UASOCS_Industry_Day_Briefing_--final.pdf

This Briefing is:

UNCLASSIFIED

Headquarters Air Combat Command

Unmanned Aircraft System

Operations Center Support (UASOCS)

Industry Day

14 May 2014

Welcome

Col Severin J. Blenkush II

Deputy Director

Acquisition Management & Integration Center

Agenda

Rules of Engagement

Project Overview

Ms. Shannon Satterfield

Deputy Project Lead

ACC AMIC/DRXA

Project Team Multi-Functional Team

Project Lead LaGail Crews-Lowe, AMIC/DRXA

Deputy Project Lead Shannon Satterfield, AMIC/DRXA

Program Manager Timothy Werling, AMIC/PSUV

Contracting Officer Phillip Nease, AMIC/PKCC

Contract Manager Steve Newport, AMIC/PKCC

Quality Assurance Manager Andy Lipko, AMIC/DRQA

Functional Expertise

MSgt Willie Heard, AMIC/COR OL-F

MSgt Thomas Winkler, AMIC/PSCM

TSgt Elizabeth Santana-Liranzo, AMIC/PLGX

Legal Advisor Beatrice Foster, ACC/JAQ

ACC Base Monitor Mr. Christopher Williams, AFICA/KC

ACC Director of Small Business Becky Carpenter, ACC/SB

AFPEO/CM Action Officers Farris Welsh, AFPEO/CM 4

Agenda

• Open Forum Briefing

• Break

• Panel/Q&A session

• Open Forum Conclusion

• One-on-Ones begin as scheduled through 16 May 2014

Topics of Discussion

• Rules of Engagement

• Project Information

• Program Overview

• Acquisition Strategy / Solicitation Overview

• Post Award Management Approach

Rules of Engagement

• Questions

• Questions welcome during the briefing or…

• Write Open Forum questions on the paper found in your packet and turn into marked box at the break

• Write One-on-One questions on paper and turn into marked box at the conclusion of the Open Forum briefing

• Proprietary Information

• Clearly identify any questions/information you consider proprietary

• Q&A Session

• All non-proprietary questions will be answered during the Q&A session as time allows

• Verbal answers are “Unofficial”

Rules of Engagement, cont

• The Government will consolidate all written questions received and post the “official” answers to FedBizOpps

• Proprietary question responses will be provided directly to the company

• All items briefed today and discussed at the One-on-Ones are preliminary and are subject to final acquisition strategy and solicitation approval

• All communications from potential offerors shall be sent to: accamic.drx.uasocsrecompete@us.af.mil

• After the final solicitation is released / posted, communications are limited to the Contracting Officer mailto:accamic.drx.uasocsrecompete@us.af.mil

AMIC Integrated Culture

• SPO Type / Acquisition Center of Excellence organization

• Dedicated Program Managers and Contracting Officers

• Functional support within organization and matrixed to programs

(i.e., Quality Assurance, Civil Engineering, Finance, etc.)

• Report to single Director

• Project Lead inserted in complex service acquisitions to facilitate the process and employ project management disciplines

• Maintain philosophy of partnering with contractors to create business-like environment conducive to meeting the mission

ACC AMIC Organization Chart

Air Combat

Command

Vice Commander

ACC/CV

Advisory &

Assistance

Services

AMIC/DRA

Financial

Management

Information

Management

Executive

Support

Legal

Advisor

ACC/JAQ

Acquisition

Management &

Integration Center

AMIC/DR/DD

Specialized

Acquisitions

Operations &

Training

Technology &

Environmental

Mission

Support

Civil

Engineering

Contracting Program Management

Surveillance

Logistics

Quality

Assurance

AMIC/DRQ

Comm -

Electronics

Aircraft

Maintenance

Plans &

Acquisitions

AMIC/DRX

Standards &

Training

Acquisitions

AMIC/DRXA

Strategic

Sourcing

Oversight and Approval

• Acquisition falls under the Air Force Program Executive

Officer for Combat and Mission Support (AFPEO/CM) portfolio since contract value is greater than $100M;

