9240_In_Time_Enterprises_DBA_Touch_of_Class_Submittal.pdf

This is a submittal document from In Time Enterprises DBA Touch of Class for the City of Lakeland Police Department and Lakeland Fire Department's Request for Proposal for dry cleaning and laundry services. The vendor proposes to provide comprehensive garment care services including dry cleaning, laundry, and specialized treatments for both departments. The scope encompasses approximately 22,000 shirts/blouses, 16,000 pants, 2,544 additional shirts, 780 blouses, 139 slacks, 160 shorts, 48 jackets, 12 jumpsuits, 36 skirts, 144 suits/dresses, and 100 neckties for the Police Department, and 5,000 pants, 3,500 shirts, 1,000 pounds of flatwork, 12 jackets, and 250 pairs of pants annually for the Fire Department. The RFP submission deadline is August 7, 2026, with a mandatory pre-proposal meeting held on July 15, 2026 at 11:00 AM. The contract term is five years through September 30, 2027, with four optional one-year renewal periods available upon mutual consent. The vendor must maintain service locations within the Lakeland Electric Service Territory and provide onsite pickup and delivery to seven Fire Department locations and Police Department facilities with a two-business-day turnaround requirement.

The submittal addresses pricing through a detailed unit cost structure for each service category with monthly itemized billing and a cost-plus percentage option for materials beyond the written scope, substantiated by paid invoices. In Time Enterprises DBA Touch of Class must provide required insurance coverage including Commercial General Liability of $1 million, Business Automobile Liability of $1 million, Workers' Compensation with statutory limits, and Cleaners/Dryers/Laundries Customers Insurance of $10,000. The vendor is responsible for replacing or repairing any lost or damaged garments at no cost to the City. Evaluation criteria weight price at 40 points, proposed schedule and ability to meet turnaround requirements at 30 points, and business standards and references at 30 points. Submission requirements include human trafficking affidavits, drug-free workplace certification, suspension and debarment certification, State of Florida SunBiz registration, and conflict of interest disclosures. The City retains a 60-day unconditional satisfaction guarantee period following award with cancellation rights if service quality is unacceptable, and proposals remain valid for 60 days from opening.