505ENT-O17-DOCUMENTMGT-02_Redacted.pdf

This is a contract agreement for document management consulting services, software, hardware, and associated services between the State of Wisconsin Department of Administration and Naviant, Inc. The agreement is designated as Agreement #505ENT-O17-DOCUMENTMGT-02 and was executed on June 13, 2019, with signatures from Cate Zeuske as Deputy Secretary for the State of Wisconsin and Michael Carr as the digitally signed representative for Naviant.

The contract covers the implementation and operation of Hyland's OnBase Enterprise Content Management (ECM) system to manage documents and other content for Wisconsin state agencies. The scope includes establishing configuration and business process designs, implementing ECM features with cross-agency functionality including automated workflow and electronic approvals, developing comprehensive training programs, and building a scalable system for efficient service delivery. The agreement has an initial three-year term with potential renewal options for up to one-year periods. Services must be performed in the United States per Wisconsin State Statute s. 16.705. The contract includes extensive provisions for warranty services, software licensing, maintenance and support services, and detailed insurance requirements including commercial general liability coverage of $2 million and professional liability coverage of $2 million per occurrence.