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UNCLASSIFIED/FOR OFFICIAL USE ONLY

Extract of Final Report Based on Site Survey and User Interviews for

Emergency Management Command and Coordination Marine Corps Base Quantico, Virginia

Including Marine Corps Air Facility Quantico

Distribution Statement D: Distribution authorized to the Department of Defense and U.S. DoD contractors only for official use or administrative or operational purposes, 3 January 2012. Other requests shall be referred to Commander, Marine Corps Systems Command, Quantico, VA.

Destruction Notice: For Unclassified, Limited documents, destroy by any method that will prevent disclosure of contents or reconstruction of the documents.

Table of Contents

1 Overview .............................................................................................................................. 1-1

1.1 Base Details ................................................................................................................. 1-1

1.2 Base Infrastructure ....................................................................................................... 1-2

1.2.1 Organizational Structure ........................................................................................ 1-2

1.2.2 Populated Areas ..................................................................................................... 1-3

2 Survey Results ..................................................................................................................... 2-1

2.1 Consolidated Emergency Response System ................................................................ 2-1

2.1.1 Current System....................................................................................................... 2-1

2.1.2 Base Telephone Infrastructure ............................................................................... 2-3

2.1.3 911.......................................................................................................................... 2-4

2.1.4 Dispatch ................................................................................................................. 2-9

2.1.5 Interfaces .............................................................................................................. 2-12

3 Other Information .............................................................................................................. 3-1

3.1 Agreements .................................................................................................................. 3-1 i

List of Figures

Figure 1-1. MCB Quantico Public Safety Organizational Structure .......................................... 1-2 Figure 1-2. MCB Quantico Base Infrastructure and Population Coverage ................................ 1-3 Figure 2-1. Current CERS, MCB Quantico ................................................................................ 2-1 Figure 2-2. CERS Transport Infrastructure ................................................................................ 2-2 Figure 2-3. Base Telephone Infrastructure, MCB Quantico ....................................................... 2-3 Figure 2-4. 911 PBX Logical Diagram, MCB Quantico ............................................................ 2-5 Figure 2-5. 911 Call Flow, MCB Quantico ................................................................................ 2-6 Figure 2-6. Dispatch Center Layout, MCB Quantico ............................................................... 2-10 ii

List of Tables

Table 1-1. MCB Quantico Population Statistics ......................................................................... 1-1 Table 2-1. Fire/ EMS Dispatched Calls, MCB Quantico............................................................ 2-2 Table 2-2. Wireless Carriers, MCB Quantico ............................................................................. 2-3 Table 2-3. Dispatch Equipment Per Position, MCB Quantico ................................................. 2-11 Table 4-1. Agreements, MCB Quantico ..................................................................................... 3-1 iii iv

Executive Summary

The Marine Corps Base (MCB) Quantico, VA, and Marine Corps Air Facility (MCAF) Quantico Site Survey was conducted from 13-17 September 2010. Representatives from Marine Corps Systems Command and Space and Naval Warfare Systems Center -Atlantic met with Marine Corps Installations National Capital Region, MCB Quantico, and MCAF Quantico. The Site Survey Team’s goal was to capture the “as-is” baseline of the current Emergency Response System. The Installation representatives candidly discussed their systems, infrastructure, organization, and technological capabilities and limitations.

MCB Quantico, MCAF Quantico, and the associated National Capital Region (NCR) commands are covered by a 23-channel (two unused) Motorola SmartZone® v6.5 Enterprise Land Mobile Radio (E-LMR) system. The system transmits and receives in the allocated military frequency range of 380-399 Megahertz (MHz). The system has a Radio Frequency Subsystem regional master site for the NCR and is capable of Over the Air Rekey to the Advanced Encryption Standard encrypted subscriber units. MCB Quantico E-LMR infrastructure is supported by five on-line Radio Frequency (RF) tower sites. RF coverage percentages over the Base’s seven populated areas have yet to be determined. MCB Quantico supports 286 E-LMR Slice subscriber units.

The current system has limited redundancy regarding wide-area trunking to the RF sites. The evidence suggests that those sites that have recently experienced periods of denied access due to insufficient channels to support the number of users currently on the system.

