7-FINAL2 Attachment 12 - BPM003793 Manufacturer Authorization Letters.pdf

PDF 5 MB Posted

Attached to
Master Agreement AZ|CTR059868
Contract number
CTR059868
Issued by
Arizona

About this file

This document is a compilation of Manufacturer Authorization Letters for a solicitation (Bid No. BPM003793) by the Arizona Department of Administration's State Procurement Office for Network and Telephony Equipment and Related Services. The letters authorize Hye Tech Network & Security Solutions, LLC of Phoenix, Arizona as an authorized reseller/partner for multiple technology manufacturers, including A10 Networks, ADTRAN, Airspan, Arista, AudioCodes, AWS, Calabrio, Carahsoft (Google), Check Point, Ciena, Cisco, CommScope (Ruckus), Cradlepoint, Dell Technologies, Druva, Ekahau, Fortinet, Gigamon, HPE/Aruba, Hitachi Vantara, Imagicle, Infoblox, Intrado, Ivanti/RiskSense, Jamf, Juniper Networks, Keeper, KnowBe4, LogicMonitor, Mimecast, Netskope, Okta, Palo Alto Networks, Patton Electronics, Poly, Proofpoint, Pure Storage, Purple, Red Hat, Ribbon Communications, Rubrik, Schneider Electric, Singlewire, Splunk, Stealth Bits, Tessco, Tools4ever, Tripp Lite, Vbrick, Veeam, Verkada, Versatile, VMware, Vyopta, XMedius/OpenText, Zendesk, Zerto, Zoom, and Zscaler.

The authorization letters collectively grant Hye Tech Network & Security Solutions permission to resell these manufacturers' network, security, cloud, telecommunications, and IT infrastructure products and services across the United States, with many specifying authorization for the State of Arizona's specific procurement. Most letters indicate the company's status as an authorized reseller, partner, or distributor at various tier levels (such as Silver, Gold, or Authorized), and provide contact information for verification. The authorizations are typically dated between October and December 2021, with most valid for one year from the issue date. The letters do not specify exact pricing terms or contract amounts, but instead focus on confirming Hye Tech's ability to sell, implement, and support the respective manufacturers' product lines and services.

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7-[Network and Telephony Equipment and Services] Attachment 1 - BPM003793 Offer and Acceptance Form.pdf PDF
7-[Network and Telephony Equipment and Services] Attachment 3 - BPM003793 Confidential Information.pdf PDF
7-[Network and Telephony Equipment and Services] Attachment 5- BPM003793 Key Personnel Gear Misner.pdf PDF
7-[Network and Telephony Equipment and Services] Attachment 5- BPM003793 Key Personnel Leslie Edwards.pdf PDF
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8-[Network and Telephony Equipment and Services] Attachment 1 - BPM003793 Offer and Acceptance Form.pdf PDF
8-[Network and Telephony Equipment and Services] Attachment 10 - BPM003793 Experience References.pdf PDF
8-[Network and Telephony Equipment and Services] Attachment 2 - BPM003793 Boycott of Isreal Disclosure.pdf PDF
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4-[Network and Telephony Equipment and Services] Attachment 4 - BPM003793 Comformace Statements and Supplements.pdf PDF
4-[Network and Telephony Equipment and Services] Attachment 5- BPM003793 Key Personnel Brett Pierce.pdf PDF
4-[Network and Telephony Equipment and Services] Attachment 5- BPM003793 Key Personnel Leslie Edwards.pdf PDF
4-[Network and Telephony Equipment and Services] Attachment 5- BPM003793 Key Personnel Saro Hayan.pdf PDF
7-FINAL Attachment 12 - BPM003793 Manufacturer Authorization Letters.pdf PDF
7-[Network and Telephony Equipment and Services] Attachment 2 - BPM003793 Boycott of Isreal Disclosure.pdf PDF
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7-[Network and Telephony Equipment and Services] Attachment 5- BPM003793 Key Personnel Brett Pierce.pdf PDF
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7-[Network and Telephony Equipment and Services] Attachment 5- BPM003793 Key Personnel Lisa Andrus.pdf PDF
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4-[Network and Telephony Equipment and Services] Attachment 3 - BPM003793 Confidential Information.pdf PDF
4-[Network and Telephony Equipment and Services] Attachment 5- BPM003793 Key Personnel Leah Vaisman.pdf PDF
4-[Network and Telephony Equipment and Services] Attachment 9 - BPM003793 Offeror Questionnaire - Amendment 2.pdf PDF
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7-COI Proof of Insurance RFP Solicitation #BPM003793.pdf PDF
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Attachment 12 – Manufacturer Authorization Letters Solicitation No. BPM003793

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office 100 N 15th Ave., Suite 402

Phoenix, AZ 85007

Manufacturer Authorization Letters

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Offeror Questionnaire

Page 2 of 71 3 A v a i l a b l e o n l i n e a t : A P P . A Z . g o v

Corporate Office

901 Explorer Blvd.

Huntsville, AL 35806

U.S. Mail

P.O. Box 140000

Huntsville, AL 35814-4000

Toll Free: 1 800 9ADTRAN

Telephone: 256 963.8000 http://www.adtran.com

November 8, 2021

Subject: Letter of Authorization

To Whom It May Concern:

ADTRAN, Inc., an established and reputable manufacturer of telecommunications solutions having offices located at 901 Explorer Boulevard, Huntsville Alabama 35806 USA is pleased to provide this letter of authorization on behalf of Hye Tech Network & Security Solutions, LLC (“HyeTech”).

By this letter we hereby confirm that HyeTech is an authorized reseller of ADTRAN products and/or services within the United States, including the fifty states and Washington D.C. and is in good standing as of November 8, 2021. As an authorized ADTRAN reseller, HyeTech will be responsible for negotiating and signing any resulting contract with you on behalf of HyeTech for supply and delivery of ADTRAN bid products; however, any resulting contractual agreements binding ADTRAN, Inc. must be expressly approved by ADTRAN, Inc. in writing.

