Exhibit_4_PRS_01132017.pdf

TECHNICAL EXHIBIT 4

PERFORMANCE REQUIREMENTS SUMMARY

The Contractor’s service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Requirement

Features of End Result

Performance Standard Performance Threshold

Method of Surveillance

The Contractor shall support a successful partnership between the Contractor and the Government that will enable the completion of tasks within cost, on schedule, and to acceptable levels of quality and performance.

(PWS 1.3

General Information- Objectives)

Ability to produce a quality product on cost and on schedule.

Contractor establishes goals, objectives and strategies that will ensure program objectives are achieved and quality products are delivered on cost and on schedule 100% of the time.

Contractor conforms to contract requirements, specifications and standards of good workmanship (e.g.

commonly accepted technical, professional, environmental, or safety and health standards).

Products are 95% accurate on first deliverable

100% compliant with specifications.

100% compliant with customer requirements.

Deliver written reports and/or required documentation within the specified due date 80% of the time, no later than one week after due date 100% of the time.

Review and validate Contractor’s Monthly Work Load Management Reports by

COR/ACOR.

Ability to integrate and facilitate program wide changes, proactively identify problems and take corrective action and foster partnering.

Contractor is able to facilitate project specific changes into Program-wide solutions quickly and with minimal disruption to the program.

Contractor facilitates and integrates tenant requested changes, evaluates such changes relative to cost and schedule and provides

90% customer feedback is at least satisfactory.

Quarterly customer survey by

COR.

Performance Standard Performance Threshold

Method of Surveillance professional recommendations.

Contractors assist the program in defining common goals, improving communication, and foster a problem-solving and consensus-building attitude among stakeholders, who must work together throughout contract performance to achieve program goals.

Contractor executes early identification of subcontractor problems and the timely application of corporate resources to preclude subcontractor problems from impacting overall prime contractor performance.

Contractor makes timely awards to subcontractors and manages subcontractors to be an integral part of the Contractor’s team.

Contractor Project Managers that lead projects hold at least bi-monthly IPT meetings (Government Invited).

Ability to coordinate and cooperate with Government representatives, Government Contractors, and customers.

Contractor effectively communicates with Government representatives and customers.

Contractor effectively coordinates, communicates and cooperates with other Government contracted contributors.

Customer concurrence on completed package.

100% compliant with standards and set policies.

Review of completed packages by

ACOR.

Performance Standard Performance Threshold

Method of Surveillance

The Contractor shall manage and direct the day-to-day efforts of the

CMTSS

organization and personnel and support the program

(PWS 5.1,

Contract Admin.)

Ability to provide quality personnel.

100% of the time the Contractor is able to attract and retain qualified personnel.

Less than 10% of candidate resumes rejected by

CO/COR .

100% review of candidate resumes by

CO/COR.

The Contractor provides personnel in a timely manner.

100% of the time the Contractor is able to provide qualified personnel within 30 days of notification.

Less than 10% of vacancies exceed 30 days.

100% verification.

The Contractor takes corrective action if a person does not perform well; if a replacement is necessary the replacement meets or exceeds the qualifications of the position as described in the contract schedule.

100% of the time the Contractor takes corrective action if a person does not perform well.

Less than 10% personnel turn over ratio in any given year.

100% verification by

COR.

Contractor plans, organizes, utilizes team building, motivates, trains and leads the staff in support of program objectives/goals.

100% of the time the Contractor takes action to lead the staff in support of program objectives/goals.

0% deviation. 100% verification by

COR.

shall provide planning and programming services.

(PWS 5.2

Project Planning Development and

Quality of reports, briefings and material

100% of delivered products are prepared professionally, technically accurate and without grammatical errors

Products are 95% accurate on first deliverable.

Products are 100% compliant with specifications.

Review and validate Contractor’s Monthly Work Load Management Reports by

COR/ACOR.

Periodic surveillance (quarterly) by

Performance Standard Performance Threshold

Method of Surveillance

Programming Services).

Products are 100% compliant with customer requirements.

Deliver written reports and/or required documentation within the specified due date 80% of the time, no later than one week after due date 100% of the time.

ROM estimates are generally expected to be within - 20%/+75% of negotiated prices, budgetary estimates within - 10%/+25%, and IGCEs within - 5%/+10%, 80% of the time.

IGCEs are within 10% of the contract award amount.

Performance Standard Performance Threshold

Method of Surveillance

Timeliness. 100% of deliverables and reports are submitted on or before the required due date.

Within the specified due date 80% of the time; no later than one week after due date 100% of the time.

100% Inspection.

Innovation identification.

Contractor shall assess, assist, and implement emerging technology and capabilities for design and construction projects.

Addresses all program areas.

Responds to inquiries within 2 business days.

Completes actions within specified deadlines.

Periodic surveillance (quarterly) by

COR/ACOR

Flexibility and responsiveness.

100% of time Contractor responds to events, incidents, and to changes in scheduled events.

Responds to inquiries within 2 business days.

Completes actions within specified deadlines.

