Postal_Square_Building_CFM_RFP_-_47PM0717R0002.pdf

REQUEST FOR PROPOSAL

(RFP)

U.S. GENERAL SERVICES ADMINISTRATION

National Capital Region

301 7th Street, SW, Room 6663

Washington DC 20407

PROJECT: Consolidated Facilities Maintenance (CFM) for the

Postal Square Building

SOLICITATION NO: EQWPME-17-0031

FOR A SINGLE AWARD OF A FIRM FIXED PRICED

IDIQ CONTRACT

ISSUE DATE: August 4, 2017

CLOSING DATE & TIME: September 1, 2017@ 2:00 PM (EST)

Cut-off date for Receipt of Questions: 2:00 PM Eastern Standard Time on July 07, 2017

Site Visit Dates: Wednesday, August 16, 2017 @ 10:00 am (EST); Thursday, August 17, 2017 @ 9:00 am (EST)

Please see attached “Site Visit Information” Document

PROPOSAL DUE TO: ELECTRONIC SUBMISSION via email at foluke.tate@gsa.gov/olivia.flowers@gsa.gov

Attention: Foluké J. Tate, Contract Specialist/Olivia Clark-Flowers, Contract Specialist

SOLICITATION NUMBER: 47PM0717R0002

SERVICE: CONSOLIDATED FACILITIES MANAGEMENT

Operations and Maintenance, Custodial, Vertical Transportation and Related Services

LOCATION(S): 2 Massachusetts Avenue, N.E Washington, DC 20212

TENATIVE PERIOD OF PERFORMANCE: November 1, 2017 – October 31, 2018

THIS PROCUREMENT HAS BEEN SET-ASIDE FOR

8(a) Business Development Program ONLY.

mailto:foluke.tate@gsa.gov mailto:olivia.flowers@gsa.gov

Table of Contents

Section I

General Information……………………………………………………………………….3

Section II

Standard Form 1449 Solicitation/Contract/Order for Commercial Items(a)……...………5

Section III

Statement of Objectives/Ordering

Procedures………………………………………………………………………………..17

Section IV

Contract

Clauses(c)……………………………………………………………………………

Section V

Contract Documents, Exhibits, and Attachments (d)……………….…………………..128

Section VI

Solicitation Provisions (e)………………………………………………………………271

Section VII

Instructions, Conditions and Notices to

Offerors………………………………………………………………………………

Section VIII

Basis for Award/ Evaluation Factors for

Award…………………………………………………………………………………...278

Section IX

Offeror Representations and

Certifications………………..…………………………………………………………..282

Section I

General Information

This solicitation contains a Consolidated Facilities Management (CFM) work statement for a performance-based service. The CFM approach combines facilities related contracts into a single contract designed to reduce administrative costs and simplify the management of various building services. The performance-based service means that the Government has described WHAT is to be accomplished, NOT HOW to accomplish it, and states a basis for determining whether finished work meets the Government quality requirements. It does not state detailed procedures for accomplishing the work unless there are safety, security or communication requirements.

It is the responsibility of the Contractor to ensure that they build into their bid/proposal price, the necessary hours that it will take to meet the performance standards specified. The Contractor will be required to maintain a quality control program to ensure that the requirements of this contract are met.

The Contractor shall provide the management, administrative, supervision, labor, sub-contractors, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate, and assure effective completion of Preventive Maintenance services, repair of building operating equipment and systems as described in this contract. The Contractor shall be responsible for needed engineering services and reimbursable building alterations of building equipment including, but not limited to: All elevators on the premises, custodial and trash/debris removal services and all miscellaneous work associated with complete building facility management at the building. The Contractor will determine how much labor is needed to perform the tasks, what methods will be used to complete the job and which supplies, materials and equipment are needed.

AUTHORIZED REPRESENTATIVES

The following individuals are designated as the authorized GSA representatives under this Solicitation:

Contracting Specialists

Name: Foluké J. Tate. Olivia Clark-Flowers

Address: 7th & D Streets, SW #6663 7th & D Streets, SW #6663

Washington, DC 20407 Washington, DC 20407

Telephone: 202-969-5619 202-604-8489

Email: foluke.tate@gsa.gov olivia.flowers@gsa.gov mailto:foluke.tate@gsa.gov mailto:olivia.flowers@gsa.gov

Contracting Officer

Name: Elaina Walker

Address: 7th & D Streets, SW #7719

Washington, DC 20407

Telephone: 202-260-4388

Email: Elaina.Walker@gsa.gov mailto:Elaina.Walker@gsa.gov

Section II

Standard Form 1449 – Solicitation/Contract/Order for

Commercial Items (a)

RESERVED

SERVICES, ORDERING AND PRICES

DESCRIPTION OF SERVICES

II.1 GENERAL SUMMARY

The Contractor shall provide all management, administrative, supervision, labor, subcontractors, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate, and assure effective performance of all services described herein. The Contractor shall be responsible for needed operation and maintenance services and reimbursable building alterations of building equipment.

