CALL_0006_Atch_1_-_PWS.pdf

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Stevedoring and Related Terminal Services (S&RTS) Master Solicitation (CONUS) Federal contract opportunity
Solicitation number
HTC711-14-R-R003
Issued by
Department of Defense United States Transportation Command

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Atch 1 CALL 0006 PWS

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Stevedoring & Related Terminal Services

Performance Work Statement for

Military Operations Terminal – 596th Transportation Brigade

Military Ocean Terminal Sunny Point

Southport, NC 28461

Stevedoring & Related Transportation Services Performance Work Statement

TABLE OF CONTENTS

Section Section Topic Page

1.0 Background & Scope 2

2.0 Security 2

3.0 Safety 4

4.0 Contract Administration 7

5.0 Contractor General Requirements 8

6.0 Terminal Specific Requirements 11

Contractor Performance Requirements 38

Appendix A Regulations, Publications, & Forms 40

Appendix B Glossary of Terms 43

Appendix C List of Acronyms & Abbreviations 60

1.0 BACKGROUND & SCOPE

1.1 Background-Military Surface Deployment and Distribution Command (SDDC), headquartered at Scott

AFB, IL is a major U.S. Army Command and a vital component of the U.S. Transportation Command. Since its establishment in 1965, SDDC has played a vital role in our nation’s defense by providing support to every war, major contingency, training exercise and humanitarian relief operation where our military forces have been deployed.

1.2 Scope-Stevedoring and Related Terminal Services

1.2.1. The Contractor shall provide stevedoring and related terminal services and management services in connection with the receipt, processing, and/or loading/discharging of cargo via all conveyances as designated by the Contracting Officer or Contracting Officer’s Representative (COR). The Contractor shall provide sufficient qualified labor, gear and equipment and materials to satisfy the scope of this contract, and make every effort to rectify any shortfall, for which the Contractor will be paid at the applicable commodity or man-hour rates as designated in Section B – Schedule of Services in this contract as requested by the COR.

1.3 Ground Rules and Constraints

1. 3.1 Persons Excluded from the Premises-The Contractor shall not allow a person that has been banned by any authority from the premises to have access to terminal facilities, equipment, or other material related to terminal operations.

1.3.2 Persons with Restricted Duties-The Contractor shall not allow a person restricted by any authority from certain equipment or areas to operate that equipment or enter those areas.

2.0 SECURITY

2.1 The overall performance classification of this PWS is Unclassified.

2.2 Security Related to Personnel-If the Government notifies the Contractor that the employment or the continued employment of any Contractor employee is prejudicial to the interests or endangers the security of the

United States of America, the Contractor shall make any changes necessary in the appointment(s).

2.3 Personnel working IAW this PWS who do not require IA administrative privileges/ system monitoring capability but do require access to Non-Secure Internet Protocol Router Network (NIPRNET) applications, must successfully complete a National Agency Check with Inquiries (NACI). Favorable NACI investigation results must be posted in the Joint Personnel Adjudication System (JPAS) before a contractor is allowed access to the NIPRNET.

2.4 Personnel not requiring a NACI investigation but require access to the port are required to obtain a

Transportation Workers Identification Card (TWIC). TWIC card are issued from TWIC processing centers in port areas IAW mandatory dates provided from the Captain of the port

2.5 Once the contract is awarded, names of the contractor employees needing a CAC to specifically access and use Government automated systems i.e. Cargo and Billing System (CAB) as required by the Government, will be submitted to SDDC for vetting through JPAS to ensure investigative and clearance requirements have been obtained before the start date of the contract. This will be completed prior to the Contracting Officer’s Representative (COR)

/ Trusted Agent (TA) submission of contractor employees’ names for the Common Access Card(s) (CAC) in the

DoD Trusted Associate Sponsorship System (TASS). If a contractor’s employee does not have the appropriate investigative or security clearance requirement the contractor’s employee will be denied the ability to work in support of this PWS and will not be loaded into the TASS. Contractor employees will be loaded in TASS and will have an expiration date on their CAC for the initial contract period. Upon approval of each option period a new

CAC will be issued with new dates for the subsequent option period only.

2.6 The contractor shall ensure the roles/privileges assigned to contractor employees on the Government computing platforms are limited to the roles/privileges essential to that individual’s performance of his/her assignments. These roles/privileges can be limited or revoked by the Government for any reason.

2.7 If the Government notifies the contractor that the employment or the continued employment of any contractor employee is prejudicial to the interests or endangers the security of the United States of America, that person shall be removed and barred from the worksite. This includes security deviations/incidents and credible derogatory information on contract members during the course of the contract period. The company receiving award of this task order shall make any changes necessary in the appointment(s).

2.8 Requirement for Contractor Information Assurance (IA) Report

The Contractor shall provide an Information Assurance Report to describe their environment that safeguards DOD non-public information resident on or transiting the contractor's unclassified information systems from unauthorized access and disclosure. Protection measures applied should consider the risks (i.e. consequences and their probability) of loss, misuse, unauthorized access, or modification of information. The report shall address the SANS

(SysAdmin, Audit, Network, Security) Institute's Twenty Critical Security Controls for Effective Cyber Defense:

Consensus Audit Guidelines (http://www.sans.org/critical-security-controls) and be provided in accordance with the attached template at Attachment 1 to the PWS. The contractor is encouraged to provide additional information above and beyond what is outlined in the SANS guidelines to enhance the government’s understanding of their information security posture. The report will be updated 30 days prior to exercise of an option period, if applicable.

