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FY08 CRAF International Airlift
Solicitation number
HTC711-07-R-0004
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SOLICITATION NO.: HTC711-07-R-0004

CONTRACT NO.:

SAMPLE

ATTACHMENT 3

1 Oct 06

WIDE AREA WORK FLOW – RECEIPT AND ACCEPTANCE (WAWF-RA)

ELECTRONIC RECEIVING REPORT AND INVOICING INSTRUCTIONS

Questions concerning payment should be directed to the Defense Finance Accounting Services (DFAS) Omaha at (800) 330-8168 or faxed to (800) 554-0527. Please have your contract/order number and invoice number ready when calling about payment status.

You can easily access payment information using http://www.dfas.mil/money/vendor.

DFAS Customer Service Points Of Contact: The following website contains a current list of customer service phone numbers for all DFAS locations: http://www.dod.mil/dfas/

NOTE: IN ACCORDANCE WITH DFARS 232.7002, USE OF ELECTRONIC PAYMENT

REQUESTS IS MANDATORY. USE OF WAWF WILL ALLOW YOU TO MONITOR YOUR

PAYMENT STATUS ONLINE. THERE ARE NO CHARGES OR FEES TO USE WAWF.

THE FOLLOWING INFORMATION WILL BE REQUIRED TO ROUTE YOUR RECEIVING

REPORTS, INVOICES AND ADDITIONAL E-MAILS CORRECTLY THROUGH WAWF.

General: Enter the following information to create an Invoice:

a. Contract Number:

b. Delivery Order: Enter Delivery Order number found in block 2 of DD Form 1155

c. CAGE Code/Ext.:

d. Pay DoDAAC:

e. Type of Document

f. Inspection/Acceptance:

g. Issue Date: Award Date found in block 3 of DD Form 1155

h. Issue By DODAAC:

i. Admin DODAAC:

j. Ship To Code / Ext:

(1) Missions and Passenger Taxes:

F73OLF (OL-F, Travis AFB CA for missions terminating west of the Mississippi River), F73OLG (OL-G, McGuire AFB NJ for missions terminating east of the Mississippi River)

(2) All Other Reimbursables: F73YMA

NOTE: You must enter Net 15 Days payment terms on the Discounts tab (See training guide).

HTC71107D

F67100

Invoice and Receiving report

Destination

HTC711

HTC711

FA4428 Pick one of the codes below

SOLICITATION NO.: HTC711-07-R-0004

CONTRACT NO.:

SAMPLE

ATTACHMENT 3

1 Oct 06

FERRY DECLARATION

IN ACCORDANCE WITH SECTION G, PARA 5.c. OF THE CONTRACT, THE

FOLLOWING DECLARATION IS MADE IN GOOD FAITH AND TO THE

BEST OF MY KNOWLEDGE. I VERIFY THE FOLLOWING FERRY MILES

WERE ACTUALLY FLOWN IN CONJUNCTION WITH THE REFERENCED

AMC MISSION.

CONTRACT NO: _____________________

DELIVERY ORDER NO: _____________________

MISSION NO. AND DATE: _____________________

ACFT TYPE AND TAIL NO: _____________________

AWARDED FERRY: _____________________

(ROUTING) (MILES)

ACTUAL FLOWN FERRY: _____________________

(TYPE NAME) (DATE)

(TITLE)

(COMPANY NAME)

SOLICITATION NO: HTC711-07-R-0004

CONTRACT NO:

Attachment 4 1 Oct 06

STATEMENT OF UNAVAILABILITY OF U.S.-FLAG AIR CARRIERS

FOR CAT A CARGO MOVEMENT

International air transportation of persons (and their personal effects) or property by U.S.-flag air carrier was not available or it was necessary to use foreign-flag air carrier service for the following reasons on the following routes:

Route(s): _____________________________________________________________________________

Reason:

( ) U.S. Flag Carrier Not Available

( ) Other (Enter reason): __________________________________________________________________

Signature of Authorized Person Date

USTRANSCOM CONTRACTED GROUND OPERATIONS FOR CARRIER USE

Attachment 5

9 February 2006

*Note: 011 Country Code for all Numbers listed

Location/Address Manager/e-mail Fax Number Telephone Nos.

BUENOS AIRES, ARGENTINA (EZE – SAEZ) 54-11-5480-4431 (O) 54-11-5480-5330

Julian Duclos 54-11-5480-4441 AMC Station Manager (C) 54-11-51085123 jduclos@amcsaez.com.ar ; julian.duclos@express-one.com Assistant - Esteban Rossi

LA PAZ, BOLIVIA (LPB – SLLP) (O) 591-2-281-4404 / 373

Juan E Loayza (C) 591-7-205-9965 AMC Station Manager juan.loayza@express-one.com

BRASILIA, BRAZIL (BSB – SBBR) 55-61-3364-9040 (O) 55-61-3364-9040

Witen Diaz (O) 55-61-9221-9950 amcbrasilia@yahoo.com

SANTIAGO, CHILE (SCL – SCEL) 56-2-522-5000 (O) 56-2-522-5000

Ricardo Machuca & Katty (C) 56-9-842-7925

Kattyna73@gmail.com or iskatt@vtr.net

BOGOTA, COLOMBIA (BOG – SKBO) (C) 312-407-3405

Joe Kuchta (O) 57-1-414-8606/8837 AMC Station Manager (O) 407-574-5304

JOE.KUCHTA@EXPRESS-ONE.COM

Assistant – Alberto Rodriguez Alberto.rodriguez@express-one.com

SAN SALVADOR, EL SALVADOR (SAL – MSLP) 503-2287-4626 (O) 503-2287-4625

Rafael Pena 503-339-9021 (C) 503-7885-9315 rafael_sal@hotmail.com or avcona@integra.com.sv or Rafael.Pena@express-one.com Assistant – Tania Navarro (O) 503-2366-3120 tania.navarro@express-one.com (C) 503-7833-3757

GUATEMALA CITY, GUATEMALA (GUA – MGGT) 502-2332-2844 (O) 502-2332-3235

Juan Pablo Palacios (O) 502-2361-6722 palacioj@guatemala.mg.southcom.mil (C) 502-5401-6471 palaciosq@intelnett.com Assistant – Juan Carlos Marroquin (O) 502-2385-2640 juan.marroquin@express-one.com (C) 502-5409-6623

LIMA, PERU (LIM – SPIM) 51-1-574-2300 (O) 51-1-484-0111

Marcella Gaboda (C) 51-1-9831-9960 marcela.gaboda@express-one.com

MAIQUETIA, VENEZUELA (MIQ – SVMI) 58-212-941-1471 (O) 58-212-355-2154

Guillermo Garrido (C) 58-414-119-0466 AMC Station Manager (O) 58-212-355-1924 guillermo.garrido@express-one.com (O) 58-212-355-1146