The Contractor is also responsible for all elevators on the premises, custodial and trash/debris removal services and all miscellaneous work associated with complete building facility management at the building.

Materials, supplies, and equipment should be selected and used in a manner that reduces exposure of hazardous materials, chemicals, airborne particles, etc., that reduce the impact on the environment as compared to other products and services used for the same purpose, in accordance with Executive Order

13101 (http://www.epa.gov/docs/fedrgstr/eo/eo/13101.htm) and RCRA Section 6002: Comprehensive

Procurement Guidelines (http://www.epa.gov/cop/products/tissue.htm). The Contractor will determine how much labor is needed to perform the tasks, what methods will be used to complete the contract and which supplies, materials and equipment are needed.

Please ensure that the Contractor is using this productivity rate in calculating man-hours.

II.2 TRAVEL

Travel shall not be reimbursable, except as provided in the following paragraphs: The services required by this contract are expected to be within the geographic boundaries of the GSA National Capital Region

(NCR). The NCR includes the District of Columbia; the city of Baltimore, the counties of Montgomery, Prince Georges, Howard, Anne Arundel, and Baltimore in Maryland; the cities of Alexandria, Falls Church and Fairfax and Manassas, and the counties of Arlington, Fairfax, Prince William and Loudoun in Virginia.

There will be no reimbursement for travel within the GSA NCR.

Any reimbursable travel to be allowed must be authorized by the Contracting Officer (CO) in advance as a contract change order. The Contracting Officer’s Representative (COR) and the Contractor shall establish, through bilateral contract modification, the allowable travel reimbursement per visit to sites in cities or locations outside of the GSA NCR. In negotiating the fixed price for such travel, the allowable per diem cost shall not exceed the rates set forth in the Federal Travel Regulations in effect at the time that the work order is negotiated. In addition, and to the extent the CO authorizes reimbursable travel, all travel by privately owned vehicles outside of the GSA NCR will be reimbursed on Federal Travel Regulations mileage rates.

No travel reimbursement outside of GSA NCR will be allowed unless the Contractor provides sufficient written evidence of costs incurred, including receipts, registers or other information as may be required by the COR.

II.3 CONTRACT EFFECTIVE PERIOD

Base Period: 365 days after date of award and notice to proceed.

Option 1: 365 days after date of option exercise and notice to proceed.

Option 2: 365 days after date of option exercise and notice to proceed.

Option 3: 365 days after date of option exercise and notice to proceed.

Option 4: 365 days after date of option exercise and notice to proceed.

II.4 PLACE OF PERFORMANCE

Postal Square Building

2 Mass Avenue, NE

Washington, DC 20212 http://www.epa.gov/docs/

II.5 FIRM FIXED PRICE

Contractors shall quote a price for all contract line items in order to be considered for award. See Schedule

B for the complete scope of services.

For the price evaluation, the Government will evaluate price proposals of offerors for award purposes by adding the total price for all options and above standard services to the total price for the Base Contract.

Award of options will not obligate the Government to exercise them.

II.6 ABOVE STANDARD SERVICES

a. Maximum Total Amount for Above Standard Services: The additional work under the base year and each of the option years will each have a Minimum Order Amount of $1,000.00 and

Maximum Order Limit (MOL) of $2,000,000.00.

b. Additional services will be procured through the issuance of contract task orders as requirements occur. Contract task orders will be issued using the GSA Form 300, titled “Order for Supplies and

Services.” A GSA Form 300-A may be used for continuation sheets when necessary. Attachments forming part of each contract work order may also be used for lengthy statements of work, etc. All contract task orders will be priced with an appropriate fixed dollar value and indicate a performance period for the required services. The task order performance period may extend beyond the expiration date of the current contract effective period (The end date for either the base year or exercised option years whichever is latest). Task orders, and associated modifications, must be signed by the Contracting Officer or a designated Contracting Officer’s Representative

(COR) to be valid. (The Contracting Officer will designated COR’s in writing.) The GSA Form

300 or SF30 will also be used to modify issued task orders when necessary.

c. The hourly contract man-hour rates shall be used for pricing the level of effort in each contract task order. Rates for disciplines not included in the initial contract must be priced and incorporated by modification to the basic contract before being used in contract task orders unless adequate cost and pricing data is available to demonstrate the reasonableness of the rate/cost.

d. When authorized or requested by the Government, reimbursable incidental expenses required in connection with the work scope shall be included as part of the cost breakdown in the proposal.