2.8.1 Cyber Security Incidents

2.8.1.1 Reporting Requirements

The contractor shall report to the following two Government organizations as soon as possible upon discovery of any suspected cyber intrusion events that affect DOD information resident on or transiting the contractor's unclassified information systems.

1. USTRANSCOM Global Command, Control, Communications and Computers (C4)

Coordination Center (GCCC)

E-mail: ustcJ6-gccc@ustranscom.mil

Commercial Phone: 618-229-4222

2. USTRANSCOM Deployment and Distribution Operation Center (DDOC)

E-mail: ustc-ddocchief@ustranscom.mil

Commercial Phone: 618-220-7700

Initial report shall be provided even if some details are not yet available, with follow-on detailed reporting within 72 hours. Reportable cyber intrusion events include the following:

1. A cyber intrusion event appearing to be an advanced persistent threat

2. A cyber intrusion event involving data infiltration or manipulation or other loss of any DOD information resident on or transiting the contractor's, or its subcontractors', unclassified information systems

3. Intrusion activities that allow unauthorized access to an unclassified information system on which DOD information is resident or transiting

Definition of advanced persistent threat: An extremely proficient, patient, determined, and capable adversary, including two or more of such adversaries working together.

2.8.1.2 Incident Report Content

The incident report shall include, at a minimum, the following information:

1. Applicable dates (date of suspected compromise and date of discovery)

2. Threat methodology (all known resources used such as Internet Protocol (IP) addresses, domain names, copies malware, etc.)

3. An account of what actions the threat(s) may have taken on the victim system/network and what information may have been accessed

4. A description of the roles and functions of the threat-accessed system

5. An initial list of potentially impacted government programs and each program’s classification

6. What information may have been exfiltrated that may impact government programs

7. A list of all employees and subcontracted employees who work or have worked with the victim system/network

8. A point of contact to coordinate damage assessment activities

2.8.1.3 Incident Report Submission

The contractor will submit unclassified network cyber incident reports to the USTRANSCOM Technical

Information Analysis Center (TIAC) and USTRANSCOM designated government personnel via encrypted email or another mutually agreed upon secure communications method. Copies of malware require special handling and pre-coordination must be accomplished prior to submission.

3.0 SAFETY

The Contractor must comply with applicable international, federal, state, local, installation and SDDC

Transportation Battalion safety and fire regulations. The Contactor must establish and maintain an effective and comprehensive safety program. The Contractor will support the SDDC battalion’s Emergency Disaster Plan. The

Contractor must acquire, maintain, and require the use of safety equipment, personal protective equipment and devices necessary to protect employees on the installation, port, and on the vessel.

The Contractor is responsible for enforcement and monitoring of applicable international, federal, state, local installation safety and fire regulations. Deviations or failure to comply with applicable safety rules may be documented by any government worker and reported to the COR for formal advisement and corrections to the

Contractor lead or designated safety representative. Discrepancies will be logged within the defined quality performance process.

3.1 Safety-Driver Training- Qualified Driver

3.1.1 Contractors shall comply with Army Regulation 600-55 which governs the selection, training, testing, and licensing of motor vehicle drivers and equipment operators. At some SDDC Port locations the Contractor’s labor will be required to drive Specialized Military Vehicles during vessel loading/discharging operations. The Contractor is responsible to provide trained, qualified drivers for the operation of specialized government equipment and vehicles.

The Contractor shall coordinate for their cargo operators to attend training at Army Installations, or other COR authorized sites, to receive certification by Master Drivers/Trainers. The Contractor will provide a record of drivers’ qualified to operate specialized vehicles using the DA Form-348, Equipment Operators Qualification Record. This record will reflect the type of vehicles each operator is qualified to drive. The DA Form 348 will be maintained by the Administrative Contracting Officer with copies provided to the COR. The Contractor will coordinate with the

COR to ascertain the types of specialized vehicles they will operate during the performance of this contract.

Specialized Government Vehicles may include, at a minimum, Stryker vehicles, Heavy Equipment Transporters

(HETS) and Armored Tracked vehicles. The Contractor will be compensated as a direct pass through Out-of-Pocket cost. The Contractor shall submit actual invoices for costs associated with the driver training to the COR for approval before any payment is authorized.

3.1.2 The Government at times may have field service representatives or vendor training onsite for new models entered into the Army inventory. The Contractor shall coordinate to have cargo operators attend this available training. The Contractor shall be compensated at Man-Hour rates contained in the Schedule B for the time his labor attends training.

3.1.3 The Contractor shall ensure that personnel operating Government Vehicles possess a valid civilian driver’s license issued by a State, District of Columbia, or U.S. possession. For OCONUS contracts, personnel will have a valid license as required for operating vehicles in that country or region.

3.1.4 The Contractor will develop and implement a sustainment training program. This will be accomplished for each option year. Sustainment training is periodic driver training conducted to maintain a high level of driver skill proficiency and to prevent drivers from acquiring poor driving habits. The Contractor shall be compensated at Man-

Hour rates contained in the Schedule B for the time his labor attends training. Proof of sustainment training shall be kept by the Contractor and the COR.