If you have any questions, please do not hesitate to contact Ms. Kathleen Walsh, ADTRAN Partner Success Manager, by phone (256) 963-6031 or via email at Kathleen.Walsh@adtran.com.

Sincerely, Craig Stein VP, Sales – Americas & Global Business Development ADTRAN, Inc.

https://procure.az.gov/bso/

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 3 of 71 3

777 Yamato Road

Boca Raton

FL 33431

Rob Brokaw

Consulting Systems Architect

Hye Tech Network & Security Solutions, LLC

Hi Rob, Please use this letter as verification that Hye Tech Networks is a Reseller Partner for Airspan and

Mimosa products. As an authorized reseller, HyeTech is authorized to sell and support Airspan and

Mimosa products.

Please let me know if you have any questions, and thank you for your partnership!

Best

Jim

James N Hodge

Airspan Networks

VP Channel Sales

256.701.0088

November 11, 2021

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 4 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 5 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 6 of 71 3

International Headquarters

1 Hayarden Street, Airport City, Lod 7019900

P.O.Box 255, Ben Gurion Airport, Israel 7019900

Tel: +972-3-976-4000 Fax: +972-3-976-4040

AudioCodes Inc.

200 Cottontail Ln, Somerset, NJ 08873

Tel: +1-732-469-0880 Fax: +1-732-469-2298

Contact www.audiocodes.com/contact

Website www.audiocodes.com

To whom it may concern November 30th, 2021.

Dear Sir/Mrs.

Re: Authorization Letter

This is to certify that Hye Tech Network & Security Solutions, LLC is authorized to sell, install and maintain

Audiocodes products in North America.

This authorization may be terminated at any time, at Audiocodes’ discretion.

Moshe Geller

VP Finance and Sales Operations

Audiocodes Inc.

Moshe.geller@audiocodes.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 7 of 71 3

Amazon Web Services, Inc. ▪ 410 Terry Avenue N. ▪ Seat t le, WA 98109

November 23, 2021

Arizona Department of Administration State Procurement Office 100 N 15th Avenue Phoenix, AZ 85007

To Whom It May Concern:

Amazon Web Services, Inc. (AWS) is very pleased to support Hye Tech Network and Security Solutions, LLC (Hye Tech) in its efforts to assist the state of Arizona Department of Administration with their Proposal (RFP) Number: BPM003793 - Network and Telephony Equipment and Related Services using the AWS Cloud. This letter confirms that Hyland is an AWS Partner Network (APN) Select Consulting Partner in good standing.

AWS offers commercially available, web-scale computing services that help organizations avoid much of the heavy-lifting typically associated with launching and growing successful applications. These services are based on Amazon’s own back-end technology infrastructure and incorporate over a decade and a half of experience building one of the world’s most reliable, scalable, and cost-efficient web infrastructures. The use of AWS will provide you with access to expertise in large-scale distributed computing and operations and will enable your applications to be robust and scalable.

AWS values and appreciates the opportunity to support Hye Tech and we look forward to a long and productive partnership. If you have any questions, or require additional information, please contact Tarryn Heath, Partner Development Representative at tarrynh@amazon.com.

Sincerely, Amazon Web Services, Inc.

Signature Jane Lacy AWS, Sr. Manager, Partners

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 8 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 9 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 10 of 71 3

7035 Ridge Road Hanover, Maryland 21076 www.ciena.com

November 4th, 2021

Att: Aaron Torres

Director of Architecture, CCIE #36847

Hye Tech Network & Security Solutions, LLC

Email: atorres@hyetechnetworks.com

Mobile: 480.440.1393

Mr Torres, Ciena is pleased to provide this Letter of Authorization which recognizes Hye Tech Network & Security Solutions, LLC as an Authorized Reseller for all Ciena products and services.

Should you have any questions, please do not hesitate to contact me.

Geneviève Beaumier Ciena Partner Operations 514-228-2732 gbeaumie@ciena.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 11 of 71 3

LETTER FOR CHANNEL PURCHASING

Date: November 2, 2021

To: Arizona Department of Administration State Procurement Office 100 N 15th Avenue Phoenix, AZ 85007

Bid Number or Project Name:

Network and Telephony Equipment and Related Services RFP BPM003793

Cisco Systems, Inc. (“Cisco”) hereby confirms that, as of the date of this letter, Hye Tech Network and Security Solutions is a Gold certified Cisco channel partner and that Cisco and Hye Tech Network and Security Solutions have entered into an agreement for the purchase and resale of Cisco Products and/or Services (the “Agreement”).

This means that Hye Tech Network and Security Solutions has complied with the Cisco certification procedure and is duly authorized to purchase and resell Cisco products in USA as well as negotiate the terms and conditions of support and maintenance services on Cisco products, including warranties, in accordance with the terms and conditions of such Agreement.

Furthermore, Hye Tech Network and Security Solutions is specialized in the following Cisco technologies:

Data Center Specialization;

Advanced Collaboration Architecture Specialization;

Advanced Data Center Architecture Specialization;

Advanced Enterprise Networks Architecture Specialization;

Advanced Security Architecture Specialization;

Cisco Webex Calling with Calling Plan;

Customer Experience Specialization;

Cisco Hyperflex Specialization;

Cisco Umbrella for MSSPs Specialization;

Cisco Unified Contact Center Express Specialization;

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 12 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 13 of 71 3

Citrix Partner Authorization Letter

Americas

851 Cypress Creek Road, Fort Lauderdale, FL 33309, USA citrix.com 954 267 3000 Phone 800 424 8749 Toll Free

Hye Tech Networks and Security Solutions 4802 E Ray Rd Ste 23-414 Phoenix, AZ 85044-6410

USA

To Whom It May Concern, This letter is to confirm that Hye Tech Networks and Security Solutions, Org ID 52544177, of Phoenix, AZ is a SILVER Citrix Solution Advisor and is authorized by Citrix to resell all Citrix Products as well as associated maintenance from 11/23/2021 through 11/30/2022.