The firm fixed price for each contract task order will be based on fixed hourly rates established in the contract for the effective period(s) when they will be performed, the negotiated level of effort for each required discipline, travel (if authorized), miscellaneous items, reproduction costs, deliverables, and all other terms agreed upon by the parties.

e. II.6.1 Hourly Rates for II.5 and II.6

f. The estimated hours provided on the attached spreadsheets are for evaluation purposes only. They are not intended to provide any indication of the amount of additional work that the government may or may not request under the contract.

g. The hourly rates proposed by the Contractor and accepted at contract award for each respective performance period, i.e., the base year or one of the four option years, are to be fixed for the duration of that period, including any short term extensions to the last option period not exceeding six (6) months.

h. In developing the required hourly rates, the Contractor shall include all allowable profit, overhead, applicable taxes, and general condition costs to include home office support, anticipated company-wide increases, fringe benefits, individual employee promotions, all direct labor costs, computer time, data entry, carrier/messenger services, local travel, supplies, equipment and communication services associated with this contract.

i. The hourly rates listed and accepted at contract award will be the rates that will be used as the basis for pricing future task orders issued under this contract. The base year and each option period are to be separately priced.

II.7 PRICING SHEETS

II.7.1 Summary

Period FFP Above

Standard

Services

Total

Base $ $ $

Option I $ $ $

Option II $ $ $

Option III $ $ $

Option IV $ $ $

Total Evaluated Price $ $ $

II.7.1 Base Period

Item No. TASK/ DESCRIPTION/LABOR

CATEGORY

ESTIMATED

NUMBER

OF HOURS

LABOR

RATE

NTE

CEILING

0007 TRANSITION IN SERVICES 30 Days

0007A [INSERT CONTRACTOR PROPOSED

LABOR CATEGORY(s) TO PERFORM

THIS TASK.]

Item No. Supplies/Services Unit Firm Fixed Price

0001 Facilities Management 12 months $

0002 Operations and Maintenance and Related

Services

12 months $

0003 Operations and Maintenance, Above

Standard Services

12 months $

0004 Elevator Maintenance 12 months $

0005 Elevator Maintenance, Above Standard

Services

12 months $

0006 Custodial Services 12 months $

Subtotal $

II.7.3 Option 1

1001 Facilities Management 12 months $

1002 Operations and Maintenance and Related

Services

12 months $

1003 Operations and Maintenance, Above

Standard Services

12 months $

1004 Elevator Maintenance 12 months $

1005 Elevator Maintenance, Above Standard

Services

12 months $

1006 Custodial Services 12 months $

II.7.4 Option 2

2001 Facilities Management 12 months $

2002 Standard Services: Operations and

Maintenances and Related Services

12 months $

2003 Operations and Maintenance, Above

Standard Services

12 months $

2004 Elevator Maintenance 12 months $

2005 Elevator Maintenance, Above Standard

Services

12 months $

2006 Custodial Services 12 months $

II.7.5 Option 3

3001 Facilities Management 12 months $

3002 Operations and Maintenance and Related

Services

12 months $

3003 Operations and Maintenance, Above

Standard Services

12 months $

3004 Elevator Maintenance 12 months $

3005 Elevator Maintenance, Above Standard

Services

12 months $

3006 Custodial Services 12 months $

Subtotal D

II.7.6 Option 4

4001 Facilities Management 12 months $

4002 Operations and Maintenance and Related

Services

12 months $

4003 Operations and Maintenance, Above

Standard Services

12 months $

4004 Elevator Maintenance 12 months $

4005 Elevator Maintenance, Above Standard

Services

12 months $

4006 Custodial Services 12 months $

Subtotal E

II.7.7 Above Standard Services

II.7.7.1 Above Standard Services: Base Period

Labor Category Estimated Hrs./Year Unit Total

Reimbursable Operations

And Maintenance At Other

Than Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Team)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Single

Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Team)

2300 Hourly Rate $

Reimbursable Emergency

Callbacks for Elevator

Maintenance Repairs

(Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Operations

(Single Journeyman)

2300 Hourly Rate $

Reimbursable

Miscellaneous Work

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable

Miscellaneous Work At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Window

Washing

Entire Building $

Reimbursable Window

Blind Cleaning

Per Blind $

Reimbursable Carpet

Shampooing

Rate Per Square

Foot

Reimbursable Floor

Stripping and Finishing

Rate Per Square

Foot

Reimbursable Laborer w/ shovel (Snow Removal)

2300 Hourly Rate $

Reimbursable Laborer w/ snow blower (Snow

Removal)

2300 Hourly Rate $

Reimbursable

Plow/Spreader Truck

(Snow Removal)

2300 Hourly Rate $

Reimbursable Plow Truck

4 x 4 2300 Hourly Rate $

Moving Equipment into

Site.

2300 Hourly Rate $

Moving Equipment off

Site.

