Atch_4__ICIDS_III_IV_Maintenance_PWS_Revised_29AUG17.doc

ATTACHMENT 4

PERFORMANCE WORK STATEMENT (PWS)

ICIDS III/IV MAINTENANCE AND REPAIR SERVICE

JOINT BASE SAN ANTONIO FORT SAM HOUSTON, CAMP BULLIS, AND THE SAN ANTONIO MILITARY MEDICAL CENTER, TEXAS

29 AUGUST 2017

Part 1

General Information

1. General. This is a non-personnel services requirement to provide maintenance for the Integrated Commercial Intrusion Detection System III/IV (ICIDS III/IV) security alarm system and associated software at Joint Base San Antonio (JBSA) Fort Sam Houston (FSH), Camp Bullis, and the San Antonio Military Medical Center (SAMMC), Texas. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services. The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform maintenance, repair, replacement, and/or removal of the complete security alarm system consisting of 171 zones. Historically there has been a minimum of 159 zones and a maximum of 171 zones within the period of performance. Components requiring support are listed in Attachment 2. Examples of components include, but are not limited to, all software, sensing devices, annunciator, batteries, and all associated equipment necessary to make a complete and usable system to meet all security requirements of FSH, Camp Bullis, and SAMMC, as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2. Background. The government has a recurring requirement for the maintenance, repair, replacement and/or removal of the complete security alarm system, as needed. Some of the installed security alarm systems on FSH, Camp Bullis, and SAMMC may have been installed by different contractors. Such systems are under warranty for a period of one year after installation, and zone under warranty will be identified on Attachment 12, ICIDS Zones under warranty. After that one year period, the maintenance and repair of the systems shall be covered under this contract. The ICIDS III/IV security alarm maintenance contractor will have a representative inspect the installed alarm system to ensure it is fully functional before taking over the maintenance within one week of warranty expiration. The contractor will maintain the front end system (Server, Master Control Unit, and Graphics) regardless if a new facility alarm zone is installed by a different contractor. Each alarm zone must transmit the alarm signals to the 502d Security Forces Police station via telephone cables, telephone lines, and fiber cables. Currently, the Government has ICIDS III. The Government intends to upgrade the ICIDS III to ICIDS IV within the first period of performance, though it may occur at any time during the contract.

1.3. Scope. The contract will cover equipment maintenance/repair, preventative maintenance, service calls, and the performance of inspections on the base security alarm system and associated software at JBSA-Fort Sam Houston, Camp Bullis and San Antonio Military Medical Center (SAMMC).

1.4. Period of Performance. The period of performance shall be for a Base Period of 12 months and two (2) option periods of 12 months.

1.5.1. Quality Control. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall use its own internal quality control processes to ensure services are performed in accordance with commonly accepted commercial practices and this PWS. The contractor shall inform the COR after the quality control checks are completed, which shall be done at least once per month, and the COR shall verify the quality control check. The contractor shall also provide the CO and the COR with a finalized Quality Control Plan within 30 days of award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.5.2. Quality Assurance. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Holidays.

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

1.5.4. Hours of Operation. The contractor is responsible for conducting business, between the hours of 7:30am to 4:30pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5. Place of Performance. The work to be performed under this contract will be performed at JBSA FSH, Camp Bullis, and SAMMC.

1.5.6. Type of Contract. The government will award one Firm Fixed Price contract.

1.5.7. Security Requirements. The Contractor shall possess at least a SECRET facility clearance at the time of proposal submission, and must maintain the level of security required for the life of the contract. The Contractor shall also be able to hire and retain personnel capable of getting and maintaining a SECRET clearance in order to perform on the contract. The security requirements are in accordance with the attached DD254 (see Attachment 11). A favorable Criminal Background History (CBH) check must be completed for all contractors, subcontractors, and their employees prior to allowing access/entry to JBSA FSH, Camp Bullis, and SAMMC. CBH checks will be considered current for a 12 month period from the date they were obtained and valid for all contracts performed within that 12 month time period.

1.5.7.1. CBH Check Requirements. Criminal Background History checks will, at a minimum, cover the individual’s places of residency for a 12 month time period prior to contract award.

1.5.7.2. Information Provided to Contractors. During the contracting process, the 502d Contracting Office (502 CONS) will ensure contract employees are aware of requirements for CBH checks and local installation/base procedures. 502 CONS will provide the following information to all contractors: location of the installation/base badge issuing activity, procedures for gaining access/entry to the installation/base for issue of installation/base entry credentials, and if required, procedures for obtaining vehicle passes.

