Att H - Reference Check Form.docx

DOCX document 36 KB Posted

Attached to
RFP 27-88018 Data Collections ServicesBid Documents
Solicitation number
27-88018
Issued by
Marion County, Indiana

About this file

This is a Reference Check Form (Attachment H) issued by the Indiana Department of Administration for Request for Proposal/Partnership 27-88018. The form is designed to gather reference information from vendors responding to the state solicitation. References must be submitted to idoareferences@idoa.in.gov by October 28, 2026, at 3:00 PM Eastern Time, with the email subject line clearly stating "RFP 27-88018 Reference - [INSERT COMPANY NAME]." The form requests comprehensive reference contact information including the reference company name, contact person details, mailing address, website, and industry classification. Responses to the reference check will inform the State of Indiana's evaluation process during the competitive procurement.

The form contains thirteen evaluation questions designed to assess vendor performance across multiple dimensions including length of working relationship, stakeholder communication capabilities, financial audit history, corrective action requests, service quality, business knowledge, staff quality, engagement and communication effectiveness, resource allocation, cost and schedule management, and overall vendor rating. References are requested to rate vendor performance using a four-point scale (poor, satisfactory, above average, or superior) with supporting explanations. Inquiries regarding the reference process should be directed to Alexis Humbert, Procurement Consultant, at the Indiana Department of Administration (alehumbert@idoa.in.gov).

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Text version

Request for Proposal/Partnership 27-88018 Reference Check Form Attachment H

Reference Check Form Due Date: October 28, 2026, 3:00 PM Eastern Time

Instructions

You have been asked by the vendor listed below to provide a reference as they are responding to the current solicitation with the state of Indiana. This is a standard form created by the State of Indiana and your input is very much appreciated. During this competitive process, a representative from the State of Indiana may contact you directly for more detail. If you have any questions, please direct your inquiries to the State of Indiana representative listed on the bottom right of this form.

Please provide the information requested below and submit this reference check form to:

idoareferences@idoa.in.gov.

The subject line of the email submissions must clearly state the following:

RFP 27-88018 Reference – [INSERT COMPANY NAME]

Vendor Name

Reference Contact Information Reference Company Name

Contact Name

Contact Title

Contact Telephone Number

Contact Email

Company Mailing Address

Company City, State, Zip

Company Website Address

Industry of Company

State of Indiana Contact:

Alexis Humbert, Procurement Consultant alehumbert@idoa.in.gov Indiana Department of Administration Questions

Please provide a response to each of the questions listed below regarding the vendor listed above.

1. If you decline to provide a reference, please indicate that below and provide any comments you would be willing to share regarding the reason.

2. How long did you/have you and/or members of your team worked with the vendor? Please provide specific dates of service.

3. With what type of internal and external stakeholders did the vendor have to communicate with?

4. Has the vendor been cited for any financial audit issues? If you are able, please briefly describe the issue and any corrective actions that were required. Did the vendor ultimately address the issue(s) in a satisfactory manner?

5. Has the vendor been subject to any requests for corrective action to cure performance issues? If you are able, please briefly describe the issue and any corrective actions that were required. Did the vendor ultimately address the issue(s) in a satisfactory manner?

6. Would you rate your experience with the quality of services/work provided by the vendor as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

7. Would you rate the vendor’s knowledge of your business as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

8. Would you rate the overall quality of the vendor’s staff as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

9. Would you describe the quality of the vendor’s engagement and communication with stakeholders (internal and external) throughout the project as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

10. Would you rate the vendor’s ability to provide the appropriate staff and resources as needed for the project as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

11. Would you rate the vendor’s performance regarding cost and/or schedule overruns on the project as poor, satisfactory, above average, or superior? Please provide an explanation supporting the rating you have selected.

12. Are there any additional topics you believe Indiana should consider during its reference evaluation, or any further comments you would like to share?

13. Would your overall rating of the vendor be poor, satisfactory, above average, or superior?

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