MCB Quantico has a limited Consolidated Emergency Response System (CERS). MCB Quantico, MCAF Quantico, Quantico Corporate Center, and Barrett Heights are serviced by a 911 dispatch aboard the base; the base dispatch is not a Public Safety Answering Point (PSAP).

Although the dispatch employs a Nine One One Incorporated Quick Response TM (V 2.0) E-9-1- 1 system, Enhanced 911 (E911) capabilities are limited to business lines connected to the Base Telephone Infrastructure (BTI); E911 does not extend to commercial leased lines, cellular calls, or nomadic Voice over Internet Protocol.

Fire/Emergency Medical Services and Provost Marshal Office dispatchers are co-located but not consolidated. The dispatch center facility is inadequate to support sustained CERS functionality.

The CERS does not include Computer Aided Dispatch (CAD) or Geographical Information System (GIS) interface.

MCB Quantico has an Emergency Operations Center (EOC); however, the facility does not have preinstalled dedicated infrastructure. The EOC stands up in the Commander’s Conference Room at Lejeune Hall and is operated by the Mission Assurance Steering Council.

Interoperability agreements and Mutual Aid Agreements are in place with the surrounding communities; however, interoperable radio solutions are limited to the Virginia statewide frequencies and shared radios.

1 Overview

The EMC2 Site Survey was conducted from 13 to 17 September 2010 to establish a capabilities “baseline” of Marine Corps Base (MCB) Quantico and Marine Corps Air Facility (MCAF) Quantico.

1.1 Base Details

The 100 square mile (59,000 acre) base is located near the town of Triangle, VA, in the tri-county area of Prince William County (PWC), Stafford County, and Fauquier County. These adjacent counties are partners with MCB Quantico in times of emergency. MCAF Quantico is located adjacent to Mainside; for the purpose of this report MCAF Quantico is deemed an extension of Mainside.

MCB Quantico, primarily a United States Marine Corps (USMC) training base, is home to numerous units, commands, and tenant activities. These commands include the Marine Corps Security Group (MCSG), Marine Corps Marathon (MCM), Marine Corps Combat Development Command (MCCDC), Marine Corps Warfighting Laboratory (MCWL), Marine Corps Recruiting Command, Manpower and Reserve Affairs Division of Headquarters Marine Corps (HQMC), Marine Corps Systems Command (MCSC), Marine Corps Training and Education Command (TECOM), The Basic School (TBS), Marine Corps University (MCU), Officer Candidates School (OCS), Drug Enforcement Administration (DEA) training academy, Federal Bureau of Investigation (FBI) National Academy and Laboratory, FBI Hostage and Rescue Team (HRT), and Marine Helicopter Squadron One (HMX-1).

Table 1-1 represents the combined populations for the Base and Air Facility according to the June 2010 population report and reported by MCB Quantico’s Public Affairs Office (PAO).

Table 1-1. MCB Quantico Population Statistics

Military (permanent personnel, students, and tenant commands) 9,152

Civilians (government, contractors, and other) 11,944

Marines and Family Members in Public Private Venture (PPV) Housing 3,644

1-1

1.2 Base Infrastructure

1.2.1 Organizational Structure

MCB Quantico does not have an official Public Safety Division; however, their organizational structure is in line with the National Incident Management System (NIMS). The organizational structure ensures all of MCB Quantico’s first responders operate cohesively and help ensure the best response for the Marines living on base as well as those living in the community. This structure bodes well for cooperation with the surrounding counties and cities, which makes mutual aid between jurisdictional boundaries exceedingly robust.

Agencies involved in public safety aboard MCB Quantico fall under the authority of the Base Commander. Fire/Emergency Medical Service (EMS) and the Provost Marshal’s Office (PMO) fall under the umbrella authority of Security Battalion. Figure 1-1 illustrates the MCB Quantico Public Safety Organizational Structure.

Figure 1-1. MCB Quantico Public Safety Organizational Structure

1-2

1-3

1.2.2 Populated Areas

Figure 1-2 identifies MCB Quantico base infrastructure elements and populated coverage as defined by GEOFidelis.