Regards, Denise Mendez Director, Americas Channel Operations Citrix Systems, Inc.

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 14 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 15 of 71 3

1111 W Jefferson St, Boise, ID 83702

Toll Free: 855.813.3385 Local: 208.424.5054 Fax: 208.429.6852 cradlepoint.com

To whom it may concern, This letter is to CERTIFY, that Hye Tech Network & Security Solutions is an AUTHORIZED RESELLER of Cradlepoint products and services for the United States.

For any assistance please contact:

Address:

10235 S 51st Street Suite 120 Phoenix, AZ 85044

Contact:

Saro Hayan. (480)900-8100 sara@hyetechnetworks.com www.hyetechnetworks.com

Hye Tech Network & Security Solutions has the responsibility to promote, sell, and offer technical assistance for the data communications & telecommunications networking equipment products offered by Cradlepoint. Hye Tech Network & Security Solutions is authorized to procure Cradlepoint equipment and services via any of our Authorized Distributors – including Synnex or Ingram Micro.

Authorized Resellers are not agents of Cradlepoint and are subject to change without advance notice.

If you have any questions, please do not hesitate to contact me.

Mar k J e we l l

Mark Jewell Partner Account Manager Cradlepoint, Inc.

208.472-4638 – office mjewell@cradlepoint.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 16 of 71 3

150 Mathilda Place, 3rd Floor, Sunnyvale, CA 94086 | Phone: 1.888.512.8906 | www.crowdstrike.com

CrowdStrike, Inc.

150 Mathilda Place 3rd Floor Sunnyvale, CA 94086 www.crowdstrike.com

(888) 512-8906

To Whom It May Concern, This letter is to confirm that located at and

CrowdStrike, Inc. entered into a Master Partner Agreement with Resale Addendum dated

(the “Reseller Agreement”). Under the Reseller Agreement, is authorized to market and sell CrowdStrike products and services to customers located in:

This information is accurate as of the date of this letter, but subject to change without notice.

Matthew Polly VP, WW Alliances | CrowdStrike, Inc.

alliances_operations@crowdstrike.com

DocuSign Envelope ID: 047CFFED-C156-4987-9C59-980A05745149

10/ 29/ 2021

Hye Tech Net wor k & Secur i t y Sol ut i ons, LLC

- Par t ner

4802 E Ray Rd St e 23-414

Hye Tech Net wor k & Secur i t y Sol ut i ons, LLC - Par t ner

10/ 24/ 2019

Uni t ed St at es

Uni t ed St at esAr i zonaPhoeni x 85044-6405

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 17 of 71 3

Internal Use - Confidential

December 3, 2021

Hye Tech Network and Security Solutions

10235 S 51st ST Ste 120

PHOENIX, AZ 85044

USA

RE: Dell Technologies Partner Program - Authorized Reseller Reseller: Hye Tech Network and Security Solutions

This letter confirms that as of the date written above, Reseller identified above is currently is currently an authorized reseller participating in the Dell Technologies Partner Program.

This relationship authorizes Reseller to resell Dell and Dell EMC products and services to commercial end-users 1 in accordance with the Reseller Terms of Sale at www.dell.com/resellerterms or the EMC Channel Partner Reseller Agreement as applicable, and the Dell Technologies Partner Program Agreement.

Warm regards, Gregg Ambulos Senior Vice President North America Channel Sales

1 This letter is not an authorization to resell Dell or Dell EMC products to Federal end-users or to end-users prohibited by the Dell Technologies Partner Program Agreement, the Dell Technologies Reseller Terms of Sale, Partner’s existing EMC Channel Partner Reseller Agreement, or any reseller terms applicable to products from a Dell Technologies Strategically Aligned Business. Federal end-user means the United States Government or other entities as authorized in GSA Order ADM 4800.2 as amended or utilizing Dell IT assets in support of USG contracts and/or for internal use as a normal course of business.

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 18 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 19 of 71 3

Lailani Lee

Ekahau Partner Certificate

December 2nd, 2021

Ekahau certifies that Hye Tech Network & Security Solutions is a valued Authorized

Reseller for all Ekahau products. Additionally, Hye Tech Network & Security Solutions is equipped to successfully utilize Ekahau to its fullest capability including Planning, Design, Troubleshooting and Analyzing scenarios.

If you have any questions, or need additional information, please don't hesitate to contact me directly at 206-557-0307 or lailani.lee@ekah au.com.

Director Partner Strategy

Ekahau

Copyright©2021 Ekahau. All rights reserved

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 20 of 71 3

ZOOM International, Inc.

810 Crescent Centre Dr, Ste 220 Franklin, TN 37067 Id. No.: 51-0609258

DUNS: 945529266

19.11.2021 To whom it may concern

It is hereby confirmed that HyeTech Network & Security Solutions, LLC is an authorized reseller of Eleveo software and solutions produced by ZOOM International.

Brian Shore, CEO ZOOM International, Inc.

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 21 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 22 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 23 of 71 3

Certificate of Authorized Reseller Date: 11/23/2021

Fortinet, Inc. operates through a channel of independent distributors and resellers. Therefore, Fortinet hereby confirms that: Hye Tech Network & Security Solutions, LLC

Having its registered place of business at:

4802 East Ray Road #23-414, Phoenix, Arizona 85044, United States;

is currently an authorized FortiPartner and is currently authorized throughout US to sell Fortinet products as a partner with the following designations:

Level of Engagement: Advocate Business Model: Integrator

This certificate is issued as of the date shown above, and is valid for 180 days from this date.

