DRAFT ISWM PWS 24 July 09.pdf

FA3002-09-R-0035

Attachment 1

Pg 1 of 20

DRAFT

PERFORMANCE WORK STATEMENT

FOR

INTEGRATED SOLID WASTE MANAGEMENT (ISWM)

CONTRACT: FA3002-09-R-0035

24 July 2009

Pg 2 of 20

Table of Contents

1.0 DESCRIPTION OF SERVICES

1.1 RESOURCE MANAGEMENT PURPOSE

1.2 RM PROGRAM OBJECTIVES

2.0 INTEGRATED SOLID WASTE MANAGEMENT

2.1 MAIN BASE

2.1.1 REFUSE COLLECTION REQUIREMENTS

2.1.2 Military Family Housing (MFH) (Non-Privatized)

2.1.3 Inclement Weather Schedule

2.1.4 Route Parameters

2.1.5 Points of Collection

2.1.6 Cubic Yard Capacity

2.1.7 Government-Approved Containers

2.1.8 Maintaining Containers and Collection Area

2.1.9 Weighing of Vehicles

2.2 RECYCLABLE MATERIALS PROCESSING

2.2.1 Marketing

2.2.2 Awareness Programs

2.2.3 Solid Waste Diversion

2.2.4 Recycling Revenue

2.2.5 Sales Receipts

2.2.6 Materials

2.2.7 Hazardous Waste/Universal Waste

2.2.8 Pickup Points

2.2.9 Base Recycling Center

2.2.10 Composting

2.2.11 Special Agreements

2.3 DISPOSAL

2.3.1 Off-Base Disposal

2.3.2 Disposal of Non-marketable Materials

2.4 EQUIPMENT MAINTENANCE

2.4.1 Bulk Container Maintenance Methods

2.4.2 Bulk Container Cleaning

Pg 3 of 20

2.4.3 Bulk Container Painting

2.4.4 Other MSW Container Cleaning

2.4.5 Recycling GFE

2.5 Reports and Records

2.5.1 Daily Status Report

3.0 SERVICE SUMMARY

4.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1 Recycling Center

5.0 GENERAL INFORMATION

5.1 Quality Control

5.2 Quality Assurance

5.3 Government Remedies

5.4 Hours of Operation

5.5 Security Requirements

5.6 Continuation of Essential Department of Defense (DoD) Contractor Services During Crisis

5.7 SPECIAL QUALIFICATIONS

5.8 MULTI-FUNCTIONAL TEAM

6.0 APPENDICES

Pg 4 of 20

1.0 DESCRIPTION OF SERVICES. This basic contract Performance Work Statement (PWS) defines the scope of a full range of Integrated Solid Waste Management (ISWM) activities. All services provided for the purposes of this PWS must comply with Air Force (AF) Level of

Service (LOS) Standards, Appendix D. The contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform base-wide ISWM, which is a combination of Municipal Solid Waste (MSW) Collection and Disposal in concert with installation recycling services at Air Education and Training Command (AETC) installations plus Fort Sam Houston utilizing a resource management (RM) approach in accordance with all local, state, and federal laws, regulations, standards, instructions, commercial practices. Hazardous waste is not included in the scope of this PWS, except to accommodate universal waste procedures utilized by the hazardous waste contractors as described in Appendix A, Table A3 - Existing Program Descriptions and Unique Base

Requirements. The contractor is expected to use RM approaches to efficiently accomplish PWS requirements in a timely manner which reduces the total cost of the ISWM services in a way which fosters pride and ownership in the work performed. The service provider is expected to propose and implement innovative management practices throughout the service period to minimize the cost of performing refuse and recycling services by utilizing best commercial practices which benefit both the environment and the Department of Defense (DoD). This must be accomplished by maximizing the use of available government furnished equipment (GFE) and facilities supplemented with contractor provided equipment, facilities and methodologies. The goal of this PWS is not only to develop a zero cost recycling being a key performance indicator for evaluating the success of this program. The PWS will include requirements for the delivery of all pertinent documentation and required reports to measure contractor performance and compliance with the DoD Integrated (Non-Hazardous) Solid Waste Management Policy, dated

01 Feb 2008 and the AF Solid Waste Diversion and Qualified Recycling Program (QRP) Policy, 11 Apr 2006. Estimated workload data, tasks and estimated frequencies, and existing installation program descriptions for each installation are included in Appendix A – Workload Data. This information is based on historical workload data.

