7-[Network and Telephony Equipment and Services] Attachment 10 - BPM003793 Experience References.pdf

Attachment 10: Experience References Sollicitation No. BPM003793

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office 100 N 15th Ave., Suite 402

Phoenix, AZ 85007

The State intends to conduct reference checks for accounts referenced provided by Offerors. It may, at its sole discretion, contact additional clients not presented as references. Offerors shall provide at least three (3) client references for assignments that replicate or mirror the requirements of this RFP. At least one (1) of the projects referenced must be Arizona government related. All assignments shall be for assignments received and completed within the last five (5) years.

1 Client Company/Address Contact Begin Date End Date

Mesa Public Schools

549 N. Stapley Drive

Mesa, Arizona 85203 David Sanders 2012 Present

Phone Number Email Address

480-472-0051 dbsanders@mpsaz.org

Event Scope and deliverables, include number of resources engaged in project, timeline of project (major milestones)

• Complete Data Center redesign and implementation including both primary and backup locations (2019-

2020)

• District-wide Security Segmentation design and implementation using MPLS supporting 94 locations (2020-

2021)

• Complete wireless design and implementation at 94 locations totaling approximately 5,800 access points

(2020-2021)

• Full campus network and security design and implementation and support (2012-present)

• Full campus telephony and contact center design and implementation (2012-present)

• Complete architecture and design support for approximately 11,500 staff and 72,000 students (2012-present)

List job positions provided and technologies utilized to supplement services.

• Resources o Program Manager – coordinates activities between multiple projects and ensures overall organizational goals are met o Program Manager – coordinates projects activities and ensures all project goals are met o Principal architect – provides end to end architecture design and technology escalation o Sr. Network Engineer – implementation and configuration of specific technologies o Field Engineer – performs physical installation, cabling, and remote hands support

• Technologies o Multiprotocol Label Switching for segmentation (MPLS) o Firepower NGFW o Nexus 7k/9k Data Center Switching o F5 Load Balancing and Edge Security o Dell Backup and Replication o Dell Cybervault o Cisco VoIP o Cisco Contact Center Express o Catalyst 9k Campus Switching o Catalyst 9k Wireless

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

2 Client Company/Address Contact Begin Date End Date

Flagstaff Unified School District

3285 E Sparrow Ave

Flagstaff, AZ 86004

Rick Smith 2012 Present

928-527-6301 rsmith1@fusd1.org

Event Scope and deliverables, include number of resources engaged in project, timeline of project (major milestones)

• 24x7x365 Managed Security Operations Services (SOC) (2020-present)

• 24x7x365 Managed Voice Environment (2020-present)

• Complete security design and implementation including firewall, email, anomalous behavior detection, DNS security, identity, web filtering, and endpoint (2018)

• Full campus telephony design and implementation and support (2016)

• Complete architecture and design to support approximately 2,500 staff and 11,500 students (2012-present)

List job positions provided and technologies utilized to supplement services.

• Resources o Program Manager – coordinates activities between multiple projects and ensures overall organizational goals are met o Program Manager – coordinates projects activities and ensures all project goals are met o Principal architect – provides end to end architecture design and technology escalation o Sr. Network Engineer – implementation and configuration of specific technologies o Field Engineer – performs physical installation, cabling, and remote hands support

• Technologies o Firepower NGFW, Umbrella DNS Security, Cisco Email Security, Cloudlock, Stealthwatch Analytics, Cisco ISE, and Cisco AMP for Endpoints o Cisco VoIP o Nexus 7k/9k Data Center Switching o Catalyst 2k Campus Switching o Cisco Aironet 2800 Wireless mailto:rsmith1@fusd1.org

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

3 Client Company/Address Contact Begin Date End Date

Paradise Valley School District

1520 N. 32nd Street

Phoenix, AZ 85032

Jeff Billings 2013 Present

602-449-2000 jbillings@pvschools.net

Event Scope and deliverables, include number of resources engaged in project, timeline of project (major milestones)

• 24x7x365 Managed Network Operations Services (NOC) (2018-present)

• 24x7x365 Managed Security Operations Services (SOC) (2018-present)

• Security camera design and implementation throughout approximately 45 locations (2019-2021)

• Complete wireless design and implementation at 45 locations totaling approximately 2,700 access points

(2020)

• Next generation identity and access control design and implementation for wireless network (2019)

• Complete security design and implementation including firewall, anomalous behavior detection, DNS security, identity, and endpoint (2019)

• endpoint (2019)

• Complete Data Center redesign and implementation including both primary and backup locations (2017)

• Complete architecture and design to support approximately 3,700 staff and 32,000 students (2012-present)

List job positions provided and technologies utilized to supplement services.