Provided the FortiPartner identified above has purchased applicable support services from Fortinet and the applicable support services have been effectively registered and contracted with Fortinet, Fortinet agrees and undertakes that Fortinet would provide support for the applicable Fortinet products according to the terms of the support agreement, available at . Fortinet Products are shipped subject to the terms of its then-current End Userhttps://support.fortinet.com License Agreement, available at , which sets forth Fortinet’s warranty.http://www.fortinet.com/doc/legal/EULA.pdf

This certificate is subject to the FortiPartner maintaining its FortiPartner Agreement with Fortinet and to Fortinet’s FortiPartner guidelines. Fortinet’s partner program and its guidelines are available for review at

. Notwithstanding anything to the contrary herein,http://www.fortinet.com/partners/partner_program/fpp.html authorized FortiPartners do not represent Fortinet and can not make statements that are binding on behalf of Fortinet.

FORTINET, INC.

899 Kifer Road Sunnyvale, CA 94086

Telephone: +1-866-868-3678 Email: sales@fortinet.com Website: www.fortinet.com

Fortinet Inc., 899 Kifer Road, Sunnyvale, CA 94086, USA

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 24 of 71 3

As of the date of this letter, Gigamon Inc., located at 3300 Olcott Street, Santa Clara, CA 95054

(“Gigamon”), confirms that , located at 4802 E Ray Rd SteHye Tech Network & Security Solutions, LLC 23-414 Phoenix, Arizona, 85250, United States ("Reseller Country"), is authorized to resell Gigamon hardware, on premise software, and product support maintenance, per the reseller agreement between

Gigamon and , dated 6/12/2020, to end customer entitiesHye Tech Network & Security Solutions, LLC located in the Reseller Country.

Should you have any questions, please do not hesitate to ask.

Sincerely, Shane Buckley President & Chief Operating Officer Gigamon Inc.

3300 Olcott Street Santa Clara, CA, 95054 www.gigamon.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 25 of 71 3

Carahsoft Technology 11493 Sunset Hills RD Suite 100 Reston, VA 20190

December 1, 2021

10235 S. 51st Street, Suite 120

Carahsoft Technology, Google's public sector distributor, authorizes the above named partner for resale of the following services to the State of Arizona:

-- Google Cloud Platform

-- Google Services

-- Google Workspace

Should you require any additional information please contact the undersigned at 703-889-9838 or direct email at Jeff.Dowdy@carahsoft.com.

Jeff Dowdy

Director

Carahsoft Technology

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 26 of 71 3

Hitachi Vantara 2535 Augustine Drive, Santa Clara, CA 95054 HitachiVantara.com

December 3, 2021

This letter is to confirm that Hye Tech Networks Security & Solutions, LLC is an authorized partner of Hitachi Vantara LLC (Hitachi Vantara). In this capacity Hye Tech Networks Security & Solutions, LLC is authorized to resell Hitachi Vantara Products and Services per the terms and conditions set out in the Hitachi Vantara Partner Agreement between the two parties.

Please feel free to contact Hitachi Vantara with any questions or concerns.

Todd Hemenway VP Americas Partners Hitachi Vantara LLC

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 27 of 71 3

Hewlett Packard Enterprise Company 11445 Compaq Center Drive WEST Houston TX, 77070

October 28, 2021

Hye Tech Network Security Solutions LLC.

HyeTech Networks 4802 E Ray Rd Ste 23-414, Suite 120 Phoenix, AZ, 85044-6410 HPE Partner Agreement #: US-607340

To whom it may concern:

Hye Tech Network Security Solutions LLC. is an HP Enterprise / Aruba Authorized Partner in the US, which includes access to all commercial products and the services associated with them – not requiring additional authorization and includes all Open products from an authorized HPE US Commercial Distributor, for resale to end user customers in the USA.

Hye Tech Network Security Solutions LLC. holds the following additional authorizations:

EG Selected Products

HPE Point of Contacts for Partner Authorization verification are listed below:

Support Team: AMSpartnersupport@hpe.com / 1-888-629-6914

Customers can also locate or confirm partners through the HPE Partner Locator at http://findapartner.hpe.com/

Shelly D. Deal AMS Lead, PFS BRM Global Partner Contracts Sales Operations

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 28 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 29 of 71 3

Massarosa, December 6th, 2021

Imagicle SpA, with registered office in via Fondacci, 272 – 55054 Massarosa (LU)

DECLARES

that the Company named Hye Tech Network and Security Solutions LLC, with registered office in 10235 S 51st St, Phoenix, AZ 85044, USA is an Imagicle

Service Provider.

Thanks to this partnership level, Hye Tech Network and Security Solutions LLC is entitled to sell, deploy, support solutions with full Imagicle application portfolio dedicated to Unified Communications. Moreover, the Company is entitled to use

Imagicle Service Provider logo, illustrated hereafter, in all relevant circumstances, according to the Imagicle marketing guidelines.

dott. Massimo Di Puccio Co-CEO, Chief Marketing & Sales Officer

Imagicle spa T +39.0584.943232 € 353.080,00 paid up cap.

Via Fondacci, 272 F +39.0584.943325 VAT ID IT 01715870463

55054 Massarosa E info@imagicle.com company reg. 01715870463

(LU) Italy W www.imagicle.com a company part of Zucchetti Group

M A S S A R O S A - M A G E N T A - T R E V I S O – D U B A I - M I A M I

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 30 of 71 3

P: 408 986 4000 2390 Mission College Blvd., Ste. 501

Santa Clara, CA 95054 www.infoblox.com

October 29, 2021

Dear Sirs and Madams:

This letter is to confirm that Hye Tech Network & Security Solutions, LLC is an AUTHORIZED

RESELLER partners in the Infoblox BuildingBLOX Partner Program.

Only partners in the BuildingBLOX Partner Program are permitted to market and sell Infoblox products and services. Partners are generally required to have successfully taken and passed

Infoblox product training to enable the reseller to provide pre-sales support, installation and other support services.

Please contact me with your questions concerning this letter.

