2-BPM004328 Sol-Att -9 - Experience Capacity Quest_IPS.docx

Experience and Capacity Questionnaire

Solicitation No. BPM004328 Uninterruptible Power Supply (UPS): New Equipment, Service, Maintenance and Support Arizona Department of Administration State Procurement Office 100 N 15th Avenue Phoenix, AZ 85007

STATE MAY DETERMINE YOUR PROPOSAL IS NON-RESPONSIVE IF YOU DO NOT ANSWER ALL QUESTIONS FULLY.

The Offeror shall provide a narrative response to each question that demonstrates their understanding of the Scope of Work requirements and describes your company’s overall method of approach for providing the service stated in this solicitation. If there is a question that is not applicable to the services required by the Scope of Work, you may mark it N/A.

Experience and Capacity Questions:

Question 1: Company Profile The Offeror must include a narrative description of its organization. The narrative must include the following:

Offeror Response:

1.1 Brief overview of business operations, with an emphasis on experience in regards to the scope of work.

Insight Response:

Insight empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, and connected workforce solutions, together with our supply chain optimization expertise, we help clients innovate and optimize their operations to run smarter.

Our parent company, Insight Enterprises, Inc., began operations in Tempe, Arizona in 1988, incorporated in Delaware in 1991, and completed its initial public offering in 1995. From our original location in the United States, we expanded nationwide and then entered Canada in 1997 and the United Kingdom in 1998. Through a combination of acquisitions and organic growth, we continued to increase our geographic coverage and expand our technical capabilities.

Insight has offices in 19 countries, serving clients in more than 190 countries worldwide, employing 11,000+ teammates, and earning $8.3 billion in revenue in 2020. Insight Enterprises is ranked number 360 on the 2021 Fortune 500 and provides software lifecycle support for 80% of the Global Fortune 500 through its broad offering of hardware and software products with access to over $3 billion in virtual inventory, efficient supply‐chain execution, and customizable e‐commerce capabilities.

Insight Public Sector, Inc. (Insight or IPS), a subsidiary of Insight Enterprises, was incorporated in 1994 and is one of the nation’s leading technology partners to state government, local government, and education entities (SLED). Our experienced sales teams understand the unique needs of public sector customers, and we tailor our services to meet those needs. In August 2019, Insight Enterprises acquired PCM, Inc., a provider of multi-vendor technology offerings, including hardware, software and services, to complement our supply chain optimization solution offering. This strategic acquisition expanded our business capabilities, increased employee expertise, and strengthened our key partnerships. The acquisition included all PCM subsidiaries, including PCMG, Inc. (PCMG) and En Pointe Technologies Sales, LLC (En Pointe).

Insight’s vision is to build meaningful connections to help organizations run smarter. We act as an extension of your team with certified and experienced specialists, architects, consultants, and engineers for first-class service and support. Our values are as follows:

· We exist to serve our clients

· We respect each other

· We develop and value our teammates

· We act with integrity to promote our vision and our goals

· We strive for operational excellence in all we do Insight’s process knowledge and technical expertise allow us to assess, design and deploy IT solutions to help our clients enable, manage and secure their IT environments. Our product fulfillment and logistics capabilities, management tools and technical expertise make designing, deploying and managing IT solutions easier for our clients while helping them control their IT costs.

Insight’s goal is to help customers streamline their procurement, integration, inventory management, deployment and maintenance processes to allow their IT department to become more efficient while lowering acquisition and operation costs.

With the continual emergence of new technologies and technology solution options in the IT industry, organizations continue to seek technology providers to supply value-added advice to help them identify and deploy IT solutions, rather than to just provide product selection, price & availability.

Insight continues to invest in our people, systems, certifications and portfolio of solution offerings around the world. Insight has more than 4,400 deep technical experts and 8,000 sales and service delivery professionals who hold over 2,000 technical certifications, with broad expertise across virtually every vertical industry segment. Our solutions practices are made up of industry, technical, and product-certified engineers and specialists who are current on best practices and the latest developments in their respective practice areas and trends impacting the IT industry. Our practices bring deep technical skills in vital solution areas to help our clients implement strategic technologies.

1.2 Date Established.

Insight Response:

Insight Public Sector, Inc. was incorporated on April 19, 1994.

