Exhibit_4_-ReferenceSheet-post_with_bid_(2).docx

DOCX document 24 KB Posted

Attached to
Certified Community Behavioral Health Clinic (CCB
Solicitation number
EV00000672
Issued by
Tulsa County, Oklahoma

About this file

This document appears to be a Reference Sheet (Exhibit 4) for a procurement opportunity with an identifier EV00000672, designed to capture vendor performance feedback through a comprehensive 10-question reference evaluation template. The document provides a structured framework for previous clients to assess a vendor's performance across multiple dimensions, including project achievement, schedule adherence, needs understanding, conflict resolution, responsiveness, and overall satisfaction.

The reference sheet focuses on gathering qualitative insights about vendor performance through open-ended questions that probe into project outcomes, client expectations, vendor responsiveness, and potential future engagement. Key evaluation areas include understanding project goals, measuring result timelines, assessing schedule compliance, evaluating communication effectiveness, analyzing problem-solving capabilities, and determining overall client satisfaction. The template is specifically designed to provide potential procurement officials with a nuanced, multi-dimensional view of a vendor's past performance and reliability through detailed client testimonials and retrospective assessments.

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Text version

Exhibit 4 Reference Sheet EV00000672

Company Name:Contact Email:
Company Contact Name:Contact Phone:

Project Details Project Description:

Project Date:

Project Budget:

Current Status:

1. What were you hoping to achieve by hiring the vendor’s services? Do you feel you achieved them?

2. What would you wish had been different about your project or your relationship with the vendor?

3. How long did it take before you saw the results of the project?

4. Did the vendor stay on schedule?

5. How did you know when the vendor succeeded at what was promised?

6. How well did they understand your needs?

7. How did they handle conflict resolution?

8. What was their response time to your questions or requests?

9. Did the vendor exceed your expectations?

10. Would you hire this vendor again?

File details come from the government source that posted it. Updated .