ATTACHMENT_B_-_SPECIAL_CONTRACT_REQUIREMENTS_-_Postal_Square_Building_CFM_RFP_47PM0717R0002.docx

SPECIAL CONTRACT REQUIREMENTS

Special Contract Requirements Clause identified in Section H, will be identified as Operation and Maintenance (O&M), Custodial or O&M /Custodial using the parentheses. Each paragraph is individually annotated.

H.1 SECURITY

H.1.1 Security Requirements and Personal Identity Verification Procedures (Non-Classified Contract) – (O&M/Custodial)

FAR 52.204-9 PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL

(SEPT 2007)

a. The Contractor shall comply with Agency personal identity verification procedures identified in the Contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24 and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

b. The Contractor shall insert this clause in all subcontracts when the subcontractor is required to have routine physical access to a Federally-controlled facility and/or routine access to a Federally-controlled information system.

H.1.2 GSAR 552.237-70 Qualification of Offerors (May 1989) - (O&M/Custodial)

a. Offers will be considered only from responsible organizations or individuals now or recently engaged in the performance of building service Contracts comparable to those described in this solicitation. In order to determine an Offeror’s qualifications, the Offeror may be requested to furnish a narrative statement listing comparable Contracts which it has performed; a general history of its operating organization; and its complete experience. An Offeror may also be required to furnish a statement of its financial resources; show that it has the ability to maintain a staff of regular employees adequate to ensure continuous performance of the work; and, demonstrate that its equipment and/or plant capacity for the work contemplated is sufficient, adequate, and suitable.

b. Competency in performing comparable building service Contracts, demonstration of acceptable financial resources, personnel staffing, plant, equipment, and supply sources will be considered in determining whether an Offeror is responsible.

c. Prospective Offerors are advised that in evaluating these areas involving any small business concern(s), any negative determinations are subject to the Certificate of Competency procedures set forth in the Federal Acquisition Regulation.

H.1.3 GSAR 552.237-71 Qualifications of Employees (May 1989) - (O&M/Custodial)

a. The Contracting officer or a designated representative may require the Contractor to remove any employee(s) from GSA controlled buildings or other real property should it be determined that the individual(s) are either unsuitable for security reasons or otherwise unfit to work on GSA controlled property.

b. The Contractor shall fill out and cause each of its employees performing work on the Contract work to fill out, for submission to the Government, such forms as may be necessary for security or other reasons. These forms shall be completed electronically unless that would create a hardship for the individual. Upon request of the Contracting Officer, the Contractor and its employees shall be fingerprinted.

c. Each employee of the Contractor shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence as evidenced by Alien Registration Receipt Card Form I-151, or, who presents other evidence from the Immigration and Naturalization Service that employment will not affect his immigration status.

H.1.4 Suitability Determinations - (O&M/Custodial)

a. All Contract employees requiring routine unescorted access to Federally-controlled facilities and/or information systems for more than 6 months (Regular Employees) will be required to undergo a suitability determination before a facility identification card is issued. Prior to the time that an identification card is issued, such Regular Employees will be required to comply with normal facility access control procedures, including sign-in, temporary badges, and escorted entry, as applicable.

b. Failure of a Regular Employee to receive a favorable suitability determination shall be cause for removal of the employee from the work site and from other work in connection with the Contract.

c. Contract employees working less than 6 months (Temporary Employees) may, at the Government's option, be required to undergo a lesser form of suitability determination. Prior to the time that an identification card is issued, if at all, such Temporary Employees will be required to comply with normal facility access control procedures, including sign-in, temporary badge, and escorted entry, as applicable.

d. Temporary Employees who have not received a favorable suitability determination shall be escorted at all times while in non-public space, as directed by the Government.

e. The Government, at its sole discretion, may grant temporary suitability determinations to Regular or Temporary Employees. However, the granting of a temporary suitability determination to any such employee shall not be considered as assurance that a favorable suitability determination will follow.

f. The Contracting Officer or his/her designated representative shall provide the Contractor with required forms for obtaining necessary clearances. The Contractor shall be required to cause such forms to be returned to the Government for processing not later than 14 days following being provided by the Government.

g. The Contractor shall be responsible for planning and scheduling its work in such a manner as to account for facility access issues. Difficulties encountered by the Contractor in gaining access to facilities by its employees and subcontractors shall not be an excuse to any Contractor performance under the Contract.

H.1.5 Compliance with Security Requirements - (O&M/Custodial)

a. The Contractor shall comply with all GSA and tenant Agency security requirements in the building(s) where work is being performed.

b. When a controlled personnel identification access system is used by a tenant Agency at a site where work is performed, the tenant Agency will be responsible for providing any required access credentials. Credentials shall be displayed at all times or as otherwise required by the tenant Agency.

