FT_Worth_Solicitation_GS-07-P-16-JU-D-7006.pdf

SOLICITATION NUMBER: GS-07-P-16-JU-D-7006

SERVICE: OPERATIONS AND MAINTENANCE AND RELATED SERVICES

LOCATION(S):

TX 0224ZZ, Lanham Federal Building 819 Taylor St, Fort Worth Texas 76102

TX0247ZZ, Fort Worth Parking Garage, 410 Texas St, Fort Worth Texas 76102

TX0075ZZ, Mahon Federal Courthouse, 510 W 10th St, Fort Worth Texas 76102

PERIOD OF PERFORMANCE: 01 Jan 2017 to 31 Dec 2021

SOLICITATION ISSUE DATE: 22 Jul 2016

OFFER RECEIPT DATE/TIME: 22 Aug 2016/ 3:00 P.M. Central Standard Time

June 19, 2015

National Operations & Maintenance

Specification

SOLICITATION TABLE OF CONTENTS

(Sections A through M)

A. SOLICITATION/CONTRACT FORM

A.1 Standard Forms

B. SERVICES, ORDERING AND PRICES

B.1 Pricing of Services

B.1.1 Basic Services

B.1.2 Markup Coefficient

B.2 Contractor Staffing Declaration

B.3 Wage Adjustments

B.4 Addition/Removal of Buildings B.5 Addition/Reduction of Inventory or Staffing

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

INTRODUCTION

C.1. SCOPE OF WORK

C.1.1 Contractor Responsibility for Equipment and Systems

C.1.2 Contractor Responsibilities for Management and Communication

C.1.3 Exclusions

C.2. DEFINITIONS

C.2.1 Acceptance

C.2.2 Acts of God

C.2.3 Additional services

C.2.4 Advanced Meters

C.2.5 Advanced Metering Systems

C.2.6 Approval

C.2.7 Architectural and Structural

C.2.8 Basic Services

C.2.9 Building Automation System (BAS)

C.2.10 GSA Link

C.2.11 Building Operating Plan

C.2.12 Commissioning

C.2.13 Ongoing Commissioning

C.2.14 Computerized Maintenance Management System (CMMS)

C.2.15 Consumable Parts

C.2.16 Contracting Officer (CO)

C.2.17 Contracting Officer Representative (COR) or Designee

C.2.18 Contractor

C.2.19 Contractor’s Other Than Normal Working/Duty Hours

C.2.20 Controls and Control System

C.2.21 Defective Service

C.2.22 Emergency

C.2.23 Emergency Callback

C.2.24 Environmentally Sustainable

C.2.25 Existing Deficiency List Report

C.2.26 Exterior

C.2.27 Federal Holidays

C.2.28 Federal Executive Holidays, Unanticipated

C.2.29 Fire Protection and Life Systems

C.2.30 Guiding Principles for Sustainable Existing Buildings

C.2.31 GSA Green Purchasing Program (GPP)

C.2.32 Indefinite Quantity

C.2.33 Maintenance Repair

C.2.34 Miscellaneous Work

C.2.35 Modification of Contract

C.2.36 Negligence

C.2.37 Non-reimbursable Repairs

C.2.38 Normal Working Hours

C.2.39 Occupant Emergency Plan (OEP)

C.2.40 Open Systems

C.2.41 Operations

C.2.42 Performance Based Service Contracting

C.2.43 Performance Work Statement (PWS)

C.2.44 Predictive Maintenance

C.2.45 Preventive Maintenance (Scheduled and Unscheduled)

C.2.46 Product Preference

C.2.47 Quality Assurance Surveillance Plan (QASP)

C.2.48 Quality Control Plan

C.2.49 Repair

C.2.50 Reimbursable Repair

C.2.51 Sequence of Operations

C.2.52 Service Request

C.2.53 Standard Services

C.2.54 Stewardship

C.2.55 Supervisor, On-Site

C.2.56 Tour

C.2.57 Vertical Transportation Systems

C.2.58 Watch

C.3. REFERENCES

C.4. Existing Deficiency/Contract Closeout

C.4.1 Existing Deficiency Inspection and Closeout Inspection

C.4.2 Existing Deficiency List and Contract Closeout List

C.5. START-UP PHASE/TRANSITION PHASE

C.5.1 Transition Phase Startup

C.5.2 RESERVED

C.5.3 Adjustments and Corrections

C.6. PHASE-OUT TRANSITION PERIOD

C.7. DEFICIENCY LIST COMPLETION AND WITHHOLDING OF FINAL PAYMENT

C.8. GENERAL AND ADMINISTRATIVE REQUIREMENTS

C.8.1 Minimum Staffing and Ability to Contact and Communicate with CO or designee

C.8.2 Communication Equipment

C.8.3 Onsite Records

C.8.4 Service Request and Administrative Support

C.8.5 Use of CMMS

C.8.6 Quality Control Program

C.8.7 Government Quality Assurance Surveillance Program

C.8.7.1 Contract Performance

C.8.7.2 Methods

C.8.7.3 Records and Files

C.8.7.4 Cooperation - Inspections

C.8.7.5 Contractor Performance System (CPARS)