SAN JOSE, COSTA RICA (SJO – MROC) 506-255-1791 (O) 506-442-1121

Juan Cisneros (Cisco) (C) 506-814-7391 amccisco@racsa.co.cr ammccisco@ice.co.cr

ASUNCION, PARAGUAY (ASU – SGAS) 595-21-447701 (O) 595-21-447701

Gabriel Bedoya 595-21-447112 (C) 595-981-202699 (24hrs) AMC Station Manager (O) 595-21-645908 gdbedoya@consorcioaereo.com.py amcasuncion@yahoo.com

MONTEVIDEO, URUGUAY (MVD – SUMU) 598-2-600-9768 (O) 598-2-600-9768

Milton Gonzalez (C) 598-9-4437212

9 February 2006

AMC Station Manager (C) 598-9-4469974 mgonzalez@cielos-airlines.com or miltoncielos@hotmail.com

TOCUMEN IAP, PANAMA (PTY - MPTO) 507-238-4146 (O) 507-238-4951/54

Anays Huaynatti AMC Station Manager (C) 507-623-5035 anayshuaynatti@yahoo.com.mx (O) 507-678-2855 copadasa@sinfo.net

QUITO, ECUADOR (UIO – SEQU) (O) 593-2-243-8473

Hassan Bechdach AMC Station Manager (C) 593-9-973-3626 hbz@mail.ecutel.net

TEGUCIGALPA, HONDURAS (TGU – MHTG) 504-234-5126 (O) 504-234-5126

Elsenora Acosta DSN 449-5330 (O) 504-234-2077 AMC Station Manager (C) 504-995-8168 tguops@agenciawarren.com elsenoraacosta@hotmail.com eacosta@agenciawarren.com

BELIZE CITY, BELIZE (BZE – MZBZ) 501-225-2453 (O) 501-22-52163

Angel Alpuche (msg.) 501-225-2636 aerodispa@btl.net aerodispatch@hotmail.com (C) 501 607 5442

RIO DE JANEIRO, BRAZIL (RIO – SBGL) 55-21-2463-1034 (O) 55-21-2463-2169

Edilson da Silva (C) 55-21-9625-6144l AMC Station Manager amcrio@aol.com or amcrio@yahoo.com (C) 55-21-9857-3960 Asst. Ana Maria

KINGSTON, JAMAICA (KIN - MKJP) (876) 932-7149 (O) 876-924-8092

Melody Brown (C) 876-877-5513 wofsjamaica@aol.com

TEL AVIV (LLBG) + 972-3-975-4209 (O) + 972-3-975-4207

Kobi Eigenstein (C) + 972-52-899-4888 kobi@laufer.co.il

KEFLAVIK, ICELAND (BIKF) (O) 354-425-0523

Johan Jonsson DSN 312-450-2280 AMC Station Manager marketing@southair.is johand@naskef.navy.mil

MISAWA, JAPAN (RJSM) (O) 81-3117-663088

Ben Peeples DSN 226-2461 DSN 226-3088 benton.peeples@misawa.af.mil

KUWAIT (OKBK) DSN 318-450-1201

Lamonte Martin AMC Station Manager (C) 965-973-2570 Lamonte.Martin@kcab.centaf.af.mil

9 February 2006

FUKUOKA, JAPAN Bernard Hughes DSN 252-2421 DSN 252-2422 AMC Station Manager (O) 092-451-2558 bernard.hughes@yokota.af.mil

EIELSON AFB, ALASKA (PAEI) 317-377-3095 DSN 377-3254

Roger Gray AMC Station Manager (O) 317-377-3254 roger.gray@eielson.af.mil

GUNSAN, KOREA (RKJK) DSN 315-782-5616 DSN 315-782-4737/4901

Larry Chessbro (O) 063-470-4901 larry.chessbro@kunsan.af.mil

GIMHAE, KOREA (RKPK) DSN 315-787-4102 DSN 315-787-4101/4103

Elmer R. Ballard (Ray) Comm 051-797-4101 elmer.ballard@osan.af.mil

PAGO PAGO (NSTU) 684-699-4260 684-699-4262

David Prescott AMC Station Manager david.prescott@hickam.af.mil amcppg@samoatelco.com

CARRIER NAME

a. Key Management Personnel (Please attach a brief resume)

AMC IMT 207, 20060430, V2 FOR OFFICIAL USE ONLY (When filled in) PAGE 1 OF 6 PAGES REPLACES AMC FORM 207, Apr 03, WHICH IS OBSOLETE

DOD STATEMENT OF INTENT

(To Provide Airlift Services to the Department of Defense) EXPIRES: 20090430

OMB NUMBER: 0701-0137

SECTION I. GENERAL INFORMATION

The general purpose of this form is to assist Headquarters Air Mobility Command (HQ AMC) in the overall evaluation of commercial airlift procured by the Department of Defense (DOD). This document is intended to aid in the evaluation of air carrier acceptability for airlift contracts and agreements. This document is not designed to be all inclusive, but rather to serve as a tool to be used by DOD inspection and safety activities in the early phases of the procurement process. We recognize that the breadth of information provided will vary according to the complexity of the proposed operations and size of carrier.

SECTION II. MANAGEMENT

NAME TITLE TELEPHONE/FAX NUMBER DATE OF EMPLOYMENT

comply with a collection of information if it does not display a currently valid OMB control number.

The public reporting burden for this collection of information is estimated to an average 20 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing the burden, to Department of Defense, Washington Headquarters Services (WHS), Directorate for Information Operations and Reports (DIOR), (0701-0137), 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provisions of law, no person shall be subject to any penalty for failing to

NOTE

HQ AMC/A34B, 402 Scott Drive, Unit 3A1, Scott AFB IL 62225-5302.completed form to

: Do not return your form to the above address. Return

ADDRESS DATE COMPLETED

audited, personnel performing audits, and audit frequency.

b. Briefly describe company's internal audit program or other method capable of identifying in-house deficiencies, including operational and maintenance areas

(Attach sample documentation to track accomplishment and discrepancy followup.)

c. Briefly describe company's flight safety program, to include safety points of contact and lines of communication.

SECTION III. FLIGHT OPERATIONS: (Use an "A" if presently approved, "S" if you are seeking approval.)