1.3 Ownership (public, partnership, subsidiary, etc.).

Insight Response:

Insight Public Sector, Inc. is a wholly-owned subsidiary of Insight Enterprises, Inc., a publicly traded corporation.

1.4 Location in which the Offeror is incorporated.

Insight Response:

Insight Public Sector, Inc. is an Illinois corporation.

1.5 Address of “Main Office” (e.g. Corporate Headquarters and any satellite offices responsible for performance of proposed tasks)..

Insight Response:

Insight is headquartered at 2701 E. Insight Way, Chandler, AZ 85286. Additional offices with employees who will support this contract are located at 13755 Sunrise Valley Dr., Suite 750, Herndon, VA 20171, and 2525 Brockton Dr., Ste. 390, Austin, TX 78758. All of Insight’s North American offices are shown in the graphic below:

1.6 Offeror's organizational chart relevant to the Contract, specifically identifying the key point of contact for all questions related to the submitted offer.

Insight Response:

Insight’s organizational chart for the Contract is provided below. Our key points of contact for questions related to the submitted offer are as follows:

1.7 Full disclosure of any potential conflict of interest between the Offeror and any State employee who functions or has responsibilities in the review or approval of the undertaking or carrying out of the Contract.

Insight Response:

Insight Public Sector, Inc. does not have any potential conflict of interest with any State employee who functions or has responsibilities in the review or approval of the undertaking or carrying out of the Contract.

1.8 A Statement of whether, in the last five (5) years, the Offeror has filed (or had filed against it) any bankruptcy or insolvency proceeding, whether voluntary or involuntary, or undergone the appointment of a receiver, trustee, or assignee for the benefit of creditors, and if so, an explanation providing relevant details and current status.

Insight Response:

Neither Insight Public Sector, Inc. nor its parent company, Insight Enterprises, Inc., has ever filed any bankruptcy or insolvency proceeding, whether voluntary or involuntary, or has undergone the appointment of a receiver, trustee, or assignee for the benefit of creditors.

1.9 A Statement of whether there are any pending Securities Exchange Commission investigations involving the Offeror, and if such are pending or in progress, an explanation providing relevant details and an attached opinion of counsel as to whether the pending investigation(s) may impair the Offeror’s performance in a Contract under this RFP;.

Insight Response:

Specific to Insight as the vendor, there have been no judgments in the past five years which would affect in any way, Insight’s ability to provide the products and services described in this RFP response document. Insight is a subsidiary of a public company and any material litigation, including judgments against Insight, would be disclosed in the filings of Insight’s parent company with the Securities and Exchange Commission from time to time. There are currently no pending investigations.

1.10 A Statement documenting all open or pending litigation initiated by Offeror or where Offeror is a defendant or party in any litigation that may have a material impact on Offeror’s ability to deliver the contracted services.

Insight Response:

Insight is not involved in any pending or threatened legal proceedings that we believe would reasonably be expected to have a material adverse effect on its business, financial condition or results of operations.

As a publicly traded company, Insight Enterprises, Inc. and its wholly owned subsidiaries, which include Insight Public Sector, are required to disclose company information in accordance with rules of the Securities Exchange Commission. From time to time, Insight is party to various legal proceedings arising in the ordinary course of business, including preference payment claims asserted in client bankruptcy proceedings, indemnification claims, claims of alleged infringement of patents, trademarks, copyrights and other intellectual property rights, claims of alleged non-compliance with contract provisions and claims related to alleged violations of laws and regulations. Insight regularly evaluates the status of the legal proceedings in which we are involved to assess whether a loss is probable or there is a reasonable possibility that a loss, or an additional loss, may have been incurred and determine if accruals are appropriate. If accruals are not appropriate, we further evaluate each legal proceeding to assess whether an estimate of possible loss or range of possible loss can be made for disclosure. Although litigation is inherently unpredictable, we believe that we have adequate provisions for any probable and estimable losses. It is possible, nevertheless, that our consolidated financial position, results of operations or liquidity could be materially and adversely affected in any particular period by the resolution of a legal proceeding. Legal expenses related to defense, negotiations, settlements, rulings and advice of outside legal counsel are expensed as incurred.

Updates to lawsuits and litigation can be found under ‘Legal Proceedings’ in our 10-Q quarterly earnings filings posted on our Investor Relations page under ‘Financial Reports’ at: https://investor.insight.com/financial-reports/quarterly-earnings/default.aspx.

