21 - DRAFT TECHNICAL EXHIBIT C - WSMR MSS PRS.pdf

Mission Support Services White Sands Missile Range

W51EW7-25-R-A003

TECHNICAL EXHIBIT C

Performance Requirements Summary (PRS)

PERFORMANCE

OBJECTIVE

STANDARD PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY

LEVELS (AQLs)

METHOD OF

SURVEILLANCE

PRS #1 –

PWS Para 1.5.1:

The Contractor shall develop and maintain a Quality Control Plan to ensure services are performed IAW the PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The Quality Control Plan (QCP) is to be submitted to the KO and COR within 10 days after contract award.

(CDRL A001)

100% compliance zero deviation from standard.

Periodic Inspection

PRS #2 –

PWS Para 1.5.1.1:

The Contractor shall inform the COR of issues or potential issues that might affect performance.

The Contractor shall inform the COR verbally of issues or potential issues that might affect the performance within 24 hours of identifying those issues. Verbal reports shall be followed up by written reports within seven (7) days.

(CDRL A002)

from standard.

Customer Feedback, Random Sampling

PRS #3 –

PWS Para 1.5.4.11 and 1.5.4.13:

The Contractor is to submit a draft plan to the COR within six months of operation.

100% compliance zero deviation from standard.

Customer Feedback, Random Sampling prepare an emergency action plan for mission requirements in the event of mobilization, terrorist acts, natural disasters, and labor disputes. The Contractor shall develop a telework plan that addresses how Contractor personnel will perform the assigned duties of this contract in an emergency situation.

(CDRL A003).

PRS #4 – PWS Para 1.5.4.12:

The Contractor shall provide the name, address, and telephone number for key personnel that are responsible to contact employees during a recall. The Contractor shall provide changes to the key personnel that are responsible for contacting employees during a recall. The Contractor shall provide accountability for all Contractor personnel performing services under this contract.

Recall and Accountability Roster;

The Contractor shall provide to the KO, within five (5) working days after contract award, the name, address, and telephone number for key personnel that are responsible to contact employees during a recall. The Contractor shall provide to the KO, verbally (upon knowledge), and written (within 24 hours), changes to the key personnel that are responsible for contacting employees during a recall.

(CDRL A004).

100% compliance zero deviation from standard.

PRS #5 –

PWS Para 1.10:

The Contractor shall provide a Program Manager (PM) and Alternate who shall be responsible for the performance of the work.

Key Personnel Identification. The name of the PM and the Alternate shall be provided in writing to the KO no later than 5 days after contract award or during post-award meeting.

(CDRL A005)

from standard.

Periodic Inspection

PRS #6 –

PWS Para 1.21:

The Contractor Safety and Health Plan shall address in detail the items listed within Technical Exhibit B – Safety Requirements incorporated into this contract, as applicable.

The Safety and Health Plan is to be submitted to the COR within 30 days of contract award.

(CDRL A006)

100% compliance zero deviation from standard.

Customer Feedback, Random Sampling

PRS #7 –

PWS Para 1.23:

All Contractor employees, including subcontractor employees, shall complete AT Level 1, OPSEC, and iWATCH Training.

The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the

COR.

Training to be completed within 30 calendar days after contract award or new hire start date.

Verification of completed trainings to be submitted to COR within 7 days of completion. Refresher training to be completed every 12 months. (CDRL A007).

from standard.

PRS #8 –

PWS Para 1.23.4:

All Contractor and subcontractor employees that require access to Government information systems shall complete DoD IA Cyber Awareness Training, comply with DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program, DoD 8570.01-M, and Information Assurance AR 25-2, must be registered in the Army Training Certification Tracking System (ATCTS).

Training to be completed within 7 days after contract start date or within 7 days after employment of new personnel

Verification of training provided to COR within 7 days of completion

(CDRL A008).

100% compliance zero deviation from standard

Periodic Inspection

PRS #9 –

PWS Para 1.27.11:

The Contractor shall notify the KO, in writing, if at any time the Contractor has reason to believe that the costs in which they expect to incur in the performance of the contract will exceed 75% of the obligated amount, to include the total approved amount of reimbursable mission PSCs, within 24 hours of identification.

Contractor to notify KO if there is reason to believe that the costs in which they expect to incur in the performance of the contract will exceed 75% of the obligated amount within 24 hours of identification.

Contractor to distribute reports identifying PSCs that have reached 75%, 90%, and 100% to the KO and COR upon occurrence.

(CDRL A009).

100% compliance zero deviation from standard

Periodic Inspection distribute reports identifying PSCs that have reached 75%, 90%, and 100% to the KO and COR upon occurrence.

PRS #10 –

PWS Para 1.27.11:

All labor (Reimbursable & Institutional) and Non-Labor cost data shall be submitted to the Resource Management Directorate no later than 1300 hours on the third business day of each week for the previous week ending data utilizing the Government provided template.

Overtime hours shall be tracked by the Contractor and reported on the Cost File Report.

All OT hours shall be tracked by the Contractor and Reported on the Cost File Report utilizing the Government provided template. (CDRL A010)

100% compliance zero deviation from standard.

Customer Feedback, Random Sampling

PRS #11 –

PWS Para 1.28:

The Contractor shall submit a Continuous Process Improvement Plan to the KO and COR.