Kind regards, Chris Millerick

Infoblox

VP, Global Channel Sales and Alliances cmillerick@infoblox.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 31 of 71 3

155 Bovet Rd, Suite 405

San Mateo, CA 94402

To whom it may concern:

This letter is to certify that Hye Tech Network & Security Solutions of Phoenix, AZ is an authorized reseller of IntelePeer services in the state of Arizona and in accordance with executed partner agreement as of July 7, 2017.

For any questions, please don’t hesitate to contact me.

Brent Earlewine

SVP, Channel Sales

IntelePeer

Phone: 720.799.8386 bearlewine@intelepeer.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 32 of 71 3

Intrado Revolution partner Program

As a valued Intrado Partner, Hye Tech Network & Security Solutions, LLC is authorized to resale partner for the Revolution & SA-Announce products, they are authorized to sell, install, and service the entire

Revolution Mass Notification platform.

Intrado Partners are recognized within the industry for their sales and technical expertise and as such, Hye Tech Network & Security Solutions, LLC has completed numerous trainings that enable them to serve the varied needs of our joint customers.

For further information or questions about Intrado Revolution Mass Notification Software Certification achievement, please contact Hye Tech Network & Security Solutions, LLC

Best Regards, Ian Pits

SVP, General Manager

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 33 of 71 3

Jamf 100 Washington Ave S Suite 1100 Minneapolis, MN 55401

Phone: (612) 605-6625 www.jamf.com info@jamf.com

November 5, 2021

Letter of Authorization

10235 51st Street, #120

Please accept this document as verification that Hye Tech Network & Security Solutions, LLC is an Authorized Reseller Partner of Jamf and is approved to sell the entire portfolio of Jamf products and services.

This authorization for Hye Tech is in effect until December 31, 2022.

November 5, 2021 Isreal Lawstuen Date Sr Manager, Partner Marketing

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 34 of 71 3

Page 1 of 1 Juniper Confidential

Ver. 10.17 Juniper Business Use Only

Date: 10-November-2021

Requestor:

State of Arizona

To Whom It May Concern:

Juniper Networks is very pleased to confirm that the following partner is currently authorized by Juniper Networks to resell Juniper Networks products, training services and support and maintenance contracts to end-user customers for the State of Arizona, as specified below:

Partner Name: HYE TECH NETWORK AND SECURITY SOLUTIONS LLC Partner Level: Reseller

Partner Territory: United States

If you have any questions regarding this partnership, please don’t hesitate to contact:

Robert Stewart MacMillan Juniper Networks, Inc.

Mobile: 208-724-1670 rmacmillan@juniper.net

Kyle Brown

Head of North America Channels Juniper Networks (US), Inc.

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 35 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 36 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 37 of 71 3

820 State Street, Floor 5, Santa Barbara, CA 93101

Tel: 888-415-6442 | 805-617-3884

December 7, 2021

VIA EMAIL ONLY

4802 E. Ray Road #23-414

RE: Letter of Authorization

The purpose of this letter is to confirm that Hye Tech Network & Security Solutions, LLC is a Subscriber in good standing and is authorized to provide LogicMonitor’s Services to its Customers pursuant to the Order Form and the associated Terms of Service dated

September 15, 2021.

If you have any questions, please do not hesitate to contact us via email at salesops@logicmonitor.com.

Timothy Koubek

Sr. Vice President of Sales, Americas

Tim Koubek (Dec 7, 2021 14:24 CST)

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 38 of 71 3

10235 S 51st St Ste 120

Phoenix, Arizona 85044-5218

United States

RE: Authorization to Resell Mimecast Ltd

This letter is to confirm that Hye Tech Network & Security Solutions headquartered at 10235 S

51st St Ste 120 Phoenix, Arizona is authorized by Mimecast Ltd to resell Mimecast’s goods and related services in the territory of North America.

For further verification, please feel free to contact Kurt Mills, VP, Channel Sales, 781-996-

5340, kmills@mimecast.com

Kurt Mills

VP, Channel Sales

Mimecast Ltd.

DocuSign Envelope ID: 14CAB48E-6D38-4FDA-A88E-DB0C7B9DCFDE

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 39 of 71 3

2445 Augustine Drive, 3rd Floor Santa Clara, CA 95054

Attn: AZ State

Subject: Authorization to resell Netskope

Date: Nov 8, 2021

This letter is to confirm that Hye Tech Network & Security Solutions, LLC., headquartered at

10235 South 51st Street - Suite 120. AZ, Phoenix 85044. is authorized by NETSKOPE to resell

NETSKOPE’s goods and related services in the territory of North America.

For further verification, please feel free to contact Scott Bigham, SLED sales manager, 310-431-

6799, sbigham@netskope.com

Farzan Sharifzada

Regional Channel Director

(510) 909-9815

Netskope

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 40 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 41 of 71 3

100 First St.

San Francisco, CA 94105

888-722-7871 okta.com

November 17, 2021

Subject: Authorization of Hye Tech Network and Security Solutions, LLC as an Okta reseller.

To Whom It May Concern, The purpose of this letter is to confirm that Hye Tech Network and Security Solutions, LLC is an authorized reseller of Okta, Inc., as defined in the solicitation, as of the quotation due date, and as such is directly authorized to bid on quote requests on behalf of Okta.

Hye Tech Network and Security Solutions, LLC is authorized to resell, or otherwise provide Okta’s products.

Should you have any questions regarding this matter, please do not hesitate to contact Ben Orencia.

Sincerely, Ben Orencia

Regional Alliance Manager SLED

(503) 348-0888 ben.orencia@okta.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 42 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 43 of 71 3

October 21, 2021

AZ State Contract for Networking & Security Ref: Solicitation No. BPM003793, Network & Telephony Equipment & Services Subject: Authorization of Hye Tech Network & Security Solutions, LLC (Hye Tech)

The purpose of this letter is to confirm that Hye Tech is an authorized partner and of Palo Alto Networks, Inc. and as such is directly authorized to bid on the currently published RFP (Solicitation BPM003793). Hye Tech is authorized to resell, or otherwise provide Palo Alto Networks’ products and services under the terms and conditions of Solicitation BPM003793.