Figure 1-2. MCB Quantico Base Infrastructure and Population Coverage

2 Survey Results

2.1 Consolidated Emergency Response System

2.1.1 Current System

The CERS at MCB Quantico is a co-located Fire/EMS and PMO dispatch with an E911 system limited to BTI calls. The current E911 system does not have sufficient connectivity to receive direct 911 calls from commercial leased-line, nomadic Voice over Internet Protocol (VoIP), or cellular phones. These calls are transferred on administrative lines, do not have Automatic Number Identification/ Automatic Number Identification (ANI/ALI), nor are they recorded.

There is no Computer Aided Dispatch (CAD) or Geographic Information System (GIS) mapping. The MCB Quantico dispatch is not a Public Safety Answering Point (PSAP). Figure 2-1 illustrates the current state of CERS at MCB Quantico.

Figure 2-1. Current CERS, MCB Quantico

2-1

Figure 2-2 illustrates the CERS transport infrastructure for MCB Quantico.

Figure 2-2. CERS Transport Infrastructure

MCB Quantico Fire/EMS self-reports 2,256 calls that were dispatched in 2009. Table 2-1 provides a breakdown of these calls.

Table 2-1. Fire/ EMS Dispatched Calls, MCB Quantico

Call Type Year End Totals Aircraft Emergency 0 Alarm Sounding 335 Auto Accidents 28 Auto Fires 6 Brush Fires 62 Electrical 7 Gas Leaks 35 Hazmat 21 Investigation 31 Medical 711 Miscellaneous 56 Mutual Aid – Fire 206 Mutual Aid – EMS 537 Public Service 149 Station Fill 55 Structural Fire 17 Total 2256

2-2

2.1.2 Base Telephone Infrastructure

The Base Telephone Central Office (CO) is located in Bldg 1999. The CO is a Northern Telecom (now Avaya) DMS-100/CS2100 running software version 9.1. MCB Quantico plans to add VoIP capabilities using an Avaya AS5300 call manager; however, this is only in the testing phase. The base provides over 15,000 active phone loops on the “784” and “432” prefixes. All Telephone Management is recorded via the base Telephone Management System (TMS), TMS client 6.00.48.9021. There are 16 total Direct Inward Dialing (DID) trunk connections with the Local Exchange Carrier (LEC); eight out and eight in. There are several subsystems located at MCB Quantico as part of the BTI. Figure 2-3 depicts the BTI for MCB Quantico.

Figure 2-3. Base Telephone Infrastructure, MCB Quantico

2.1.2.1 Local Exchange Carrier

The Base has one LEC, Verizon. The base did not provide Tariff and pricing information.

2.1.2.2 Wireless Carriers

The MCB Quantico CO does not process any cellular calls. There are several wireless carriers that have towers within the perimeter of the base. These calls are processed via the LEC. Table 2-2 lists the towers at MCB Quantico that have cellular provider assets.

Table 2-2. Wireless Carriers, MCB Quantico

Wireless Carrier Tower Nextel Argonne Hill

FBI Academy

MARS

AT&T Cingular Argonne Hill

2-3

Wireless Carrier Tower T-Mobile Argonne Hill

Liversedge

MARS

WTBN Water Tower Range Control Water Tower

Sprint WTBN Water Tower Geiger Ridge Water Tower Range Control Water Tower

2.1.3 911

MCB Quantico currently has a Nine One One Incorporated (911-Inc) Quick Response TM (V 2.0) E-9-1-1 system. The vendor identifies this PBX as a next generation 911 switch. This switch terminates Session Initiation Protocol (SIP) trunks and is IP based. The system is equipped to terminate three E-911 trunks and one administrative line. The following list of system software and capabilities was provided by 911-Inc.

• QuickResponse 2.0 (IP based system)

• QuickAnalytics

• QuickMap

• OnPremise Database

• Windows XP Pro

• Windows Server 2003

• CTI virtual phone

• Trunk Status (Pre-Answer Caller Information, Color-Coded Status)

• QuickPrint Logging/Archive Software

• Avaya Communication Manager

• Resource Manager (Visual On-line Rolodex)

• Rotation Log

• Past Call Retrieval (last 100 call list or search entire database)

• Comments

• Abandoned Call Trap

• HAZMAT Guidelines

• Integrated automatic Baudot Telecommunications Device for the Deaf/ Teletypewriter

(TDD/TTY)

• Answer Longest Ringing Call

• Instant Recall Recorder for Telephone

• Instant Recall Recorder for Radio

• Caller ID for Administrative Lines (requires Caller-ID delivery)

• Mapping Interface

• CAD Interface

• Error Event Log and System Monitoring

• Remote Diagnostics

• QuickSync

2-4

The 911 PBX is connected to the Base Central Office via one Digital Trunk Controller (DTC) containing four analog Centralized Automated Message Accounting (CAMA) trunks, originating at the CS2100 Central Office switch in Bldg 1999. The following steps describe the logical flow for the BTI/911 PBX interface:

1. The DTC is multiplexed and set for transport over the base Synchronous Optical Network

(SONET).