Part 135

Part 121

Part 133

Domestic carrier operations

Flag carrier operations

Supplemental carrier operations

Long-range international operations

Short-range international operations

Passengers only

Passengers and cargo

Cargo only

Aerial surveillances or photography

Aeromedical services

General Services Administration city pairs

HAZMAT authorization

On-demand air taxi services

Category II instrument approach and landing operations

Category III instrument approach and landing operations

Single pilot-in-command operations

Individually ticketed DOD passengers

Whole planeload DOD charter flights

Continued Next Page

FOR OFFICIAL USE ONLY (When filled in)

(Check)

Asia

Central and South America the DOD? Were these hours flown under your current certificate?

TYPE OF TRAINING

SECTION VII. PRIMARY AIRCREW TRAINING FACILITIES AND VENDORS

a. Number and types of aircraft you operate and are presently on your operations specifications.

AMC IMT 207, 20060430, V2 PAGE 2 OF 6 PAGES

burn rates, range, etc.

c. Provide performance data on aircraft offered for DOD service. Include basic aircraft operating weight, maximum ramp weight, maximum cargo weight, fuel

(Attach to the Statement of Intent.)

SECTION IV. AIRCRAFT DATA.

No (If"Yes", how high can the pallets be built to fit in your aircraft?)

(If you fly large cargo aircraft, can they accommodate the 463L pallet (88 inches by 108 inches)

Yes

MAKE, MODEL, SERIES PAYLOAD: CARGO (PAX) / RANGE OWNER NUMBER OF AIRCRAFT TYPE

b. Number and types of aircraft you would like to operate for the DOD ( specifications, and available for DOD inspection at the time of airlift capability survey. For AMC Contracts, see solicitation for further clarification.)

Aircraft must be approved by the FAA FSDO, on your operations

MAKE, MODEL, SERIES PAYLOAD: CARGO (PAX) / RANGE OWNER NUMBER OF AIRCRAFT TYPE

SECTION III. FLIGHT OPERATIONS: (Continued)

Scheduled military channel operations

Operations into areas of magnetic unreliability

Extended Range Operations with Twin-Engined Airplanes

North Pacific Operations (NOPAC)

(ETOPS)

Central Pacific Operations (CEPAC)

North Atlantic Operations (NAT)

Operations with autopilot in lieu of second-in-command

Block seat sales to the DOD

Civil Reserve Air Fleet Stage I Stage II Stage III

a. Will the service you anticipate performing for the DOD require any additional aircrew training events or programs? If so, briefly explain.

SECTION VI. CREW MEMBERS (Excluding management)

SECTION V. GEOGRAPHIC AND CLIMATOLOGICAL DATA (Check the geographic area of operations/climates in which you intend to operate for the DOD) Extended Overwater

North Atlantic North Pacific

Continental US

Europe, Africa, and Middle East Alaska Tropical

Desert

Arctic Mountainous of continuous service. Attach additional documentation as required.)

(If yes, please provide documentation to show 12 months

SERVICE/ROUTE TYPE AIRCRAFT OPERATION

NUMBER MONTHS OF ROUTE

OF FLIGHTS PER MONTH

APPROXIMATE NUMBER

b. For international routes, how many hours of international operations have you flown during the preceding 12 months over routes similar to the service sought by

QUALIFICATION TOTAL NUMBER QUALIFIED

INTERNATIONALLY NUMBER WITH MILITARY

RESERVE/NATIONAL GUARD

CAPTAINS

FIRST OFFICERS

SECOND OFFICERS

FLIGHT ATTENDANTS

LOCATION VENDOR

Other:

YES NO

YES NO

a. Have you performed service continuously for the past 12 months along a comparable route structure?

FOR OFFICIAL USE ONLY (When filled in) AMC IMT 207, 20060430, V2

d. Describe your training program for: (1) Mechanic indoctrination to company policies and procedures, (2) Aircraft Systems, (3) List all initial and recurrent training,

(4) Training for any contract personnel, (5) Inspector initial/recurrent training.

b. Location and description of maintenance facilities, including line stations. Include company-owned and/or major contracted maintenance.

QUALIFICATION TOTAL NUMBER FULL-TIME

NUMBER

PART-TIME

NUMBER

A & P

RII / IA

OTHER

SECTION VIII. MAINTENANCE

TYPE OF SERVICE LOCATION VENDOR

a. Primary aircraft overhaul / engine maintenance vendors

c. Describe your documented quality assurance programs: (1) Internal audits. (2) Vendor audits. (3) Mechanical performance monitoring. (4) Tool/test equipment calibration tracking. NOTE: Please include copies of your internal/vendor audit schedules.

e. Describe your reliability program.

f. Type of maintenance programs.

g. Are you an FBO/repair station? If so, please describe authorization. If you use contracted fuel, please describe your fuel vendor audit process.

h. Describe your off-line fuel quality assurance inspection/documantation procedures. Where are these published?

PAGE 3 OF 6 PAGES

i. Will the service you anticipate performing for the DOD require an expansion of your aircraft maintenance capability? If so, briefly explain.

b. Number of spare engines.

a. Please provide financial statements, including balance sheets, income statements, and statements of change in financial position (or statement of cash flow) from DOD business, indicate amount and procuring activity.

the last two fiscal years and year-to-date information. What was the amount of your total revenues for your most recent fiscal year end? If any of that revenue was

b. Are there any bankruptcies, mergers, divestitures, or acquisitions planned?

c. Within the past 10 years, has the company ever declared bankruptcy? If so, briefly explain.

You may be asked to provide financial statements

d. If your company is privately owned, please give names and percentage of ownership. If owned by another privately held company, please detail its ownership.

(i.e., balance sheet, profit and loss) of the company owner (s) at a later date.

SECTION X. FINANCIAL: Failure to provide the requested financial information could result in the company not being approved as a DOD carrier.

SECTION IX. SUPPLY

PAGE 4 OF 6 PAGES

k. Describe your recordkeeping programs (e.g. computerized, manual, etc.)

j. Describe your maintenance and company manuals revision and tracking processes (e.g., computerized, manual, combination computerized/manual, etc).

e. Is there any significant litigation against your company which could affect its overall financial or operational health?

a. Number and types of line items. Please describe receiving, inspection and shelf life monitoring programs.

c. Do you carry fly-away kits? (If so, list type of items - pumps, tires, brakes, etc.)

FOR OFFICIAL USE ONLY (When filled in) AMC IMT 207, 20060430, V2 PAGE 5 OF 6 PAGES

c. Please list any other air transportation contracts you have with the Federal Government.

d. Please provide, as reference, a list of your principal commercial customers, especially those using the services you propose providing to the DOD.

e. Provide the total number of departures for the last four calendar years, by certificate type.

SECTION XII. FAA SAFETY REGULATION

a. When did you receive your operating certificate? What is your certificate number?

b. Has the operating certificate ever been suspended or revoked? If so, explain.