1.1 RESOURCE MANAGEMENT PURPOSE. The purpose of implementing a RM approach for performing ISWM is to reduce, re-use and recycle materials as well as dispose of all wastes

(as a last resort) generated at an AF installation’s properties, facilities, or other applicable sites or events with the intent of ensuring the amount of recyclable materials being disposed is minimized. This is to be accomplished by implementing strategies which increase the diversion of generated solid waste, as a minimum, to meet DoD mandated goals of 40% solid waste diversion, thereby increasing the tonnage of resources which can be cost effectively processed for recycling purposes. Further information on RM can be found at http://www.epa.gov/osw/partnerships/wastewise/wrr/rm.htm. This initiative is a strategic sourcing partnership in which the AF wishes to collaborate closely with the selected contractor to meet the AF’s goals while creating value for both parties through savings from improved resource efficiency. It is intended that the service provider will be the driving force behind increased diversion, recycling and revenue generated from recycling while working in partnership with AF employees and contractors. Further, the service provider will perform all work to comply with all applicable DoD, AF, and installation directives, instructions, policies and standards.

http://www.epa.gov/osw/partnerships/wastewise/wrr/rm.htm

Pg 5 of 20

1.2 RM PROGRAM OBJECTIVES. The contractor’s program shall meet the following objectives:

1.2.1 Achieve the DoD diversion metrics as established by DoD Integrated (Non-Hazardous)

Solid Waste Management (ISWM) policy, dated 1 Feb 08. As a minimum, cardboard, white paper, and scrap metal will be recycled when generated tonnages drive mandatory recycling per the ISWM policy.

1.2.2 Pursue continuous improvement in resource efficiency (increased diversion through reuse, recycling, composting, waste to energy conversion, etc.), and with the AF’s approval, identify,, design,, and implement innovative, cost-effective means to increase diversion and increase recycling revenue with the additional benefits of reducing refuse collection and disposal costs.

1.2.3 Optimize existing hauling, garbage disposal, and recycling operations and services to reduce overall waste management system costs.

1.2.4 Develop a detailed tracking, reporting and billing/invoicing system to support AETC installation(s) in goal setting, performance tracking and decision-making ability.

1.2.5 Collaborate with AETC installation(s) staff to implement the RM program. This includes conducting educational training and outreach as necessary on aspects of the RM program, including but not limited to, recycling procedures or waste minimization.

1.2.6 Establish and implement an effective program which facilitates recycling of common resources (metal cans, glass containers, plastics, paper, cardboard, scrap metal, etc.) for base personnel. This program should result in maximum participation of individual, family, and all facility programs, thus reducing solid waste and increasing diversion goals.

2.0 INTEGRATED SOLID WASTE MANAGEMENT

2.1 MAIN BASE

2.1.1 REFUSE COLLECTION REQUIREMENTS. Empty Municipal Solid Waste (MSW) dumpsters in accordance with AF Level of Service (LOS) Standards. The contractor shall establish initial vehicle routes and collection schedules upon award. The contractor shall propose adjustments to the existing pickup schedule and required dumpster capacity (size and number of dumpsters required per specific AETC installation’s) to ensure all base municipal waste is collected and disposed, while avoiding dumpster/receptacle overflow and utilizing the minimum amount of required pickups with the minimum amount of required dumpsters as dictated by the strategies implemented to increase SW diversion. The contractor shall incorporate alternative methods for MSW collection and disposal utilizing alternative technologies during contract execution to minimize MSW disposal tonnages. Solid waste dumpsters require enclosures as specified in the AF ISWM Policy. The contractor may propose adjustments to the schedule at any time but as a minimum the government Quality Assurance

Evaluator (QAE) and contractor shall monitor fill capacities during the first 60 days of performance and during one other period to be agreed upon during the same performance period.

No changes are allowed to the schedule or haul route without QAE approval. Estimated tasks

Pg 6 of 20 and frequencies for refuse and recycling collection are included in Appendix A, Table B – Tasks and Estimated Frequencies. When the contractor completes service at a location, there shall be no litter, solid waste, wet garbage or recyclable material as a result of the solid waste collection within a 10 foot radius of the container.

2.1.1.1 Food Waste Containers. Empty containers used to dispose of food waste IAW AF LOS standards. All containers must be liquid tight. Estimated collection frequencies for food waste containers are included in Appendix A, Table B – Tasks and Estimated Frequencies. Food waste may be utilized for composting and may be collected utilizing compactors which are not required to be emptied daily. Compactors must be emptied in a manner to ensure sanitary conditions and health and safety of installation personnel.

2.1.1.2 Unscheduled Pickup and Special Events (Cost Reimbursable). In addition to the scheduled ISWM collections, the CO or designated QAE may request the contractor make unscheduled collections and disposals. For unscheduled events, the contractor shall respond within one business day of notification from the CO or QAE. For special events, the contractor shall also provide (or re-position as directed) ISWM containers. These containers shall be placed in locations for a length of time designated by the QAE. The CO shall notify the contractor in writing at least seven days in advance of the scheduled special event date.

2.1.1.3 Construction and Demolition Debris (C&D) (Cost Reimbursable). When requested by the QAE, the contractor shall provide roll-off containers for collection of non Military

Construction (MILCON) generated C&D. The contractor shall place containers at the designated site within one business day of notification by the QAE. The contractor shall recycle or dispose of all C&D at a permitted C&D landfill or recycling facility ensuring that 50% of all

C&D material is recycled or reused.

2.1.1.4 Public/Common Use MSW Receptacles. Contractor shall empty, collect, and dispose of all waste and replace liners in government furnished containers IAW AF LOS Standards before their capacity is exceeded. Estimated frequencies are specified in Appendix A, Table B -

Tasks and Estimated Frequencies. The majority of public/common use receptacles are located in base installation recreation areas (main base and annexes) as well as bus stops and gate entrances.