1.11 A Statement documenting all open or pending litigation initiated by Offeror or where Offeror is a defendant or party in any litigation with a Public sector client;.

Insight Response:

Insight is not in any material open or pending litigation with a Public Sector client.

As a publicly traded company, Insight Enterprises, Inc. and its wholly owned subsidiaries, which include Insight Public Sector, are required to disclose company information in accordance with rules of the Securities Exchange Commission. From time to time, Insight is party to various legal proceedings arising in the ordinary course of business, including preference payment claims asserted in client bankruptcy proceedings, indemnification claims, claims of alleged infringement of patents, trademarks, copyrights and other intellectual property rights, claims of alleged non-compliance with contract provisions and claims related to alleged violations of laws and regulations. Insight regularly evaluates the status of the legal proceedings in which we are involved to assess whether a loss is probable or there is a reasonable possibility that a loss, or an additional loss, may have been incurred and determine if accruals are appropriate. If accruals are not appropriate, we further evaluate each legal proceeding to assess whether an estimate of possible loss or range of possible loss can be made for disclosure. Although litigation is inherently unpredictable, we believe that we have adequate provisions for any probable and estimable losses. It is possible, nevertheless, that our consolidated financial position, results of operations or liquidity could be materially and adversely affected in any particular period by the resolution of a legal proceeding. Legal expenses related to defense, negotiations, settlements, rulings and advice of outside legal counsel are expensed as incurred.

Updates to lawsuits and litigation can be found under ‘Legal Proceedings’ in our 10-Q quarterly earnings filings posted on our Investor Relations page under ‘Financial Reports’ at: https://investor.insight.com/financial-reports/quarterly-earnings/default.aspx.

1.12 Full disclosure of any Public Sector contracts terminated for cause or convenience in the past five (5) years; and.

Insight Response:

Insight has not had any public sector contracts terminated for cause or convenience in the past five (5) years.

1.13 Full disclosure of any criminal or civil offense.

Insight Response:

As a publicly traded company, Insight Enterprises, Inc. and its wholly owned subsidiaries, which include Insight Public Sector, Inc. are required to disclose company information in accordance with rules of the Securities Exchange Commission. There have been no disclosures of any criminal or civil offense.

1.14 Offeror shall provide evidence of any Arizona required business license to provide these services.

Insight Response:

A screenshot of Insight’s active business filing in the State of Arizona is provided below.

1.15 Offeror shall provide copies of any professional or industry certifications that represent the services detailed in this RFP.

Insight Response:

Insight is recognized and accredited within a wide variety of well-respected industry benchmarks like Fortune, CRN, Gartner and Forrester, validating Insight’s expanding services, client satisfaction and our ability to deliver solutions. 2021 marks our highest Fortune 500 ranking to date at No. 360, and our 12th year overall on the list. Also, we were honored to receive the world’s premier managed service provider on the prestigious 2020 Channel Futures MSP 501 rankings. As a global systems integrator, Insight has been invited to and participated in multiple research projects with Gartner and Forrester including evaluations, market insight and analysis and business case/ROI reports.

Insight earned over 36 partner and industry awards in 2020, including being named Microsoft U.S. Partner of the Year, Microsoft Worldwide Customer Experience Partner of the Year, Intel Innovation Partner of the Year, and Dell Technologies North America Transformational Partner of the Year. Excellence in solutions and services delivery also includes a 2020 CRN IoT Innovators Award for the Insight Connected Platform™ for Detection and Prevention, and recognition in Gartner’s 2020 Magic Quadrant™ for Managed Workplace Services, North America for a fourth year in a row, and being named a strong performer in The Forrester New Wave™: Computer Vision Consultancies, Q4 2020 report.

· Additional partner recognition includes:

· NetApp 2021 Keystone Partner of the Year

· NetApp 2020 Cloud Innovation Partner of the Year

· Red Hat 2019 National Value Add Partner of the Year

· Cisco 2019 Contact Center Growth Partner of the Year

· Three Cisco 2019 Partner Summit Global Awards:

· Americas Partner of the Year

· Customer Experience Partner of the Year

· Marketing Partner of the Year

· Cisco 2021 IoT/Industry Partner of the Year

Question 2: Company Experience A. What market(s) are your current clients primarily in?

B. What experience do you have serving clients in Business Markets within the State of Arizona?

C. What is the range in size of your current clients?

D. Provide two (2) examples that exhibit your experience with different types and sizes of (Label) related goods/services for clients?