H.1.6 Identification Credential - (O&M/Custodial)

a. Upon receipt of a favorable suitability determination, each Regular or Temporary Employee shall be issued an identification credential (Credential) permitting regular access to the building(s) were work is being performed.

b. Regular or Temporary Employees with Credentials shall be required to comply with all applicable access security screening procedures applicable to Government or other personnel possessing similar Credentials.

c. All Contractor or Subcontractor employees possessing Credentials shall visibly display their Credentials at all times while in the building(s) where work is being performed.

d. The Contractor shall be responsible for ensuring that all identification credentials are returned to the Government when a particular Contractor or Subcontractor employee will no longer be providing service under the Contract at the building(s) covered by the Credential.

e. The Contractor will notify the Government when Credentials are lost. In that event, the Contractor will be responsible for reimbursing the Government for its cost in issuing a replacement Credential.

f. The CO or their designee, Government law enforcement, or security personnel shall periodically verify that passes of Contractor employees match their personnel identification. The Contractor’s employees shall comply with security verification procedures at all times.

H.1.7 Standards of Conduct - (O&M/Custodial) The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to its employees as may be necessary.

H.2 IDENTIFICATION CREDENTIAL - (O&M/Custodial)

a. Upon receipt of favorable suitability determination as indicated in this document, each employee of the Contractor will be issued an identification credential. At all times while working on the Contract, a Contract employee, including Subcontractor employees, shall have in his or her possession the specific Government identification credential issued to him or her by the Government. The identification credential shall be displayed and be visible at all times while on Government property. The CO or designee, Government law enforcement, or security person shall periodically verify passes of Contractor employees with their personnel identification. Contractor employees shall comply with security verification procedures at all times.

b. The Contractor shall ensure that every Contract employee has a Government issued identification credential before the employee enters on duty. As required by the Government, the Contractor shall make his employees available for photo identification badges, on a schedule to be worked out with the CO or designee. The Government will make the identification credentials after a favorable security determination has been received for the Contractor’s employees. Each identification credential shall have an expiration date and Contractor employees shall sign each badge at the time of photographing.

c. The Contractor shall be responsible for ensuring that all identification credentials are returned to the CO or their designee whenever his employees leave the Contract (when the Contract has been completed, employees leave the company, or employees are dismissed or terminated). The Contractor shall notify the CO or their designee whenever employee badges are lost.

d. The Contractor will be responsible for paying the Government for replacement credentials at the current cost per badge.

H.3 ESCORT REQUIREMENTS - (O&M/Custodial) It may be necessary to escort temporary Contract employees who do not have favorable preliminary or final suitability determinations and shall work in federally controlled space. In those cases, all uncleared Contract employees shall be escorted in nonpublic space by a Government employee or another responsible cleared Contract employee who is approved by the CO or designee. Other Government agencies may have specific Agency security requirements for their own space that may only allow escort by Government employees or those designated by their Agency. Government employees or approved cleared Contract employees who provide escorts for uncleared Contract employees shall always be in close proximity and within eyesight of the uncleared Contract employee. The Contract escort shall watch uncleared employees and remain with uncleared Contract employees for the entire time they are in the building and or federally controlled space. Uncleared employees cannot be left alone or out of eyesight at anytime they are in nonpublic space. A cleared and approved escort may not allow several uncleared Contract employees to be in Federally controlled space, that is not within close proximity and within eyesight at all times. A cleared and approved escort may not allow multiple uncleared employees in non-public space on different parts of one floor or different floors at the same time. Any security violation of escort requirements by a cleared and approved Contract employee will result in the immediate removal from the Contract of all Contract employees involved, i.e., escorts and uncleared escorted Contract employees. Also, violations of escort requirements by Contract employees in accordance with security requirements may be grounds for termination of the Contract.

H.4 STANDARDS OF CONDUCT - (O&M/Custodial) The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking disciplinary action with respect to his employees as necessary. The Contractor is responsible for ensuring that his employees do not disturb papers on desks, open desk drawers or cabinets, or use Government telephones, except as authorized. Each employee is expected to adhere to standards of behavior that reflect favorably on his or her employer and the Federal Government. No smoking is allowed in the building.

