Spoken language interpreter services - IPI, OPI, and VRI (non-CBA)
Active Statewide contract Washington Awarded
- Contract number
- 18222
- Awardee
- 911 INTERPRETERS INC.
- Contracting organization
- Department of Enterprise Services
Contract facts
- Estimated annual value
- $3,570,211
- End date
- NIGP codes
- 83891 Translation Equipment
- 96117 Interpreter Services - Electronically Assisted - Foreign Language, Hearing Impaired, Etc., (See Item 46 For Interpreter Services - Not Electronically Assisted)
- 96146 Interpreter Services (Foreign Language, Hearing Impaired, Etc.) (See Item 17 For Interpreter Services - Electronically Assisted)
- 96175 Translation Services
- Points of contact
-
- Madilyn Graversen descontractsteamapple@des.wa.gov (360) 407-9277
- Chelsea Clark deslanguageaccess@des.wa.gov (360) 480-3282
Contract details come from apps.des.wa.gov. Updated .
About this contract
The Washington State Department of Enterprise Services (DES) Statewide Contract 18222 provides comprehensive Spoken Language Interpreter Services across three primary modalities: In-Person Interpreting (IPI), Over-the-Phone Interpreting (OPI), and Video Remote Interpreting (VRI). The contract covers interpreter services for non-collective bargaining unit work, supporting over 40 languages with services categorized into prescheduled standard, prescheduled rush, and on-demand formats. These interpretation services are available for Washington state agencies, higher education institutions, political subdivisions, federal agencies, public-benefit nonprofits, and federally recognized Indian Tribes, with interpreters providing consecutive interpretation across various linguistic needs.
The contract was awarded to multiple prime contractors, including 911 Interpreters Inc., Universal Language Service, Prisma International, Lionbridge Global Solutions, JRivera Associates, and others, effective from December 11, 2023, to December 11, 2026. The contract type is a Statewide Contract covering Washington state, with potential extension up to 60 additional months. Pricing varies by language complexity and interpretation method, ranging from $0.52 to $2.50 per minute for remote services and $50 to $286 per hour for in-person interpretation. The contract includes provisions for diverse business inclusion, with voluntary participation goals for minority-owned, woman-owned, veteran-owned, and Washington small business contractors.
Description
CONTRACT SCOPE : Spoken Language Interpreter Services that are delivered through In-Person Interpreting ("IPI"), Over The Phone Interpreting ("OPI"), and via Video-Remote Interpreting ("VRI") by professional interpreters for Non-Bargaining Unit Work and/or not subject to the Collective Bargaining Agreement (CBA) for Language Access Providers. All interpretation will be done via consecutive interpretation mode.
This Statewide Contract is constructed into three (3) categories: Category 1: In Person Interpreting (IPI)
Prescheduled Standard
Prescheduled Rush Category 2: Over the Phone Interpreting (OPI)
Prescheduled Standard
Prescheduled Rush
On Demand Category 3: Video Remote Interpreting (VRI)
Prescheduled Standard
Prescheduled Rush
On Demand Services within this Contract do not include transcription or other interpreter services (e.g., Sign Language) as these services are available under other contracts. This contract is part of the Language Access Program. Information about the services we offer under the suite of Language Access Program Statewide Contracts can be found on the DES website under Language Access Contracts and the Language Access Guide .
This contract includes subcontractors/authorized resellers/authorized distributors who are certified as WA State small, OMWBE, or Veteran-owned. Some contractors may have multiple certifications. See the links at the bottom of the page for all subcontractors and their certifications. Note: not all subcontractors/resellers/distributors are certified.
Files
| File | Type | Posted |
|---|---|---|
| 18222 Competitive Solicitation.pdf | ||
| 18222a1-3_Jrivera.pdf | ||
| 18222a1-3_Prisma.pdf | ||
| 18222c NWI.pdf | ||
| 18222c Universal.pdf | ||
| 18222c_FourCorners.pdf | ||
| Anglo Language Winning Bid.pdf | ||
| DES Language Access Ordering Instructions.pdf | ||
| Lionbridge Winning Bid.pdf | ||
| ULS Winning Bid.pdf | ||
| 18222 Competitive Solicitation Amendments.pdf | ||
| 18222a1-2_FourCorners.pdf | ||
| 18222a1-2_Universal.pdf | ||
| 18222a1-4_AngloLanguage.pdf | ||
| 18222c JRivera.pdf | ||
| 18222c Prisma.pdf | ||
| JRivera Winning Bid.pdf | ||
| 18222a1-2_911.pdf | ||
| 18222a1-2_Lionbridge.pdf | ||
| 18222c Anglo.pdf | ||
| 18222c Lionbridge.pdf | ||
| Language Link Winning Bid.pdf | ||
| NWI Winning Bid.pdf | ||
| Prisma Winning Bid.pdf | ||
| VS18222 BidTab.xlsx | XLSX spreadsheet | |
| 18222a1-3_LanguageLink.pdf | ||
| 18222a1-3_NWI.pdf | ||
| 18222c 911.pdf | ||
| 18222c Language Link.pdf | ||
| 18222p_10.xlsx | XLSX spreadsheet | |
| 911 Interpreters Winning Bid.pdf |
Show all 31
Quick answers
Who holds contract 18222?
Contract 18222 was awarded to 911 INTERPRETERS INC. by Department of Enterprise Services in Washington on December 11, 2023.
How much is contract 18222 worth?
Its estimated annual value is $3,570,211.
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