Plan to be submitted to KO and COR 30 days after full contract performance (CDRL A011).

from standard

Customer Feedback, Random Sampling

PRS #12 –

PWS Para 3.9.4.1:

The Property Management System Procedures to be submitted to the KO and

100% compliance zero deviation develop a Property Management System to meet the requirements stated in FAR 52.245-1(b).

The Property Management System procedures shall be submitted to the KO and COR.

COR 30 days after full contract performance

(CDRL A012).

PRS #13 –

PWS Para 3.9.4.1:

A joint inventory of Government-furnished property must be completed.

The Contractor shall conduct annual inventories and notify the COR and Government Property Administrator of the results.

Joint inventory of Government-furnished property must be completed within 90 days after the contract effective date.

Annual inventories must be completed and submitted. (CDRL A013).

100% compliance zero deviation from standard

Periodic Inspection

PRS #14 –

PWS Para 3.9.4.1:

At the completion of the contract, the Contractor and Government Representative, including a Government Property Book Representative, shall conduct a joint inventory. The Inventory Report shall be submitted to the KO, Government Property Administrator, Final Inventory: At the completion of the contract, the Contractor and Government representative(s), including a Government Property Book Representative, shall conduct a joint inventory. The inventory report shall be submitted to the KO, Government Property Administrator, Government Property Book Representative, and the COR.

(CDRL A014).

100% compliance zero deviation

Government Property Book Representative, and the COR.

PRS #15 –

PWS Para 3.9.4.7:

The Contractor shall maintain and provide utilization reports to authorized Government personnel as needed.

Requirements for use and reporting shall be included as a CDRL in this contract. The report shall be forwarded to the COR at time of request.

Contractor to provide Government-Furnished Property Utilization Report to the COR upon request. See PWS

3.9.5.7 for contents of report.

(A015)

100% compliance zero deviation from standard

Customer Feedback, Random Sampling

PRS #16 –

PWS Para 5.1.4:

The Contractor shall develop and document safety and security SOPs necessary to perform the duties assigned.

Ground Targets Operation (GTO); The Contractor is responsible for developing/documenting safety and security SOPs necessary to perform duties assigned. The Contractor shall submit all SOPs to the COR for review at least 14 days prior to implementation and start of activities to ensure compliance.

(CDRL A016)

from standard

Customer Feedback, Random Sampling

PRS #17 –

PWS Para 5.2.2:

The Contractor shall ensure that equipment and

Day-of-Test-Support.

The Contractor shall not cause any testing delays or deficiencies in test support.

(CDRL A017)

100% compliance zero deviation personnel are available to conduct all aspects of WSMR operations IAW mission schedule, timelines, and support plans. The Contractor shall not cause any testing delays or deficiencies in test support.

PRS #18 –

PWS Para 5.8:

The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via www.sam.gov.

Service Contract Reporting; All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above within

PWS.

(CDRL A018)

from standard

100% Inspection

PRS #19 –

PWS Technical Exhibit A – Security Requirements 1.1.16:

The Contractor shall develop an OPSEC Standard Operating Procedure (SOP) / Plan. The Contractor shall implement OPSEC measures as ordered by the Commander.

OSPEC SOP/Plan; The Contractor shall submit its developed OPSEC SOP/Plan within 90 days of contract award to the Government OPSEC Officer. The Contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

(CDRL A019)

100% compliance zero deviation from standard

Customer Feedback, Random Sampling

PRS #20 –

PWS Technical Exhibit A – Security

The FSO shall provide the WSMR Personnel Security Manager

100% compliance zero deviation from standard

Requirements 1.1.22:

The FSO shall provide the WSMR Personnel Security Manager (PSM) a list of all personnel, “Owned” or “Serviced” through the Joint Personnel Adjudication System (JPAS) and assigned to this contract within ten (10) workdays after contract award.

The Contractor shall provide a monthly update to the COR and PSM by the first Wednesday of each month.

(CDRL A021).

(PSM) a list of all personnel, “Owned” or “Serviced” through the Joint Personnel Adjudication System (JPAS) and assigned to this contract within ten

(10) workdays after contract award. The Contractor shall provide a monthly update to the COR and PSM by the first Wednesday of each month.

(CDRL A020)

PRS #21 –

PWS Technical Exhibit B – Safety Requirements;

Para 3, Mishap Notification:

The Contractor shall notify the Safety Office telephonically at 575-678- 3921/4229 during duty hours and 575- 993-0637 after hours, within four (4) hours after initial notification of all mishaps or incidents for damage to DoD property (material plus labor) entrusted by this contract and

Mishap/Incident Notification; The Contractor shall notify the Safety Office telephonically at 575- 678-3921/4229 during duty hours and 575- 993-0637 after hours, within 4 hours after initial notification of all mishaps/incidents. For incidents involving death or serious injury resulting loss or potential loss of life limb or eyesight of personnel, verbal notification is required immediately, with written notification provided one hour of verbal notification. A

100% compliance zero deviation from standard employee injuries as a result of the contract operation.

complete detailed report of the mishap/incident shall be sent within three calendar days to the Government Representative, the KO, or the ACO, with a copy to the PM, who will forward it to the Safety Office.

(CDRL A021)