2300 Hourly Rate $

Reimbursable “Bobcat” 2300 Hourly Rate $

Reimbursable Ice/Snow

Melt (50 lb. bag)

Per Bag $

Reimbursable Urea (50 lb.

bag

Per Bag $

Sand Per Ton $

Total NA NA $H

II.7.7.2 Above Standard Services: Option 1

And Maintenance At Other

Than Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Team)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Single

Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Team)

2300 Hourly Rate $

Reimbursable Emergency

Callbacks for Elevator

Maintenance Repairs

(Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Operations

(Single Journeyman)

2300 Hourly Rate $

Reimbursable

Miscellaneous Work

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable

Miscellaneous Work At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Window

Washing

Entire Building $

Reimbursable Window

Blind Cleaning

Per Blind $

Reimbursable Carpet

Shampooing

Rate Per Square

Foot

Reimbursable Floor

Stripping and Finishing

Rate Per Square

Foot

Reimbursable Laborer w/ shovel (Snow Removal) 2300 Hourly Rate $

Reimbursable Laborer w/ snow blower (Snow

Removal)

2300 Hourly Rate $

Reimbursable

Plow/Spreader Truck

(Snow Removal)

2300 Hourly Rate $

Reimbursable Plow Truck

4 x 4 2300 Hourly Rate $

Moving Equipment into

Site.

2300 Hourly Rate $

Moving Equip. off Site. 2300 Hourly Rate $

Reimbursable “Bobcat” 2300 Hourly Rate $

Reimbursable Ice/Snow

Melt (50 lb. bag)

Per Bag $

Reimbursable Urea (50 lb.

bag

Per Bag $

II.7.7.3 Above Standard Services: Option 2

And Maintenance At Other

Than Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Team)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Single

Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Team)

2300 Hourly Rate $

Reimbursable Emergency

Callbacks for Elevator

Maintenance Repairs

(Single Journeyman)

Reimbursable Elevator

Maintenance Operations

(Single Journeyman)

2300 Hourly Rate $

Reimbursable

Miscellaneous Work

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable

Miscellaneous Work At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Window

Washing

Entire Building $

Reimbursable Window

Blind Cleaning

Per Blind $

Reimbursable Carpet

Shampooing

Rate Per Square

Foot

Reimbursable Floor

Stripping and Finishing

Rate Per Square

Foot

Reimbursable Laborer w/ shovel (Snow Removal) 2300 Hourly Rate $

Reimbursable Laborer w/ snow blower (Snow

Removal)

2300 Hourly Rate $

Reimbursable

Plow/Spreader Truck

(Snow Removal)

2300 Hourly Rate $

Reimbursable Plow Truck

4 x 4 2300 Hourly Rate $

Moving Equipment into

Site.

2300 Hourly Rate $

Moving Equipment off

Site.

2300 Hourly Rate $

Reimbursable “Bobcat” 2300 Hourly Rate $

Reimbursable Ice/Snow

Melt (50 lb. bag)

Per Bag $

Reimbursable Urea (50 lb.

bag

Per Bag $

II.7.7.4 Above Standard Services: Option 3

And Maintenance At Other

Than Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs

During Occupant Work

Hours

Reimbursable Repairs At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Team)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Single

Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Team)

2300 Hourly Rate $

Reimbursable Emergency

Callbacks for Elevator

Maintenance Repairs

(Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Operations

(Single Journeyman)

2300 Hourly Rate $

Reimbursable

Miscellaneous Work

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable

Miscellaneous Work At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Window

Washing

Entire Building $

Reimbursable Window

Blind Cleaning

Per Blind $

Reimbursable Carpet

Shampooing

Rate Per Square

Foot

Reimbursable Floor

Stripping and Finishing

Rate Per Square

Foot

Reimbursable Laborer w/ shovel (Snow Removal) 2300 Hourly Rate $

Reimbursable Laborer w/ snow blower (Snow

Removal)

2300 Hourly Rate $

Reimbursable

Plow/Spreader Truck

(Snow Removal)

2300 Hourly Rate $

Reimbursable Plow Truck

4 x 4 2300 Hourly Rate $

Moving Equipment into

Site.

Moving Equipment off

Site.

2300 Hourly Rate $

Reimbursable “Bobcat” 2300 Hourly Rate $

Reimbursable Ice/Snow

Melt (50 lb. bag)

Per Bag $

Reimbursable Urea (50 lb.

bag

Per Bag $

II.7.7.5 Above Standard Services: Option 4

And Maintenance At Other

Than Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable Repairs At

Other Than Occupant

Work Hours

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs

During Occupant Work

Hours (Team)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Single

Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Repairs At

Other Than Occupant

Work Hours (Team)

2300 Hourly Rate $

Reimbursable Emergency

Callbacks for Elevator

Maintenance Repairs

(Single Journeyman)

2300 Hourly Rate $

Reimbursable Elevator

Maintenance Operations

(Single Journeyman)

2300 Hourly Rate $

Reimbursable

Miscellaneous Work

During Occupant Work

Hours

2300 Hourly Rate $

Reimbursable

Miscellaneous Work At

Other Than Occupant

Work Hours

Reimbursable Window

Washing

Entire Building $

Reimbursable Window

Blind Cleaning

Per Blind $

Reimbursable Carpet

Shampooing

Rate Per Square

Foot

Reimbursable Floor

Stripping and Finishing

Rate Per Square

Foot

Reimbursable Laborer w/ shovel (Snow Removal) 2300 Hourly Rate $

Reimbursable Laborer w/ snow blower (Snow

Removal)

2300 Hourly Rate $

Reimbursable

Plow/Spreader Truck

(Snow Removal)

2300 Hourly Rate $

Reimbursable Plow Truck

4 x 4 2300 Hourly Rate $

Moving Equipment into

Site.