AGENCY TELEPHONE CONTRACT TYPE SERVICE

FIRM'S NAME ADDRESS PHONE CONTACT

YEAR PART 121 OTHER OPERATIONS TOTAL DEPARTURES135

SECTION XI. PAST PERFORMANCE

briefly explain circumstances.

a. Within the past 5 years, have any key company personnel been arrested, indicted, convicted, or had an FAA license suspended, surrendered, or revoked? If so,

b. Within the past 5 years, have you ever defaulted on a contract with the Federal Government? If so, please provide a brief explanation and point of contact.

f. Do you anticipate operating for the DOD as a joint venture with other carriers?

c. Are all of the authorizations in your "Ops Spec" active? If some have been inactive for more than 12 months, please explain.

f. Do you have any open Enforcement Investigation Reports (EIR) with the FAA? If so, briefly explain their nature and your company's position.

PAGE 6 OF 6 PAGES

g. Will the operations you plan on performing for the DOD require any changes to your FAA operating specifications?

e. List all aircraft accidents as defined by NTSB 830 in the last four years. Include date, location, type of aircraft, type of operation (i.e., Part 121, Part 135, Part 91), number of fatalities, and extent of damage.

ADDITIONAL COMMENTS: (Comments you wish to make about your company or its health.)

AVIONICS

d. What is the address of your FAA certificate holding office and the names and telephone numbers of your principal aviation safety inspectors?

ADDRESS

OPERATIONS

AIRWORTHINESS

TELEPHONE

TELEPHONE

TELEPHONE

ATTACHMENT 7

28 March 2007

Instructions for Preparation of

CRAF AIRCRAFT BASIC DATA SHEET (HQ AMC IMT 82)

and

CRAF AIRCRAFT PERFORMANCE FORM (HQ AMC IMT 83)

1. Each of the above titled AMC IMTs must be prepared for each model and series aircraft committed to CRAF (See AMCI 10-402, chapter 2, paragraphs 2.39 and 2.39.1). For Convertible and Combi aircraft, data should be recorded for both passenger and cargo configurations on the same Form 82. Separate lines on the same Form 83 should be prepared for each configuration (passenger, cargo, and combi).

a. Both forms must be typed or neatly printed (typed is preferred).

b. Cargo aircraft data is computed using the 463L pallet (88" x 108" in size).

c. Passenger data is computed using 400 pounds per passenger, including baggage and weapons.

2. CRAF Aircraft Basic Data Sheet (HQ AMC IMT 82). (“Form 82”)

a. Top of Form. Provide aircraft type, model and series, total number of this type aircraft in your company’s fleet and the number that are overwater capable. “Overwater capable” means the aircraft can operate in trans-oceanic airspace, has necessary navigation, communication, life support and emergency equipment to do so, and is FAA-certificated for such operations.

Indicate the type(s) of engines on each aircraft and the overwater navigation equipment currently installed, e.g., inertial navigation, dual Doppler, global positioning systems, etc.

b. Back of Form. For the type aircraft listed on the front of this form, list those aircraft being committed to CRAF, by tail number, on the back of the form and provide the airspace operations capability of each aircraft. If the back of the form does not provide enough lines for listing all the aircraft, additional copies of the back may be made, but make sure additional completed copies of the back are attached to the correct front side. Aircraft listed on the back of this form must match with the aircraft listed on the attachment submitted with your offer to join the CRAF.

c. Design and Operations Data. Base all data on current certified maximum takeoff gross weight and international standard atmosphere.

(1) Maximum Takeoff Gross Weight. The maximum weight at takeoff brake release authorized by applicable government regulations.

(2) Maximum Landing Gross Weight. The maximum weight at touchdown authorized by applicable government regulations.

(3) Maximum Zero Fuel Weight. The maximum airplane weight above which any additional weight must be useable fuel and / or consumable propulsion agents.

(4) Operating Weight Empty. The weight of the aircraft in company operating configuration except for useable fuel, other propulsion agents, and payload. Use the average weight of all the type aircraft being reported. Include the weight of the aircraft structure, power plant, furnishings, systems, and other items of equipment that are considered an integral part of a particular aircraft configuration. Include standard items, crew, equipment, and supplies necessary for standard, routine CRAF operations.

(a) For cargo configuration: Include the loading system for military 463L pallets and lower lobe cargo containers for widebody aircraft. The weight of pallets and nets is not to be included.

(b) For passenger configuration: Use AMC contract configuration, including lower lobe baggage containers for widebody aircraft.

(5) Structural Weight Limit. The maximum design payload weight of passengers and passenger baggage, or cargo. Equal to Maximum Zero Fuel Weight minus Operating Weight Empty. Described as "Maximum Structural Payload" in some documents.

(6) Weight Limited Payload. Equal to the lessor of the Structural Weight Limit or the Maximum Landing Weight minus Operating Weight Empty and Reserve Fuel Weight.

(7) Number of 463L Pallets / Placement. The maximum number of military 463L pallets than can be loaded and locked on the main deck, and the placement of the pallets.

(8) Seats. Company Standard: The average number of revenue seats installed in the aircraft for regular civil passenger operations. AMC Contract: The number of revenue seats that would be installed in each aircraft for AMC operations in accordance with contract standards. If you do not have enough seats to meet AMC specification seating for all of this type passenger aircraft in your inventory, please indicate in the remarks section, the total number of seats available.

(9) Belly Bulk Area. The design useable belly bulk capacity. Do not include the lower lobe areas in widebody aircraft where containers or pallets can be utilized.

(10) Useable Fuel Capacity. The design useable fuel capacity in pounds. Use 6.7 pounds per gallon.

(11) Reserve Fuel. Use FAR 121, Domestic or International Requirements, as appropriate. Distance to alternate, 200 NM; distance to destination, Long-Range International aircraft, 3,500 NM, and Short-Range International aircraft, 1,500 NM. Do not use re-clearance procedures.

(12) Cruise Speed. The optimum cruise speed at the range standard for the CRAF segment to which the aircraft is committed. For jet aircraft, record in true airspeed (TAS) in knots and MACH number. For turboprop aircraft, record in TAS.

(13) Initial Cruise Altitude. The initial cruise altitude for optimum flight operation.

(14) Widebody Aircraft Lower Lobe (Cargo and Passenger aircraft).

(a) Number of Containers / Type. The maximum number and type of baggage / cargo containers that can be carried in the lower lobe. Report the type most commonly used by your company.

(b) Tare Weight / Container. The average tare weight, in pounds, of the type container named above.

(c) Number of 463L Pallets. The maximum number of military 463L pallets that can be loaded and locked in the lower lobe. Identify the area in the lower lobe.

(15) Communications Equipment. The number of UHF / VHF / HF radios onboard and the make and / or manfacturer.

