13-Past Performance Evaluation.pdf
PDF 130 KB Posted
- Attached to
- Staff Evaluation and Compliance Training Module
- Solicitation number
- RFP 27-14-31
- Issued by
- Maricopa County, Tucson City, Arizona
About this file
This is a Past Performance Evaluation form issued by the Tolleson Union High School District #214 Purchasing Department for Request for Proposal #27-14-31 concerning a Staff Evaluation and Compliance Training Module. The RFP is due on August 13, 2026, at 12:00 p.m. MST. The District has implemented a vendor evaluation process that collects past performance information to determine responsible and responsive procurement decisions. Vendors nominated for this RFP are required to provide references, and the District requests that current or previous clients complete the accompanying questionnaire to evaluate vendor performance across multiple categories.
The Past Performance Evaluation questionnaire assesses vendors on seven criteria using a 10-point scale, with a total possible score of 70 points. The evaluation categories include whether general services and products met expectations, quality of services and products, ability to adhere to timelines and schedules, responsiveness to communication and customer service, billing process efficiency, ability to adhere to contract guidelines, and overall customer satisfaction and confidence in rehiring the vendor. Completed questionnaires must be returned directly to the District via email to matthew.silva@tuhsd.org by the deadline of August 13, 2026, at 12:00 p.m. MST. Respondents should provide their signature, printed name, title, company name, and phone number.
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Text version
Request for Proposal
Staff Evaluation and Compliance Training Module
RFP # 27-14-31
Tolleson Union High School District # 214
Purchasing Department 9801 W Van Buren Tolleson, AZ 85353
RFP 27-14-31 Staff Evaluation and Compliance Training Module
DUE DATE & TIME: 8/13/26 @12:00pm MST
PAST PERFORMANCE EVALUATION
Tolleson Union High School District has implemented a process that collects past information on vendors. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above company.
The company listed above has listed you as a current or previous client for whom they have provided products or services. The company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the accompanying questionnaire.
Please evaluate the Performance of the company (10 - you are Always satisfied and have no question about hiring them again, 5 - you are Sometimes satisfied, and 1 - you are very Dissatisfied and would never hire them again because of very poor performance). If you do not have sufficient knowledge of past performance in a particular area, leave it blank.
Total possible points:70
NO. Criteria Unit Score
1 Did general services/products provided meet your expectations? (1-10)
2 Quality of services/products (1-10)
3 Ability to adhere to timelines/schedules (1-10)
4 Responsiveness to communication (Customer Service, Quotes) (1-10)
5 Billing Process (1-10)
6 Ability to adhere to contract guidelines (1-10)
7 Overall customer satisfaction, confidence in hiring vendor again (1-10)
TOTAL POINTS____________
Thank you for your time and effort in assisting the vendor in this important endeavor. Please return this questionnaire directly to
Tolleson Union School District #214 by email to matthew.silva@tuhsd.org by 12:00 p.m. MST, August 13, 2026.
Signature Date
Printed Name Title
To the attention of:
Name of client’s company:
Phone:
Company being surveyed:
mailto:matthew.silva@tuhsd.org
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