2300 Hourly Rate $

Moving Equipment off

Site.

2300 Hourly Rate $

Reimbursable “Bobcat” 2300 Hourly Rate $

Reimbursable Ice/Snow

Melt (50 lb. bag)

Per Bag $

Reimbursable Urea (50 lb.

bag

Per Bag $

Total NA NA $

Section III

Description/Specification/Statement of Work

Introduction

This is a Performance Based Service Contract and the success of the Contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer. Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the Contractor. A higher level of effective communication between the Government and Contractor is essential for partnering and performance based service contract to succeed. The success of this Contract is shared between the

Government and the Contractor.

With some exceptions, as a performance-based contract, the requirements are stated in terms of desired results with associated quality standards.

In this Contract, more emphasis is placed on the Contractor’s self-management of quality, rather than an external inspection by Government Inspectors, although that is a part of this Contract as well. All parties should act proactively to reduce service cost, therein providing an incentive for the Contractor.

The Contractor, through innovation, technology, or other means, shall perform the required maintenance of these facilities by following our Guiding Principles for Sustainable Existing Buildings:

I. Employ Integrated Assessment, Operation and Management Principles

a. In conjunction with the Contract Officer (CO) or designee establish operational performance goals for energy, water, material use and recycling, and indoor environmental quality, and ensure incorporation of these goals throughout the lifecycle of this Contract.

b. Ensure that operating decisions are carried out with regard to sustainable operations.

c. Meet ASHRAE standards as noted throughout the SOW for thermal comfort and indoor air quality.

d. Use low emitting materials VOC (Volatile organic compounds) or other for maintenance. In particular, use products that have low pollutant emissions, adhesives, sealants, and solvents.

e. Use products meeting or exceeding EPA’s recycled content recommendations for building maintenance. For other products such as ceiling tiles, use materials with recycled content. For more information, see EPA’s Comprehensive Procurement Guideline website.

f. Use materials with the highest content level per USDA’s bio-based content recommendations for maintenance of or use in the building.

g. Use environmentally sustainable products that have a lesser or reduced effect on human health and the environment. See the Green Products Compilation.

h. Provide salvage, reuse and recycling services for waste generated from building operations, maintenance, and repair and discarded equipment.

i. Eliminate the use of ozone depleting compounds where alternative environmentally sustainable products are available consistent with the Clean Air Act.

II. Optimize Energy Performance – GSA is in the process of optimizing energy performance through many means and processes. Operate all equipment to optimize efficiency to reduce energy use and otherwise seek operating costs reductions wherever possible.

III. Protect and Conserve Water where possible inside and outside. Metering systems may be already installed or will be installed in government buildings to aid in reducing consumption. Where available, use

EPA’s Water Sense-labeled products or other water conserving products.

IV. Be aware that the building and management involved with this Contract may be in the process of establishing processes, instituting plans, and operational procedures to meet energy efficiency goals either through receiving an ENERGY STAR rating, Smart Building/GSAlink technology, or comparable programs. The Contractor will play an integral part of obtaining these goals and should be aware of the programs and processes.

V. The purpose of partnering is to adopt procedures wherein the Contract and Government work together in achieving Contract objectives. Partnering involves the development of a cooperative management team that seeks to identify compatible interests, and common goals and objectives.

VI. This is a fixed-price Contract and while working with the Government in obtaining goals the Contractor is motivated to find improved methods of performance in order to increase its profits. Results of an effective partnership should reflect a “mutual win” situation.

III.1 OPERATION AND MAINTENANCE

III.1.1 OPERATION AND MAINTENANACE (O&M) PERFORMANCE BASED STATEMENT OF

WORK (PBSOW)

III.1.1.1 Contractor Responsibility for Equipment and Systems The Contractor shall provide management, supervision, labor, materials, equipment and supplies, administrative, subcontracts, reimbursable building alterations, and is responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems located within the property line of the Postal Square Building, to include the following:

a. Electrical systems and equipment. (Required parts identified on the manufacturer’s parts list and all products and components installed as part of the system).

b. Mechanical systems and equipment (which includes all functional and moving parts that make the system work), plumbing, Building Automation System (BAS) where applicable (where BAS/

ECMS systems are connected to the GSA network, the Contractor’s employees will need to obtain a GSA ENT account to access systems) and heating, ventilation, exhaust systems and air conditioning (HVAC) systems and equipment.

c. Fire protection and life safety systems and equipment.

d. All control systems that are within the scope of this Contract. All Building Automation Systems

(BAS), Public Address Systems, and Computerized Lighting Systems that are within the scope of this Contract (BAS, and Computerized software maintenance is excluded).