3. CRAF Aircraft Performance Data (HQ AMC IMT 83). (“Form 83”)

a. For all long-range international passenger and cargo segment submissions, include a certified copy of an approximate 3,500 NM flight plan with each Form 83 submitted. One of the tail numbers being represented by the Form 83 (and annotated on the reverse of the Form 82) will be the tail number used for the flight plan. The flight plan will be run using standard atmospheric and “no wind” flight conditions. A representative 3,500 NM leg that can be used is Pittsburgh, PA–to–Cologne, GE (KPIT – EDDK).

b. Top of Form. Provide date prepared; type aircraft designation; aircraft configuration (passenger or cargo); operator (name of company); maximum takeoff weight; operating weight empty; cruise speed (as defined in paragraph 2.c.(12) above), optimum cruise altitude(s), and reserve fuel used in graph computations. These values should reflect the corresponding values annotated on the Form 82.

c. Computations. Base computations on current certified maximum takeoff gross weight and international standard atmosphere. The RANGE / PAYLOAD graph should show the maximum payload at optimum altitude with reserve fuel unused.

d. Graph ordinates should be in accordance with the following.

(1) Payload Ordinates. Assign payload ordinate values in accordance with the following guidance, listed by type aircraft.

(a) B747s , B777s and MD-11s (and similar type aircraft). The bottom line of the graph is 35,000 pounds and the top line is 275,000 pounds. Each heavy line subdivision is 15,000 pounds and each light line subdivision 3,000 pounds. Label each 15,000 pound increment.

(b) A310s, A330s, A340s, B767s, DC10s and L1011s (and similar type aircraft).

The bottom line of the graph is 30,000 pounds and the top line is 190,000 pounds. Each heavy line subdivision is 10,000 pounds and each light line subdivision is 2,000 pounds. Label each 10,000 pound increment.

(c) A300s, A320s, B757s and DC8s (and similary type aircraft). The bottom line of the graph is zero and the top line is 120,000 pounds. Each heavy line subdivision is 7,500 pounds and each light line subdivision is 1,500 pounds. Label each 7,500 pound increment.

(d) B727s, B737s, DC9s, MD-80s, L100s (and similar type aircraft). The bottom line of the graph is 15,000 pounds and the top line is 55,000 pounds. Each heavy line subdivision is 2,500 pounds and each light line subdivision is 500 pounds. Label each 2,500 pound increment.

(2) True Airspeed Ordinates. Assign true airspeed values at each heavy line, appropriate to the aircraft being reported. Between heavy lines, use the smallest possible value for light line subdivisions, but not less than 5 knots. Average true airspeed graph computations should be made for each 500 NM stage length for aircraft in the Long-Range International segment and 250 NM for all other aircraft.

(3) Range (Stage Length) Ordinates. Assign range ordinate values in accordance with the following guidance. Label at the top and bottom of the form.

(a) Long-Range International Aircraft. The left vertical line of the graph is zero and the right vertical line is 7,000 nautical miles (NM). Each heavy line subdivision is 500 NM and each light line subdivision is 100 NM. Label each 1,000 NM increment.

(b) Domestic, Alaskan, and Short-Range International Aircraft. The left vertical line of the graph is zero and the right vertical line is 3,500 NM. Each heavy line subdivision is 250 NM and each light line subdivision is 50 NM. Label each 500 NM increment.

e. At the bottom of the Form 83, insert in knots, the average TAS, including climb and descent, at which the aircraft would operate when flying at the range standard for the CRAF segment to which the aircraft is committed (short-range = 1,500 NMs; long-range = 3,500 NMs).

4. Should questions arise concerning the preparation and completion of these forms, contact HQ AMC/A3BC, 402 Scott Drive Unit 3A1, Scott AFB IL 62225-5302, (618) 229-1751.

SAMPLE FORMAT

Attachment 8

7 February 2006

To: Contracting Officer

1. XXX Air Carrier, Inc., requests that it be indemnified pursuant to Public Law 85-804 for loss or damages caused by unusually hazardous risks as described in, and under the conditions prescribed by Solicitation Number HTC711-07-R-0004.

2. XXX Air Carrier may be exposed to unusually hazardous risks while performing mission and related services for the DoD due to cancellation, prohibitive price escalations and/or coverage limitations of its commercial or government-provided insurance, to include war risk insurance.

XXX Air Carrier’s hull and liability policies exclude coverage for enumerated war risks. For its ordinary operations, it purchases war risk coverage that satisfies this need. However, this coverage may not be available for operations in support of the DoD because it is subject to cancellation by the insurer on X days notice and such cancellation is likely in time or regions of crisis or during CRAF activation [and/or] [the coverage excludes all operations as part of the CRAF when it is activated] [and/or] [the coverage does not include flights to or over [Iraq], [Burundi], [Libya], [etc] unless the insurer expressly consents in advance.] In addition, the commercial or FAA war risk coverage available may not be precisely coextensive with the unusually hazardous risks described in the solicitation. (e.g. damage caused by hostile detonation of nuclear weapons).

3. A summary of all insurance coverage carried by XXX Air Carrier applicable to the specified unusually hazardous risks is attached.

4. The controlling or limiting factors that determine the amount of financial protection XXX Air Carrier provides and maintains include the risks to which it is exposed in the regular course of operations; the value of its assets; the availability, cost, and terms of insurance coverage; and its obligations to secure type and amounts of insurance required by regulatory agencies and third parties such as lessors. The amounts and types of insurance maintained are consistent with prevailing industry practices for commercial air carriers. (Tailor as necessary to describe carrier’s insurance practices).

5. XXX Air Carrier’s insurance programs in general or aggregate are not subject to approval and have not been approved by any government agency. (This is normally the case. Carrier should verify and change as necessary.) It has no indemnification agreement covering similar risks under any other government program. It has applied for or obtained FAA 443 Non-Premium Insurance coverage as required or appropriate.

6. [XXX Air Carrier is not a division or subsidiary of a parent corporation.] [ XXX Air Carrier is a {division} {subsidiary} {other} of ___________ {which provides/carries no insurance coverage bearing on the risks for which indemnification is sought} {other}].

