24-0094_Attachment B_Reference Questions Form_v.1_Final.pdf
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- Contract number
- 24-557THA-FINAN-P-88861
- Issued by
- Illinois
About this file
The document is a Reference Questions Form from the Illinois State Toll Highway Authority (located in Downers Grove, Illinois) for a potential vendor reference check. The form is associated with Contract #24-0094 for an Insurance Brokerage Consultant, with a contract identifier of 24-557THA-FINAN-B-44972. The form is designed to be completed by a reference contact to provide detailed feedback about a vendor's performance, capabilities, and project outcomes.
The contract appears to be for insurance brokerage consulting services, with the reference form seeking comprehensive feedback across multiple dimensions including the vendor's work scope, project performance, cost-effectiveness, problem-solving abilities, and overall quality of service. The form includes 16 specific questions covering areas such as project timeline, budget adherence, performance guarantees, improvements generated, staff quality, communication skills, and likelihood of future engagement. The form provides space for a detailed response to each question, allowing a thorough assessment of the vendor's capabilities and past performance in delivering insurance brokerage consulting services.
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Text version
Attachment B: Reference Questions Form 1
Reference Questions Form Contract # and Description:
24-0094 Insurance Brokerage Consultant (24-557THA-FINAN-B-44972)
Vendor Name:
Company (that reference is from) Date:
Private Sector: Public Sector: Both Private and Public: Company Contact Name:
Title: Email: Number:
Return Directly to Contact Info: Cheryl Heinz CHeinz@getipass.com 630-371-8302 Questions Response
1. What type of work did the vendor perform for your company? Describe the scope.
2. Dates of work performed?
3. What was the primary reason for selecting this vendor?
4. Was the project completed on time and within budget? If not, why?
5. Who were the key consultants who worked on the project?
6. Did the vendor meet your goals, and expectations? If not, why?
The Illinois State Toll Highway Authority 2700 Ogden Avenue Downers Grove, Illinois 60515-1703 630/241-6800 Fax: 630/241-6100
TTY: 630/241-6898
Road Conditions: 1-800-TOLL-FYI www.illinoistollway.com
Attachment B: Reference Questions Form 2
Questions Response
7. How did you calculate the savings as a result of the engagement?
(example: set base line, benchmarking progress, etc.)
8. Did the vendor provide any performance guarantees? If so, describe the guarantees. Were the guarantees met?
9. If applicable to the project, did the vendor’s recommended changes result in immediate and/or long-term improvements for your company? Briefly describe.
10. Were there any obstacles or challenges in making the changes recommended by the vendor? If so, how did the vendor assist in overcoming the obstacles?
11. Would you select this company for a future project? If not, why?
12. The knowledge, experience and capabilities of the vendor.
13. The commitment of the vendor, the amount of resources provided for the project and the overall quality of the staff working on the project.
14. The vendor’s responsiveness to problems or issues that occurred during the project.
15. The vendor’s timeliness in providing deliverables and overall quality of the deliverables.
16. The vendor’s communication skills and ability to provide meaningful reports or information.
Questions
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