Micro-Transit Program

The City of Brighton, located in Adams County, Colorado, is seeking a qualified Service Provider for a Micro-Transit Program through a comprehensive Request for Proposal (RFP 25-008940). The procurement is for a turnkey on-demand rideshare service that will operate within city limits and potentially nearby communities, with an anticipated start date in August 2025. The selected vendor must provide all program aspects, including technology, drivers, vehicles, and operations management, with a goal of providing 30-minute ride experiences and complementing existing transit services. The service will initially operate Monday through Friday from 7:00 AM to 3:30 PM, targeting improved mobility for vulnerable populations and reducing vehicle miles traveled. Proposal evaluation will be based on project approach (35%), interview (35%), cost proposal (25%), and value-added services (5%), with specific requirements including bilingual dispatch, an app-based interface, ADA-compliant vehicles, and a robust public information campaign. The RFP requires comprehensive documentation, including a detailed project approach, driver and vehicle specifications, customer service methodology, and a fee schedule. The proposal is due by May 30, 2025, with the initial contract term set for three years and potential for two additional one-year renewals.

The solicitation includes provisions for Disadvantaged Business Enterprise (DBE) participation, with a self-certification form for women-owned, minority-owned, and disabled-owned businesses. The City has established funding through a Regional Transportation District (RTD) agreement, with RTD contributing up to $1,800,000 and the City of Brighton contributing up to $600,000 for the three-year program. Performance metrics include requirements of two passengers per hour, 50% of trips with wait times less than 30 minutes, and 80% rolling stock reliability. The cost per vehicle service hour is estimated between $70-$80, covering driver pay, vehicle costs, customer support, technology, and administrative expenses. Proposers must demonstrate accessibility compliance, including WCAG 2.2 standards, and provide extensive documentation about their business history, operational capabilities, and previous transit service experience. The City reserves the right to adjust the project scope by up to 25% of the total bid and will select the most responsive and responsible proposal based on the comprehensive evaluation criteria.