2. The DTC is demarked at Bldg 2117 on fiber, de-multiplexed from other circuits, converted to copper and sent to channel banks that output the four analog CAMA trunks.

3. These lines are sent to an audio code gateway that translates the analog lines to SIP trunks used by the 911 PBX.

Figure 2-4 is the 911 PBX logical diagram provided by 911-Inc.

Figure 2-4. 911 PBX Logical Diagram, MCB Quantico

2-5

2.1.3.1 911 Call Process

All 911 calls made from phones connected to the BTI are routed to MCB Quantico dispatch.

On-base leased line, cellular or nomadic VoIP 911 calls are routed to PWC dispatch. When all incoming 911 lines are busy, the programmed Uniform Call Distributor (UCD)/Automatic Call Distribution (ACD) hunt group sends the next call to the first available dispatch administrative line. These lines are incapable of bidding ANI/ALI and are not recorded. If the business lines are busy the emergency call will be dropped. The UCD/ACD can be modified to keep all calls within the 911 system and queue to the next dispatcher. The calls will be kept in queue indefinitely. Figure 2-5 depicts the equipment string for 911 calls related to MCB Quantico.

Figure 2-5. 911 Call Flow, MCB Quantico

2.1.3.2 Base Telephone Lines

Business lines provided by Base Telephone are part of the BTI. 911 calls made from these lines, whether on base, from Barrett Heights or the QCC, are answered by the MCB Quantico dispatch.

Dialing 9-9 to access an outside trunk does not affect where Barrett Heights or QCC 911 calls are routed. The following steps outline the call process for 911 calls made from base telephone business lines:

1. A 911 call is made from a BTI phone line.

2. The call is routed from the CS2100 base telephone Central Office Switch to DTC 00-19 on one of four analog CAMA trunks. If all four trunks are busy the call is call is routed to the business line.

2-6

3. The call is received at Bldg 2117 and simultaneously bridged to the logging recorder and sent to the Audio Gateway.

4. ALI information is bid from the controller.

5. The call is sent to and received by the dispatcher workstation as an E911 call.

2.1.3.3 Leased-Line Commercial Service Provider

Verizon provides telephone service for Public Private Venture (PPV) housing, commercial vendors aboard the base, and contractors working at MCB Quantico. Sprint provides hard-wired phone lines to the barracks aboard MCB Quantico. 911 calls made from these phones are selectively routed to the PWC PSAP. The following steps list the call process for 911 calls made from commercial leased-line or barracks phones:

1. A 911 call is made from a commercial leased-line or barracks phone.

2. The call is selectively routed via the LEC central office to PWC PSAP.

3. The call is answered by a PWC PSAP call taker and transferred to MCB Quantico dispatch via a standard administrative line.

4. ANI/ALI information is not transferred to MCB Quantico; all information is verbally conveyed from PWC to MCB Quantico.

2.1.3.4 Cellular Calls

Cellular 911 calls are answered by the PSAP servicing the tower that processes the call.

Depending on the tower, this can be PWC, Stafford County, or Fauquier County. Refer to Table 2-2 for a list of towers aboard MCB Quantico that have cellular service providers. Most cell calls are processed by towers not physically located on the base. The following steps list the call process for 911 calls made from cellular phones within the base boundaries:

1. A 911 call is made from a cellular phone within the boundaries of the base.

2. The call is selectively routed to the appropriate PSAP.

3. The call is answered by a PSAP call taker and transferred to MCB Quantico dispatch via a standard administrative line.

4. ANI/ALI information is not transferred to MCB Quantico; all information is verbally conveyed from the PSAP to MCB Quantico.