H.5 REMOVAL FROM CONTRACT WORK - (O&M/Custodial)

a. As provided in the clause entitled "Qualifications of Employees," the Contracting officer or a designated representative may require the Contractor to remove any employee(s) from GSA controlled buildings or other real property should it be determined that the individual(s) is either unsuitable for security reasons or otherwise unfit to work on GSA controlled property. This shall include, but not be limited to, instances where an employee is determined, in the Government's sole discretion, to be incompetent, careless, insubordinate, unsuitable, or otherwise objectionable.

b. When the Government deems the employee’s continued employment to be contrary to the public interest, inconsistent with the best interests of security, or when the employee is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the facility and its population.

c. The CO may also request the Contractor to immediately remove any employee from the work site if it is determined that individuals are being assigned to duty who have been disqualified for either suitability or security reasons or who are found to be unfit for performing duties during their tour of duty.

d. Contractor employees who are removed from Contract work shall be required to leave the work site immediately.

e. The Contractor shall comply with any removal request. For clarification, a determination to remove an employee will be made for, but is not limited to, incidents involving the most immediately identifiable types of misconduct or delinquency as set forth below:

1) Failure to receive a suitability determination, temporary clearance, or clearance from GSA or a tenant Agency.

2) Violation of Federal, State, or Local law.

3) Violation of the Rules and Regulations Governing Public Buildings and Grounds, 41 CFR 101-20.3. This includes the carrying or possession of explosives or items intended to be used to fabricate an explosive or incendiary device.

4) Neglect of duty, including sleeping while on duty, unreasonable delays, or failure to carry out assigned tasks, conducting personal affairs during official time or refusing to render assistance, or to cooperate in upholding the integrity of the security program at the work site.

5) Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records.

6) Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words or actions, fighting, or participation in disruptive activities that interfere with the normal efficient operations of the Government.

7) Theft, vandalism, immoral conduct, or any other criminal actions.

8) Selling, consuming, or being under the influence of intoxicants, drugs, or substances that produce similar effects while in or on federally controlled property.

9) Improper use of Government identification.

10) Unauthorized use of communication equipment on Government property.

11) Violation of security procedures or regulations.

12) Violation of Title 18,U.S.C.,Section 930, which prohibits the knowing possession or the causing to be present of firearms or other dangerous weapons in Federal facilities and Court facilities.

f. The CO or their designee will make all determinations regarding the removal of any employee from work site, except under certain conditions. When a CO or their designee is not available, either during the day or after hours, or in situations where a delay would not be in the best interest of the Government or is identified as a potential threat to the health, safety, security, general well being, or operational mission of the facility and its population, the CO or their designee will have the authority to immediately remove the Contract employee from the work site.

g. Law enforcement officers of the Department of Homeland Security/Immigration and Customs Enforcement/Federal Protective Service (DHS/ICE/FPS) will have the authority to immediately remove any Contract employee from the work site who is found to be in violation of any of the items mentioned above and where a delay in removal would not be in the best interest of the Government or security or is identified as a potential threat to the health, safety, security, general well being, or operational mission of the facility and its population. The CO or their designee will be notified as soon after the incident as practical or at the beginning of the next business day if an action happened after hours. The CO or their designee will make all official notifications to the Contractor. In the event of a dispute, the CO or their designee will make a final determination. Specific reasons for removal of an employee will be provided to the Contractor in writing by the CO or designee.

h. The Contractor is responsible for providing replacement employees in cases where Contract employees are removed from working at the work site or on the Contract.

H.6 SENSITIVE BUT UNCLASSIFIED (SBU) BUILDING INFORMATION - (O&M/Custodial)

a. GSA Contractors that do not have HSPD-12 compliant clearances cannot obtain Sensitive but Unclassified (SBU) information (Privacy Act data, building information, and financial information) through GSA’s IT systems.

b. Contractors and prospective bidders with a need to know that do not have HSPD-12 clearances and access rights to GSA IT systems can be provided SBU building information, drawings, etc., in accordance with GSA Order 3490.1A, which provides for the dissemination of paper and electronic SBU building information for all Federally controlled space (owned, leased, and delegated).

c. SBU information includes, but is not limited to:

1) Paper and or electronic documentation of the physical facility information.

2) Building designs (such as floor plans).

3) Construction and renovation or alteration plans and specifications.

4) Equipment plans and locations.

5) Building operating plans.

6) Information used for building service Contracts and or Contract guard services.

d. For all GSA controlled facilities, any other information considered a security risk shall be considered covered under this category.

e. All SBU building information, either in electronic or paper format, shall have specific imprinting on each page to designate it as Government property and indicate the prohibition of copying, dissemination, and distribution.

f. Contractors authorized to receive SBU information shall provide the following identification:

1) A copy of a valid business license.

2) Verification of a valid DUNS Number.

