Attachment I - Past Performance Questionnaire.doc
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- Attached to
- Professional, Administrative, Computational, and Engineering Services contract (PACE V) Federal contract opportunity
- Solicitation number
- 80GRC020R0010
About this file
This document contains a past performance questionnaire for a federal contractor responding to solicitation number 80GRC020R0010 for professional, administrative, computational, and engineering services to support the information technology needs of the National Aeronautics and Space Administration Glenn Research Center. The questionnaire collects information about the contractor's past performance on similar contracts, including technical performance in areas such as software development, IT security, and infrastructure management. It also requests ratings and comments on the contractor's contract management capabilities such as organizational structure, ability to change, customer service, cost control, and management of personnel. Respondents are asked to provide an overall assessment of the contractor's management performance and indicate whether they would do business or recommend an award to the company in the future.
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Attachment I RFP#: 80GRC020R0010 Past Performance Questionnaire
OFFEROR’S HISTORICAL DATA:
Offeror
Contract No./Title
Contract Type
Contract Purpose
Contract Award Date
Period of Performance
Total Contract Value
Value of Contractor’s Share
Approximate Number Of Employees Under Contract
| Mark the appropriate box: |
| Yes |
| No |
Was the contractor a prime contractor
Was the contractor a subcontractor
PREPARER’S DATA:
Preparer Name
Preparer Title
Contact Information
Preparer’s Work Phone
Preparer’s Cell Phone
Preparer’s Email
Company Name
Company Address1
Company Address 2
Company City, State, Zip
State the Program Title and describe the nature of the effort (i.e., scope of the effort, type of tasks involved, labor skills used, and products/support delivered).
RATINGS AND QUESTIONS:
For each item requesting a rating, respond with the rating that best describes the Contractor’s performance for the referenced contract or order. If an item is not applicable to your contract or order, or if you do not know how the contract is performed/is performing on that item, please respond N for Neutral. The rating scale is defined as:
| Excellent |
| Consistent record of exemplary past performance by the Offeror and/or any proposed major subcontractors on work identical or very similar to the work requirements of the proposed contract. Many strengths and few if any minor weaknesses. |
| Very Good |
| Consistent record of highly successful past performance by the Offeror and/or any proposed major subcontracts on work identical or very similar to the work requirements of the proposed contract. Strengths far outweigh any weaknesses. |
| Good |
| Effective past performance by the Offeror and/or any proposed major subcontracts on work identical or very similar to the work requirements of the proposed contract. Strengths offset weaknesses. |
| Fair |
| Marginally meets acceptable standards; produces adequate results with reportable problems. Weaknesses outweigh strengths. |
| Poor |
| Fails to meet minimum acceptable standards in one or more areas. Deficiencies in one or more areas which adversely affect overall performance and require remedial actions. No significant strengths and many weaknesses. |
| Neutral |
| Assigned to offerors with no relevant past performance (not applicable). |
| Question |
| E |
| VG |
| G |
| F |
| P |
| N |
| Comments |
TECHNICAL PERFORMANCE
1. SOFTWARE DEVELOPMENT: Rate the Contractor’s record in design, development, and validation of software systems.
2. IT SECURITY: Rate the Contractor’s record in operating and maintaining IT Security environments.
3. INFRASTRUCTURE MANAGEMENT: Rate the Contractor’s record in operating and maintaining data centers, networks, IT facilities, and high-performance computing clusters.
4. CONFIGURATION & INVENTORY MANAGEMENT: Rate the Contractor’s record in maintaining records, drawings, documents, version control, reporting, and inventory.
5. SCHEDULE & DELIVERABLES: Rate the Contractor’s record in completing technical tasks/milestones, providing accurate deliverables within the established schedules.
6. UNDERSTANDING WORK: Rate the Contractor’s record in demonstrating a thorough understanding of the nature of the work required and the disciplines required to accomplish this work as demonstrated by their effectiveness in anticipating and resolving technical problems. Assess the Contractor’s record in responding to and negotiating task orders.