2.1.3.5 VoIP Calls

The Tricare office at the Medical Clinic utilizes VoIP phones provided via the Tricare VoIP system. 911 calls made from these phones are answered by PWC dispatch and transferred via an administrative line to the base dispatch.

Occupants in PPV housing are required to sign paperwork stating that VoIP providers will not be used. Only Verizon FiOS is permitted. Marines living in the barracks have hard wired Sprint

2-7

Phones, although they are authorized to use VoIP. 911 calls from all VoIP providers will be handled as directed by that provider.

MCB Quantico is currently testing BTI VoIP through an Avaya AS5300 call manager connected to the CS2100. This is still in the testing phase and no equipment strings for 911 calls have been established.

2.1.3.6 Short Message Service

No Short Message Service (SMS) 911 capabilities exist.

2.1.3.7 Transferred Calls

Calls transferred to MCB Quantico are transferred on the daily-use administrative lines. These calls are routed via the BTI. No ANI/ALI or Caller Identification (ID) is available on these calls.

2.1.3.8 Administrative Line Calls

Calls made on the administrative lines are routed via the BTI. Caller ID is available dependent upon the caller’s profile.

2.1.3.9 Automatic Number Identification / Automatic Location Identification

The ALI controller is co-located with the 911 PBX at Bldg 2117, MCB Quantico dispatch. All ANI/ALI information transmitted to the dispatcher is bid from this controller. Updates to the system occur weekly and are done manually. A representative from Base Telephone hand carries ANI/ALI information for all new and updated telephone installations on external media (i.e., compact disc (CD) or external hard drive) to the MCB Quantico dispatch and uploads this information to the ALI controller. 911-Inc. has administrative access to the ALI controller for troubleshooting; connecting the ALI controller to the Base Telephone TMS would allow third party access to the BTI. For security reasons, Base Telephone does not want to provide this connectivity. Furthermore, this connectivity is not authorized due to DoD Information Assurance Certification and Accreditation Process (DIACAP) certification issues.

2.1.3.10 Telecommunications Device for the Deaf/ Teletypewriter

MCB Quantico’s E911 system includes TDD/TTY service which is software based and integrated into the E911 terminal at the dispatcher position.

2.1.3.11 Private Branch Exchange Interfaces with 911

HMX-1 and FBI have PBX switches providing telephone loops to their own clients.

HMX-1 uses VoIP off of the White House Communication Agency (WHCA) PBX; calls to MCB Quantico dispatch from the HMX-1 PBX have an error in the ANI translation, as the 571 area code displays as 703. This error is being rectified by Base Telephone.

911 calls from the FBI PBX are directed to the FBI operator. The operator then hangs up with the caller and calls base dispatch to relay information about the 911 call.

2-8

2.1.4 Dispatch

The dispatch center at MCB Quantico is co-located but not consolidated. Only the Fire/EMS dispatchers take 911 calls and there is an inability to transfer these calls to the PMO dispatchers.

Dispatchers are not equipped with CAD or any other electronic mapping. BTI 911 calls, including calls from Quantico Corporate Center (QCC) and Barrett Heights, are answered at the base dispatch. ANI/ALI is displayed at the dispatch workstation for these calls; thus, the system is considered E911. Leased-line 911 calls, originating on base, are answered by the PWC PSAP then transferred via an administrative line to MCB Quantico dispatch. There is no ANI/ALI information associated with these calls as ANI/ALI information is not bid from any ALI controller.

2.1.4.1 Building

The MCB Quantico dispatch is located in Bldg 2117. The building was built in 1942. The main floor includes an office, break room, network equipment room, and dispatch. The basement has a 19” rack with BTI equipment as well as a new generator and Automatic Transfer Switch (ATS). Although no berthing areas exist in the building there is an agreement in place with PMO for use of barracks rooms should an emergency require dispatchers to stay in the vicinity for an extended time. Figure 2-6 illustrates the layout of MCB Quantico dispatch as recorded by the Site Survey team.

2-9

Figure 2-6. Dispatch Center Layout, MCB Quantico

The building’s power infrastructure is at capacity. There is no room for expansion in the main breaker box and adding additional loads to outlets in the dispatch area often trip the circuit breaker. Many systems are powered by “daisy chained” power strips/surge protectors.

The building has no fire or smoke detection system, no IDS, and no fire suppression system except three handheld fire extinguishers, only one of which is located on the occupied floor.