3.1.5 The Contractor will establish a remedial training program for drivers or operators who have had driver at-fault accidents or traffic violations, misused equipment, or otherwise demonstrated a need for additional training on military vehicles or equipment. The COR may identify individuals that need remedial training. This training will be directed towards identifying and correcting individual weaknesses. Remedial training will be conducted at no cost to the government.

3.1.6 All Contractor personnel who operate U.S. Government or Contractor furnished vehicles laden with hazardous material, to include munitions, shall possess an approved license with HAZMAT endorsement.

Additionally, the Contractor will provide on the DA Form 348 information reflecting HAZMAT certification

3.1.6.1 The Contractor shall provide a qualified point of contact for HAZMAT handling

3.1.6.2 Ammunition and Explosives laden material handling equipment (MHE) or vehicles will not be used during operator training at any time.

3.1.7 The Contractor shall provide the COR with a list of names each day for those drivers who are assigned to handle specialized vehicles, HAZMAT, or ammunition laden cargo per operation. The list will include a statement from the Contractor verifying that the individuals performing these driving functions comply with AR 600-55. The

Government reserves the right to stop contractor personnel at any time to verify their qualifications against the approved list of personnel scheduled to perform these functions. Personnel found to be in non-compliance will be removed from the handling of this cargo and the incident will be reported to the Contracting Officer and will be submitted in the monthly performance report.

3.2 Safety Briefings - The Contractor shall conduct and document safety briefings for all workers at each shift change and must brief new workers as any new labor is added. The safety briefings conducted by the contractor, as it relates to the type of operation (e.g. truck, rail, vessel, yard, crane, etc.), at minimum must meet OSHA regulatory guidance and include the following basic information:

*Overall General Safety Requirements

Work tasks to be performed

Responsibilities - who reports unsafe conditions and to whom

Injury and property damage reporting procedures

Required PPE for personnel on the terminal

Designated smoking areas

Emergency procedures - phone numbers, evacuation routes/procedures, rally locations, accountability

Location of emergency equipment - fire extinguishers, PFDs

Weather/temperature conditions

Communication - signals, flagman duties, radios, no cell phones etc.

Walking/Tripping Hazards

Pedestrian and traffic movement

Gangway Safety

Person in water - prevention, recovery and survival

*Traffic Safety

Driver distractions

Use of Seat Belts

Pier specific vehicle procedures - lights, keys, mirrors etc.

Speed limits – pier, yard, railcar and vessel

Parking locations

Traffic Flow

Use of ground guides when moving (ramp/backing/stow)

Rail crossings

*Task/terminal Specific (as applicable)

Terminal and yard configurations, distinctive characteristics

Safe equipment operation - MHE, vehicles (verify trained/certified/licensed)

Safe explosives handling procedures - (verify trained/certified/licensed)

Safe Rail operations - 3 step protection, right of way

Ladder Safety

Use of fall protection

Safe lashing procedures

Unusual loads

3.2.1 The Government will conduct safety briefings when necessary, and per local Commander’s guidance, during which time the labor will be on standby detention time. The Government safety briefing will include information as prescribed in 3.2 based on the type of operation, and any other necessary terminal or Command related safety information.

3.3 Safety – Operation of Equipment - Equipment operated by the Contractor for use during operations on any

S&RTS Terminal must be maintained and operated IAW applicable Federal / State laws and regulations, OSHA, Army, port, and terminal regulations, directives, instructions and pamphlets. Damage to cargo or injury related to the use of non-compliant equipment or improper use of equipment will result in immediate non-use of that

Contractor’s equipment until the Contractor takes corrective action. The Contractor must notify the COR when equipment is made compliant.

3.4 Safety – Damage/Accident/Injury - The Contractor shall immediately notify the COR of any incident of dropped cargo, accident or incident which results in damage to cargo or property, release of HAZMAT, injury or death to personnel during or arising from performance under this contract.

3.4.1 In all instances where an accident or incident occurs, the Contractor shall submit a full written report to the

COR within 24 hours utilizing the U.S. Army Abbreviated Ground Accident Report (AGAR) (DA Form 285-AB-

R). The Contractor shall assist the Government during any investigation of an accident or serious incident.

3.4.1.1 The contractor shall submit documentation to the COR explaining qualification and task training for each contract employee involved in the incident/accident.

3.4.1.2 The contractor shall submit all maintenance records for contractor supplied equipment involved in the incident/accident.

3.4.2 The Contractor shall assist the Government during any investigation of an accident or serious incident.

3.4.2.1 After an accident or serious incident occurs, the Contractor will secure the location, preserve critical evidence and allow government personnel access to the location, evidence and contractor employed witnesses.

Operations will not resume until cleared with the COR.

4.0 CONTRACT ADMINISTRATION

4.1 Detention, Minimum Time, Differentials

4.1.1 Detention and minimum time, computed to the nearest 5 minute multiple, are payable to the contractor, in lieu of commodity or extra labor (XL) rates specified elsewhere in this contract, at the applicable man-hour rates, subject to the following:

4.1.2 When detention occurs during a commodity operation, the Contractor shall absorb each detention of fifteen

(15) minutes or less. The government shall pay the Contractor at detention rates for persons or gangs, including clerks and equipment operators (drivers) for each detention in excess of fifteen minutes including the first fifteen minutes thereof.

4.1.2.1 Detention shall not be authorized for any part of a gang that is not required on commodity operations or when certain classes of labor on commodity operations are required to stand by because of another class of labor performing a commodity operation. For example, commodity vessel load is inclusive of loading and lashing cargo.