1.5.7.3. Force Protection Requirements. In addition to the requirements of clause AFFARS 5352.242-9000, Contractor Access to Air Force Installations (August 2007), the contractor is responsible for complying with all applicable security conditions. After award, the contractor will be provided guidance and appropriate instructions regarding these conditions and ensuring all contract employees are provided antiterrorism information prior to performing under the contract.

1.5.7.4. Physical Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.7.5. Base Regulations. The contractor shall conform to all Base regulations and directives that pertain to security, safety, traffic, fire, and personnel clearances, to the extent that they apply to the contractor’s activities.

1.5.7.6. Performance of Services during Crisis Declared by the National Command Authority. The contractor shall perform services during a crisis per contractual requirements. The CO or the COR shall notify the contractor of a crisis by any means of communication. The contractor shall provide the CO and the COR the names of personnel who will work during a crisis within one week of award. The contractor is responsible for keeping the list updated at least once per month. There shall be no costs paid by the Government to the contractor during a crisis except those incurred for work performed under this contract and PWS.

1.5.7.7. Records Management. The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity or required by AF publication, IAW with the AF records management procedures in Air Force Instruction (AFI) 33 - 322, Records Management Program, and Air Force Manual (AFMAN) 33-363, Management of Records.

1.5.7.8. The AT program seeks to deter or limit the effects of terrorist acts against the AF by giving guidance on collecting and disseminating timely threat information, providing training to all AF members, developing comprehensive plans to deter and counter terrorist incidents, allocating funds and personnel and implementing AT measures. In accordance with AFI 10-245, Antiterrorism, paragraphs 2.18 and paragraph 2.25, DOD contractors and sub-contractor personnel shall be offered Level 1 - AT Awareness Training. AT Awareness Training may be accomplished by either a Level I - qualified instructor, or by completing the "Force Protection" computer based training (CBT) course on the Advanced Distributed Learning System (ADLS) https://golearn.csd.disa.mil/kc/login/login.asp or at https://jkodirect.jten.mil for individuals without access to NIPR, possessing a CAC card, nor enrolled in DEERS. Compliance with the training will be monitored by the contracting officer’s representative.

1.5.7.9. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.5.7.9.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.7.9.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.7.9.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.5.8. Contractor Personnel. The contractor shall identify to the Contracting Officer (CO) and Contracting Officer Representative (COR), in writing, a point of contact (POC) and an alternate that have full authority to act on behalf of the contractor on all operational aspects of the contract within seven (7) calendar days of award. The written notification shall be signed by a contractor representative that is authorized to appoint such POCs on behalf of the company.

1.5.8.1. Contractor personnel shall present a neat and professional appearance and be easily recognized as contract employees. Contractor employees must have some form of company identification. Company identification shall have name of employee, company name, and company contact information.

1.5.8.2. Certification of Employees/Special Qualifications. The contractor shall furnish the CO and COR a letter certifying that the company employees are licensed/certified by DAQ to perform the type of work described in this PWS, with response to the Request for Proposal. Proof of license/certification is required at time of award for contractor and/or subcontractors, if used. The contractor shall provide a list of names of personnel, who will be performing the work to the CO at time of award. The contractor will notify the CO and COR of any changes in employment of individuals working so that they may be removed from the list and their base access privileges revoked. The contractor shall inform all on-site contractor employees that they will be asked to provide valid photo identification to the COR before being allowed access to a facility.

1.5.8.3. Motor Vehicle Operation. The contractor shall ensure employees possess a current and valid driver’s license and current vehicle insurance before operating any type of vehicle or equipment. The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest nor shall the contractor employ a person who is an employee of the Department of the Army or Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD 5500.7-R. In addition, the contractor shall not employ any person who is an employee of the Department of the Air Force or Army if such employment would be contrary to the policies contained in AFI 64-106, Contractor Labor Relations Activities.

1.5.9. Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.10. Contracting Officer Representative (COR). The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.11. Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1. DEFINITIONS:

2.1.1. APPENDIX/APPENDICIES: Documents provided as part of the solicitation for the purpose of pertinent data the offeror may find useful in formulating an offer, but will not be incorporated as part of the contract.

2.1.2. ATTACHMENTS: Documents that are or become incorporated as part of the contract.

2.1.3. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.4. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.5. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. ORGANIZATIONAL CONFLICT OF INTEREST. In accordance with FAR Part 2, means that because of other activities or relationships with other persons, a person is unable or potentially unable to render impartial assistance or advice to the Government, or the person's objectivity in performing the contract work is or might be otherwise impaired, or a person has an unfair competitive advantage.