• Resources o Program Manager – coordinates activities between multiple projects and ensures overall organizational goals are met o Program Manager – coordinates projects activities and ensures all project goals are met o Principal architect – provides end to end architecture design and technology escalation o Sr. Network Engineer – implementation and configuration of specific technologies o Field Engineer – performs physical installation, cabling, and remote hands support

• Technologies o Firepower NGFW, Umbrella DNS Security, Cisco ISE, and Cisco AMP for Endpoints o Cisco VoIP o Meraki Security Cameras o Nexus 7k/9k Cisco Data Center Switching o NSX for DC Segmentation o F5 for Load Balancing and Edge Security o Catalyst 2k Cisco Campus Switching o Cisco Aironet 2800 Wireless mailto:jbillings@pvschools.net

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

4 Client Company/Address Contact Begin Date End Date

Valleywise Health (FKA MIHS)

2601 E Roosevelt St

Phoenix, AZ 85008

Steve Schiavone 2016 Present

602-344-8487 Steve.Schiavone@mihs.org

Event Scope and deliverables, include number of resources engaged in project, timeline of project (major milestones)

• 24x7x365 Managed Network Operations Services (NOC) (2017-present)

• Video System deployments for both conference rooms and TeleHealth

• Complete Data Center re-design and implementation including both primary and backup locations (2016-

2017)

• Hospital-wide Security Segmentation and Security hardening using MPLS, SDN, and end-to-end encryption

(2016-2017)

• Full campus switching design and implementation and support (2016-2017)

• Full campus wireless design and implementation and support (2016-2017)

• Full campus security design implementation and support (2016-2017)

• Complete architecture and design to support approximately 7,100 hospital staff (2016-present)

List job positions provided and technologies utilized to supplement services.

• Resources o Program Manager – coordinates activities between multiple projects and ensures overall organizational goals are met o Program Manager – coordinates projects activities and ensures all project goals are met o Principal architect – provides end to end architecture design and technology escalation o Sr. Network Engineer – implementation and configuration of specific technologies o Field Engineer – performs physical installation, cabling, and remote hands support

• Technologies o Multiprotocol Label Switching for segmentation (MPLS) o Palo Alto NGFW, Umbrella DNS Security, DUO MFA, Stealthwatch Analytics, and Cisco ISE o VMware NSX and Cisco ACI for DC segmentation o Nexus 7k/9k Cisco data center switching o Pure Storage o EMC Data Protection o Cisco Video Endpoints (Roomkit, Deskpro) o F5 Load Balancing and Edge Security o Catalyst 9k Cisco Campus Switching o Catalyst 9k Cisco Wireless mailto:Steve.Schiavone@mihs.org

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

5 Client Company/Address Contact Begin Date End Date

City of Avondale

11465 Civic Center Dr

Avondale, AZ 85323

Mark Neerings 2020 Present

623-333-5020 mneerings@avondaleaz.gov

Event Scope and deliverables, include number of resources engaged in project, timeline of project (major milestones)

• 24x7x365 Managed Network Operations Services for Public Park including backbone infrastructure and

Public WiFi (NOC) (2020-present)

• Design services for city entities including Fire Station, Police, Library, Park, and Courts (2020-present)

• Public WiFi design and implementation for city park (2020)

• SIP conversion implementation and support (2020)

• Complete architecture and design to support approximately 625 employees across various departments

List job positions provided and technologies utilized to supplement services.