C.9. BUILDING OPERATING PLAN

C.9.1 Purpose of Building Operating Plan

C.9.2 Components of the Building Operating Plan

C.10. QUIPMENT INVENTORY

C.11. WEEEKLY PROGRESS MEETINGS

C.12. ERFORMANCE REVIEW MEETINGS

C.13. EQUIPMENT CONDITION ASSESSMENT

C.14. OCCUPANT FEEDBACK PROGRAM

C.15. REFERENCE LIBRARY

C.16. REVIEW OF DESIGN DOCUMENTS

C.17. BUILDING MANAGEMENT SUPPORT SERVICES

C.18. INSPECTIONS ASSISTANCE FOR SPACE BUILD OUTS

C.19. RGENCY SHUTDOWN INSTRUCTIONS AND TOUR CHECKLISTS

C.20. ABELING OF ELECTRICAL CIRCUITS

C.21.OPERATIONAL REQUIREMENTS

C.21.1 General

C.21.2 RESERVED

C.21.3 Continuity of Operations (COOP)

C.21.4 Emergency Operations Plan

C.21.5 Tenant Environment

C.21.6 Energy and Water Efficiency

C.22. SYSTEM PERFORMANCE STANDARDS OR PROCEDURES

C.22.1 Control Systems

C.22.2 Smart Buildings

C.23. ERVICE REQUESTS

C.23.1 General

C.23.2 Emergency Service Request

C.23.3 Emergency Call Back (after hours)

C.23.4 Urgent Service Request Response

C.23.5 Routine Service Request Response

C.24. TOURS

C.24.1 General

C.24.2 Operating Logs and Tour Check Sheets

C.24.3 Reserved

C.24.4 Condensate Pans

C.24.5 Monitoring of Central Plant Equipment

C.25. DEMAND RESPONSE PROGRAMS

C.26. CURTAILMENT PLAN

C.27. BAS ALARM RESPONSE

C.28.ADVANCED METERING PROGRAM

C.28.1 RESERVED

C.29. PROTECTION AND DAMAGE

C.30. NEGLIGENCE

C.31. KEY CONTROL

C.32. DISRUPTIVE OR HAZARDOUS TOOLS

C.33. SCHEDULED DISRUPTION TO UTILITIES, LIGHTING, FIRE PROTECTION & LIFE

SAFETY SYSTEMS OR SPACE CONDITIONING

C.34. PLUMBING AND RESTROOMS

C.35. MAINTENANCE PROGRAM

C.35.1 General

C.35.2 Maintenance Standard

C.35.3 Application of Diagnostic Software

C.35.4 BAS Control Systems

C.35.4.1 BAS Operating Standards

C.35.4.1.1 GSA-hosted Systems Requirements

C.35.4.1.2 RESERVED

C.35.4.2 Reporting

C.35.5 RESERVED

C.35.6 RESERVED

C.36. WATER TREATMENT

C.36.1 General

C.36.2 Tolerances

C.36.3 Initial Report and Development of Program

C.36.4 Cooling Tower Water Management Plan

C.36.5 Corrosion Monitoring

C.36.6 Monthly Testing

C.37. OIL ANALYSIS AND OIL CHANGES

C.37.1 Periodic Oil Analysis

C.37.2 Oil and Refrigerant Additives

C.38. AMPS AND BALLASTS

C.39. ARCHITECTURAL AND STRUCTURAL SYSTEMS MAINTENANCE

C.39.1 General

C.39.2 Maintenance Repair

C.39.3 Repair and Replacement Work

C.39.4 Painting

C.39.5 Interior Signage and Directories

C.39.6 Finishes Maintenance

C.39.7 Historic Building Preservation

C.39.8 Vertical Transportation and Associated Equipment

C.39.9 RESERVED

C.40. REPAIRS

C.40.1 General

C.40.2 Non-reimbursable Repairs

C.40.3 Reimbursable Repairs

C.40.3.1 Unsolicited Proposals

C.40.4 Miscellaneous Work

C.40.5 Repair Shared Liability Example

C.40.6 Approval of Work

C.40.7 Invoicing

C.40.8 Ordering Repairs from Outside Source

C.40.9 Force Majeure (Uncontrollable events)

C.40.10 Warranties

C.40.11 Quality of Materials and Replacement Parts

C.41. AFETY AND ENVIRONMENTAL MANAGEMENT

C.41.1 General

C.41.2 Scheduling and Recordkeeping

C.41.3 Refrigerants

C.41.3.1 Control and Certification

C.41.3.2 Certified Handlers

C.41.4 Local Air Quality Management Operating Permits

C.41.5 Fuel Storage Tanks (Reserved)