E. How long have you provided goods/services to your longest tenured client?

F. Why did your last three former clients cancel their contracts?

G. With what relevant trade and/or professional associations are you involved? How does this participation give you an advantage over your competition?

Offeror Response:

2.A. What market(s) are your current clients primarily in?

Insight Response:

Insight maintains a strong presence in all market segments and industries by customizing solutions to meet each client's unique business needs. Through our vast portfolio of product offerings, as well as our flexible purchasing vehicles and financing options, we are able to provide our clients with easy access to virtually every technology product and manufacturer available. We provide IT solutions to clients in industries like banking and finance, defense, education, gas and oil, healthcare, hospitality, insurance, manufacturing, retail, sports, transportation, travel, utilities and more.

Insight’s customer base is comprised of Global & Enterprise, Commercial, Small/Medium Business and Public Sector. The breakdown of Insight’s client base* is as follows:

*The above representation excludes our small business customers with an employee base of 1-99. Some clients have multiple (in some instances, hundreds) locations leveraging Insight services.

The following table depicts revenue defined by major client groups for the year ended December 31, 2020 (amounts in thousands).

The worldwide total addressable market for information technology is forecasted to be $3.8 trillion according to Gartner, a leading IT research and advisory company. Based on our analysis of Gartner market data, we believe the top 10 most comparable global solution providers represent less than 20% of the worldwide total addressable market. We believe our addressable worldwide market represents approximately $700 billion in annual sales and for the year ended December 31, 2020, our net sales of $8.3 billion represented approximately 1% of that highly diverse market. We believe that we are well positioned in this highly fragmented global market with locations in 19 countries and our deep experience delivering IT solutions across the globe.

2.B. What experience do you have serving clients in Business Markets within the State of Arizona?

Insight Response:

Insight has worked with public sector clients in Arizona for over thirty years, including state agencies, cities and counties, colleges and universities, and K-12 schools. Our most recent involvement is as a strategic alliance member of the Arizona COVID-19 Digital Access Task Force, which works in alignment on key objectives and initiatives from Governor Ducey. When the Task Force was created, the initial focus was on Internet access, but it soon became clear that we needed to address Digital Inclusion and Digital Equity. The Task Force has engaged over 60 public and private leaders as well as industry experts, to share information and collaborate on recommendations and critical digital inclusion initiatives for the State. Insight provided thought leadership, technology expertise and professional services, include significant contribution on a comprehensive state-wide recommendations document.

The report includes recommendations to address immediate needs presented by COVID-19, as well as longer term strategies and solutions summarized as follows:

· A concise intro to Internet and digital inclusion/digital equity, including challenges and requirements.

· An overview of some of the key Internet infrastructure and digital access initiatives and resources available, planned and underway in Arizona.

· Recommendations to address Internet access, other digital inclusion/digital equity requirements, and the role of the State in providing broadband and digital inclusion leadership, coordination, planning and funding.

· An overview of broadband connectivity technology & trends, including decision factors regarding new and innovative technologies such as satellite, mesh networks, Wi-Fi 6E, CBRS, White Space Wireless and 5G that, with collaboration and effective and innovative community planning, can be deployed relatively rapidly and inexpensively to provide free or affordable Internet access.

· An explanation of middle mile and last mile broadband infrastructure, including policy and deployment issues and challenges.

· A discussion of business model options for State & Local Community Broadband Network Ownership and Public-Private Partnerships (P3).

· Tracking broadband legislation policy and initiatives, nationally.

· A compendium of Arizona Broadband Grants, Pandemic Response and Recovery Resources.

· Arizona broadband initiatives visual recap for the years 2010-2019.

Below are some specific clients in Arizona with whom we have recently been engaged.

Kyrene Unified School District Insight is in process for the deployment/integration of 1,500 Windows endpoint devices for the students that were recently purchased during Q4 2021 that includes laptops with an integrated docking station for the students. Insight’s extensive suite of value-added “White Glove” Lab services are customized (device etching, asset tagging via labels & BIOS, standard gold image and device multi-packing) based on the device type, use case and persona requirements to align with the needs of the District.

