ATTACHMENT 1 - Quality Assurance Surveillance Plan.docx
DOCX document 18 KB Posted
- Attached to
- H241--AIR TEST/BALANCE (TAB) SERVICE
- Solicitation number
- 36C26126Q0321
About this file
This document is a Quality Assurance Surveillance Plan (QASP) for Air Testing, Adjusting, and Balancing (TAB) Services solicited by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21. The QASP outlines three critical performance objectives with specific thresholds: service frequency/interval, service reports, and service quality.
The performance requirements mandate 100% compliance with service intervals, limit late service reports to no more than 2 per year, and allow no more than 2 discrepancies or complaints about work quality annually. Any identified discrepancies must be resolved within the same business day. The Contracting Officer's Representative (COR) will validate compliance through documentation review and work product assessment, with failure to meet these standards potentially resulting in termination for default.
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Other files
| File | Type | Posted |
|---|---|---|
| Amendment 0002 - Attachment 3.pdf | ||
| Amendment 0002 - Attachment 1.pdf | ||
| 36C26126Q0321 0002.docx | DOCX document | |
| Questions and Answers Document .docx | DOCX document | |
| Amendment 0002 - Attachment 2.pdf | ||
| 36C26126Q0321 0001.docx | DOCX document | |
| ATTACHMENT 2 - Room Schedule Air Test Adjust and Balance.pdf | ||
| 36C26126Q0321.docx | DOCX document |
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Text version
ATTACHEMENT 1
Quality Assurance Surveillance Plan (QASP)
The following Performance Requirement Services Summary identifies the performance objective and performance thresholds for critical tasks associated with providing support services for this requirement. The performance threshold describes the minimum acceptable levels of service required for each requirement. The Performance Requirements Summary shall not take the place of the PWS. These thresholds are critical to mission success. Failure to meet the standard will result in termination for default.
| Performance Objective |
| Standard |
| Performance Threshold Maximum Allowable Degree of deviation requirement |
| Method of Surveillance |
1. Service frequency/ interval
| Air Testing and Balancing completed per interval in PWS |
| No deviation without advanced notice and approval. All service intervals shall be 100% compliant |
| COR validation |
to ensure that PWS requirement is achieved
| 2. Service Reports |
| All reports are accurate, complete, and submitted on time per the PWS |
No more than 2 late service reports per year.
COR review of documentation supplied by contractor to ensure that PWS requirement is achieved.
| 3. Quality Services |
| All services shall be complete per the PWS and performed in a workmanlike and professional manner |
| No more than 2 discrepancies or complaints identified in the quality of work performed or professionalism of the assigned technicians within each annual period. Any discrepancy identified shall be resolved the same business days |
| COR or POC validation of work product and staff conduct to ensure that PWS requirement is achieved |
File details come from the government source that posted it. Updated .