C.41.6 RESERVED

C.41.7 Polychlorinated Biphenyl (PCB) Control

C.41.8 Facility Hazards

C.41.9 Workplace Safety

C.41.10 Electrical Safety

C.41.11 all Protection

C.41.12 Powered Platforms

C.41.13 LockOut/TagOut

C.41.14 Confined Spaces

C.41.15 Asbestos Management

C.41.16 Hazardous Materials

C.41.16.1 SDS

C.41.16.2 Disposition of Hazardous Waste

C.41.16.3 Environmental Reporting

C.41.16.4 Recycled Content Product Purchase Annual Reporting

C.41.16.5 Non-Bio-based Products

C.41.16.6 Bio-Based Products

C.41.17 Boiler/Pressure Vessel Operation and Inspection Standards

C.41.17.1 Boiler Operation and Inspections

C.41.17.2 Inspections and Tests

C.41.17.3 Backflow Prevention Devices

C.41.17.4 Potable Water Systems

C.41.18 Labeling and Signage

C.41.19 Roof Anchorage Points

C.42. IRE PROTECTION AND LIFE SAFETY EQUIPMENT AND SYSTEMS

C.42.1 General

C.42.2 Fire Alarm System Services

C.42.3 Water Based Fire Suppression System

C.42.4 Fire-rated Door Assemblies

C.42.5 ire Damper and Combination Fire/Smoke Dampers

C.42.6 Smoke Doors Assemblies

C.42.7 Smoke Dampers

C.42.8 Portable Fire Extinguishers

C.42.9 Non-Water-Based Fire Extinguishing Systems

C.42.10 Smoke Control Systems

C.42.11 Emergency and Standby Power Systems

C.42.12 Emergency Lighting Systems and Exit Signage

C.42.13 Fire Alarm System Central Station Monitoring

C.43. RESERVED

C.44. SUBMITTALS CHART (CONTRACTOR DELIVERABLES)

C.45. EDERAL REQUIREMENTS

D. PACKAGING & MARKING

E. INSPECTION & ACCEPTANCE

F. DELIVERIES OR PERFORMANCE

G. CONTRACT ADMINISTRATION DATA

G.1 Points of Contact for Contract Administration G.2 Administrative Functions and Limitations

G.3 Key Contractor Personnel

G.4 Payment (General)

G.5 Submission of Invoices For Recurring Monthly Services

G.6 Suspension of Work G.7 Evaluating Contractor Performance

G8 Criteria for Deductions

G.8.1 General

G.8.2 Withholding Monies for Non-Submission of Reports

G.8.3 Withholding Monies for Failure to Maintain and/or Provide Parts G.8.4 Criteria for Deductions

H. SPECIAL CONTRACT REQUIREMENTS

H.1. Security

H.1.1 Security Requirements and Personal Identity Verification Procedures

H.1.2 GSAR 552-70 Qualifications of Offerors (May 1989)

H.1.3 GSAR 552.237-71 Qualifications of Employees (May 1989)

H.1.4 Suitability Determinations

H.1.5 Compliance with Security Requirements

H.1.6 Standards of Conduct

H.2. Identification Credential

H.3. Escort Requirements

H.4. Standards of Conduct

H.5. Removal from Contract Work

H.6. Sensitive but Unclassified (SBU) Building Information

H.7. Recording Presence

H.8. Government Forms

H.9. Other Contractors

H.10. Ordinances, Taxes, Permits and Licenses

H.11. Discrepancy in the Specifications

H.12. Affirmative Procurement Program (APP)

H.12.1 Standards

H.12.2 Reporting

H.12.3 Recycle Content Certification

H.13. Asbestos Awareness training

H.14. Uniforms

H.15. Personnel Qualifications

H.15.1 Personnel Training

H.15.1.1 Re-Tuning Training

H.15.1.2 Smart and Sustainable Buildings (SSB) Training

H.15.2 Qualifications of Project Manager and Supervisory Personnel

H.15.2.1 Project Manger

H.15.2.2 Onsite Supervisors

H.15.3 Qualifications of Technicians

H.15.3.1 Qualifications of Fire Alarm System Technicians

H.15.3.2 Qualifications of Water-Based Fire Suppression System Technicians

H.15.3.3 Qualifications of Dry Chemical and Wet Chemical Extinguishing System Technicians

H.15.3.4 Qualifications of Clean Agent Fire Extinguisher System Technicians

H.15.3.5 Qualifications of Halogenated Extinguishing System Technicians

H.15.3.6 Qualifications of Carbon Dioxide Extinguishing System Technicians

H.15.3.7 Qualifications of Ventilation System Fire Extinguishing System Technicians

H.15.3.8 Qualifications of Smoke Control Technicians

H.15.3.9 Qualification of Fire Damper, Smoke Damper, and Combination Fire/Smoke

Damper Technicians

H.15.3.10 Qualifications of Fire-rated and Smoke Door Assemblies Technicians

H.15.3.11 Qualifications of Portable Fire Extinguisher Technicians

H.15.3.12 Qualification of Emergency and Standby Power System Technicians

H.15.3.13 Qualifications of Emergency Lighting Equipment and Exit Signage Technicians

H.15.3.14 Qualifications of HVAC Technicians

H.15.3.15 Qualifications of AMS, BAS Technicians

H.15.3.16 Qualifications of Electrical Technicians

H.15.4 Submission of Resumes for New Employees

H.15.5 State Licensing

H.15.6 Compliance with Federal, State and Local Codes

H.16. GOVERNMENT-FURNISHED MATERIALS

H.16.1 Requirements for Network Connection

H.17. CONTRACTOR FURNISHED MATERIALS

H.18. ADDITIONAL SERVICES Indefinite Quantity Provisions

H.18.1 General

H.18.2 Price Proposal for Additional Services Work

H.18.3 Pricing

H.18.4 Parts and Materials

H.18.5 Labor

H.18.6 Subcontracts

H.18.7 Cost Documentation

H.18.8 Competitive Bids

H.18.9 Method of Ordering and Invoicing

H.18.9.1 Government Purchase Card

H.18.9.1.1 Government Purchase Card Tenant Agencies

H.18.9.2 Task Orders

H.19. RESERVED

H.20. Strike Contingency Plan (SCP)