Signature

Attachment 8

Attachment A: Insurance Table:

TYPE OF

INSURANCE

INSURER’S

NAME AND

ADDRESS

POLICY

#S

POLICY

DATES

DEDUCTIBLES EXCLUSIONS DOLLAR LIMITS

PER OCCURRENCE,

ANNUALLY &

OTHER

HULL

{Hull All Risks (ground & flight)}

See Exhibit A See Exhibit A

December 15, 2005 to December 15, See Exhibit B See Exhibit C $xx,xxx,xxx per occurrence & $xxx,xxx,xxx annually or {$x,xxx,xxx per aircraft (12 B747-100 aircraft)}

{Spares}

See Exhibit A See Exhibit A

December 15, 2005 to December 15, See Exhibit B See Exhibit C $xx,xxx,xxx per occurrence & $xxx,xxx,xxx annually or {$x,xxx,xxx per aircraft (12 B747-100 aircraft)}

{Other} See Exhibit A See Exhibit A

December 15, 2005 to December 15, See Exhibit B See Exhibit C $xx,xxx,xxx per occurrence & $xxx,xxx,xxx annually or {$x,xxx,xxx per aircraft (12 B747-100 aircraft)}

*Link to FAR website http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/far/50.htm#P171_26249

FAR 50.403-1 (a) (3) (i) * FAR 50.403-1 (a) (3) (ii) *

FAR 50.403-1 (a)

(3) (iv) *

FAR 50.403-1 (a)

(3) (v) *

FAR 50.403-1 (a) (3) (iii) *

Attachment 8

INSURER’S

NAME AND

ADDRESS

POLICY

#S

POLICY

DATES

DEDUCTIBLES EXCLUSIONS DOLLAR LIMITS

PER OCCURRENCE,

ANNUALLY &

OTHER

LIABILITY

{Bodily Injury Excluding Passengers}

December 15, 2005 to December 15, {See Exhibit B} {None}

See Exhibit C $x,xxx,xxx per occurrence, $x,xxx,xxx per person & $xx,xxx,xxx annually

{Passenger Bodily Injury}

December 15, 2005 to December 15, {See Exhibit B} {None}

See Exhibit C $x,xxx,xxx per occurrence, {Property Damage}

December 15, 2005 to December 15, {See Exhibit B} {None}

See Exhibit C $x,xxx,xxx per occurrence, {Passenger Crew and Property Liability}

December 15, 2005 to December 15, {See Exhibit B} {None}

See Exhibit C $x,xxx,xxx per occurrence, {Other} See Exhibit A See

December 15, 2005 to December 15, {See Exhibit B} {None}

See Exhibit C $x,xxx,xxx per occurrence, *Link to FAR website http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/far/50.htm#P171_26249

FAR 50.403-1 (a) (3) (ii)* FAR 50.403-1 (a) (3) (i) *

FAR 50.403-1 (a)

(3) (iv)*

FAR 50.403-1

(a) (3) (v)*

FAR 50.403-1 (a) (3) (iii)*

Attachment 8

ADDRESS

POLICY

#S

POLICY

DATES

DEDUCTIBLES

EXCLUSIONS

DOLLAR LIMITS

PER OCCURRENCE,

{WAR RISK

INSURANCE} OR

{THIRD PARTY WAR

RISK LIABILITY} OR

{FAA 443 PREMIUM

WAR RISK

INSURANCE}

{Federal Aviation Administration 800 Independence Avenue SW Washington DC 20591} {other}

{PX-XXX-

XX-XX}

{other}

1 Jan 06 to 31 Aug 06

None See Exhibit C $x,xxx,xxx per occurrence, FAA 443 NON-

PREMIUM

Federal Aviation Administration 800 Independence Avenue SW Washington DC 20591

NP-XXX-

XXX-XXX

1 January 2006 until cancelled or terminated

None None {Same as Commercial Hull and Liability Policies} {Hull loss payments are limited to the commercially insured value of the aircraft or its fair and reasonable value, whichever is less }

WORKER’S

COMPENSATION

& EMPLOYER’S

LIABILITY

INSURANCE

INCLUDING

DEFENSE BASE ACT

(DBA) INSURANCE**

{AIG} or {see attached certificate}

#xxx-xx-xx-xxxxx-xxx

January 1 2006 – January 1 –

{See Exhibit B} {None}

See Exhibit C $x,xxx,xxx each accident $x,xxx,xxx disease limit $x,xxx,xxx policy limit

*Link to FAR website http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/far/50.htm#P171_26249 ** DBA not subject to Indemnification but required per Section I, Clauses FAR 52.228-3, 52-228-4, and 52-228-5 http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/far/52_227.htm#P594_136140

FAR 50.403-1 (a) (3) (ii and vi)* FAR 50.403-1 (a) (3) (i) *

FAR 50.403-

1 (a) (3) (iv)*

FAR 50.403-

1 (a) (3) (v)*

Attachment 8

ADDRESS

POLICY

#S

POLICY

DATES

EXCLUSIONS DOLLAR LIMITS

PER OCCURRENCE,

ANY OTHER

APPLICABLE

COVERAGE:

Defense Base Act Self-Insured n/a n/a n/a n/a $x,xxx,xxx annual dollar limit after which reinsurance DBA policy from AIG applies

Any type of self-insurance and what you self-insure for

Any other insurance which extends to air operations

*Link to FAR website http://farsite.hill.af.mil/reghtml/regs/far2afmcfars/fardfars/far/50.htm#P171_26249

FAR 50.403-1 (a) (3) (ii) * FAR 50.403-1 (a) (3) (i) *

FAR 50.403-1

(a) (3) (iv)*

FAR 50.403-1

(a) (3) (v)*

Attachment 8

Exhibit A (for Multiple insurers).

This list is coverage for our {Hull All Risks (ground & flight)} {Spares} {Leased Engines} {Bodily Injury Excluding Passengers} {Passenger Bodily Injury} {Property Damage}

{Passenger Crew and Property Liability} {other}

Insurer Policy Number % share of policy Global Aviation 51 John F. Kennedy Parkway Short Hills NJ 07078 xxxxxxxx 25%

The Underwriters at Lloyd’s of London Aviation and Aerospace Practice Tower Place London EC3R 5BU United Kingdom xxxxxxx 25%

AIG Aviation 100 Colony Square PO Box 448 Atlanta GA 30361 xxxxxxx 25%

The XL Specialty Insurance Company through XL 1111 Chapala Street, Suite 300 Santa Barbara, CA 93101 xxxxxxx 25%

Total 100%

Attachment 8

Exhibit B

HULL POLICIES: DEDUCTIBLE

{Wide Body Aircraft} $x,xxx,xxx {Narrow Body Aircraft} $xxx,xxx {B747-100} $xxx,xxx {While the aircraft is in motion} $x,xxx,xxx {While the aircraft is not in motion} $xxx,xxx {other} $xx,xxx,xxx

Spares $xx,xxx

Leased Engines $xxx,xxx

LIABILITY POLICIES: DEDUCTIBLE

{None } {None} {other} $x,xxx

PREMIUM WAR RISK INSURANCE DEDUCTIBLE

None None

CHAPTER 443 NON-PREMIUM DEDUCTIBLE

None None

WORKER’S COMPENSATION DEDUCTIBLE

& EMPLOYER’S LIABILITY INS {None} {Other}

OTHER TYPES OF INSURANCE DEDUCTIBLE

xxxxxx $xx,xxx

Attachment 8

7 February 2006

Exhibit C - Exclusions:

List exclusions here and/or attach the page(s) out of your insurance policy that talks about the exclusions to your policy or pull all exclusionary clauses and attach them as an Exhibit.