Periodic surveillance (quarterly) by

COR/ACOR.

Independent performance.

100% of the time contractor executes work independently without relying upon the Government for information or other assistance that a competent Contractor would typically be expected to possess.

Addresses all program areas.

100% compliant with customer requirements.

Periodic surveillance shall develop, review and monitor design services.

Quality of reports, briefings and material.

100% of delivered products are prepared professionally, technically accurate and without grammatical errors.

Products are 95% accurate on first deliverable

Review and validate Contractor’s Monthly Work Load Management

Performance Standard Performance Threshold

Method of Surveillance

(PWS 5.3

Project Design)

100% compliant with specifications.

100% compliant with customer requirements.

Deliver written reports and/or required documentation within the specified due date 80% of the time, no later than one week after due date 100% of the time.

Reports by

COR/ACOR.

Review of completed packages by

ACOR.

Timeliness. 100% of deliverables and reports are submitted on or before the required due date.

Within the specified due date 80% of the time; no later than one week after due date 100% of the time.

100% Inspection.

Innovation identification.

Constantly reviewing the latest pertinent regulations and DoD requirements and industry standards for continual improvement.

Addresses all program areas.

Responds to inquiries within 2 business days.

Completes actions within specified deadlines.

Periodic surveillance (quarterly) by

COR/ACOR.

Flexibility and responsiveness.

100% of time Contractor responds to events, incidents, and to changes in scheduled events.

Responds to inquiries within

Periodic surveillance

Performance Standard Performance Threshold

Method of Surveillance

2 business days.

Completes actions within specified deadlines.

Independent performance.

100% of the time contractor executes work independently without relying upon the Government for information or other assistance that a competent contractor would typically be expected to possess.

Addresses all program areas.

100% compliant with customer requirements.

Periodic surveillance shall oversee general construction

(GC)

contractors performing repair and construction projects in and around the Pentagon.

(PWS 5.4

Construction Management)

Quality of reports, briefings and material.

100% of delivered products are prepared professionally, technically accurate and without grammatical errors.

Products are 95% accurate on first deliverable.

Products are 100% compliant with specifications.

Products are 100% compliant with customer requirements.

Deliver written reports and/or required documentation within the specified due date 80% of the time, no later than one week after due date 100% of the time.

Review and validate Contractor’s Monthly Work Load Management Reports by

COR/ACOR.

Periodic surveillance

Performance Standard Performance Threshold

Method of Surveillance

Timeliness 100% of deliverables and reports are submitted on or before the required due date.

Within the specified due date 80% of the time; no later than one week after due date 100% of the time.

100% Inspection.

Innovation identification.

Constantly reviewing the latest pertinent regulations and DoD requirements and industry standards for continual improvement.

Addresses all program areas.

Responds to inquiries within 2 business days.

Completes actions within specified deadlines.

Periodic surveillance (quarterly) by

COR/ACOR.

Flexibility and responsiveness.

100% of time Contractor responds to events, incidents, and to changes in scheduled events.

Responds to inquiries within 2 business days.

Completes actions within specified deadlines.

Periodic surveillance (quarterly) by

COR/ACOR.

Independent performance.

100% of the time contractor executes work independently without relying upon the Government for information or other assistance that a competent contractor would typically be expected to possess.

Addresses all program areas.

100% compliant with customer requirements.

Periodic surveillance (quarterly) by

COR/ACOR.

The Contractor shall provide strategic planning, organizational assessments, mission analysis and

Quality of reports, briefings and material.

100% of delivered products are prepared professionally, technically accurate and without grammatical errors.

Products are 95% accurate on first deliverable.

Products are 100%

Review and validate Contractor’s Monthly Work Load Management Reports by

Performance Standard Performance Threshold

Method of Surveillance studies services.

(PWS 5.5

Organizational Requirements) compliant with specifications.

Products are 100% compliant with customer requirements.

Deliver written reports and/or required documentation within the specified due date 80% of the time, no later than one week after due date 100% of the time.

Periodic surveillance (quarterly) by

COR/ACOR.

Timeliness. 100% of deliverables and reports are submitted on or before the required due date.

Within the specified due date 80% of the time; no later than one week after due date 100% of the time.

100% Inspection.

Innovation identification.

Constantly reviewing the latest pertinent regulations and DoD requirements and industry standards for continual improvement.

Addresses all program areas.

Responds to inquiries within 2 business days.

Completes actions within specified deadlines.

Periodic surveillance (quarterly) by

COR/ACOR.

Flexibility and responsiveness.

100% of time Contractor responds to events, incidents, and to changes in scheduled events.

• Responds to inquiries within 2 business days.

• Completes actions within

Periodic surveillance

Performance Standard Performance Threshold

Method of Surveillance specified deadlines.

Independent performance.

100% of the time executes work independently without relying upon the Government for information or other assistance that a competent Contractor would typically be expected to possess.

5% Deviation from standard.

Periodic surveillance

PERFORMANCE REQUIREMENTS SUMMARY