H.21. Occupancy Emergency Plan (OEP) H.22. Contractor Pandemic Plan

I. CONTRACT CLAUSES

J. LIST OF ATTACHMENTS (List of Documents, Exhibits and Other Attachments)

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF

BIDDERS/OFFERORS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

M. EVALUATION FACTORS FOR AWARD

Table Of Contents

Section Description Page Number

Section A Standard Form 1 Section B Supplies or Services and Prices or Costs 3 Section C Description-Specs-Work Statement 5 Section D Packaging and Marking 52 Section E Inspection and Acceptance 53 Section F Deliveries or Performance 55 Section G Contract Administration Data 61 Section H Special Contract Requirements 66 Section I Contract Clauses 83 Section J - Appendix

List of Attachments 94

Section K Representations, certifications, and other statements of offerors or respondents

Section L Instructions, conditions, and notices to offerors or respondents

Section M Evaluation factors for award 135

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 7900)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXT.

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRS., CONDS., AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXT.

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) 41 U.S.C. 253 (c)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV,. 9-97)

Prescribed by GSA - Far (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

07/22/2016

08/22/2016

Sharon McCreary

Derek Gadberry

EQ7PMB-16-5053GS-07-P-16-JU-D-7006

PBS PAYMENTS BRANCH

P.O. BOX 17181

FORT WORTH, TX 76102-0181

sharon.mccreary@gsa.gov

Please see attached

BCFA

GSA PBS 7PQB

ACQUISITION MANAGEMENT DIV - SERVICES BRANCH

819 TAYLOR ST 12B01

FORT WORTH, TX 76102

7PQB-FW

(817) 850-8400

GSA, PBS, 7PQB-FW

Building Services Branch Team II 819 Taylor St. Room 14B06 Fort Worth, TX 76102

15:00

GSA PBS 7PQB

ACQUISITION MANAGEMENT DIV - SERVICES BRANCH

819 TAYLOR ST 12B01

FORT WORTH, TX 76102

Section A Page 1

SF33 List of Accounting Strings

Accounting String

7PMB-16-5053.2016.192X.07.P07250D1.PG61.PGA42.K08..TX0224ZZ

7PMB-16-5053.2016.192X.07.P07250D1.PG61.PGA42.K08..TX0247ZZ

7PMB-16-5053.2016.192X.07.P07250D1.PG61.PGA42.K08..TX0075ZZ

Section A Page 2

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

MO

0002 O&M Sevices Contract - Three are subject to the Limitation of

Certificate of funding only

O&M Service Contract for Lanham

Parking Garage. The remaining month. The remaining 11 months

O&M Sevices Contract - Three

O&M Service Contract for Lanham

December 31 2017 Note:

Fort Worth Federal Buildings

Courthouse, and Fort Worth

O&M Sevices Contract - Three

CLIN 0002)

Fort Worth Federal Buildings increments. This is shown in (

$________________ per performance January 1 2017 to

O&M Sevices Contract - Three MO

Federal Building, Mahon Federal

Parking Garage.

2017) in the amount of

O&M Sevices Contract - Three

121001

Parking Garage. Period of

O&M Service Contract for Lanham and will be funded in one-month

Mahon, and FW Parking Garage.

Courthouse, and Fort Worth reserved.

Government's Obligation clause

O&M service Contract for Lanham, Courthouse, and Fort Worth

MO

MO

January 1 2017 to January 31

Fort Worth Federal Buildings

MO

reflects one month of funding (

Federal Building, Mahon Federal

11 months of the base year are

Fort Worth Federal Buildings

Federal Building, Mahon Federal

Section B Page 3

PAGE

GENERAL SERVICES ADMINISTRATION

OF

ITEM NO., FORM OR

STOCK NUMBER DESCRIPTION OF ARTICLES OR SERVICES QUAN-

TITY

UNIT

OF

ISSUE

UNIT

PRICE

AMOUNT

O&M Service Contract for Lanham

Federal Building, Mahon Federal

Fort Worth Federal Buildings

O&M Service Contract for Lanham

O&M Sevices Contract - Three

Parking Garage.

Fort Worth Federal Buildings

12 MO

Parking Garage.

Courthouse, and Fort Worth Federal Building, Mahon Federal

Courthouse, and Fort Worth

Section B Page 4

SECTION C - DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

Introduction

This is a Performance Based Service Contract and the success of the Contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer. Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the Contractor. A higher level of effective communication between the Government and Contractor is essential for partnering and for the performance based service contract to succeed. The success of this Contract is shared between the Government and the Contractor.

More emphasis is placed on the Contractor’s self-management of quality, not the usual external inspection by Government Inspectors, although that is a part of this Contract as well. All parties should act proactively to reduce service cost, therein providing an incentive for the Contractor.