however, as the contract value is estimated to be below

$500M, it falls within the authority that has been delegated to ACC/CV

• AFPEO/CM: Mr. Randall Culpepper, SES

• ACC/CV: Lt Gen Lori Robinson,

• ACC/A5/8/9: Maj Gen Scott Zobrist, Acquisition

Approval Authority

• AFICA/KC: Col Debreczeni, Clearance Approval

Authority

• Multi-Functional Independent Review Team (MIRT) is required at $50M+

UASOCS

Program Overview

Mr. Tim Werling

UASOCS Program Manager

ACC AMIC/PSUV

Program Overview

• Mission

• Sites/Locations

• Contract Scope of Work

• Performance Work Statement (PWS) Overview

UASOCS Mission

• MQ-1/MQ-9 systems are comprised of :

• Aircraft

• Ground Control Station (GCS)

• Satellite Communication System

• Operations Centers

(continued)

• Original Concept of Operations was to forward deploy all equipment (Aircraft, GCS, etc.)

• Remote Split Operations (RSO) concept developed, tested and implemented

• Original Predator Operations Center at Nellis (POC-N) developed as part of this RSO concept; incorporated

• Support for two squadrons at Nellis AFB, NV

• Mission planning computers/software

• DISA ATM Architecture

• Full Motion Video dissemination

• UASOCS is comprised of unique equipment solutions and programs of record

• Supports mission critical interface and communications link between:

• GCSs

• Squadron Operations Centers (SOCs)

• Wing Operation Center (WOC)

• Forward Aircraft

• Provides critical data, voice interconnectivity and video relays enabling pilots and sensor operators to fly and control UASs worldwide and to disseminate video to dozens of customers

UASOCS Locations

Holloman AFB, NM

29 ATKS SOC

6 RS SOC

9 RS SOC

16 TRS

Creech AFB, NV

432 WG WOC/NOC

11 RS SOC

15 RS SOC

17 RS SOC

42 ATKS SOC

18 RS SOC

22 RS SOC

867 RS SOC

Ellsworth AFB, SD

432 ATKS SOC

Whiteman AFB, MO

20 RS SOC

Nellis AFB, NV

26 WPS SOC

Scope

• Operations/Maintenance of equipment and design/development of systems in support of

Combat Air Patrols managed by ACC

• Wing Operation Center (WOC)

• Squadron Operation Center (SOC)

• Video Distribution Hub (VDH)

• Support long-haul communications (both satellite and terrestrial)

• install, configure, operate, maintain, manage, and troubleshoot equipment and networks

• Provide help desk functions

• Sustain UASOCS operations

• video dissemination and provide system administration for

Asynchronous Transfer Mode (ATM) and Internet Protocol

(IP) networks

PWS Overview

• Program Management:

• Projects Management: create a process to develop, manage, document, brief and track all projects to support the RPA mission

• All projects and modifications shall include the accompanied

AF Form 1067 IAW AFI 63-131

• CDRLS: All Plans/Instructions/Reports and special publications developed in support of this contract shall be considered an integral part of this contract and shall be nonproprietary in nature.

All documentation and data shall be the property of the government and reported via Appendix B

• Operations Tempo Increases: Support all operations tempo increases caused by exercises, contingencies, disasters, or special events designated by the 432 WG/49 FW, 57 WG, 28

BW, PM and CO

• Personnel: Provide overall management, supervision, personnel, and services necessary to execute UASOCS requirements. At a minimum, employees shall possess the required credentials IAW Appendix K

• Quality Management System: Develop, document, implement, maintain, and continuously improve a comprehensive higher-level QMS that assures compliance with all requirements of this

PWS

• Utilize and comply with the most current version of American

National Standards Institute (ANSI)/ International Organization for Standards (ISO)/American Society for Quality (ASQ) 9001

(currently 9001:2008) Quality Management Systems

Requirements and Appendix G

• Relocation: The contractor shall plan and support the relocation of any associated mission related equipment or VDH from currently occupied facilities to new facilities without downtime to existing operations

• Unclassified Data Management: The contractor shall provide an unclassified computer-aided data management system through a contractor hosted website at contract start

