Mythics Oracle RightNow OTI FY27
Active Release Competitive Sealed Bidding Illinois Awarded
- Contract number
- 20-448DOIT-INFOT-P-17514 Release 130
- Awardee
- Mythics, LLC
- Contracting organization
- Trade & Investment
- Contract amount
- $103,704
Award facts
- Completion date
- NIGP code
- UNSPSC codes
- 43233403 Data compression software
- 43233402 Data conversion software
- 43232304 Data base management system software
- 43232300 Data management and query software
- 43232301 Categorization or classification software
- 43232305 Data base reporting software
- 43232306 Data base user interface and query software
- 43232307 Data mining software
- 43232311 Object oriented data base management software
- 43232912 Gateway software
Award details come from bidbuy.illinois.gov. Updated .
About this award
Illinois awarded a competitive sealed bidding contract to Mythics, LLC (Vendor ID V00001933) through the Trade & Investment organization effective July 1, 2026, with a completion date of November 27, 2026. The total contract value is $103,703.94. The contract encompasses a 12-month service period from July 1, 2026 through June 30, 2027, and provides Oracle and Eloqua cloud-based software-as-a-service (SaaS) solutions to support the State's customer service and marketing operations.
The deliverables consist of ten distinct line items representing Oracle and Eloqua cloud services, including RightNow Enterprise Dynamic Agent Desktop Cloud Service (25 units), RightNow Universal Core Service Tier 1 Sessions (100 units), Oracle RightNow Universal Policy Automation Tier 3 Sessions (250 units), Oracle Policy Automation Collaboration Cloud Service (5 units), RightNow Emails Sent Monthly (200 units), Eloqua Marketing Basic Cloud Service (1 unit), Eloqua Engage Cloud Service (20 units), Eloqua Customer Profiler Cloud Service (20 units), Oracle Cloud Priority Support for SaaS base fee (1 unit), and Oracle Cloud Priority Support for SaaS (1 unit). All services are provided on a subscription basis for the State of Illinois' internal use.
Line items
| Item | Total |
|---|---|
| Oracle RightNow Emails Sent Monthly. Part Number B68548, 12 month service period, 7/1/2026-6/30/2027, service quantity 200. Line Item to be used for discounts greater than the contracted amounts | $1,868.61 |
| RightNow Enterprise Dynamic Agent Desktop Cloud Service. Part # B88486. 12 month service, 7/1/2026-6/30/2027, Service Quantity 25. Line Item to be used for discounts greater than the contracted amounts | $48,661.59 |
| Rightnow Universal Core Service Tier 1 Sessions Service Period Pool, Part # B72237. 12 month service from 7/1/2026-6/30/2027, Service quantity - 100 Line Item to be used for discounts greater than the contracted amounts | $415.25 |
| Oracle Policy Automation Collaboration Cloud Service. Part Number B78442, 12 month service period, 7/1/2026-6/30/2027, service quantity 5. Line Item to be used for discounts greater than the contracted amounts | $3,892.93 |
| Eloqua Engage Cloud Service. Part Number B74169, 12 month service period, 7/1/2026-6/30/2027, service quantity 20. Line Item to be used for discounts greater than the contracted amounts | $3,067.16 |
| Eloqua Marketing Basic Cloud Service. Part Number B74155, 12 month service period, 7/1/2026-6/30/2027, Service Quantity 1. Line Item to be used for discounts greater than the contracted amounts | $16,987.32 |
| Oracle RightNow Universal Policy Automation Tier 3 Sessions Service Period Pool. Part Number B72234, 12 month service period, 7/1/2026-6/30/2027, service quantity 250 Line Item to be used for discounts greater than the contracted amounts | $5,352.78 |
| Oracle Cloud Priority Support for SaaS: Base Fee. Part number B86669, 12 month service period, 7/1/2026-6/30/2027, service quantity 1. Line Item to be used for discounts greater than the contracted amounts | $14,490.00 |
| Oracle Cloud Priority Support for SaaS. Part number B86668, 12 month service period, 7/1/2026-6/30/2027, service quantity 1. Line Item to be used for discounts greater than the contracted amounts | $6,019.11 |
| Eloqua Customer Profiler Cloud Service. Part number B74170, 12 month service period, 7/1/2026-6/30/2027, service quantity 20. Line Item to be used for discounts greater than the contracted amounts | $2,949.19 |
Quick answers
Who was awarded contract 20-448DOIT-INFOT-P-17514?
Contract 20-448DOIT-INFOT-P-17514 was awarded to Mythics, LLC by Trade & Investment in Illinois on July 1, 2026.
How much is contract 20-448DOIT-INFOT-P-17514 worth?
Its contract amount is $103,704.
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