2.1.1.5 Public/Common Use Recycling Receptacles. Contractor shall empty government furnished recycling containers, collect, and sort recyclable material types for resale before their capacity is exceeded. Estimated frequencies are specified in Appendix A, Table B - Tasks and

Estimated Frequencies. The majority of public/common use receptacles are located in base installation recreation areas on the main base and base annexes.

2.1.1.6 Ash Collection. The contractor shall accomplish ash (created as a by-product of incineration of solid waste) collection by using trucks that are leak-proof and covered to prevent windblown ash. Trucks must meet state regulations and federal guidelines for transfer of MSW ash, as applicable.

Pg 7 of 20

2.1.1.7 Additional Pickups (Cost Reimbursable). In the event unusual conditions cause a container to require pickup before the scheduled time, the QAE and/or CO may request in writing (email/ Fax sufficient) pickup within 24 hours and the contractor will be compensated at a unit rate based on the container size.

2.1.2 Military Family Housing (MFH) (Non-Privatized)

2.1.2.1 Municipal Solid Waste. MSW containers will be placed at curbside by MFH occupants on scheduled pickup days. Pickup shall be accomplished IAW AF LOS standards. The contractor is responsible for cleaning up any spills, debris, etc. while collecting MSW at each location within a 10 foot radius of the container location.

2.1.2.2 Recycling. Recycling containers will be placed at curbside by MFH occupants on scheduled pickup days. Pickup shall be accomplished IAW AF LOS standards. Contractor shall sort recyclable material types for resale. Recyclable materials will be determined by economic feasibility as described in AF ISWM Policy, dated 01 Feb 08. See Appendix C - Government

Furnished Property and Equipment for container information

2.1.2.3 Yard and Wood (Organic) Waste. Yard and wood waste less than 50 pounds or six feet in length will be placed at curbside by MFH occupants on scheduled pickup days. Bulk waste pickup shall be accomplished IAW AF LOS standards. Pickup shall be accomplished once per week during growing season. The growing season is defined as the time from first emergence of new growth in the Spring until dormancy begins in the late Fall. During the first two weeks of January, contractor shall pickup and dispose of Christmas trees (not subject to length/weight requirements) placed at curbside by MFH residents. Yard and wood waste shall be deposited at the on-base composting facility or at an off base composting facility that handles this type of organic waste. Location of any on-base composting facility will be specified in

Appendix B – Maps or Site Plans. At no time will yard waste be mixed with other types of waste.

2.1.2.4 Bulk Item Pickup. The contractor shall pick up bulk items placed at the curbside by

MFH occupants once per month between April 1 and September 30, and once per quarter during the remaining period IAW AF LOS standards. Bulk items may consist of (but are not limited to) furniture, consumer electronics and appliances that do not contain Ozone Depleting Substances, cartons, and bundles. The government reserves the right to reduce the bulk item pickup frequency at any time. The contractor should divert base generated recyclable items to the base recycling center or as necessary to claim diversion or process for revenue generation. Additional recyclables may be obtained from off-base facilities to generate revenue, but may not be utilized to claim diversion.

2.1.3 Inclement Weather Schedule. The contractor shall collect MSW and recyclable material during periods of inclement weather. In cases of severe weather, the QAE may authorize exceptions. When exceptions are granted all missed collections shall be performed within 24 hours after the severe weather has terminated, unless the QAE and/or CO authorizes additional time.

Pg 8 of 20

2.1.4 Route Parameters. The contractor shall propose collection routes to the CO during the mobilization period for approval. Collection shall be made between the hours specified in

Appendix A, Table A3 - Existing Program Descriptions. Collection outside these hours shall require prior approval of the QAE and/CO.

2.1.5 Points of Collection. Collection stations for MSW and recyclable materials will be specified in Appendix A, Table B - Tasks and Estimated Frequencies. The contractor shall position bulk containers for customer ease in depositing MSW. The contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees and other potential obstructions. The amount and type of containers at designated locations will be determined by the RM strategy implemented for the installation.

2.1.6 Cubic Yard Capacity. Capacity of existing containers will be specified in the Appendix

A, Table B - Tasks and Estimated Frequencies. The contractor is encouraged to identify changes to the capacity and number of containers and/or pickup frequency to improve the overall efficiency of MSW and recycling removal, and to submit these changes to the QAE and CO for approval prior to implementation.

2.1.7 Government-Approved Containers. Collection of MSW and recyclable materials in all areas except residential areas shall be from QAE or CO approved or accepted containers, recycling bins or plastic bags, unless specified otherwise in the PWS. The occupants in residential areas will provide their own MSW containers.

2.1.8 Maintaining Containers and Collection Area. The contractor shall return all MSW and recycling containers to their original location after servicing, in an upright position with the lids securely closed. The contractor is responsible for cleaning up any spills, debris, etc., on the ground within 10 feet of the container when servicing a location. The contractor shall provide appropriate means of ensuring the container remains securely closed during all weather conditions. The contractor shall collect debris placed at collection stations; for example, tree branches, sacks, cartons, boxes, cans, tied bundles or other containers. It is intended that the majority of debris will be placed in containers. The contractor shall notify the QAE of locations where debris is frequently placed outside of containers so the QAE may notify facility managers and, if necessary, the contractor can adjust the container size or pickup frequency with QAE approval. The contractor shall be responsible for keeping collection areas free of MSW and debris.