e. Architectural and structural systems, fixtures, and equipment within the site (to the property line).

f. Service request desk operations as identified in Section III.1.8.4 to include record keeping using a computerized maintenance management system (CMMS) if available or by other means as well as other administrative functions.

g. RESERVED

h. RESERVED

i. Locks, and related keying systems.

j. RESERVED

k. Elevator and Elevator Maintenance systems.

l. RESERVED

m. Storm drainage systems - reduce storm water pollution by minimizing discharges and runoff to the storm sewer system and environment.

n. The Contractor shall complete roofing system investigations and repairs not covered under warranty.

o. The Contractor shall maintain and repair U.S. flag pole, lighting and pulley system.

p. The Contractor shall maintain kitchen/concessions area drains.

q. RESERVED

r. Custodial and related services.

III.1.1.2 Contractor Responsibilities for Management and Communication

The Contractor Shall:

a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

b. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building.

c. Implement an effective Quality Control Plan (QCP).

d. Implement an effective service call system, as specified under the Special Requirements section of this contract that results in prompt, professional, and courteous resolution of tenant concerns.

e. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed, provide work schedules, provide a major equipment and critical system break down or impairment form, and provide other pertinent information needed by the CO or designee.

f. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

g. Provide training to their employees that will stress stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment and packaging. Provide documentation that their employees are completing training in the core competences and participating in continual educational training according to the Federal Building Personnel

Training Act. Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances (H.15. Personnel Qualifications).

h. Federal Requirements: the Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions. The Contractor shall obtain all applicable licenses training, and permits. If a change in law or regulation requires the

Contractor to implement an action that will result in an increase or decrease in Contract price, the

Contractor shall implement the required action and within 30 calendar days submit to the CO or their designee a price proposal for such change. If the CO or their designee determines an equitable adjustment is substantiated a modification to the Contract will be issued.

III.1.1.3 Exclusions

Excluded from this scope are:

a. RESERVED

b. Security systems (does not include mechanical components of the door, closers, keepers, hinges, etc)

c. Telecommunication systems.

d. Equipment owned and operated by tenant agencies. (Except as requested by agencies on a reimbursable basis.)

e. Furnishings (not installed as fixtures).

f. Kitchen appliances and equipment (but grease traps with associated piping are included in the scope).

g. Equipment owned by servicing public utilities.

h. Upgrade of software or software licenses (to include building automation systems (BAS) and

CMMS

i. Fitness center equipment.

j. RESERVED

III.1.2 DEFINITIONS

C. 1.2.1 Acceptance

“Acceptance” means an authorized representative of the Government has inspected and agreed that the work meets all requirements of this contract, to include documentation requirements.

III.1.2.2 Acts of God

These are unanticipated grave natural disasters or other natural phenomenon of an exceptional, inevitable, and irresistible character; the effects of which could not have been prevented or avoided by the exercise of due care or foresight.

III.1.2.3 Above Standard Services “Additional services” are indefinite quantity requirements that are outside of the Basic Services and that the

Contractor will provide at an additional cost to the Government. The cost will, include all labor, supervision, supplies and materials. The CO or their designee will issue a separate task order before work may proceed.

III.1.2.4 Advanced Meters Advanced meters are those that have the capability to measure and record interval data (at least hourly for electricity), and communicate the data to a remote location in a format that can be easily integrated into an advanced metering system.

III.1.2.5 Advanced Metering Systems

A system that collects time-differentiated energy usage data from advanced meters via a network system on either an on-request or defined schedule basis. The system shall have the capability to read real and lapsed time power usage, trend data (KW usage), and cost reporting (KWH readings) data, and power factor. This collected information will support energy use management, procurement, and operations, U.S. Department of Energy, EERE: Guidance for Electric Metering in Federal Buildings, (February 3, 2006).

III.1.2.6 Approval

“Approval” means the Government has reviewed submittals, deliverables, and administrative documents

(e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) and has determined the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

III.1.2.7 Architectural and Structural

“Architectural and structural” systems include all building structure, envelope, building improvements and finishes, and site improvements (e.g., paving, walkways, asphalt, etc.) to the property line.

III.1.2.8 Basic Services

The Basic Services of the contract consist of the contract requirements for which the Contractor is paid as a base price, i.e., the requirements established by the Performance-Based Statement of Work (PBSOW) and related general and administrative requirements.

III.1.2.8.1 Above Basic Services Above Basic Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

III.1.2.9 Building

A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

III.1.2.10 Building Automation System (BAS)

The “building automation system” is a system controlling and monitoring building HVAC, and possibly other systems, to include all device, field, and global controllers, instrumentation, networking infrastructure, computers and peripherals, software, programming, database files, and licenses.

III.1.2.11 Building Operating Plan

The “building operating plan” is a mandatory plan that the Contractor prepares for Government approval that describes the Contractor’s program for operating and maintaining the building, to include both normal circumstances and contingencies.

III.1.2.12 Cleanable Square Feet

This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, closets, mechanical rooms, storage rooms, raised floor computer rooms, etc.