3) A valid IRS Tax ID Number.

4) A valid State driver’s license with photograph.

g. Contractors shall sign a Document Security Notice when they receive SBU information.

h. Contractors shall be responsible for safeguarding SBU information. At the completion of work, secondary and other Disseminators shall be required to turn over their Document Security Notice dissemination records to GSA to be kept with the permanent files.

i. Authorized Contract users shall destroy all SBU information and documents when no longer needed. Destruction shall be done by burning or shredding hardcopy, and or physically destroying CDs, deleting and removing files from the electronic recycling bins, and removing material from computer hard drives using a permanent erase utility or similar software.

j. All authorized Contract users of SBU building information shall notify the GSA Disseminator in writing that they have properly disposed of the SBU building information and documents.

k. The GSA Disseminator shall maintain all records of SBU building information disposal (along with the signed Document Security Notices) in accordance with the GSA system of keeping long-term records and plans. All Document Security Notices and Records of Disposal shall be kept with the permanent files.

H.7 RECORDING PRESENCE - (O&M/Custodial) Each Contract employee shall sign in when reporting for duty and sign out when leaving at the end of the workday and follow card access requirements as directed by the CO or designee. The Contractor shall accumulate GSA Form 139 (Record of Time of Arrival and Departure from Building) or other designated form for use in recording presence each calendar week, certify in writing on each form that the information shown is true and correct and, and within 5 calendar days of week’s end, turn them over to the CO or designee.

H.8 GOVERNMENT FORMS - (O&M/Custodial) The various Government forms mentioned in this document such as personal history forms, sign-out forms, inspection forms, etc., may be obtained from the CO or designee.

H.9 OTHER CONTRACTORS - (O&M/Custodial) The Government may undertake or award other Contracts for additional work, and the Contractor shall fully cooperate with such other Contractors or Government employees. The Contractor shall carefully schedule his own work, in conjunction with the additional work, as may be directed by the CO or designee. In addition, the Contractor shall not commit or permit any act that will interfere with the performance of work by another Contractor or by Government employees.

H.10 ORDINANCES, TAXES, PERMITS, AND LICENSES - (O&M/Custodial) Without additional expense to the Government, the Contractor shall fully comply with all Local, City, State, and Federal laws, regulations, and ordinances. The Contractor will also be liable for all applicable Federal, State, and Local taxes and shall obtain and pay for all permits and licenses governing performance under the Contract.

H.11 DISCREPANCY IN THE SPECIFICATIONS - (O&M/Custodial) In any case of discrepancy in the specifications, the matter shall be immediately submitted to the CO. The decision of the CO as to the proper interpretation of the specifications shall be final in accordance with the Disputes clause of this Contract.

H. 12 AFFIRMATIVE PROCUREMENT PROGRAM (APP) - (O&M)

H.12.1 Standards The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. Green products and processes include, but are not limited to bio-based products, products containing recycled content, environmentally preferable products and services, and otherwise environmentally friendly products and services that minimize the use of energy, water, and other resources. Chemical concentrates that require dilutions are preferable compared to ready-to-use products and should be used whenever possible. Dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals.

Products designated under federal sustainable product programs - USDA Bio Preferred, EPA CPG, EPA Design for the Environment, and Department of Energy's Energy Star and FEMP - can be found on www.sftool.gov. Sustainable products designated under third-party programs include but are not limited to Green Seal™ and Environmental Choice. For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic Compounds (VOC) levels for the appropriate cleaning product category(California Air Resource Board/California Code of Regulations (CCR), Tile 17 CCR Section 94509 – (Topic cited; Standards for consumer products at www.calregs.com).

Products including, but not limited to, cleaners, adhesives, sealants, solvents, and replacement fixtures and equipment - if applicable, must meet the sustainability standards for products listed in the Green Products Compilation (sftool.gov ) see Exhibit J-1.5. With the exceptions listed below. The Green Products Compilation lists all of the products that Federal agencies are required by statute to purchase green:

a. Green Seal standard GS-34 shall apply to degreasers

b. Green Products Compilation (sftool.gov) shall apply to industrial and institutional cleaning products [this covers concentrate issue]. The California Code of Regulations maximum allowable VOC levels for the appropriate product category (California Air Resource Board/California Code of Regulations (CCR), Tile 17 CCR Section 94509 – (Topic cited; Standards for consumer products at www.calregs.com).