HULL POLICIES:

See attached pages from our policy including the, {War, Hi-Jacking and Other Perils Exclusion Clause}, {Nuclear Risks Exclusion Clause}, {Geographical Exclusions Clause}, {other}

LIABILITY POLICIES:

See attached pages from our policy including the {Bodily Injury Exclusion} {Personal Injury Exclusion} {Property Damage Exclusion} {Physical Damage Exclusion} {Terrorism Exclusion} {War, Hi-Jacking and Other Perils Exclusion Clause}, {Nuclear Risks Exclusion Clause}, {Geographical Exclusions Clause}, {other}

{THIRD PARTY WAR RISK} OR {PREMIUM WAR RISK INSURANCE}:

Exclusions include: CRAF or CRAF-like missions

FAA NON-PREMIUM INSURANCE:

Exclusions include: None

WORKER’S COMPENSATION INSURANCE:

Exclusions include: {Intoxication of the worker, by the influence of narcotic drugs, barbiturates or stimulates not prescribed by a physician}; {willful intention of the worker to injure or kill himself or another}; {willful disregard of safety rules and regulations}, {other}

OTHER APPLICABLE INSURANCE:

Exclusions include:

Attachment 9 20 February 2007

PERFORMANCE PLAN

FOR

INTERNATIONAL AIRLIFT SERVICES

IN SUPPORT OF

CIVIL RESERVE AIR FLEET (CRAF) MISSIONS

EFFECTIVE FOR ALL CONTRACTS RESULTING

FROM SOLICITATION HTC711-07-R-0004

Multifunctional Team:

UGina Lee, Contracting Officer, HQ AMC/A3KA

UCindy Rothenbach, HQ AMC/A4T

ULinda Szabo, 18AF TACC

1. SERVICE OBJECTIVE

The contract objective is to provide international airlift services in support of the Civil Reserve Air Fleet

(CRAF).

2. DESIRED MANAGEMENT RESULTS

The result the multi-functional team is striving to achieve is quality airlift services that enhance our ability to move troops and cargo, both in peacetime and during times of CRAF activation.

3. ROLES AND RESPONSIBILITIES

The multi-functional team members are responsible for planning the acquisition and managing the requirements over the life of the contract. They are responsible for the duties and responsibilities listed in

AFI 63-124.

4. STRATEGY, METHODS AND TOOLS

4.1. Strategy. Government quality assurance personnel will perform surveillance to determine the contractor’s compliance with designated performance requirements of the contract. Documentation is required to record, evaluate, and report contractor’s performance.

4.2. Methods

4.2.1. Random Sampling

This is usually the most appropriate method for frequently recurring tasks. While 100% inspection has no margin of error, it is too expensive to be used in most cases. A random sample is a set of items that have been drawn from a population in such a way that each time an item was selected, every item in the population had an equal opportunity to appear in the sample. This method of surveillance reduces the time QAP must spend on surveillance duties, and yet it still gives a reasonably accurate picture of a service’s overall acceptability.

Some process or procedure must be used that assures that the different units in the population have equal probabilities of being chosen. The simplest form of random sampling is called simple random sampling.

Because simple random sampling is a fair way to select a sample, it is reasonable to generalize the results from the sample back to the population. Simple random sampling is easy to accomplish. The procedure is to use a computer random number generator to select the sample. After determining the population (all instances/records to be inspected), a random number generator can be used to determine the records that will actually be inspected. Many computer programs can generate a series of random numbers. A good one can be found at TUhttp://www.random.org/nform.html UT.

The random sampling method is statistically based and assumes the government receives acceptable performance by the contractor if a given percentage or number of scheduled inspections are found to be acceptable. The results of our inspection will determine the government’s next course of action. For example, if performance is marginal or unsatisfactory, we need to document that inspection finding and begin corrective action. If performance is acceptable, we document this finding as well and may reduce the sample size or sampling frequency.

4.2.2. One Hundred Percent Inspection

One hundred percent inspection is inspecting a requirement every time it occurs.

4.2.3 Customer Complaints

Customer complaints and comments can be a way to validate information obtained through other sources.

However, customer complaints are likely to be subjective and may not always relate to actual requirements of the contract; therefore, they need to be fully validated. Customer complaints and comments are useful in those areas that do not lend themselves to other types of surveillance.

HQ AMC/A3KM is the point of contact and must collect all customer complaints. All complaints and any resulting resolution of such complaints must be documented. A locally developed form may be used for this purpose. Customer complaints become a permanent part of the contract files. Customer complaints may be used to assess performance in any area. Valid customer complaints may be used as the basis for adverse action against the contractor.

4.2.4 Periodic Surveillance

Periodic surveillance inspection is the type of surveillance that is based upon selecting samples for evaluation on other than 100% inspection or on a statistically random basis. Selecting this tool to determine a contractor’s compliance to contract requirements can be quite effective and allows QAP to establish confidence or lack of confidence in the contractor while not consuming a significant amount of time. An example of periodic surveillance is weekly inspections when QAP choose the location and time in other than a statistically random basis.

4.3. Tools – Service Delivery Summary (SDS) and Surveillance Methods

SERVICE DELIVERY SUMMARY (SDS)

AND SURVEILLANCE METHODS

4.4. SDS—DISCREPANCIES

DISCREPANCY

PWS PARAGRAPH(S) PERFORMANCE

THRESHOLD

SURVEILLANCE METHOD

1. Passenger, Cargo and General Operations Discrepancies as outlined in Tables 1, 2 and 3 below

Refer to below tables for individual discrepancies, weighting and PWS references

95% or higher computed on a rolling three-month average for carriers with 30 or more departures (See PWS paragraph 2.6.(3) for specific computation information)

See below.

4.5. SDS—RELIABILITY

SCHEDULE

RELIABILITY

PWS

PARAGRAPH(S)

PERFORMANCE

THRESHOLD

SURVEILLANCE

METHOD

1. Provide on-time departure for all whole plane charter missions

1.0., 1.1., 1.2., 1.3., 1.4, 1.5.

All aircraft depart within 20 minutes after the scheduled departure time (See PWS paragraph 2.6.(1) for specific computation information)

100% Inspection

2. Provide CAT A cargo service within Time Definite Delivery (TDD) reliability standards.

1.4.1., 1.4.1, 1.4.7., 1.4.8., 1.4.12.2.