2.1.10. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.11. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.12. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. . QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS.

ACOR

Alternate Contracting Officer's Representative

AFFARS

Air Force Federal Acquisition Regulation Supplement

BMS

Balanced Magnetic Switch

CFR

Code of Federal Regulations

CONUS

Continental United States (excludes Alaska and Hawaii)

COR

Contracting Officer Representative

COTS

Commercial-Off-the-Shelf

DD254

Department of Defense Contract Security Requirement List

DFARS

Defense Federal Acquisition Regulation Supplement

DOD

Department of Defense

DURESS Alarm button for Duress situation

ECMRA

Electronic Contractor Manpower Reporting Application

FAR

Federal Acquisition Regulation

HW

Hard Wired

IAW

In Accordance With

ICIDS

Integrated Commercial Intrusion Detection System

KO

Contracting Officer

MSR

Maintenance Service Request

OCI

Organizational Conflict of Interest

OCONUS

Outside Continental United States (includes Alaska and Hawaii)

PIMS Passive Infra-red Motion Sensor

POC

Point of Contact

PRS

Performance Requirements Summary

PWS

Performance Work Statement

QA

Quality Assurance

QASP

Quality Assurance Surveillance Plan

QC

Quality Control

QCP

Quality Control Plan RF Radio Frequency (Wireless)

RADC Remote Area Data Collector

TAMPER In-line sensor for equipment tamper

TE

Technical Exhibit

UPS Uninterrupted Power Source

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Facilities. The Government will provide office space and parking for contractor employees.

3.2. Utilities. The Government will provide restroom facilities, electricity. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.3. Equipment. The Government will provide a desk, chair, mobile hotspot, landline telephone, and scanner and reproduction equipment.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1. General. The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Secret Facility Clearance. The contractor shall possess and maintain a SECRET facility clearance from the Defense Security Service. The Contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industrial Security Clearance Office. The DD 254 is provided as Attachment 11.

4.3. Materials. The Contractor shall furnish all, but not limited to, wiring, piping, connectors, and materials necessary to meet the requirements under this PWS. The contractor will maintain the front end system (Server, Master Control Unit, and Graphics). The contractor shall provide all labor, parts, tools, equipment, materials, supervision, and transportation necessary to perform all operations in connection with the maintenance and repair of the security alarm system and associated software. This includes all the software, hardware, firmware and components of the system.

4.4. Equipment. The Contractor shall furnish vehicles, computer, ladders, equipment, materials, parts, tools and tool boxes, cable pullers, wire, pipe cutters, lighting and containers necessary to meet the requirements under this PWS. The contractor shall provide all labor, supervision, and transportation necessary to perform all operations in connection with the maintenance and repair of the security alarm system and associated software. This includes all the software, hardware, firmware and components of the system.

4.4.1 The contractor must have purchasing rights through DAQ Electronics, Inc. for ICIDS III/IV system, and be certified by DAQ to perform work on ICIDS.

4.5. Documentation. The contractor shall furnish all replacement part warranty information to the COR (See Attachement 10).

4.6. Contractor Manpower Reporting (CMR)

4.6.1. The Contractor is responsible for Contractor Full-Time Equivalent Reporting. The Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for 502 SFS via a secure data collection site. The Contractor is required to completely fill in all required data fields at https://afcmra.hqda.pentagon.mil.

4.6.2. Reporting inputs will be for the labor executed during the period of performance for each Government Fiscal Year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the CMRA help desk.

4.6.3. Reporting Period. Contractors are required to input data by 31 October of each calendar year.

4.6.4. Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

4.6.5. User Manuals. Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for Government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

4.7. Insurance. The Contractor shall be required to carry minimum insurance limits under this contract when doing work on a Government installation (see Attachment 10).

PART 5

SPECIFIC TASKS

5. SPECIFIC TASKS

5.1. Task Overview. The contractor shall provide services for maintenance/repair, preventative maintenance, perform service calls, and the performance of inspections on the base security alarm system and associated software at JBSA-Fort Sam Houston, Camp Bullis and San Antonio Military Medical Center (SAMMC).

5.2. Equipment Maintenance/Repair. The contractor is responsible for maintenance of the existing alarm system, the repair or replacement of the existing alarm equipment/components, and the troubleshooting of the existing system. All security alarm equipment and components shall be repaired and maintained to remain fully functional. If the problem is found to be in the communications lines, the contractor will notify the Contracting Officer’s Representative (COR), who is also ICIDS System Administrator, or his designated representative, before proceeding with any testing, maintenance, or repair on the security alarm system. The contractor shall coordinate work operations with COR prior to starting and completing each service call. When repairs or emergency maintenance will shut down the system or activate alarms, the contractor will notify the 502d Security Forces Alarm monitor prior to beginning any work and when the work is completed.

