNAIRE.pdf

SECTION L

ATTACHMENT L-2

Past Performance Questionnaire (PPQ)

PAST PERFORMANCE QUESTIONNAIRE

DATE: ___________________

TO REFERENCE: (Enter name of reference entity the questionnaire is being sent to.)

REFERENCE’S PHONE NUMBER:________________________________

REFERENCE’S EMAIL: _________________________________________

FROM REQUESTING FIRM: (Name of Firm and contact information of the person requesting the accomplishment of the questionnaire.)

Firm: _________________________________________________________________________

Requestor: ____________________________________________________________________

INFORMATION REQUEST

PAST PERFORMANCE

The US Navy, Strategic Systems Programs (SSP) is in the process of soliciting offers from companies capable of providing support for the modernization of the Automated Storage Retrieval System (ASRS).

[Our firm] has provided your name and organization as a reference regarding our record of past performance under

Contract No. [CONTRACT NO.].

Our firm is competing for RFP N00030-18-R-0044 as a:

_______ Prime Contractor

_______ Subcontractor to (please identify the Prime Contractor under which you will compete for the contract award): _______________________________________________

In order for SSP to conduct its evaluation of our company’s past performance record, we request that you complete the attached questionnaire and email a PDF file to Sarah Machulski, Contract Specialist, at sally.machulski@ssp.navy.mil. Your completed questionnaire will become a part of the official source selection records. To be appropriately considered, the Past Performance questionnaire shall be returned to the

Contracting Specialist in its entirety.

If there are any questions, please contact the Contract Specialist at (202) 433-8491.

mailto:sally.machulski@ssp.navy.mil

PAST PERFORMANCE QUESTIONNAIRE

CONTRACTOR NAME:______________________ CONTRACT NUMBER/TYPE:________________________

EVALUATION PERIOD:_____________________ TASK ORDER NO.:_________________________________

CONTRACT AMOUNT: _________ DATE AWARDED: _________STATUS: ACTIVE____ COMPLETE____

1. Please describe the service provided by the Contractor for your organization or firm. Please note that the

US Navy, Strategic Systems Programs (SSP) is primarily interested in past performance related to advisory and assistance program management and technical services. These types of services are defined in section

2.101 of the Federal Acquisition Regulation.

2. Please provide ratings and comments regarding the Contractor’s performance in each area below using the following ratings. For ratings of “Exceptional,” “Marginal,” or “Unsatisfactory,” please provide a brief explanation in the comments space (paragraph 3), below.

RATING DEFINITION

Exceptional Quality of performance exceeded all contractual requirements and expectations. The contract performance specification was accomplished with only minor problems for which corrective actions taken by the contractor were highly effective. The contractor was pro-active in identification of problems, providing alternatives and recommendations.

Very Good Quality of performance met contractual requirements and exceeded many expectations. The contract scope of work was accomplished with some minor problems for which corrective actions taken by the customer were effective.

Satisfactory Quality of performance met contractual requirements. The contract scope of work was accomplished with some problems for which corrective actions taken by the contractor that were satisfactory.

Marginal Quality of performance did not meet some contractual requirements. The contract scope of work effort has had some serious problems which the contractor did not resolve to satisfaction. The contractor’s proposed actions appeared only marginally effective or were not fully implemented.

Unsatisfactory Quality of performance did not meet most contractual requirements and recovery is not likely in a timely manner. The contract scope of work performance had major problems for which the contractor’s corrective actions were ineffective.

Not Applicable The question does not apply. No performance record identifiable within the area of evaluation.

NOTE: This Past Performance Questionnaire applies to both prime and/or subcontractors.

CONTRACTOR NAME:______________________ CONTRACT NUMBER/TYPE:________________________

PAST PERFORMANCE ASSESSMENT EXCEPT. VERY

GOOD

SAT. MARG UNSAT. N/A

1) Ability of the contractor to provide quality, accurate, and timely advisory and assistance services, as required by contract.

This includes compliance with contract requirements and technical excellence.

2) Ability of the contractor to provide customer satisfaction and cooperative, reasonable businesslike behavior with its own staff and customers.

3) Ability of the contractor to resolve problems, including prompt notification of issues, flexible and proactive problem solving practices, and effective contractor-recommended solutions.

4) Ability of the contractor to respond to short notice requirements.

5) Ability of the contractor to respond to technical direction.

6) Ability of the contractor to recruit, hire, and retain sufficient key and technical personnel to ensure quality contract performance.

7) Ability of the contractor to maintain and adhere to a quality control plan.

8) Ability of the contractor to obtain appropriate company and personnel security clearances.

9) Ability of the contractor to perform in an integrated team environment that includes government and other contractor personnel.

10) Ability of the contractor to manage performance of subcontractors.

11) Ability of the contractor to provide timely, reliable, supportable proposals with accurate cost estimates for both awards and modifications.

12) For Large Businesses: Ability of contractor to comply with the requirements of FAR clause 52.219-9, Small Business

Subcontracting Plan.

13) How would you rate the contractor’s overall past performance for the referenced contract/delivery order?

CONTRACTOR NAME:________________________ CONTRACT NUMBER/TYPE:______________________

3. Comments: (Identify question number that the comment pertains to.)

4. What were the contractor’s greatest strengths in the performance of the contract?

5. What were the contractor’s greatest weaknesses in the performance of the contract?

6. Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

7. Do you know of any other similar contracts performed by this contractor? If yes, please provide the contract information, if known:

Printed Name/Title/Office Phone Number/Email

Signature Date