Gangs conducting the load & lash are inclusive of each other under one commodity rate; therefore, drivers or lashers during the process of load and lash may be waiting for the other to perform or complete their job. Neither party will be placed on detention while the other is performing commodity work.

4.1.3 Whenever detention occurs prior to or during extra labor operations, the Government shall pay the

Contractor on a detention rate basis for the time of each detention. In the event part of a gang is required to perform an extra labor operation, the balance of the gang standing by shall be paid for at detention rates. In the event certain classes of labor are required to standby because of another class of labor performing an extra labor operation, such certain classes of labor shall be paid at detention rates.

4.1.4 In accordance with applicable collective bargaining agreements, minimum time shall be payable to the

Contractor when work fails to materialize or when work is completed prior to the minimum time and shall not be payable (i) for checkers working in conjunction with longshoremen until completion of the longshoreman commodity activity; and (ii) for any part of a gang not required on a commodity activity. For example, rail unload operation is inclusive of unlash and unload of cargo under one commodity rate. Lashers finish the unlash portion are still on commodity until the drivers are complete with unload and stage to point of rest. During rail load, after drivers complete the load, they remain on commodity until lashers have completed all lashing. While one portion of the gang is on commodity, all are listed as commodity.

4.1.5 The Contractor must obtain pre approval to work overtime authorized by the COR.

4.2 Contract Labor Reporting-The contractor shall provide as requested by the COR a daily time keeper personnel log book for verification of labor services provided for the day’s operations to use for reconciliation. The breakout will include total quantity by class of service.

4.3 Contractor Manpower Reporting Requirements

4.3.1 CONTRACTOR MANPOWER REPORT (CMR). The contractor shall report ALL contractor labor hours

(including subcontractor labor hours) required for performance of services provided under this contract for Military

Surface Deployment and Distribution Command via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address https://cmra.army.mil/.

4.3.2 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the

FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may https://cmra.army.mil/ direct questions to the help desk by clicking on “Send an email” which is located under Help Resources on the right side of the login page.

4.4 Training and Contingency Operations - The Government reserves the right to conduct training and contingency operations for Department of Defense personnel during a scheduled or contingency load or discharge for any vessel operation and related terminal operations. The Contracting Officer or COR will advise the Contractor when such training or contingency operation is scheduled; such notification will be provided to the Contractor as soon as it is known but NLT 48 hours prior to training, contingency or special operation mission. During these training/special operation events, the Contractor shall provide, when requested by the COR, sufficient qualified labor to support DoD personnel during these operations. Such labor, to include operators, flagmen, lashers, mechanic or headers when requested, will be compensated at the man-hour rates established in Section B – Schedule of Rates.

5.0 CONTRACTOR GENERAL REQUIREMENTS

5.1 General duties and requirements of the Contractor are defined within this section. Duties and requirements specific to the particular terminal(s) within the scope of this contact are further defined in Section 6.0 -Terminal

Specific Requirements.

5.2 Contractor services will cover the full spectrum of ocean terminal operations to include discharge and load of vessels, vessel stage/call forward areas including designated areas/facilities for washing and/or fumigation.

Vessels anticipated are Large Medium Speed Roll On/Roll Off (LMSR), Fast Sealift Ships (FSS), MARAD/Ready

Reserve Fleet (RRF), Military Sealift Command (MSC) Controlled or Charted Vessels, Maritime Prepositioned

Ships, Cape Class Vessels, Barges, U.S. Army and Navy vessels, car carrier vessels, combined container/Ro-Ro vessels as well as other vessel types and classes. The Contractor must be capable of handling multiple and simultaneous vessel, operations at each terminal as described in this contract’s Area of Responsibility (AOR).

Contractor will handle various classes of supply to include Ammunition, Hazardous Material, sensitive, controlled, and general DoD cargo.

5.3 The Contractor will inspect for damage and discrepancies and immediately report these items to the COR.

The contractor shall report any damage caused by the contractor, to cargo or vessel, immediately to the COR

5.4 The Contractor shall communicate to the COR any labor shortfalls immediately, and make every effort to rectify the shortfall.

5.5 The Contractor shall provide a dedicated manager to serve as a single point of contact for interface with the government during all daily operations; this includes management presence at away ports during terminal operations as described in Section 6.1 Area of Responsibility.

5.6 The Contractor shall provide a single point of contact on-site for each operation for each shift to the COR.

This individual must have decision-making authority and shall act as the central point of contact. During vessel operations, the Contractor must have stevedore oversight for all gang activity onboard vessels and in staging yards.

If any delay of operation is as a result of stevedore absence on deck or in the staging yard; the delay will be at the

Contractor’s expense.

5.7 The Contractor shall participate in daily operations meetings and shall participate in other meetings regarding vessel load or unload as required. The Contractor shall order labor, material, and equipment based upon agreement with the COR.

5.8 The Contractor shall compare Government reports to Contractor documents and identify discrepancies and recommend reconciliations to the COR.

5.9 The Contractor shall provide a certified point of contact for HAZMAT cargo handling IAW 49 CFR Part

172.704(d).

5.10 The Contractor shall acquire and maintain access, and submit man-hour input, to the Cargo & Billing

System (CAB), or its future replacement system, for labor operations within seven (7) days following the billing activity.

