Q# Section/Attachment Reference Page # Question ITS Responses due August 19, 2026

1 Section 2.0 – Procurement Background 3 Please provide the current GitLab Enterprise version, edition (Premium/Ultimate), operating system, and deployment architecture of the existing environment.

Premium version running on Linux RedHat running GitLab Omnibus.

2 Section 2.0 – Procurement Background 3 Please provide the current environment details, including the number of GitLab nodes, repositories, active users, GitLab Runners, storage utilization, database size, and current object storage configuration.

There are 2 nodes and 12000 repositories, 850 users. 50 Runners 5 TB of storage 20GB database and using NFS currently for object storage.

3 Section 4.0 – Scope of Work 4 Will NYS ITS provide the required infrastructure (compute, storage, networking, load balancers, cloud resources, and S3 storage), or is the Contractor expected to procure these resources as part of the engagement?

Yes ITS will provide

4 Section 4.1 – Phase 1 4 Besides the GitLab Geo Architecture Diagram and Design Document, are there any additional required deliverables, templates, or documentation that must be submitted for Phase 1 acceptance?

No

5 Section 4.2 – Phase 2 5 Please specify the cloud provider and object storage platform to be used for the S3 storage migration (e.g., AWS S3, Azure Blob S3-compatible, MinIO, etc.).

It could be Google or AWS.

6 Section 4.2 – Phase 2 5 Will GitLab licenses, subscriptions, and any third-party software required for implementation be provided by NYS ITS, or should such costs be included in the Contractor's pricing?

They will be provided by NYS ITS.

7 Section 4.3 – Phase 3 5 Please clarify the Disaster Recovery requirements, including expected Recovery Time Objective (RTO), Recovery Point Objective (RPO), failover testing requirements, and acceptance criteria.

These Disaster Recovery requirements will be part of the design that will be created, depending on what the vendor can provide and what ITS can provide.

8 Section 4.0 – Scope of Work 4,5,6 Does the scope include migration of CI/CD pipelines, GitLab Runners, Container Registry, Package Registry, GitLab Pages, and other GitLab components, or is the migration limited to repositories and infrastructure?

Yes, it is a migration of all these parts of the platform.

9 Section 4.0 – Scope of Work 4,5,6 Will ITS provide dedicated project management and technical resources during implementation, or is the Contractor expected to perform all implementation activities independently?

Yes, ITS will provide dedicated project management and technical resources during the implementation period.

10 Section 5.0 – Contractor Project Lead 6 Is the proposed Project Lead expected to personally perform all implementation activities, or may additional GitLab-certified engineers support the Project Lead throughout the engagement?

Implementation activities can be supported by others.

Section 5.A.2 – Certifications 6 If GitLab has updated or renamed any certification titles, will equivalent or successor GitLab certifications satisfy the certification requirements identified in the solicitation?

Yes, equivalent certifications will be accepted.

12 Section 5.A.4 – Project Experience 6 Will project experience performed for Federal, State, Local Government, Higher Education, or other public-sector entities satisfy the public-sector experience requirement?

Yes, any public sector work experience can satisfy the project requirements.

13 Attachment 4 – Financial Workbook Attachment Please confirm whether pricing should be submitted strictly by milestone deliverables or whether bidders may also provide supporting labor rates for informational purposes.

Pricing should be submitted by milestone deliverables as indicated in Att. 4 - Financial Workbook.

14 Attachment 4 – Financial Workbook Attachment If Contractor travel becomes necessary during the engagement, should travel costs be included within milestone pricing or will approved travel expenses be reimbursed separately?

Provide the total price for each deliverable. Pricing must be inclusive of all proposed labor, equipment, materials, supplies, travel, administration, delivery, profit, and other ancillary costs.

Any deviations, alterations, qualifiers, ranges, etc., included in the financial proposal worksheet may result in the proposal being rejected.

15 Section 4.0 – Scope of Work 4,5,6 Will the selected Contractor receive access to existing architecture diagrams, configuration documentation, security standards, and current GitLab implementation documentation before project kickoff?

They will get access to all documentation needed.

16 Section 4.3 – Phase 3 5 Does the project scope include administrator training, knowledge transfer sessions, operational runbooks, and post-implementation documentation? If yes, please specify the expected deliverables.

Yes, Operational runbooks, and post-implementation documentation

17 Section 4.0 – Scope of Work 4,5,6 Please confirm whether production deployment, migration, cutover, and Disaster Recovery testing activities are expected to occur during after-hours or scheduled maintenance windows.

They will be during work hours. Inside maintenance windows

18 Section 7.0 – How to Respond 8 Besides the required forms identified in the solicitation, are bidders expected to submit a technical approach, implementation methodology, project schedule, assumptions, or risk management plan as part of the proposal?

Please follow instructions on IFB solicitation Section 7.0- How to Respond No other technical documents are required.

19 Section 9.0 – Evaluation Process 9 The solicitation states that award will be made to the responsive and responsible bidder that best meets the programmatic needs. Could the Agency please clarify the evaluation methodology and the relative importance of technical qualifications, experience, and price?

All of your described criteria will be considered in an evaluation to determine the final bidder.

20 Section 4.0 – Scope of Work 4,5,6 Please confirm whether the selected Contractor will receive the administrative access and permissions necessary to configure, migrate, test, and validate the GitLab Enterprise environment.

They will receive access.

21 Section 3.0 – Minimum Qualifications 4

Section 3.0(c) requires the Bidder to hold an active GitLab Partner Agreement (Select Tier or above) with authorization to resell GitLab Professional Services. Must this requirement be satisfied by the Prime Contractor, or may the Prime Contractor rely on a subcontractor/teaming partner that holds the required GitLab Partner status and authorization?

They can rely on subcontracting and teaming as well.

Section 6.0 – Equal Employment Opportunity and Supplier Diversity

If the Prime Contractor is an eligible NYS-certified MWBE and/or SDVOB and can independently satisfy the applicable participation goals, is it acceptable to meet the diversity participation requirements without engaging additional subcontractors?

Yes

Section 5.0 – Contractor Project Lead / Evaluation

May the Prime Contractor utilize the past performance, project experience, and references of a subcontractor/teaming partner to demonstrate the qualifications and experience required under this solicitation, provided the subcontractor is committed to performing the applicable portion of the work?

Yes they can.

24 Section 3.0 & Section 5.0 4,5,6 If the Prime Contractor relies on a subcontractor/teaming partner to satisfy the GitLab Partner requirement and/or provide the qualified Project Lead, what documentation must be submitted with the proposal to demonstrate the subcontractor's commitment, qualifications, and role?

The subcontractor must meet all the same requirements as the prime contractor. However, we cannot communicate with a subcontractor and you would be responsible for all communications and requirements the subcontractor must provide.

General Instructions: This form must be submitted using the Excel form provided with this solicitation. Submissions in any other format - including PDF, Word, converted versions of the Excel form, etc. - will not be accepted. If additional space is needed for questions, additional pages may be attached. Each additional page shall clearly identify the form.

Discretionary Procurement #C00978 - Enterprise GitLab Attachment 2 - Vendor Questions & ITS Response Form

Section C: Vendor Questions

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