Cooling for the equipment/building is provided by six window units, three are non-functional, which provide no humidity control for the equipment. Heat is provided by a boiler in the basement.

Building 2117 has 10 strands of fiber and three pairs of copper available; however, there are plans to install 72 strands of additional fiber. This fiber will be used for IDS expansion and other BTI capabilities. Estimated completion date of this project is March 2011.

2.1.4.2 Dispatch Workstation Positions

The dispatch has five positions: three for Fire/EMS, one of which is located in a separate supervisor’s office, and two for PMO/IDS. Table 2-3 lists equipment associated with each position.

CE E9

FI

RE

EM

FI

RE

MAPPIMAPPI

NGNG

EM

PM

O

PM

O

Gia nt

911911

VC

ID

S N

M

KING

FISH

ER

R A

R A

ENTRA

RARAPRNCE

N N M M

E9 E9N 11 11M

2-10

Table 2-3. Dispatch Equipment Per Position, MCB Quantico

Equipment Fire/EMS (A)

Fire/EMS (B)

Fire/EMS Supervisor

PMO

(A)

PMO

(B)

Dell 24” Monitor FP 3 3 2 1 Dell 21” Monitor 1

Dell 19” Monitor 1

Dell 17”

E773 CRT 1

ViewSonic VG171 17” Monitor 1

Dell Optiplex 780 1 1 Dell Optiplex 760 1 1 1 Dell Optiplex 755 1 1 HP Workstation

XW4100 1 1 1 1

HP Workstation

XW1100 1

HP DC 7900 1

Motorola Centracom Gold Series Console 1 1 1 1 1

Nortel 5316 Phone (admin) 1 1 1 1 1

Avaya 9650 IP Phone

(911) 1 1 1

Foot Petal, Radio Control 1 1

Motorola

XTS 5000

(E-LMR)

1 1

Motorola

XTL 5000

(E-LMR)

1 1 1 1 1

Standard Keyboard 3 3 3 2 2 Standard Mouse 3 3 3 2 2

In addition to the standard dispatch workstation equipment identified in Table 2-3, there is a King Fisher fire alarm station on the dispatch floor with a back-up system at Fire Station 531; a terminal for Virginia Criminal Information Network (VCIN), which is a closed system; and two IDS terminals, one legacy and one current. Additionally, there is a Giant Voice mass notification system.

2.1.4.3 Continuity of Operations

During evacuation, Base Telephone is contacted by the dispatcher on duty to busy the DTC and administrative lines. The dispatch administrative lines are then transferred to the administrative lines that are duplicated at Bldg 2045 (Fire Station 531). Fire dispatch displaces to Bldg 2045;

2-11

PMO dispatch displaces to Bldg 2043. Displaced dispatch facilities have no primary dispatch systems installed. Dispatch functions are limited to administrative lines and portable radios.

2.1.4.4 Computer Aided Dispatch

MCB Quantico dispatch does not have a CAD application.

2.1.4.5 Logging Recorder

2.1.4.5.1 911 Calls

All 911 calls received via the 911 PBX are recorded. The logging recorder is part of the 911 PBX furnished by 911-Inc. The four analog trunks are bridged from the channel banks at Bldg 2117 and the calls are recorded prior to the gateway input. Logs are retrievable via an Instant Recall Recorder (IRR) at the dispatch position. According to the Dispatch Supervisor, these logs are accessible for at least 24 hours and up to 72 hours, dependant on call volume.

Archived files are kept on the logging recorder’s internal drive for one to two years, dependant on call volume. Departmental policy requires a CD-ROM back-up of all files be kept for two years before being rewritten. However, no CD-ROM back-up files are being created because the current CD-ROM back-up system at MCB Quantico dispatch is non-operational. No indication of replacement or repair was conveyed to the Survey Team.

2.1.4.5.2 Administrative Lines

Administrative lines for everyday business traffic are not recorded aboard MCB Quantico.

2.1.4.5.3 Radio Talkgroups

Radio talkgroups are not recorded aboard MCB Quantico. The existing logging recorder for the radio system is not operational; no maintenance, repair, or replacement was indicated to the Survey Team.