5.11 The Contractor shall establish a Quality Control Inspection Plan (QCIP) which will emphasize quality control over all contract requirements. The Quality Control Inspection Plan will contain a Quality Control Inspection

Checklist (QCIC) which, at a minimum, will contain all elements of the Performance Requirements Summary

(PRS).

5.12 Out of Pocket (OOP) Expenses- As related to the support of transportation and cargo and terminal operations, upon the request and approval of the COR, the Contractor shall provide specialized equipment

(examples: floating crane, scissor lifts, generators, light sets, etc.) and supplies reimbursed by the Government at actual costs. Vendor receipt must be provided for reimbursement. Types of supplies include, but not limited to, lumber, placards, straps, shackles, tie wire, clips, fuel for military cargo and GFE (other than commodity operation) and banding material. The Contractor will also provide 3rd party services related to the support of transportation and terminal operations such as port-a-lets used in the operational area and crane orders for extra labor operations .

5.13 Stevedoring and Related Terminal Services (Import)

5.13.1 The Contractor will prepare the vessel for discharge to include the unlashing and physical removal of cargo from the vessel. Inclusive of the vessel discharge commodity rate, the Contractor shall discharge and document cargo (to include capturing linked, nested, and secondary items) of inbound cargo IAW with the agreed upon

Discharge Plan and stage in accordance with the agreed upon Staging Plan (e.g. by type and destination) within time frame established at the cargo meeting between the Contractor and the Contracting Officer’s Representative (COR).

The Contractor shall handle multiple classes of cargo including sensitive, classified, HAZMAT cargo and Reefers in accordance with discharge and stage plan and IAW current applicable regulations. Any changes must be approved through the COR. At the operations meeting held prior to the start of each vessel operation, the COR will confirm with the Contractor the mutually agreed upon timeframe for the safe and efficient completion of discharge of the vessel. Vessel operation completion timeframes will be determined based on such factors as cargo volume, stow factors, RDD, cargo mix and vessel type being worked.

The Contractor will not be held accountable for delays in vessel operations resulting from circumstances not within the control or responsibility of the Contractor. Factors known to affect productivity may include: weather; reserve augmentation; vessel condition and cargo condition. The chart below contains estimated vessel timelines for completion of discharge of fully loaded vessels as follows; discharge hours may or may not be continuous:

VESSEL TYPE DISCHARGEWORK HOURS

FSS (using shipboard crane) 56

FSS (using port crane) 48

BREAKBULK 72

LMSR (NON-PREPO) 72

RORO 48

CONTAINER SHIP 48

MPS 72

MPS/MAERSK 96

5.13.2 The Contractor shall conduct a reconciliation/validation of the cargo discharged.

5.13.3 The Contractor shall return vessel lashing gear to its proper place (lashing bins and wall racks) and will clean contractor debris prior to vessel departure.

5.14 Stevedoring and Related Terminal Services (Export)

5.14.1 The Contractor shall load cargo on the vessel from its place of rest to point of stow aboard vessel in accordance with the approved vessel pre-stow plan furnished by the Government and within the time frame established at cargo meeting between the Contractor and the COR. The Contractor shall handle all multiple classes of cargo including sensitive, classified, HAZMAT and Reefer Cargo IAW the pre-stow plan. The contractor shall secure cargo IAW SDDC TEA Reference 55-22, Marine Lifting and Lashing. The Contractor shall coordinate all vessel activity with the COR, the vessel master/chief mate, and when applicable with the Military Sealift Command

(MSC) representative. The Contractor shall receive and review expected cargo list and pre-stow plan for accuracy and efficiency of vessel operations and report discrepancies, issues or concerns to the COR.

At the operations meeting held prior to the start of each vessel operation, the COR will confirm with the Contractor the mutually agreed upon timeframe for the safe and efficient completion of loading of the vessel. Vessel operation completion timeframes will be determined based on such factors as cargo volume, stow factors, RDD, cargo mix and vessel type being worked.

The Contractor will not be held accountable for delays in vessel operations resulting from circumstances not within the control or responsibility of the Contractor. Factors known to affect productivity may include: weather; reserve augmentation; vessel condition and cargo condition.

The chart below contains estimated vessel timelines for completion of discharge of fully loaded vessels as follows;

discharge hours may or may not be continuous:

VESSEL TYPE LOAD WORK HOURS

FSS (using shipboard crane) 72

FSS (using port crane) 60

BREAKBULK 96

LMSR(NON-PREPO) 96

RORO 48

CONTAINER SHIP 48

MPS 96

MPS/MAERSK 120

5.14.2 The Contractor shall provide documentation using load list and scanner/ PDA that reflects the correct stow location, pay, nested, linked, secondary loads(as requested) and condition of the loaded cargo.

5.14.3 For vessel load and vessel discharge the Government will:

-Provide command and control as Single Port Operator/Manager for SDDC Operations.

-Identify specialized, unique military equipment requiring special handling and coordinate for handling this equipment as required.

-Maintain log book/record of events/time for all operations.

-Provide reports to the Contractor as specified within this contract.

-Compare contractor furnished reports with the Government reports, identify further discrepancies and reconcile them with the Contractor.

-Identify the COR to oversee contract operations.

-Provide a qualified point of contact for HAZMAT.

-Provide ICODES pre-stow plans as specified within this contract NLT 48 hours for review with a revised copy provided NLT 24 hours prior to operation.

-Utilize GATES or system of record to document movement of cargo.