Cargo delivered within time requirements noted on each individual SLIN, 95% of the time

Customer Complaints

3. Provide CAT A Proof of Delivery Reports NLT 15PP th PP of month following performance of service

1.4.8. 100% on time submission

100% Inspection

4.6. SDS—CRAF ACTIVATION

DISCREPANCY

PERFORMANCE

SURVEILLANCE

METHOD

1. Provide Aircraft within Required Timeframe

App 5, 2.10. 100% 100% Inspection

2. Expand Resources as Required to Support 24 hour per day Operations Center

App 5, 3.2. 100% Periodic Surveillance and Customer Complaints

NOTE: Passenger, Cargo and General Operations discrepancies (below) are divided into three categories:

Critical, Major, and Minor. The following weighting applies to each category:

a. CRITICAL – One (1) critical discrepancy equals two (2) violations.

b. MAJOR – One (1) major discrepancy equals one (1) violation.

c. MINOR – Three (3) minor discrepancies equal one (1) violation.

4.7. TABLE 1—PASSENGER DISCREPANCIES

CRITICAL

PERFORMANCE

THRESHOLD

SURVEILLANCE METHOD

1. Contractor Representative available within required times

1.1.1.

No mission impact identified. No validated customer complaints.

Periodic Surveillance (50% of missions) and Customer Complaints.

2. Passenger Care during delays and diversions

1.1.5., 1.1.5.1., 1.1.5.1.1., 1.1.5.1.2., 1.1.5.2., 1.1.5.2.1., 1.1.6., 1.1.6.1.

No validated discrepancies or customer complaints.

Periodic Surveillance (50% of missions) and Customer Complaints.

3. Pets

1.2.2., 1.2.2.1., 1.2.2.2.

No pet incident, injury or death caused by

Periodic Surveillance (50% of missions) and Customer contractor fault. Complaints.

4. Seat Pitch

Applicable Task Order (TO)

No aircraft substitutions without prior ACO approval.

Periodic Surveillance (50% of missions) and Customer Complaints.

5. Failure to obtain approval for extended parking.

4.20., 4.20.1., 4.20.2.

No validated discrepancies.

Periodic Surveillance and Customer Complaints.

MAJOR

PERFORMANCE

THRESHOLD

SURVEILLANCE METHOD

1. Passenger Services 1.1 No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

2. Sanitation 1.1., 1.1.3. No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

3. Seat Blocking 1.1.2.2. No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

4. Baggage Containers 1.1.3.4. No validated discrepancies.

Periodic Surveillance (50% of missions).

5. Barrier Nets 1.1.3.5., 1.5.2. No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

6. Food Service (Failure to cater entire ACL)

1.1.4., 1.1.4.2.1., 1.1.4.2.1.2., 1.1.4.2.1.3., 1.1.4.2.1.4., 1.1.4.2.1.5., 1.1.4.2.1.7.

No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

7. Baggage Off-Load Times 1.2.6., 1.2.6.1., 1.2.6.2.

No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

8. Funds Control 1.1.2.3.2.20. No validated discrepancies.

100%

MINOR

PERFORMANCE

THRESHOLD

SURVEILLANCE METHOD

1. Customer Service @ Seattle Channel Extension

1.1.2.3.2.4., 1.1.2.3.2.5.4., 1.1.2.3.2.12., 1.1.2.3.2.15.2., 1.1.2.3.2.15.3., 1.1.2.3.2.16.8., 1.1.2.3.2.18.5., 1.1.2.3.2.19.

No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

2. Pillows & Blankets 1.1.3.1.1. No validated discrepancies.

Periodic Surveillance (50% of

3. In-Flight Movies & Stereo 1.1.3.1.3. No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

4. Hot Towel Service 1.1.3.1.2. No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

5. Overhead Storage 1.0. No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

6. Children Amenities 1.1.3.1.5. No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

7. Flight Crew 1.1.3.3. No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

8. Food Service (Other than failure to cater entire ACL)

1.1.4., 1.1.4.1, 1.1.4.2., 1.1.4.2.1.6., 1.1.4.3., 1.1.4.4.

No validated discrepancies.

Periodic Surveillance (50% of missions) and Customer Complaints.

9. Settlement of Claims 1.2.1., 1.2.1.1., 1.2.1.2.

No validated discrepancies.

4.8. TABLE 2—CARGO DISCREPANCIES

CRITICAL

SURVEILLANCE

METHOD

1. Provide signature service from origin to destination.

1.3.12. and 1.3.12.1.

Acceptance and continuous responsibility for custody of material during transit.

100% Inspection

2. Contractor Representative available within required times

1.3.10. No mission impact

identified. No validated customer complaints.

Periodic Surveillance (50% of missions) and Customer Complaints.

3. Failure to obtain approval for extended parking.

4.20., 4.20.1., 4.20.2.

No validated discrepancies.

Periodic Surveillance and

SURVEILLANCE

METHOD

1. Provide seats and services for Government Sponsored Personnel

1.3.15., 1.3.15.1. Seats and services are available when requested by the ACO 24 hours in advance

100% Inspection

2. Cargo compartment serviceable with no obstructions

1.3., 1.3.2., 1.3.8. 100% Periodic Surveillance (50% of missions) and Customer

3. Provide Aircraft Lighting

1.3.14. Sufficient to illuminate

potential floor tripping hazards, overhead clearance, and cargo loading doors.

Periodic Surveillance (50% of missions) and Customer Complaints.

4. Safety Barriers 4.12. No validated discrepancies.

Periodic Surveillance (50% of

MINOR

SURVEILLANCE

METHOD

1. Provide tie-down fittings and devices

1.3.8.1. Available in sufficient

quantities when required

Periodic Surveillance (50% of

4.9. TABLE 3—GENERAL OPERATIONS

SURVEILLANCE METHOD

1. All aircraft systems fully operational

1.0. No mission impact

identified

Periodic Surveillance (50% of missions) and Customer Complaints.

2. Safety Barriers 4.12. No validated discrepancies.

Periodic Surveillance (50% of

*(1) UUSCHEDULE RELIABILITY FOR CAT A CARGO

(a) The contractor shall maintain a minimum schedule reliability of 95% of shipments delivered within the following time requirements: (1) MEDEX to Pirmasens Germany shall be 72 hours or less; (2) MEDEX to Italy, Qatar, United Kingdom, Spain, Japan and Guam shall be within time limits identified on individual Contract Line Items (CLINS); (3) All other routes shall be within 96 hours or less. Any noted discrepancies shall be provided to the contractor in writing. An action plan detailing the discrepancies and proposed remedy will be required any month a contractor’s performance is less than contract minimum.

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