III.1.2.13 Commissioning A practice used to optimize and verify performance of fundamental building systems.

III.1.2.14 Ongoing Commissioning

The practice of optimizing system performance by continuing to fine-tune equipment so will result in actively preventing problems for the lifetime of the building. GSA’s Ongoing Commissioning efforts will focus on maintaining the facility in the optimized state resulting from TBC and Re/Retro Commissioning efforts. GSA will achieve this through its relationship with its service providers (Operations and

Maintenance/Custodial/Repair and Alterations/IT/Utilities) and the use of technology (networked systems/Advanced Meters/Smart Buildings).

III.1.2.15 Computerized Maintenance Management System (CMMS)

A “computerized maintenance management system” is a database and application software package that automates the O&M and repairs record keeping requirements. A CMMS is designed to enhance efficiency and effectiveness of maintenance activities. Typical features include planning, scheduling and monitoring of work orders and maintenance needs.

The National CMMS (N-CMMS) is a central repository (Database) for all maintainable GSA Assets. The

N-CMMS provides a mandatory, Agency-Wide means and method for processing and reporting all maintenance work done for GSA regardless of Region or Contractor.

III.1.2.16 Consumable Parts

“Consumable parts” or components are parts or components that customarily require regular replacement in a maintenance program and shall be disposed of properly. Examples include, but are not limited to: oil, grease, belts, filters, ballasts, lamps, etc.

The Contractor is responsible for any consumables (including fuel) used during day-to-day operation of a generator, i.e., exercising the generator, testing, etc. Operation of a generator for an extended period or due to a power loss would be treated as a reimbursable expense. If the operation of the generator is caused by

Contractor negligence, the Contractor shall be liable for the full cost of refueling, any other provisions notwithstanding

III.1.2.17 Contracting Officer (CO)

Contracting Officer (CO) has the overall responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules.

However, the CO may delegate certain other responsibilities to authorized Government representatives.

III.1.2.18 Contracting Officer's Representative (COR) or Designee

Contracting Officer's Representatives (COR) or their designee shall be appointed by letter from the CO.

CORs or designees will be the primary Government representatives for the administration of Contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

III.1.2.19 Contractor

“Contractor” as used in this document refers to the company or firm awarded this contract.

III.1.2.20 Contractor’s Other Than Normal Working/Duty Hours

Hours other than those identified as Normal Working Hours.

III.1.2.21 Controls and Control System

A “control system” is any low-voltage control, communication and monitoring system, including but not limited to stand alone devices, field and global controllers; instrumentation; networking infrastructure;

computers and peripherals; software; programming; database files; and licenses. Examples are the BAS, Advance Metering System (AMS), and lighting control systems. Fire protection systems and security systems are excluded from this definition for purposes of this contract and are defined separately. Gateway devices and mapping software and files for data interchange between a control system and a fire protection or security system are considered part of the control system.

III.1.2.22 Custodial

Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

III.1.2.23 Defective Service

A unit of service that does not conform with specified contract requirements.

III.1.2.24 Electrical

All building and site systems of the types generally included in Division 16 in R.S. Means Facilities

Construction Cost Data, with the exception of Control Systems, Telecommunication Systems, Security

Systems, and equipment owned by a servicing public utility.

III.1.2.25 Elevator

All building systems of the types generally included in Division 14 in R.S. Means Facilities Construction

Cost Data, but not including supporting Electrical and HVAC equipment.

III.1.2.26 Emergency

The term “Emergency” includes bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes. The term does not apply to civil defense matters such as potential or actual enemy attacks.

III.1.2.27 Emergency Callback

An “emergency callback” is a service request or other request for service placed outside of normal working hours and of such a nature that response cannot wait for the resumption of the next day’s normal working hours.

III.1.2.28 Environmentally Sustainable

Products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, products and chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Attributes of environmentally sustainable products include those that are energy efficient, water-efficient, biodegradable, environmentally preferable, non-ozone depleting, contain recycle content, non or less toxic, EPA-designated and bio based.

III.1.2.29 Equipment Inventory

III.1.2.29.1 Partial Inventory or Equipment List

A Partial Inventory is a facility equipment list that is not tied directly to any specific standard, maintenance schedule, or controlled process. Partial inventories can be similar to paper or digital equipment lists given to a facility after construction.

III.1.2.29.2 Preventive Maintenance (PM) Inventory

APM inventory is an inventory of all the equipment within a facility that requires preventive maintenance.

Non-preventive maintenance equipment is not included in this inventory. Ensure contract denotes per applicable equipment inventory section for the level of preventive maintenance inventory; whether it includes mechanical, electrical, fire safety, etc.