Should you have any questions regarding this matter, please do not hesitate to contact me via e-mail: racheampon@paloaltonetworks.com.

Regina Acheampong Director, Business Operations

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 44 of 71 3

Poly Partner Program Certification Status

As a valued Poly Partner, Hye Tech Network and Security Solutions, LLC has been awarded Registered status and as such has access to resell a wide range of products with their acceptance in the Poly Partner Program. Products such as select voice and video products, enterprise headsets and their associated accessories and services.

Poly Partners are recognized within the industry for their sales acumen and technical expertise.

Hye Tech Network and Security Solutions, LLC has completed valuable training that enables them access to resell an additional set of Poly products associated with the certifications listed below. These additional certifications are valid for Hye Tech Network and

Security Solutions, LLC in the below list of countries till the noted expiration date (if applicable) for as long as they sustain the certification requirements.

. Countries: United States of America

Company Doing Business As: (Hye Tech Network & Security Solutions, LLC)

Certification Name Certification Expiration Date

(If applicable)

Polycom Product Registration

For further information or questions about Poly Certification achievement, please contact Hye Tech Network and Security

.Solutions, LLC

Best Regards, Nick Tidd

Vice President, Global Partner Organization

Last modified as of November 19, 2021. To confirm current program level, please reach out to Hye Tech Network and Security

Solutions, LLC for an updated letter.

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 45 of 71 3

925 W. Maude Avenue, Sunnyvale, CA 94085 | www.proofpoint.com

November 2, 2021

4802 East Ray Road #23-414

RE: Authorization Letter

By this letter, Proofpoint, Inc., confirms that Hye Tech Network & Security Solutions, LLC is an authorized reseller of Proofpoint products/or services within North America and is in good standing as of November 2, 2021.

Hye Tech Network & Security Solutions, LLC is authorized to sell Proofpoint products and services, as well as market and support those same products and services within North America.

Proofpoint products and services are made available to end user solely pursuant to a Proofpoint Customer Agreement.

Angeline Sung Senior Sales Operations Manager asung@proofpoint.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 46 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 47 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 48 of 71 3

Oct 28 2021

RED HAT, INC.

100 E Davie St

Raleigh, NC 27601

PARTNER STATUS CONFIRMATION LETTER

To Whom It May Concern:

This letter confirms that Hye Tech Network & Security Solutions, LLC at 10235 S. 51st Street Suite 120, Phoenix, AZ 85044 is an Authorized Public Sector Partner with Red Hat Inc.

As an authorized partner, Hye Tech Network & Security Solutions, LLC has the ability to quote and resell products, training, and professional services offered on the Red Hat price list to any authorized reselling partner or end-user in support of public sector (Federal, State/Local government, educational institution) requirements.

This confirmation letter expires 90 days from the date of issuance. Verification requests and questions regarding the status and eligibility of this partner may be referred to the following contacts:

Kyle Jensen Sr. Manager, Channel Sales Public Sector

703-748-2254 kjensen@redhat.com

Mike Byrd

Vice President, Channel Sales Public Sector

703-748-2237 mbyrd@redhat.com

Sincerely, Samantha Sweeny Channel Account Manager | Public Sector Channel Sales

_____Sam h S e y__ / ___10/28/2021__

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 49 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 50 of 71 3

December 03, 2021

AZ State Contract for Networking & Security

Ref: Solicitation No. BPM003793, Network & Telephony Equipment & Related Services

Subject: Authorization of HyeTech Network and Security Solutions, LLC

To Whom It May Concern, The purpose of this letter is to confirm that HyeTech Network and Security Solutions, LLC is an authorized partner and of RiskSense, acquired by Ivanti and as such is directly authori zed to bid on the currently published RFP (Solicitation BPM003793). HyeTech Network and Security

Solutions, LLC is authorized to resell, or otherwise provide products and services under the terms and conditions of Solicitation

BPM003793.

Should you have any questions regarding this matter, please do not hesitate to contact me via e-mail: Srinivas.mukkamala@ivanti.com.

Sincerely, Srinivas Mukkamala, Ph.D.

Senior Vice President, Security Products

Ivanti, Inc.

Doc ID: 3888cd34faacde81e6e9da68ee9bee598b002147

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 51 of 71 3

3495 Deer Creek Road Palo Alto, CA 94304

November 30, 2021

RE: AUTHORIZED RUBRIK RESELLER STATUS FOR HYE TECH NETWORK &

SECURITY SOLUTIONS, LLC.

To Whom It May Concern, The purpose of this letter is to confirm that Hye Tech Network & Security Solutions, LLC

(0016f00002iwtO1AAI) is an authorized reseller of Rubrik, Inc. effective 11/26/2021 with no end date. As such, Hye Tech Network & Security Solutions, LLC is authorized to resell or otherwise provide Rubrik’s products to private and public companies as well as agencies and political subdivisions of the State, including institutions of higher education. As a member of the Rubrik Velocity Partner Program, Hye Tech Network &

Security Solutions, LLC has achieved the program level of ‘Authorized’.

Should you have any questions regarding this matter, please do not hesitate to contact

GoForward@Rubrik.com.

Sincerely, Bertrand Yansouni

VP of Worldwide Channel Sales

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 52 of 71 3

November 09, 2021

Subject: PartnerPRO Network Authorized Partner

To Whom It May Concern, CommScope (NASDAQ: COMM) and the recently acquired Ruckus Networks are redefining tomorrow by shaping the future of wired and wireless communications. Our combined global team of employees, innovators and technologists have empowered customers in all regions of the world to anticipate what’s next and push the boundaries of what’s possible.