5.2.1. Replacement parts/components. The contractor is responsible for reporting any parts requiring replacement to the COR; this will be documented on the ICIDS Maintenance Request/Report (see Attachment 14). Parts replacement shall be IAW price listed items identified for use in conjunction with CLIN X002. All replacement parts/components shall be in new condition. The Government will not accept used or refurbished parts/components. The COR shall coordinate approval of the replacement of parts/components with the Contracting Officer and the Contractor.

5.2.1.1. When price listed parts are replaced the contractor shall document on Attachment 13 and submit to the COR for warranty tracking.

5.3. Preventative Maintenance. The contractor shall perform preventative maintenance annually on all components of the security alarm system in accordance with the manufacturer’s specifications. Contractor shall coordinate the preventative maintenance schedule with the COR to aid in facility access. Service shall include, but is not limited to, visual checks, ICIDS III/IV printers, battery test, operational tests, required adjustments, alignments, programming, replacement of worn parts due to normal wear and tear, and software upgrades. Upon conclusion of preventative maintenance, the contractor shall furnish a written report to the COR listing work accomplished and alarm system status.

5.4. Service Calls. In the event of a service call or system failure, the COR will notify the contractor via telephone. The contractor shall be available to receive calls immediately by telephone 7 days a week, 24 hours a day, throughout the duration of the contract. The contractor shall respond via telephone to all service calls within one (1) hour of the initial call from the COR. The contractor shall respond, in person, to JBSA FSH within two (2) hours of an emergency call in order to receive maintenance instructions prior to preforming work at the identified location. Emergency calls would be considered repairs to the following essential security equipment: SCIFFs, ICIDS Server, Master Control Unit (MCU), Operator Workstation (OPWS), and Uninterrupted Power Supply (UPS). The ICIDS III/IV system will be restored to its proper operating condition within eight (8) hours from the time the emergency service call was received by the contractor, provided that spare parts are available from JBSA FSH. If parts aren’t available from JBSA FSH, the contractor shall notify the COR of the equipment needed. All routine maintenance (any maintenance performed during normal duty hours—Monday thru Friday, 0730-1630), adjustments, or repairs of the ICIDS-III/IV system will include deficiencies from the inspection results and work requests submitted by the COR. Routine service calls will be completed within two (2) calendar days from the date of request.

5.5. Maintenance Service Request (MSR). JBSA FSH personnel will provide an MSR to the contractor for each maintenance request that is not an emergency. Upon completion of each service request, the contractor will furnish the COR with a detailed MSR, showing work performed and parts replaced. The MSR will detail the work completed, any problems encountered, and the resolutions. The MSR will be signed and dated by the contractor and countersigned by the COR after completion of the service request.

5.6. Perform Inspections. The contractor shall perform one (1) base-wide inspection each year and provide a written report stating the inspection has been completed and the status of the alarm system. This shall be provided to the COR within two weeks of the inspection. At a minimum, the inspection shall include the following:

5.6.1. Perform visual checks and operational tests of all security console equipment, peripheral equipment, sensors, and local processors and correction of all deficiencies found during testing.

5.6.2. Inspect and clean all ICIDS III/IV AECS/IDS printers.

5.7. Working Conditions. The buildings and surrounding site areas will be occupied and military operations will continue on a normal or temporary and/or restricted basis. The contractor shall take all precautions to ensure that all operations are conducted in a manner so as not to interfere with the normal operations of the surrounding facilities and the safety and convenience of the occupants. Portions of the work in this project may take place in restricted access areas and may require an escort to the site by the COR, and other contractors, so as to have minimum effect on other such work. The contractor shall start and complete repairs without delay, and shall not leave the building unprotected unless coordinated with the COR.

5.8. Rubbish and Debris. The contractor shall remove rubbish and debris from the project site daily, unless otherwise directed, in contractor-provided receptacles; the contractor shall not dispose of rubbish and debris into any waste receptacle on JBSA FSH, Camp Bullis, or the SAMMC. The contractor shall not allow accumulations of rubbish or debris inside or outside the buildings. The contractor shall comply with Federal, state, and local hauling and disposal regulations.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions)

https://afrims.amc.af.mil/rds_series.cfm

(END Performance Work Statement)