III.1.2.29.3 Component-Level Inventory

A Component Level inventory includes PM and Non-PM equipment down to the component, or product, level. A component-level inventory normally consists of equipment that conveys with the facility during transfer of ownership or is tracked, serviced, repaired, or maintained by the organization. Component-level inventories are as in-depth as possible for an existing building without actually performing destructive testing to determine what is behind the walls or underground. This type of inventory does not normally include disposable inventories such as supplies. For example: A component-level inventory would contain lighting fixtures but not contain light bulbs, electrical outlets, or mounting hardware.

III.1.2.29.4 Complete Inventory

A Complete inventory includes all equipment within the building envelope and site boundaries. Complete inventories capture the equipment that a component-level inventory is not able to capture. Complete inventories are normally obtainable only after new construction.

III.1.2.30 Existing Deficiency List Report The “existing deficiency list report” or “existing deficiency list” is a list of deficiencies that may exist in the equipment and systems covered by this performance-based statement of work , as well as the

Contractor's itemized price (including, but not limited to, labor, materials, overhead, and profit) for correcting each deficiency.

III.1.2.31 Exterior

This includes entrances; landings; steps; sidewalks; parking areas; arcades; courts; planters; lawns;

irrigation systems; fountains; security bollards; gates; fences; flagpoles; building-mounted, pole, and ground lighting; etc. located adjacent to the facility extending to the legal property line.

III.1.2.32 Federally Equipped Food Service

This is a facility in Federal Government space where the Government procures and maintains the inventory of food service storage, preparation, cooking and hot and cold holding equipment.

III.1.2.33 Federal Holidays

“Federal Holidays” for the purposes of this contract are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal holidays fall on weekends, a weekday is typically designated as the holiday. Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on a Sunday are observed on the following Monday. Veterans’ Day is always on the 11th of

November and Thanksgiving is always the 3rd Thursday of November.

III.1.2.34 Federal Executive Holidays, Unanticipated

Unanticipated holidays declared by the president will count as Federal holidays. As long as the Contractor pays employees as if it were an anticipated Federal holiday, the Contractor will be paid for the unanticipated holiday as if it were a normal Federal Holiday.

III.1.2.35 Fire Protection and Life Safety Systems

“Fire protection and life safety systems “ are systems and equipment installed in the building to (1) detect fire and products of combustion, (2) notify building occupants and emergency responders, (3) initiate smoke control systems (4) initiate fire suppression systems, (5) control or suppress fires and (6) facilitate or enhance emergency egress. These systems also may communicate with other major building systems for fire and smoke control, elevator recall, and utilities control. Life safety systems and equipment includes emergency lighting, exit signage, special egress door locking arrangements, and exit stair markings.

III.1.2.36 Furnishings

All equipment of the types generally included in Division 11 and 12 in R.S. Means Facilities Construction

Cost Data.

III.1.2.37 General Program

The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the

Occupational Safety and Health Act (OSHA) and NIBS.

III.1.2.38 Green Cleaning

Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

III.1.2.39 Guiding Principles for Sustainable Existing Buildings

A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution in building operations and activities. The result is to reduce the environmental impact of the Federal government, which will expand and complement the building design economy, utility, durability, and comfort. The common objective is to reduce the overall impact of the building environment on human health and the natural environment by:

a. Improving energy efficiency and reductions in greenhouse gas emissions.

b. Reducing water consumption intensity.

c. Acquiring green products and services.

d. Implementing pollution prevention measure, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

e. Implementing cost-effective waste prevention and recycling programs.

f. Increasing diversion of solid waste.

III.1.2.40 GSAlink

The GSAlink initiative is one of GSA’s strategic projects. The purpose of this initiative is to leverage automated building analytics technology to measure and substantially lower operational expenses in the existing owned building portfolio. link is a hardware and software solution to capture real-time building systems point data, apply rules-based analytics software to the data, and spot trends and deficiencies while reporting actionable events to building operators, O&M Contractors, and GSA Service Center property managers.

III.1.2.41 GSA Green Purchasing Program (GPP)

The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

III.1.2.42 Heating, Ventilation and Air-Conditioning (HVAC)

HVAC includes all systems with the function of providing ventilation or temperature control to building spaces. HVAC equipment is a subset of Mechanical, Electrical and Controls equipment and systems, and intersects the definitions of each of these.

III.1.2.43 HVAC Operations Manual

The HVAC Operations Manual is a manual prepared by the Government (or a consultant to the

Government) providing a description of the functioning of a building’s HVAC systems and establishing performance standards for these systems permit the Government to order work, in addition to the basic services, and upon acceptance permit additional payment to the Contractor.

III.1.2.44 Indefinite Quantity

“Indefinite quantity” provisions permit the Government to order work, in addition to the Basic Services, and upon acceptance permit additional payment to the Contractor.

III.1.2.45 Landscape Irrigation Systems

Landscape Irrigation Systems include all piping, tubing, hoses, valves, sensors and controllers used to water vegetation.

III.1.2.46 LEED-EB

Leadership in Energy and Environmental Design for Existing Buildings (LEED) provides building owners and operators with a concise framework for identifying and implementing practical and measurable green building design, construction, operations and maintenance solutions.