IFB_26I-0806_Contact_Information_for_Firm.pdf

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Attached to
Doors, Locking Systems, Access Control, and Room Dividers
Solicitation number
26I-0806
Issued by
Maricopa County, Arizona

About this file

This is a firm information and contact requirements document for Invitation for Bid 26I-0806 issued by Mohave, an Arizona-based purchasing cooperative serving approximately 480 public agencies statewide. The IFB solicits sources for doors, locking systems, access control, and room dividers for Mohave's statewide membership, with specifications based on known acceptable manufacturers including Camden, Horton, and OHD. The contract will be awarded for an initial one-year term with four potential one-year extensions. Bidders may propose alternate solutions and manufacturers that meet the quality and performance characteristics specified in the solicitation documents. An Arizona Registrar of Contractors B-1 General Commercial license is required for awarded vendors who utilize subcontractors with similar licenses.

The document functions as a standardized form requiring bidders to provide comprehensive contact and operational information across multiple categories, including headquarters location, Arizona branch office details, purchase order processing procedures, payment remittance addresses, and Arizona Transaction Privilege Tax license information. Bidders must designate specific contacts for Mohave interactions across seven functional areas: main member representative, contract administrator, accounting, open order/status reporting, audit, reconciliation, and escalation. Additionally, bidders must detail warranty and maintenance service capabilities, including service facility locations, technician availability, parts inventory values, and service response times for both metropolitan and rural areas. The document also requires bidders to specify whether technical assistance via phone is available and provide corresponding contact information.

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Supporting Contract Documents Firm Information, Order Processing, Individual Contact, and Customer Support Information

IFB 26I-0806

1. Contact information for firm’s headquarters:

Physical Address

Mail Address, if different

Main Phone Number

Website

2. Contact information for firm’s Arizona branch office:

Mail Address, if different

Main Phone Number

Website, if different Add additional contact information if firm has more than one Arizona branch office.

3. Contact information for purchase orders:

Email Address

Attention of

4. Payment remittance address

Attn:

City State Zip

Telephone (invoice questions)

5. Provide Arizona Transaction Privilege (sales) Tax License Number:

Do you collect city, county, and/or other local sales tax in Arizona? Yes No If yes, please check one:

1 Our combined state, city, county, and/or other local sales tax rate is % (local rate).

1 The sales tax rate varies by the location (e.g., ship to rate). Provide additional information below:

6. Contacts for Mohave:

Main Mohave representative contact:

(Shall be the main point of contact for members and be responsible for member information requests.)

Title Email address Phone number Fax

Contract Administrator contact:

(Shall be the main point of contact for contract information requests.)

Accounting contact:

(Shall be the main point of contact for accounting issues.)

Open Order/Status Report contact:

(Shall be the main point of contact regarding open orders and status reports.)

Audit contact:

(Shall be the main point of contact for audit requests and clarifications.)

Reconciliation contact:

(Shall be the main point of contact for reconciliation report requests and/or clarifications and payment of administration fees.)

Escalation contact:

(Shall be the main point of contact when an issue needs to be escalated above the main contact and/or contract administrator for the RFP/contract. This contact shall be a different individual than those named for the contacts listed above and who is authorized to make decisions for the firm.)

Provide the requested customer support information for warranty and maintenance service offered by your firm, as applicable.

Do you provide warranty and maintenance for the items in the proposal?

1Yes, the following is applicable to our offer. (If yes, please provide the information below.)

1No, the following is not applicable to our offer.

Describe the steps a member should take to activate a warranty and how they obtain warranty and maintenance service.

Provide the name and address of the facility that will provide warranty and maintenance service, under an awarded contract. Additionally, provide a contact person and phone number for warranty and maintenance service. If there is more than one facility, provide the names and addresses for all facilities. Attach a list if necessary.

Do you provide technical assistance via phone? 1Yes 1No If yes, provide a phone number and contact.

How many technicians are located at each warranty/service facility that would serve a Mohave contract?

What is the value of parts inventory normally on hand at each warranty/service facility that would serve a Mohave contract?

What is your service response time for metropolitan areas (e.g., Phoenix, Tucson) and rural areas?

File details come from the government source that posted it. Updated .