2.1.5 Interfaces

2.1.5.1 Mapping and Geographic Information System

The initial survey interview with dispatch showed no electronic mapping capability was being used; however, QuickMap was purchased with the 911 system. During a phone conference with 911-Inc., it was explained that QuickMap is a map viewer and no actual maps are included.

QuickMap requires shapefile formatted files exported from GIS applications, such as ArcGIS.

However, in accordance with Marine Corps Order (MCO) 11000.25, all Marine Corps Installations are to use Installation Geospatial Information and Services (IGI&S), also referred to as GEOFidelis, in support of Marine Corps installation management. Formal requests need to be initiated to ensure the data can be locally stored and updates are procured at a regular basis.

Additionally, further information as to how GEOFidelis will integrate with QuickMap needs to be acquired and validated. No other GIS integration was present at MCB Quantico dispatch.

2.1.5.2 Master Street Access Guide

MCB Quantico does not use a Master Street Address Guide (MSAG). The addressing format aboard MCB Quantico (building number and name) is not compatible with the standard address

2-12

2-13 format (street number, street name, city, state) used by an MSAG. Addresses would have to be converted to use an MSAG in 911 call routing.

2.1.5.3 Radio Interface

MCB Quantico dispatchers have Gold Elite Dispatch Consoles that have radio talkgroups programmed for continuous communications. There are stand-alone desktop radios at each position for backup. First responders do not have Mobile Data Terminals (MDT) and do not transmit position location to the dispatchers. All communications are voice.

2.1.5.4 Intrusion Detection System

There is no interface between IDS and PMO dispatch consoles. IDS is a stand-alone network.

MCB Quantico is changing the IDS connectivity from secure Fiber to secure Ethernet; as such, there are two IDS workstations at the MCB Quantico dispatch center.

2.1.5.5 Virginia Crime Information Network

There is no interface between VCIN and PMO dispatch consoles. VCIN is a stand-alone network and connectivity is through secure Fiber.

2.1.5.6 King-Fisher

King-Fisher is the fire alarm system used at MCB Quantico. This is a stand-alone RF system and is located at the dispatch center. The RF antenna is located outside Bldg 2117 on a large telephone pole. No integration of King-Fisher and the dispatch console is planned.

2.1.5.7 Mass Notification

2.1.5.7.1 Audio

A Giant Voice mass notification system is located at the MCB Quantico dispatch center. The Giant Voice mass notification system is a stand-alone system that can be utilized by the base to broadcast pre-recorded or live voice emergency messages to personnel outdoors

2.1.5.7.2 Telephone

MCB Quantico does not have reverse 911 capabilities.

2.1.5.7.3 Data

There is no data mass notification system available.

2.1.5.7.4 Visual

MCB Quantico has electronic signs available for mass notification.

2.1.5.7.5 Media

There is no media mass notification system available.

3 Other Information

This information collected is not core to the survey, but may be indicative to other items in the short or long term. Engineering and other analyses must take place to ensure the validity of this information.

3.1 Agreements

All recorded MOU/MOA/MAAs for MCB Quantico can be found at the following website:

http://www.quantico.usmc.mil/activities/display.aspx?PID=710&Section=FIN

Table 4-1 lists agreements that were provided by the base to the Survey Team.

Table 4-1. Agreements, MCB Quantico

Type Agency Involved Purpose Effective Date

Expiration Date

MOU Marine Corps Air Facility Quantico, VA

Defines working relationship and areas of responsibility between MCB Quantico Fire/EMS and MCAF

ARFF

02 Jun 2008 None

LOA Charles County, MD Dept. of Emergency Services

Allowing access to the dispatch channel and fire ground channel.

Both VHF channels in the 150MHz range.

15 Jan 2002 None

MOU Fauquier County, VA Board of Supervisors, Dept of Fire and Rescue, and Volunteer Fire Rescue Assoc

Allowing interoperability between MCB Quantico Fire and Fauquier County Sheriff Dispatch Fire Dispatch and use of the Fauquier County National Public Safety Planning Advisory Committee (NPSPAC) frequencies. These are all in the 800MHz range.

Interoperability is to be via a patch on the dispatch console at MCB Quantico dispatch between the E- LMR system and an 800MHz consolette connected to the Quantico

CEB.