-Provide scanners (PDA), tally sheets or Military Shipping Label (MSL) as applicable to the Contractor.

-Process contractor activity pay into GATES or system of record NLT 48 hours after receipt of documentation;

delays to GATES processing may occur due to frustrated cargo records.

-As applicable to type of operations, provide a discharge report; manifest; cargo load list; GATES onhand report;

pre-stow plan for vessel load; staging requirements; and when provided, a final stow plan for vessel discharge, to the Contractor.

-Assist to resolve cargo discrepancies such as overages, shortages and Hazardous Material (HAZMAT) documentation.

-Provide input on special handling requirements to include staging of HAZMAT; sensitive; classified cargo and

Refrigerated containers.

-Provide training on scanners (PDA) and Government Documentation System(s), when applicable.

6.0 TERMINAL SPECIFIC REQUIREMENTS (IMPORT/ EXPORT)

6.1 The 596th US Army Transportation Brigade is the port operator for the Military Ocean Terminal Sunny

Point (MOTSU), conducting military ammunition vessel loads and discharges.

6.1.1 MOTSU is a fully operational ammunition facility and anticipates an average of 50 ammunition vessel operations per year. The MOTSU terminal has three working piers, one of which has two gantry cranes for container ship operations. All three piers are serviced by rail and have multiple lanes of track beside a raised dock on each off-shore side. This track layout, by design accommodates three rows of boxcars (break bulk) by which forklifts could work cargo from the shipside loading dock. Ammunition pallets are thus moved into or out of any of the three rows of side-by-side boxcars, when connected with spanner ramps laid between each boxcar’s opened center doors.

Vessel operations consist of containerized ammunition, break-bulk ammunition and general cargo. Containerized ammunition shipments account for 90% or more of the total volume of the requirement. Intra-terminal rail track system at MOTSU is very extensive. Railcar staging consists of two significant rail staging yards, one primary container transfer area and one primary container stuffing facility. Alternate sites within the facility may be used based on operational necessities. Rail movements account for at least 80% of all ammunition movements into/out of

MOTSU. Truck deliveries also routinely bring containerized (break-bulk (B/B) seldom; less than 10%) ammunition to MOTSU. After clearing security, trucks normally report to the Ammunition Surveillance Inspection building

(Truck Pad) to await further instructions for movement to a holding location. Truck movements may account for 20

% of all ammunition movements into/out of MOTSU. The intra-terminal positioning of ammunition within MOTSU shall be required to comply with the Terminal Explosive Safety Site Plan. Terminal Net Explosive Weight (NEW) is monitored and managed by the 596th Transportation Brigade’s Quality Assurance Specialist for Ammunition

Surveillance (QASAS). The Contractor may occasionally receive instructions from the COR/ACOR for intra-terminal transfers of ammunition cargoes to insure compliance with NEW limits within the terminal.

6.1.2 The normal hours of operation for all terminals are 0800 – 1700 hours daily. However, the COR/ACOR may designate other duty hours as necessitated by mission requirements.

6.2 SCOPE

6.2.1 Location

This contract covers the handling of Department of Defense (DoD) sponsored export and import cargo at 596th US

Army Transportation Terminal Group, Southport, North Carolina (Sunny Point).

6.3 Stevedoring and Related Terminal Services

The Contractor shall provide stevedoring and Related Terminal Services (RTS) as follows:

In connection with the Receipt, processing, and/or loading/discharging of all vessels designated by the Contracting Officer

For the movement of military cargoes, to include conventional break bulk or containerized ammunition, military vehicles and equipment through

MOTSU in support of the national/strategic military interests of the United

States of America

The Contractor shall provide sufficient qualified labor, gear and equipment and materials to satisfy the scope of this contract, and make every effort to rectify any shortfall, for which the Contractor will be paid at the applicable commodity or labor-hour rates as designated in Section B – Schedule of Services in this contract.

The general scope of services under this Request for Performance (RFP) includes:

General Cargo Requirements

Stevedoring

Related Terminal Services (Import and Export)

Management Services

Government Furnished Equipment, Supplies and Facilities

Contractor Furnished Equipment, Supplies and Facilities

This is represented graphically by Figure 1 on page 14.

6.3.1 General Cargo Requirements

General Cargo Handling requirements, policies and guidance apply to all cargo handling and include Stevedoring and Related Terminal Services.

6.3.2 Stevedoring

Stevedoring is the loading/unloading of a ship. Stevedoring includes:

Vessel Preparation

Import o Discharge of Cargo from ocean-going vessels, lighters and barges

Export o Loading of Cargo to ocean-going vessels, lighters and barges

6.3.3 Related Terminal Services

Related Terminal Services (RTS) are all services conducted at a terminal in support of transportation but not unique to stevedoring. RTS may or not include:

Cargo Preparation

Intra-Terminal Material Movement o Staging & Repositioning

Import o Loading Cargo to Conveyance (Rail/Truck)

Export o Discharging Cargo to Conveyance (Rail/Truck)

Carpentry Services

Coopering

Washing / Clean-Up

6.3.4 Management Services

Related to S&RTS (Para. 6.3), Management Services include, but are not limited to the following:

Planning

Coordination

Supervision

Quality Control

Staffing

Training

Reporting

Communicating

Personnel Documentation

Security

6.3.5 Government Furnished Equipment, Supplies and Facilities

The Government provides limited equipment, supplies and facilities to the Contractor to use, operate, maintain, return and report related issues.