H.12.1.2 Affirmative Procurement Program (APP) – (Custodial) As a Federal procuring agency, the GSA is required by the Resource Conservation and Recovery Act (RCRA), Section 6002 and Executive Order (EO) 13423 Strengthening Federal Environmental, Energy, and Transportation Management to procure and use products containing post-consumer content (recycled material); environmentally preferable; and bio-based products. RCRA Section 6002 and Letter 92-4 requires Federal agencies to develop and implement their own Affirmative Procurement Program to facilitate the procurement of these products.

H.12.1.3 Green Purchases – (Custodial) In addition to those regulatory requirements specified in Section C of the specification, the following considerations and sources shall be used by the Contractor.

This includes:

a. Compliance with appropriate clauses and subparts of FAR7, 11, 12, 13, and 23.

b. Cleaning chemicals, tools, equipment, supplies, or materials that shall be selected with consideration to minimizing the impact on both human health and safety as well as reducing other potential environmental impacts.

c. Cleaning processes, work practices, and procedures shall minimize exposures to workers and building occupants and contribute to the promotion of environmental stewardship.

d. GSA offers a variety of environmental products to its Federal customers to assist in their efforts to comply with procurement responsibilities outlined in Federal environmental laws and regulations. Information is available at the GSA Federal Acquisition Service (FAS) Environmental homepage at http://gsa.gov/enviro. (Region, Specify If This Is A NISH Contract)

e. Additional information on environmentally preferable products may be found through sources such as the U.S; EPA’s Environmentally Preferable Purchasing Program’s website: http://yosemite1.epa.gov/oppt/eppstand2.snf.

H.12.2 Reporting - (O&M/Custodial) Contractor shall track the following green purchasing elements and report on purchases as specified in the environmental reporting section and Exhibit J-1.3 of this specification.

H.12.3 Recycle Content Certification - (O&M/Custodial) In accordance with the FAR 52.223-9, Certification and Estimate of Percentage of Recovered Material Content for EPA-Designated Items purchased for the performance of work with this Contract, the Contractor shall provide to the CO or their designee the required certification and estimate at Contract completion.

H.12.4 Recycle Content Product Purchase Annual Reporting – (Custodial) The Contractor shall provide an interim annual report, estimating the percentage of total recovered material used in contract performance, including, if applicable, the percentage of post-consumer material content. The Contractor shall provide the report to the CO or their designee in compliance with the Contractor schedule.

H.12.5 Green Cleaning Training – (Custodial) The Contractor shall provide training to their employees that stress proper stewardship in green cleaning practices. The Contractor shall submit written certification to the CO or their designee within five (5) days of the completion of training. Information on stewardship, training, and other issues can be found in ASTM E1971-05, Standard Guide for Stewardship for the Cleaning of Commercial and Institutional Buildings www.astm.org/. The focus of this training is to address appropriate cleaning activities and processes to maximize eco-efficiency and to minimize adverse impacts on the building occupants, cleaning personnel, the building structure itself, and the environment. Adherence to the principles set forth in this guide can lead to greater tenant and occupant satisfaction, reduced operational costs, and greater productivity (for occupants and cleaning personnel).

Custodial Training Requirements

Custodial workers must receive basic training relative to cleaning chemicals and potential hazards to avoid injury and illness. All workers shall receive training on a regular basis so that all of the required training topics are covered at least annually. The training will cover the following topics, at a minimum:

a. Regulatory compliance standards-OSHA, EPA, and other local, state, and federal rules and regulations.

b. The use and requirements of Material Safety Data Sheets (MSDS) and compliance with the Green Seal, Environmental Choice and Design for the Environment standards.

c. The proper use of cleaning chemicals and concentrates, including information regarding the hazards of use, disposal and recycling of cleaning chemicals, dispensing equipment and packaging. Strategies to maximize eco-efficiency, and minimize adverse impacts on the building occupants, cleaning personnel, the building structure itself and the environment.

d. Cleaning strategies that address the specific procedures and cleaning needs of the particular building that the custodial worker is assigned to.

e. Training logs shall be maintained to document each training occurrence and the workers in attendance.

Reporting Frequency and Detail:

H.13 RESERVED

H.14 UNIFORMS - (O&M/Custodial) All trade workers shall wear a uniform with the Contractor's logo while working within the building. Uniforms shall be neat, clean, in good repair, and have a badge or monogram with the Contractor’s name on it no later than ten (10) working days from the date an employee first enters on duty. The Government will restrict access if employees are improperly attired.

H.15 PERSONNEL QUALIFICATIONS – (O&M)

H.15.1 Personnel Training - (O&M) The Contractor shall establish training program to assure employees working in a Federal building have the knowledge, skills and abilities to perform the work required by this Contract. The Contractor shall provide training and/or document training that conforms to the core competencies of the Federal Buildings Personnel Training Act of 2010 and provide documentation to the CO or designee.