• Resources o Program Manager – coordinates activities between multiple projects and ensures overall organizational goals are met o Program Manager – coordinates projects activities and ensures all project goals are met o Principal architect – provides end to end architecture design and technology escalation o Sr. Network Engineer – implementation and configuration of specific technologies o Field Engineer – performs physical installation, cabling, and remote hands support

• Technologies o Meraki Switching, Wireless, Security Cameras o Cisco ISE for policy and access control o Catalyst 9k Cisco Wireless o Catalyst 9k Cisco Campus Switching o Cisco Voice (ISR routers, UC endpoints) mailto:mneerings@avondaleaz.gov

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

6 Client Company/Address Contact Begin Date End Date

Coconino County

110 E Cherry Ave.

Flagstaff, AZ 86001

Matt Fowler 2020 Present

(928) 679-7911 mfowler@coconino.az.gov

Event Scope and deliverables, include number of resources engaged in project, timeline of project (major milestones)

• Data Center storage and compute redesign to Hyper-converged architecture (2021) o Design implementation to be completed (2022)

• Complete PKI infrastructure design and implementation (2021)

• Wireless access policy and permissions design and implementation (2021)

• Campus Core switching design and implementation (2020)

• Data Center Core switching design and implementation (2020)

• Complete architecture and design to support approximately 1,250 employees across various departments

List job positions provided and technologies utilized to supplement services.

• Resources o Program Manager – coordinates activities between multiple projects and ensures overall organizational goals are met o Program Manager – coordinates projects activities and ensures all project goals are met o Principal architect – provides end to end architecture design and technology escalation o Sr. Network Engineer – implementation and configuration of specific technologies o Field Engineer – performs physical installation, cabling, and remote hands support

• Technologies o Cisco Hyperflex o Cisco ISE identity, access, and policy management o Catalyst 9k Cisco Campus Core Switching o Nexus 9k Cisco Data Center Switching

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

7 Client Company/Address Contact Begin Date End Date

Florence Unified School District

225 South Orlando St.

Florence, AZ 85132

Scott Kossmann 2010 Present

(520) 866-3553 bsk@fusdaz.org

Event Scope and deliverables, include number of resources engaged in project, timeline of project (major milestones)

• Complete security design and implementation including firewall, anomalous behavior detection, DNS security, cloud security, email, and endpoint (2019)

• Data Center storage and compute redesign to Hyper-converged architecture (2019)

• Data backup design and implementation (2019)

• Security camera design and implementation critical locations (2020)

• Complete Unified Communications design and implementation (2020)

• Complete architecture and design to support approximately 1,400 staff and 9,600 students (2010-present)

List job positions provided and technologies utilized to supplement services.

• Resources o Program Manager – coordinates activities between multiple projects and ensures overall organizational goals are met o Program Manager – coordinates projects activities and ensures all project goals are met o Principal architect – provides end to end architecture design and technology escalation o Sr. Network Engineer – implementation and configuration of specific technologies o Field Engineer – performs physical installation, cabling, and remote hands support

• Technologies o Firepower NGFW, Umbrella DNS Security, Cisco Cloudlock, Cisco Stealthwatch, Cisco AMP for

Endpoints, and Mimecast email security o Cisco VoIP o Meraki Security Cameras o Cisco Hyperflex o Dell/EMC Data Domain with Avamar backup software

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

8 Client Company/Address Contact Begin Date End Date

Pinal County

31 N Pinal Street

Florence, AZ 85132

Steve Frazier 2011 Present

(520) 866-6020 Steven.Frazier@pinalcountyaz.gov

Event Scope and deliverables, include number of resources engaged in project, timeline of project (major milestones)

• Complete Unified Communications design and implementation (2017)

• Data backup design and implementation (2018)

• Data Center storage design and implementation (2019)

• City wide WAN design and implementation (2019)

• Complete security design and implementation including firewall, DNS security, identity, and multi-factor authentication (2020)

• Design services for city entities including Fire Station, Sheriff, Library, and Courts (2011-present)

List job positions provided and technologies utilized to supplement services.

• Resources o Program Manager – coordinates activities between multiple projects and ensures overall organizational goals are met o Program Manager – coordinates projects activities and ensures all project goals are met o Principal architect – provides end to end architecture design and technology escalation o Sr. Network Engineer – implementation and configuration of specific technologies o Field Engineer – performs physical installation, cabling, and remote hands support

• Technologies o Firepower NGFW, Umbrella DNS Security, Cisco ISE, and DUO MFA o Cisco VoIP o DMVPN WAN o HPE Nimble Storage o Dell/EMC Data Domain with Avamar backup software