Parent Time Services (PTS)

The Arizona Master Agreement CTR077249 is an Indefinite Delivery Vehicle (IDV) for Parenting Time Services, established by the Arizona Department of Child Safety. The contract enables comprehensive family support services across multiple Arizona counties, including Maricopa, Pima, Yuma, Yavapai, Gila, and Pinal. Services include supervised visitation, parenting time monitoring, child transportation, visit coordination, and detailed reporting. The IDV's primary purpose is to maintain relationships between children in out-of-home care and their parents, caregivers, and siblings through structured, professionally monitored visitation services, with an initial capacity to handle up to 50 referrals and the ability to rapidly scale staffing as needed.

The master agreement is awarded to Amazing Grace Arizona Families LLC, a Hispanic female-owned Arizona Limited Liability Corporation, for a contract period from July 1, 2025, to June 30, 2027. The contract is a statewide master agreement covering multiple Arizona counties, with a focus on providing culturally competent family connection and parenting services. While specific total contract value is not disclosed, the IDV includes comprehensive insurance coverage with $1,000,000 per occurrence liability and additional professional liability protections. The contract requires strict compliance with state regulations, including HIPAA standards, background checks, and specific performance metrics such as initial family contact within 24 hours and first visits within 5 business days.