2.1.9 Weighing of Vehicles. All vehicles used in the collection of MSW and recyclable materials shall be weighed on state certified vehicle scales before entering and departing the base, to ensure no other waste is mixed with AF installation waste. Incoming and outgoing vehicle weights shall be recorded on weigh tickets provided by the operator at the weigh station.

All vehicles must be weighed at the beginning of contract performance to determine their tare weight to utilize in determining actual solid waste weights.

2.2 RECYCLABLE MATERIALS PROCESSING. Each base operates a Qualified Recycling

Program (QRP) to reduce the volume of non-hazardous solid waste generated. It is the intent of the base to conduct direct sales of recyclable commodities through a QRP. The contractor shall

Pg 9 of 20 provide a detailed accounting of recyclable commodities sold (type / weight / price) to the QRP manager along with 100 percent of the proceeds. The base QRP manager will be appointed by the base commander.

2.2.1 Marketing. The contractor shall provide for the marketing of recyclable materials obtaining the best price regionally or nationwide to produce the most cost effective material processing. The marketing includes transportation of recyclable commodities, if necessary, to the purchasers. If the contractor determines materials are non-marketable, they shall first submit a request in writing to the QRP Manager and the QAE for approval, prior to landfill disposal.

Request shall detail the type of material, quantity, disposal site and documentation to establish it as non-marketable to include contractors contacted in an attempt to market materials. The contractor shall make a reasonable effort to find a market even to the extent of giving the material to the buyer without compensation. The contractor shall also notify the QAE monthly of the names of each company he has contacted and the price offered for each product and which company was selected to purchase the products.

2.2.2 Awareness Programs. The contractor shall educate all residential and base facility occupants on the benefits of recycling and encourage the widest possible participation. The contractor shall at a minimum provide some type of educational material quarterly. An example of how this may be achieved is to publish an article in the installation(s) newspaper(s) or mail a newsletter/brochure to all MFH or base occupants. Content of this educational material could include, but not be limited to, a quarterly Solid Waste/Recycling Diversion Rate summary, highlights of recent milestones, innovative recycling techniques/programs, and/or a pollution prevention, environmental facts, and recycling benefits section. All educational media shall receive approval by the CO before distribution. The contractor shall update facility managers at least quarterly of changes to the collection schedule or sites. All changes must be approved by the QAE prior to implementation.

2.2.3 Solid Waste Diversion. The AF embraces and is bound by Executive Order 13423, Strengthening Federal Environmental, Energy, and Transportation Management,24 Jan 07 and its supporting document, DoD Integrated (Non-Hazardous Solid Waste Management Policy states “DoD Component installations shall implement integrated solid waste management

(ISWM) to achieve these goal. The diversion goal for non-hazardous solid waste without construction and demolition (C&D) waste is 40% by 2010. The goal for C&D waste is 50% diversion by 2010. The contractor is not responsible for achieving the 50% C&D diversion rate, except in the cases of non MILCON generated MSW. The contractor shall work with the

Government to achieve and maintain this goal. Solid waste diversion is a major focus of this contract and the contractor is expected to meet and work to exceed the DoD diversion mandates by improving techniques and methods and researching new markets for items not currently recycled as well as existing recycling requirements. Solid waste diversion is measured as the percentage of solid waste which is not land filled, but processed for reuse or recycled, in weight, divided by the total weight of solid waste generated by the installation mission requirements and base personnel. These numbers must be accurately reflected on monthly diversion reports as outlined in the performance plan, identifying total disposal tonnages and recycling tonnages by commodity.

Pg 10 of 20

2.2.4 Recycling Revenue. All recycling proceeds shall be paid by the contractor to the government treasury account with a designated QRP account number and will be used to pay for the recycling program. If and when the recycling proceeds completely pay for the recycling program, the revenue exceeding the contract cost will be will be split between the government and the contractor as per the paragraph 2.2.4.1. The determination of whether the recycling proceeds have completely paid for the recycling program will be made by the designated QRP manager and QAE utilizing the Resource, Recovery and Recycling Program (RRRP) account data.

2.2.4.1 Recycling Revenue Incentives. The generated revenue from recycling proceeds must be provided by the contractor to the government to pay for the recycling program. The recycling program cost will be calculated as the sum of or portion of (as identified in Schedule B) of the recycling collection and processing Contract Line Item Numbers (CLINs). These CLINS are

0003 (Recyclable Collection-Base), 0005 (Yard (organic Waste Collection – MFH (Non-privatized), if applicable), 0006 (Recyclable Collection – MFH (Non-privatized), if applicable), 0007 (Bulk Item Pickup – MFH (Non-privatized), if applicable, 0008 (Base Operating Recycling

Center), 0009 (Composting), 0012 (Recyclable collection – Public/Common Use)), 0014 (GFE

Maintenance), and a portion or all of 0017 (Unscheduled Items Pick-up and Special Events).