6.3.6 Contractor Furnished Equipment, Supplies and Facilities

The Contractor is expected to furnish any equipment not provided by the Government in order to fulfill the obligation of this contract.

6.4 Ground Rules and Constraints

The Government requires that the following ground rules and constraints be observed over the course of the contract and across all services and duties performed within.

6.4.1 Persons Excluded from the Premises

The Contractor shall not allow a person that has been banned by any authority from the premises to have access to terminal facilities, equipment, or other material related to terminal operations.

6.4.2 Persons with Restricted Duties

The Contractor shall not allow a person restricted by any authority from certain equipment or areas to operate that equipment or enter those areas.

6.5 Period of Performance

The period of performance for this contract is a 12-month base period with 4 (four) 1 year options and a 6 month option. The base period is 1 March 2015 – 29 February 2016.

S&RTS High-Level Processes

*Terminal Services may be independent of Vessel Operations.

GOVERNMENT & CONTRACTOR DUTIES

6.6 General

General duties and requirements of the Contractor are defined within this document. All duties not specifically delineated as Government duties are understood to be contactor duties.

Definition of a Performance Requirement

Performance Requirements (PRs) are described as Performance Objectives, Performance

Measures, and Performance Standards in the following manner:

Performance Objective – A statement of the outcome or results

Performance Measures – The critical characteristics of the objective that will be monitored by the Government

Performance Standards – The targeted level or range of levels of performance for each performance measure, relating to the Acceptable

Quality Level (AQL) for the objective

The Government will evaluate specified Performance Measures and Standards.

6.6.1 Use of Performance Measures/Standards

Not every performance objective in this contract has a related performance measure or performance standard. However, every performance objective is a contractual requirement. For those performance objectives that do not specify a measure or standard, the measures and standards are in accordance with standard commercial practices.

6.6.2 “Shall” Statements

“Shall” statements are contractual statements that include the words “Contractor Shall.”

“Shall” statements are contractual requirements.

6.7 General Cargo Requirements

General Cargo Requirements constitutes all processes related to the planning, documentation, maintenance and movement of cargo or related material and includes:

Stevedoring

Related Terminal Services

Management Services

The requirements contained in this section are over-arching and apply to all cargo-related requirements performed by the Contractor. The purpose of this section is to reduce redundancies throughout this document. Any requirements specific to Stevedoring (6.8 on page 20), RTS (6.10 on page 23) or Management Services (6.14 on page 25) are respectively addressed in those sections.

6.7.1 Government Duties

Where possible, the Government will:

Determine cargo handling requirements (e.g. what needs to happen) o Load Plan o Discharge Plan o Staging Plan o Repositioning Plan o Onward Movement Plan o Cargo Preparation Plan

Resolve cargo discrepancies (including Hazardous Material (HAZMAT)

Identify sensitive/classified/HAZMAT cargo and provide handling instructions

Identify reefers and provide handling instructions

Provide scanners to the Contractor

Identify and provide training for:

o Inherent Government Documentation Systems o Operation of government equipment o Port specific training requirements for the Contractor to acquire

6.7.2 Planning

Planning is defined in section 6.14.2 on page 26.

6.7.3 Documentation

Documentation is the means by which accountability for work completed and cargo processed is maintained. All work planned and completed requires appropriate documentation that may be recorded, distributed and stored in electronic or hard copy form.

PR NO. 1: DOCUMENTATION REGULATIONS AND POLICIES

Performance Objective: The Contractor shall perform cargo documentation in accordance with the Defense Transportation Regulation DoD 4500.9-R, and other applicable DoD, SDDC and

SDDC TEA Regulations and Standards in Appendix A. [Man-hour/Commodity]

6.7.3.1 Receiving

Receiving is accepting custody and responsibility for cargo as it arrives at the terminal. Receiving is required for all cargo that arrives at the terminal by various modes (e.g. rail, truck, or water way). Receiving includes:

Inspecting documentation and cargo for discrepancies/damage

Annotating discrepancies and/or damage

Correct destination loaded onto conveyance

Completing appropriate paperwork as required

Delivering paperwork to appropriate personnel for processing

PR NO. 2: DOCUMENT DISCREPANCIES

Performance Objective: The Contractor shall visually check and compare documentation and cargo (Over Short & Damaged, priority) and report discrepancies daily to the Contracting

Officers’ Representative (COR) or the Alternate Contracting Officers’ Representative (ACOR).

[Commodity]

PR NO. 3: REPORT RECEIVED CARGO

Performance Objective: The Contractor shall record and report cargo received daily to the

COR/ACOR). [Commodity]

Performance Measures Performance Standards

COR/ACOR to review report 100% for hazardous materials or sensitive cargo;

accuracy 95% otherwise

6.7.3.2 Discrepancies and Damage

The nature of documentation provides myriad opportunity for human error. This quality of the process requires quality control. The Contractor will work with the

Government to ensure quality documentation. Errors in documentation may be the result of hand-writing and typing errors or changes to the cargo, such as damage or wear and tear during transport.

PR NO. 4: DOCUMENTATION & REPORTS RECONCILIATION

Performance Objective: The Contractor shall participate with the government in conducting a reconciliation/validation of the cargo discharged with reports from GATES and ICODES.

[Commodity]

PR NO. 5: DISCREPANCIES & DAMAGE REPORTING

Performance Objective: The Contractor shall notify the Government of all discrepancies and damages found with the cargo, to include HAZMAT (e. g., missing labels/placards, etc.).