H.15.1.1 Re-Tuning Training - (O&M) The Contractor must ensure that all Mechanical Engineers, Mechanical Supervisors, Operating Engineers, HVAC Mechanics, and Control Technician employees, including replacement workers, receive Building Re-Tuning Training, (http://retuningtraining.labworks.org/training/lms/), a 5-6 hour on line course and refresher training every two years in accordance with the Federal Buildings Personnel Training Act of 2010. The training must be conducted, at no additional expense to the Government, at least 60 calendar days after the start date of the Contract. The Contractor must submit written certification to the CO or their designee within 5 days of the completion of training for each employee identified above.

H.15.2 Qualifications of Project Manager and Onsite Supervisory Personnel – (O&M)

H.15.2.1 Qualifications of Project Manager - (O&M) The Project Manager shall possess at a minimum at least 5 years of recent (within the past 7 years) experience in the management and supervision of building mechanical maintenance operations for a building of the approximate size (at least 800,000 SF) and characteristics of the building to be covered by this Contract. A detailed resume containing the information specified in this document shall be submitted to the CO or their designee for approval prior to the assignment of the project manager to the Contract. Both new and replacement project managers shall meet these qualification standards.

Minimally, the resume shall contain:

a. The full name of the proposed project manager.

b. A detailed description of the previous 7 years’ employment history of the proposed project manager.

c. The names and addresses of the companies for whom the proposed project manager worked for the past 7 years, along with the names and telephone numbers of the immediate supervisors.

d. Size requirement for experience must be met at a single building. Multiple buildings may not be combined in order to meet requirement.

H.15.2.2 Qualifications of O&M Supervisor The O&M Supervisor shall possess at a minimum at least 5 years of recent (within the past 7 years) experience in directing the operation and maintenance of equipment in a supervisory capacity in a building of the approximate size (at least 800,000 SF) and characteristics of the building to be covered by this Contract. A detailed resume containing the information specified in this document shall be submitted to the CO or their designee for approval prior to the assignment of any supervisor to the Contract. Both new and replacement O&M supervisors shall meet these qualification standards. Minimally the resume shall contain:

a. The full name of the proposed supervisor.

b. A detailed description of the previous 7 years’ employment history of the proposed supervisor.

c. The names and addresses of the companies for whom the proposed supervisor worked for the past 7 years, along with the names and telephone numbers of the immediate supervisors.

d. O&M Supervisor shall possess a DC 1st Class Engineer license.

e. Size requirement for experience must be met at a single building. Multiple buildings may not be combined in order to meet requirement.

*Contractor is required to submit the key personnel requirements five (5) days post award during the phase-in transition period.

H.15.3 QUALIFICATIONS OF TECHNICIANS - (O&M)

General Requirements Technicians engaged in the work to be accomplished under this contract, except for general maintenance workers and laborers, must possess at least 5 years of recent (within the past 7 years) experience in the operation and maintenance of equipment and systems comparable in complexity to systems covered by this contract. All personnel or sub-Contractor personnel must possess all required registrations, certifications and licenses required by State and local jurisdictions, and any specific requirements noted below. The Contractor shall provide to the CO or their designee documentation of the certificates of training, licenses, and permits for all new employees not later than 7 days prior to that person beginning work under the terms of this contract. The Contractor shall ensure that all certificates of training, licenses, permits, and bonds are current and valid. All offers must include documentation and proof of any required certifications (e.g., including certification number and expiration date) and qualifications for each employee.

H.15.3.1 Qualifications of Fire Alarm System Technicians – (O&M)

a. Technicians performing contract work involving the inspection, testing, and preventive maintenance or repair of fire alarm systems shall be certified by the National Institute for Certification in Engineering Technologies (NICET) and possess at least a NICET Level 2 (Associate Engineering Technician) in Fire Protection Engineering Technology, Fire Alarm Systems. The Contractor shall submit to the CO or their designee the NICET level certification number and expiration date for each field technician and inspector responsible for performing fire alarm system preventative maintenance and repair services required under the terms of this contract.

b. Technicians modifying the programming software of the fire alarm system shall also be factory trained and certified by the system manufacturer for the specific type and brand of fire alarm system being serviced. The Contractor shall submit to the CO or their designee the factory trained certification number and expiration date for each specific manufacturer’s equipment for each technician responsible for performing programming of the fire alarm system.