IAW 10 USC 2577, once the recycling program costs are paid for by recycling proceeds, the contractor will be provided 75% of all revenue exceeding the recycling program cost. These reimbursements will be made on a quarterly basis to coincide with RRRP reporting. The remaining portion of the revenue generation, 25%, will be retained by the government. All revenue proceeds provided to the contractor must be utilized for the cost of operations, maintenance, and overhead for processing recyclable materials at the installation, to include the cost of any equipment purchased for recycling purposes."

2.2.5 Sales Receipts. The contractor shall provide the QAE and QRP manager the original (a clear and understandable copy) sales receipts for recyclable materials no later than the fifth working day following the sale month. The sales receipts shall contain the weight, type of item recycled and the location where the recyclable resource was taken (to include building number).

A summary of these receipts will be tallied monthly and reported in the Solid Waste and

Recycling Report.

2.2.6 Materials. The following items shall be recycled in accordance with the DoD and AF

ISWM policies as well as the AF Solid Waste Diversion and Qualified Recycling Program

(QRP) policies: Industrial scrap metal, spent munitions, metal beverage containers, glass (clear, brown, green), office paper, newspaper, cardboard/pressboard, plastics, scrap wood (including pallets), rags/textile wastes, grease, oil, batteries, tires, and C&D material (electrical wire, wood, windows, concrete, rebar, inert materials, scrap metal). The contractor may recycle materials not listed above with prior approval of the QAE. All recyclable items shall be stored, shipped and disposed of in accordance with federal and local environmental regulations.

2.2.6.1 Safeguarding Privacy Act and For Official Use Only (FOUO) Paper.

Pg 11 of 20

2.2.6.1.1 Safeguarding Privacy Act and For Official Use Only (FOUO) Paper. Contractor is required to safeguard wastepaper containing personal information protected by the Privacy Act of 1974, as amended, for Privacy Act material. These materials shall be stored in secured document containers, until at which time picked up by the Secured Document contractor.

2.2.6.1.2 Security Training. The contractor will be required to participate in periodic information security training. Training materials will be provided by a government representative and the contractor shall sign and date the materials to indicate when the training was completed.

2.2.7 Hazardous Waste/Universal Waste. The existing QRP programs at the various installations have developed partnerships with the Hazardous Waste collection and disposal service providers for collecting and storing the various universal wastes. Appendix A, Table A3

- Existing Program Descriptions, provides the existing agreements between the recycling operations and the hazardous waste service providers. The contractor will conform to these agreements to maintain the service currently being executed with hazardous waste contractors.

2.2.8 Pickup Points. The contractor shall provide recycling containers at the location selected by the contractor and approved by the QAE to maximize use and facilitate ease of use by base personnel. Containers shall be collected and emptied IAW Section 2.1.

2.2.9 Base Recycling Center. The government will provide the contractor use of the base recycling center and applicable GFE as specified by the Appendix C. Alternately, the contractor may transport mixed recyclables to a contractor-owned or third party off-base facility for separation and resale so long as government recyclable materials are sorted and weighed prior to commingling with other customers’ recyclables.

2.2.9.1 Contractor Responsibilities. Separate and prepare for transport/resale all recyclable materials. Perform general maintenance on the facility such as cleaning and replacing light bulbs and perform recommended manufacturer maintenance on government furnished equipment to maintain the equipment in good working condition and to avoid unnecessary wear and degradation of the equipment components. The safety of contractor personnel is the responsibility of the contractor. Provide appropriate personal protective equipment for employees. Notify Base Civil Engineer or provider of CE services for facility maintenance or repair requirements. Return government furnished equipment listed in Appendix C -

Government Furnished Property and Equipment to the government upon conclusion of contract.

With the approval of the QRP Manager and CO, the contractor may procure and install additional equipment as required to more efficiently process recyclable materials. Contractor-purchased equipment will be procured at the contractor's expense, owned by the contractor and may be removed upon contract termination.

2.2.10 Composting. The contractor will participate in an approved composting program.

Composting will be performed utilizing on-base facilities or in conjunction with a local private or municipal composting program. The contractor shall provide the following services for yard waste if performing composting with an on-base composting yard:

Pg 12 of 20

2.2.10.1 Chipping/Debagging. Chip all shrubs, tree limbs and uncontaminated lumber delivered to the facility. The contractor may stockpile organics until a sizable amount has accumulated.

The contractor shall debag all bags of organic waste not in biodegradable bags. Properly debagged waste shall be free of visible bag material.

2.2.10.2 Material Placement. The contractor shall mix all chipped and un-chipped organic waste, and place the mixed waste into windrows. A windrow mix shall contain no more than 25 percent grass clippings. The windrows shall be free from contamination. Add water to the mixture to maintain moisture to achieve a humus end-product by producing sufficient temperatures to destroy/kill weed seeds and pathogens.

2.2.10.3 Windrow Maintenance. Windrows are to be maintained and cured to avoid the creation of excessive heat which may cause combustion of the windrow and adjacent areas.