[Commodity]

PR NO. 6: ACCURATE WEIGHTS AND MEASUREMENTS

Performance Objective: The Contractor shall verify or determine cargo weights and measures and report changes or discrepancies when discovered. [Commodity]

6.7.3.3 Cargo Accountability

PR NO. 7: PROPER CARGO HANDLING ACCOUNTABILITY

Performance Objective: The Contractor shall maintain accountability on proper handling of

HAZMAT, reefer, cargo and sensitive cargo, in accordance with DoD, DHS/USCG and USDOT regulations. [Commodity]

PR NO. 8: INVENTORY VALIDATION AND RECONCILIATION

Performance Objective: The Contractor shall validate cargo inventories on-hand and participate in reconciliation with the Government. [Commodity]

PR NO. 9: FRUSTRATED CARGO

Performance Objective: The Contractor shall identify and document frustrated cargo and notify the Government COR daily using MT Form 239R. [Commodity]

6.7.4 General Cargo Handling

Cargo Handling refers to all activities conducted in order to properly document and transport cargo in accordance with established safety and regulatory guidelines.

PR NO.10: CARGO HANDLING REGULATIONS AND POLICIES

Performance Objective: The Contractor shall perform movement in accordance with the Defense

Transportation Regulation DoD 4500.9-R, and other applicable DoD, SDDC and SDDC TEA

Regulations and Standards in Appendix A. [Man-hour/Commodity]

6.7.4.1 Hazardous Cargo

The transportation and handling of hazardous cargo for shipment shall be subject to Title

49 of the Code of Federal Regulations, (49 CFR) and IMDGC.

PR NO.11: REGULATORY COMPLIANCE

Performance Objective: The Contractor shall ensure transportation and handling of hazardous cargo for shipment shall be subject to Title 49 of the Code of Federal Regulations, (49 CFR) and

IMDGC. [Man-hour/Commodity]

Performance Measures Performance Standards

49 CFR/IMDGC Standards 100% compliance and regulations

6.7.4.2 Frustrated, Damaged, Missing, and/or Pilfered Cargo

The Contractor shall take measures to mitigate cargo frustration, damage, loss and pilferage. The Contractor shall report any incident to the Government.

PR NO.12: INCIDENT REPORTING

Performance Objective: The Contractor shall take measures to mitigate damage to and loss of cargo. The Contractor shall report all incidents where mitigation fails.

Performance Measures Performance Standards

No Damage Handle Material without damages:

0% of cargo major damage

1% minor (defined as $500 or less of damage)

Report Cargo Damage/Loss/Mis-shipment Notify COR/ACOR:

Failure to Discharge Within 1 minute of Incident Submit full report to

COD/ACOR within 24 hours of occurrence or discovery of incident (DA-285 or DA-239-R as appropriate)

6.7.5 Liability

Contractor shall be liable for all cargo handled from the time the cargo is unlashed until such time as the cargo is released by the Contractor.

6.7.5.1 Maintenance

PR NO.13: EQUIPMENT MAINTENANCE

Performance Objective: Equipment operated by the Contractor on any Terminal must be maintained and operated in accordance with applicable Federal / State laws and regulations, OSHA, Army and installation regulations. [Commodity]

6.7.6 Carpentry Services

Carpentry services include pre-fabrication and installation of all blocking and bracing required in the stuffing of containers, loading of CROPS and any construction requested by the

COR/ACOR to ensure secure and safe transportation of cargo.

PR NO.14: BLOCKING/BRACING, PREFABRICATION, COOPERING

Performance Objective: The Contractor shall prefabricate blocking & bracing, coopering, and filler or conduct other similar services as requested by the COR/ACOR.

The Contractor shall remove all blocking and bracing material from containers as the cargo is unstuffed and broom sweep the containers [Commodity]

When in conjunction with a commodity operation, this will be paid at the commodity rate.

The fabrication of blocking and bracing for container stuffing, including CROPS, is included as within the container stuffing commodity rate and not paid at a separate man-hour or commodity rate. This includes fabrication either before the beginning of a container stuffing operation or on-site during the container stuffing. [Commodity]

6.7.7 Lumber

Operations require lumber and labor to ensure proper dunnage, blocking & bracing, and filling.

PR NO. 15: LUMBER MOVEMENT

Performance Objective: The Contractor shall load, unload, inventory and deliver lumber in accordance with the Cargo Preparation Plan. When in conjunction with a commodity operation, this will be paid at the commodity rate. [Man-Hour/Commodity]

6.7.8 Work Area Washing / Waste Removal / Clean-Up

Washing/Cleaning-up work areas and removal of waste generated after cargo handling is applicable to all work and operations conducted. After work is complete or at the direction of the COR/ACOR, the Contractor shall wash and clean-up the work area(s) in which the work was conducted or as directed. The work area(s) will be returned to the condition in which they were prior to work being conducted. The COR/ACOR approves that proper washing/clean-up has been conducted.

Cleaning shall include but not limited to: removal of securing material and debris from the vessel and surrounding area, consolidating securing Government-owned material to facilitate storage and reuse (if appropriate), segregating by material/type, accounting for material, and removing material to designated area(s) for storage/disposal and all common areas utilized.

The Government may request the Contractor to clean an area outside of conjunction with cargo handling.

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