The Contractor, through innovation, technology, or other means, shall perform the required maintenance of these facilities by following the Guiding Principles for Sustainable Existing Buildings:

I. Employ Integrated Assessment, Operation and Management Principles

a. Ensure incorporation of GSA’s performance goals for energy, water, material use and recycling, and indoor environmental quality goals throughout the life of this Contract.

b. Ensure that operating decisions are carried out with regard to sustainable operations.

c. Meet ASHRAE standards as noted throughout the SOW for thermal comfort and indoor air quality.

d. Use low emitting materials Volatile organic compounds (VOC) or other for maintenance. In particular, use products that have low pollutant emissions, adhesives, sealants, and solvents.

e. Use products meeting or exceeding EPA’s recycled content recommendations for building maintenance. For other products such as ceiling tiles, use materials with recycled content. For more information, see EPA’s Comprehensive Procurement Guideline website.

f. Use materials with the highest content level per USDA’s bio-based content recommendations for maintenance of or use in the building.

g. Use environmentally sustainable products that have a lesser or reduced effect on human health and the environment. See the Green Products Compilation.

h. Provide salvage, reuse and recycling services for waste generated from building operations, maintenance, and repair and discarded equipment.

i. Eliminate the use of ozone depleting compounds where alternative environmentally sustainable products are available consistent with the Clean Air Act.

II. Optimize Energy Performance – GSA is in the process of optimizing energy performance through advance metering and monthly reporting. Operate all equipment to optimize efficiency to reduce energy use and otherwise seek operating costs reductions wherever possible.

III. Protect and Conserve Water where possible inside and outside. Metering systems may be already installed or will be installed in government buildings to aid in reducing consumption. Where available, use EPA’s Water Sense-labeled products or other water conserving products.

IV. Be aware that the building(s) and management involved with this Contract may be in the process of establishing new initiatives, instituting plans, and operational procedures to meet energy efficiency goals either through receiving an ENERGY STAR rating, Smart Building/ GSA link technology, or comparable

Section C Page 5 programs. The Contractor will play an integral part of obtaining these goals and shall actively participate in the programs and processes.

V. The purpose of partnering is to adopt procedures wherein the Scope of Work where the Contractor and

Government can work together in achieving Contract objectives. Partnering involves the development of a cooperative management team that seeks to identify common goals and objectives.

VI. This is a fixed-price Contract and while working with the Government in obtaining goals the

Contractor is motivated to find improved methods of performance in order to increase its profits. Results of an effective partnership should reflect a “mutual win” situation.

C.1. Scope of Work

C.1.1. Contractor Responsibility for Equipment and Systems The Contractor shall provide management, supervision, labor, materials, equipment, and supplies and is responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems located within the legal property line and agreed upon right away’s, of the following building(s):

Services will be provided at the following locations:

TX 0224ZZ, Lanham Federal Building 819 Taylor St, Fort Worth Texas

TX0247ZZ, Fort Worth Parking Garage, 410 Texas St, Fort Worth Texas

TX0075ZZ, Mahon Federal Courthouse, 510 W 10th St, Fort Worth Texas

a. Electrical systems and equipment.

b. Mechanical, plumbing, Building Automation System (BAS) where applicable ( where BAS/ ECMS systems are connected to the GSA network, the Contractor’s employees will need to obtain a GSA

ENT account to access systems) and heating, ventilation, exhaust systems and air conditioning

(HVAC) systems and equipment.

c. Fire protection and life safety systems and equipment.

d. All control systems that are within the scope of this Contract. All Building Automation Systems

(BAS), Niagra Tridium Jace controls/system, Public Address Systems, and Computerized Lighting

Systems that are within the scope of this Contract.

e. Architectural and structural systems, fixtures, and equipment within the site (to the legal property line and agreed upon right away’s). Limited to $200/3 hrs service call threshold.

f. Service request desk operations as identified in Section C.8.4 to include record keeping using a computerized maintenance management system (CMMS) or by other means as well as other administrative functions.

g. Maintenance of landscape irrigation systems

h. Locks, keys, keycard panels and associated equipment, cipher locks, combination locks vehicle barrier systems and static and dynamic bollard systems.

i. Lighting, dock levelers and bumpers and roll-up and sliding garage doors.

j. Storm drainage systems - reduce storm water pollution by minimizing discharges and runoff to the storm sewer system and environment.

k. The Contractor shall complete roofing system investigations and repairs.

l. The Contractor shall maintain and repair U.S. flag pole, lighting and pulley system.

m. The Contractor shall maintain kitchen/concessions area drains.

n. The Contractor shall maintain conveying equipment, parking control equipment.

o. The Contractor is not responsible for the costs of software, firmware updates, and licensing for the

BAS and Tridium Niagra systems. However, the Contractor is responsible for the labor to update/install software/firmware, when necessary, to latest revision and update software licenses for

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BAS controls only. The Contractor is responsible for letting Region 7 FMSP office know when updates are required. The Contractor is responsible for keeping the systems operating properly.

p. Sanitary sewage equipment and systems, including kennel waste interceptors.

q. Domestic water filtration/pumping and fire supply tank systems

r. Kitchen equipment included in the contract includes but is not limited to ductwork above the ceiling, sinks and grease traps with associated piping, vent-a-hood, hot water heater, and any fire suppression or fire alarm equipment and all associated components.