25 Oct 2006 None

MAA Fauquier County, VA Board of Supervisors, Dept of Fire and Rescue, and Volunteer Fire Rescue Association

Establishing terms for rendering assistance between the MCB Quantico Fire/EMS and the Fire and Rescue Association of Fauquier County.

23 Jul 2004 None

MOU Fauquier County Sheriff’s Office

(FCSO)

Creating a unified, simple contact procedure for all situations involving military personnel within the jurisdiction of Fauquier County, VA.

Establishes working arrangements, responsibilities, and support between MCB Quantico and FCSO.

02 Mar 2009 Unknown

3-1

Type Agency Involved Purpose Effective Date

Expiration Date

MOA Northern Virginia Emergency Services Mutual Response Agreement (NOVA

Continues the mutual exchange of emergency services between the fire, rescue and EMS agencies of the Northern VA jurisdictions.

20 Oct 2009 Until Modified or Terminated

MOU Rappahannock EMS Council Mass Casualty Incident Plan

Establishes a unified, coordinated and immediate EMS response to any mass casualty incident or health care facility evacuation in the Rappahannock EMS council region.

21 Jul 2004 N/A

MOU Prince William Board of County Supervisors

Allowing PWC to conduct practical exercise fire training aboard MCB Quantico, Bldg 27099

5 Feb 1991 None

MAA Board of County Supervisors of Prince William County, VA

Establishing terms for rendering mutual assistance.

LOA Prince William County, VA Allowing Quantico Fire Department to utilize PWC fire frequencies in the 800MHz range for interoperability in during emergency and training environments in accordance with

MAA.

13 Mar 2007 N/A

MOU Stafford County Sheriff’s Office

(SCSO)

Creating a unified, simple contact procedure for all situations involving military personnel within the jurisdiction of Stafford County, VA.

Establishes working arrangements, responsibilities, and support between MCB Quantico and SCSO.

10 Dec 2008 None

MAA Stafford County, VA Board of Supervisors

Establishing terms for rendering assistance between the MCB Quantico Fire/EMS and Stafford Fire and Emergency Services.

20 Apr 2004 None

LOA County of Stafford, VA Permission to use the fire and EMS frequencies of Stafford County Fire and Rescue Department.

12 Jul 2006 None

3-2

3-3

Project Officer

OPSEC Manager

1 Overview
1.1 Base Details
1.2 Base Infrastructure
1.2.1 Organizational Structure
1.2.2 Populated Areas
2 Survey Results
2.1 Consolidated Emergency Response System
2.1.1 Current System
2.1.2 Base Telephone Infrastructure
2.1.2.1 Local Exchange Carrier
2.1.2.2 Wireless Carriers
2.1.3 911
2.1.3.1 911 Call Process
2.1.3.2 Base Telephone Lines
2.1.3.3 Leased-Line Commercial Service Provider
2.1.3.4 Cellular Calls
2.1.3.5 VoIP Calls
2.1.3.6 Short Message Service
2.1.3.7 Transferred Calls
2.1.3.8 Administrative Line Calls
2.1.3.9 Automatic Number Identification / Automatic Location Identification
2.1.3.10 Telecommunications Device for the Deaf/ Teletypewriter
2.1.3.11 Private Branch Exchange Interfaces with 911
2.1.4 Dispatch
2.1.4.1 Building
2.1.4.2 Dispatch Workstation Positions
2.1.4.3 Continuity of Operations
2.1.4.4 Computer Aided Dispatch
2.1.4.5 Logging Recorder
2.1.4.5.1 911 Calls
2.1.4.5.2 Administrative Lines
2.1.4.5.3 Radio Talkgroups
2.1.5 Interfaces
2.1.5.1 Mapping and Geographic Information System
2.1.5.2 Master Street Access Guide
2.1.5.3 Radio Interface
2.1.5.4 Intrusion Detection System
2.1.5.5 Virginia Crime Information Network
2.1.5.6 King-Fisher
2.1.5.7 Mass Notification
2.1.5.7.1 Audio
2.1.5.7.2 Telephone
2.1.5.7.3 Data
2.1.5.7.4 Visual
2.1.5.7.5 Media
3 Other Information
3.1 Agreements
2012-01-31T14:27:53-0500
BENJAMIN.STEPHEN.A.1098606412

File details come from the government source that posted it. Updated .