Enterprise_Core_Technologies.pdf

This is an enterprise technology reference document for the City of Santa Monica, California, outlining the existing IT infrastructure and integration requirements for the Transit Ridership Software for National Transit Database (NTD) Reporting procurement. The City of Santa Monica Department of Transportation seeks a comprehensive software solution to collect, process, and report ridership data from Automatic Passenger Counters (APCs) on its Big Blue Bus fleet of 195 buses (71 equipped with APCs) to comply with Federal Transit Administration requirements. The solution must integrate with existing systems including Tyler ERP (Munis) for financial and HR data, ServiceNow for service desk and project management, SharePoint for internal workflows and document sharing, Laserfiche for document repository management, and Tableau for dashboarding. The RFP was released January 20, 2026, with a question submission deadline of January 27, 2026, and proposal responses due March 2, 2026, at 3:00 PM. The City prefers Software as a Service (SaaS) or vendor-hosted deployment models and will award an initial three-year contract term with two optional one-year renewal periods at the City's sole discretion.

Vendors must document integration capabilities with all enterprise technologies, including the City's in-progress Tyler APIs procurement and Laserfiche cloud migration, and must publish public transparency data to the City's Open Data Portal using CKAN on AWS. The City's website uses Orchard CMS on .NET, with ServiceNow Integration Hub used for ServiceNow integrations and AWS serverless technologies (Glue and Athena) for other integrations. Vendors must maintain Commercial General Liability insurance of $1,000,000 per occurrence, Workers' Compensation per California statutory requirements, and Technology Professional Errors and Omissions/Cyber Liability of at least $1,000,000 per occurrence or $2,000,000 annual aggregate, with the City named as additional insured. All proposers must comply with Santa Monica's Living Wage Ordinance for contracts exceeding $54,200 and California prevailing wage requirements. Evaluation will occur in two phases, with Phase One shortlisting the top three proposals based on vendor qualifications (15%), technical solution (20%), demonstrated NTD reporting success (20%), cost (20%), deployment model (10%), implementation approach (5%), and support and maintenance (10%).