This serves to confirm that as of the date of this letter, HYE TECH NETWORK AND SECURITY SOLUTIONS LLC is a member of the CommScope PartnerPRO® Network. As a Select partner, HYE TECH NETWORK AND SECURITY SOLUTIONS LLC is able to prepare and submit proposals in response to bids, to the extent the proposal submitted includes Ruckus brand products and solutions. This includes authority for HYE TECH NETWORK AND SECURITY SOLUTIONS LLC to provide Ruckus' full line of products to the State of Arizona Solicitation No.BPM003793 Network Equipment and Services.

Sincerely, Dieter Verdegem

Sincerely, Dieter Verdegem Vice President, Global Customer Experience

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 53 of 71 3

10/27/2021

To Whom this May Concern:

This is a letter of authorization stating that HyeTech is set up as partner/reseller with Singlewire Software LLC.

HyeTech is approved to sell our software, hardware, and services. We have all required documentation on file for processing and invoicing.

Approved By:

Stephanie Riddle

Stephanie.Riddle@singlewire.com

Inside Sales Representative at Singlewire Software LLC

1002 Deming Way Madison, Wisconsin 53717 Phone 608.661.1140 www.singlewire.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 54 of 71 3

November 1, 2021

To: Rob Brokaw

Hye Tech Network & Security

Solutions, LLC

10235 S 51st St, Suite 120

Phoenix, AZ 85044

Subject: Letter of Authorization

This letter is to confirm that Hye Tech Network & Security Solutions, LLC is an authorized reseller of all products from the OEM, SolarWinds, Inc.

Carahsoft Technology Corporation is an authorized distributor for all products manufactured by the OEM referenced in this Letter of Authorization (“LOA”).

This LOA will remain valid as long as Hye Tech Network & Security Solutions, LLC’s credit standing is acceptable to Carahsoft, the OEM(s) continue to hold a contract with Carahsoft, and OEM authorizations are not rescinded for Hye Tech Network & Security Solutions, LLC.

Effective: 11/1/2021

Expiration: 11/1/2022

Regards, Mike Bogas Sales Manager Carahsoft Technology Corporation

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 55 of 71 3

To:

Date:

Manufacturer Authorization Certificate

Dear Sir/Madam

The Sophos group of companies are world leaders in IT Security and data protection for businesses. Sophos offer complete protection and control to business, education and government organizations and provide comprehensive data protection and integrated network security solutions.

Sophos Entity (“Sophos”)

Registered Address hereby confirm that:

(a) (“Company”) are an official and authorized _____________ of Sophos products and services in the territory of _________________.

(b) Sophos will license, provide support and product warranty services to you, for hardware and software obtained through its authorized channels, in accordance with the terms and conditions of its end user license agreement at https://www.sophos.com/en-us/legal/sophos-end-user-license-agreement.aspx;

(c) The Company is an independent contractor and has no authority to commit and/or bind Sophos or its affiliates in any way.

This authorization shall be accurate as of the date appearing at the top of this letter and is valid until 31st August 2022. If you require any additional information, please do not hesitate to contact your local sales representative.

Yours sincerely, Authorized Signatory

John E. Sullivan (Sep 15, 2021 09:22 EDT)

J ohn E. S ul l ivan

Ref.:

Hye Tech Network and Security Solutions

23-Nov-2021

3 Van de Graaff Drive, 2nd Floor, Burlington, Massachusetts, 01803, USA

3 Van de Graaff Drive, 2nd Floor, Burlington, Massachusetts, 01803, USA

Rob Brokaw

Reseller

Sophos Inc. (USA)

Arizona

10235 S 51st St, Suite 120 Phoenix, Arizona 85282

Hye Tech Network and Security Solutions

10235 S 51st St, Suite 120

Phoenix, Arizona 85282

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 56 of 71 3

Splunk

270 Brannan Street, San Francisco

CA 94107

22 November 2021

This is an official confirmation letter that Hye Tech Networks at address: 10235 S. 51st Street, #120 Phoenix AZ

85044 United States has attained the following status in the Splunk Partner+ Program and is authorized to resell

Splunk products as well as associated support, education and services.

Splunk Partner+ Program Tier

Reseller Enrolled

Kedra Simm

Director, Global Partner Programs

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 57 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 58 of 71 3

Date:

Dear Sir or Madam:

Tessco Incorporated provides this letter of authorization on behalf of (“Reseller”). Tessco certifies that Reseller is an authorized customer of Tessco and a reseller of original equipment manufacturers (OEMs) products, as distributed by Tessco.

Tessco’s contractual relationship with each of the OEMs authorizes Tessco to distribute OEM products to resellers like Reseller that are authorized under this arrangement to resell the product to end customers, subject to OEM guidelines.

If you have any questions or concerns, please contact Tessco’s internal point of contact for Reseller:

Name:

Phone:

Email:

Thank you for your time and attention to this matter. We hope that this letter provides the requisite information to meet your guidelines.

Cynthia L. King Vice President & Treasurer 800-472-7373

Hye Tech Network & Security Solutions

Jose Ahumada 4702-413-8355 ahumadaj@tessco.com

11.9.2021

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 59 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 60 of 71 3

November 2, 2021

To Whom it May Concern:

HyeTech Networks and Security Solutions LLC is an authorized reseller of Tripp Lite products. They are available to resell the full line of Tripp Lite products.

Kelly Rupinski

Telecom Sales Coordinator

Tripp Lite

1111 W. 35th Street

Chicago, IL 60609

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 61 of 71 3

VBRICK SYSTEMS, INC. | 607 HERNDON PARKWAY - SUITE 300, HERNDON, VA 20170

| 203.265.0044 | WWW.VBRICK.COM

November 3, 2021

10235 S 51st St Suite 120

Attn: Rob Brokaw, Consulting Systems Architect

Ref: State of Arizona Solicitation BPM003793 (Network Equipment and Services)

Subj: Authorization to Resell Pure Storage, Inc. Products and Services

Dear Mr. Brokaw, This letter is to confirm that Hye Tech Network & Security Solutions, LLC (“Hye Tech”) is an authorized reseller in good standing of VBrick Systems, Inc. (“Vbrick”) products and services.

