Telephone Systems - Inmate

The North Dakota Telephone Systems - Inmate multi-award vehicle provides comprehensive inmate communication and technology services across correctional facilities statewide. The vehicle covers telephone systems, video visitation, digital communication platforms, and supplementary technological solutions for inmates, including tablet services, electronic messaging, media access, and communication kiosks. Services extend to multiple facilities such as the North Dakota State Penitentiary, James River Correctional Center, North Dakota State Hospital, Missouri River Corrections Center, Dakota Women's Correctional and Rehabilitation Center, North Dakota Youth Correction Center, and the Bismarck Transition Center.

The contract is administered by Securus Technologies, headquartered in Dallas, Texas, and runs from November 1, 2016, through October 31, 2027, with full state and local government coverage across North Dakota. The vehicle is established as a cooperative purchasing agreement under North Dakota Century Code, enabling participation from state agencies, higher education institutions, counties, cities, tribal agencies, and other governmental entities. The contract operates as an indefinite delivery/indefinite quantity (IDIQ) vehicle with various amendment provisions, including technology grants, service expansions, and evolving communication platforms. While specific total contract value is not predetermined, the vehicle includes detailed pricing structures for services like collect calls, video visitations, money transfers, and digital content, with commission rates varying by service type.