Chandler Unified School District Insight delivered 10,000 devices in 2020 that includes desktop minis, teacher laptops & chrome books for the students. Insight’s extensive suite of value-added Lab services are customized, depending on the device type, use case, and persona requirements to align with the needs of the District, which includes both Windows & Chrome Book White Glove services. Additionally, planning is in process for the deployment/integration of 15,000 endpoint devices for the students, to be purchased in the early Fall of 2021. Lastly, Insight and the District are currently finalizing gaming systems, to launch and support their e-sports program for FY21-22.

Mesa Unified School District From planning and deployment to overall IT asset management and ongoing device support - Insight is the preferred strategic solutions partner for Mesa Public Schools (MPS). Since the start of 2021, Insight has delivered almost 20,000 devices to MPS, and is currently in the process of staging/planning for a required estimate of 23,000 endpoint devices (with associated lifecycle services), that will leverage the Emergency Connectivity Funds (ECF) federal program. Amid the pandemic and throughout 2020, Insight delivered 30,000 devices for the District with customized, pre-deployment value-added services (etching, asset tagging, Intune/Autopilot provisioning and multi-pack), to meet their critical education needs. Prior to 2020, average historical MPS purchases with Insight for product/services were 10,000-15,000 devices per year, which is based on a customized and strategic refresh/rollout schedule.

Tolleson Unified High School District Insight helped Tolleson Union High School District deploy more than 7,900 Microsoft Surface devices for students and staff, who were working from home. By leveraging Microsoft Autopilot and Intune, we were able to distribute devices to students and staff by optimizing configurations via automated, pre-emptive provisioning. Students and staff now have the flexible devices they need, to keep teaching and learning from home. Going forward, Tolleson Union High School District will benefit from a modern, streamlined process for device deployment and management.

City of Tucson Historically underserved neighborhoods in the city face more than just health concerns brought on by the COVID-19 pandemic. Of the city’s roughly 212,000 households, more than 44,000 households are in poverty and more than 32,000 households have no reliable internet access. Between poverty, infrastructure limitations, and the effects of the pandemic, thousands of students, families, and workers have been left without reliable access to work and education. Prior to the pandemic, the City had already been considering options for improved connectivity and next generation technologies via Smart City vision and strategy. When the pandemic hit, the city government received $3.5 million in CARES Act funding, and the conversation pivoted quickly to investing in infrastructure that will make broadband internet access available to the city’s populations suffering the effects of this critical digital divide.

The Insight services team executed a Phase 1 design & CBRS Network implementation that is currently wrapping-up during Q4 2021. Solution included site surveys and design, cell construction, go-live integration, ISO-9000 labs integrations, L1 service desk, maintenance break/fix support and transition to managed services. Per next steps, Insight and the City of Tucson will be embarking on a smart city support initiative, leveraging CBRS MiFi routers integrated into the traffic signal lights.

2.C. What is the range in size of your current clients?

Insight Response:

Insight’s public sector clients range from small, local school districts to the largest agencies of the federal government.

We have no potential limitations to servicing public sector clients throughout the country and are fully capable of managing large national contracts. Our U.S. operations are widespread with a headquarter office in Tempe, Arizona and 16 strategically located offices across the country. Since our inception, we have worked with tens of thousands of government and education clients throughout every State. Our August 2019 acquisition of PCM (including PCMG and En Pointe) further strengthens our business and geographic capabilities.

Our experienced teams understand the unique needs of public sector customers, and our sales team of over 100 field and inside account executives is well-positioned to support clients throughout the United States. Insight has no geographic limitations on our support or servicing of public sector clients.

2.D. Provide two (2) examples that exhibit your experience with different types and sizes of (Label) related goods/services for clients??

Insight Response:

Chandler Unified School District (CUSD), Chandler, Arizona CUSD needed design and replacement services for multiple UPS solutions throughout the District’s facilities. Insight provided the needed services, and we currently provide standalone parts as needed as part of our E-Rate solution.

City of Austin, Texas Insight currently provides APC and Tripplite UPS Hardware for the City of Austin. They have been a customer for the past fifteen years.

2.E. How long have you provided goods/services to your longest tenured client?

Insight Response:

Insight has been providing goods and services to our longest-tenured client consistently for over 21 years.

2.F. Why did your last three former clients cancel their contracts?

Insight Response:

Insight’s philosophy is to build a partnership with our clients and tailor our services to meet their needs and expectations. Insight is an $9.4 billion company who has successfully managed client contracts since 1988. Insight works to the best of our ability to complete all work awarded to us. To the best of our knowledge, Insight has not defaulted on the fulfillment of such client contracts for circumstances within our control.