2.2.10.4 Disposition. Fully stabilized and mature compost shall be made available to base and

MFH personnel in an accessible area. If authorized by the QAE, material can be utilized by the grounds maintenance contractor.

2.2.11 Special Agreements. Special Agreements identified in Appendix A, Table A3-3, Existing Program Descriptions and Unique Base Requirements, Special Agreements, shall be honored unless further guidance/approval is authorized. Recommended changes to these agreements must be provided to the QAE, CO and QRP Manager, as applicable, for approval.

2.3 DISPOSAL. The contractor shall provide the following services for disposal of MSW.

2.3.1 Off-Base Disposal. The contractor shall transport and dispose of all MSW at a licensed off-base disposal site. A copy of the landfill(s) operating permit that material is transported to shall be provided to the QAE, CO and QRP manager. The contractor shall transport recyclable commodities to an off-base material recovery facility for direct sales or to the Defense Recovery

Marketing System (DRMS). The contractor is responsible for disposal being in accordance with existing local, state and federal regulations. The contractor shall be responsible for any permit or fees associated with the use of off-base disposal locations.

2.3.2 Disposal of Non-marketable Materials. Disposal of non-marketable materials from processing recyclable materials at an off-base facility shall be the responsibility of the contractor.

This includes any recyclable material rejected for any reason. The contractor shall inform the

CO or QAE what material was rejected and the reason for rejection.

2.4 EQUIPMENT MAINTENANCE. The contractor shall furnish containers IAW AF LOS standards. The contractor shall maintain all contractor and government provided containers ensuring they are free of unpleasant odors, dirt, debris and pests. All containers must remain in good, workable condition, with no leaks. They must remain easily accessible to customers. The contractor shall perform all cleaning, painting, repair and other maintenance tasks off-base.

Trucks and trailers used for hauling and collecting shall be free of odor, dirt, debris and pests.

Contractor vehicles and equipment shall not have any waste or equipment leaks such as oil or hydraulic fluid. Should any contractor vehicles or equipment have any leaks, the contractor is

Pg 13 of 20 responsible for cleanup. Additionally, all repairs to contractor furnished refuse collection vehicles will be the responsibility of the contractor.

Nonscheduled sanitization of a container shall be accomplished when deemed necessary by the

QAE or CO in order to maintain a clean and sanitary condition. Containers at each MFH unit are the responsibility of the individual housing occupant. The contractor shall maintain balers, shredders, crushers, compost equipment, compactors, vehicles and associated equipment to ensure the constant ability to process appropriate recyclables at the base recycling center. The ability to deliver and dispose of recyclables is the contractor’s responsibility. Maintenance of other associated government furnished equipment shall be as required by manufacturer’s recommendation. If equipment repairs are required on government furnished equipment, the contractor must obtain approval from the QAE, QRP manager and CO to perform any estimated repairs over $1,500. The equipment repair will be performed by the contractor to expedite the repairs and to maintain the recycling center at optimal capacity. Approved repairs over $1,500 to

GFE will be cost reimbursable.

2.4.1 Bulk Container Maintenance Methods. Maintenance shall be performed as required at an off-base location. The contractor shall furnish to the QAE the schedule of maintenance for the bulk containers at the beginning of the performance period. The contractor shall furnish replacement containers for all containers removed (for more than 1 hour) for cleaning, painting or repair to ensure that collection stations have adequate MSW containers. Cleaning or painting includes minor repair and maintenance to ensure a properly operating container. Major repairs or maintenance, as determined by the QAE, shall require replacement of the container by the contractor at no cost to the government.

2.4.2 Bulk Container Cleaning. The contractor shall maintain bulk containers to ensure they are free of unpleasant odors, dirt, debris and pests. Cleaning for refuse dumpsters and food waste dumpsters shall be performed IAW AF LOS standards.

2.4.3 Bulk Container Painting. Painting of containers shall be accomplished by job orders issued by the QAE to maintain the base color scheme as per AF LOS standards. Containers shall be cleaned prior to painting.

2.4.4 Other MSW Container Cleaning. Smaller MSW containers (e.g., 15 through 55 gallon containers in recreational areas, MFH playgrounds, high generation areas) shall be maintained free of unpleasant odor, dirt, debris and pests.

2.4.5 Recycling GFE. The maintenance of all GFE provided for the contractor’s use at base recycling facilities will be the responsibility of the contractor as indicated in Section 2.4. Major equipment repair requirements estimated at over $1,500 will be justified and approved by the

QRP manager, QAE and CO to determine government or contractor liability and reimbursement prior to repair.

2.5 Reports and Records. The contractor shall provide the following reports to validate contractor performance: (Performance Objective Metric Report (P.O.) 1-8) to the CO, AETC/A7C Program Manager, the installation QAE, and Asset Management Flight (installation

QRP Manager) no later than the fifth working day of the month following the month covered in

Pg 14 of 20 the report to define compliance with performance objectives. Solid waste reports shall show the total monthly tonnage of refuse collected and disposed of and the specific place of disposal (e.g.

incinerator, sanitary landfill, or other disposal area). If specific areas of county landfills are designated, this shall also be noted. Recycling reports shall show the total weight of each type of recyclable material collected and the gross proceeds received for recyclable sales per type of material. The contractor shall provide options to further define and distinctly report metrics for separate groups, organizations or areas such as the base’s dormitories and services organizations.