• Classified Data Management: The contractor shall provide a classified computer-aided data management system through a website at contract start – SIPR share-point

• The contractor shall coordinate with the government and obtain approval on the content and format of the classified data

• Computerized Maintenance Management System (CMMS):

The government will provide access/initial training for the CMMS

(Microsoft Service Manager (MSM))

• The contractor shall utilize this system to document, track and maintain all maintenance actions not tracked in IMDS

• The government will provide historical workload data IAW

Appendix H

• Integrated Maintenance Data System (IMDS): The government will provide access and training for IMDS

• Operation and Maintenance:

• Network Administration: Troubleshoot network connections and equipment IAW Appendix O

• Maintain network connections and equipment in accordance with commercial manuals, industry standards, and good maintenance practices

• Perform proactive, Quality Management System: Develop, document, implement, maintain, and continuously improve a comprehensive higher-level QMS that assures compliance with all requirements of this PWS

• Client System Support: Perform client support administration for all UASOCS systems and equipment identified in Appendix O and to the level designated in Appendix E

• Full Support: Full support includes installation, administration, and troubleshooting

• The contractor shall accomplish all required installation tasks

(to include physically mounting equipment elements on ceilings, wall, etc.)

• Administrative Support: Administrative support includes installation, cooperative administration, and troubleshooting

• If support is required exceeds levels defined below, the contractor shall advise the CO or PM

• Circuit Support: Monitor, troubleshoot, configure, repair, and modify all communications systems/equipment and Reachback circuitry supporting satellite earth terminal operations within established demarcation points

• Disseminate Video: The contractor shall provide planning, design, installation, access, checkout, administration, troubleshooting, maintenance sustainment, and removal/disposal support for UASOCS VDHs

• Help Desk: The contractor shall establish a centralized help desk located at Creech to service all locations listed in Appendix E

• process real- time trouble calls and assign the appropriate troubleshooting, restoral, and maintenance activity

• Help Desk function will be integrated with the 432 ACMS

Network Operations Center (NOC)

• Certification & Accreditation Procedures: The contractor shall provide expertise for DOD information technology programs to address life cycle security from inception of the program through accreditation, and obsolescence

• Engineering Support: The contractor shall support emerging technologies, and conduct engineering and analysis studies to enhance UASOCS system, infrastructure, and mission

• The contractor shall conduct engineering, scientific analysis, and test/evaluation studies and practical experiments to facilitate the development and improvement of hardware, software, networking, Network Administration

• Long Haul Communications: The contractor shall provide planning, design, installation, modification, checkout, administration, troubleshooting, maintenance/sustainment, monitoring, and removal/disposal support for long-haul communication network systems used to facilitate UASOCS RSO and VDH operations

• Network Security: Provide network security services and implement software patches and security fixes to meet Integrated

Network Operations Security Center (I-NOSC) and daily Air

Force Computer Emergency Response Team (AFCERT) requirements

• Mission Support:

• Physical Security: Safeguard all U.S. government-owned facilities, infrastructure, government-furnished property, and equipment provided for contractor use

• Comply with all applicable government property security requirements IAW FAR 45.5

• Security Clearances: All contractor personnel located at locations other than Training Squadrons shall have a TS/SCI

• Contract personnel at Training Squadrons shall require a minimum of secret clearance

• Contractor personnel providing support to UASOCS control stations, operations centers, and/or VDHs designated as SAP

Areas must be capable of filling a SAP billet where required

• Logistics: The contractor shall establish and operate a supply management system to control all government furnished property

(GFP) and contractor-acquired equipment and supplies

• Purchasing System: The contractor shall establish a contractor purchasing system that supports the requirements of this PWS

• All purchases must be verified and approved by CO if they exceed the Micro-purchase threshold in FAR Part 2 for new or replacement equipment/software exceeding $3,000

• Unique Item Identification (UID):

• The contractor shall utilize the Item Unique Identification

(IUID) Registry located on the internet at https://www.bpn.gov/iuid , to manage GFP valued at or more than $5,000 (Government acquisition cost)