As such Hye Tech is authorized to sell all Vbrick products and services under any contract resulting from the above- referenced solicitation.

Please do not hesitate to reach out to me with any questions you may have at michael.mcdonnell@vbrick.com.

Michael McDonnell

General Counsel

VBrick Systems, Inc.

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 62 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 63 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 64 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 65 of 71 3 www.vmware.com VMware, Inc.

3401 Hillview Avenue, Palo Alto, CA 94304

Page of 1 1

Az Dept. of Administration

100 N. 15th Ave

Phoenix, AZ, 85007, UNITED STATES

RE: Public Tender - Network and Telephony Equipment and Services RFP No. BPM003793

28-October-2021

MANUFACTURER’S AUTHORIZATION FORM

(VMware Partner Connect Partner – US Only)

VMware, Inc., a company organized and existing under the laws of Delaware, with its principal place of business at 3401 Hillview Avenue, Palo Alto, California 94304 (“ ”) hereby confirms that, as of the date above,VMware

, with its principal place of business at Hye Tech Network & Security Solutions, LLC 4802 E. Ray Road, Suite

, (“ ”) is a VMware authorized Partner Connect partner. 23-414, Phoenix, AZ, 85044, UNITED STATES Partner

VMware is a supplier and issuer of VMware equipment, and software licenses and provider of services, in the United

States.

As a member of VMware’s Partner Connect Program, Partner is authorized to (a) resell VMware offerings; (b) acquire and utilize VMware’s software licenses to provide Partner-hosted services which Partner offers pursuant to

Partner’s terms of service; and (c) acquire and utilize VMware’s cloud service offerings in support of Partner’s managed service offerings, which Partner offers pursuant to Partner’s terms of service.

Under the resell authorization, Partner is authorized to: (1) submit a bid which includes VMware equipment, licenses, and services and (2) if selected, purchase the VMware equipment, licenses, and services through a VMware authorized Distributor and resell such VMware equipment, licenses, and services in as per the termsUNITED STATES and conditions of the VMware Partner Connect Agreement between Partner and VMware.

When Partner is reselling VMware offerings, VMware shall (a) deliver the VMware equipment, licenses, and services to end user and (b) fulfill all associated warranty and support obligations subject to the applicable end user terms and conditions ( )https://www.vmware.com/download/eula.html and the applicable Support and Subscription Terms and Conditions

( ).http://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-support-terms-conditions.pdf

VMware, Inc.

Kathy Twomey

Director, Partner Program Lifecycle Management

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 66 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 67 of 71 3

December, 6th, 2021

To whom this may concern:

RE: Manufacturers Comfort Letter of Support

Thank you for your interest in XMedius Solutions / OpenText fax solutions. We are pleased to provide confirmation of the following:

• Hye Tech Network & Security Solutions, Inc. are an authorized, reseller of XMedius software and cloud solutions.

If I can offer further information, or additional clarification, please do not hesitate to contact me directly, Yours sincerely, Tom Coombs

Director, Sales North America (XMedius Solutions) tcoombs@opentext.com

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 68 of 71 3

ZENDESK, INC. 989 MARKET STREET SAN FRANCISCO, CA 94103; TEL: 415-458-7506

SENT VIA ELECTRONIC MAIL ONLY

November 30, 2021 LETTER OF AUTHORIZATION

HyeTech Network and Security Solutions, LLC

10235 S 51st St

Zendesk, Inc. (“Zendesk”) confirms that HyeTech Network and Security Solutions, LLC (“HyeTech”) is one of Zendesk’s commercially contracted resellers. Details of the reseller agreement between Zendesk and

HyeTech are confidential and cannot be disclosed. HyeTech is authorized to resell Zendesk’s software and to resell implementation services and technical support of Zendesk’s software to its customers.

Beth Friday Senior Vice President, Customer Engagement

Zendesk, Inc.

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 69 of 71 3

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 70 of 71 3

Zoom Video Communications, Inc.

55 Almaden Blvd, Suite 600, San Jose, CA 95113 zoom.us | 1.888.799.9666

December 1, 2021

Zoom Video Communications, a company incorporated under the laws of the United States and the State of Delaware, hereby confirms that Hye Tech Network & Security Solutions, LLC having its principal place of business at 4802 E Ray Rd #23-414 Phoenix , AZ 85044 is a fully authorized Zoom Reseller in the Zoom Channel Partner Program.

Hye Tech Network & Security Solutions, LLC and its subsidiaries are authorized to sell, configure and install Zoom Video Communications services and are in good standing since

November 2021.

Thank you, Bonni-Jo Salazar, Global Partner Programs

Bonnijo.salazar@zoom.us

+1 (650) 291.1244

Network and Telephony Equipment and Services

Arizona Department of Administration

State Procurement Office

Page 71 of 71 3

Zscaler, Inc. | 120 Holger Way, San Jose, CA 95134 | www.zscaler.com

RE: Authorized Reseller – ________________________

To Whom It May Concern:

This letter shall confirm that ___________________________ (“_________________”) is an authorized reseller of Zscaler, Inc. (“Zscaler”) pursuant to a Reseller Agreement between Zscaler and _________________. As such, _________________ is able to resell all Zscaler products and services.

Below is the appropriate point of contact at Zscaler should you have any questions or require additional information.

Sincerely, Jugnu Bhatia Chief Accounting Officer Zscaler, Inc.

HyeTech Network & Security Solutions LLC Hye TechHyeTech Network & Security Solutions LLC

Hye TechHyeTech Network & Security Solutions LLC Hye TechHyeTech Network & Security Solutions LLC

Sara Avery

Regional Sales manager -SLED Rockies savery@zscaler.com 303.898.2487

November 12th, 2021

Manufacturer Authorization Letters

File details come from the government source that posted it. Updated .