H.15.3.5 Qualifications of Clean Agent Fire Extinguisher System Technicians – (O&M) Technicians performing contract work involving the inspection, testing, and maintenance of clean agent fire extinguisher systems shall be trained in all aspects of safety related to the systems and possess a current training certificate for inspecting, testing, and maintaining these components from a manufacturer or a certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the manufacture or testing organization confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, and maintenance of clean agent fire extinguisher systems required under the terms of this contract.

H.15.3.6 Qualifications of Halogenated Extinguishing System Technicians - (O&M) Technicians performing contract work involving the inspection, testing, maintenance, decommissioning and removal of halogenated extinguishing systems shall be trained in all aspects of safety related to halon systems and possess a current training certificate for inspecting, testing, and maintaining these components from a manufacturer or a certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the manufacture or testing organization confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, maintenance, decommissioning and removal of halogenated extinguishing systems required under the terms of this contract.

H.15.3.7 Qualifications of Carbon Dioxide Extinguishing System Technicians – (O&M) Technicians performing contract work involving the inspection, testing, maintenance of carbon dioxide extinguishing systems shall be trained all aspects of safety related to carbon dioxide extinguishing systems, the operation and functions performed, and possess a current training certificate for inspecting, testing, and maintaining these components from an equipment manufacturer, installation company, or a certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the equipment manufacture or testing organization confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, and maintenance of carbon dioxide extinguishing systems required under the terms of this contract.

H.15.3.8 Qualifications of Ventilation System Fire Extinguishing System Technicians – (O&M) Technicians performing contract work involving the inspection, testing, maintenance of fire extinguishing systems shall be trained and possess a current training certificate for inspecting, testing, and maintaining ventilation systems from an equipment manufacturer. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the equipment manufacture confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, and maintenance of fire extinguishing systems required under the terms of this contract.

H.15.3.9 Qualifications of Smoke Control Technicians – (O&M) Technicians performing contract work involving the inspection, testing, and maintenance of smoke control systems shall be trained and possess a current training certificate for inspecting, testing, and maintaining these components from a manufacturer or a certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the manufacture or testing organization confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, and maintenance of smoke control systems required under the terms of this contract.

H. 15.3.10 Qualification of Fire Damper, Smoke Damper, and Combination Fire/Smoke Damper Technicians – (O&M) Technicians performing contract work involving the inspection, testing, and maintenance of fire dampers, smoke dampers, radiation dampers, and combination fire/smoke dampers shall be trained and possess a current training certificate for inspecting, testing, and maintaining these components from an equipment manufacturer or a certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the equipment manufacture or testing organization confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, and maintenance of fire dampers, smoke dampers, radiation dampers, and combination fire/smoke dampers required under the terms of this contract.

H.15.3.11 Qualifications of Fire-rated and Smoke Door Assemblies Technicians Technicians performing contract work involving the inspection, testing, and maintenance of fire-rated door assemblies and smoke door assemblies shall be trained and possess a current training certificate for inspecting, testing, and maintaining these components from an equipment manufacturer or a certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee he certification document and expiration date, issued by the equipment manufacture or testing organization confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, and maintenance of fire-rated door assemblies and smoke door assemblies required under the terms of this contract.

H.15.3.12 Qualifications of Portable Fire Extinguisher Technicians - (O&M) Technicians performing contract work involving the preventive maintenance and recharging of portable fire extinguishers shall be trained and possess a current training certificate for the specific type and brand of portable fire extinguisher being services or possess a current training test certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the manufacture or testing organization confirming the technician has been trained and passed a test, for each field technician and inspector responsible for performing dry chemical and wet chemical extinguishing system preventative maintenance and repair services required under the terms of this contract. Please note that these requirements do not apply to persons performing 30-day (i.e., monthly) inspections to determine if the unit is in place, charged, and ready for use.

H.15.3.13 Qualification of Emergency and Standby Power System Technicians – (O&M) Technicians performing contract work involving the inspection, testing, and maintenance of emergency and standby power systems shall be trained and possess a current training certificate for inspecting, testing, and maintaining these components from an equipment manufacturer or a certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the equipment manufacture or testing organization confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, and maintenance of emergency and standby power systems required under the terms of this contract.

H.15.3.14 Qualifications of Emergency Lighting Equipment and Exit Signage Technicians – (O&M) Technicians performing contract work involving the inspection, testing, and maintenance of emergency lighting equipment and exit signage shall be trained and possess a current training certificate for inspecting, testing, and maintaining these components from an equipment manufacturer or a certificate by an organization acceptable to the CO. The Contractor shall submit to the CO or their designee the certification document and expiration date, issued by the equipment manufacture or testing organization confirming the technician has been trained, for each field technician and inspector responsible for performing the inspection, testing, and maintenance of emergency lighting equipment and exit signage required under the terms of this contract.

