ATTACH 4 Proposed QASP-PRS.xlsx
XLSX spreadsheet 11 KB Posted
- Attached to
- Guard Force Performance Management (GFPM) Federal contract opportunity
- Solicitation number
- 75N98021R00001
About this file
This document outlines key performance requirements and quality assurance metrics for a guard force contract. The National Institutes of Health seeks a vendor to conduct performance management and surveillance of security guard services at various NIH locations. The selected vendor will determine compliance with guard force contract requirements. Proposals are due by January 8, 2020 and should not exceed 60 pages for the technical proposal or 20 pages for the business proposal. Questions regarding the solicitation are due by December 15, 2020. The contract will be a single-award, fixed-price, IDIQ, and performance-based. Monthly, quarterly, and annual reporting is required along with timely and accurate data entry, completion of special requests, and ensuring all certifications remain current. Infractions will be reported immediately and may impact future option years or result in personnel replacement.
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| Attachment 8 Reps and Certs.pdf | ||
| RFP.pdf | ||
| Schedule of Prices.docx | DOCX document | |
| Nondisclosure.pdf | ||
| ATTACH 3 Guard Force QASP-PRS.doc | DOC document | |
| PROPOSAL INTENT RESPONSE FORM.docx | DOCX document | |
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Text version
Mo-Yr
| Proposed QASP/PRS For Next Proposal | |||||||||
| Required Service | Performance Measure | Monitoring Method | Disincentive Option- Measured Quarterly | Week | Week | Week | Week | Week | |
| A1 | Contractor shall provide surveillance of the commercial NIH Security Guard forces further defined as not less than once a week for each scheduled shift at each post and report any infractions to the NIH Police and MVM Command Post within 30 minutes. | Number of instances where the contractor fails to provide surveillance as agreed upon. | Not more than 3 occurrences to provide surveillance in any quarter as required. No instance of not reporting infractions within 30 minutes. Weekly review of data collected daily, schedules, personnel deployment and no-notice spot checks. | Infractions may serve as justification for personnel replacement and/or to not award future option years. | |||||
| B1 | Contractor shall provide regular schedules of key personnel deployment not less than 2 weeks in advance. The Project Officer will be notified of all personnel absences and schedule changes via e-mail, telephone or written message.(Vacations, sickness other emergencies) | Number of instances where the contractor fails to provide schedules of personnel deployment, or any absence of key personnel within a reasonable timeframe. | Not more than one instance per quarter where personnel schedules are not provided two weeks in advance. Contractor schedules will be checked not less than once a week for personnel deployment. Absences will be compared to schedule for vacation time, sick days or other time off that has been identified. | Infractions may serve as justification for personnel replacement and/or to not award future option years. | |||||
| C1 | The contractor shall provide weekly, monthly and quarterly reports as required that encompass the surveillance performed and that has been documented. | 95% of reports will be on time unless waived by the project officer. | Electronic files will be checked weekly for the completed reports. | Infractions may serve as justification for personnel replacement and/or to not award future option years. | |||||
| D1 | The contractor shall ensure that all data provided is accurate and timely(data integrity) and added daily, all special requests are completed and that any required certifications or recertification training is completed. | Number of instances where the contractor fails to ensure data is accurate and timely, any special requests are unfilled or any certifications expire. | Not more than 5 instances of incomplete data entry, special requests are filled and no required training is overdue. in any quarter. Electronic files will be checked weekly or more frequently for effective data entries, special requests are filled and no required training is overdue. | Infractions may serve as justification for personnel replacement and/or to not award future option years. | |||||
| E1 | All infractions and concerns are reported to the NIH Police, MVM or the project officer immediately. | Number of instances where the contractor did not report infractions and concerns immediately. | Not more than one instance per quarter where infractions,or concerns are not reported. | Infractions may serve as justification for personnel replacement and/or to not award future option years. |
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