• Report Purchases: Report all purchasing costs to the government for each acquisition IAW CDRL A002

• All contractor-acquired equipment/software shall become government property

• Cost Estimates: The contractor shall compile equipment lists with cost estimates for government purchase considerations when directed by the CO https://www.bpn.gov/iuid

• UASOCS GCSs: remain in positive control of UAS > 99.999% of the time

• No major nonconformance is allowed

• Operational Availability: mission-specific equipment > 99%

• No major nonconformance is allowed

• Full-motion video: delivered from the GCS to the Creech/Nellis

DISA Point of Presence in 5 seconds or less > 99% of the time

• No major nonconformance is allowed

• Help Desk: Initial response time to point of failure within 15 minutes of call received by Help Desk 90% of the time

• No major nonconformance is allowed

• COMSEC: equipment inventory current and 100% accurate

• No major nonconformance is allowed

• Quality Management System: IAW most current version of

ANSI/ISO/ASQ 9001 (currently 9001:2008) QMS requirements and

PWS

• No major nonconformance is allowed

Preliminary Acquisition

Strategy/Solicitation

Review

Holly Prinzel

Contract Manager

ACC AMIC/PKCC

Contracting Overview

• Key Contractual Aspects

• Source Selection Methodology

• Draft Request for Proposal

• Site Visit/Pre-proposal Conference

• Bidders Library

• Source Selection Process Roadmap

• Acquisition Milestones

• One-On-One Sessions

• Points of Contact

Key Contractual Aspects

• Solicitation Number: FA4890-14-R-0018

• NAICS: 541513 - Computer Facilities Management Services (SBA Small Business Size Standard is $25.5M)

• Anticipate non-commercial acquisition (FAR Part 15)

• Government Property

• Need to be familiar with FAR Part 45

• Small Business Set Aside Determination not yet made

• Market Research Questionnaire posted to FedBizOpps (FBO) on 9

Apr 14

• Government is currently evaluating Industry’s responses

• If executed as Full & Open competition, mandatory Small

Business Subcontracting requirement may be considered

• Subcontracting plans required for Large Businesses IAW FAR Part

19 – Small Business Programs

• Seeking Industry feedback on areas that can be subcontracted to small businesses and an appropriate percentage

• Anticipated Contract Type:

• Single Award, Firm-Fixed-Price (FFP) with various Cost-

Reimbursable (CR) line items

• Award Fee

• Draft Contract Line Item Number (CLIN) Structure:

• Transition (FFP)

• Operations at Various Locations: Creech AFB, Nellis AFB, Holloman AFB, etc. (FFP)

• Supplies (CR)

• Travel (CR)

• Government Directed Overtime (CR)

• Period of Performance

• 60 Day Transition

• Base Year with Four (4) One-Year Option Periods

• Draft PWS and Appendices posted to FBO on 9 Apr 14

• PWS written in performance-based terms

• Industry review and feedback encouraged

Source Selection Methodology

• Best Value: Lowest-Price Technically Acceptable (LPTA)

IAW DoD Source Selection Procedures

• Factor 1 – Technical

• Subfactor Ratings: Acceptable, Unacceptable

• Factor 2 – Past Performance

• Recent (Within 3 Years of Solicitation Date) & Relevant Contracts

• Ratings: Acceptable, Unacceptable

• Factor 3 – Price

• Complete and Reasonable (Adequate Price Competition)

• Tradeoffs are not permitted

• Program Management

• Management & Integration

• Human Resources

• Quality Management

• Operations and Maintenance

• Maintenance Management

• System Administration

• Equipment Management

• Mission Support

• Property Control/Accountability

• Transition

• Transition Plan

Technical Subfactors

Subfactor Rating Description

Acceptable Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation.