H.15.3.15 Qualifications of HVAC Technicians – (O&M) All HVAC personnel designated to work on, operate, maintain, and (or) repair HVAC equipment or systems shall maintain a minimum of 16 hours of continuing education annually from a NATE, HVAC Excellence, or UA Star recognized provider program. All HVAC personnel designated to work on, operate, maintain, and (or) repair HVAC equipment or systems shall possess one or more of the following certifications:

a. North American Technician Excellence (N.A.T.E.) HVACR Service Technician Certification

b. HVAC Excellence Professional Level Certification

c. UA Star HVACR Mastery Certification

H.15.3.16 Qualifications of AMS, BAS Technician/Operating Engineers – (O&M) All personnel involved in the operation, adjustment and maintenance of all AMS, BAS, and EMS systems must be trained and qualified. The Contractor must provide to the CO or their designee documentation of the level of experience, including any certificates of training, for all employees who will be involved in this function. Technicians modifying AMS, BAS, and EMS systems must be factory trained and currently certified for the operating system, including software version, of the particular BAS and AMS systems and must provide documentation of this certification to the CO or designee. Operating Engineers must possess at least a DC 3rd class Engineers’ license.

H.15.3.17 Qualifications of Electrical Technicians - (O&M) Technicians performing Contract work involving the inspection, testing, and maintenance of the electrical switch gear must meet the qualification requirements of the American National Standards Institute/International Electrical Testing Association ETT-2000, Standard for Certification of Electrical Testing Technicians and hold at least a Level 3 or 4 (See Exhibit J-1.15).

The Contractor shall provide documentation to the CO or their designee on qualifications identified in this standard. Certification can be obtained through; the ANSI/NETA Certification program (http://www.netaworld.org/press-release/251) or Electrical Testing Technician Certification Institute (http://www.ettci.org/).

H.15.3.18 Personnel Qualifications – (Custodial)

H.15.3.18.1 Qualifications of Supervisory Employees – (Custodial) Supervisory contract employees shall have a minimum of 5 years of recent (within the past 7 years) experience with managing and related services in a building of the approximate size (at least 800,000 SF) and characteristics of the building to be covered by this contract. The Contractor shall provide employee resumes to the CO or his designee for approval. At the discretion of the CO or their designee formal training may be substituted for experience. The on-site supervisor is required to be fully conversant in English. Size requirement for experience must be met at a single building. Multiple buildings may not be combined in order to meet requirement.

H.15.3.18.2 Qualifications of Contractor Personnel – (Custodial) The Contractor shall provide appropriate training to their employees. The personnel employed by the Contractor shall be capable employees, who are trained and qualified in one or more related type service requirements.

The building shall be fully staffed, beginning the first day of work under the contract, unless authorized by the CO or their designee. The Contractor’s employees shall be familiar with the operation of the building’s fire alarm system. In the event of a fire, the Contractor shall leave the building and not enter until authorized by Fire officials. The Contractor’s staff shall also be familiar with the building’s Occupancy Emergency Plan, which includes the shelter in place program. Further information on the program shall be provided by the CO or their designee.

H.15.3.19 Miscellaneous Requirements – Custodial The Custodial Contractor shall:

a. Ensure that the Contractor’s employees use lights and faucets only in those areas where and when the work is actually being performed. Once leaving, all lights and water faucets in the work area shall be turned off.

b. Ensure that workers do not adjust mechanical equipment controls for heating, ventilation and air conditioning systems.

c. Ensure that the Contractor’s employees participate in building fire and civil defense drills.

d. Ensure that the reporting of fires, hazardous conditions, and items in need of repair (e.g., inoperative lights, broken windows or doors, torn carpets, leaking sinks, urinals or commodes, dead trees or shrubs, etc.), to the CO or their designee.

e. Ensure if applicable rooms are locked after cleaning and that keys are returned to the designated office.

f. Ensure that lost and found articles by the Contractor’s employees are turned in to the CO or their designee.

g. Ensure that the Contractor employees notify the security officer on duty when unauthorized or suspicious person(s) are seen on premises.

h. Ensure that the Contractor’s employees notify CO or their designee of any observed hazardous material, or Universal Waste materials in the trash or recycling receptacles.

i. Ensure that the Contractor’s employees adhere to GSA’s “No Smoking Policy”.

H.15.4 Submission of Resumes for New Employees – (O&M/Custodial) The Contractor shall submit to the CO or their designee the resumes of all personnel before they begin work during the performance periods of the Contract.