CONTRACT MANAGEMENT
7. ORG STRUCTURE: Rate the Contractor’s organizational support structure. Does it provide an adequate span of control and supervision? Does it facilitate management efficiencies and high quality work?
8. ABILITY TO CHANGE: Rate the Contractor’s ability to react quickly and effectively to changing task requirements, budget fluctuations, and changes in priority or contract problems.
9. SUBCONTRACTORS: Rate the Contractor’s record in the coordination and management of its subcontractors. Assess the history of cooperative behavior, effective business relations, teamwork and customer satisfaction.
10. CUSTOMER SERVICE & SATISFACTION: Rate the Contractor’s record in providing high quality customer service. Assess the Contractor’s ability to keep the customer informed of work status, problems, and/or issues as well as their cooperation and ability to resolve problems/issues.
11. REPORTS: Rate the Contractor’s record for submitting accurate and on-time administrative, technical, and costing reports.
12. RISK MITIGATION: Rate the Contractor’s record in identifying and mitigating risks.
13. PROGRAM MANAGER AUTONOMY: Rate the Program Manager’s record to quickly and effectively resolve problems and make contractually binding decisions, especially decisions that involve additional cost considerations.
14. TASK MANAGEMENT SYSTEM: Rate the Contractor’s ability to effectively utilize a robust task management system with configuration control and provide training and support.
15. EMPLOYEE RETENTION: Rate the Contractor’s effectiveness in retaining well-qualified employees.
16. HEALTH & SAFETY: Rate the Contractor’s record in complying with Government safety, health and environmental policy and procedures.
17. PHASE-IN: Rate the Contractor’s phase-in/transition effectiveness (e.g. continuity of service, efficiency, cost impact).
18. TECHNICAL CURRENCY/PROFICIENCY: Rate the Contractor’s ability to develop and maintain cutting edge skills within their staff.
19. PROGRAM MANAGEMENT: Rate the Contractor’s record in effectively integrating and coordinating of activities required to execute the contract, use of resources, assignment of responsibility, internal coordination and communication. Assess the Contractor’s ability to manage multiple tasks of various duration and magnitude.
20. MANAGEMENT OF PERSONNEL: Rate the Contractor’s record to select, support, and replace personnel with the experience and expertise necessary to accomplish the customer’s requirements within schedule and budget and with minimal disruption to service (e.g. responding to urgent or unique situations).
COST CONTROL
21. SUBCONTRACT COST MANAGEMENT: Rate the Contractor’s record to forecast, negotiate and control subcontractor costs.
22. COST-EFFECTIVE SOLUTIONS: Rate the Contractor’s record to effectively analyze requirements, research alternatives, and identify and design cost-effective solutions.
23. ACCURATE ESTIMATES: Rate the Contractor’s record in accurately estimating and controlling costs and managing resources required to perform the assigned tasks in accordance with established funding guidelines.
| Yes |
| No |
| If Yes, explain |
24. PROCUREMENT ACTION: Has this contract been:
a. Partially or completely terminated
b. Issued a stop work order
c. Subject to litigation
d. Subject to cost overruns/underruns
| Yes |
| No |
| If No, were the replacements equally qualified? |
25. KEY PERSONNEL: Did the key personnel that were offered in the original proposal remain with the contract after award?
| Yes |
| No |
| If Yes, state the amount and explain |
26. CONTRACT ADJUSTMENTS: Were there any changes in the contract dollar value throughout the contract?
27. Turnover rate for personnel under this contract? [____]%
Please explain the circumstances.
28. Provide an OVERALL assessment of the Contractor’s management performance.
Mark appropriate box:
| E |
| VG |
| G |
| F |
| P |
| N |
· Would you do business with the Contractor again? If no, explain.
· Would you have any reservations about recommending a future contract award to this company?
If no, explain.
· What was/is the Contractor’s weakest attribute and why? Did the Contractor correct, or attempt to correct, the weakness?
· What is the Contractor’s strongest attribute and why?
PAGE
[This form contains Source Selection Information when completed (See FAR 3.104)]
File details come from the government source that posted it. Updated .