P.O. 1: Monthly listing and summary of reported QAE or customer complaint discrepancies and corrective actions.

P.O. 2: Monthly disposal tonnage report including daily weigh tickets

P.O. 3: Monthly recycled materials report: (tonnage and revenue by commodity and/or actions taken to divert (itemized)

P.O. 4: Recycling Forecast and Implementation: (new resources proposed to be recycled or new processes to recycle more cost effectively and cost analysis to prove cost effectiveness)

P.O. 5: Monthly scheduled training events, date executed, topics, amount of personnel affected

P.O. 6: Solid waste diversion report by month (in percentages and tonnages)

P.O. 7: Container Washing Schedule & Monthly Execution

P.O. 8: Container Inspection and Repair Execution

2.5.1 Daily Status Report. Contractor shall provide a daily status report to be faxed upon close of business daily. This report shall list any problems encountered or out of the ordinary findings.

Report shall have any will-call roll offs containers requested with time of request and completion, vehicle status, routes, container painting, unscheduled services, customer complaints.

3.0 SERVICE SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. Thresholds will be objective and measurable.

PERFORMANCE OBJECTIVE

PWS

PARA

PERFORMANCE THRESHOLD

Surveillance

Method

1 Collect Municipal Solid Waste in accordance with the established schedule.

2.1. No more than 2 Customer

Complaints monthly.

Periodic, Customer

Complaint

Pg 15 of 20

2 Dispose of Municipal Solid Waste in accordance with the established governing directives.

2.3 0 Deficiencies permitted. Periodic, Customer

Complaint

3 Solid Waste Diversion - At least

40%

Maintain at least 40% diversion at all times.

Periodic, Customer

Complaint

4 Process, Market, Promote and

Provide Training for Recyclable

Materials.

2.2.1 No more than 2 Customer

Complaints monthly.

Periodic, Customer

Complaint

5 Recycling revenue or volume of processed recycling material increase

No more than 1 customer complaint monthly.

Periodic, Customer

Complaint

6 Maintain equipment in good workable condition. Trucks washed and free of odors

2.4 No more than 2 Customer

Complaints monthly.

Periodic, Customer

Complaint

7 Perform unscheduled collections required by the CO in accordance with paragraph 2.1.3.1.

2.1.3.1 0 Deficiencies permitted. (Delivery order shall not be accepted until all deficiencies are corrected.)

Periodic, Customer

Complaint

4.0 GOVERNMENT FURNISHED PROPERTY AND SERVICES. Government furnished property and services will be specified in Appendix C - Government Furnished Property and

Equipment.

4.1 Recycling Center. The Government will provide utility service to the recycling center and perform facility maintenance and repairs. The Government will provide use of equipment specified in Appendix C - Government Furnished Property and Equipment.

5.0 GENERAL INFORMATION.

5.1 Quality Control. The contractor shall develop and maintain a quality program to ensure

ISWM services are performed in accordance with commonly accepted commercial practices and in accordance the Performance Plan. The contractor shall develop and implement procedures to identify, prevent and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in Section 3.0, Service

Summary.

5.2 Quality Assurance. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The QAE, QRP manager and CO will periodically inspect by watching actual task performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not the performance meets the standards contained in this PWS. The QAE, QRP manager and CO will use the contractor’s work schedule to record surveillance results. This surveillance record then becomes the official

Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the QAE and QRP manager will

Pg 16 of 20 initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) for issuance to the contractor. The contractor shall respond to the CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

5.3 Government Remedies. The CO shall follow FAR 52.212-4, Contract Terms and

Conditions-Commercial Items, for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

5.4 Hours of Operation. Collection shall be made between the hours specified in Appendix A, Table A3-2 Base Operating Hours. Collection outside these hours shall require prior approval of the QAE. The recycling center shall provide 8 hours of customer service during the hours of operation. Services are to be performed without loss of any services either the duty day before or the first duty day after a holiday. The contractor shall ensure holidays are reflected in the monthly schedules and indicate the shift in service for that period. The contractor is not required to provide routine services on the following approved holidays:

New Year’s Day 1 st of January

Martin Luther King’s Birthday Third Monday in January

President’s Day Third Monday in February

Memorial Day Last Monday in May

Independence Day 4 th of July

Labor Day First Monday in September

Columbus Day Second Monday in October

Veteran’s Day 11 th of November

Thanksgiving Day Fourth Thursday in November

Christmas Day 25 th of December

5.5 Security Requirements.

5.5.1 General Requirements. The contractor shall comply, and ensure that all subcontractor(s) comply with all applicable Federal, State and Local laws, regulations, ordinances and standards related to safety and security matters.