2.G. With what relevant trade and/or professional associations are you involved?

Insight Response:

Insight is honored to be a member of the following Advisory Boards:

· Cisco Partner Operations Board

· Cisco CPEE

· Cisco Services Partner Advisory Board

· Cisco Partner Technical Advisory Board

· Intel Channel Board of Advisors

· VCE Partner Advisory Board

· VCE Technical Advisory Board

· VMware – Technical Advisory Board

· EMC Partner Advisory Board

· NetApp Partner Advisory Board

· Nimble Partner Advisory Board Awards In addition, Insight’s teammates are members of numerous established professional associations depending upon their personal interests and area of organizational focus. A sample listing of Insight’s professional associations includes the following organizations:

· Society of Human Resources Management – SHRM

· Association for Talent Development - ATD

· Society for Industrial & Organizational Psychology - SIOP

· World at Work Total Rewards Association

· Arizona Total Rewards Association - ATRA

· National Association of Stock Plan Professionals - NASPP

· Association of Proposal Management Professionals - APMP

· Project Management Institute - PMI

· Scrum.org The engagement by Insight teammates in trade, professional and standards associations provides a number of advantages. Teammates stay informed of the most current information and trends in the industry and bring that information back to the work they do at Insight, keeping us at the forefront of business. Networking with peers allows teammates to establish connections and maintain relationships with other individuals who work in the channel. Teammates who are engaged in professional and trade associations also tend to be highly engaged and high-level contributors to Insight and the clients we serve.

Question 3: Financial/Accounting Information Offeror must provide evidence of financial stability and capability to fund all costs associated with providing the services throughout the term of the Contract. The latest two (2) years audited annual financial statements including Total Revenue, Net Income, and Total Assets must be submitted with the Offeror’s proposal. If audited financial data is unavailable, explain in full the reason, and provide the latest non-audited financial information to include Balance Sheet, Income Statement, as well as Statements of Cash flows and Change in Financial Position. Include information to attest to the accuracy of the information provided.

Offeror shall provide information regarding any irregularities that were discovered in any accounts maintained by the Offeror on behalf of others. Describe the circumstances and disposition of the irregularities.

Insight Response:

The combined Insight companies and their subsidiaries represent an $9.4 billion global enterprise. While remaining small enough to serve our public sector clients with personal attention, Insight Public Sector has the resources of the Insight family of companies behind us to support our efforts.

Our parent company, Insight Enterprises, Inc., is a publicly-traded corporation and adheres to general accounting practices and principals. Our 2020 and 2021 Annual Reports, audited by KPMG LLP, are available at: https://investor.insight.com/financial-reports/annual-reports/default.aspx.

Question 4: Proposed Project Members and Organization Utilize Attachment Key Personnel to identify Key Personnel to be utilized to perform services within a resultant contract.

In addition, also state the Members related experience with large local, state or federal government agencies.

Offeror Response:

Insight has completed the Attachment 5 – Key Personnel Questionnaire, it can be found under separate cover.

Insight has worked with public sector clients in Arizona for over thirty years, including state agencies, cities and counties, colleges and universities, and K-12 schools. Our most recent involvement is as a strategic alliance member of the Arizona COVID-19 Digital Access Task Force, which works in alignment on key objectives and initiatives from Governor Ducey. When the Task Force was created, the initial focus was on Internet access, but it soon became clear that we needed to address Digital Inclusion and Digital Equity. The Task Force has engaged over 60 public and private leaders as well as industry experts, to share information and collaborate on recommendations and critical digital inclusion initiatives for the State. Insight provided thought leadership, technology expertise and professional services, include significant contribution on a comprehensive state-wide recommendations document.

Additionally, Insight has been a state contract holder in Arizona for over 15 years. Our teams not only have relationships with agencies throughout the State, but they understand how to manage large statewide contracts to ensure compliance.

Question 5: Subcontractors Utilize the attachment Proposed Subcontractor to identify the Subcontractors to be utilized to perform services within a resultant contract.

Offeror Response:

Insight will not be using any subcontractors on this project.

Question 6: Submit copies of all applicable certificates and licenses that support Offeror’s ability to provide the related goods/services being proposed.

Offeror Response:

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