C.1.2. Contractor Responsibilities for Management and Communication

The Contractor Shall:

a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

b. Replace as needed the U.S. Flag. Flags are provided by GSA service center. Raise and lower the flag as directed by the President of the United States, and the regulations pertaining to the proper display of the U. S. Flag.

c. Raise and Lower the flag during High Winds to prevent damage to the flag and flag pole

d. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building.

e. Implement an effective Quality Control Plan (QCP). GSA R7 no longer requires quarterly corporate Quality Control visits.

f. Implement an effective service call system, as specified under the Special Requirements section of this contract that results in prompt, professional, and courteous resolution of tenant concerns.

g. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed, provide work schedules, provide a major equipment and critical system break down or impairment form, and provide other pertinent information needed by the CO or designee.

h. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

i. Provide training to their employees that will stress stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment and packaging. Provide documentation that their employees are completing training in the core competences and participating in continual educational training according to the Federal Building Personnel

Training Act. Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances (H.15. Personnel Qualifications).

j. Federal Requirements: The Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions. The Contractor shall obtain all applicable licenses training, and permits. If a change in law or regulation requires the

Contractor to implement an action that will result in an increase or decrease in Contract price, the Contractor shall implement the required action and within 30 calendar days submit to the CO or their designee a price proposal for such change. If the CO or their designee determines an equitable adjustment is substantiated a modification to the Contract will be issued.

C.1.3. Excluded from this scope are

a. Security systems (exclusion does not include mechanical components of the door, closers, keepers, hinges, etc.)

b. Telecommunication systems.

c. Equipment owned and operated by tenant agencies.

d. Furnishings (not installed as fixtures).

e. Paper, soap, and hand-sanitizer dispensing equipment in restrooms.

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f. Kitchen appliances and equipment (but ductwork above the ceiling, grease traps with associated piping, and any fire suppression or fire alarm equipment are included in the scope).

g. Equipment owned by servicing public utilities.

h. See paragraph C.1.1.r for exclusions on the BAS system.

i. Fitness center equipment.

j. Supplying U.S. Flag.

k. Additional services as needed by various agencies

C.2. Definitions

C.2.1. Acceptance

“Acceptance” means an authorized representative of the Government has inspected and agreed that the work meets all requirements of this contract, to include documentation requirements.

C.2.2. Acts of God

These are unanticipated grave natural disasters or other natural phenomenon of an exceptional, inevitable, and irresistible character; the effects of which could not have been prevented or avoided by the exercise of due care or foresight.

C.2.3. Additional Services “Additional services” are services that the Contractor will provide at an additional cost to the

Government, to include all labor, supervision, supplies and materials specifically identified as being outside the provisions of the basic services and included in the offeror’s overall pricing. The CO or their designee will issue a separate delivery order before work may proceed.

C.2.4. Advanced Meters Advanced meters are those that have the capability to measure and record interval data (at least hourly for electricity), and communicate the data to a remote location in a format that can be easily integrated into an advanced metering system.

C.2.5. Advanced Metering Systems A system that collects time-differentiated energy usage data from advanced meters via a network system on either an on-request or defined schedule basis. The system is capable of providing usage information on at least a daily basis and can support desired features and functionality related to energy use management, procurement, and operations, U.S. Department of Energy, EERE: Guidance for Electric

Metering in Federal Buildings, (February 3, 2006).

C.2.6. Approval

“Approval” means the Government has reviewed submittals, deliverables, and administrative documents

(e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) and has determined the documents conform to contract requirements.

C.2.7. Architectural and Structural Systems

“Architectural and structural” systems include all building structure, envelope, building improvements and finishes, and site improvements (e.g., paving, walkways, asphalt, etc.) to the legal property line and agreed upon right away’s , walls, floors, doors, windows, and all items that are part of or otherwise associated with them (including toilet paper dispensers, paper towel dispensers, and soap dispensers.

C.2.8. Basic Services

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The Basic Services of the contract consist of the recurring contract requirements for which the Contractor is paid as a base price, i.e., the requirements established by the contract statement of work and related general and administrative requirements that do not contain provisions for separate reimbursement.

Indefinite Quantity requirements (Additional Services and Reimbursable Repairs) are requirements outside of Basic Services, for which payment is made on a case-by-case basis.

C.2.9. Building Automation System (BAS)

The “building automation system” is a system controlling and monitoring building HVAC, and possibly other systems, to include all device, field, and global controllers, instrumentation, networking infrastructure, computers and peripherals, software, programming, database files, and licenses.

C.2.10. GSA Link

The GSA Link initiative is one of GSA’s strategic projects. The purpose of this initiative is to leverage automated building analytics technology to measure and substantially lower operational expenses in the existing owned building portfolio. GSA Link is a hardware and software solution to capture real-time building systems point data, apply rules-based analytics software to the data, and spot trends and deficiencies while reporting actionable events to building operators, O&M contractors, and GSA Service

Center property managers.

C.2.11. Building Operating Plan

The “building operating plan” is a mandatory plan that the Contractor prepares for Government approval that describes the Contractor’s program for operating and maintaining the building, to include both normal circumstances and contingencies. Refer to C.5.1 and Exhibit 7

C.2.12. Commissioning A practice used to optimize and verify performance of fundamental building systems.

C.2.13. Ongoing Commissioning

The practice of optimizing system performance by continuing to fine-tune equipment so will result in actively preventing problems for the lifetime of the building. GSA’s Ongoing Commissioning efforts will focus on maintaining the facility in the optimized state resulting from TBC and Re/Retro Commissioning efforts. GSA will achieve this through its relationship with its service providers (Operations and

Maintenance/Custodial/Repair and Alterations/IT/Utilities) and the use of technology (networked systems/Advanced Meters/Smart Buildings).

C.2.14. Computerized Maintenance Management System (CMMS)

A “computerized maintenance management system” is a database and application software package that automates the O&M and repairs record keeping requirements. A CMMS is designed to enhance efficiency and effectiveness of maintenance activities. Typical features include planning, scheduling and monitoring of work orders and maintenance needs.