5.5.2 Contractor Notification Responsibilities. The contractor shall notify the CO 30 days before on-base performance of the contract. The notification shall include:

5.5.2.1 Contact Information. Name, address and telephone number of company representatives.

5.5.2.2 Vehicle Usage. Any vehicles requiring flight line use must have a temporary flight line pass.

5.5.3 Pass and Identification Requirements.

5.5.3.1 Pass and Identification Items The contractor shall ensure the following pass and identification items required for contract performance are obtained for all non-government owned vehicles. All non-government owned vehicles operating on the flight line must have a

Pg 17 of 20 temporary flight line pass displayed in the lower left corner of the vehicle window. Contractor must submit request to Airfield Management in Base Operations. One (1) or a combination of the following may be needed:

DD Form 1172, Application for Uniformed Services Identification Card, (AFI 36-3001 and

AETCR 30-1).

AETC Form 58, Civilian Identification Card, (AETCR 30-1).

AF Form 2219 (series), Registered Vehicle Expiration Tab, (AFI 31-204, Motor Vehicle Traffic

Supervision).

DD Form 2220, DoD Registered Vehicle and Installation Tab, (AFI 31-2040.

Contractor Badge (SFS OI 31-18)

AF Form 75, Visitor/Vehicle Pass, (AFI 31-204).

Installation Contractor’s Badge

5.5.3.2 Personnel Badges. All contractor employees will be issued a contractor’s badge upon successful completion of a NACI background check conducted by installation security forces, for unescorted access. Information includes, but not limited to, the following: full name to include first, middle, and last name, social security number, date of birth, address, driver’s license number and state of issue. This information will be protected under the procedures listed under the Privacy Act of 1974. Those contractor employees whose background checks reveal adverse criminal history may be denied access to the installation.

5.5.3.3 Retrieving Identification Media. The contractor is responsible for tracking and retrieving all identification media, i.e. badges, vehicle decals, etc from employees upon their separation, termination and/or completion of business on the AF installation. A list of current contractor employees issued security badges must be provided/submitted with the monthly invoice. Badges from employees no longer employed on the contract must be retrieved and turned in to the contracting office within 30 days of separation/termination.

5.5.3.4 Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include employee's name, social security number and date of investigation if contract work involves unescorted entry to Air Force restricted or other sensitive areas designated by the

Installation Commander. The list shall be validated and signed by the contractor representative with the authority to bind the contractor, and provided to the CO and Security Forces Squadron

(SFS) prior to the contract start date. Updated listings shall be provided when an employee's status or information changes.

5.5.3.5 Reporting Requirements. The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to the CO any information or circumstances of which they are aware that may pose a threat to the security of Department Of Defense (DOD) personnel, contractor

Pg 18 of 20 personnel, resources, and classified or unclassified defense information. The contractor shall brief employees upon initial on-base assignment and as required thereafter.

5.5.4 Security.

5.5.4.1 Personnel Security. Contractor personnel requiring unescorted entry to restricted or other sensitive areas designated by the Installation Commander, shall comply with AFI 31-101, The Air Force Installation Security Program, and AFI 31-501, Personnel Security Program

Management, requirements.

5.5.4.2 Physical Security. Areas controlled by contractor employees shall comply with Base

Operations Plans/Instructions for Force Protection Condition (FPCON) procedures, Random

Antiterrorism Measures (RAMS) and local search/identification requirements. The contractor shall safeguard all government property including controlled forms provided for contractor use.

At the close of each work period, government property, equipment, ground aerospace vehicles, facilities support equipment and other valuable assets shall be secured.

5.5.5 Traffic Laws. The contractor and its employees shall comply with base traffic regulations in accordance to the provisions of AFI 31-204.

5.5.6 Base Exercises. Upon implementation of a Base exercise, the contractor will be required to present the AF Form 75 or Installation Contractor’s Badge indicating they are exempt.

Security Forces will immediately release the contractor to continue their work. If the contractor is unreasonably delayed, they may file a claim for delay and it must be presented to the CO immediately for review and response.

5.5.6.1 Exceptions. If required by exercise or real world threat, the contractor will be notified by the QAE of possible, temporary, dumpster relocations.

5.6 Continuation of Essential Department of Defense (DoD) Contractor Services During

Crisis. Any services determined to be essential for performance during crisis according to DoDI

3020.37 will be the responsibility of the contractor. The contractor will be notified by the QAE or the CO on whether services will be continued or required during a crisis situation.

5.7 SPECIAL QUALIFICATIONS. Any special qualifications required of the contractor are specified in the PWS.

5.8 MULTI-FUNCTIONAL TEAM. The Senior Leadership requires a multi-functional team

IAW AFI 63-124 be established between the Government and the contractor to ensure joint cooperation and a sound customer focus of all parties involved in the execution of this contract.

6.0 APPENDICES.

A. Workload Data

Table A1 - Estimated Workload Data

Table A2 - Tasks and Estimated Frequencies

Table A3 - Installation Program Descriptions

Pg 19 of 20

B. Maps and/or Site Plans

C. Government Furnished Property/Services/Equipment

D. AF Level of Service (LOS) Integrated Solid Waste Management (ISWM)

Standards

E. DoD Integrated (Non Hazardous) Solid Waste Management Policy

F. AF Solid Waste Diversion and Qualified Recycling

Program (QRP) Policy

G. AF Non-Hazardous Solid Waste Diversion Reporting Guidance & QRP

Guidance