Enterprise_Core_Technologies.pdf

This is an enterprise technology documentation file and RFP summary for the City of Santa Monica Department of Transportation seeking transit ridership software for National Transit Database reporting. The City seeks a comprehensive software solution to collect, process, and report ridership data from Automatic Passenger Counters on its Big Blue Bus fleet in compliance with Federal Transit Administration requirements. The procurement encompasses system installation and configuration, data migration, integration with existing Trapeze FX/Blockbuster scheduling and Clever Devices CAD/AVL systems, staff training for a minimum of six employees, and ongoing technical support and maintenance. The RFP was released January 20, 2026, with a questions deadline of January 27, 2026, and proposal submission deadline of March 2, 2026 at 3:00 PM. The contract will be awarded for an initial three-year term with two optional one-year renewal periods at the City's sole discretion. The City currently operates 195 buses with 71 equipped with APCs.

The City prefers Software as a Service or vendor-hosted deployment models, with on-premise solutions explicitly not preferred. Evaluation occurs in two phases, with Phase One shortlisting the top three proposals based on vendor qualifications (15%), technical solution (20%), demonstrated NTD reporting success (20%), cost (20%), deployment model (10%), implementation approach (5%), and support and maintenance (10%). Qualified vendors must demonstrate successful FTA approval for APC data at other transit agencies and provide at least three current client references. All proposers must comply with Santa Monica's Living Wage Ordinance for contracts exceeding $54,200 and prevailing wage requirements under California Labor Code. Vendors must document integration capabilities with the City's existing technologies including Tyler ERP (Munis), ServiceNow, SharePoint, Laserfiche, and Tableau, and publish public transparency data to the Open Data Portal. Vendors must maintain Commercial General Liability of $1,000,000 per occurrence and Technology Professional Errors and Omissions/Cyber Liability of at least $1,000,000 per occurrence or $2,000,000 annual aggregate. Detailed pricing must include software licensing, implementation services, data migration, integration, training, documentation, annual maintenance and support, and optional features.