DoD Source Selection Procedures, Table A-1

Source Selection Methodology Technical Evaluation Process

• Assign Acceptable / Unacceptable Rating to Subfactor

The proposal must meet all subfactor (aspects) requirements to be rated Acceptable

Extra credit is not given for proposal that exceed the requirement

Past Performance Rating Process

Obtain Past Performance Information on Each Offeror and Determine Recency

Assess Relevancy for Each Recent Contract

Review Performance Quality for Each Contract

Review Offeror Relevancy and

Performance Ratings

Assign Offeror’s PAST PERFORMANCE FACTOR

Acceptable/Unacceptable Rating

Past Performance Factor Ratings

Rating Description

Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown. (See note below.)

Unacceptable Based on the offeror’s performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

Unknown performance as defined in DoD procedures will be rated

Acceptable

• Draft RFP tentatively scheduled to be posted to

FedBizOpps in Jul 2014 timeframe

• Industry review and input is encouraged

• Government will post responses to questions to

FedBizOpps

Draft Request for Proposal (RFP)

• Formal site visit after release of Final Request for

Proposal (RFP)

• Location:

• Creech AFB

• Sep 2014 – details will be in RFP

• Information needed prior to site visit

• Attendee(s) Name(s) – no more than two (2) per offeror

• Company Name

• Job Title

• Photo Identification

• Attendee(s) must have a Secret Clearance

• More information will be posted to FedBizOpps

Site Visit/Pre-Proposal Conference

• Classified Bidders Library Access

• Located at: HQ ACC AMIC

• Secret Clearance Required

• Instructions will be included in the RFP

• Access available after release of Final RFP

Bidders Library

• Conduct Price Analysis -- normally established by

Adequate Price Competition (APC) ~ FAR preferred technique

Adequate Price Competition (APC) is a price based on

Two or more responsible offerors, competing independently;

Submission of priced offers that satisfy gov’t expressed requirement;

Award made to offeror whose proposal represents best value; and

No finding that price of successful offeror is unreasonable

• Determine if prices are balanced

Exists when price of one or more CLINs is significantly overstated

(despite acceptable total evaluated price)

Mathematically unbalanced – offer is based on nominal prices for some work and enhanced prices for other work

• Assess financial executability (budget)

Price Evaluation Process

Start

END

Source Selection Process Roadmap

Acquisition Milestones (tentative)

Milestones Date

Post Draft Performance Work Statement & Appendices 9 Apr 14

Industry Day / One-on-Ones 14-16 May 14

Release Draft Solicitation Jul 14

Final Solicitation Issued / Pre-Proposal Conference Sep 14

Proposals Due (~30 days allotted for preparation) Oct 14

Source Selection (8 months allotted) Nov 14 – Jun 15

Contract Award Jul 15

Transition (60 days allotted) Aug – Sep 15

Performance Start for some locations 1 Oct 15

Points of Contact

• ACC AMIC/PKCC

• Mr. Phillip Nease, Contracting Officer

• Mr. Steve Newport, Contract Manager accamic.drx.uasocsrecompete@us.af.mil

• Internet Links:

• www.FBO.gov or www.FedBizOpps.gov

(Reference No. FA4890-14-R-0018)

• http://farsite.hill.af.mil (Federal Acquisition Regulation) mailto:accamic.drx.uasocsrecompete@us.af.mil http://www.fbo.gov/ http://www.fedbizopps.gov/ http://farsite.hill.af.mil/

One-on-One Sessions

• Location

• AMIC 5th floor Conference Room

• 11817 Canon Boulevard (SunTrust Bldg)

• Newport News, VA

• Questions/recommendations from Industry are highly encouraged

• Verbal dialog between Government and Industry, both during today’s open forum & one-on-one appointments, is unofficial

• Official responses to questions requires Industry submittal of questions to the Government on the blue/yellow question sheets

• The Government will post official responses to all Industry questions on FBO; however, the names of the Industry representatives and their companies will not be published

Reminder to complete questions

• Questions welcome during the briefing or…

• Write Open Forum questions on the paper found in your packet and turn into marked box at the break

• Write One-on-One questions on paper and turn into marked box at the conclusion of the Open Forum briefing

• Write answers to Government questions on

TURN IN ALL WRITTEN QUESTIONS

Break

Discussion Panel

Closing Remarks

TURN IN ADITIONAL QUESTIONS AND SURVEYS