The National CMMS (N-CMMS) is a central repository (Database) for all maintainable GSA Assets. The

N-CMMS provides a mandatory, Agency-Wide means and method for processing and reporting all maintenance work done for GSA regardless of Region or Contractor.

C.2.15. Consumable Parts “Consumable parts” or components are parts or components that customarily require regular replacement rather than repair in a maintenance program and shall be disposed of properly. Examples include, but are not limited to: oil, grease, belts, filters, ballasts, lamps, etc.

The Contractor is responsible for any consumables used during day-to-day operations.

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C.2.16. Contracting Officer (CO)

Contracting Officer (CO) has the overall responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.2.17. Contracting Officer's Representative (COR) or Designee

Contracting Officer's Representatives (COR) or their designee shall be appointed by letter from the CO.

CORs or designees will be the primary Government representatives for the administration of Contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

C.2.18. Contractor

“Contractor” as used in this document refers to the company or firm awarded this contract.

C.2.19. Contractor’s Other Than Normal Working/Duty Hours

Hours other than those identified as Normal Working Hours.

C.2.20. Controls and Control System

A “control system” is any low-voltage control, communication and monitoring system, including but not limited to stand alone devices, field and global controllers; instrumentation; networking infrastructure;

computers and peripherals; software; programming; database files; and licenses. Examples are the BAS, Advance Metering System (AMS), and lighting control systems. Fire protection systems and security systems are excluded from this definition for purposes of this contract and are defined separately.

Gateway devices and mapping software and files for data interchange between a control system and a fire protection or security system are considered part of the control system. Government-furnished

Equipment (GFE) is any required computer or server hardware (i.e. PC, laptop) and peripherals (i.e.

mouse, keyboard, monitor) and/or routing and switching equipment, used to provide GSA network connectivity, must be government-furnished and must be provided by the GSA.

C.2.21. Defective Service

A unit of service that does not conform with specified contract requirements.

C.2.22. Emergency

The term “Emergency” includes bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes. The term does not apply to civil defense matters such as potential or actual enemy attacks.

C.2.23. Emergency Callback

An “emergency callback” is a service request or other request for service placed outside of normal working hours and of such a nature that response cannot wait for the resumption of the next day’s normal working hours.

C.2.24. Environmentally Sustainable

Products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, products and chemicals, packaging, Section C Page 10 distribution, reuse, operation, maintenance, or disposal of the product or service. Attributes of environmentally sustainable products include those that are energy efficient, water-efficient, biodegradable, environmentally preferable, non-ozone depleting, contain recycle content, non or less toxic, EPA-designated and bio-based.

C.2.25. Existing Deficiency List Report The “existing deficiency list report” or “existing deficiency list” is a list of deficiencies that may exist in the equipment and systems covered by this performance work statement, as well as the Contractor's itemized price (including, but not limited to, labor, materials, overhead, and profit) for correcting each deficiency.

C.2.26. Exterior

This includes entrances; landings; steps; sidewalks; parking areas; arcades; courts; planters; lawns;

irrigation systems; fountains; security bollards; gates; fences; flagpoles; building-mounted, pole, and ground lighting; etc. located adjacent to the facility extending to the legal property line and agreed upon right away’s.

C.2.27. Federal Holidays

“Federal holidays” for the purposes of this contract are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal holidays fall on weekends, a weekday is typically designated as the holiday. Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on a Sunday are observed on the following Monday. Veterans’ Day is always on the 11th of

November and Thanksgiving is always the 3rd Thursday of November.

C.2.28. Federal Executive Holidays, Unanticipated

Unanticipated holidays declared by the president will count as Federal holidays. As long as the

Contractor pays employees as if it were an anticipated Federal holiday, the Contractor will be paid for the unanticipated holiday as if it were a normal Federal Holiday.

C.2.29. Fire Protection and Life Safety Systems

“Fire protection and life safety systems “ are systems and equipment installed in the building to (1) detect fire and products of combustion, (2) notify building occupants and emergency responders, (3) initiate smoke control systems (4) initiate fire suppression systems, (5) control or suppress fires and (6) facilitate or enhance emergency egress. These systems also may communicate with other major building systems for fire and smoke control, elevator recall, and utilities control. Life safety systems and equipment includes emergency lighting, exit signage, special egress door locking arrangements, and exit stair markings.

C.2.30. Guiding Principles for Sustainable Existing Buildings

A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution in building operations and activities. The result is to reduce the environmental impact of the Federal government, which will expand and complement the building design economy, utility, durability, and comfort. The common objective is to reduce the overall impact of the building environment on human health and the natural environment by:

a. Improving energy efficiency and reductions in greenhouse gas emissions.

b. Reducing water consumption intensity.

c. Acquiring green products and services.

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d. Implementing pollution prevention measure, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

e. Implementing cost-effective waste prevention and recycling programs.

f. Increasing diversion of solid waste.

C.2.31. GSA Green Purchasing Program (GPP)

The GPP specifies requirements to promote the purchase of environmentally sustainable products and services.

C.2.32. Indefinite Quantity

“Indefinite quantity” provisions permit the Government to order work, in addition to the basic services, and upon acceptance permit additional payment to the Contractor.

