Document management consulting services

The Wisconsin Department of Administration's Document Management Consulting Services multi-award vehicle provides comprehensive software and consulting solutions focused on enterprise content management (ECM) technologies. The contract enables state agencies to procure advanced document management and workflow automation solutions, specifically covering business function software, system management software, transaction server software, and related communication and integration technologies. Targeted software categories include application software, business management tools, networking solutions, email platforms, and integrated software systems that support efficient document processing and electronic workflow management.

The contract was awarded to Naviant, Inc. on June 13, 2017, with an initial three-year term and potential one-year renewal options. The vehicle is specifically scoped for Wisconsin state government agencies and covers the implementation of Hyland's OnBase Enterprise Content Management system. While specific contract value details are not provided, the agreement includes robust service provisions such as configuration design, business process optimization, automated workflow development, and comprehensive training programs. The contract mandates that all services be performed within the United States and includes substantial insurance requirements, with $2 million in commercial general liability and professional liability coverage per occurrence.