C.2.33. Maintenance Repair

Work required preventing a breakdown of a piece of equipment or system, or put equipment or systems back in service after a breakdown or failure.

C.2.34. Miscellaneous Work

“Miscellaneous work” is additional labor that is performed at the request of the agency at no additional cost to the Government (i.e., they are part of basic services). The Contractor may also have to provide consumable materials to complete the request. Miscellaneous work is treated as a Service Call and is included in the Basic Operations and Maintenance price quoted per month on the bid sheet. During normal duty hours minor tasks related to routine, day-to-day operational requirements requested by the which will consist of, but not be limited to: hanging pictures, maps and bulletin boards; trimming door bases; and other similar functions as directed. Miscellaneous work shall be accomplished in the same time frame as routine service calls unless otherwise directed by the CO or designee. The Contractor will be paid at the hourly rate quoted for after normal duty hours only if authorized by the CO or their designee in advance for specific activities.

C.2.35. Modification of Contract

Modification is a bilateral or unilateral change in the terms of a contract. “Only a CO can authorize a modification under this contract."

C.2.36. Negligence

“Negligence” is the failure to use due care under the circumstances. It is the doing of some act which a person of ordinary prudence would not have done under similar circumstances or failure to do what a person of ordinary prudence would have done under similar circumstances.

C.2.37. Non-Reimbursable Repair A “non-reimbursable repair” is a repair that is the Contractor’s responsibility with no additional reimbursement from the Government.

C.2.38. Normal Working Hours

“Normal working hours” is the hours of building operations under most circumstances when all services shall be provided to all occupants.

C.2.39. Occupant Emergency Plan (OEP)

The lead agency in each building is responsible for development and enforcement of the building’s

“Occupant Emergency Plan” (OEP). The OEP details what the building tenants shall do in case of an emergency. The plan identifies floor wardens, shelter in place locations etc. Refer to H.21

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C.2.40. Open Systems An “open systems” solution is based on industry standard open protocols. This environment and solution is typically designed, procured, installed and maintained in a manner that provides the building owner with as many competitive configuration options as possible while maintaining the integrity of the supported manufacture system. The solution must be procured and installed so that the result delivers device level interoperability amongst different manufactures residing on a common network. In addition, the solution must be maintained with no future need for the original (installing) contractor. Additions, modifications, and retrofits can easily, without significant additional cost, be made to the system without dependence on the original installing contractor nor require substantial engineering or other technical development. Contractors shall specify Open Systems solutions where feasible and reasonably possible.

C.2.41. Operations

“Operations” is the continual process of using building equipment systems to accomplish their function, optimize building performance, and improve energy efficiency. Operations includes analysis of requirements and systems capabilities, operating controls and control systems, responding to service requests, touring and observing equipment performance and condition, adjusting equipment, identifying needed maintenance and repairs to equipment, and maintaining lubrication and chemical treatments, etc.

C.2.42. Performance Based Service Contracting

The procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.2.43. Performance Work Statement (PWS)

The Performance Work Statement details the work requirement and can be referred to as the specification.

C.2.44. Predictive Maintenance

“Predictive maintenance” is a program of maintenance activities in which scheduling of maintenance derives from monitoring the operating condition, or changes in the operating condition, of equipment being maintained.

C.2.45. Preventive Maintenance (Scheduled and Unscheduled)

“Scheduled preventive maintenance” is a program of maintenance activities performed based on a fixed schedule or on equipment runtimes. “Unscheduled preventive maintenance” is all work performed including adjustments and procedures necessary to sustain the proper operation of all building equipment and systems pending a scheduled procedure.

C.2.46. Product Preference (See Exhibit 4, Environmentally Sustainable Product and GSA

Attributes Preferences)

Use of “environmentally sustainable” products is mandatory for performance of this contract. As such, products identified as “environmentally sustainable” will be selected over those which do not carry such designations. The following factors should be considered when selecting products: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

C.2.47. Quality Assurance Surveillance Plan (QASP) The QASP is the Government’s surveillance method of monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

C.2.48. Quality Control Plan

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The “quality control plan” (QCP), is the Contractor’s complete written system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable.

Preparation of this document is the responsibility of the Contractor.

C.2.49. Repair

A “repair” is an act of restoring inoperable, dysfunctional or deteriorated equipment, systems, or material to a fully functional, non-deteriorated state. Repairs usually involve some combination of labor and replacement parts, components or materials.

C.2.50. Reimbursable Repair A “reimbursable repair” is a repair that is reimbursable to the Contractor, in whole or in part, in accordance with the provisions in this document.

C.2.51. Sequence of Operations

A “sequence of operations” is the control logic used to operate a system normally put into effect through a control program.

C.2.52. Service Request

A “service request” is a response to a GSA, tenant, or agency request or a response to an observation that some equipment, system or material covered by the contract is inoperable, dysfunctional, deteriorated, or not within normal operating parameters, or that performance standard of the contract is not being met.

Service request response involves analysis of the problem and adjustment of operating or monitoring controls or other immediate corrective action. A requirement to perform a repair may result from the analysis stage of a service request. Service requests may be generated automatically from interfaces to

BAS or diagnostic software.

C.2.53. Standard Services

Standard services are defined as all services that are included in the monthly price or as defined in the

Contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.2.54. Stewardship

The act of stewardship is to take the responsibility for managing, conducting or supervising the quality, state or condition of a commercial…